CRS Sam4s SPS-300 Series Owner's manual

SAM4s SPS-300 Series Electronic Cash Register
Operator’s and
Programming Manual
SPS-320 Shown Above with Optional Card Reader
All specifications are subject to change without notice ©2012 CRS, Inc.
SPS-300 v1.4

CRS, Inc.
Limited Warranty and Disclaimers of Warranty
This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in
its entirety before attempting to install, use or program the product(s).
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with
respect to, the product or any of the products to which this manual applies. This manual is subject to change without notice and CRS,
Inc. has no obligation to provide any updates or corrections to this manual. Further, CRS, Inc. also reserves the right, without prior
notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this manual is
complete or accurate in all respects and CRS, Inc. shall not be liable for any errors or omissions contained in this manual. In no event
shall CRS, Inc. be liable for any incidental or consequential damages relating to or arising out of the use of this manual. This
document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be
photocopied or reproduced without prior written consent of CRS, Inc.
NOTICE
IF ANY WARRANTY IS EXTENDED TO YOU WITH REGARD TO THE PRODUCT(S) TO WHICH THIS MANUAL APPLIES,
IT IS A WARRANTY FROM THE ENTITY OR INDIVIDUAL FROM WHOM YOU DIRECTLY PURCHASED THE
PRODUCT(S).
SUBJECT TO THE FOREGOING, UNLESS YOU ARE A DIRECT END USER CUSTOMER OF CRS, INC., CRS, INC. DOES
NOT EXTEND TO YOU ANY EXPRESS WARRANTY OR ANY IMPLIED WARRANTY AND EXPRESSLY DISCLAIMS ANY
IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR USE, OR FITNESS FOR ANY PARTICULAR PURPOSE, OR
ANY WARRANTY OF NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS IN CONNECTION WITH THE
PRODUCT(S) OR ANY SOFTWARE, DRIVERS, OR PROGRAMMING PRODUCT, WHETHER EMBEDDED IN PRODUCT(S)
OR PROVIDED AS A SEPARATE PROGRAM, OR USED IN CONJUNCTION WITH THIS/THESE PRODUCT(S). CRS, INC.
SPECIFICALLY DOES NOT WARRANT THAT THE OPERATION OF ANY DRIVERS, SOFTWARE, OR PROGRAMMING
PRODUCTS LICENSED HEREUNDER, WHETHER EMBEDDED IN PRODUCTS OR PROVIDED AS SEPARATE
PROGRAMS, SHALL BE UNINTERRUPTED OR ERROR FREE OR THAT FUNCTIONS CONTAINED IN SUCH DRIVERS,
SOFTWARE OR PROGRAMMING PRODUCTS SHALL OPERATE IN COMBINATION(S) WHICH MAY BE SELECTED FOR
USE BY YOU OR OTHERWISE MEET YOUR REQUIREMENTS.
CRS, Inc. is not responsible for any damages or loss, either direct, indirect, special, incidental or consequential, which you may
experience as a result of your purchase or use of the product(s). Your sole remedy in the event that you encounter any difficulties
with the product(s) is against the entity or individual from whom you purchased the product(s).
Revision 2.0 - April 1, 2005
WARNING - U.S.
THIS EQUIPMENT GENERATES, USES AND CAN RADIATE RADIO FREQUENCY ENERGY, AND IF NOT INSTALLED AND USED IN
ACCORDANCE WITH THE INSTRUCTIONS MANUAL, MAY CAUSE INTERFERENCE TO RADIO COMMUNICATIONS. IT HAS BEEN
TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A COMPUTING DEVICE PURSUANT TO SUBPART J OF PART 15
OF FCC RULES WHICH ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST SUCH INTERFERENCE WHEN
OPERATED IN A COMMERCIAL ENVIRONMENT. OPERATIONS OF THE EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE
INTERFERENCE IN WHICH CASE THE USER, AT HIS OWN EXPENSE, WILL BE REQUIRED TO TAKE WHATEVER MEASURES MAY BE
REQUIRED TO CORRECT THE INTERFERENCE.
NOTICE - CANADA
THIS APPARATUS COMPLIES WITH THE CLASS “A” LIMITS FOR RADIO INTERFERENCE AS SPECIFIED IN THE CANADIAN
DEPARTMENT OF COMMUNICATIONS RADIO INTERFERENCE REGULATIONS.
CET APPAREIL EST CONFORME AUX NORMES CLASS “A” D’INTERFERENCE RADIO TEL QUE SPECIFIER PAR MINISTRE
CANADIEN DES COMMUNICATIONS DANS LES REGLEMENTS D’INTERFERENCE RADIO.
ATTENTION
The product that you have purchased may contain a battery that may be recyclable. At the end of its useful life, under various state and local laws, it
may be illegal to dispose of the battery into the municipal waste system.
Check with your local solid waste officials for details concerning recycling options or proper disposal.

