Compaq d330 - Desktop PC Programming manual

Desktop Management Guide
Business Desktops
Document Part Number: 312947-001
March 2003
This guide provides definitions and instructions for using security and
Intelligent Manageability features that are preinstalled on select
models.

© 2002 Hewlett-Packard Company
© 2002 Hewlett-Packard Development Company, L.P.
HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of
Hewlett-Packard Company in the U.S. and other countries.
Compaq and the Compaq logo are trademarks of Hewlett-Packard Development
Company, L.P. in the U.S. and other countries.
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ÅWARNING: Text set off in this manner indicates that failure to follow
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ÄCAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of information.
Desktop Management Guide
Business Desktops
First Edition (March 2003)
Document Part Number: 312947-001

Desktop Management Guide www.hp.com iii
Contents
Desktop Management Guide
Initial Configuration and Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Remote System Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software Updating and Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Altiris eXpress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Altiris eXpress PC Transplant Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
HP Client Manager Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
System Software Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
HP Proactive Notification (HPPN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
ActiveUpdate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
FailSafe Boot Block ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Replicating Your Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Dual-State Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
World Wide Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Building Blocks and Partners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Asset Tracking and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Password Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Establishing a Setup Password Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 19
Establishing a Power-On Password Using Computer Setup . . . . . . . . . . . . . . . . . . . 20
DriveLock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Smart Cover Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Smart Cover Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Master Boot Record Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Before You Partition or Format the Current Bootable Disk. . . . . . . . . . . . . . . . . . . . 32
Cable Lock Provision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Fingerprint Identification Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Fault Notification and Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

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Contents
Drive Protection System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Surge-Tolerant Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Thermal Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Desktop Management Guide www.hp.com 1
Desktop Management Guide
HP Intelligent Manageability provides standards-based solutions for
managing and controlling desktops, workstations, and notebook
PCs in a networked environment. HP pioneered desktop
manageability in 1995 with the introduction of the industry’s first
fully manageable desktop personal computers. HP holds a patent on
the manageability technology. Since then, HP has led an
industry-wide effort to develop the standards and infrastructure
required to effectively deploy, configure, and manage desktops,
workstations, and notebook PCs. HP works closely with leading
management software solution providers in the industry to ensure
compatibility between Intelligent Manageability and these products.
Intelligent Manageability is an important aspect of our broad
commitment to providing you with PC Lifecycle Solutions that assist
you during the four phases of the desktop PC lifecycle—planning,
deployment, management, and transitions.
This guide summarizes the capabilities and features of the seven key
components of desktop management:
■Initial configuration and deployment
■Remote system installation
■Software updating and management
■ROM flash
■Building blocks and partners
■Asset tracking and security
■Fault notification and recovery
✎Support for specific features described in this guide may vary by
model or software version.

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Desktop Management Guide
Initial Configuration and Deployment
Your computer comes with a preinstalled system software image.
After a brief software “unbundling” process, the computer is ready to
be used.
You may prefer to replace the preinstalled software image with a
customized set of system and application software. There are several
methods for deploying a customized software image. They include:
■Installing additional software applications after unbundling the
preinstalled software image.
■Using software deployment tools, such as Altiris eXpress, to
replace the preinstalled software with a customized software
image.
■Using a disk cloning process to copy the contents from one hard
drive to another.
The best deployment method depends on your information
technology environment and processes. The PC Deployment
section of the Solutions and Services Web site
(http://www.compaq.com/solutions/pcsolutions) provides
information to help you select the best deployment method.
The Restore Plus! CD, ROM-based setup, and ACPI hardware
provide further assistance with recovery of system software,
configuration management and troubleshooting, and power
management.

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Desktop Management Guide
Remote System Installation
Remote System Installation allows you to start and set up your system
using the software and configuration information located on a
network server by initiating the Preboot Execution Environment
(PXE). The Remote System Installation feature is usually used as a
system setup and configuration tool, and can be used for the following
tasks:
■Formatting a hard drive.
■Deploying a software image on one or more new PCs.
■Installing application software or drivers.
■Updating the operating system, application software, or drivers.
To initiate Remote System Installation, press F12 when the
F12 = Network Service Boot message appears in the lower-right
corner of the HP logo screen. Follow the instructions on the screen
to continue the process.
HP and Altiris, Inc. have partnered to provide tools designed to make
the task of corporate PC deployment and management easier and less
time-consuming, ultimately lowering the total cost of ownership and
making HP PCs the most manageable client PCs in the enterprise
environment.

