Contec VPC-3100-G Series User manual

Reference Manual
CONTENTS
Business Computer
VPC-3100-G Series
Introduction.................................................................. 5
Safety Precautions....................................................11
Product Nomenclature and Function ...............17
Hardware Setup ........................................................32
BIOS Set up.................................................................44
Software RAID Setup...............................................70
Hardware RAID Setup.............................................84
Appendix................................................................... 100
Replacement Parts for Maintenance .............. 110
Customer Support and Inquiry......................... 112

- 2 -
Table of Contents
Introduction ....................................................................... 5
1. Related Manuals......................................................................................................................................................6
2. About the Product..................................................................................................................................................7
3. Features......................................................................................................................................................................8
4. Supported OS...........................................................................................................................................................9
5. Product Configuration List...............................................................................................................................10
Safety Precautions........................................................... 11
1. Safety Information...............................................................................................................................................12
2. Handling Precautions......................................................................................................................................... 13
1. FCC PART 15 Class A Notice......................................................................................................................15
2. EN55032 Class A Notice.............................................................................................................................15
3. Security Warning..................................................................................................................................................16
1. Information Security Risks......................................................................................................................... 16
2. Security Measures – e.g.............................................................................................................................. 16
Product Nomenclature and Function............................ 17
1. Nomenclature of Product Components..................................................................................................... 18
1. Front View........................................................................................................................................................18
2. Rear View..........................................................................................................................................................20
2. Description of Product Components........................................................................................................... 21
1. LED: Access, Drive, POWER, HDD, User................................................................................................21
2. Power Switch: POWER SW.........................................................................................................................21
3. Reset Switch: RESET SW..............................................................................................................................21
4. LINE IN Interface: LINE IN..........................................................................................................................21
5. LINE OUT Interface: LINE OUT .................................................................................................................21
6. MIC IN Interface: MIC IN............................................................................................................................22
7. Frame Ground: FG.........................................................................................................................................22
8. Giga bit-Ethernet: LAN A, B, C .................................................................................................................23
9. Serial Port Interface: SERIAL A, B, C, D, E .............................................................................................24
10.DVI-I Interface: DVI-I....................................................................................................................................25
11.HDMI Interface: HDMI.................................................................................................................................26
12.DisplayPort Interface: DisplayPort ..........................................................................................................27
13.USB 3.2 Gen1(USB3.0) Ports: USB3.2 Gen1.........................................................................................28
14.USB 2.0 Ports: USB2.0.................................................................................................................................. 28
15.Digital I/O interface: JDIO1, JDIO2.........................................................................................................29
16.Audio Port Interface: AUDIO.....................................................................................................................31
17.Expansion Slot................................................................................................................................................31
Hardware Setup ............................................................... 32
1. Before Using the Product for the First Time.............................................................................................33
2. Hardware Setup....................................................................................................................................................34
1. Removing the Top Cover, the Front Cover, and the Riser Card Bracket..................................34