3
Precaution Statements
Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
1-1 Safety Precautions
1. Be sure that all built-in protective devices are
replaced. Restore any missing protective shields.
2. When reinstalling the chassis and its assemblies, be
sure to restore all protective devices, including
nonmetallic control knobs and compartment
covers.
3. Make sure there are no cabinet openings through
which people - particularly children - might insert
fingers and contact dangerous voltages. Such
openings include excessively wide cabinet
ventilation slots and improperly fitted covers and
drawers.
4. Design Alteration Warning:
Never alter or add to the mechanical or electrical
design of the SECR. Unauthorized alterations
might create a safety hazard. Also, any design
changes or additions will void the manufacturer’s
warranty.
5. Components, parts and wiring that appear to have
overheated or that are otherwise damaged should
be replaced with parts that meet the original
specifications. Always determine the cause of
damage or over- heating, and correct any potential
hazards.
6. Observe the original lead dress, especially near the
following areas: sharp edges, and especially the
AC and high voltage supplies. Always inspect for
pinched, out-of-place, or frayed wiring. Do not
change the spacing between components and the
printed circuit board. Check the AC power cord
for damage. Make sure that leads and components
do not touch thermally hot parts.
7. Product Safety Notice:
Some electrical and mechanical parts have special
safety-related characteristics that might not be
obvious from visual inspection. These safety
features and the protection they give might be lost
if the replacement component differs from the
original - even if the replacement is rated for
higher voltage, wattage, etc.
Components that are critical for safety are
indicated in the circuit diagram by shading, ( )
or ( ). Use replacement components that have
the same ratings, especially for flame resistance
and dielectric strength specifications. A
replacement part that does not have the same safety
characteristics as the original might create shock,
fire or other hazards.
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recomm-
ended by the manufacturer.
Dispose used batteries according to the manufacturer’s
instructions. ATTENTION
ll y a danger d’explosion s’il y a remplacement
incorrect de la batterie.
Remplacer uniquement avec une batterie du même type
ou d’un type équivalent recommandé par le
constructeur.
Mettre au rebut les batteries usagées conformément aux
instructions du fabricant.

