Cooper Security M2000 User manual

MENVIE
R
SECURIT
Y
M2000/M800
USER'S GUIDE
HARDWIRED
CONTROL PANELS

Contents
Introduction .................................................................................... 1
About the Alarm System .......................................................................... 1
User Codes and Proximity Tags .......................................................................... 2
Telecommands..................................................................................................... 2
Keypads................................................................................................................ 2
Keypad Features .................................................................................................. 3
Zones.................................................................................................................... 4
Wards ................................................................................................................... 4
Operating your Alarm System ...................................................... 5
Setting Your Alarm System...................................................................... 5
Setting Additional Wards...................................................................................... 8
Setting Ward Groups............................................................................................ 9
Unsetting Your Alarm System................................................................ 10
Silencing an Alarm ................................................................................. 13
Resetting the System............................................................................. 14
Obtaining a Remote Reset Code ....................................................................... 15
Other Operations ................................................................................... 16
Special User Codes............................................................................................ 16
Panic Alarm at Keypad....................................................................................... 16
Using a Telecommand................................................................. 17
Setting ................................................................................................................ 18
Unsetting ............................................................................................................ 18
Troubleshooting........................................................................... 19
Setting the System with Zones Active.................................................... 19
Overview............................................................................................................. 19
Single Error Tone ............................................................................................... 19
“Dee Dah Dee Dah...”......................................................................................... 20
Alert Messages ...................................................................................... 21
Other Messages..................................................................................... 23

1
Introduction
This guide describes how to set and unset
your intruder alarm system. It also describes
how to silence the sounders in the event of
an alarm, and reset the system ready for
use again.
For more complex tasks, or if you need to
know how to program the system1, please
read the Manager’s Manual.
To ensure problem-free operation, discuss
the system with your alarm company or
system manager before operating it.
About the Alarm System
The system comprises several components,
such as keypads and sensors, linked to a
control unit. The control unit is hidden out of
sight, and may be connected to an external
sounder and strobe light to give an audible
or visible alarm.
The control unit may also be connected to a
remote Alarm Receiving Centre (ARC). The
ARC is responsible for calling the police as
a result of an alarm, and acts as a filter to
prevent false alarms reaching the police.
If your system is connected, you must fully
understand how to operate the alarm
system to avoid false alarms. Too many
false alarms may result in the police
refusing to respond to your alarm system.
1The footnotes at the bottom of some pages are there to help the Installer or the system manager.

2
User Codes and
Proximity Tags
To operate the system you must have a
numeric “user code” or a plastic “proximity
tag”.
A user code is a unique 4 or 61digit number
assigned to you by the system manager.
You must key in the code at the keypad
every time you wish to operate the system.
Alternatively, you may have a proximity tag:
a small slip of plastic containing a radio
transmitter. To use the tag hold it up to the
keypad, no more 100mm away.
Once you have keyed in your user code or
presented your tag, the keypad display will
guide you in what to do next.
Telecommands A telecommand is a remote control device
that you can use to set and unset wards (or
the whole system) without using a keypad.
See page 17 for more details.
Keypads Your alarm system will have at least one,
and possibly more, keypads located around
the premises.
From the keypad you can set and unset the
alarm system, and also program and test it.
The keypad may also include a proximity
tag reader, which allows you to use a tag in
place of an access code.
1Engineer option 47

3
Keypad Features 1. Display: Normally shows the
date, time and a banner message
(chosen by your alarm company1).
When you operate the system, the
display shows: text to guide you,
alert messages, and other system
information. The instructions in this
guide often refer to the display.
2. Green power indicator:
Glows steadily when power is
present.
3. Function indicator: By
default, this indicates that there is
more than one alert message to
reset (page 14). The indicator can
be programmed by an engineer2to
show other conditions.
4. Keys:
0to 9Key in user codes or
choose wards to set
|¬Scroll to the next/previous
option.
[Accept options shown
on the display.
rChange the setting of the
displayed option.
]Exit the displayed
option without
setting/unsetting the
system.
Menu (operates only after
entering user code). See
the Manager's Manual.
5. Flap A protective flap. Close
to protect the keys
when not in use.
1Engineer option 75
2Engineer option 34; by changing keypad output to follow an event other than "Pending"

4
Zones The alarm system has a number of “zones”.
Each zone has a sensor, such as a
movement detector or door contact, that is
monitored by the alarm system control unit.
The control unit gives each zone a unique
four digit number. The installer can give
zones names to remind you of their location.
Your alarm company has configured each
zone to respond in a certain way when it is
activated, depending whether the system is
set or unset. For example, a zone with a
movement detector may cause a full alarm
when triggered while the alarm system is
set.
Wards
Workshop
Ward 5
Sales Office
Ward 1
Accounts Office
Ward 2
Workshop
Ward 3 Warehouse
Ward 4
The alarm company groups zones into
wards, each of which can be set and unset
independently.
The alarm system manager gives users
access to one or more wards as needed.
You can set and unset only those wards to
which you have access.
The alarm company can also group wards
into groups. Your user code or proximity tag
may be allowed to set and unset groups of
wards.

