Compaq d338 - Microtower Desktop PC Programming manual

Desktop Management Guide
Business Desktops
Document Part Number: 312947-002
September 2003
This guide provides definitions and instructions for using security and
Intelligent Manageability features that are preinstalled on select
models.

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Desktop Management Guide
Business Desktops
Second Edition (September 2003)
Document Part Number: 312947-002

Desktop Management Guide www.hp.com iii
Contents
Desktop Management Guide
Initial Configuration and Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Remote System Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software Updating and Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
HP Client Manager Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Altiris Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Altiris PC Transplant Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
System Software Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Proactive Change Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
ActiveUpdate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
HPQFlash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
FailSafe Boot Block ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Replicating the Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Dual-State Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
World Wide Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Building Blocks and Partners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Asset Tracking and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Password Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Establishing a Setup Password Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 25
Establishing a Power-On Password Using
Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Embedded Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
DriveLock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Smart Cover Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Smart Cover Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Master Boot Record Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Before You Partition or Format the Current Bootable Disk. . . . . . . . . . . . . . . . . . . . 47
Cable Lock Provision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

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Contents
Fingerprint Identification Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Fault Notification and Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Drive Protection System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Surge-Tolerant Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Thermal Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Index

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Desktop Management Guide
HP Intelligent Manageability provides standards-based solutions for
managing and controlling desktops, workstations, and notebook
PCs in a networked environment. HP pioneered desktop
manageability in 1995 with the introduction of the industry’s first
fully manageable desktop personal computers. HP holds a patent on
the manageability technology. Since then, HP has led an
industry-wide effort to develop the standards and infrastructure
required to effectively deploy, configure, and manage desktops,
workstations, and notebook PCs. HP works closely with leading
management software solution providers in the industry to ensure
compatibility between Intelligent Manageability and these products.
Intelligent Manageability is an important aspect of our broad
commitment to providing you with PC Lifecycle Solutions that assist
you during the four phases of the desktop PC lifecycle—planning,
deployment, management, and transitions.
The key capabilities and features of desktop management are:
■Initial configuration and deployment
■Remote system installation
■Software updating and management
■ROM flash
■Asset tracking and security
■Fault notification and recovery
✎Support for specific features described in this guide may vary by
model or software version.

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Desktop Management Guide
Initial Configuration and Deployment
The computer comes with a preinstalled system software image. After
a brief software “unbundling” process, the computer is ready to use.
You may prefer to replace the preinstalled software image with a
customized set of system and application software. There are several
methods for deploying a customized software image. They include:
■Installing additional software applications after unbundling the
preinstalled software image.
■Using software deployment tools, such as Altiris Deployment
Solution™, to replace the preinstalled software with a customized
software image.
■Using a disk cloning process to copy the contents from one hard
drive to another.
The best deployment method depends on your information
technology environment and processes. The PC Deployment section
of the HP Lifecycle Solutions Web site
(http://h18000.www1.hp.com/solutions/pcsolutions) provides
information to help you select the best deployment method.
The Restore Plus! CD, ROM-based setup, and ACPI hardware
provide further assistance with recovery of system software,
configuration management and troubleshooting, and power
management.

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Remote System Installation
Remote System Installation allows you to start and set up the system
using the software and configuration information located on a
network server by initiating the Preboot Execution Environment
(PXE). The Remote System Installation feature is usually used as a
system setup and configuration tool, and can be used for the
following tasks:
■Formatting a hard drive
■Deploying a software image on one or more new PCs
■Remotely updating the system BIOS in flash ROM (“Remote
ROM Flash” on page 7)
■Configuring the system BIOS settings
To initiate Remote System Installation, press F12 when the
F12 = Network Service Boot message appears in the lower-right
corner of the HP logo screen. Follow the instructions on the screen
to continue the process. The default boot order is a BIOS
configuration setting that can be changed to always attempt to PXE
boot.
HP and Altiris, Inc. have partnered to provide tools designed to make
the task of corporate PC deployment and management easier and less
time-consuming, ultimately lowering the total cost of ownership and
making HP PCs the most manageable client PCs in the enterprise
environment.