4 
1-2 Servicing Precautions
WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a
conflict between the servicing and safety precautions, always follow the safety precautions.
WARNING: An electrolytic capacitor installed with the wrong polarity might explode.
1. Servicing precautions are printed on the cabinet.
Follow them.
2. Always unplug the units AC power cord from the
AC power source before attempting to:
(a) Remove or reinstall any component or
assembly
(b) Disconnect an electrical plug or connector
(c) Connect a test component in parallel with an
electrolytic capacitor
3. Some components are raised above the printed
circuit board for safety. An insulation tube or tape
is sometimes used. The internal wiring is
sometimes clamped to prevent contact with
thermally hot components. Reinstall all such
elements to their original position.
4. After servicing, always check that the screws,
components and wiring have been correctly
reinstalled. Make sure that the portion around the
serviced part has not been damaged.
5. Check the insulation between the blades of the AC
plug and accessible conductive parts (examples :
metal panels and input terminals).
6. Insulation Checking Procedure: Disconnect the
power cord from the AC source and turn the power
switch ON. Connect an insulation resistance meter
(500V) to the blades of AC plug.
The insulation resistance between each blade of the
AC plug and accessible conductive parts (see
above) should be greater than 1 megohm.
7. Never defeat any of the B+ voltage interlocks. Do
not apply AC power to the unit (or any of its
assemblies) unless all solid-state heat sinks are
correctly installed.
8. Always connect an instrument’s ground lead to the
instrument chassis ground before connecting the
positive lead ; always remove the instrument’s
ground lead last.
1-3 Precautions for Electrostatically Sensitive Devices (ESDs)
1. Some semiconductor (solid state) devices are easily
damaged by static electricity. Such components
are called Electrostatically Sensitive Devices
(ESDs); examples include integrated circuits and
some field-effect transistors. The following
techniques will reduce the occurrence of
component damage caused by static electricity.
2. Immediately before handling any semiconductor
components or assemblies, drain the electrostatic
charge from your body by touching a known earth
ground. Alternatively, wear a discharging wrist-
strap device. (Be sure to remove it prior to
applying power - this is an electric shock
precaution.)
3. After removing an ESD-equipped assembly, place
it on a conductive surface such as aluminum foil to
prevent accumulation of electrostatic charge.
4. Do not use freon-propelled chemicals. These can
generate electrical charges that damage ESDs.
5. Use only a grounded-tip soldering iron when
soldering or unsoldering ESDs.
6. Use only an anti-static solder removal device.
Many solder removal devices are not rated as anti-
static; these can accumulate sufficient electrical
charge to damage ESDs.
7. Do not remove a replacement ESD from its
protective package until you are ready to install it.
Most replacement ESDs are packaged with leads
that are electrically shorted together by conductive
foam, aluminum foil or other conductive materials.
8. Immediately before removing the protective
material from the leads of a replacement ESD,
touch the protective material to the chassis or
circuit assembly into which the device will be
installed.
9. Minimize body motions when handling
unpackaged replacement ESDs. Motions such as
brushing clothes together, or lifting a foot from a
carpeted floor can generate enough static
electricity to damage an ESD.

SAM4s SPS-300 Operator's & Programming Manual v1.4 Contents • 5
Contents
Introduction 11
About the SPS-300 Series........................................................................................................11
Using This Manual ..................................................................................................................12
Using Flowcharts.......................................................................................................12
Identifying Components & Connections.................................................................................13
Programmable Features.............................................................................................14
Display ......................................................................................................................15
Printer/Printers ..........................................................................................................19
Control Lock .............................................................................................................20
Keyboards..................................................................................................................21
Initial Clear................................................................................................................24
Getting Started 25
Quick Start Steps.....................................................................................................................25
Unpacking................................................................................................................................25
Installing the Paper....................................................................................................26
Models with Two Printer Stations.............................................................................27
Clearing Memory.....................................................................................................................30
SPS-320/SPS-340 Memory All Clear .......................................................................30
SPS-345 Memory All Clear.......................................................................................32
Operations 35
Operator Display Screen..........................................................................................................35
Operator Display Example........................................................................................36
Clerk Operations......................................................................................................................37
Clerk Sign On Instructions........................................................................................38
Clerk Sign Off Instructions .......................................................................................38
Clerk Time Keeping..................................................................................................39
Item Registrations....................................................................................................................41
Open Keyboard PLU Entry.......................................................................................42
Preset Price Keyboard PLU.......................................................................................42
Gallonage PLU Entry................................................................................................42
Keyboard PLU Repeat Entry.....................................................................................43
Keyboard PLU Multiplication...................................................................................43
Keyboard PLU Multiplication with Decimal Point...................................................44
Split Pricing (Keyboard PLU)...................................................................................44
Single Item Keyboard PLU.......................................................................................45
Open Code Entry PLU ..............................................................................................45
Preset Price Code Entry PLU....................................................................................46
Code Entry PLU Multiplication ................................................................................46
Code Entry PLU Multiplication with Decimal Point ................................................46
Split Pricing Code Entry PLU...................................................................................47
PLU Price Inquiry .....................................................................................................47

