Compac C5000 User manual

C5000 MANUAL
C5000 Manual
Version 1.0.9
Model: C5000 Controlled Pumps and Dispensers
Date: 16th September 2020

Conditions of Use
Conditions of Use
▪Read this manual completely before working on,
or making adjustments to, the Compac
equipment.
▪Compac Industries Limited accepts no liability for
personal injury or property damage resulting
from working on or adjusting the equipment
incorrectly or without authorization.
▪Along with any warnings, instructions, and
procedures in this manual, you should also
observe any other common sense procedures
that are generally applicable to equipment of this
type.
▪Failure to comply with any warnings,
instructions, procedures, or any other common
sense procedures may result in injury, equipment
damage, property damage, or poor performance
of the Compac equipment.
▪The major hazard involved with operating the
Compac C5000 processor is electrical shock.
This hazard can be avoided if you adhere to the
procedures in this manual and exercise all due
care.
▪Compac Industries Limited accepts no liability for
direct, indirect, incidental, special, or
consequential damages resulting from failure to
follow any warnings, instructions, and
procedures in this manual, or any other common
sense procedures generally applicable to
equipment of this type. The foregoing limitation
extends to damages to person or property
caused by the Compac C5000 processor, or
damages resulting from the inability to use the
Compac C5000 processor, including loss of
profits, loss of products, loss of power supply,
the cost of arranging an alternative power
supply, and loss of time, whether incurred by the
user or their employees, the installer, the
commissioner, a service technician, or any third
party.
▪Compac Industries Limited reserves the right to
change the specifications of its products or the
information in this manual without necessarily
notifying its users.
▪Variations in installation and operating conditions
may affect the Compac C4000 processor's
performance. Compac Industries Limited has no
control over each installation's unique operating
environment. Hence, Compac Industries Limited
makes no representations or warranties concerning
the performance of the Compac C5000 processor
under the actual operating conditions prevailing at
the installation. A technical expert of your choosing
should validate all operating parameters for each
application.
▪Compac Industries Limited has made every effort to
explain all servicing procedures, warnings, and
safety precautions as clearly and completely as
possible. However, due to the range of operating
environments, it is not possible to anticipate every
issue that may arise. This manual is intended to
provide general guidance. For specific guidance and
technical support, contact your authorised Compac
supplier, using the contact details in the Product
Identification section.
▪Only parts supplied by or approved by Compac may
be used and no unauthorised modifications to the
hardware of software may be made. The use of non-
approved parts or modifications will void all
warranties and approvals. The use of non-approved
parts or modifications may also constitute a safety
hazard.
▪Information in this manual shall not be deemed a
warranty, representation, or guarantee. For warranty
provisions applicable to the Compac C5000
processor, please refer to the warranty provided by
the supplier.
▪Unless otherwise noted, references to brand names,
product names, or trademarks constitute the
intellectual property of the owner thereof. Subject to
your right to use the Compac C5000 processor,
Compac does not convey any right, title, or interest
in its intellectual property, including and without
limitation, its patents, copyrights, and know-how.
▪Every effort has been made to ensure the accuracy
of this document. However, it may contain technical
inaccuracies or typographical errors. Compac
Industries Limited assumes no responsibility for and
disclaims all liability of such inaccuracies, errors, or
omissions in this publication.

CONDITIONS
Product Identification
Specifications
Manual Title
C5000 Manual v.1.0.9
Original Publication Date
20/11/2018
Models Covered
This manual applies to C5000 controlled pumps and
dispensers.
NOTE: Do not use this manual for earlier models. Contact
Compac for archived manuals if required.
Validity
Compac Industries Limited reserves the right to revise or change product specifications at any
time. This publication describes the state of the product at the time of publication and may not
reflect the product at all times in the past or in the future.
Manufactured By:
The Compac C5000 head is designed and manufactured by Compac
Industries Limited
52 Walls Road, Penrose, Auckland 1061, New Zealand
P.O. Box 12-417, Penrose, Auckland 1641, New Zealand
Phone: + 64 9 579 2094
Fax: + 64 9 579 0635
Email: [email protected]
www.compac.biz
Copyright ©2015 Compac Industries Limited, All Rights Reserved