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Software Updating and Management
HP provides several tools for managing and updating software on
desktops and workstations—Altiris; Altiris PC Transplant Pro; HP
Client Manager Software, an Altiris solution; System Software
Manager; Proactive Change Notification; and ActiveUpdate.
HP Client Manager Software
Intelligent HP Client Manager Software (HP CMS) tightly integrates
HP Intelligent Manageability technology within Altiris to provide
superior hardware management capabilities for HP access devices
that include:
■Detailed views of hardware inventory for asset management
■PC health check monitoring and diagnostics
■Proactive notification of changes in the hardware environment
■Web-accessible reporting of business critical details such as
machines with thermal warnings, memory alerts, and more
■Remote updating of system software such as device drivers and
ROM BIOS
■Remote changing of boot order
For more information on the HP Client Manager, visit
http://h18000.www1.hp.com/im/client_mgr.html.
Altiris Solutions
HP Client Management Solutions provide centralized hardware
management of HP client devices for all IT lifecycle areas.
■Inventory and Asset Management
❏SW license compliance
❏PC tracking and reporting
❏Lease contract, fixing asset tracking
■Deployment and Migration
❏Microsoft Windows 2000 or Windows XP Professional or
Home Edition migration

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Desktop Management Guide
❏System deployment
❏Personality migrations
■Help Desk and Problem Resolution
❏Managing help desk tickets
❏Remote troubleshooting
❏Remote problem resolution
❏Client disaster recovery
■Software and Operations Management
❏Ongoing desktop management
❏HP system SW deployment
❏Application self-healing
On selected desktop and notebook models, an Altiris management
agent is included as part of the factory loaded image. This agent
enables communication with the Altiris Development Solution which
can be used to complete new hardware deployment or personality
migration to a new OS using easy-to-follow wizards. Altiris solutions
provide easy-to-use software distribution capabilities. When used in
conjunction with System Software Manager, or the HP Client
Manager, administrators can also update ROM BIOS and device
driver software from a central console.
For more information, visit http://www.hp.com/go/easydeploy.
Altiris PC Transplant Pro
Altiris PC Transplant Pro offers painless PC migration by preserving
old settings, preferences, and data and migrating them to the new
environment quickly and easily. Upgrades take minutes rather than
hours or days, and the desktop looks and works just as the users
expect.
For more information and details on how to download a
fully-functional 30-day evaluation version, visit
http://h18000.www1.hp.com/im/prodinfo.html#deploy.

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System Software Manager
System Software Manager (SSM) is a utility that lets you update
system-level software on multiple systems simultaneously. When
executed on a PC client system, SSM detects both hardware and
software versions, then updates the appropriate software from a
central repository, also known as a file store. Driver versions that
are supported by SSM are denoted with a special icon on the driver
download Web site and on the Support Software CD. To download
the utility or to obtain more information on SSM, visit
http://h18000.www1.hp.com/im/ssmwp.html.
Proactive Change Notification
The Proactive Change Notification program uses the Subscriber's
Choice Web site in order to proactively and automatically:
■Send you Proactive Change Notification (PCN) e-mails
informing you of hardware and software changes to most
commercial computers and servers, up to 60 days in advance.
■Send you e-mail containing Customer Bulletins, Customer
Advisories, Customer Notes, Security Bulletins, and Driver alerts
for most commercial computers and servers.
You create your own profile to ensure that you only receive the
information relevant to a specific IT environment. To learn more
about the Proactive Change Notification program and create a custom
profile, visit http://www.hp.com/go/pcn.
ActiveUpdate
ActiveUpdate is a client-based application from HP. The
ActiveUpdate client runs on the local system and uses the
user-defined profile to proactively and automatically download
software updates for most HP commercial computers and servers.
These downloaded software updates can be intelligently deployed to
the machines for which they are intended by HP Client Manager
Software and System Software Manager.
To learn more about ActiveUpdate, download the application,
and create a custom profile, visit
http://h18000.www1.hp.com/products/servers/management/active
update/index.html.