CommScope SYSTIMAX imVision X User manual

User Guide
860633028
Rev A / June 2018
commscope.com
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© 2018 CommScope, Inc. All Rights Reserved
SYSTIMAX® imVision® Controller X User Guide
Contents
OVERVIEW ......................................................................................................................................................................................................................................................... 3
IMPORTANT SAFETY INSTRUCTIONS .................................................................................................................................................................................................................................3
THE IMVISION®SYSTEM .................................................................................................................................................................................................................................. 4
IPATCH®PANELS ..............................................................................................................................................................................................................................................................4
IMVISION®CONTROLLER X ..............................................................................................................................................................................................................................................4
IMVISION®SYSTEM MANAGER SOFTWARE......................................................................................................................................................................................................................4
USING THE IMVISION CONTROLLER X DISPLAY.......................................................................................................................................................................................... 5
READY SCREEN .................................................................................................................................................................................................................................................................5
HOME SCREEN..................................................................................................................................................................................................................................................................6
SETTINGS MENU ...............................................................................................................................................................................................................................................................6
TOOLS MENU ...................................................................................................................................................................................................................................................................6
SYSTEM MANAGER CONNECTION INDICATORS ...............................................................................................................................................................................................................8
CONFIRM,JOBS AND ALARMS BUTTONS .........................................................................................................................................................................................................................8
AUDIBLE AND VISIBLE FEEDBACK ......................................................................................................................................................................................................................................8
FOLLOWING PROMPTS IN THE IMVISION SYSTEM ............................................................................................................................................................................................................9
CONNECTING IMVISION CONTROLLER X’S IN A ZONE............................................................................................................................................................................. 9
ORDERING PANELS IN THE IMVISION SYSTEM.......................................................................................................................................................................................... 11
DELETING PANELS AND RACKS.................................................................................................................................................................................................................... 11
NETWORK CONFIGURATION........................................................................................................................................................................................................................ 11
NETWORK PORT USAGE ................................................................................................................................................................................................................................................ 12
WEB USER INTERFACE.................................................................................................................................................................................................................................... 13
USERNAME AND PASSWORD FOR THE WEB USER INTERFACE ...................................................................................................................................................................................... 14
SCREEN LOCK PIN FEATURE ......................................................................................................................................................................................................................... 14
PATCHING MODE........................................................................................................................................................................................................................................... 15
PATCHING AND TRACING............................................................................................................................................................................................................................. 16
PERFORMING GUIDED PATCHING JOBS ......................................................................................................................................................................................................................... 16
PERFORMING UNGUIDED PATCHING JOBS .................................................................................................................................................................................................................... 16
TRACING A PATCH CONNECTION ................................................................................................................................................................................................................................. 16
CORRECTING PATCHING ERRORS .................................................................................................................................................................................................................................. 17
CONFIRMING A PATCH CONNECTION....................................................................................................................................................................................................... 18
MULTI-RACK MODE........................................................................................................................................................................................................................................ 19
CONNECTING DEPENDENT RACKS................................................................................................................................................................................................................................. 20
ORDERING DEPENDENT RACKS ..................................................................................................................................................................................................................................... 20
ORDERING PANELS /SHELVES....................................................................................................................................................................................................................................... 21
CHECKING RACK UNIT (RU) AVAILABILITY FOR EACH RACK IN MULTI-RACK MODE................................................................................................................................................... 21
MULTI-RACK INFORMATION ON THE READY SCREEN................................................................................................................................................................................................... 22
TABBED SCREENS ........................................................................................................................................................................................................................................................... 22
FIRMWARE MANAGEMENT........................................................................................................................................................................................................................... 22
DETERMINING CURRENT FIRMWARE VERSIONS............................................................................................................................................................................................................. 22

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FIRMWARE UPDATE........................................................................................................................................................................................................................................................ 23
REBOOTING THE UNIT AND RESETTING TO FACTORY DEFAULTS......................................................................................................................................................... 24
CLEAR MEMORY ............................................................................................................................................................................................................................................................ 24
RESET BUTTON............................................................................................................................................................................................................................................................. 24
Rebooting Using the RESET Button ................................................................................................................................................................................................................. 25
Resetting to Factory Defaults Using the RESET Button ............................................................................................................................................................................... 25
TROUBLESHOOTING ...................................................................................................................................................................................................................................... 26
TRADE–MARKS ................................................................................................................................................................................................................................................ 30
CONTACT INFORMATION............................................................................................................................................................................................................................. 30

