Crestron 1700C-BTNB-BEZELS How to use

Crestron 1700C-BTNS-BEZELS
and 1700C-BTNB-BEZELS
Button Bezel Kits
Operations & Installation Guide

This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2005 Crestron Electronics, Inc.

Crestron 1700C-BTNS/BTNB-BEZELS Button Bezel Kits
Contents
Button Bezel Kits: 1700C-BTNS/BTNB-BEZELS 1
Introduction......................................................................................1
Installation........................................................................................3
Problem Solving...............................................................................6
Troubleshooting.....................................................................6
Further Inquiries ....................................................................6
Future Updates.......................................................................6
Return and Warranty Policies ..........................................................7
Merchandise Returns / Repair Service .........................7
CRESTRON Limited Warranty .....................................7
Operations & Installation Guide - DOC. 6321A Contents •i

Crestron 1700C-BTNS/BTNB-BEZELS Button Bezel Kits
Button Bezel Kits:
1700C-BTNS/BTNB-BEZELS
Introduction
Each Button Bezel Kit (refer to following table) includes a contemporary
silver/black bezel, a total of ten pushbuttons—five for each side of the
LCD screen—and two 5-button membrane switch actuators.
The 1700C-BTNB-BEZELS kit is supplied with current 1700 Series
touchpanels, but is also available for purchase for earlier 1700 Series
units. The other kits are available for purchase for current or earlier 1700
Series touchpanels. Contact Crestron customer support for more
information.
Button Bezel Kit Details
KIT BUTTON
COLOR ENGRAVABLE
1700C-BTNS-BEZELS Silver YES
1700C-BTNS-BEZELS-BLANK Silver NO
1700C-BTNB-BEZELS* Black YES
1700C-BTNB-BEZELS-BLANK Black NO
*Supplied with current 1700 Series Touchpanels
Use the pushbuttons to access any frequently used commands with or
without waking the display. Each button has a permanently fixed digital
join number (refer to the illustration on the next page). The sequence of
digital join numbers is (top to bottom) 1 through 5 on the left side and 6
through 10 on the right side.
Operations & Installation Guide - DOC. 6321A Button Bezel Kits: 1700C-BTNS/BTNB-BEZELS •1

Button Bezel Kits Crestron 1700C-BTNS/BTNB-BEZELS
If your 1700 Series touchpanel has blank pushbuttons and you find that
engraved pushbuttons are required, purchase the 1700C-BTNB (black) or
the 1700C-BTNS (silver) Replacement Button pack. Engraving is
included in the purchase of these items. Contact Crestron customer
support for more information.
NOTE: A user may not want the LCD screen to come on after a
pushbutton is pressed when the unit is off. The Startup Preference option
allows the user to select whether the touchpanel’s display comes on or
stays off after a pushbutton is pressed. For more information, refer to the
latest touchpanel Operations Guide.
NOTE: A pushbutton can be used to flip a page (change a screen) on the
touchpanel. Refer to the Crestron VisionToolsPro-e (VT Pro-e) help
file (version 3.2.0.6 or later). Search the contents for ‘Hard Keys’ for
direction to the appropriate “Project Properties” section.
NOTE: To successfully send a pushbutton command when the
touchpanel display is dark, the user may have to press the pushbutton
twice with a minimum two-second interval between presses. This method
is preferred because when a panel display is inactive, the user cannot
discern whether the panel is in a standby or power down state.
Furthermore, a single pushbutton press may not be transmitted depending
on the state of the unit. For example, the DISPLAY ON FROM
HARDKEY DISABLED command in startup preferences ensures that
the panel display remains inactive.
Pushbutton Layout and Join Number Assignment*
1
2
3
4
5
6
7
8
9
10
* Use the Crestron Engraver (version 2.3 or later) to submit custom engraving requests. The Engraver
requires Crestron database (version 16.4.3 or later).
2 •Button Bezel Kits: 1700C-BTNS/BTNB-BEZELS Operations & Installation Guide - DOC. 6321A

