Compaq StorageWorks 3000 - RAID Array Instruction Manual

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Release Notes
RAID Array 3000 for Microsoft Windows
January, 2001
This document summarizes features and characteristics of the RAID Array 3000 operating software
Version 1.3 for Windows T and Windows 2000 systems that are not covered elsewhere in the
documentation.
** NOTICE **
Read this entire document before
installing
or upgrading the software.
** NOTICE **

Compaq StorageWorks RAID Array 3000 for Microsoft Windows
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© 2001 Compaq Computer Corporation.
COMPAQ, the Compaq logo and StorageWorks Registered with the U.S. Patent
and Trademark Office.
Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft
Corporation.
All other product names mentioned herein may be trademarks of their respective
companies.
Confidential computer software. Valid license from Compaq required for
possession, use or copying. Consistent with FAR 12.211 and 12.212,
Commercial Computer Software, Computer Software Documentation, and
Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is subject to change without
notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS”
WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING
OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT.
IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT,
CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER
DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION,
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF
COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES AND WHETHER IN AN ACTION OF CONTRACT OR TORT,
INCLUDING NEGLIGENCE.
The limited warranties for Compaq products are exclusively set forth in the
documentation accompanying such products. Nothing herein should be
construed as constituting a further or additional warranty.
Compaq StorageWorks RAID Array 3000 for Microsoft Windows
Release Notes
Part Number AA-RAD0D-TE

Release Notes
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Visit out Web Site for the latest Information
Check our web site for the latest drivers, technical tips and documentation for the RAID
Array 3000. We can be found in the technical area of our web page:
http://www.compaq.com/storage
Supported Operating Systems for the RAID Array 3000
You have purchased support for the Windows NT operating system version 4.0 with
Service pack 6a and Windows 2000 operating system. The supported host adapter is the
SWXA3-BD differential PCI host adapter.
Supported Configurations
Your RAID Array 3000 contains a single dual-ported controller. This allows support for
eight SCSI logical units (LUNs) per port, or a total of 16 LUNs per controller. A second
controller (DS-HSZ22-AA) can be added for redundancy and performance. The
minimum version of controller firmware for both controllers is D11U. The controller
firmware contained on the CD-ROM is D11X (in the \firmware directory) that is part of
this kit. If the controller is running an earlier revision of firmware (D10I, D11O, D11U,
or D11V), you will need to upgrade the firmware prior to making the RAID Array 3000
operational.
You can create a Windows NT boot partition on the RAID Array 3000 storage
subsystem. The Windows NT boot partition can be at most 4 GB in size. Ensure that the
host adapter is configured to default parameters (BIOS enable, wide negotiation, >1 GB
translation).

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Table 1 lists the minimum system requirements need for the RAID Array 3000.
Table 1 Minimum System Requirements
Host Feature Requirements
Platform X-86 P200 System. 64MB RAM, 10 MB Disk Space
Operating System Windows NT 4.0 SP4 ,Windows 2000 for SWCC client; Windows
NT 4.0 SP6a ,Windows 2000 SP1 for SWCC Agent
Controller Compatibility The HSZ22 controller running operating firmware, version D11X.
Adapter Compatibility DG-SWXA3-BD
The StorageWorks Command Console (SWCC) version 2.2 is the only configuration
utility that will work with your RAID Array 3000. Command Console version 2.2
sometimes referred to as Client, runs on Windows NT 4.0 SP4, and Windows 2000.
Required Driver Revisions
HSZDISK
HSZDISK.SYS is a class driver required for all RAID Array 3000 Windows NT
configurations. It is designed to enhance the error recovery features built into your
Compaq RAID system, and to provide more robust operation than the native Windows
NT SCSI disk class driver. HSZDISK.SYS only affects DIGITAL RAID devices. Other
SCSI disk drives in your system continue to be serviced by the native SCSIDISK.SYS
class driver. The drivers included in the CD-ROM labeled Compaq StorageWorks
RA3000 Solution Software version 1.3 for Windows NT. The install process will
automatically determine if you are working in Windows NT 4.0 or Windows 2000.

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SCSI Host Adapter Description
The host adapters qualified for use with your StorageWorks RAID Array 3000 for
Windows NT is the SWXA3-BD Ultra-Wide Differential SCSI Host Adapter. Table 2
lists the specifications of the qualified host adapter.
Table 2 RAID Array 3000 Qualified Adapter
PCI Adapter BIOS Revision Windows NT version 4.0
Driver
SWXA3-BD 2.11 4.0
Windows 2000
Driver
SWXA3-BD 2.11 5.0.2144.1
Order Information
Table 3 lists the order numbers for the RAID Array 3000 upgrade options and
replacement parts.
Table 3 RAID Array 3000 Upgrades and Replacement Parts
Part Number Option Description
DS-HSZ22-AA, AB Second controller option
DS-SWXRA-GD Expansion pedestal option
54-23170-BA SIMM Pack for cache memory
DS-SWXRA-GR Replacement UPS
Supported Devices
Firmware version D11w or higher supports the devices listed in Table 4 at the
indicated hardware and Microcode levels or higher.

