Connect-Tek CTIP-01 User manual

Table of Contents
▓Chapter 1 Product Overview..................................................................1
A. Introduction.......................................................................................................................... 1
B. Contents............................................................................................................................... 1
C. CTIP-01 LED Indications..................................................................................................... 2
▓Chapter 2 Your First-Time on CTIP-01 ..................................................3
A. Quick Start Guide................................................................................................................. 3
B. Initial Setting Procedures..................................................................................................... 8
C. Disabling the Mouse Acceleration on the Host Computer and Client Computer................. 14
D. How to Connect your CTIP-01 ............................................................................................ 15
I. Connect to the Host Computer ................................................................................... 16
II. Connect to the Local Keyboard, Mouse, and Monitor................................................. 16
III. Connect to the KVM switch......................................................................................... 17
E. Access your CTIP-01 and Remote Control the Host Computer.......................................... 17
▓Chapter 3 Advanced Operations...........................................................18
A. How to Login the CTIP-01 ................................................................................................... 18
B. Configure your CTIP-01....................................................................................................... 19
I. How to Setup the IP Address for your CTIP-01 .......................................................... 19
II. How to Edit the User Accounts.................................................................................... 20
III. How to Setup your CTIP-01 System Identification...................................................... 21
IV. How to Strengthen your CTIP-01 System Security..................................................... 21
V. How to Setup your CTIP-01 with the External KVM, External Power Bar, Keyboard
Mapping, and USB Keyboard/Mouse Emulation........................................................ 23
VI. How to Setup Port Numbers....................................................................................... 24
VII. How to Lookup your CTIP-01 System Status.............................................................. 24
VIII. How to Setup the SNMP Agent and Configuration..................................................... 25
IX. How to Setup RADIUS authentication ........................................................................ 25
X. How to Setup and Control the External Serial Consoles............................................ 26
XI. How to Set Date and Time.......................................................................................... 26
XII. How to Update your Firmware.................................................................................... 26
XIII. How to Upload Custom Certificate.............................................................................. 27
XIV. How to Speed up your CTIP-01 .................................................................................. 28

▓Chapter 4 File Transfer...........................................................................29
A. The File Transfer Screen .................................................................................................... 29
B. Floppy Mode....................................................................................................................... 29
C. RAM Disk Mode.................................................................................................................. 30
D. CD-ROM Mode ................................................................................................................... 30
E. How to Remotely Booting your Computer .......................................................................... 31
▓Chapter 5 How to Remotely Control the Host Computer....................32
A. Accessing the VNC Interface.............................................................................................. 32
I. Web Interface.............................................................................................................. 32
II. Native VNC Client....................................................................................................... 32
III. SSH Tunnel................................................................................................................. 33
B. Using the VNC Menu.......................................................................................................... 33
C. How to Use the Bribar......................................................................................................... 34
D. How to Use the Main Menu................................................................................................. 35
E. How to Use the Virtkeys Menu............................................................................................ 36
F. How to Use the Video Tuning Menu ................................................................................... 37
G. How to Use the Disk Control Menu..................................................................................... 38
Appendices....................................................................................................39
Appendix ATroubleshooting .................................................................................................. 39
Appendix B Specifications....................................................................................................... 42
Appendix C Supported Protocols............................................................................................ 43
Appendix D Using Optional Serial Supervisor Module (IPMI supported) with the
R-Port of CTIP-01.............................................................................................. 44
Appendix E Using Optional Modem Feature........................................................................... 51
Appendix F The Installation of Optional CTIP-01 Rack Mounting Bracket: RACKMT-IP....... 55

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▓Chapter 1 Product Overview
A. Introduction
Connect-Tek’s CTIP-01 allows network administrators to control and monitor computers or servers from
anywhere around the world over the Internet, as well as BIOS level remote control of a target server or
servers connected to a KVM switch over a TCP/IP network. The network's administrators can control, reset,
and even reboot computers or servers in a server room from a remote location and even watch the entire
boot process remotely. The CTIP-01 offers unique USB capability and the ability to transfer files to the
computer or server from a remote location. Remote CD-ROM emulation even allows you to install or update
your server’s Operating System via an Internet connection. This powerful server administrator tool is ideal for
where downtime is not acceptable.
The CTIP-01 is controlled from any web browser, eliminating the need for proprietary client access software,
saving thousands of dollars in per user licensing fees. Security is assured for your sensitive data using
several security mechanisms, including Radius authentication, SSH tunneling, etc. The CTIP-01 is
compatible with most existing KVM switches and provides full cross-platform and multiple operating system
support.
B. Contents
This package should contain:
CTIP-01
•1 x CTIP-01 unit
•1 x Power Adapter
•1 x AC Cord for Power Adapter
•1 x 3-in-1 PS/2 KVM cable
•1 set of Foot Pads
•1 x User’s Manual
Required Cables
•1 x RS-232 cable (9-pin RS-232 (straight pin-out))
•1 x Ethernet cable (10/100 Mbits/sec Category 5 or better Ethernet cable)
Optional Items
•CTIP-01 Rack Mounting Bracket, RACKMT-IP. A special bracket is available for the
rack-mounting CTIP-01. It allows rack mounting in two different orientations ---horizontally and
vertically, refers to Appendix F for more details.
•USB cable ( Five-pin mini-B to standard type-A)

