Comtrol DeviceMaster PRO Operator's manual

Installation and Configuration Guide

Trademark Notices
Comtrol, NS-Link, and DeviceMaster are trademarks of Comtrol Corporation.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
HyperTerminal is a registered trademark of Hilgraeve, Inc.
Portions of SocketServer are copyrighted by GoAhead Software, Inc. Copyright © 2001. GoAhead Software, Inc. All
Rights Reserved.
Other product names mentioned herein may be trademarks and/or registered trademarks of their respective owners.
Second Edition, August 14, 2009
Copyright © 2001 - 2009. Comtrol Corporation.
All Rights Reserved.
Comtrol Corporation makes no representations or warranties with regard to the contents of this document or to the
suitability of the Comtrol product for any particular purpose. Specifications subject to change without notice. Some
software or features may not be available at the time of publication. Contact your reseller for current product
information.
Document Number: 2000506 Rev. B
Replaces: 2000334, 2000337, and 2000340

DeviceMaster Installation and Configuration Guide: 2000506 Rev. B Table of Contents - iii
Table of Contents
Introduction ........................................................................................................................................................ 7
Installation and Configuration Overview .............................................................................................................................. 7
NS-Link COM Port Driver Installation....................................................................................................................................................7
Step 1: Hardware Installation.............................................................................................................................................................7
Step 2: Install PortVision Plus............................................................................................................................................................7
Step 3: Program the DeviceMaster IP Address............................................................................................................................7
Step 4: Install NS-Link Device Driver for Windows ..................................................................................................................7
Step 5: Configure NS-Link Port Properties Page........................................................................................................................8
Step 6: Configure Socket Ports...........................................................................................................................................................8
Step 7: Serial Device Connection ......................................................................................................................................................8
Secure COM Port Redirector Installation Overview ........................................................................................................................8
Step 1: Hardware Installation.............................................................................................................................................................8
Step 2: Install PortVision Plus............................................................................................................................................................8
Step 3: Program the DeviceMaster IP Address............................................................................................................................8
Step 4: Update SocketServer...............................................................................................................................................................8
Step 5: Configure SocketServer.........................................................................................................................................................8
Step 6: Install the Port Redirector....................................................................................................................................................8
Step 7: Add and Configure the COM Port ......................................................................................................................................8
Step 8: Serial Device Connection ......................................................................................................................................................8
NS-Link tty Port Installation Overview .................................................................................................................................................9
Step 1: Hardware Installation.............................................................................................................................................................9
Step 2: Install PortVision Plus............................................................................................................................................................9
Step 3: Program the DeviceMaster IP Address............................................................................................................................9
Step 4: Install the NS-Link Device Driver for Linux..................................................................................................................9
Step 5: Configure Socket Ports...........................................................................................................................................................9
Step 6: Serial Device Connection ......................................................................................................................................................9
TCP/IP Socket Port Installation Overview...........................................................................................................................................9
Step 1: Hardware Installation.............................................................................................................................................................9
Step 2: Install PortVision Plus............................................................................................................................................................9
Step 3: Program the DeviceMaster IP Address............................................................................................................................9
Step 4: Update SocketServer............................................................................................................................................................ 10
Step 5: Configure the Socket Ports................................................................................................................................................ 10
Step 6: Serial Device Connection ................................................................................................................................................... 10
Locating Software and Documentation................................................................................................................................10
Developer’s Kit .............................................................................................................................................................................11
Hardware Installation ...................................................................................................................................13
Installation Overview.................................................................................................................................................................13
1-Port - Enclosed Models...........................................................................................................................................................14
1-Port - Embedded Model .........................................................................................................................................................16
Building the Serial Ribbon Cable........................................................................................................................................................... 16
Mounting the Embedded .......................................................................................................................................................................... 17
Attaching the Network and Serial Cables .......................................................................................................................................... 18
Connecting the Power and Verifying Installation .......................................................................................................................... 18
2-Port (Serial Terminal) 1E/2E Models ...............................................................................................................................20
2-Port (DB9) 1E/2E Models......................................................................................................................................................22
4-Port and 8-Port Models..........................................................................................................................................................24
16-Port (DeviceMaster RTS - External Power Supply)....................................................................................................26
16-Port (DeviceMaster PRO) ...................................................................................................................................................28
16/32-Port Rack Mount Models (Internal Power Supply).............................................................................................30