- 3 -
Table of Contents
2. Setting the Expansion Card.......................................................................................................................36
3. Setting the Storage ...................................................................................................................................... 37
4. Replacing the Fan Filter .............................................................................................................................. 39
5. Replacing the Front Fan..............................................................................................................................40
6. Setting the Brackets..................................................................................................................................... 41
7. Installation Requirements..........................................................................................................................42
BIOS Set up....................................................................... 44
1. Introduction...........................................................................................................................................................45
1. Starting Setup.................................................................................................................................................45
2. Using Setup.....................................................................................................................................................46
3. Getting Help.................................................................................................................................................... 46
4. In Case of Problems .....................................................................................................................................46
5. A Final Note About Setup..........................................................................................................................46
2. Main Menu............................................................................................................................................................. 47
1. Setup Items......................................................................................................................................................47
3. Main..........................................................................................................................................................................48
4. Advanced................................................................................................................................................................ 49
1. CPU Configuration........................................................................................................................................50
2. SATA Configuration...................................................................................................................................... 51
3. PCH-FW Configuration ...............................................................................................................................52
4. Trusted Configuration .................................................................................................................................53
5. ACPI Setting ....................................................................................................................................................54
6. SMART Setting ...............................................................................................................................................55
7. Super IO Configuration...............................................................................................................................56
8. Hardware Monitor ........................................................................................................................................58
9. Network Stack Configuration...................................................................................................................59
5. Chipset.....................................................................................................................................................................60
1. System Agent (SA) Configuration........................................................................................................... 61
2. PCH-IO Configuration.................................................................................................................................62
3. USB Configuration........................................................................................................................................ 63
6. Security....................................................................................................................................................................64
1. Secure Boot.....................................................................................................................................................65
2. Key Management..........................................................................................................................................66
7. Boot Configuration .............................................................................................................................................67
8. Save & Exit .............................................................................................................................................................68
1. Setting to Turn On Power (AT operation) with AC Power On...................................................... 69
Software RAID Setup....................................................... 70
1. Outline .....................................................................................................................................................................71
2. Software RAID Setup in the BIOS..................................................................................................................72
3. Delete RAID Volume...........................................................................................................................................76
4. RAID Setup When Replacing the Storage..................................................................................................77
5. Software RAID Monitoring Tool..................................................................................................................... 78
1. Installing Rapid Storage Technology.....................................................................................................78
2. Starting Rapid Storage Technology ....................................................................................................... 78

- 4 -
Table of Contents
3. Exiting Rapid Storage Technology..........................................................................................................79
4. Rebuilding Mirroring ...................................................................................................................................80
5. For the Error.................................................................................................................................................... 81
6. Confirming the Error Log...........................................................................................................................82
7. RAID Setup When Replacing the Storage (OS).................................................................................83
Hardware RAID Setup ..................................................... 84
1. Outline .....................................................................................................................................................................85
2. Functional Specifications..................................................................................................................................86
1. Option Mirror Card Specifications .........................................................................................................86
2. Locations and Settings of Connectors and Switch ..........................................................................87
3. Switch Settings...............................................................................................................................................88
4. LED Status........................................................................................................................................................89
3. Mirror Card Operation....................................................................................................................................... 90
1. Operation Flow ..............................................................................................................................................90
2. Error Occurrence ...........................................................................................................................................92
3. RAID Setup During Storage Replacement........................................................................................... 93
4. Hot-Swapping ................................................................................................................................................94
4. OS Recovery Settings......................................................................................................................................... 95
5. FAQ and Troubleshooting ................................................................................................................................96
1. FAQ ..................................................................................................................................................................... 96
2. Troubleshooting.............................................................................................................................................97
Appendix ........................................................................ 100
1. System Reference ..............................................................................................................................................101
1. Specifications................................................................................................................................................101
2. Physical Dimensions.........................................................................................................................................105
1. Horizontal Installation...............................................................................................................................105
2. With the Brackets for Horizontal Orientation (Horizontal Installation) .........................105
3. With the Brackets for Horizontal Orientation (Vertical Installation) .......................................106
3. Commodity Model............................................................................................................................................107
4. Battery Disposal .................................................................................................................................................108
1. Battery Specification..................................................................................................................................108
2. Dispose of the Battery...............................................................................................................................109
Replacement Parts for Maintenance........................... 110
1. Replacement Parts for Maintenance..........................................................................................................111
Customer Support and Inquiry.................................... 112
1. Services..................................................................................................................................................................113

- 5 -
Introduction
This section provides necessary information of the product
such as the outline, bundled items and manuals before
actual use.

—
Introduction
—
VPC-3100-G Series Reference Manual
- 6 -
1.Related Manuals
The manuals related to the product are listed below.
Read them as necessary along with this document.
◆Must Read the Following Manuals.
Name
Purpose
Contents
How to get
Product Guide
Must read this after
opening the package.
This lists the product
configuration and describes
the precautions.
Included in the package
(Printed matter)
Reference Manual
(This document)
Read this when operating
the product.
This describes the hardware
aspects such as functions
and settings.
Download from
the Contec
website (PDF)
◆Download Manuals
Download the manuals accordingly from the following URL.
Download
https://www.contec.com/download/