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C. CTIP-01 LED Indications
Front View of CTIP-01
Reset *LEDs DTE Serial Local K Local M Video (Out)
*LEDs are, from left to right: Power, R-Port, WAN link, LAN link, USB, Video OK
•Power: Indicates one or both of the DC power inputs is providing your system with power.
•R-Port: See Appendix D for more information about the R-Port.
•WAN Link / LAN Link: This is the standard “link light” which is typical for Ethernet equipment. It means the
network cable is connected to working Ethernet hub or switch. It lights up with a
link connection and blinks with network activity. The LEDs under the Ethernet
connectors respond in a similar manner.
•USB: This lights up when the USB port is connected to a host and that host has configured the USB port for
use. It will blink when USB data is transmitted.
•Video OK: This light is lit when a valid VGA signal is received from the host. It is off while in power save
mode, if no video is connected or if the host is off.
Rear View of CTIP-01
Video (IN) Host K Host M USB LAN WAN R-Port RS-232 (DCE) DC-in Spare

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▓Chapter 2 Your First-Time on CTIP-01
A. Quick Start Guide
For this Quick Start Guide, we offer three different easy step-by-step ways, letting you setup this unit very
easily and quickly.
Before doing the initial setting:
•Please record your original computer settings such as TCP/IP setting in case you would like to
have this computer for other use.
•Please make sure the latest Java software downloaded at http://www.java.com.
•Please disable mouse acceleration on the host Computer and client computer, refer to more
detailed information in Section C of Chapter 2.
Hardware Necessary for this Quick Start Guide
•A CTIP-01 unit with a power adapter
•A hub with a power adapter
•A computer with a keyboard, mouse, and monitor
•2 CAT-5 cables with RJ-45 connectors
•A DB9 RS-232 null modem cable or a DB9 RS-232 straight-through cable
1. If you don’t have DHCP (Dynamic Host Configuration Protocol)
Step 1. Connect the CAT-5 cable to the WAN port on the rear panel of CTIP-01. And, connect the opposite
end of the CAT-5 cable to the hub. Another CAT-5 cable connects the hub with the computer.
Step 2. Set the IP address of a computer connected on the same network as CTIP-01 to a similar unused
address like 192.168.1.124 and the subnet mask of 255.255.255.0.
Under Windows XP Environment
a. Click “Start”, then right click on “My Network Places”, and then select “Properties”. You will get the
following screen:

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b. Right click on “Local Area Connection”, and select “Properties”.
c. Double click on “Internet Protocol (TCP/IP)”.

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d. Click “Advanced… ”, then click “Add… ” to add up the IP address of “192.168.1.124”, and the Subnet
mask of “255.255.255.0”.
Step 3. From that computer, open a web browser and go to https://192.168.1.123. Login using “admin” for
both username and password.
Step 4.Click on the Admin/Setup button then Network configuration (IP address, netmask, gateway).
From here you can set the IP address as needed.
2. If you have DHCP (Dynamic Host Configuration Protocol)
Step 1. Please have your MAC address. You can find it on a white sticker on the bottom of the CTIP-01.
Here is an example, 00-0E-C5-00-08-1A.
Step 2. Power on the CTIP-01 and connected to the network viaWAN port on the rear panel. The DHCP will
automatically assign an IP address to the CTIP-01.
Step 3. Access the DHCP log from your file server. A simple DHCP log looks similar to the following:
Step 4. From the above DHCP log, you can easily find the DHCP assigned an IP to the CTIP-01,
192.168.22.4. Once you have located this IP address, do NOT power off the CTIP-01 or your DHCP
server since it might lease a different IP address.
Step 5.Simply open a web browser and type https://192.168.22.4 to access your CTIP-01. Login using
“admin” for both username and password.
3. Using the HyperTerminal via Serial Port
Step 1. Connect the DB9 RS-232 Null Modem cable (optional) to the DTE serial port on the rear panel of
CTIP-01. And, connect the opposite end of the cable to the serial port (COM1, COM2…) of your
computer.