5
Operating your Alarm System
Setting Your Alarm System
To set the system or a ward carry out the
following steps:
1. Identify yourself at the keypad
2. Choose the ward(s) you want to set.
3. Leave the premises and complete setting.
)First, check that everyone has left all
relevant areas, and close all doors and
windows securely. You cannot set the
system while a zone is active (see page
19).
BANNER TEXT
17:30 Sun 01 JAN
1. Identify Yourself:
At the keypad, key in your user code or
present your proximity tag.
)If you change your mind, you can press
]to exit without setting the system.
Set Selection
Ward > **......
2. Choose Wards:
The bottom line of the display uses a "*"
character to show the wards you can
set1. In this example, you can set wards
1 and 2, but not wards 3-8
1Your user code settings (User option 8-1) determine the wards you can set

6
To Choose All Wards (Full Set1):
If you want to set all your wards, press
[and leave the premises (see the
next page).
To Choose One Ward
If you want to set only one ward, press
the numeric key of the ward to set. For
example, press 2to set ward 2.
Set Ward >2?
The top line of the display shows the
ward you have selected. If you want to
select a different ward, use the |or ¬
key.
The bottom line shows the ward name,
if the installer has added it2.
Press [to set the selected ward.
Leave the premises (see the next
page).
ENT to Set With
Zones Omitted
ENT to Set With
Zones Shunted
You will see a message if zones have
been omitted (User option 1) or shunted
(User option 2). Press [and leave the
premises (see the next page).
1Sets all wards assigned in User option 8-1, providing they are also in Engineer option 25-9 (ENT Key Sets)
2Using User option 7-2

7
Exit Now
Arming System
3. Leave the Premises and Complete
Setting
Leave by the designated exit route. The
internal sounder gives a tone to warn
you that the system is setting. (Note that
the installer may have disabled the
tone1.)
Close the final door and press the exit
terminator button (if fitted).
17:31 Sun 01 JAN
When the internal sounder stops, the
system is set.
)If the exit tone changes to an alarm
tone, refer to page 13.
)Zones may have been omitted from
setting2.
1Engineer option 22, Silent Set
2User option 1 or 2-1

8
Setting Additional Wards
If the system already has one ward set and
you want to set another ward:
BANNER TEXT
17:30 Sun 01 JAN
1. At the keypad, enter your user code or
present your proximity tag.
ENT=Unset System
Ward > *2......
2. The bottom line of the display indicates
the wards that you have access to1, and
which ones of these are set and unset.
In this example, you have access to
wards 1 and 2, but only ward 2 is set.
3. Press the numeric key corresponding to
the ward you want to set. For example,
press 1to set ward 1.
Set Ward >1?
4. Press [and follow the remaining
prompts. (If you need further details,
please refer to page 6.)
)Note: Your system may be set up so that you must unset one ward
before you can set another (this usually applies in domestic
installations). Ask your system manager (or the alarm company) for
details.
1User option 8-1

9
Setting Ward Groups
BANNER TEXT
17:30 Sun 01 JAN
1. At the keypad, enter your user code or
present your proximity tag.
Set Ward?
Ward > **...... 2. Press 9.
Set Group 1?
3. Press ¬or |to select the group you
want.
Set Group 2?
4. Press [and follow the remaining
prompts. (If you need further details,
please refer to page 6.)

10
Unsetting Your Alarm System
To unset the alarm system, go directly to
the keypad and follow the instructions in
one of the two sections depending on
whether the internal sounder is making a
sound.
If the internal sounder is making a sound:
Please Unset
System
1. If the internal sounder is making a tone
and you can see the message shown
opposite then you have started the entry
timer1(for example by triggering a
detector that monitors your Final Exit
area). The tone will continue until you
have unset the system.
)The control unit starts an alarm if you
do not enter a code or present a tag
before the entry timer expires2.
2. Enter your user code or present your
proximity tag to the keypad.
The control unit unsets the system.
)The control unit unsets those wards
assigned to your user code by the system
manager3.
1Engineer option 23
2External sounders may be delayed by 30 seconds if set in Engineer option 47
3User option 8-1

11
If there is no sound (you have not started the entry timer):
1. Enter your user code or present your
proximity tag to the keypad.
ENT=Unset System
Ward > 12*.....
2. The bottom line of the display shows the
wards that you have access to1, and
which ones of these are set and unset.
In this example, you have access to
wards 1, 2 and 3, but only wards 1 and
2 are set.
You can now do one of the following:
To Unset all Wards:
Press [. This unsets all the wards that
are shown as currently set.
To Set an Unset Ward:
Press the number of an unset ward, for
example, press 3to set ward 3 (see
page 8).
To Unset a Single Ward:
Press the number of a set ward, for
example, press 2to unset ward 2.
Unset Ward 2?
The display shows the ward you have
chosen to unset. If you want to select a
different ward, use the |or ¬key. The
bottom line shows the ward’s name if
the system manager2has given it one.
Press [to unset the selected ward.
1User option 8-1
2User option 7-2

12
Unset Group 1?
To Unset a Ward Group
Press 9.
Press ¬or |to select the Group you
want.
Unset Group 2?
The display shows the Group you have
chosen to unset.
Press [to unset the selected Group.