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Overview
The SYSTIMAX®imVision®system helps customers provide and maintain physical layer connections for telecommunications
and data services. In a standard configuration, the system includes the imVision System Manager software and managed
racks or cabinets containing iPatch® Copper Panels or Fiber Shelves. Each set of one to three managed racks is managed by
an imVision Controller X.
The imVision Controller X is equipped with an intuitive touchscreen interface. Designed for optimum user-friendliness, this
interface simplifies access to the powerful capabilities of the imVision system.
Important Safety Instructions
Failing to follow basic safety precautions, including the following, may result in risk of fire, electric shock and injury to persons:
•Follow all warnings and instructions marked on this product.
•This product should be operated using only the power supply provided by CommScope®with the product.
Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading
of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment
nameplate ratings should be used when addressing this concern.
•For proper mounting instructions, see imVision Controller X Installation Instructions 860632997 included with this
equipment.
•Never install this product in wet locations or during lightning storms. There is a remote risk of electric shock.
•Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the
product.
•When installing imVision or iPatch equipment not described in this guide, follow the instructions provided with that
equipment. Take care not to compromise the stability of the rack by installation of equipment.
•The touchscreen display is designed to be used without the need for a stylus. Never use sharp objects or tools that may
scratch or otherwise damage the touchscreen or apply excessive pressure with fingernails.
•Never push objects of any kind into this product through slots as they may touch dangerous voltage points or short-
circuit parts that could result in a risk of fire or electrical shock.
•Never spill liquids of any kind on the product.
•To reduce the risk of electrical shock, do not disassemble this product. Only trained personnel should service this
product. Opening or removing covers and/or circuit boards may expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electrical shock during subsequent use.
•If this product is installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack
environment may be greater than the room ambient temperature. Therefore, consideration should be given to installing
the equipment in an environment compatible with the product’s maximum ambient temperature (104°F or 50°C).
•Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the
equipment is not compromised.
Note: All wiring that connects to the equipment must meet applicable local and national building codes and network wiring
standards for communication cable.

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The imVision®System
The imVision system is comprised of three main components:
•iPatch Panels, either iPatch copper panels or iPatch fiber shelves
•imVision Controller X (with touchscreen display)
•imVision System Manager software
Multiple imVision Controller X’s are typically connected in a chain to form a patching zone. The first imVision Controller X in
the patching zone must be configured as a Network Manager for the zone and connected to the customer network. A
patching zone may also include imVision Controllers, but such zones have limited functionality. The imVision Controller X
does not support patching zones that contain an iPatch Panel Manager or iPatch Rack Manager Plus.
iPatch®Panels
An iPatch Panel monitors connections by sensing the insertion of the patch cord plugs. When a patch cord is added to the
network, the system records the connection in a database. This record lets you trace the connection by pressing the button
near one of the ports containing the patch cord. The LEDs above the connected ports turn on to show where both ends of
the patch cord are located.
imVision®Controller X
The imVision Controller X maintains a database of the patch connections at the rack. It responds to button presses and
sensor changes at the iPatch panels. By monitoring button presses and sensor changes at the panels, the imVision Controller
X logically infers when patch connections are added, moved or deleted and updates the database accordingly.
In most configurations, multiple imVision Controller X units are grouped and connected into
patching zones. Each patching
zone requires a LAN connection in order to communicate with
the System Manager server.
Each imVision Controller X has a touchscreen display that lets you interact with the imVision system in an intuitive way. With
this interface, making and managing connections in the data center has never been simpler.
This powerful display:
•relays guided patch jobs to the technician from the imVision System Manager software
•alerts technicians about equipment issues
•shows detailed port and device information
•prompts technicians on connections that require confirmation
•displays information about the ends of a connection as well as the entire connectivity trace between those end-points
imVision®System Manager Software
Using the imVision System Manager Software, the physical infrastructure team can view and manage the patch connections
for the entire network from a workstation. The software documents the physical layer network between faceplates,
consolidation points, panels and network equipment. Through the software, the administrator can schedule work orders for
network changes. Work order steps involving patching are relayed to imVision Controller X’s as patching jobs.
imVision Controller X’s and imVision System Manager work together to track the fulfillment of jobs, display end-to-end circuit
traces, document patching connections and changes, and inform users about system errors or alarms.

