Cradlepoint IBR1700 User manual

11/2/2020 COR IBR1700 Mobile Router Quick Start Guide
https://customer.cradlepoint.com/s/article/IBR1700-Getting-Started 1/6
COR IBR1700 Mobile Router Quick Start Guide
Jun 23, 2020 •Knowledge
Content
IBR1700 Mobile Router Quick Start Guide
Introduction
This guide provides instructions for the basic set up of your COR IBR1700 mobile router as well as discusses what's inside the box and optional accessories
to enhance the router's functionality. For instructions on installing the router in your vehicle, refer to the Vehicle Installation Guide for COR Series Mobile
Routers (https://customer.cradlepoint.com/s/article/Vehicle-Installation-Guide-for-COR-Series-Mobile-Routers) or email our Professional Installer Network to
locate a professional installer in your service area at [email protected] (mailto: [email protected]).
Navigation
What’s in the Box
Hardware
Accessories
Required
Optional
Before You Begin
Location Considerations
SIM Card for Wireless Connectivity
Setup
Understanding LEDs
Connecting to NetCloud
Troubleshooting
Resources
Help and Support
COR IBR1700 Series Mobile Router Models
Terms of Service
What's in the Box
IBR1700 high-performance, hardened metal router with embedded, business-class 3G/4G modem; includes integrated mounting plate
DC GPIO/power cable
Safety, Regulatory, and Warranty guide
Hardware
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Accessories
The IBR1700 series mobile routers are designed for installation in vehicles and therefore require additional accessories for optimal performance.
For antennas, refer to the Cradlepoint Approved Antennas information on the Cradlepoint Antennas
(https://cradlepoint.com/products/antennas/) webpage.
For accessories, refer to the Cradlepoint Accessories webpage (https://cradlepoint.com/products/accessories/).
Required
Antennas and associated cables will need to be purchased separately. Refer to the webpage for more information.
Optional
Refer to the Accessories (https://cradlepoint.com/products/accessories/) page on the Cradlepoint website to learn more about optional accessories for
enhancing the IBR1700 series router. These optional accessories include:
COR Extensibility dock
2x10 GPIO cable
Secondary MC400 LTE modem
Barrel to 4-pin power adapter
Extended temperature AC power supply
Before You Begin
Read through the following before you set up your Cradlepoint COR IBR1700 router(s).
Location Considerations
The IBR1700 series routers are built for installation in vehicles of all varieties. Refer to the Vehicle Installation Guide for COR Series Mobile Routers
(https://customer.cradlepoint.com/s/article/Vehicle-Installation-Guide-for-COR-Series-Mobile-Routers) for more information.
SIM Card for Wireless Connectivity
A wireless broadband data plan must be added to your Cradlepoint IBR1700 for wireless broadband connectivity. Wireless broadband data plans are
available from wireless carriers such as Verizon, AT&T, Sprint, EE, and Vodafone. The SIM must be provisioned by the carrier. Contact your carrier for details
about selecting a data plan and about the process for provisioning your SIM. To configure the router for failover and failback functionality, refer to the article,
Effectively Utilizing 2-SIM Modems (https://customer.cradlepoint.com/s/article/NCOS-Effectively-utilizing-2-SIM-modems).
Setup
Read through the following to set up your IBR1700 series mobile router.
1. Insert an activated 2FF-sized SIM into the router.