iv - Table of Contents DeviceMaster Installation and Configuration Guide: 2000506 Rev. B
Table of Contents
Initial Configuration.......................................................................................................................................33
PortVision Plus Requirements................................................................................................................................................33
Installing PortVision Plus .........................................................................................................................................................33
Configuring the Network Settings ..........................................................................................................................................34
Checking the SocketServer Version.......................................................................................................................................36
Uploading SocketServer ............................................................................................................................................................37
Device Driver Installation ............................................................................................................................39
Linux Installation.........................................................................................................................................................................39
Windows Installation .................................................................................................................................................................39
Windows Vista: NS-Link Installation................................................................................................................................................... 40
Windows XP and Windows Server 2003: NS-Link Installation ............................................................................................... 41
Windows 2000: NS-Link Installation .................................................................................................................................................. 42
Configuring the NS-Link Driver for Windows ....................................................................................................................43
Configuring COM Port Properties for Windows ................................................................................................................44
Secure COM Port Set Up.................................................................................................................................45
Secure COM Port Redirector Overview ................................................................................................................................45
Configuring Serial Ports and Enabling Security ................................................................................................................45
Installing the Secure COM Port Redirector .........................................................................................................................47
Configuring Secure Redirector COM Ports ..........................................................................................................................48
Adding a Secure Port .................................................................................................................................................................................. 48
Configuring the Secure COM Port ......................................................................................................................................................... 48
Socket Port Configuration ............................................................................................................................49
SocketServer Overview..............................................................................................................................................................49
SocketServer Architecture........................................................................................................................................................50
Accessing Socket Configuration..............................................................................................................................................51
Web Browser ................................................................................................................................................................................................. 51
PortVision Plus.............................................................................................................................................................................................. 51
Web Manager Button ......................................................................................................................................................................... 51
Configure Device Page....................................................................................................................................................................... 51
SocketServer Versions ...............................................................................................................................................................52
Connecting Serial Devices ............................................................................................................................53
Connecting Devices .....................................................................................................................................................................53
DeviceMaster 1/4/8/16/32-Port Models............................................................................................................................53
DeviceMaster 2-Port with Serial Terminals .......................................................................................................................56
Serial Terminal (4) Signals (1E) ............................................................................................................................................................ 56
Serial Terminal (8) Signals (2E) ............................................................................................................................................................ 57
DeviceMaster 2-Port (1E/2E) DB9 Connectors..................................................................................................................58
DB9 Serial Cables and Loopback Plugs.................................................................................................................................59
DB9 Loopback Plugs ................................................................................................................................................................................... 59
DB9 Null-Modem Cables (RS-232) ....................................................................................................................................................... 60
DB9 Null-Modem Cables (RS-422) ....................................................................................................................................................... 60
DB9 Straight-Through Cables (RS-232/485)................................................................................................................................... 60
RJ45 Serial Cables and Loopback Plugs................................................................................................................................61
RJ45 Null-Modem Cables (RS-232) ...................................................................................................................................................... 61
RJ45 Null-Modem Cables (RS-422) ...................................................................................................................................................... 62
Straight-Through Cables (RS-232/485) ............................................................................................................................................ 62
RJ45 Loopback Plugs .................................................................................................................................................................................. 62
RS-485 Test Cable........................................................................................................................................................................................ 62

DeviceMaster Installation and Configuration Guide: 2000506 Rev. B Table of Contents - v
Table of Contents
DeviceMaster 1E (Serial Terminals) Cables and Loopbacks.........................................................................................63
Serial Terminal (4) Null-Modem Cables (RS-232)......................................................................................................................... 63
Serial Terminal (4) Null-Modem Cables (RS-422)......................................................................................................................... 63
Serial Terminal (4) Straight-Through Cables (RS-232/485).................................................................................................... 64
1E Loopback Signals ................................................................................................................................................................................... 64
DeviceMaster 2E (Serial Terminals) Cables and Loopbacks.........................................................................................65
Serial Terminal (8) Null-Modem Cables (RS-232)......................................................................................................................... 65
Serial Terminal (8) Null-Modem Cables (RS-422)......................................................................................................................... 65
Serial Terminal (8) Straight-Through Cables (RS-232/485).................................................................................................... 66
2E Loopback Signals ................................................................................................................................................................................... 66
Managing the DeviceMaster.........................................................................................................................67
Rebooting the DeviceMaster....................................................................................................................................................67
Uploading SocketServer to Multiple DeviceMasters........................................................................................................68
Configuring Multiple DeviceMasters Network Addresses .............................................................................................68
Using Configuration Files ..........................................................................................................................................................69
Managing Bootloader .................................................................................................................................................................70
Checking the Bootloader Version.......................................................................................................................................................... 70
Uploading Bootloader ................................................................................................................................................................................ 70
Adding a DeviceMaster to an Existing Installation...........................................................................................................72
Replacing a DeviceMaster.........................................................................................................................................................72
Device Programmed with IP Address ................................................................................................................................................. 72
Device Programmed with MAC Address............................................................................................................................................ 72
Restoring Factory Defaults (2-Port, Only)...........................................................................................................................73
Restoring Serial Port Settings..................................................................................................................................................73
NS-Link COM Port ........................................................................................................................................................................................ 73
Socket Port...................................................................................................................................................................................................... 73
RedBoot Procedures.......................................................................................................................................75
Overview.........................................................................................................................................................................................75
Establishing a Serial Connection ........................................................................................................................................................... 75
Establishing a Telnet Connection.......................................................................................................................................................... 76
Determining the Network Settings ........................................................................................................................................77
Configuring the Network Settings..........................................................................................................................................77
Determining the Bootloader Version....................................................................................................................................78
Resetting the DeviceMaster......................................................................................................................................................78
Uploading Firmware...................................................................................................................................................................79
Serial Method................................................................................................................................................................................................. 79
Telnet Method ............................................................................................................................................................................................... 80
Configuring Passwords ..............................................................................................................................................................82
Redboot Command Overview..................................................................................................................................................83
Hardware Specifications...............................................................................................................................85
Locating DeviceMaster Specifications ..................................................................................................................................85
Serial Communications..............................................................................................................................................................85
External Power Supply Specifications ..................................................................................................................................87
1-Port 5VDC Power Supply......................................................................................................................................................................87
1-Port 5-30VDC Power Supply............................................................................................................................................................... 87
2-Port (Serial Terminals) Power Supply ........................................................................................................................................... 88
2-Port (DB9) Power Supply.....................................................................................................................................................................88
4-Port Power Supply .................................................................................................................................................................................. 88
8-Port Power Supply .................................................................................................................................................................................. 88
16-Port Power Supplies ............................................................................................................................................................................ 89

