Compaq d330 - Desktop PC Programming manual

Desktop Management Guide
Business Desktops
Document Part Number: 312947-001
March 2003
This guide provides definitions and instructions for using security and
Intelligent Manageability features that are preinstalled on select
models.

© 2002 Hewlett-Packard Company
© 2002 Hewlett-Packard Development Company, L.P.
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Desktop Management Guide
Business Desktops
First Edition (March 2003)
Document Part Number: 312947-001

Desktop Management Guide www.hp.com iii
Contents
Desktop Management Guide
Initial Configuration and Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Remote System Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software Updating and Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Altiris eXpress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Altiris eXpress PC Transplant Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
HP Client Manager Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
System Software Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
HP Proactive Notification (HPPN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
ActiveUpdate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
FailSafe Boot Block ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Replicating Your Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Dual-State Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
World Wide Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Building Blocks and Partners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Asset Tracking and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Password Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Establishing a Setup Password Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 19
Establishing a Power-On Password Using Computer Setup . . . . . . . . . . . . . . . . . . . 20
DriveLock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Smart Cover Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Smart Cover Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Master Boot Record Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Before You Partition or Format the Current Bootable Disk. . . . . . . . . . . . . . . . . . . . 32
Cable Lock Provision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Fingerprint Identification Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Fault Notification and Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

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Contents
Drive Protection System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Surge-Tolerant Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Thermal Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

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Desktop Management Guide
HP Intelligent Manageability provides standards-based solutions for
managing and controlling desktops, workstations, and notebook
PCs in a networked environment. HP pioneered desktop
manageability in 1995 with the introduction of the industry’s first
fully manageable desktop personal computers. HP holds a patent on
the manageability technology. Since then, HP has led an
industry-wide effort to develop the standards and infrastructure
required to effectively deploy, configure, and manage desktops,
workstations, and notebook PCs. HP works closely with leading
management software solution providers in the industry to ensure
compatibility between Intelligent Manageability and these products.
Intelligent Manageability is an important aspect of our broad
commitment to providing you with PC Lifecycle Solutions that assist
you during the four phases of the desktop PC lifecycle—planning,
deployment, management, and transitions.
This guide summarizes the capabilities and features of the seven key
components of desktop management:
■Initial configuration and deployment
■Remote system installation
■Software updating and management
■ROM flash
■Building blocks and partners
■Asset tracking and security
■Fault notification and recovery
✎Support for specific features described in this guide may vary by
model or software version.

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Desktop Management Guide
Initial Configuration and Deployment
Your computer comes with a preinstalled system software image.
After a brief software “unbundling” process, the computer is ready to
be used.
You may prefer to replace the preinstalled software image with a
customized set of system and application software. There are several
methods for deploying a customized software image. They include:
■Installing additional software applications after unbundling the
preinstalled software image.
■Using software deployment tools, such as Altiris eXpress, to
replace the preinstalled software with a customized software
image.
■Using a disk cloning process to copy the contents from one hard
drive to another.
The best deployment method depends on your information
technology environment and processes. The PC Deployment
section of the Solutions and Services Web site
(http://www.compaq.com/solutions/pcsolutions) provides
information to help you select the best deployment method.
The Restore Plus! CD, ROM-based setup, and ACPI hardware
provide further assistance with recovery of system software,
configuration management and troubleshooting, and power
management.

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Desktop Management Guide
Remote System Installation
Remote System Installation allows you to start and set up your system
using the software and configuration information located on a
network server by initiating the Preboot Execution Environment
(PXE). The Remote System Installation feature is usually used as a
system setup and configuration tool, and can be used for the following
tasks:
■Formatting a hard drive.
■Deploying a software image on one or more new PCs.
■Installing application software or drivers.
■Updating the operating system, application software, or drivers.
To initiate Remote System Installation, press F12 when the
F12 = Network Service Boot message appears in the lower-right
corner of the HP logo screen. Follow the instructions on the screen
to continue the process.
HP and Altiris, Inc. have partnered to provide tools designed to make
the task of corporate PC deployment and management easier and less
time-consuming, ultimately lowering the total cost of ownership and
making HP PCs the most manageable client PCs in the enterprise
environment.