6 • Contents SAM4s SPS-300 Operator's & Programming Manual v1.4
Modifier Key.............................................................................................................48
Price Level Key.........................................................................................................49
Promo ........................................................................................................................50
Waste.........................................................................................................................50
Shifting or Exempting Tax ......................................................................................................51
Shifting Tax...............................................................................................................51
Exempting Tax ..........................................................................................................52
Percent Key Operations...........................................................................................................54
Preset Percent Discount on an Item...........................................................................54
Enter a Percent Discount on an Item.........................................................................54
Percent on Sale Total.................................................................................................55
Coupon on Sale (Vendor Coupon)............................................................................55
Coupon on Item (Store Coupon) ...............................................................................56
Return Merchandise Registrations...........................................................................................57
Voids and Corrections .............................................................................................................58
Error Correction (Void Last Item).............................................................................58
Void Previous Item....................................................................................................58
Cancel........................................................................................................................59
Void Position Operations ..........................................................................................59
No Sale Operations..................................................................................................................60
Open Drawer .............................................................................................................60
Non Add Number......................................................................................................60
Received On Account Operations............................................................................................61
Paid Out Operations.................................................................................................................62
Subtotaling a Sale ....................................................................................................................62
Eat In/Take Out/Drive Thru Sales ...........................................................................................63
Totaling and Tendering............................................................................................................63
Totaling a Cash Sale..................................................................................................63
Totaling a Check Sale................................................................................................63
Tendering a Cash Sale...............................................................................................64
Tendering a Check Sale.............................................................................................64
Totaling a Charge Sale ..............................................................................................65
Tendering a Charge Sale ...........................................................................................66
Check Cashing...........................................................................................................67
Split Tender...............................................................................................................67
Post Tender................................................................................................................68
Receipt On/Off and Receipt on Request....................................................................68
Food Stamp Sales......................................................................................................69
Currency Conversion.................................................................................................70
Check Tracking Operations.....................................................................................................71
Overview...................................................................................................................71
Posting Balances Manually .......................................................................................73
Soft Check.................................................................................................................75
Hard Check................................................................................................................78
Fast Food Drive Thru ................................................................................................80
Charge Posting Operations ......................................................................................................81
Scale Operations......................................................................................................................84
Direct Scale Entry......................................................................................................85
Automatic Scale Entry...............................................................................................85
Tare Weight Entry.....................................................................................................86
Manual Tare Weight Entry........................................................................................87
Manual Weight Entry................................................................................................88
Quick Journal Review..............................................................................................................88
Integrated Payment Operations................................................................................................88
Not Found PLU........................................................................................................................89

SAM4s SPS-300 Operator's & Programming Manual v1.4 Contents • 7
Quick Entry Method..................................................................................................89
Detail Entry Method..................................................................................................90
Not Found PLU Report.............................................................................................91
Management Functions 93
Introduction .............................................................................................................................93
Manager Mode.........................................................................................................................93
Manager Operation..................................................................................................................94
X Reports.................................................................................................................................94
Declaration...............................................................................................................................97
Register Print Format...............................................................................................................98
Stop Register Printing..............................................................................................................98
Training Mode.........................................................................................................................99
Electronic Journal 0peration..................................................................................................100
Open Check (IRC).................................................................................................................101
Z Mode 103
Reset Report Mode................................................................................................................103
Z Reports ...............................................................................................................................104
Reset Electronic Journal........................................................................................................106
Mix & Match Program...........................................................................................................106
Mix & Match Scan ................................................................................................................107
PLU Lookup Program ...........................................................................................................108
Age Verification....................................................................................................................109
DataTran Operation Menus ...................................................................................................110
S-Mode Programming 111
Overview ...............................................................................................................................111
Hardware Test........................................................................................................................113
Hardware Test Table...............................................................................................113
Memory All Clear..................................................................................................................114
Clear All Totals .....................................................................................................................114
Clear Grand Total..................................................................................................................115
Clear PLU File.......................................................................................................................115
Flash ROM Information ........................................................................................................116
Memory Allocation................................................................................................................116
Function Key Assignment .....................................................................................................118
Function Key Codes................................................................................................120
IRC Options...........................................................................................................................121
RS232C Port Options ............................................................................................................122
RS232C Settings Screen Program Notes.................................................................125
SD Card Operation ................................................................................................................126
Program Backup and Load......................................................................................128
Load/Save Receipt Images......................................................................................130
Flash ROM Updates................................................................................................133
Flash ROM Update by PC Utility ...........................................................................134
Update Program Area..............................................................................................135
Clear Current Batch...............................................................................................................136
Program Mode Programming 137
Descriptor Programming Methods.........................................................................................137
Program Overlay Method........................................................................................137