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Desktop Management Guide
Software Updating and Management
HP provides several tools for managing and updating software on
desktops and workstations—Altiris eXpress; Altiris eXpress PC
Transplant Pro; HP Client Manager Software, an Altiris eXpress
solution; System Software Manager; HP Proactive Notification, and
ActiveUpdate.
Altiris eXpress
HP and Altiris have extended their partnership to deliver
industry-leading solutions that reduce the complexity of managing
hardware and software for desktops, notebooks, handheld devices,
and servers throughout their lifecycle. Altiris eXpress allows the
system administrator to create and quickly deploy a customized,
corporate-standard software image across one or more networked
client PCs with an interface as simple to use as Windows Explorer.
Altiris eXpress supports Preboot Execution Environment (PXE).
Using Altiris eXpress and the Remote System Installation features of
the HP computer, there is no need for the system administrator to visit
each new PC individually to deploy the software image.
The Altiris eXpress solutions provide an efficient and effective way to
automate existing processes and address problem areas within your IT
environment. With the Altiris eXpress web-based infrastructure, you
have the flexibility to manage your systems from anywhere at
anytime—even from your iPAQ Pocket PC!
The Altiris eXpress solutions are modular and extensible to span the
needs of workgroups to the enterprise. They integrate with other
industry client management tools and provide extensions to Microsoft
BackOffice/SMS.
The expanded Altiris eXpress solutions focus on four key IT areas:
■Deployment & Migration
■Software & Operations Management
■Inventory & Asset Management
■Help Desk & Problem Resolution

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Desktop Management Guide
Within minutes of installation, Altiris eXpress is able to install a disk
image containing the operating system, application software, and the
Altiris eXpress client, without requiring the use of a separate boot
diskette. With Altiris eXpress, the network administrator can:
■Create a new image or edit an existing image, or clone a PC on
the network which may have the ideal image.
■Create any number of customized disk images for a variety of
workgroups.
■Edit image files, modifying them without having to start from
scratch. This is possible because Altiris eXpress stores files in its
native format: NTFS, FAT16, or FAT32.
■Establish a “New PC Event,” a script that will run automatically
when a new PC is added to the network. The script can, for
instance, format the PC hard drive, flash the ROM BIOS, and
install a full, standard software image.
■Schedule an event to run on a group of computers.
Altiris eXpress also includes easy-to-use software distribution
capabilities. You can use Altiris eXpress to update operating systems
and application software from a central console. When used in
conjunction with System Software Manager, or HP Client Manager,
Altiris eXpress can also update ROM BIOS and device driver
software.
For more information, visit
http://www.compaq.com/easydeploy.
Altiris eXpress PC Transplant Pro
Altiris eXpress PC Transplant Pro offers painless PC migration by
preserving old settings, preferences, and data and migrating them to
the new environment quickly and easily. Upgrades take minutes rather
than hours or days, and the desktop looks and works just as your users
expect.
For more information and details on how to download a
fully-functional 30-day evaluation, visit
http://www.compaq.com/easydeploy.

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Desktop Management Guide
HP Client Manager Software
HP Client Manager Software (HP CMS) tightly integrates
HP Intelligent Manageability technology within Altiris eXpress to
provide superior hardware management capabilities for HP access
devices that include:
■Detailed views of hardware inventory for asset management
■PC health check monitoring and diagnostics
■Proactive notification of changes in your hardware environment
■Web-accessible reporting of business critical details such as
machines with thermal warnings, memory alerts, and more
■Remote updating of system software such as device drivers and
ROM BIOS
For more information on the HP Client Manager, visit
http://www.compaq.com/easydeploy.
System Software Manager
System Software Manager (SSM) is a utility that lets you update
system-level software on multiple systems simultaneously. When
executed on a PC client system, SSM detects both hardware and
software versions, then updates the appropriate software from a
central repository, also known as a file store. Driver versions that
are supported by SSM are denoted with a special icon on the driver
download Web site and on the Support Software CD. To download
the utility or to obtain more information on SSM, visit
http://www.compaq.com/im/ssmwp.html.

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HP Proactive Notification (HPPN)
The HP Proactive Notification program uses the Subscriber's Choice
secure Web site in order to proactively and automatically:
■Send you Product Change Notification (PCN) emails informing
you of hardware and software changes to most commercial
computers and servers, up to 60 days in advance.
■Send you email containing Customer Bulletins, Customer
Advisories, Customer Notes, Security Bulletins, and Driver alerts
for most commercial computers and servers.
You create your own profile to ensure that you only receive the
information relevant to your IT environment. To learn more about
HPPN and create your custom profile, visit:
http://www.hp.com/united-states/subscribe/
ActiveUpdate
ActiveUpdate is a client-based application from HP. The
ActiveUpdate client runs on your local system and uses your
user-defined profile to proactively and automatically download
software updates for most HP commercial computers and servers.
To learn more about ActiveUpdate, download the application,
and create your custom profile, visit
http://www.compaq.com/activeupdate.