vi - Table of Contents DeviceMaster Installation and Configuration Guide: 2000506 Rev. B
Table of Contents
DeviceMaster Product Pictures ..............................................................................................................................................90
1-Port (DB9) 5VDC ...................................................................................................................................................................................... 90
1-Port (DB9) 5-30VDC ............................................................................................................................................................................... 91
1-Port Embedded......................................................................................................................................................................................... 92
2-Port (Single Ethernet Port) with Serial Terminals.................................................................................................................... 92
2-Port (Dual Ethernet Ports) with Serial Terminals..................................................................................................................... 92
2-Port (Single Ethernet Port) DB9........................................................................................................................................................ 93
2-Port (Dual Ethernet Ports) DB9 ........................................................................................................................................................ 93
4-Port (DB9)................................................................................................................................................................................................... 94
8-Port (DB9)................................................................................................................................................................................................... 94
16-Port (RJ45) External Power Supply .............................................................................................................................................. 94
16-Port (RJ45) Internal Power Supply ............................................................................................................................................... 94
DeviceMaster PRO 16-Port (RJ45) ....................................................................................................................................................... 94
DeviceMaster Serial Hub 16-Port (DB9)............................................................................................................................................ 94
DeviceMaster RTS 32-Port (RJ45) ........................................................................................................................................................ 95
Notices .............................................................................................................................................................................................96
Radio Frequency Interference (RFI) (FCC 15.105) ....................................................................................................................... 96
Labeling Requirements (FCC 15.19).................................................................................................................................................... 96
Modifications (FCC 15.21)........................................................................................................................................................................ 96
Serial Cables (FCC 15.27) ......................................................................................................................................................................... 96
Underwriters Laboratory ......................................................................................................................................................................... 96
Important Safety Information ................................................................................................................................................................ 96
Troubleshooting and Technical Support.................................................................................................97
Troubleshooting Checklist ......................................................................................................................................................97
General Troubleshooting..........................................................................................................................................................99
Daisy-Chaining DeviceMaster 2E/4/8/16-Port Units................................................................................................... 101
Technical Support..................................................................................................................................................................... 102
Index................................................................................................................................................................. 103

DeviceMaster Installation and Configuration Guide: 2000506 Rev. B Introduction - 7
Introduction
This section provides an installation and configuration overview for the DeviceMaster
platform:
•DeviceMaster PRO
•DeviceMaster RTS
• DeviceMaster Serial Hub
In addition, it provides links to download the latest files for the DeviceMaster installation.
Optionally, you can use the Software and Documentation CD to install the DeviceMaster.
Installation and Configuration Overview
There are four basic installations depending on your requirements. You can use the
appropriate overview to install and configure the DeviceMaster for your environment.
• NS-Link COM port device driver
• Secure COM port redirector
• NS-Link tty port device driver
•TCP/IP socket port
NS-Link COM Port
Driver Installation
Use the following steps, which are discussed in detail in the subsequent sections, to install
and configure the DeviceMaster to run the NS-Link device driver for Windows operating
systems.
•Step 1: Hardware Installation
•Step 2: Install PortVision Plus
•Step 3: Program the DeviceMaster IP Address
•Step 4: Install NS-Link Device Driver for Windows on Page 7
•Step 5: Configure NS-Link Port Properties Page on Page 8
•Step 6: Configure Socket Ports on Page 8
•Step 7: Serial Device Connection on Page 8
Step 1: Hardware
Installation
Power up the DeviceMaster. Technical Support suggests installing one DeviceMaster at a
time to avoid configuration problems. Refer to Hardware Installation on Page 13 for
detailed installation procedures for your DeviceMaster model.
Step 2: Install
PortVision Plus
Comtrol recommends connecting the DeviceMaster to a PC or laptop running Windows®
2000/XP/2003/Vista so that you can install PortVision Plus for easy IP address
configuration. See PortVision Plus Requirements on Page 33 and use then refer to
Installing PortVision Plus on Page 33 to install PortVision Plus.
Step 3: Program the
DeviceMaster IP
Address
See Configuring the Network Settings on Page 34 for detailed configuration procedures.
Step 4: Install NS-Link
Device Driver for
Windows
See Windows Installation on Page 39 for an installation overview of the NS-Link driver for
each Windows operating system.