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Table 4 Supported Disk Drives
Part Number Description Minimum Firmware Level
DS–RZ1CF–VW
(380691-B21)
4.3GB, 7200RPM disk in 3.5” SBB 0371/N1H1/1614
DS–RZ1DF–VW
(380595-B21)
9.1GB, 7200RPM disk in 3.5” SBB 0371/N1H1/1614
DS–RZ1EF–VW
(380694-B21)
18.2GB, 7200RPM disk in 3.5” SBB 0371/N1H1
DS–RZ1CD–VW 4.3GB, 10000RPM disk in 3.5” SBB 0306
DS–RZ1DD–VW
(380588-B21)
9.1GB, 10000RPM disk in 3.5” SBB 0306/3B07/3B012/BDC4
DS–RZ1ED–VW
(380589-B21)
18.2GB, 10000RPM disk in 3.5” SBB 0306/3B07/B012/BDC4/3B05
DS–RZ1FC–VW
(159138-001)
36.4GB, 10000RPM disk in 3.5” SBB 38FA
DS–RZ1BB–VW
(380695-B21)
2.1 GB, 7200RPM disk in 3.5” SBB LYJ0/0658
DS–RZ1CB–VW 4.3 GB, 7200RPM disk in 3.5” SBB LYJ0/0658
DS–RZ1DB–VW
(380693—B21)
9.1 GB, 7200RPM disk in 3.5” SBB LYJ0/0658
DS–RZ1DA–VW
(147597-001)
9.1GB, 7200RPM disk in 3.5” SBB 3B05/B012
DS–RZ1EA–VW
(147598-001)
18.2GB, 7200RPM disk in 3.5” SBB 3B05
DS–RZ1FB–VW
(147599-001)
36.4GB, 7200RPM disk in 3.5” SBB 3B05
On-line Documentation
Your RAID Array 3000 reference manuals are part of the RAID Array 3000 version 1.3
for Windows NT CD-ROM. They can be viewed and printed using Adobe Acrobat
Reader when installed on an X-86-based Windows platform. A copy of the reader is
included in the CD-ROM for your convenience.

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RAID Array 3000 Operating Constraints
Controller
Always operate Your RAID Array 3000 with the UPS-to-Pedestal Serial Cable
connected.
The UPS serial cable must be connected at all times. This cable is used to communicate a
power failure to the controller. When the controller senses a power failure, it
automatically saves your data to disk. The purpose of the UPS is to keep your system
running until the controller accomplishes its task of saving cache data to disk.
Wait until the Disk Drive Fault Indicator Clears before using the Disk.
Disk drive fault LED clearing takes approximately two minutes. Do not attempt to use a
disk drive until its fault indicator turns off.

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EMU Warning Conditions
Tables 5 and 6 list the warning conditions presented by SWCC environmental properties
page and the RAID Array 3000 controller shelf fault LED, respectively.
Table 5 SWCC/Caution Icon Warning Conditions
Pedestal UPS Temperature Fan Power Supply
Pedestal
SWCC/Caution
Icon
ON ON ON ON
Pedestal
Expansion
SWCC/Caution
Icon
ON ON ON ON
Controller Shelf
SWCC/Caution
Icon
ON ON No Caution Icon ON
Expander Shelf
SWCC/Caution
Icon
N/A No Caution
Icon
ON (Expansion
cabinet is abnormal)
ON (Expansion
cabinet is abnormal)

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Table 6 Fault LED Warning Conditions
Pedestal UPS Temperature Fan Power Supply
Pedestal Fault LED ON ON ON ON
Pedestal Expansion
Fault LED ON ON ON ON
Controller Shelf
Controller Shelf LED ON ON No Fault Indication ON
Expander Shelf
Controller Shelf LED N/A ON No Fault Indication ON

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Changing the RAID Array Configuration
Note
To safe guard critical data backup your system using
normal backup procedures before altering device
partitions. Do not alter partitions that contain
important data.
When making changes to an existing RAID Array configuration, any existing disk
partitions to be changed (or removed) must first be deleted using the Windows NT
Administrator. After they have been deleted, you may use the StorageWorks RAID Array
3000 Storage Subsystem Command Console Client to create new virtual disks. (Refer to
the Command Console User’s Guide and on-line help to make changes).

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Removing Disk Partitions
1. From the Disk Administrator, click the partition you wish to delete.
2. Access the Partition menu and choose Delete.
3. Continue selecting and deleting the partitions until you have deleted all the partitions
you wish. When finished, click Commit Changes Now. You may now reconfigure
the StorageWorks RAID Array 3000 Storage Subsystem Array using Command
Console Client.
4. Reboot your system so Windows NT will recognize the changes.
Shutdown Procedure
You must issue shutdown from SWCC. Do not turn off the system power before
shutdown is issued. (When shutdown is issued from SWCC, the controller first flushes
the cache to the disk drive, then stops blinking).
■If a controller requires a rebind, the SCSI bus must be quiesced before performing
this operation. All I/O must be stopped before replacing the failed controller.
■Reconnecting the SWCC client may be necessary if any of the following conditions
occur:
1. Controller failover.
2. Lost connection to the subsystem.
3. SWCC does not reflect the correct state of the controllers after a FAILBACK
(rebind).
4. Deletion of virtual disks and/or RAIDsets.

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StorageWorks Command Console SWCC
This version of SWCC software is for use with the StorageWorks HSZ22 controllers
only. This product CANNOT be used for configuring any other StorageWorks
controllers. The following is a list of known issues and limitations of the SWCC Client
software:
■Initial Configuration – The SWCC Client requires one serial connection for each
controller in the RA3000 subsystem for initial configuration. The initial
configuration of a dual controller system requires a PC with two serial ports. You
must connect each controller to a different communications port on the PC on which
the SWCC Client software is running. Check the Getting Started RAID Array 3000
for Microsoft Windows Installation Guide, AA-RACZD-TE) for details. If the PC is
equipped with a single serial port, refer to the RAID Array 3000 Subsystem Second
Controller Option Guide (EK-SM3KC-IG.E01).
■Firmware Download – If you must upgrade the controller firmware, you must
connect via the SCSI bus or network. If the boot device is located on the RA3000,
refer to the Read Me File on the CD-ROM, which explains how to download
firmware using a serial connection.