CRS Sam4s ER-650 Troubleshooting guide

ER-650
Operation and
Program Manual
All specifications are subject to change without notice. ©2005, CRS, Inc.
M-ER650 Version 2.1

CRS, Inc.
Limited Warranty and Disclaimers of Warranty
This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its
entirety before attempting to install, use or program the product(s).
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect
to, the product or any of the products to which this manual applies. This manual is subject to change without notice and CRS, Inc. has no
obligation to provide any updates or corrections to this manual. Further, CRS, Inc. also reserves the right, without prior notice, to make
changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in
all respects and CRS, Inc. shall not be liable for any errors or omissions contained in this manual. In no event shall CRS, Inc. be liable for
any incidental or consequential damages relating to or arising out of the use of this manual. This document contains proprietary
information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without
prior written consent of CRS, Inc.
NOTICE
IF ANY WARRANTY IS EXTENDED TO YOU WITH REGARD TO THE PRODUCT(S) TO WHICH THIS MANUAL APPLIES, IT
IS A WARRANTY FROM THE ENTITY OR INDIVIDUAL FROM WHOM YOU DIRECTLY PURCHASED THE PRODUCT(S).
SUBJECT TO THE FOREGOING, UNLESS YOU ARE A DIRECT END USER CUSTOMER OF CRS, INC., CRS, INC. DOES NOT
EXTEND TO YOU ANY EXPRESS WARRANTY OR ANY IMPLIED WARRANTY AND EXPRESSLY DISCLAIMS ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR USE, OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY
WARRANTY OF NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS IN CONNECTION WITH THE PRODUCT(S)
OR ANY SOFTWARE, DRIVERS, OR PROGRAMMING PRODUCT, WHETHER EMBEDDED IN PRODUCT(S) OR PROVIDED AS
A SEPARATE PROGRAM, OR USED IN CONJUNCTION WITH THIS/THESE PRODUCT(S). CRS, INC. SPECIFICALLY DOES
NOT WARRANT THAT THE OPERATION OF ANY DRIVERS, SOFTWARE, OR PROGRAMMING PRODUCTS LICENSED
HEREUNDER, WHETHER EMBEDDED IN PRODUCTS OR PROVIDED AS SEPARATE PROGRAMS, SHALL BE
UNINTERRUPTED OR ERROR FREE OR THAT FUNCTIONS CONTAINED IN SUCH DRIVERS, SOFTWARE OR
PROGRAMMING PRODUCTS SHALL OPERATE IN COMBINATION(S) WHICH MAY BE SELECTED FOR USE BY YOU OR
OTHERWISE MEET YOUR REQUIREMENTS.
CRS, Inc. is not responsible for any damages or loss, either direct, indirect, special, incidental or consequential, which you may experience
as a result of your purchase or use of the product(s). Your sole remedy in the event that you encounter any difficulties with the product(s)
is against the entity or individual from whom you purchased the product(s).
Revision 2.0 - April 1, 2005
WARNING - U.S.
THIS EQUIPMENT GENERATES, USES AND CAN RADIATE RADIO FREQUENCY ENERGY, AND IF NOT INSTALLED AND USED IN
ACCORDANCE WITH THE INSTRUCTIONS MANUAL, MAY CAUSE INTERFERENCE TO RADIO COMMUNICATIONS. IT HAS BEEN
TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A COMPUTING DEVICE PURSUANT TO SUBPART J OF
PART 15 OF FCC RULES WHICH ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST SUCH INTERFERENCE
WHEN OPERATED IN A COMMERCIAL ENVIRONMENT. OPERATIONS OF THE EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY
TO CAUSE INTERFERENCE IN WHICH CASE THE USER, AT HIS OWN EXPENSE, WILL BE REQUIRED TO TAKE WHATEVER
MEASURES MAY BE REQUIRED TO CORRECT THE INTERFERENCE.
NOTICE - CANADA
THIS APPARATUS COMPLIES WITH THE CLASS “A” LIMITS FOR RADIO INTERFERENCE AS SPECIFIED IN THE CANADIAN
DEPARTMENT OF COMMUNICATIONS RADIO INTERFERENCE REGULATIONS.
CET APPAREIL EST CONFORME AUX NORMES CLASS “A” D’INTERFERENCE RADIO TEL QUE SPECIFIER PAR MINISTRE
CANADIEN DES COMMUNICATIONS DANS LES REGLEMENTS D’INTERFERENCE RADIO.
ATTENTION
The product that you have purchased may contain a battery that may be recyclable. At the end of its useful life, under various state and
local laws, it may be illegal to dispose of the battery into the municipal waste system.
Check with your local solid waste officials for details concerning recycling options or proper disposal.