8 • Contents SAM4s SPS-300 Operator's & Programming Manual v1.4
Descriptor Code Method .........................................................................................139
Program Mode Menu.............................................................................................................140
PLU Programming.................................................................................................................142
Add/Modify PLU.....................................................................................................142
PLU Options - Reference Information ....................................................................144
Delete PLU..............................................................................................................147
Group Programming..............................................................................................................150
Sales Tax Programming.........................................................................................................153
Programming an Add-On Tax Rate Percentage ......................................................153
Programming a Tax Table.......................................................................................154
Programming a VAT (Value Added Tax)...............................................................158
Programming a Canadian GST................................................................................159
System Option Programming.................................................................................................160
System Options - Reference Information................................................................164
Print Option Programming.....................................................................................................170
Print Options - Reference Information....................................................................174
Clerk Programming................................................................................................................178
Clerk Programming - Reference Information..........................................................178
Function Key Programming...................................................................................................179
#/NS.........................................................................................................................180
%1 -%5....................................................................................................................182
ADD CHECK..........................................................................................................185
CANCEL.................................................................................................................186
CASH ......................................................................................................................187
CHARGE 1-8 ..........................................................................................................188
CHECK CASHING.................................................................................................190
CHECK ENDORSEMENT.....................................................................................191
CHECK ...................................................................................................................192
CHECK # ................................................................................................................194
CURRENCY CONVERSION 1-4 ..........................................................................196
EAT-IN TAKE OUT DRIVE THRU.....................................................................197
ERROR CORRECT ................................................................................................198
FINALIZE...............................................................................................................199
F/S TEND................................................................................................................200
FUNCTION LOOK UP (1-2)..................................................................................201
GUEST #.................................................................................................................203
LEVEL 1-5 (Price Level 1-5)..................................................................................204
RETURN.................................................................................................................205
MODIFIER 1-5 .......................................................................................................206
PBAL.......................................................................................................................208
PAID OUT 1-3........................................................................................................209
PRINT CHECK.......................................................................................................210
PROMO...................................................................................................................211
RECD ON ACCT 1-3..............................................................................................212
SCALE ....................................................................................................................213
SERVICE ................................................................................................................214
TABLE....................................................................................................................215
TARE.......................................................................................................................216
TAX EXEMPT........................................................................................................217
TIME IN/OUT.........................................................................................................218
TIP...........................................................................................................................219
VALIDATE.............................................................................................................220
VOID ITEM............................................................................................................221
WASTE...................................................................................................................222
Logo Descriptor.....................................................................................................................223

SAM4s SPS-300 Operator's & Programming Manual v1.4 Contents • 9
Preamble..................................................................................................................223
Postamble ................................................................................................................224
Endorsement Message.............................................................................................226
Financial Report......................................................................................................227
Clerk Report............................................................................................................228
Mix & Match Name ................................................................................................229
DataTran..................................................................................................................230
NLU Code Number ...............................................................................................................231
Download Programs..............................................................................................................232
Clerk In/Out...........................................................................................................................234
PLU Stock .............................................................................................................................235
Drawer Limit .........................................................................................................................236
Check Change Limit..............................................................................................................237
Time & Date..........................................................................................................................238
Tare Weight...........................................................................................................................239
Macro.....................................................................................................................................240
Programming a New Macro ....................................................................................241
Editing an Existing Macro.......................................................................................242
Machine No. ..........................................................................................................................243
Training Mode Password.......................................................................................................243
Program Scans.......................................................................................................................244
Sample Reports 247
Financial ................................................................................................................................247
Time.......................................................................................................................................251
PLU........................................................................................................................................252
Clerk ......................................................................................................................................253
Individual Clerk.....................................................................................................................254
Groups ...................................................................................................................................254
Day ........................................................................................................................................255
Stock......................................................................................................................................255
Clerk Time Report.................................................................................................................256
Check File..............................................................................................................................257
PLU Zero Sale.......................................................................................................................257
Balancing Formulas...............................................................................................................258
Integrated Payment Appendix 259
One Day Example of Credit Authorization ...........................................................................259
Open Batch..............................................................................................................259
Sample Transaction.................................................................................................261
Manual Card Entry..................................................................................................263
Merchandise Return ................................................................................................264
Void Transaction.....................................................................................................265
Local Total Report...................................................................................................266
Tip (Gratuity) Entry.................................................................................................266
Close Batch .............................................................................................................267
Integrated Payment Program Requirements ..........................................................................268
DataTran Operation Menu.....................................................................................................269
Initialize EFT...........................................................................................................269
Change Batch Number ............................................................................................270
Issue Local Total.....................................................................................................270
Issue Transaction.....................................................................................................270
Issue Batch Status....................................................................................................270