Crestron 1700C-BTNS/BTNB-BEZELS Button Bezel Kits
Installation
Perform the following to remove the existing bezel and install the
pushbuttons, new bezel, and supporting parts onto the 1700 Series
touchpanel. A #1 Phillips screwdriver is required. Refer to the
illustrations that accompany the procedure.
1. Remove power from the touchpanel (either disconnect the
power pack, remove the battery, or disconnect the RJ-11
Cresnet connection, depending on the touchpanel model) and
place the touchpanel face down on a clean padded work
surface.
2. Remove the four screws that secure the front bezel to the base
and return the unit to its normal position. (Use care and hold the
bezel to the rest of the panel. If the bezel separates from the
base while rotating the unit to its normal position, the internal
parts of the panel may spill out.)
Bottom View Showing Screw Locations
ScrewScrew
3. When in the normal position, lift the bezel from the touchpanel.
4. Cover each membrane switch actuator with pushbuttons.
Observe that pushbuttons differ from each other by their curved
arrangement to match the openings in the bezel as well as the
markings on the back. Pushbuttons marked 1 – 5 should be
installed to the left of the touchpanel screen while pushbuttons
marked 6 – 10 should be positioned to the right of the screen.
(Each button’s marking includes ‘TOP’ to ensure proper
orientation.)
CAUTION: DO NOT cut or separate individual pushbuttons from the
left and right pushbutton assemblies. Doing so will impair their use.
Operations & Installation Guide - DOC. 6321A Button Bezel Kits: 1700C-BTNS/BTNB-BEZELS •3

Button Bezel Kits Crestron 1700C-BTNS/BTNB-BEZELS
NOTE: The pushbuttons fit snugly on the membrane switch actuators.
Pushbuttons (right, 6 – 10) and Membrane Switch Actuator
Pushbuttons
Membrane
Switch
Actuators
5. Position the appropriate pushbuttons/membrane switch actuator
assemblies on the sides of the display. Refer to the illustrations
on the next page. Edge alignment ensures that the openings in
the bezel will properly fit over the pushbuttons when the bezel
is attached in step 6.
6. Position the new bezel (with pushbutton cutouts) over the
exposed touchpanel. It may be necessary to lightly rock the
bezel so that the buttons align with the holes in the bezel.
7. Hold the bezel to the touchpanel base and carefully rotate the
entire panel onto its face once more.
8. Reinstall the four screws to secure the bezel to the base. Tighten
the screws, being careful not to strip the threads.
9. Re-connect power and verify that the pushbuttons function
properly.
4 •Button Bezel Kits: 1700C-BTNS/BTNB-BEZELS Operations & Installation Guide - DOC. 6321A

Crestron 1700C-BTNS/BTNB-BEZELS Button Bezel Kits
Exploded View of Button Bezel Kit
Bezel
Pushbuttons (1 - 5) &
Membrane Switch Actuator
PCB Surface
Pushbuttons (6 - 10) &
Membrane Switch Actuator
Align Membrane
Switch Actuator
Edge & PCB Edge
(Refer to Image
Below for Detail)
Detail of Edge Alignment
Align
Edge
Operations & Installation Guide - DOC. 6321A Button Bezel Kits: 1700C-BTNS/BTNB-BEZELS •5

Button Bezel Kits Crestron 1700C-BTNS/BTNB-BEZELS
Problem Solving
Troubleshooting
If the touchpanel operation is otherwise normal, and one or more
pushbuttons do not function as expected, there are two possible causes.
1. If the touchpanel is an RF transceiver (all but the TPS-1700), it
is out of range.
The solution is to bring the unit back into range. Refer to the
“Out of Range Feature” section in the Operations Guide of the
respective touchpanel for more information.
2. A wrong VT Pro-e project is uploaded to the touchpanel, and/or
a wrong SIMPL Windows program is loaded to the control
system.
The solution is to upload the correct SIMPL Windows or
VT Pro-e program. Refer to the respective help files for more
information.
Further Inquiries
If you cannot locate specific information or have questions after
reviewing this guide, please take advantage of Crestron's award winning
customer service team by calling the Crestron corporate headquarters at
1-888-CRESTRON [1-888-273-7876]. For assistance in your local time
zone, refer to the Crestron website (www.crestron.com) for a listing of
Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to
ask questions about Crestron products. First-time users will need to
establish a user account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features, and extends the
capabilities of the button bezel kit, additional information may be made
available as manual updates. These updates are solely electronic and
serve as intermediary supplements prior to the release of a complete
technical documentation revision.
Check the Crestron website periodically for manual update availability
and its relevance. Updates are identified as an “Addendum” in the
Download column.
6 •Button Bezel Kits: 1700C-BTNS/BTNB-BEZELS Operations & Installation Guide - DOC. 6321A