Document Control
Document Control
Document Information
File Name and Location
C5000 Manual v.1.0.9
Current Revision Author(s)
V Amarakoon
Authorised By
W Zheng
Revision History
Version
Date
Author(s)
Revision Notes
1.0.0
20/11/2018
S Laycock
New manual
1.0.1
07/12/2018
R Liu
Updated Contact Information
1.0.2
28/05/2019
S Laycock
Updated title
1.0.3
16/07/2019
S Laycock
Updated incoming mains diagram
1.0.4
05/11/2019
S Laycock
Added software options
1.0.5
30/06/2020
V Amarakoon
Updated slave display configuration
1.0.6
10/07/2020
V Amarakoon
Updated ABD error
1.0.7
30/07/2020
V Amarakoon
Updated the COMMS board
1.0.8
07/08/2020
V Amarakoon
Updated slave display configuration, Updated
End of Sale indicators
1.0.9
16/09/2020
V Amarakoon
Added CC setting

Contents
Contents
Safety ................................................................................................................... 1
C5000 Power Supply............................................................................................ 2
Cable Requirements..............................................................................................3
Incoming Mains ................................................................................................... 4
Comms Connections .............................................................................................5
Power Supply ....................................................................................................... 6
K-Factor Board ......................................................................................................7
Typical Wiring ...................................................................................................... 8
Pumps....................................................................................................................8
Dispensers...........................................................................................................10
K-Factor Settings............................................................................................... 11
Using the Dispenser Menus ................................................................................11
Dispenser Settings ..............................................................................................12
Changing the V50 Meter ID.................................................................................14
Changing the Temperature Calibration ..............................................................15
Changing the Density Calibration.......................................................................15
Changing the Maximum Flow .............................................................................16
Changing the K-Factor........................................................................................16
Changing Configuration Settings .......................................................................17
Changing the Solenoid Delay..............................................................................20
Changing the Preset Cutoff.................................................................................20
Changing the Preset Rounding...........................................................................21
Changing the Flow Time Out...............................................................................22
Parameter Settings............................................................................................ 23
Using the Dispenser Menus ................................................................................23
How to View the Software Version .....................................................................24
Changing the Pump Number...............................................................................24
Changing the Price..............................................................................................25
Changing the Pump Settings ..............................................................................25
Changing the Low-flow Cutoff............................................................................27
Changing the High-flow Cutoff...........................................................................27
Changing the b Setting .......................................................................................28
Changing the Slave Display Configuration.........................................................28
Changing the Custom Display Configuration .....................................................29
How to View Last Sale ........................................................................................30
How to View Electronic Totes .............................................................................31
Commissioning .................................................................................................. 32
Electrical..............................................................................................................32
Mechanical ..........................................................................................................33
LED Diagnostics................................................................................................. 34
Processor Board..................................................................................................34
K-Factor Board ....................................................................................................35
Troubleshooting................................................................................................. 37
Electrical..............................................................................................................37
Mechanical ..........................................................................................................39
Generator Power ................................................................................................ 40
End of Sale Indicators........................................................................................ 41
Error Codes......................................................................................................... 42

1.
Safety
Safety
PRECAUTIONS
Always follow safe operating procedures, any national or local regulations and site
specific instructions.
Always turn the power off to the unit and properly isolate so power cannot be turned on by
mistake.
Turn off isolating valves to the dispenser and drain the fuel before any mechanical servicing.
Electrical Safety
Observe the following electrical precautions:
Always turn off the power to the Compac C5000 processor before opening the flame proof box.
Never touch wiring or components inside the high voltage area with the power on.
Always turn off the power to the Compac C5000 processor at the mains switch before removing
or replacing software or memory ICs.
Always take basic anti-static precautions when working on the electronics, i.e., wearing a
wristband with an earth strap.
Site Safety
Obey all company regulations and site specific instructions relating to the installation. Before
working on any hydraulic equipment, drain the dispenser in an approved manner.
Static Electricity Precautions
Electronic components used are sensitive to static. Please take anti-static precautions.
All circuit boards must be carried and transported in static-shielded bags. An anti-static wrist
strap should be worn and connected correctly when working on any electronic equipment. If an
anti-static wrist strap is unavailable, or in an emergency, hold onto an earthed part of the
pump/dispenser frame whilst working on the equipment. This is not a recommended alternative
to wearing an anti-static wrist strap.
Compac Industries Limited reserves the right to refuse to accept any returned circuit boards if
proper anti-static precautions have not been taken.

