COMPRO RS-2212 User manual

Network Video Recorder
RS-2212
RS-2208
Model No.
V4-120828

Copyright
© 2012 Compro Technology, Inc. All rights reserved.
Trademark
Compro Technology is the registered trademarks of Compro Technology Inc. All other
company and product names mentioned in this document are registered trademarks of the respective
companies.
Restriction
No part of this document may be copied or reproduced in any form or by any means without the prior
written consent of Compro Technology, Inc.
Disclaimer
Compro Technology makes no warranties with respect to this documentation and disclaims any implied
warranties of merchantability, quality, or fitness for any particular purpose. The information in this
document is subject to change without notice. COMPRO reserves the right to make revisions to this
publication without obligation to notify any person or entity of any such changes.
Revision History
2012/08/28 Updated for rmware version 4.0
2012/05/04 Updated for rmware version 3.0
2011/10/28 Updated to 2.0 version
2011/05/16 Original version
Compro Technology, Inc.
www.comprosecurity.com
Tel. [phone], Fax [phone]
3F, No.12, Alley 6, Lane 45, Pao Shin Road,
Hsintien District, New Taipei City 231, Taiwan
Support e-mail: suppor[email protected]

Contents
<頁頁頁頁頁頁>
03
Contents
Contents
Chapter 1: Important Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Regulatory Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
FCC Interference Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Operation Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Conventions in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Chapter 2: Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
RS-2212 Feature List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
RS-2208 Feature List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
LED Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
System Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Chapter 3: Hardware Installation & Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Installing New Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Connecting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Connecting the Ethernet and Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Network Conguration Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Scenario A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Scenario B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Chapter 4: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Initial Software Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Log in to NVR on PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Adding Camera Connections for Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Adding Cameras with iStart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Start Video Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Chapter 5: Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
Monitor Live Video from Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Icons on Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Top Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Using the Right-Click Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Chapter 6: Playback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Search and Play Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Single File Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Multi-Channel Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Chapter 7: Conguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1
Main Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Surveillance Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Camera Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Recording Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Events and Notications Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
System Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
System Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-14
System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-14
Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-15

<頁頁頁頁頁頁>
Contents04
Compro RS-2212/2208 User's Manual
DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-17
Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-17
Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-17
Storage Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Volume Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Hard Disk S.M.A.R.T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-19
File Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-20
Windows Network Neighborhood. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
FTP Server (FTP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-20
User Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-22
User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-22
Logs & Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-24
System Event Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24
Surveillance Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-25
Historical Users List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
One Touch Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
Retrieve Backup Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27
Multiple Server Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
Multiple Server Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
Chapter 8: Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Reset to the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Password Recovery Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Trouble with Remote Viewing on Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Symptoms, Causes and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4
Contacting Compro Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Chapter 9: Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
RS-2212 / RS-2208 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1
Chapter 10: Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Examples of Port Forwarding Setup on Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-1
List of Figures and Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4

Chapter 1: Important Notices
1-1Regulatory Notice
<頁頁頁頁頁頁>
Chapter 1: Important Notices
Regulatory Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interfer-
ence in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in ac-
cordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment o and on,
the user is encouraged to try to correct the interference by one of the following measures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connecttheequipmentintoanoutletonacircuitdierentfromthattowhichthereceiverisconnected.
• Consultthedealeroranexperiencedradio / TVtechnicianforhelp.
To assure continued compliance, any changes or modications not expressly approved by the party respon-
sible for compliance could void the user's authority to operate this equipment.
Operation Safety
Before starting using the network video recorder, please read and follow the steps below to protect it.
• Pleaseonlyusethepoweradapterthatissuppliedwiththeproduct.
• Pleaseavoidwalkingonthepowercordorplacingheavyobjectsonit.
• Pleasedonotblockorcovertheventilationopeningswhiletheunitisinoperation
• Placetheproductonanevensurfaceatalltimestoavoiddamagecausedbyfallingo.
• Donotplacethisunitaroundproductsthatproduceheat,suchastelevisionormicrowaveoven;keepthe
product away from direct sunshine.
• Unplugthepowercordbeforecleaningtheproduct.
• Donotshake,moveordisturbtheproductcamerawhenitisinoperation,assuchactionsmayresultinthe
malfunction of the device.
• Powerotheunitassoonasitisfoundsmokingorsmeltunusual.
• Pleasedonotdisassembleorremodeltheproduct;itmaycausedamageorre.

Compro RS-2212/ 2208 User's Manual
1-2
<頁頁頁頁頁頁>
About this Manual
About this Manual
This manual is only intended for the users of Compro RS-2212 and RS-2208 Embedded Linux network video
recorder, and is applicable to rmware release 4.0. Compro RS-2212 and RS-2208 upgraded with the latest
rmware are compatible with ONVIF version 1.0. For more information about ONVIF, visit www.onvif.org.
Conventions in this Manual
While you are using this manual, pay attention to some symbols and notations that are used to draw atten-
tion to special situations such as:
Caution!
Information provided here is critical to prevent damage to the product or
injury to the user.
!
Important:
Here it provides instructions that a user must follow in order to complete
a task.
Note:
Additional information or tips to help the user operate the product.