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The imVision System Manager software
also alerts administrators to conditions
such as unauthorized changes to the
physical infrastructure, or work that was
not performed as scheduled.
Please note that the imVision Controller
X requires imVision System Manager
software version 8.0 or higher.
Using the imVision Controller X Display
The imVision Controller X includes a capacitive touch-screen display for configuring and interacting with the imVision system.
Use a finger or capacitive touch tool to press or tap on the screen.
After a period of inactivity, the display screen will turn off to conserve energy. Tap the screen to awaken it from this idle state.
Other system activities, such as pressing an iPatch port status button or starting a patching operation, will also awaken the
screen.
The LED bar to the right of the screen on the imVision Controller X display will light up when attention is required. Examples
of cases when attention is required include pending jobs, error and status alarms, or unknown port connections that need
confirmation.
Ready Screen
When the imVision Controller X display first boots or is awakened after a sleep timeout, a Ready screen is shown.
Pressing the Home button toggles between the Ready and Home screens.
On the Ready screen, “Network Manager” is shown if the networking is enabled for the imVision Controller X. “Network
Manager” is shown in green when connected to System Manager, and it is shown in white otherwise.
One or more rack number and rack names will be shown on the Ready screen. A rack name, such as “Rack 001” in the Ready
Screen example below, will appear after synchronization with imVision System Manager, and will reflect the user-settable
name from System Manager. Pressing the rack number or rack name will bring up detailed rack information.
Confirm, Jobs and Alarms buttons may be shown on the Ready screen, and are described later in the document.

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Ready Screen
Home Screen
To get to the Home screen, use the Home button to toggle between the Ready and Home screens.
Home Screen
The Home screen provides access to the Tools and Settings menus.
Settings Menu
The Settings menu contains options for configuring the imVision Controller X. Options on the Settings menu include Network
Settings, Patching Mode, Screen Lock Settings and Language Settings. Information about Network Settings, Patching Mode
and Screen Lock Settings can be found in other sections of this User Guide.
Tools Menu
The Tools menu contains options for obtaining information and for performing diagnostic and recovery tasks pertaining to
the imVision Controller X and its attached iPatch panels. The following table briefly describes each option in
Tools .

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Tools Menu Option
Description
Run Diagnostics
This tool runs a number of system integrity checks,
verifies communications to all other imVision managers
in the patching zone, and verifies communications to
all panels managed by this imVision Controller X.
Controller Information
This tool displays hardware and firmware version
information for the imVision Controller X base and
display. Also shows the network MAC address.
Rack Information This tool shows the serial number for each managed
rack as it will appear in System Manager. If System
Manager is connected, this option will also show the
full location information for the rack as obtained from
System Manager.
Panel Information This tool shows the size, serial ID, hardware version
and firmware version for every iPatch panel or shelf kit
that was found on each iPatch panel bus. If the
imVision Controller X is managing a single-rack,
Panel
Information
indicates the percentage of its power
budget allocated to the current panels. In multi-rack
configurations,
Panel Information indicates how many
rack units of iPatch connectivity are available on each
rack.
Test Panels
This tool is used to obtain detailed debugging
information for a panel and panel port. This option can
also be used to reconfigure module orientation for
fiber modules.
Test Network
This tool is used to test network connective by sending
an ICMP echo / ping message to a computer on the
network.
Reset Panels
This tool clears all panel order and module
configuration information for attached panels and
shelves. It can be used to initiate reordering and
reconfiguration of all panels in racks managed by the
imVision Controller X.
Reset Racks
This tool resets patching zone communications and
restarts rack discovery and ordering information for
the zone.
Configure Rack Order
This tool is used in multi-rack management cases to
change the left-to-right numeric order of racks that are
managed by the imVision Controller X.
Clear Memory This tool can be used to erase all information in the
imVision Controller X and reset all configuration,
network and security settings to factory defaults.