8 - Introduction DeviceMaster Installation and Configuration Guide: 2000506 Rev. B
Step 5: Configure NS-Link Port Properties Page
Step 5: Configure NS-
Link Port Properties
Page
Configuring the NS-Link Driver for Windows on Page 43 provides and overview of COM
port configuration and Configuring COM Port Properties for Windows on Page 44
provides DeviceMaster device configuration information.
Step 6: Configure
Socket Ports
Optionally, you may need to configure one or more ports for socket mode. See Socket Port
Configuration on Page 49 for information about configuring socket ports using the Server
Configuration web page.
Step 7: Serial Device
Connection
Connect the serial devices to the DeviceMaster. Refer to Connecting Serial Devices on Page
53 for cabling and connector information.
Secure COM Port
Redirector Installation
Overview
Use the following steps, which are discussed in detail in the subsequent sections, to install
and configure the secure COM port redirector for the DeviceMaster.
•Step 1: Hardware Installation
•Step 2: Install PortVision Plus
•Step 3: Program the DeviceMaster IP Address
•Step 4: Update SocketServer
•Step 5: Configure SocketServer
•Step 6: Install the Port Redirector
•Step 7: Add and Configure the COM Port
•Step 8: Serial Device Connection
Step 1: Hardware
Installation
Power up the DeviceMaster. Technical Support suggests installing one DeviceMaster at a
time to avoid configuration problems. Refer to Hardware Installation on Page 13 for
detailed installation procedures for your DeviceMaster model.
Step 2: Install
PortVision Plus
Comtrol recommends connecting the DeviceMaster to a PC or laptop running Windows®
2000/XP/2003/Vista so that you can install PortVision Plus for easy IP address
configuration. See PortVision Plus Requirements on Page 33 and use then refer to
Installing PortVision Plus on Page 33 to install PortVision Plus.
Step 3: Program the
DeviceMaster IP
Address
See Configuring the Network Settings on Page 34 for procedures on IP address
configuration procedures.
Step 4: Update
SocketServer
If necessary, update SocketServer. You can use Checking the SocketServer Version on Page
36 and then refer to Locating Software and Documentation on Page 10 to locate the latest
version on the web site. See Uploading SocketServer on Page 37 if you need to update
SocketServer.
Step 5: Configure
SocketServer
Configure the serial port characteristics and enable the security feature in the
SocketServer. Refer to Configuring Serial Ports and Enabling Security on Page 45 for
detailed set-up procedures.
Step 6: Install the Port
Redirector
Refer to Installing the Secure COM Port Redirector on Page 47 for installation procedures.
Step 7: Add and
Configure the COM Port
Refer to Configuring Secure Redirector COM Ports on Page 48 to complete the set up of the
secure COM port redirector.
Step 8: Serial Device
Connection
Connect the serial devices to the DeviceMaster. Refer to Connecting Serial Devices on Page
53 for cabling and connector information.

DeviceMaster Installation and Configuration Guide: 2000506 Rev. B Introduction - 9
NS-Link tty Port Installation Overview
NS-Link tty Port
Installation Overview
Use the following steps, which are discussed in detail in the subsequent sections, to install
and configure the DeviceMaster to run the NS-Link device driver for Linux operating
systems.
•Step 1: Hardware Installation
•Step 2: Install PortVision Plus
•Step 3: Program the DeviceMaster IP Address
•Step 4: Install the NS-Link Device Driver for Linux
•Step 5: Configure Socket Ports
•Step 6: Serial Device Connection
Step 1: Hardware
Installation
Power up the DeviceMaster. Technical Support suggests installing one DeviceMaster at a
time to avoid configuration problems. Refer to Hardware Installation on Page 13 for
detailed installation procedures for your DeviceMaster model.
Step 2: Install
PortVision Plus
Comtrol recommends connecting the DeviceMaster to a PC or laptop running Windows®
2000/XP/2003/Vista so that you can install PortVision Plus for easy IP address
configuration. See PortVision Plus Requirements on Page 33 and use then refer to
Installing PortVision Plus on Page 33 to install PortVision Plus.
Step 3: Program the
DeviceMaster IP
Address
See Configuring the Network Settings on Page 34 for procedures on IP address
configuration procedures.
Step 4: Install the NS-
Link Device Driver for
Linux
Locate and unpackage the driver assembly. Refer to the readme file packaged with the
Linux driver assembly for driver installation and configuration procedures for the tty port.
Step 5: Configure
Socket Ports
Optionally, you may need to configure one or more ports for socket mode. See Socket Port
Configuration on Page 49 for information about configuring socket ports using the Server
Configuration web page.
Step 6: Serial Device
Connection
Connect the serial devices to the DeviceMaster. Refer to Connecting Serial Devices on Page
53 for cabling and connector information.
TCP/IP Socket Port
Installation Overview
Use the following steps, which are discussed in detail in the subsequent sections, to
configure DeviceMaster socket ports.
•Step 1: Hardware Installation
•Step 2: Install PortVision Plus
•Step 3: Program the DeviceMaster IP Address
•Step 4: Update SocketServer on Page 10
•Step 5: Configure the Socket Ports on Page 10
•Step 6: Serial Device Connection on Page 10
Step 1: Hardware
Installation
Power up the DeviceMaster. Technical Support suggests installing one DeviceMaster at a
time to avoid configuration problems. Refer to Hardware Installation on Page 13 for
detailed installation procedures for your DeviceMaster model.
Step 2: Install
PortVision Plus
Comtrol recommends connecting the DeviceMaster to a PC or laptop running Windows®
2000/XP/2003/Vista so that you can install PortVision Plus for easy IP address
configuration. See PortVision Plus Requirements on Page 33 and use then refer to
Installing PortVision Plus on Page 33 to install PortVision Plus.
Step 3: Program the
DeviceMaster IP
Address
See Configuring the Network Settings on Page 34 for procedures on IP address
configuration procedures.