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Step 2. From your computer, select “HyperTerminal” as following.
Step 3. If you never setup your HyperTerminal before, it will ask you to input your phone area code, please
feel free to do so, and then click “OK”, you will get the following screen. Please type any name you
prefer, for example, “abc”.

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Step 4. Choose the proper serial port you connect.
Step 5. Change “Bits per second” to 115200.
Step 6. Press “Enter”, you will get the following screen.

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Step 7. Follow the instructions on the screen. For example, simply type “I” for setting your IP, type “M” for
changing the machine name, and so on. Here is a reminder for you, please type “W” after you made
any change.
B. Initial Setting Procedures
Before installing your CTIP-01, please refer to the “Contents” section of Chapter 1 to ensure that you have
all of the necessary items for the following proper installation.
Just choose either one method of assigning an IP address. There are 3 available methods of assigning an
IP address to the CTIP-01:
1. DHCP
Step 1: Connect your network to the LAN Port of CTIP-01. The first time the unit is booted, it will perform
DHCP lease request to get an IP address. Therefore, you’d better connect it to the network before
turning it on.
Step 2: Please have your MAC address. You can find it on a white sticker on the bottom of the CTIP-01.
Here is an example, 00-0E-C5-00-08-1A.
Step 3:Power on the CTIP-01 and connected to the network viaWAN port on the rear panel. The DHCP will
automatically assign an IP address to the CTIP-01.
Step 4:Access the DHCP log from your file server. A simple DHCP log looks similar to the following:
Step 5:From the above DHCP log, you can easily find the DHCP assigned an IP to the CTIP-01,
192.168.22.4. Once you have located this IP address, do NOT power off theCTIP-01 or yourDHCP
server since it might lease a different IP address.
Step 6:Simply open a web browser and type https://192.168.22.4 to access your CTIP-01. Login by using
“admin” for both username and password. NOTE: Please remember to type “s” after http. And,
you will see a Lock on the lower right corner of your screen. That means all of your information is
under the protection of 128-bit SSL Encryption.

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2. Fixed IP address
Connect your network to the WAN Port of CTIP-01. This following are the default values for the WAN port of
CTIP-01:IP Address: 192.168.1.123
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
Broadcast: 192.168.1.255
Step 1: Connect the CAT-5 cable to the WAN port on the rear panel of CTIP-01. And, connect the opposite
end of the CAT-5 cable to the hub. Another CAT-5 cable connects the hub with the computer.
Step 2:Set the IP address of a computer connected on the same network as CTIP-01 to a similar unused
address like 192.168.1.124 and the subnet mask of 255.255.255.0.
Under Windows XP environment
•Click “Start”, then right click on “My Network Places”, and select “Properties”. You will get the following
screen:

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•Right click on “Local Area Connection”, and select “Properties”.
•Double click on “Internet Protocol (TCP/IP)”.

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•Click “Advanced… ”, then click “Add… ” to add up the IP address of “192.168.1.124”, and the Subnet mask
of “255.255.255.0”.
Step 3:From that computer, open a web browser and go to https://192.168.1.123. Login by using “admin”
for both of username and password.

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Step 4:Click on the Admin/Setup button then Network configuration (IP address, netmask, gateway).
Step 5: From here you can set the IP address as needed, as soon as you set your IP addresses up, simply
press Commit .
3. Serial Port (DCE)
Connect the rear-panel RS-232 serial port (DCE) to a computer that can be used temporarily for setup and
control. This serial port connection is not required once the unit is initially setup and configured. It is an
115,200 BPS (8N1) connection. A straight-through, 9-pin RS-232 cable is used, not a null-modem cable.

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Step 1: From your computer, select “HyperTerminal” as following.
Step 2:If you never setup your HyperTerminal before, it will ask you to input your phone area code, please
feel free to do so, and then click “OK”, you will get the following screen. Please type any name you
prefer, for example, “abc”.
Step 3: Choose the proper serial port you connect.

