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User & Programming Manual
DX2000 XL – Hotel Version
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User & Programming Manual
DX2000 XL – Hotel Version
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The information contained herein is proprietary to CORAL TELECOM LTD.
(CORAL) and may not be stored, reproduced, translated, or transmitted in
any form or by any means, in whole or in part, without the prior written
consent of CORAL.
CORAL MAKES NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED,
WITH REGARD TO THIS MATERIAL, INCLUDING BUT NOT LIMITED
TO, DESCRIPTION, QUALITY, MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OR ANY OTHER MATTER.
CORAL SHALL NOT BE LIABLE, FOR ANY ERROR OR OMISSION
CONTAINED HEREIN, OR FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM FURNISHING, PERFORMANCE, OR USE,
OF THIS MATERIAL.
CORAL reserves the right to alter equipment specifications and descriptions
contained herein. CORAL makes no commitment to update or keep current
the information herein, and all information herein is subject to change at any
time without notice. No part of this publication shall be deemed to be part of
or imply any contract or commitment whatsoever.

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DX2000 XL – Hotel Version
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DX2000 XL – Hotel Version
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Notice
The information contained in this document is subject to change without
notice. Coral Telecom Ltd. makes no warranty of any kind with regard to
this material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
Coral Telecom Ltd. shall not be liable for errors contained herein or for
incidental or consequential damages in connection with the furnishing,
performance, or use of this material.
No part of this document may be photocopied, reproduced, or translated
to another language without the prior written consent of Coral Telecom
Ltd.
Printing History
First edition : 1st July, 1999
Second edition : 1st Oct, 2000
Third edition : 1st September, 2001
Fourth edition : 1st Oct, 2003

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User & Programming Manual
DX2000 XL – Hotel Version
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Index
Introduction..................................................................................................................15
Chapter 1.......................................................................................................................17
Hardware Setup ........................................................................................................................ 17
Technical Specifications.......................................................................................................... 17
Architecture of the system....................................................................................................... 19
Power supply unit (PSU) card................................................................................................. 19
Cards Description.................................................................................................................... 19
How to configure the system................................................................................................... 23
MDF Cable Color Code .......................................................................................................... 24
Setting of CPU DIP switches................................................................................................... 25
How to install the PFCT (Power Fail Cut Through)................................................................ 27
Chapter 2.......................................................................................................................31
Operator Features..................................................................................................................... 31
Internal Call............................................................................................................................. 31
External Call............................................................................................................................ 31
Advice of call charges (AOC) display on key phone............................................................... 32
Attending Incoming Calls........................................................................................................32
Attending Queued Call............................................................................................................ 32
Hold a line............................................................................................................................... 33
Call Transfer............................................................................................................................ 33
Call Consult............................................................................................................................. 35
Brokers Call ............................................................................................................................ 35
Redial ...................................................................................................................................... 35
Call pick-up............................................................................................................................. 36
Connecting a trunk line after dialing ....................................................................................... 37
Auto call back on busy extension / trunk................................................................................. 37
Listening-In............................................................................................................................. 38
Emergency call........................................................................................................................ 38

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Logging-In of auxiliary operator............................................................................................. 39
Conference .............................................................................................................................. 39
`Do not Disturb’ Override.......................................................................................................40
Paging...................................................................................................................................... 41
Voice Paging........................................................................................................................... 41
Background Music ................................................................................................................. 42
Day & Night Mode – Manual Changeover.............................................................................. 43
Auto Redial ............................................................................................................................. 43
Special Trunk Group Access................................................................................................... 44
Printer Form Feed.................................................................................................................... 45
Forceful release of a line ......................................................................................................... 45
Chapter 3.......................................................................................................................47
Some Unique Hotel Features.................................................................................................... 47
Hotel Name Setting ................................................................................................................. 47
Check-In.................................................................................................................................. 48
Check-Out ............................................................................................................................... 48
Entering of the bills................................................................................................................. 49
Guest Message Reminder........................................................................................................ 50
Private Line............................................................................................................................. 51
Room Shifting ......................................................................................................................... 52
Reprint Room Bills.................................................................................................................. 52
Wake up Alarm ....................................................................................................................... 53
Temporary Check-Out.............................................................................................................54
Temporary Check-In ............................................................................................................... 54
Floor Service........................................................................................................................... 55
Room Status ............................................................................................................................ 55
Chapter 4.......................................................................................................................63
Keys on Operator Console........................................................................................................63
Audio Level Adjustment ......................................................................................................... 63
One-Touch Keys...................................................................................................................... 63
DSS (Direct Station Selector).................................................................................................. 63