13
Silencing an Alarm
If an alarm has occurred and you want to
silence the sounders:
1. Enter your user code or present your
proximity tag. This silences both the
internal and external sounders.
)If your user code has no access to the
ward that is in alarm, using your user
code or proximity tag silences external
and internal sounders, but does not reset
the strobe or other outputs.
ALARM 0002
01:53 Sat 01 Jan
2. The display temporarily shows details of
the alarm, including the zone that
caused the alarm (if appropriate), and
the time and date.
! ALERTS !
01:53 Sat 01 Jan
3. The display shows an ALERTS
message. You must reset the system,
as described on the next page.

14
Resetting the System
Resetting the system lets you review the
alerts that have taken place and clear the
ALERTS message from the main display. In
some cases, you may not be able to set
your alarm system until you have reset it.
)Any user can silence the sounders and
review the alert message, but some
alarms may require an engineer or
remote reset code (page 15) to reset the
system.
)The keypad sounder may emit a
warning chime every minute if the system
needs to be reset.
To reset your alarm system:
! ALERTS !
17:38 Wed 16 MAR
1. Enter your user code or present your
proximity tag when you see the
ALERTS display.
0001 Faults
[ENT] To Scroll
2. The display shows how many alert
messages there are (one in the
example on the left).
ALARM 0003
08:13:45 01/01
3. Press [to view each message in turn
(see page 21 for details).
)You can press ]to stop reading the
alert messages if you wish.

15
Press ENT
To Reset
4. You will see the message shown
opposite once you have reviewed each
message. Press [to reset the system.
The ALERTS message should not appear
again, unless:
•The condition still remains (e.g. a mains
failure).
•You need to call an engineer.
•A remote reset code is required (see
below).
Press 0 to Set
5. EITHER press “0” to carry on and set
the system.
OR press ]to return to the standby
screen without setting.
Obtaining a Remote Reset Code
RING A.R.C. FOR
REM. RESET CODE
You will see this display if you need to
obtain a remote reset code from an Alarm
Receiving Centre (ARC)1.
To obtain and enter the remote reset code:
Press ENT
To Reset 1. Press [at this message.
- REMOTE RESET –
Quote > 5820
2. Make a note of the displayed code. The
code may be 4 or 6 digits2.
(The top line of the display may have
been customised by your alarm
company3).
3. Contact your ARC and quote the code.
1Engineer option 25
2Engineer option 47
3Engineer option 74

16
The ARC will ask you for details of the
alarm. If there is no need for an
engineer to visit, the ARC will give you a
remote reset code.
4. Key in the remote reset code,
- REMOTE RESET –
Reply > 0002
The display changes as you key in the
first digit of the reset code, as shown in
the example on the left.
5. Press [when the code is complete.
Other Operations
Special User Codes Depending on how your system is set up1,
entering a user code may:
•Generate a silent duress alarm to
indicate that you are being coerced into
gaining access.
•Generate a full panic alarm.
•Isolate (shunt) zones. Entering the code
again reinstates the zones.
Panic Alarm at Keypad If the installer has enabled keypad panic
alarms2, pressing keys 1 and 3 generates a
panic alarm.
1User option 8-1
2Engineer option 45-25

17
Using a Telecommand
A telecommand is a small remote control
that you can attach to a keyring. The
telecommand has four buttons and a small
light that glows when the telecommand
transmits a signal. When delivered from the
factory three of the buttons are dedicated to
setting wards and the fourth to unsetting all
wards:
1. Button 1: set ward(s).
2. Button 2: set ward(s).
3. Button 3: set ward(s).
4. Button 4: unsets all wards.
5. Transmit LED (light emitting diode).
The alarm company programs the system to
recognise individual telecommands (they all
have a unique electronic identity). Your
system manager can program buttons 1 to 3
to set different wards, and button 4 to unset
specific wards (rather than all wards). If your
system manager gives you a telecommand
make sure that you understand the function
of each button.
Note that you must hold down a button for at
least two seconds to operate the
telecommand. This delay is intended to stop
the telecommand being activated
accidentally while in your pocket.

18
Setting Make sure the system is idle. Secure all
your windows and doors.
1. Press the appropriate button on the
telecommand.
The internal sounders give the exit tone,
and the keypad display shows the usual
exit messages.
2. Leave by the exit door and make sure it
is closed properly.
At the end of the exit time the exit tone
stops and the selected ward(s) is set.
If you hear an error tone to inform you that a
zone is still active, you may be able to carry
on setting. See page 19.
Unsetting 1. Enter by the designated entry door.
2. Press button 4 on your telecommand.
The system unsets. At this point the
system displays the standby screen.
Note that the telecommand may be
programmed to unset some wards but
not others.