—
Introduction
—
VPC-3100-G Series Reference Manual
- 7 -
2.About the Product
This product is a BTO industrial computer that is equipped with an 8th generation Intel® Core™
processor series.
The Intel® Q370 chipset with DDR4 memory (8GB-32GB) provides advanced computing and
graphical performance.
The product features a variety of interfaces such as one each port of DVI-I, HDMI, DisplayPort, four
USB3.2 Gen1(USB3.0) ports (rear:4), four USB2.0 ports (front:2, rear:2), five serial ports
(RS-232C/422A/485×1, RS-232C×4), and three 1000BASE-T ports, which can be used in a wide range
of embedded applications such as general-purpose PC OS-based controllers and information
terminals.

—
Introduction
—
VPC-3100-G Series Reference Manual
- 8 -
3.Features
◼Compatible with Intel® Core™ processor series Coffee
Lake
This product is equipped with the 8th-generation Intel ® Core ™ processor and greatly realizes lower-power consumption while ensuring
fine performance of operation tasks and drawing. Adopting embedded-type CPU contributes to a stable supply.
◼CPU built-in high-performance graphics
Full HD video can be smoothly played with the Intel® HD Graphics 630/610.
It also supports full HD output of the three-screen with the DVI-I, DisplayPort and HDMI.
◼Supports mirroring (RAID1)
Mirroring (hardware or software option) can be configured to suit the application and ensure the system to be redundant.
◼Adopt removable storage
The product adopts front accessible 3.5-inch SATA storage, and also supports RAID function such as mirroring.
◼Rich variety of interfaces to expand your peripherals
freely
The product has a variety of extended interface such as DVI-I, HDMI, DisplayPort, 1000BASE-T x 3, USB3.2 Gen1(USB3.0) x 4, USB2.0 x 4,
serial ports x 5(RS-232C/RS-422A/RS-485 x 1, RS-232C x 4), and Audio.
◼The identical dimensions enable easy replacement with
the VPC-3000 series
In order to replace the system with ease, this product has the same physical dimensions as the VPC-3000 series.

—
Introduction
—
VPC-3100-G Series Reference Manual
- 9 -
4.Supported OS
⚫Windows 10 IoT Enterprise 2019 LTSC 64bit (Japanese / English / Chinese / Korean)

—
Introduction
—
VPC-3100-G Series Reference Manual
- 10 -
5.Product Configuration List
The product consists of the items listed below.
Check, with the following list, that your package is complete.
If you discover damaged or missing items, contact your retailer.
VPC-3100-G [Base Model]
Name
Pcs.
VPC-3100-G Product
1
Wall Mount Stand
2
3 Types of Cable Tie (3 ties respectively)
9
Rubber Feet
4
DVI analog RGB conversion adapter
1
I/O Terminal Connector
2
Countersunk Screw (#6-32 x 4)
12
Countersunk Screw (M3 x 4)
10
Truss Head Screw (M3 x 5)
8
Truss Head Screw (M4 x 6)
14
Name Plate
1
Product Guide
1
*1 The configuration and parts of this product as shown below.
*2 The user's manual for this product is available as a PDF file through CONTEC’s Web site.
Product
Wall Mount stand
3 types of Cable Tie
(3 ties respectively)
Rubber feet
DVI-analog RGB
conversion adapter
I/O Terminal
Connector
Countersunk Screw
(#6-32 x 4)
Countersunk Screw
(M3 x 4)
Truss-head Screw
(M3 x 5)
Truss-head Screw
(M4 x 6)
Nameplate
Product Guide
*See the Product Configuration List to check if all the components are included for the specified number of units.

- 11 -
Safety Precautions
Understand the following definitions and precautions to
use the product safely.
Never fail to read them before using the product.

—
Safety Precautions
—
VPC-3100-G Series Reference Manual
- 12 -
1. Safety Information
This document provides safety information using the following symbols to prevent accidents
resulting in injury or death and the destruction of equipment and resources.
Understand the meanings of these labels to operate the equipment safely.
DANGER
Signal word used to indicate an imminently hazardous situation which,
if not avoided, will result in death or serious injury.
WARNING
Signal word used to indicate a potentially hazardous situation which,
if not avoided, could result in death or serious injury.
CAUTION
Signal word used to indicate a potentially hazardous situation which,
if not avoided, could result in minor or moderate injury.