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Name / Dial Number Display.................................................................................................. 64
On Line Advice of Call Charge............................................................................................... 64
PROG Key............................................................................................................................... 64
CHK-IN (Memo) Key ............................................................................................................. 64
REDIAL Key........................................................................................................................... 64
SPK Key.................................................................................................................................. 65
Room-Shift (TRSF) Key ......................................................................................................... 65
RLS Key.................................................................................................................................. 65
HOLD Key.............................................................................................................................. 65
MSG Key................................................................................................................................. 65
Temp Chk-Out / P-Hold key ................................................................................................... 65
Chk-Out / Conf Key ................................................................................................................ 66
Temp Chk-In / Flash Key........................................................................................................ 66
EMG / ECALL / ALARM key................................................................................................ 66
Chapter 5.......................................................................................................................67
Extension Features.................................................................................................................... 67
Internal Call............................................................................................................................. 67
External Call : (Right Dependent)........................................................................................ 67
Attending Incoming Calls........................................................................................................68
Call Transfer : (Right Dependent)........................................................................................ 68
Call Consult............................................................................................................................. 69
Brokers Call ............................................................................................................................ 70
Redial ...................................................................................................................................... 70
Call pick-up............................................................................................................................. 70
Auto call back on busy extension / trunk................................................................................. 71
Listening-In : (Right Dependent) ......................................................................................... 72
Emergency call (Only from key phone)................................................................................... 72
Enter Own Supervisory Mode................................................................................................. 72
Personal Password................................................................................................................... 73
Dynamic call control ............................................................................................................... 74
Call Forwarding....................................................................................................................... 74
Call forward busy.................................................................................................................... 75

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Do Not Disturb........................................................................................................................ 75
Follow Me............................................................................................................................... 76
Conference .............................................................................................................................. 77
Message................................................................................................................................... 77
Paging...................................................................................................................................... 78
Voice Paging........................................................................................................................... 78
Background Music ................................................................................................................. 79
Auto Redial ............................................................................................................................. 80
Special Trunk Group Access................................................................................................... 81
Private Line............................................................................................................................. 81
Boss Secretary System............................................................................................................. 82
Auto Lift & Auto Drop............................................................................................................ 82
Set Self Alarm......................................................................................................................... 83
Floor Service........................................................................................................................... 84
Chapter 6.......................................................................................................................85
System Programming................................................................................................................ 85
Factory Reset........................................................................................................................... 86
Set System Time...................................................................................................................... 86
Set System Date....................................................................................................................... 86
How to reset the RTC.............................................................................................................. 87
Setting Main Operator/Aux Operator...................................................................................... 87
Setting of DSS Extension........................................................................................................87
Allocate DSS To KTS.............................................................................................................89
Set KTS Flexible Keys............................................................................................................ 89
Set DSS Keys .......................................................................................................................... 90
Set Flexible Numbering Plan................................................................................................... 90
Print System Flexible Numbering Plan.................................................................................... 91
Bulk Range Programming ....................................................................................................... 91
Enable / Disable a Line ........................................................................................................... 91
Trunk Dialing Type................................................................................................................. 92
Set Trunk Metering Type ........................................................................................................ 92
Time Base & Delayed Dialing Time....................................................................................... 92