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System Manager Connection Indicators
A connection to System Manager is needed to take full advantage of the benefits of the imVision system. The icon in
the upper-right corner of all imVision Controller X screens indicates that imVision System Manager is connected to the zone
containing the imVision Controller X. The icon will turn to if a System Manager connection is not active.
In addition, the “Network Manager” text on the Ready screen of the Network Manager changes from white to green if a
System Manager connection is active.
Confirm, Jobs and Alarms Buttons
Confirm , Jobs and Alarms buttons may be shown along the bottom of the Ready and Home screens, as well as most other
imVision Controller X screens. Each of these buttons can be pressed to bring up the corresponding list of items requiring
attention. These buttons are hidden if the condition associated with each button is not active.
The
Confirm button appears when one or more ports have an unknown or incomplete connection that requires user
confirmation. The number within the yellow circle indicates the total number of ports that require confirmation for all ports
managed by the imVision Controller X.
The
Jobs button appears when one or more jobs to be completed have been sent to the patching zone by imVision System
Manager. A job is a work order step involving the addition or removal or a connection to an iPatch port. The number within
the green circle indicates the total number of jobs for the zone.
The
Alarms button appears when one or more alarms are present in the imVision Controller X. Alarms may indicate
configuration actions that are required to use the system, or they may indicate hardware or firmware error conditions. Some
alarms are replicated across all imVision managers in the zone, but some alarms (especially panel-related alarms) appear only
on the imVision Controller X that detects the error or condition. The number within the red circle indicates the total number
of alarms reported by the imVision Controller X.
The
LED bar to the right of the screen on the imVision Controller X display will light up in red when any of the Confirm, Jobs
or
Alarms buttons are active.
Audible and Visible Feedback
To help technicians work efficiently and accurately, the imVision system provides feedback to the user in a number of ways –
through the imVision Controller X display, through LEDs above the ports on each panel and through a number of audible
tones. (See table.)
Audible Tones
Tone Type
Tone
Action or Event
Key beep or sensor beep 1 short beep Pressed Controller X key.
Inserted or removed a patch cord at an iPatch Panel.
Completion tone 3 short tones
(low, medium, high)
Added or removed a patch connection at an iPatch
Panel.
Indicated the position of a row of iPatch Panel ports.
Saved a network setting.
Confirmation tone 2 short tones Programmed the order of the panels and modules in
the rack.

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Attention tone 1 long, low tone Technician is requested to confirm an action.
Error occurred.
Diagnostic tests detected a problem.
Following Prompts in the imVision System
imVision Controller X Touchscreen Display
The imVision system provides helpful feedback on its imVision Controller X display. While performing work on panels or
responding to alarms, be sure to follow any prompts that appear on the display.
Tracing Example on imVision Touchscreen Display
Connecting imVision Controller X’s in a Zone
A zone or patching zone is a group of managed racks and cabinets (including mainframes) among which iPatch patch
connections can be made. A managed rack is a rack that is managed by an imVision Controller or imVision Controller X.
Although imVision Controllers and imVision Controller X’s are supported in the same zone, some functions (such as multi-
rack management from a single imVision Controller X) may be limited or disabled in such mixed zones. Additionally, an
imVision Controller X must be installed in the first position in such a mixed zone.
imVision Controller X’s do NOT support zones that also contain an iPatch Panel Manager or iPatch Rack Manager Plus.

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An imVision Controller X has two zone communications ports:
1 – A/IN
2 – B/OUT
The imVision Controller X’s and imVision Controllers in a zone must be connected to each other in a chain using patch cords
between the controllers. In a zone, the “B” or “OUT” port of one controller must connect to the “A” or “IN” port of the next
controller.
If imVision Controllers are present in the zone, ensure each imVision Controller’s pushbutton switches are configured
according the installation instructions for the imVision Controller.
Configure a Zone Containing Three imVision Controller X’s