10 - Introduction DeviceMaster Installation and Configuration Guide: 2000506 Rev. B
Step 4: Update SocketServer
Step 4: Update
SocketServer
If necessary, update SocketServer. You can use Checking the SocketServer Version on Page
36 and then refer to Locating Software and Documentation on Page 10 to locate the latest
version on the web site. See Uploading SocketServer on Page 37 if you need to update
SocketServer.
Step 5: Configure the
Socket Ports
Configure the serial socket ports using the PortVision Plus property pages or enter the IP
address in a web browser and use the SocketServer web pages.
Step 6: Serial Device
Connection
Connect the serial devices to the DeviceMaster. Refer to Connecting Serial Devices on Page
53 for cabling and connector information.
Locating Software and Documentation
You can access the appropriate software assembly, PortVision Plus, and the DeviceMaster
documentation from the CD shipped with the DeviceMaster. Optionally, if you know what
you need for your installation, you can download the latest files using these internet links.
If you are not sure what files are required for your installation, each installation and
configuration overview also provides links to the required files in this Guide.
Software Operating Systems Web
PortVision Plus
Windows 2000 (32-bit)
Windows XP (32/64-bit)
Windows Server 2003 (32/64-bit)
Windows Vista (32-bit)
SocketServer
The firmware that comes pre-
installed on your DeviceMaster
platform, which provides an interface
to TCP/IP socket mode configuration
and services.
Bootloader
The operating system that runs on
the DeviceMaster hardware during
the power on phase, which then
loads SocketServer.
NS-Link Device Drivers and Installation Documentation
Windows 2000 (32-bit)
Windows XP (32/64-bit)
Windows Server 2003 (32/64-bit)
Windows Vista (32/64-bit)
Device driver (COM ports)
NS-Link User Guide for
Windows
Linux (32/64-bit) Device driver (tty ports)
Secure COM Port Redirector
Windows 2000 (32-bit)
Windows XP (32/64-bit)
Windows Server 2003 (32/64-bit)
Windows Vista (32/64-bit)
Secure COM port redirector

DeviceMaster Installation and Configuration Guide: 2000506 Rev. B Introduction - 11
Developer’s Kit
Developer’s Kit
In addition to the standard capabilities of the DeviceMaster they are also a fully-
programmable, embedded computing, platform.
If you are interested in writing your own applications for the DeviceMaster or would like
information on how to obtain the Comtrol DeviceMaster Developer's Kit, see http://
www.comtrol.com/products/family/dmrtsdk or please contact your Comtrol sales
representative.
Note: The DeviceMaster PRO is shipped with the Developer’s Kit. The DeviceMaster RTS
supports the Developer’s Kit. The DeviceMaster Serial Hub is not supported in the
Developer’s Kit.
Installation Document (this guide)
DeviceMaster Installation and Configuration Guide
Port Testing and Monitoring Applications
Windows 2000 (32-bit)
Windows XP (32/64-bit)
Windows Server 2003 (32/64-bit)
Windows Vista (32-bit)
Comtrol Utilities
(Test Terminal and Port
Monitor)†
Linux (32-bit) LCOM
† Test Terminal and Port Monitor are included in PortVision Plus.

12 - Introduction DeviceMaster Installation and Configuration Guide: 2000506 Rev. B
Developer’s Kit