10 • Contents SAM4s SPS-300 Operator's & Programming Manual v1.4
Dial In Load/Dial Out Load ....................................................................................271
Tip Operation ..........................................................................................................271
Local Transaction Report Key...............................................................................................272
IRC (Inter-Register Communications) Appendix 275
Overview................................................................................................................................275
IRC Functions........................................................................................................................276
Reports.....................................................................................................................276
Device Sharing ........................................................................................................276
IRC Programming & Setup....................................................................................................277
Communication Cable Specifications....................................................................................277
Communication Conduit Size..................................................................................277
Communication Cable Termination.........................................................................278
Routing Communication Cable ...............................................................................280
Glossary 283
Manual Revision Record 291

SAM4s SPS-300 Operator's & Programming Manual v1.4 Introduction • 11
Introduction
About the SPS-300 Series
The SPS-300 Series is offered in three configurations. There are two flat keyboard models
that work well for restaurants, food service shops, or convenience stores and a raised-
keyboard model for retail applications.
This manual includes instructions for all models. The keyboard and printer configuration
defines the model. All other features are the same, unless otherwise noted.
The SAM4s SPS-320 features a
flat 150-position keyboard
and a receipt printer.
The SAM4s SP-340 features a
flat 150-position keyboard
and receipt/journal printers.
The SAM4s SPS-345 features a
raised-key keyboard and
receipt/journal printers.
(The expanded keyboard version of the
SPS-345 is shown here.)
Photos show SPS-300 series ECRs with optional card readers.

12 • Introduction SAM4s SPS-300 Operator's & Programming Manual v1.4
Using This Manual
This manual provides you with a means to use your SAM4s cash register to its fullest
potential. It is divided into eight sections:
1. "Getting Started" on page 17 provides quick start steps to help you get up and running for
basic applications.
2. "Operations" on page 35 guides you through basic operation sequences.
3. "Management Functions" on page 93 explains manager controlled functions, along with
X reports and balancing information.
4. “Z Mode” on page 103 explains how to reset register reports as well as other functions
performed in this mode: mix & match discounts, PLU lookups and DataTran operations.
5. "S-Mode Programming" on page 111 provides instructions for secure programming –
usually done by the installing dealer prior to installation.
6. “Program Mode Programming” on page 137 provides complete programming
instructions, including PLU, function key programs, and system options. This section is
recommended for use by storeowners and managers. Call your SAM4s dealer if you find
you need programming assistance.
7. “Sample Reports” on page 247 provides a sample of each register report.
8. The “Integrated Payment Appendix” on page 259 provides important operation
information for users where optional integrated electronic payments are done using a
Datacap appliance.
9. The “IRC (Inter-Register Communications) Appendix” on page 275 provides notes for
IRC installations.
The SAM4s SPS-300 allows many different user applications. This manual was written with
this in mind. Although we have tried to touch on all available options, your specific
application may differ.
If you have questions concerning the configuration of your SPS-300, contact your authorized
SAM4s dealer.
Using Flowcharts
Flowcharts are used to supplement step-by-step instructions throughout this manual. For
example, the following flowchart describes how to register $1.00 into the PLU1 key:
This flowchart means:
Press numeric key 1.
Press numeric key 0.
Press numeric key 0.
Press PLU #1.
Follow the flowchart from left to right, pressing the keys in the order they are shown.
Numeric keypad entries are shown as square keys. PLU and function keys are shown as
rectangular keys.
1 0 0 PLU #1