—
Safety Precautions
—
VPC-3100-G Series Reference Manual
- 13 -
2.Handling Precautions
WARNING
⚫Always check that the power supply is turned off before connecting or disconnecting power
cable.
⚫Do not modify the product.
⚫Always turn off the power before inserting or removing the cables.
⚫This product is not intended for use in aerospace, space, nuclear power, medical equipment,
or other applications that require a very high level of reliability. Do not use the product in
such applications.
⚫If using this product in applications where safety is critical such as in railways, automotive, or
disaster prevention or security systems, please contact your retailer.
⚫Do not attempt to replace the battery as inappropriate battery replacement poses a risk of
explosion.
⚫For battery replacement, contact your retailer as it must be performed as a process of repair.
⚫When disposing of a used battery, follow the disposal procedures stipulated under the
relevant laws and municipal ordinances. For details on replacing the battery, refer to the
appendix.
⚫This product is connected to a socket-outlet with earthing connection by means of a power
cord.
⚫This product is not suitable for use in locations where children are likely to be present.
CAUTION
⚫Do not use or store this product in a location exposed to high or low temperature that
exceeds range of specification or susceptible to rapid temperature changes.
Example: - Exposure to direct sun
- In the vicinity of a heat source
⚫Do not use this product in extremely humid or dusty locations. It is extremely dangerous to
use this product with its interior penetrated by water or any other fluid or conductive dust. If
this product must be used in such an environment, install it on a dust-proof control panel, for
example.
⚫Avoid using or storing this product in locations subject to shock or vibration that exceeds
range of specification.
⚫Do not use this product in the vicinity of devices that generate strong magnetic force or
noise. Such products will cause this product to malfunction.
⚫Do not use or store this product in the presence of chemicals.
⚫To clean this product, wipe it gently with a soft cloth dampened with either water or mild
detergent. Do not use chemicals or a volatile solvent, such as benzene or thinner, to prevent
pealing or discoloration of the paint.

—
Safety Precautions
—
VPC-3100-G Series Reference Manual
- 14 -
⚫Continuously operating the product may decrease the service life of the hard disk drive, so
use the standby mode.
⚫Always disconnect the power cable from the receptacle before mounting or removing the
expansion card, before connecting or disconnecting any connector.
⚫CONTEC reserves the right to refuse to service a product modified by the user.
⚫In the event of failure or abnormality (foul smells or excessive heat generation), unplug the
power cord immediately and contact your retailer.
⚫Use an power cable that matches the power supply voltage and outlet plug that you are
using. (The included cable is designed for use with a 125 VAC power supply.)
⚫Component Life:
- Battery----------------- The internal calendar clock and CMOS RAM are backed by a Lithium
primary battery. The backup time at a temperature of 25°C with the
power disconnected is 7 years.
* Replacement of expendables is handled as a repair (there will be a charge).
⚫To connect with peripherals, use a grounded, shielded cable.
⚫Do not use a UPS (Uninterruptible Power Supply) that generates square waves. Connecting
the product to this type of UPS may lead to product failure.
⚫Replacing the battery with an inappropriate type of battery may lead to explosions. Dispose
of used batteries according to the instructions in the instruction manual.

—
Safety Precautions
—
VPC-3100-G Series Reference Manual
- 15 -
1. FCC PART 15 Class A Notice
NOTE
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
FCC WARNING
Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
2. EN55032 Class A Notice
Warning:
Operation of this equipment in a residential environment could cause radio interference.

