Compu Pool Products CircuPool RJ-G Series Reference guide

CircuPool Help Guides: RJ-G Series
1
Problem
Possible Cause
Corrective Action
Power LED and Display Screen
not turning on.
Power not connected to unit.
Check that the Power Module is connected to a
208240 VAC service, or a 110-120 VAC service.
Check that the Power Module internal wiring
matches the voltage
Circuit Breaker Tripped.
Verify input voltage with a voltmeter. If there is
input power, the circuit breaker may have
tripped. The Infinity Series is protected by a 3
amp circuit breaker located at the base of the
Power Module. To reset the circuit breaker press
the small yellow pin back in. Main power to the
unit must be turned off prior to resetting the
circuit breaker. Should the circuit breaker
continue to trip after this exercise then you
should consult Compu Pool for assistance.
Loose ribbon cable between
Power Circuit Board and Display
Circuit Board.
Check that the ribbon cable between the Power
Circuit Board (back) and the Display Circuit Board
(front) is securely connected.
Low or no chlorine residual.
Insufficient chlorine output %.
Increase chlorine production by pressing the "+"
button.
Insufficient running times.
Increase the operating hours of the pool
filtration pump and chlorine generator.
Low stabilizer (cyanuric acid)
level in pool water
Add stabilizer to maintain a level of 30 –60 ppm.
Ph too high.
Adjust Ph level to 7.2 –7.8.
Temporary loss of chlorine due
to heavy bather load, rain,
organic matter.
Set the unit to Super Chlor and let run for a 24
hour period. Re-check and if still low take pool
water sample to pool professional.
Salt Content below 2500ppm
Add additional salt to pool to bring salinity
within 3000 - 4000ppm (3500 ideal)
Calcified or clogged cell.
Remove cell from plumbing line and clean
High nitrates or phosphates in
pool water.
Contact pool professional
Metals present in pool water.
Contact pool professional
Water Fault LED on.
Insufficient or no water flow
through cell.
Check that the pump is operating correctly and
turns on and off with the chlorine generator with
the timer.
Ensure that pump strainer baskets are not
clogged.
Check that all valves are opened correctly. Check
for any blockages.
Clean or backwash filter if dirty.
Pump speed too low (for multi
speed pumps).
Increase the pump speed to ensure consistent
and sufficient water flow through the Cell.
No salt in pool water.
Add salt to pool water to reach required level of
30004000ppm (3500 ideal)
Cell Cable not connected to
Check that the Cell Cable connector is correctly

CircuPool Help Guides: RJ-G Series
2
Water Fault LED on (continued)
Power Module.
fitted to the Power Module receptacle and the
locking collar is tightened firmly.
Damaged Cell Cable.
Check that the Cell Cable has not been damaged.
Very cold pool water.
If the pool water is below 45° Fahrenheit,
chlorine production will cease and the Water
Fault LED will turn on. The pool should be
winterized
Low Salt LED on.
Not enough salt added upon
start up of pool.
Add salt to pool water to reach required level of
30004000ppm (3500 ideal)
Salinity level decreased over
time due to splashing,
backwashing, rainfall etc.
Add salt to pool water to reach required level of
30004000ppm (3500 ideal)
Excessive calcium build up on
Cell Plates
Clean Cell
Cold pool water.
Pool water is below 60°F. No action is required,
chlorine production is working correctly.
Dying Cell.
The Electrolytic Cell has come to the end of the
"cell life" and is no longer producing chlorine at
sufficient levels. Replace the Cell.
High Salt LED on.
Too much salt has been added to
the pool.
The salt content is more than sufficient. The
Infinity Series has a built-in regulating system
that enables it to continue to produce chlorine
with the increased salt content. No action is
required, however very high salinity may be
unpleasant to swim in and may damage other
equipment. Backwash or partially drain pool and
add fresh water to reduce the salinity level.
Low Salt LED or High Salt LED on
upon startup when known salt
level is correct.
Incorrect Cell selected in User
Menu
Access the User Menu and select the correct cell
"NO CELL" reading on display
screen.
The Cell Cable is not correctly
connected to the Power Module
The Cell Cable is not correctly connected to the
Power Module
Output bars on display screen
lower than output % setting.
Last two output bars fluctuating.
It is normal for the last two bars to fluctuate in
illumination. Chlorine production is working
correctly
Pool water salinity is too low.
Add salt to pool water to reach required level of
30004000ppm (3500 ideal)
Excessive calcium build up on
Cell Plates.
Clean Cell.
Dying Cell.
The Electrolytic Cell has come to the end of the
"cell life" and is no longer producing chlorine at
sufficient levels. Replace the Cell.
Frequent calcification of the Cell.
Imbalanced water.
The water may contain high pH, total alkalinity
and calcium hardness.
Model RJ-G Saltwater Chlorinators are manufactured and warranted by Compu Pool Products: if further assistance is
required, please visit http://compupoolhelp.com/contact-us.html or http://compupool.com.au/contactus.html