Chapter 2: Product Overview
2-1Package Contents
<頁頁頁頁頁頁>
Chapter 2: Product Overview
Package Contents
Please check the package contents on your hand. If anything is missing, please don't hesitate to contact your
local distributor.
Network Video Recorder
Figure 2-1. Package contents for RS-2208/ RS-2212
Network video recorder (hard drives not included)
RJ-45 LAN cable
Power adapter (12V)
Power cable
Installation CD
Quick installation guide

Compro RS-2212/ 2208 User's Manual
2-2
Hardware Overview
RS-2212 Feature List
RS-2212 Feature List
• EmbeddedLinuxoperatingsystemforsuperiorreliability
• Recordvideofromupto12megapixelIPcamerassimultaneously
• Supportsdual3.5”SATAIIHDDandRAID0/1
• SupportforONVIFandgenericRTSPstreaming
• Remoterecording,playbackandsearchofvideorecordings
• Supportsquad-channelsynchronousplaybackmode(requiresrmwareversion4.0orhigher)
• One-touchbackuptoUSBstoragedevice
• FullPTZcontrol
• WebbasedCMSfunctionformultipleservermonitoring,eventsearchandplayback(requiresrmwarever-
sion 3.0 or higher)
• IntelligentiWizardforeasyandeortlesssetup
RS-2208 Feature List
• EmbeddedLinuxoperatingsystemforsuperiorreliability
• Recordvideofromupto8megapixelIPcamerassimultaneously
• Supportsdual3.5”SATAIIHDDandRAID0/1
• SupportforONVIFandgenericRTSPstreaming
• Remoterecording,playbackandsearchofvideorecordings
• Supportsquad-channelsynchronousplaybackmode(requiresrmwareversion4.0orhigher)
• One-touchbackuptoUSBstoragedevice
• FullPTZcontrol
• WebbasedCMSfunctionformultipleservermonitoring,eventsearchandplayback(requiresrmwarever-
sion 3.0 or higher)
• IntelligentiWizardforeasyandeortlesssetup

Chapter 2: Product Overview
2-3Hardware Overview
RS-2212 Feature List
Hardware Overview
LAN 2
USB
USB I
LAN 1
Link / ERR Link / ERRActAct
LAN 2
USB
USB I
LAN 1
Link / ERR Link / ERRActAct
Figure 2-2. Hardware overview of RS-2208 / RS-2212
Drive status indicators – From left to right: Act (ashes when hard drive is being accessed), Link (indicates
hard drive is in operation), and ERR (indicates an error).
Power button – Push the button to power on the device. To power o, press and hold the button for
roughly 3 seconds before releasing it.
Power/ LAN/ USB status indicator – See 'LED Status Indicators' section for status indicator behaviors.
Front lid – Open the front lid to access the disk trays. To remove the disk tray, push the round release but-
ton and gently pull out the disk tray.
USB port 1 – USB port allows the NVR to connect with external storage devices.
Power adapter port – Connect to your power adapter. Use only the power adapter that is supplied with
the device.
One-touch backup button – Press the button to start backing up data onto the USB storage device con-
nected to the front USB port. Button will be temporarily disabled when data transfer is in progress.
Gigabit LAN ports – Use a RJ-45 cable to connect the LAN port 2 to your network router/ hub. LAN port 1
is only to be used when LAN port 2 physically fails and only supports DHCP mode.
Reset button – Press the "Reset" pinhole button or hold it down until the NVR resets itself. This will only
clear user congurable settings.
USB port 2 – Not used.

Compro RS-2212/ 2208 User's Manual
2-4
System Beep Codes
LED Status Indicator
!
Important:
Please use LAN port 2 as the default port to connect the NVR to the net-
work. LAN port 1 is only to be used when LAN port 2 physically fails and
only supports DHCP mode. When LAN port 2 fails, the NVR will automati-
cally switch to using LAN port 1(DHCP mode). Should you connect both
LAN port 1 and LAN port 2, the NVR will still use LAN port 2 and the sta-
tus indicator for LAN port 1 will go o while LAN port 2 remains normal
operation. In addition, you must connect to LAN port 2 in order to adjust
network settings using the NVR's browser interface.
LED Status Indicator
Listed below is the behavior for the LED indicators seen at the front panel.
LED Indication
Power (Green) • Green – NVR is powered on.
• Blink for 5 times – Admin password has been reset back to default.
LAN 1 (Not used) • Green – Successfully obtained IP address via DHCP mode.
• Red – Unable to obtain IP address.
LAN 2 (Green / Red) • Green – Successfully obtained IP address via static IP, PPPoE, or
DHCP mode.
• Flashing green – Setting up network.
• Red–NVRisunabletoobtainIPaddress;whenusingstaticIPorPP-
PoE, it indicates a failure in network connection test.
USB (Green / Red) • Green–SuccessfullymountedaUSBstoragedevice;thisindicator
startsblinkingwhenNVRisbackingupdata;whendatabackup
completes, the indicator goes o.
• Red – Failed to mount a USB storage device.
HDD A / B (Green / Red /
Blue)
Link / ERR:
• Green – HDD is installed and mounted successfully.
• Red – HDD is installed but unsuccessfully mounted (possibly caused
by an unformatted disk or unsupported disk format).
Act:
• Blue – This indicator flashes in blue when the HDD is being ac-
cessed.
Table 2-1. LED status