—
Safety Precautions
—
VPC-3100-G Series Reference Manual
- 16 -
3.Security Warning
When connecting to the network, be aware of security-related problems. See the examples of
Security measures below and set up the product properly along with the network devices.
1. Information Security Risks
⚫Unauthorized access from the outside through a network could cause the system halt, data
damage, or exposure to malware. *1
⚫Invaded and used as a stepping stone, a device might attack the others through networks. (a
victim becomes an assailant)
⚫Information might leak without realizing due to the connection to the network.
⚫Secondary damages such as harmful rumors, liability in damages, social credibility fall, and
opportunity loss are expected led by the troubles described above.
*1: Malware (Malicious Software) is software that brings harm to a computer system and performs
unintended operations.
2. Security Measures – e.g.
⚫Do not keep using the default password. (Refer to the product manual for the password
setting).
⚫Set a strong password.
Combined with upper and lowercase letters, and numbers so that it cannot be easily
analogized by others.
⚫Change the password periodically.
⚫Disable unnecessary network services and functions.
⚫Restrict access to the network with network devices. *2
⚫Restrict ports to be released on the network with network devices. *2
⚫Create a closed network connection using such as dedicated network or VPN*3
*2: Inquire for setting procedure to manufacturers.
*3: VPN (Virtual Private Network) a secured network that wards off unauthorized access by
protecting the communication path with authentication and encryption.
Unfortunately, there are no perfect ways to avert unauthorized access or close a security hole
that are endlessly found day and night.
Please understand that risks are always involved with the Internet connection, and we strongly
recommend a user should constantly update information security measures.

- 17 -
Product Nomenclature
and Function
This section describes product component names and their
functions, pin assignment of each connector.

—
Product Nomenclature and Function
—
VPC-3100-G Series Reference Manual
- 18 -
1.Nomenclature of Product Components
Component names of the product are shown in the figure below.
1. Front View
Name
Function
Front
Optical drive
DVD super multi drive
(When setting up the product, this can be decided to be used for the
shadow bay storage.)
Access LED
LED status indicator when hardware RAID is selected.
Drive 1 LED
SATA device 1 access LED when hardware RAID is selected.
Drive 2 LED
SATA device 2 access LED when hardware RAID is selected.
POWER SW
Power switch

—
Product Nomenclature and Function
—
VPC-3100-G Series Reference Manual
- 19 -
Name
Function
RESET SW
System reset switch
POWER LED
Power LED
HDD LED
SATA device LED
USER LED 1
User LED 1
(This LED can light up with the hardware RAID monitoring tool*or by
command of your software.)
USER LED 2
User LED 2
(This LED can light up with the hardware RAID monitoring tool*or by
command of your software.)
USB2.0
USB2.0 (Type-A connector) 2 ports
Removable drive 1
SATAIII, 2.5 inch / 3.5 inch removable drive 1
Removable drive 2
SATAIII, 2.5 inch / 3.5 inch removable drive 2
Cooling fan
Cooling fan for air intake
* The monitoring tool is not yet available in the market.

—
Product Nomenclature and Function
—
VPC-3100-G Series Reference Manual
- 20 -
2. Rear View
Name
Function
Rear
COM A
RS-232C/RS-422A/RS-485 (9pin D-SUB Connector (female)) 1 port
COM B/C/D/E
RS-232C (9pin D-SUB Connector (female)) 4 port
FG
Terminal for frame ground
AC INLET
100 - 240VAC power input connector
Expansion slot
PCI Express(x16) slot x 1, PCI slot x 1, PCI Express(x4) slot x 2,
LAN A/B
1000BASE-T/100BASE-TX/10BASE-T (RJ-45 Connector) I211: Ethernet x 2
LAN C
1000BASE-T/100BASE-TX/10BASE-T (RJ-45 Connector) I219-LM:
Ethernet
DVI-I
DVI-I x 1 (25pin, female)
DisplayPort
DisplayPort x 1 (20pin, female)
HDMI
HDMI x 1 (19pin, female)
USB2.0
USB2.0 (Type-A Connector) 2 port
USB3.2 Gen1
USB3.2 Gen1(USB3.0) (TYPE-A Connector) 4 port
LINE IN
Line input (3.5Φ PHONE JACK)
LINE OUT
Line output (3.5Φ PHONE JACK)
MIC INPUT
Mic input (3.5Φ PHONE JACK