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Desktop Management Guide
ROM Flash
Your computer comes with a reprogrammable flash ROM (read only
memory). By establishing a setup password in Computer Setup (F10)
Utility, you can protect the ROM from being unintentionally updated
or overwritten. This is important to ensure the operating integrity
of the computer. Should you need or want to upgrade your ROM,
you may:
■Order an upgraded ROMPaq™ diskette from HP.
■Download the latest ROMPaq images from
http://www.hp.com/support.
ÄCAUTION: For maximum ROM protection, be sure to establish a setup
password. The setup password prevents unauthorized ROM upgrades.
System Software Manager allows the system administrator to set the setup
password on one or more PCs simultaneously. For more information, visit
http://www.compaq.com/im/ssmwp.html.
Remote ROM Flash
Remote ROM Flash allows the system administrator to safely upgrade
the ROM on remote HP computers directly from the centralized
network management console. Enabling the system administrator
to perform this task remotely, on multiple computers and personal
computers, results in a consistent deployment of and greater control
over HP PC ROM images over the network. It also results in greater
productivity and lower total cost of ownership.
✎Your computer must be powered on, or turned on through Remote
Wakeup, to take advantage of Remote ROM Flash.
For more information on Remote ROM Flash, refer to the HP Client
Manager Software or System Software Manager at
http://www.compaq.com/easydeploy.

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FailSafe Boot Block ROM
The FailSafe Boot Block ROM allows for system recovery in the
unlikely event of a ROM flash failure, for example, if a power
failure were to occur during a ROM upgrade. The Boot Block is
a flash-protected section of the ROM that checks for a valid system
ROM flash when power to the system is turned on.
■If the system ROM is valid, the system starts normally.
■If the system ROM fails the validation check, the FailSafe Boot
Block ROM provides enough support to start the system from a
ROMPaq diskette, which will program the system ROM with a
valid image.
"When the bootblock detects an invalid system ROM, The System
Power LED blinks RED 8 times, one every second, followed by a 2
second pause. Also 8 simultaneous beeps will be heard. A Boot
Block recovery mode message is displayed on the screen (some
models).
To recover the system after it enters Boot Block recovery mode,
complete the following steps:
1. If there is a diskette in the diskette drive, remove the diskette and
turn off the power.
2. Insert a ROMPaq diskette into the diskette drive.
3. Turn on power to the system.
4. If no ROMPaq diskette is found, you will be prompted to insert
one and restart the computer.
5. If a setup password has been established, the Caps Lock light will
turn on and you will be prompted to enter the password.
6. Enter the setup password.
7. If the system successfully starts from the diskette and
successfully reprograms the ROM, then the three keyboard lights
will turn on. A rising tone series of beeps also signals successful
completion.
8. Remove the diskette and turn the power off.
9. Turn the power on again to restart the computer.

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Desktop Management Guide
The following table lists the various keyboard light combinations
used by the Boot Block ROM (when a PS/2 keyboard is attached to
the computer), and explains the meaning and action associated with
each combination.
Keyboard Light Combinations Used by Boot Block ROM
Failsafe Boot
Block Mode
Keyboard
LED Color
Keyboard
LED Activity State/Message
Num Lock Green On ROMPaq diskette not present, is bad,
or drive not ready.
Caps Lock Green On Enter password.
Num, Caps,
Scroll Lock
Green Turn on and
off 2 times
(accompanied
by 1 long and
3 short beeps)
ROM flash failed.
Num, Caps,
Scroll Lock
Green On Boot Block ROM Flash successful.
Turn power off, then on to reboot.
✎Diagnostic lights do not flash on USB keyboards.

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Desktop Management Guide
Replicating Your Setup
This procedure gives an administrator the ability to easily copy one
setup configuration to other computers of the same model. This
allows for faster, more consistent configuration of multiple
computers. To replicate your setup:
1. Access the Computer Setup Utilities (F10) menu.
2. Click File > Save to Diskette. Follow the instructions on the
screen.
✎This requires a diskette drive or a supported USB flash media device,
such as DiskOnKey.
3. To replicate the configuration, click File > Restore from
Diskette, and follow the instructions on the screen.
Altiris eXpress, System Software Manager, and PC Transplant make
it easy to replicate the configuration and custom settings of one PC
and copy it to one or more PCs. For more information, visit
http://www.compaq.com/easydeploy.

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Desktop Management Guide
Dual-State Power Button
With Advanced Configuration and Power Interface (ACPI) enabled
for Windows 98, Windows 2000, and Windows XP, the power button
can function either as an on/off switch or as a suspend button. The
suspend feature does not completely turn off power, but instead
causes the computer to enter a low-power standby. This allows you to
quickly power down without closing applications and to quickly
return to the same operational state without any data loss.
To change the power button’s configuration, complete the following
steps:
1. In Windows 2000, left click on the Start Button, then select
Settings > Control Panel > Power Options.
In Windows XP, left click on the Start Button, then select
Control Panel > Performance and Maintenance > Power
Options.
2. In the Power Options Properties, select the Advanced tab.
3. In the Power Button section, select the desired power button
setting.
After configuring the power button to function as a suspend button,
press the power button to put the system in a very low power state
(suspend). Press the button again to quickly bring the system out of
suspend to full power status. To completely turn off all power to the
system, press and hold the power button for four seconds.
ÄCAUTION: Do not use the power button to turn off the computer unless
the system is not responding; turning off the power without operating
system interaction could cause damage to or loss of data on the hard
drive.