DeviceMaster Installation and Configuration Guide: 2000506 Rev. B Hardware Installation - 13
Hardware Installation
Installation Overview
The DeviceMaster enables communications with serial devices over an Ethernet network.
The DeviceMaster provides for remote management, configuration, and connectivity
through its 10/100BASE–T Ethernet connection.
Use the links below to locate installation procedures for the following models:
DeviceMaster PRO
DB9 serial ports with dual
Ethernet†† ports 8† 4-Port and 8-Port Models on Page 24
RJ45 serial ports with dual
Ethernet†† ports 16 16-Port (DeviceMaster PRO) on Page 28
DeviceMaster RTS
DB9 serial port with a single
Ethernet port 11-Port - Enclosed Models on Page 14
Embedded system 1 1-Port - Embedded Model on Page 16
Screw terminal serial ports 2‡ 2-Port (Serial Terminal) 1E/2E Models on Page
20
DB9 serial ports 2‡ 2-Port (DB9) 1E/2E Models on Page 22
DB9 serial ports with dual
Ethernet†† ports
4† or
8† 4-Port and 8-Port Models on Page 24
RJ45 serial ports with dual
Ethernet†† ports 16 16-Port (DeviceMaster RTS - External Power
Supply) on Page 26
RJ45 serial ports with a single
Ethernet port
16 or
32
16/32-Port Rack Mount Models (Internal Power
Supply) on Page 30
DeviceMaster Serial Hub
DB9 serial ports with dual
Ethernet†† ports 84-Port and 8-Port Models on Page 24
DB9 serial ports with a single
Ethernet port 16 16/32-Port Rack Mount Models (Internal Power
Supply) on Page 30
† The DeviceMaster RTS 4 and 8-port models may also include DB9 to RJ45 adapters.
†† One of the Ethernet ports on the DeviceMaster is a built-in downstream port for
daisy-chaining DeviceMaster systems or other network-ready devices.
‡ Either Ethernet port on the DeviceMaster RTS 2-port 2E model can be used for daisy-
chaining DeviceMaster systems or other network-ready devices.
Default Network Settings
IP address:
192.168.250.250
Subnet mask:
255.255.0.0
Gateway address:
192.168.250.1

14 - Hardware Installation DeviceMaster Installation and Configuration Guide: 2000506 Rev. B
1-Port - Enclosed Models
1-Port - Enclosed Models
Use the following procedure to install the DeviceMaster 1-Port.
1. Record the MAC address and serial number of the DeviceMaster on the customer
service label provided.
You may need the MAC address during driver configuration. The MAC address (starts
with 00 C0 4E) and serial number are located on a label on the DeviceMaster.
Note: Do not connect multiple units until you have changed the default IP address, see
Initial Configuration on Page 33.
2. Place the 1-Port on a stable surface and skip to Step 3 or optionally mount the
DeviceMaster using the mounting flanges or DIN rail adapters.
a. Pick up the DeviceMaster so that the front of the device is facing you.
b. Pick up a DIN rail clip. (The three tines should be on top and
the M4 label should face you.)
c. Slide the DIN rail clip behind the DeviceMaster and line it up
with one of the screw holes on the DeviceMaster.
d. In ser t t he M4 screw into the hole and tighten with a Phillips
screwdriver.
e. Repeat Steps b through d with the second DIN rail clip. Make
sure the screws on both DIN rail clips line up.
Note: If you need to remove the DeviceMaster from the DIN
rail, exert pressure on the backside of the tabs at the
bottom of both DIN rail clips.
f. Attach the DeviceMaster to the DIN rail.
3. Connect the DeviceMaster port labeled 10/100 ETHERNET to the same Ethernet
network segment as the host PC using a standard network cable.
If you plan on using the NS-Link device driver, make sure that you do not connect
RS-422/485 devices until the appropriate port interface type has been
configured in the driver. The NS-Link default port setting is RS-232.
4. Apply power to the DeviceMaster using the appropriate procedure for your power
supply.
Note: The supported input voltage (5VDC or 5-30VDC) is printed on the DeviceMaster.
5VDC Power Supply (Barrel Connector)
• Connect the 5VDC power supply to the DeviceMaster and to a power outlet.
•Go to Step 5 to verify that the DeviceMaster is functioning properly.
M4
DIN Rail
Clip
Side View
Press here
Front View
DeviceMaster
Caution

DeviceMaster Installation and Configuration Guide: 2000506 Rev. B Hardware Installation - 15
1-Port - Enclosed Models
5-30VDC with Screw Terminal Power Connector
Use the following procedure power on this model.
Observe proper ESD techniques when connecting and disconnecting the
DeviceMaster.
• Insert the earth ground wire into the earth ground screw terminal.
• Insert the DC positive wire into the positive
screw terminal and the DC return wire into
the return screw terminal.
If you purchased the Comtrol power supply
(separately), the wires are identified below:
- Red = 5-30VDC positive
- White = 5-30VDC return
- Black = earth ground
If you did not purchase a power supply from
Comtrol for the DeviceMaster, see 1-Port 5-
30VDC Power Supply on Page 87 for power
requirements.
• Use a small flat head screw to lock the wires
into place.
• Verify that each wire has been tightened securely.
• Plug the screw terminal power connector into the
DeviceMaster.
Note: Align the plug properly. The scalloped side of the
screw terminal power connector should be aligned
with the scalloped side of the power jack on the
unit.
• Connect the power supply to a power source.
•Go to Step 5 to verify that the DeviceMaster is functioning
properly.
5. Verify that the Status LED has completed the boot cycle and
network connection for the DeviceMaster is functioning
properly using the table below.
6. Go to Initial Configuration on Page 33 for default network settings and how to
configure the DeviceMaster for use.
1-Port Enclosed LED Descriptions
Status
The amber Status LED on the device is lit, indicating you have power and
it has completed the boot cycle.
Note: The Status LED flashes while booting and it takes approximately 15
seconds for the Bootloader to complete the cycle. When the
Bootloader completes the cycle, the LED has a solid, steady light
that blinks approximately every 10 seconds.
Link/Act If the red Link/Act LED is lit, it indicates a working Ethernet connection.
Duplex If the red Duplex LED is lit, it indicates full-duplex activity.
100 If the red 100 LED is lit, it indicates a working 100 MB Ethernet
connection (100 MB network, only). If the LED is not lit, it indicates a 10
MB Ethernet connection.
Note: For additional LED information, go to the Status LED table on Page 97.
Caution
Earth Gnd Return
Positive
5-30VDC
+
-
Wire gauge:
AWG 12-22
Screw Terminal Power Connector