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Step 4: Change “Bits per second” to 115200.
Step 5: Press “Enter”, you will get the following screen.
Step 6:Follow the instructions on the screen. For setting up your IPs, you have to key in “IP Address”,
“Netmask”, and “Network Gateway” for both of the LAN port and WAN port by typing
•“I”: key in your IP address for the LAN port of CTIP-01.
•“N”: key in your Netmask for the LAN port of CTIP-01.
•“G”: key in your Network Gateway for the LAN port of CTIP-01.
•”I2”: key in your IP address for the WAN port of CTIP-01.
•”N2”: key in your Netmask for the WAN port of CTIP-01.
•”G2”: key in your Network Gateway for the WAN port of CTIP-01.
Here is a reminder, please type “W” after you made any change.
C. Disabling Mouse Acceleration on the Host Computer and Client Computer
As soon as you finish the instructions of one of the above three methods, please do remember to disable

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mouse acceleration on BOTH of the host computer AND the client computer to avoid the mouse not
lining up on the VNC screen.
Many operating systems offer a feature called mouse acceleration that allows the user to adjust the
responsiveness of the cursor on the screen to physical movements of the mouse. While this is usually a
beneficial interface enhancement, it can interfere with the operation of the CTIP-01 and should be disabled
on BOTH the host computer AND the client computer before a remote session is attempted. Follow the
instructions below to disable mouse acceleration for the operating system installed on the host computer as
well as the client computer.
Windows 98 / 2000
1. From the Control Panel, click on Mouse.
2. From Mouse Properties, click on Mouse tab.
3. Make sure the Pointer speed bar is centered and Acceleration is set to None.
Windows XP and Windows Server 2003
1. Go to “Pointer Options” and turn off “Enhance Pointer Precision”.
2. Make sure that the Pointer speed bar is centered.
Linux, Unix, and X-Windows
Add this command to your xinitrc, xession or other startup script: xset m 0/0 0
Sun Solaris
Add this command to your xinitrc, xession or other startup script: xset m 1/1 0
D. How to Connect your CTIP-01

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Note: All of the above devices are not included except the CTIP-01, one adapter, and one 3-in-1 KVM PS/2
cable. And, the Power Bar, Mini-USB to USB cable, Serial Supervisor, and Modem device are optional.
I. Connect to the Host Computer
a. If your host computer uses the PS/2 keyboard and mouse, please follow the instructions below:
1. Turn off your host computer and leave your CTIP-01 powered down. If you purchase CTIP-01 Rack
Mounting Bracket (optional), please install it with CTIP-01 on your rack or cabinet.
2. Use 3-in-1 KVM PS/2 cable (included) to connect the Host Keyboard, Host Mouse, Video (IN) of
CTIP-01 with the PS/2 keyboard port, PS/2 mouse port, video port of your host computer.
3. Use the CAT-5 Ethernet cable to connect the LAN port of CTIP-01 with a network data jack such as the
hub, switch, router, pre-wired wall jack, and so on.
4. (Optional) If you would like to connect the WAN port of CTIP-01 as well, please apply step 3 on the WAN
port.
5. Connect the power cord (included) into an appropriate electrical outlet; plug the opposite end of the
power cord into the AC/DC adapter, then plug the power connector into the DC-in port of CTIP-01. The
LED underneath the power connectors will be solid green when the CTIP-01 is powered.
6. (Optional) If you would like to add power redundancy to the CTIP-01,simply connect theoptional second
AC/DC adapter to the Spare port of CTIP-01. This provides a load-balancing feature between the two
power sources and allows the CTIP-01 to function if one adapter fails.
7. Turn on your host computer.
b. If your host computer uses the USB keyboard and mouse, please follow the instructions below:
1. Turn off your host computer and leave your CTIP-01 powered down. If you purchase CTIP-01 Rack
Mounting Bracket (optional), please install it with CTIP-01 on your rack or cabinet. NOTE: The CTIP-01 is
convection-cooled. Ensure the vents on both sides are unobstructed.
2. Use the HDB-15 VGA cable to connect the Video (IN) port of CTIP-01 with the video port of your host
computer.
3. Use the USB Type A to 5-pin mini-B cable (not included) to connect the mini USB port of CTIP-01 with
an available USB port on the host computer. This mini USB can emulate the keyboard and mouse. In the
event that you do not have enough integrated USB ports on the host computer to directly connect the
keyboard, mouse, and CTIP-01, you may use a high-quality USB hub on one of the computer’s USB ports
to make all of the connections.
4. Use the CAT-5 Ethernet cable to connect the LAN port of CTIP-01 with a network data jack such as the
hub, switch, router, pre-wired wall jack, and so on.
5. (Optional) If you would like to connect the WAN port of CTIP-01 as well, please apply step 3 on the WAN
port.
6. Connect the power cord (included) into an appropriate electrical outlet; plug the opposite end of the
power cord into the AC/DC power adapter, then plug the power connector into theDC-in port of CTIP-01.
The LED underneath the power connectors will be solid green when the CTIP-01 is powered.
7. (Optional) if you would like to add power redundancy to the CTIP-01, simply connect theoptional second
AC/DC power adapter to the Spare port of CTIP-01. This provides a load-balancing feature between the
two power sources and allows the CTIP-01 to function if one adapter fails.
8. Turn on your host computer.
II. Connect to the Local Keyboard, Mouse, and Monitor
The CTIP-01 offers the Local Keyboard Port, Local Mouse Port, and Video (Out) (local monitor) Port,
allowing the user to connect a keyboard, mouse, and a monitor for maintenance and monitoring locally. This
allows a user to physically use the host computer as through the CTIP-01 were transparent.