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Desktop Management Guide
Power Management
Power Management is a feature that saves energy by shutting down
certain components of the computer when they are not in use, saving
energy without having to shut down the computer.
With Advanced Configuration and Power Interface (ACPI) enabled
for Windows 98, Windows 2000, Windows Millennium, and
Windows XP, timeouts (the period of inactivity allowed before
shutting down these components) can be enabled, customized,
or disabled using the operating system.
1. In Windows 2000, left click on the Start Button, then select
Settings > Control Panel > Power Options.
In Windows XP, left click on the Start Button, then select
Control Panel > Performance and Maintenance > Power
Options.
2. In the Power Options Properties, select the Power Schemes tab.
3. Select the desired power scheme settings.
Use Display Properties to establish, modify, or disable Power
Management settings for the monitor. To access Display Properties,
right click on the Windows Desktop, then choose Properties.

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Desktop Management Guide
World Wide Web Site
HP engineers rigorously test and debug software developed by HP
and third-party suppliers, and develop operating system specific
support software, to ensure performance, compatibility, and reliability
for HP computers.
When making the transition to new or revised operating systems,
it is important to implement the support software designed for that
operating system. If you plan to run a version of Microsoft Windows
that is different from the version included with your computer, you
must install corresponding device drivers and utilities to ensure that
all features are supported and functioning properly.
HP has made the task of locating, accessing, evaluating, and installing
the latest support software easier. You can download the software
from http://www.hp.com/support.
The Web site contains the latest device drivers, utilities, and flashable
ROM images needed to run the latest Microsoft Windows operating
system on your HP computer.
Building Blocks and Partners
HP management solutions integrate with other systems management
applications, and are based on industry standards, such as:
■Desktop Management Interface (DMI) 2.0
■Wake on LAN Technology
■ACPI
■SMBIOS
■Pre-boot Execution (PXE) support

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Desktop Management Guide
Asset Tracking and Security
Asset tracking features incorporated into the computer provide key
asset tracking data that can be managed using HP Insight Manager,
HP Client Manager or other system management applications.
Seamless, automatic integration between asset tracking features and
these products enables you to choose the management tool that is
best suited to your environment and to leverage your investment in
existing tools.
HP also offers several solutions for controlling access to valuable
components and information. Security features such as the Smart
Cover Sensor and the Smart Cover Lock, available on select models,
help to prevent unauthorized access to the internal components of the
personal computer. By disabling parallel, serial, or USB ports, or by
disabling removable media boot capability, you can protect valuable
data assets. Memory Change and Smart Cover Sensor alerts can be
automatically forwarded to system management applications to
deliver proactive notification of tampering with a computer’s internal
components.
✎The Smart Cover Sensor and the Smart Cover Lock are available as
options on select systems.
Use the following utilities to manage security settings on your HP
computer:
■Locally, using the Computer Setup Utilities. See the Computer
Setup (F10) Utility Guide included with the computer for
additional information and instructions on using the Computer
Setup Utilities.
■Remotely, using HP Client Manager or System Software
Manager. This software enables the secure, consistent
deployment and control of security settings from a simple
command-line utility.

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Desktop Management Guide
The following table and sections refer to managing security features
of your computer locally through the Computer Setup Utilities (F10).
Security Features Overview
Feature Purpose How It Is Established
Removable Media Boot
Control
Prevents booting from the
removable media drives.
From the Computer Setup
Utilities (F10) menu.
Serial, Parallel, USB, or
Infrared Interface Control
Prevents transfer of data
through the integrated serial,
parallel, USB (universal serial
bus), or infrared interface.
From the Computer Setup
Utilities (F10) menu.
Power-On Password Prevents use of the computer
until the password is entered.
This can apply to both initial
system startup and restarts.
From the Computer Setup
Utilities (F10) menu.
Setup Password Prevents reconfiguration of the
computer (use of the Computer
Setup Utilities) until the
password is entered.
From the Computer Setup
Utilities (F10) menu.
DriveLock Prevents unauthorized access
to the data on specific hard
drives. This feature is available
on select models only.
From the Computer Setup
Utilities (F10) menu.
✎For more information about Computer Setup, see the Computer Setup (F10) Utility Guide.
Support for security features may vary depending on your specific computer configuration.