16 - Hardware Installation DeviceMaster Installation and Configuration Guide: 2000506 Rev. B
1-Port - Embedded Model
1 - P o r t - E m b e dde d M o de l
Installing the DeviceMaster 1-Port Embedded system follows these basic steps:
• Building the serial ribbon cable (below).
•Mounting the Embedded on Page 17 and installing light pipes.
•Attaching the Network and Serial Cables on Page 18.
•Connecting the Power and Verifying Installation on Page 18.
Observe proper ESD techniques when handling the DeviceMaster.
Building the Serial
Ribbon Cable
Use the following information to build a DB9 serial ribbon cable to connect to the
DeviceMaster 1-Port Embedded IDC10 connector (J3).
Caution
J3 Header RS-232 RS-422 RS-485
1 CD Not used Not used
2 DSR Not used Not used
3RxDRxD-Not used
4RTSTxD+TRX+
5TxDTxD-TRX-
6CTSRxD+Not used
7 DTR Not used Not used
8 RI Not used Not used
9 GND Not used Not used
10 Not connected
Pin 1 Pin 6
12
9 10
Ribbon Cable
10-Pin
Socket
Pin 5 Pin 9
DB9
Male
J3

DeviceMaster Installation and Configuration Guide: 2000506 Rev. B Hardware Installation - 17
Mounting the Embedded
Mounting the
E m b e dde d
Use the following procedure to mount the DeviceMaster 1-Port Embedded with the 5-
30VDC power supply.
Observe proper ESD techniques when handling the DeviceMaster.
1. Carefully remove the DeviceMaster from the anti-static bag, following standard
electrostatic device handling procedures.
Note: Write down the MAC address located on a label on the bottom (solder side)
center of the DeviceMaster because you may need it during configuration.
2. Mount the DeviceMaster for your environment using 1/4” stand-offs to separate the
DeviceMaster from the base.
3. Use one of the following methods to ground the DeviceMaster.
• Through the power supply by connecting the ground wire on the power cable
using plastic or metal stand-offs.
• Through the chassis, using metal stand-offs. If plastic stand-offs are used to
mount the board, then you must ground the DeviceMaster using the power cable.
Note: The maximum diameter of the metal stand-offs should be 0.175” with a 4-40
machine screw. Metal stand-offs are not provided with the DeviceMaster.
4. Optionally, attach the light pipes. The following light pipes have been tested and found
to function; Bivar, Inc. (P/N:LP-230) and Ledtronics, Inc.
(P/N:LTP003-0CW-001).
Caution
Non-plated/non-grounded mounting holes 0.116” diameter (+/-0.003”).
WARNING: Holes in hatched area are not mounting holes.
Maximum component height above board is 0.55”.
Ethernet connection J2: J2 overhangs board edge by 0.14” and the height is 0.55”.
LED light pipe mounting holes. The LED light pipes are not provided.
Serial port connector J3: 0.1” pin spacing, 0.025” square pin diameter, and 0.230”
pin height.
Debug port connector J4: 0.1” pin spacing, 0.025” square pin diameter, and 0.230”
Power connector; the mating connector is Weidmuller P/N: 152651.
1
3
4
5
6
7
8
9
Plated/chassis grounded mounting hole 0.116” diameter (+/-0.003”).
2
pin height.
5-30VDC Model
Caution

18 - Hardware Installation DeviceMaster Installation and Configuration Guide: 2000506 Rev. B
Attaching the Network and Serial Cables
After mounting the DeviceMaster, you are ready to connect the cables.
Attaching the Network
and Serial Cables
Use the following procedure to attach the serial ribbon and Ethernet cables. For a larger
illustration of the system, see 1-Port Embedded on Page 92.
1. Attach the ribbon cable built in Building the Serial Ribbon Cable on Page 16 to the
header labeled J3.
2. Connect a standard Ethernet cable from the RJ45 port on the DeviceMaster to your
Ethernet hub.
The default serial port setting on the DeviceMaster is RS-232. Do not connect the
serial device until you have configured the serial port settings. You must
configure network settings and upload firmware before configuring the serial
port settings.
Use the next subsection to wire the power terminal connector and verify the hardware
installation.
Connecting the Power
and Verifying
Installation
Use the following procedure to wire the power terminal connector and connect the
DeviceMaster to a power source.
Observe proper ESD techniques when connecting and disconnecting the
DeviceMaster.
1. Insert the earth ground wire into the earth ground screw terminal.
2. Insert the DC positive wire into the positive
screw terminal and the DC return wire into the
return screw terminal.
If you purchased the Comtrol power supply
(separately), the wires are identified below:
• Red = 5-30VDC positive
• White = 5-30VDC return
• Black = earth ground
If you did not purchase a power supply from
Comtrol for the DeviceMaster, see 1-Port 5-
30VDC Power Supply on Page 87 for power
requirements.
3. Use a small flat head screw to lock the wires
into place.
4. Verify that each wire has been tightened securely.
Ethernet
10/100
Connector
J3
12
910
Caution
Caution
Earth Gnd Return
Positive
5-30VDC
+
-
Wire gauge:
AWG 12-22
Screw Terminal Power Connector