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Unscrew and remove the MC400 modular modem door from the router.
Insert the card into the SIM1 slot, metal contacts up and notch in. It will click into place. Depress again to remove.
Insert the secondary SIM card into the SIM2 slot if desired.
2. If using a MC400 modular modem, insert activated 2FF-sized SIM card(s) into the modem.
Insert the card into the SIM1 slot, metal contacts down and notch in.
Insert the secondary SIM into the SIM2 slot, if desired.
Slide the MC400 modular modem into the IBR1700, Cradlepoint logo side up, USB plug first.
Replace the modem door and secure with the screws.
Remove the plastic port covers from the modem door before returning the cover to the router.
Note: The MODEM COVER must be replaced, or the modem will not power on.
3. Set up the Antenna and WiFi Configuration.
The IBR1700 includes three (3) independent WiFi radios, allowing for a much more customizable and robust experience when using WiFi. For more
information on configuring and using the IBR1700's WiFi, please view this article: NCOS: 6.5 IBR1700 WiFi Radio Setup (/s/article/NCOS-6-5-IBR1700-
WiFi-Radio-Setup?r=110&ui-knowledge-components-aura-
actions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1).
There are many antennas options for the IBR1700. Refer to the Vehicle Installation Guide for COR Series Mobile Routers
(https://customer.cradlepoint.com/s/article/Vehicle-Installation-Guide-for-COR-Series-Mobile-Routers) for information about selecting an antenna option
that works best for you.
4. Connect the power source.
The 4-pin power/GPIO cable connects directly to the router and is intended for connecting to a DC power source. Refer to the following for pin
configuration to ensure the cables are connected appropriately:
PIN Wire Color Definition Details
1 Black Ground Ground to the vehicle chassis
2 Red Power VDC battery constant
3 Orange Input VDC ignition sensing accessory input
4 Blue Output General purpose I/O (GPIO)
5. Activate the device through NetCloud Manager.
Refer to the Connecting to NetCloud (https://cradlepoint.lightning.force.com/lightning/r/Knowledge__kav/ka9380000004EVvAAM/view#NetCloud) section
of this document.
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Understanding LEDs
INDICATOR BEHAVIOR
POWER: The Cradlepoint IBR1700 must be powered using an approved 9–36 V DC power source.
Green = Powered ON
Yellow = Attention is required
No Light = Not receiving power. Check the power source connection
GPS: Indicates the status of GPS connection.
Blue = GPS locked
Blinking Blue = Obtaining lock
No Light = Off/no lock
MC400 MODEM: Indicates information about the optional MC400 modem.
Green = Modem has established an active connection
Blinking Green = Modem is connecting
Amber = Modem is not active
Blinking Amber = Data connection error. No modem connection possible
Blinking Red = Modem is in the process of resetting
No Light = Modem not connected
INTEGRATED MODEM Indicates information about the integrated modem.
Green = Modem has established an active connection
Blinking Green = Modem is connecting
Amber = Modem is not active
Blinking Amber = Data connection error. No modem connection possible
Blinking Red = Modem is in the process of resetting
Blinking Red with Signal Strength LEDs = SIM door is not installed, modem is off
No Light = Modem not connected
SIGNAL STRENGTH Blue LED bars indicate the active modem’s signal strength.
4 Solid Bars = Strongest signal
1 Blinking Bar = Weakest signal (a blinking bar indicates half of a bar)
4 Blinking Bars = SIM door is open and the modem is powered off
WiFi STATUS: Indicates information about WiFi channels.
2.4 GHz Green = Activity on 2.4 GHz WiFi band
5 GHz Blue = Activity on 5 GHz WiFi band
WiFi AS WAN: Indicates WiFi as WAN status.
White = WiFi as WAN active
Other
ADDITIONAL LED INDICATIONS
Several different LEDs blink when the factory reset button is detected
Two of the modem LEDs blink red in unison for 10 seconds when there is an error during NCOS upgrade
When an external USB modem is plugged in, only the Signal Strength LEDs will light up
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Connecting to NetCloud
Activate your device through NetCloud Manager (NCM). Your device is packaged with NetCloud services, and activation requires that you log into your
NetCloud account. Refer to the following for more information:

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(/ / ti l /Q i k St t G id )
Getting Started with NetCloud Manager (https://customer.cradlepoint.com/s/article/Getting-Started-with-NetCloud-Manager?ui-force-components-controllers-
recordGlobalValueProvider.RecordGvp.getRecord=1&r=82&ui-knowledge-components-aura-
actions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1)
Troubleshooting
If the device takes longer than 5 minutes to connect to the Internet, you may need to log into the local UI of the device to make configuration changes or start
the troubleshooting process. You must be physically co-located with the device in order to do this. Refer to the following document for more information:
How to Troubleshoot Connection Issues (/s/article/NCOS-No-Internet-or-Connection-Issues?r=47&ui-knowledge-components-aura-
actions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1)
Once the device connects to the Internet, it should then connect to your NetCloud Manager account and start its configuration download.
Resources
IBR1700 Webpage (https://cradlepoint.com/product/endpoints/ibr1700/)
IBR1700 Spec Sheet (https://resources.cradlepoint.com/product-resources/spec-sheet-cor-ibr1700)
Getting Started with Ignition Sensing (https://customer.cradlepoint.com/s/article/Getting-Started-With-Ignition-Sensing)
Help and Support
Cradlepoint Customer Connect Community (https://customer.cradlepoint.com/s/)
Cradlepoint Support (https://cradlepoint.com/support/)
COR IBR1700 Mobile Router Models
This guide applies to the following COR IBR1700 Mobile router models.
CRADLEPOINT IBR1700-1200M-B S5A844A
CRADLEPOINT IBR1700-1200M S5A844A
CRADLEPOINT IBR1700-600M S5A741A
Terms of Service
Cradlepoint Terms of Service & License Agreement (https://cradlepoint.com/about-us/terms-of-service/)
Privacy Policy (https://cradlepoint.com/privacy-policy/)
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Title
COR IBR1700 Mobile Router Quick Start Guide
URL Name
IBR1700-Getting-Started
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