SAM4s SPS-300 Operator's & Programming Manual v1.4 Introduction • 13
Keyboards
SPS-320/SPS-340: Flat spill-
resistant 150 position keyboard
SPS-345: Raised keyboard with
21 PLU keys expandable to a
maximum of 63 PLU key locations
Standard Customer Rear
Display
Communication Ports
2-Standard RS-232C ports expandable to 4-ports
provide support for these options:
Load cell scale
Kitchen printer
Bar code scanner
Coin changer
Pole Display
Liquor dispensing system
DataTran Integrated Payment Appliance
Remote Journal or Video Surveillance System
SPS-300 PC Utility
SAM300 Polling Software
Identifying Components & Connections
Operator Display
Adjustable 8-line, 32-character
Backlit Liquid Crystal Display
Printer(s)
SPS-320: 58mm Receipt Printer
SPS-340/SPS-345: 58mm Receipt
and Journal Printers
Cash Drawer
Sturdy Metal Cash
Drawer with media
slots and removable
5 Bill/5 Coin Drawer
Insert
7-Position Control Lock
Power On/Off Switch
Power Switch Cover Options
Use pointed object to toggle on/off
Pop-out to remove the switch cover
Insert shows optional full switch
cover that is provided with
accessories
Optional Card Reader

14 • Introduction SAM4s SPS-300 Operator's & Programming Manual v1.4
Programmable Features
Memory Allocation System Supports:
Over 19,000 Price Look Ups (PLUs) are available
Up to 5 menu levels for each PLU
Up to 99 PLU Group totals
Up to 99 clerks with separate report totals
Electronic Journal
Hard or Soft Guest Checks
Up to 5 PLU modifier keys (i.e. small, medium, and large)
18 character programmable descriptors for PLUs and functions
Employee time keeping functions for each clerk with optional employee cards
login/sign on
Four tax rates with value added tax (VAT) capability.
Programmable functionality for each key location
24-hour real-time clock with automatic day and date change
Check, Cash, and up to 8 charge tender functions
Currency conversion capability for up to 4 foreign currencies
Training mode
Food stamp sorting and tendering
Programmable discount/surcharge/coupon keys
Error Correct, Void, Cancel and Void Transaction functions
Function keys for posting charges and payments to accounts or guest checks
Macro, Function Look-up, Price Inquiry, Promo and Waste functions
Management reports, with the capability to view most reports on the register display
Electronic Journal capability
6-line programmable preamble and postamble messages
10-line programmable check endorsement message
Programmable descriptors for financial and clerk reports
Up to 15 PLU look-up keys
Age verification feature forces date of birth entry
Up to 99 Mix & Match discounts

SAM4s SPS-300 Operator's & Programming Manual v1.4 Introduction • 15
Display
The SPS-300 features an eight line backlit LCD display.
Press PAGE DOWN in REG mode to increase the intensity of the back light.
Press PAGE UP in REG mode to decrease the intensity of the back light.
The color of the backlight can be changed through system option program settings.
As items are registered, they will be listed on the next available line. The quantity
information will update when multiples of the same item are entered. Additional information
and error messages will display as appropriate, and may be accompanied by an error tone.
Programming options also display. In most cases you can make changes to your program
without consulting this manual by simply following the program menus.
REG
Note: The “CLOSED” message will display if a clerk is not signed on.
REGISTER MODE
██████████
█CLOSED █
██████████