DeviceMaster Installation and Configuration Guide: 2000506 Rev. B Hardware Installation - 19
Connecting the Power and Verifying Installation
5. Plug the screw terminal power connector into the DeviceMaster.
6. Connect the power supply to a power source.
7. Plug the screw
terminal power
connector into JP1 on
the DeviceMaster by
aligning the scalloped
sides.
Note: Align the plug
properly. The
scalloped side
of the screw
terminal power
connector
should be
aligned with
the scalloped
side of the
power jack on
the unit.
8. Apply power to the DeviceMaster.
9. Verify the Status LED has completed the boot cycle and network connection for the
DeviceMaster is functioning properly using the table below.
The LEDs are located between the RJ45 connector and the power terminal block.
10. Go to Initial Configuration on Page 33 for default network settings and how to
configure the DeviceMaster for use.
LED Descriptions
Status
When lit, the amber Status LED (D1) on the DeviceMaster
indicates the devices is fully powered and has completed
the boot cycle.
Note: The Status LED flashes for approximately 15 seconds
while booting. When the Bootloader completes the
cycle, the LED has a solid, steady light that blinks
approximately every 10 seconds.
Link/
Act When lit, the red Link/Act LED (D2) indicates a working
Ethernet connection.
Duplex When lit, the red Duplex (D3) LED indicates full-duplex
activity.
100 When lit, the red 100 (D4) LED indicates a working 100 MB
Ethernet connection (100 MB network, only). If the LED is
not lit, it indicates a 10 MB Ethernet connection.
Note: For additional LED information, go to the Status LED table on
Page 97.
LEDs
JP1

20 - Hardware Installation DeviceMaster Installation and Configuration Guide: 2000506 Rev. B
2-Port (Serial Terminal) 1E/2E Models
2-Port (Serial Terminal) 1E/2E Models
Use the following procedure to install DeviceMaster 2-port models with serial terminal
connectors. See 2-Port (DB9) 1E/2E Models on Page 22 if the DeviceMaster has DB9 serial
connectors.
1. Record the MAC address and serial number of the DeviceMaster unit on the customer
service label provided.
You may need the MAC address during driver configuration. The MAC address (starts
with 00 C0 4E) and serial number are located on a label on the DeviceMaster.
2. Attach the DeviceMaster 2-Port to the DIN rail adapter.
3. Connect the power supply and apply power to the DeviceMaster using the power
supply specifications on the product label and the following information.
Observe proper ESD techniques when connecting and disconnecting the
DeviceMaster.
a. Insert the earth ground
wire into the chassis
ground screw terminal.
The chassis ground
connection is made only
if the DIN rail is NOT
connected to signal
ground.
b. Insert the DC positive
wire into the + screw
terminal and the DC
return wire into the -
screw terminal.
If you purchased the
Comtrol power supply
(separately), the wires
are identified below:
• Red = 5-30VDC
positive
• White = 5-30VDC return
• Black = chassis ground
If you did not purchase a power supply from Comtrol for the DeviceMaster, see 2-
Port (Serial Terminals) Power Supply on Page 88 for power requirements.
c. Use a small flat head screw driver to lock the wires into place.
d. Verify that each wire has been tightened securely.
e. Connect the power supply to a power source.
Note: Do not connect multiple units until you have changed the default IP address, see
Initial Configuration on Page 33.
4. Use the appropriate method for network attachment of your DeviceMaster 2-port:
DeviceMaster 1E: Connect the 10/100 port to the same Ethernet network segment as
the host PC using a standard network cable.
DeviceMaster 2E: Connect the DeviceMaster 2E using one of these methods:
•Ethernet hub, switch (10/100Base-T), Server NIC (10/100Base-T): Connect
a 10/100 port to the same Ethernet network segment as the host PC using a
standard Ethernet cable.
•Daisy-chaining DeviceMaster units: Connect the port labeled E1 (or E2) on the
first DeviceMaster to the port labeled E1 (or E2) on the second DeviceMaster or
other device using a standard Ethernet cable.
Caution
Signal
Ground† Chassis
Ground†
Positive†
Return†
5-30VDC
† Wire gauge: AWG 12-22
Signal Ground is used to connect RS-232 devices
later in the installation.
This manual suits for next models
2
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