2.
C5000 Power Supply
C5000 Power Supply
The C5000 may be supplied unmounted for use in applications such as controlling mechanical
registers in a bulk dispensing area or mounted on a truck for mobile dispensing.
When installing the C5000 power supply, please observe the following instructions.
Cable Entries
There are fourteen cable entries, five along the top of each of the long sides, three along one
short side of the box and one at the bottom. All cable entries have an M20 thread.
The bottom cable entry is used for the power supply output cable while the thirteen top cable
entries are for power cable and communication connections.
Use only certified Ex 'd' glands and thread adaptors if required. Blank all unused entries with
certified M20 Ex 'd' blanking plugs. Do not use thread adaptors with blanking plugs.
All cables must carry appropriate certification for the required application.
Area of Use
Correctly installed, the power supply is suitable for use in Zone 1 areas as defined in IEC 60079-
14, group classification IIA, temperature classification T4, ambient temperature range -25 to 55
degrees Celsius.
With the o-ring fitted in the base and the use of appropriate glands, the enclosure provides
protection to IP66.
Location
Mount the power supply in a horizontal position, isolated from vibration and sheltered from
excess water spray. Failure to do this may void the warranty.
Installation
Fasten the power supply using the four M6 tapped holes in the base. Hole centres are 185 mm x
105 mm. There should be a minimum of 9 mm and a maximum of 14 mm thread engagement.
Wiring
▪Wiring must be carried out in accordance with the relevant code of practice.
▪All terminal wiring must have a cross section area of 0.5 mm2to 4 mm2.
▪Wiring used should be suitable for 80 degrees Celsius.
▪Insulation must extend to within 1mm of the metal face of the terminal.
▪Not more than one single or multi-stranded wire should be connected to the terminals.
unless they have been pre-joined in an appropriate manner.
Procedure
▪Ensure the unit is isolated from the power source.
▪Remove the sixteen M10 x 20 stainless steel cap screws and remove the lid.

3.
C5000 Power Supply
▪Feed all wires into the box via an appropriate gland and connect. The Earth wire from
the power lead must be earthed to the casing using a proper terminal.
▪Replace the lid making sure the gasket is in place and clean and that no wires have
been pinched.
External Earthing
Where required, earth the C5000 Power Supply using an earth wire with a cross sectional area
at least equal to the largest conductor. The earth wire is attached to the integrated point.
Cable Requirements
Cable requirements are as follows:
Power
3 Core Steel Wire Armour Cable 2.5mm2,
220 - 240 Volts. 50 Hz, +/-10%
Core 1: 230 Volt Supply (Active).
Core 2: Neutral.
Core 3: Earth.
Dispenser: 25w Idle, 200W with all solenoids active.
Submersible pump(s): Suitable cable for 230V solenoid switching current. 300mA maximum
load.
Do not wire submersible pumps directly to C5000 power supply.
Comms
2 Core Steel Wire Armour Cable 1.5 mm2. Maximum cable length 100 m. 12 V current loop.
Make sure that there is at least a two metre cable tail on both the incoming underground 230 V
and comms cables to reach the C5000 flameproof box.
If using generator power refer to: Generator Power (see page 40.)

4.
Incoming Mains
Incoming Mains
Incoming mains connections should be brought in to the terminal board.
An emergency stop connection, if desired, can also be wired into the terminal board, shown
below. This will be in place of the normal loop between the triac and main phases. Wires have
standard colours which are shown. In case these are unclear, the colours are as follows:
▪Incoming mains phase: Brown
▪Incoming mains neutral: Blue
▪Incoming mains earth: Green/Yellow
Earth
Neutral
Phase
Incoming Mains
Emergency
Connection
Main Earth Terminal
(in the corner of the
flameproof box)

5.
Incoming Mains
Comms Connections
The comms I/O is controlled by the connections to the Comms board. Refer to the following
diagram for connecting RS485, RS232, Compac or Gilbarco pumps. The shown switch should be
set to the desired setting.
Switches 300, 302, and 303 are for RS485/RS232 Terminator application. Use the following
table to configure these switches. Switch 300 is for channel 1, and switches 302 and 303 are
for channel 2.
SW300
SW302
SW303
RS485 (Channel 1)
ON
-
-
RS485 (Channel 2)
-
ON
OFF
RS232 (Channel 2)
-
OFF
ON