16 • Introduction SAM4s SPS-300 Operator's & Programming Manual v1.4
VOID
Note: The “CLOSED” message will display if a clerk is not signed on.
VOID MODE
██████████
█CLOSED █
██████████
X (Manager Mode)
MANAGER MODE
0.MANAGER OPERATION
1.X REPORTS
2.DECLARATION
3.REG. PRINT FORMAT
4.STOP RECEIPT PRINTING
5.STOP JOURNAL PRINTING
6.TRAIN MODE
Press PAGE DOWN to view the remainder of the X MODE menu:
PROGRAM MODE 
7.E.J. OPERATION
8.NOT FOUND PLU
9.OPEN CHECK(IRC)
Z (Reset Report Mode)
RESET REPORT MODE
0.Z REPORTS
1.RESET E.J.
2.PC COMMUNICATION
3.MIX & MATCH PROGRAM
4.MIX & MATCH SCAN
5.PLU LOOKUP PROGRAM
6.AGE VERIFICATION

SAM4s SPS-300 Operator's & Programming Manual v1.4 Introduction • 17
Press PAGE DOWN to view the remainder of the Z MODE menu:
PROGRAM MODE 
7.RESET NOT FOUND PLU
9.DATATRAN(DEBIT)
00.DATATRAN
PGM (Program Mode)
PROGRAM MODE 
0.PLU
1.GROUP
2.SALES TAX
3.SYSTEM OPTION
4.PRINT OPTION
5.FUNCTION KEYS
6.CLERK
Press PAGE DOWN to view the remainder of the PROGRAM MODE menu:
PROGRAM MODE 
7.LOGO DESCRIPTOR
8.NLU CODE# PROGRAM
9.DOWNLOAD PROGRAMS
00.MORE
Press 00 to view the MORE PROGRAMS menu:
PROGRAM MODE P1 
0.CLERK I/O
1.PLU STOCK
2.DRAWER LIMIT
3.CHECK CHANGE LIMIT
4.TIME & DATE
5.TARE WEIGHT
6.MACRO

18 • Introduction SAM4s SPS-300 Operator's & Programming Manual v1.4
Press PAGE DOWN to view the remainder of the PROGRAM MODE page 2
menu:
PROGRAM MODE P2 
7.MACHINE NO.
8.PC SCHEDULE TIME
9.TRAINING MODE P/W
00.SCAN
SM (Service Mode)
SERVICE MODE 
0. HW TEST
1. CLEAR ALL TOTALS
2. CLEAR GRAND TOTAL
3. CLEAR PLU FILE
4. FLASHROM INFORMATION
5. MEMORY ALLOCATION
6. KEY ASSIGNMENT
Press PAGE DOWN to view the remainder of the SERVICE MODE menu:
SERVICE MODE 
7. IRC OPTIONS
8. RS232C PORT
9. SD CARD OPERATION
00.CLEAR CURR.BATCH

SAM4s SPS-300 Operator's & Programming Manual v1.4 Introduction • 19
Printer/Printers
The SPS-320 features a single receipt printer:
SPS-340 and SPS-345 Models feature separate receipt and journal printers:
Printer Specifications
Paper: 2 ¼” (58mm) Thermal Paper
Paper Loading: Drop-in Loading
Print Speed: 22 Lines per second
Access to SD
Card Slo
t
Access to SD
Card Slo
t

20 • Introduction SAM4s SPS-300 Operator's & Programming Manual v1.4
Control Lock
The control lock has 7 positions, accessed with 5 keys. Each ECR is shipped with two full
sets of keys.
VOID Use to void (correct) items outside of a sale.
OFF The register is inoperable.
REG Use for normal registrations.
XUse to read register reports.
ZUse to read register reports and reset totals to zero.
PUse to program the register.
SThe S position is a hidden position reserved for
dealer access.
Before performing any operations in Register Mode a clerk must be signed on. See “Clerk
Sign-On/Sign-Off” for a description of clerk operations.
Control Keys
All SPS-300 series models include two sets of keys that may be used to access the following
control lock positions.
Key Positions Accessible
REG OFF, REG
VD VOID, OFF, REG, X
Z VOID, OFF, REG, X, Z
P VOID, OFF, REG, X, Z, P
C ALL POSITIONS
Note: Keys may be removed from the control lock in the OFF or REG positions.
V
OID
P
Z
X
REG
OFF
S