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Desktop Management Guide
Software Updating and Management
HP provides several tools for managing and updating software on
desktops and workstations—Altiris eXpress; Altiris eXpress PC
Transplant Pro; HP Client Manager Software, an Altiris eXpress
solution; System Software Manager; HP Proactive Notification, and
ActiveUpdate.
Altiris eXpress
HP and Altiris have extended their partnership to deliver
industry-leading solutions that reduce the complexity of managing
hardware and software for desktops, notebooks, handheld devices,
and servers throughout their lifecycle. Altiris eXpress allows the
system administrator to create and quickly deploy a customized,
corporate-standard software image across one or more networked
client PCs with an interface as simple to use as Windows Explorer.
Altiris eXpress supports Preboot Execution Environment (PXE).
Using Altiris eXpress and the Remote System Installation features of
the HP computer, there is no need for the system administrator to visit
each new PC individually to deploy the software image.
The Altiris eXpress solutions provide an efficient and effective way to
automate existing processes and address problem areas within your IT
environment. With the Altiris eXpress web-based infrastructure, you
have the flexibility to manage your systems from anywhere at
anytime—even from your iPAQ Pocket PC!
The Altiris eXpress solutions are modular and extensible to span the
needs of workgroups to the enterprise. They integrate with other
industry client management tools and provide extensions to Microsoft
BackOffice/SMS.
The expanded Altiris eXpress solutions focus on four key IT areas:
■Deployment & Migration
■Software & Operations Management
■Inventory & Asset Management
■Help Desk & Problem Resolution

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Desktop Management Guide
Within minutes of installation, Altiris eXpress is able to install a disk
image containing the operating system, application software, and the
Altiris eXpress client, without requiring the use of a separate boot
diskette. With Altiris eXpress, the network administrator can:
■Create a new image or edit an existing image, or clone a PC on
the network which may have the ideal image.
■Create any number of customized disk images for a variety of
workgroups.
■Edit image files, modifying them without having to start from
scratch. This is possible because Altiris eXpress stores files in its
native format: NTFS, FAT16, or FAT32.
■Establish a “New PC Event,” a script that will run automatically
when a new PC is added to the network. The script can, for
instance, format the PC hard drive, flash the ROM BIOS, and
install a full, standard software image.
■Schedule an event to run on a group of computers.
Altiris eXpress also includes easy-to-use software distribution
capabilities. You can use Altiris eXpress to update operating systems
and application software from a central console. When used in
conjunction with System Software Manager, or HP Client Manager,
Altiris eXpress can also update ROM BIOS and device driver
software.
For more information, visit
http://www.compaq.com/easydeploy.
Altiris eXpress PC Transplant Pro
Altiris eXpress PC Transplant Pro offers painless PC migration by
preserving old settings, preferences, and data and migrating them to
the new environment quickly and easily. Upgrades take minutes rather
than hours or days, and the desktop looks and works just as your users
expect.
For more information and details on how to download a
fully-functional 30-day evaluation, visit
http://www.compaq.com/easydeploy.

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Desktop Management Guide
HP Client Manager Software
HP Client Manager Software (HP CMS) tightly integrates
HP Intelligent Manageability technology within Altiris eXpress to
provide superior hardware management capabilities for HP access
devices that include:
■Detailed views of hardware inventory for asset management
■PC health check monitoring and diagnostics
■Proactive notification of changes in your hardware environment
■Web-accessible reporting of business critical details such as
machines with thermal warnings, memory alerts, and more
■Remote updating of system software such as device drivers and
ROM BIOS
For more information on the HP Client Manager, visit
http://www.compaq.com/easydeploy.
System Software Manager
System Software Manager (SSM) is a utility that lets you update
system-level software on multiple systems simultaneously. When
executed on a PC client system, SSM detects both hardware and
software versions, then updates the appropriate software from a
central repository, also known as a file store. Driver versions that
are supported by SSM are denoted with a special icon on the driver
download Web site and on the Support Software CD. To download
the utility or to obtain more information on SSM, visit
http://www.compaq.com/im/ssmwp.html.