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III. Connect to the KVM Switch
If needed, theCTIP-01 can be run through a typical KVM switch like any other computer. Using a KVM cable,
you can connect the Host Keyboard Port, Host Mouse Port, and Video (In) Port of CTIP-01 with the
“console” connectors on a KVM switch. The steps are shown as following:
1. Connect the Host Keyboard Port of CTIP-01 to the keyboard port of the console on the KVM switch.
2. Connect the Host Mouse Port of CTIP-01 to the mouse port of the console on the
KVM switch.
3. Connect the Video (In) Port of CTIP-01 to the video port of the console on the KVM switch.
4. Use the CAT-5 Ethernet cable to connect the LAN port of CTIP-01 with a network data jack such as the
hub, switch, router, pre-wired wall jack, and so on.
5. (Optional) If you would like to connect the WAN port of CTIP-01 as well, please apply step 3 on the WAN
port.
6. Connect the power cord (included) into an appropriate electrical outlet; plug the opposite end of the
power cord into the AC/DC power adapter, then plug the power connector into theDC-in port of CTIP-01.
The LED underneath the power connectors will be solid green when the CTIP-01 is powered.
7. (Optional) if you would like to add power redundancy to the CTIP-01, simply connect theoptional second
AC/DC power adapter to the Spare port of CTIP-01. This provides a load-balancing feature between the
two power sources and allows the CTIP-01 to function if one adapter fails.
8. Power on the CTIP-01 and KVM switch.
E. Access your CTIP-01 and Remote Control the Host Computer
As soon as you finish the above initial settings and connections, congratulations! You are ready to enjoy
remote control the host computer from any corner around the whole world!
Simply open up the web browser and type the IP you setup in the initial settings, and then type the right
username and password. That's it! You’re ready to access your CTIP-01!
As you login the CTIP-01 with the right username and password, you will get the following screen:
Please simply double click on the
small square window in the middle
of the screen. You’ll get the VNC
screen.( You may need to
upgrade or download your Java
support in your browser before
using the VNC screen to remote
control the host computer;
however, most modern browsers
come with a version of Java that is
compatible with this application.)
That is, you will see the screen of
the host computer. Now, you can
fully control the host computer
remotely like you are present at
the host computer location
physically, sitting in front of the
host computer! Likewise, if you
would like to log out yourCTIP-01,
please simply click on the icon of “Logout” on the top of screen!

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▓Chapter 3 Advanced Operations
The Web interface is the most intuitive way to configure the CTIP-01. It also offers a Java-based VNC client
that you can use to control the host computer from a remote location. The CTIP-01 supports any
industry-standard HTML Web browser. You can access the Web interface by opening your Web browser and
entering the IP address of the CTIP-01 you wish to access/configure. The IP address will be either
a) The address assigned for the LAN port by your DHCP server as identified in the previous section.
or
b) 192.168.1.123 for the WAN port if your network uses static IP addressing.
A. How to Login the CTIP-01
Step 1: The Login Screen
Before you can access the Web
configuration interface, you must enter
a user name and password. The
default username and password as
shipped from the factory is username
admin with a password of admin.
NOTE: Before the login screen
appears, your Web browser
may display a warning about
an invalid security certificate.
This does not affect the
security of your data in any
way. Whenever you are
prompted about a certificate
security problem by your
browser or the Java VNC client, always choose the option to continue.
Step 2: The Home Screen
The Home screen serves two
functions. First, it is a place to check
the status of the CTIP-01, view
essential system information, and
capture screen shots from the host
computer. Second, it is where you
can start the integrated Java VNC
client to interact with the host
computer by clicking on the large
screen shot or choosing one of the
VNC client links.