SAM4s ER-650 Contents •i
Contents
Getting Started 1
About the SAM4s ER-650..........................................................................................................1
Using this Manual......................................................................................................................2
Unpacking..................................................................................................................................2
Installing the Paper....................................................................................................................3
Basic Features and Functions ....................................................................................................4
Standard Hardware......................................................................................................4
Optional Hardware......................................................................................................4
Software Features........................................................................................................4
Default Keyboard........................................................................................................6
Program Overlay .........................................................................................................6
Programmable Function Keys.....................................................................................7
Control Lock .............................................................................................................11
Front Display.............................................................................................................12
Rear Display..............................................................................................................15
Initial Clear..............................................................................................................................16
Operating Instructions 17
Operator Display Screen..........................................................................................................17
Operator Display Example........................................................................................18
Clerk Operations......................................................................................................................19
Clerk Sign On Instructions........................................................................................20
Clerk Sign Off Instructions .......................................................................................20
Clerk Time Keeping..................................................................................................21
Item Registrations....................................................................................................................23
Open Keyboard PLU Entry.......................................................................................24
Preset Price Keyboard PLU.......................................................................................24
Keyboard PLU Repeat Entry.....................................................................................25
Keyboard PLU Multiplication...................................................................................26
Keyboard PLU Multiplication with Decimal Point...................................................27
Split Pricing (Keyboard PLU)...................................................................................28
Single Item Keyboard PLU.......................................................................................29
Open Code Entry PLU ..............................................................................................30
Preset Price Code Entry PLU....................................................................................30
Code Entry PLU Multiplication ................................................................................31
Code Entry PLU Multiplication with Decimal Point ................................................32
Split Pricing Code Entry PLU...................................................................................32
PLU Price Inquiry .....................................................................................................33
Modifier Key.............................................................................................................34
Price Level Key.........................................................................................................35
Promo........................................................................................................................36
Waste.........................................................................................................................37
Shifting or Exempting Tax ......................................................................................................38

ii •Contents SAM4s ER-650
Shifting Tax...............................................................................................................38
Exempting Tax ..........................................................................................................39
Percent Key Operations...........................................................................................................41
Preset Percent Discount on an Item...........................................................................41
Enter a Percent Discount on an Item.........................................................................42
Percent on Sale Total.................................................................................................42
Coupon on Sale (Vendor Coupon)............................................................................43
Coupon on Item (Store Coupon) ...............................................................................44
Return Merchandise Registrations...........................................................................................45
Voids and Corrections .............................................................................................................46
Error Correction (Void Last Item).............................................................................46
Void Previous Item....................................................................................................46
Cancel........................................................................................................................47
Void Position Operations ..........................................................................................47
No Sale Operations..................................................................................................................48
Open Drawer .............................................................................................................48
Non Add Number......................................................................................................48
Received On Account Operations............................................................................................49
Paid Out Operations.................................................................................................................50
Subtotaling a Sale ....................................................................................................................51
Eat In/Take Out/Drive Thru Sales ...........................................................................................51
Totaling and Tendering............................................................................................................52
Totaling a Cash Sale..................................................................................................52
Totaling a Check Sale................................................................................................52
Tendering a Cash Sale...............................................................................................53
Tendering a Check Sale.............................................................................................53
Totaling a Charge Sale ..............................................................................................54
Tendering a Charge Sale ...........................................................................................55
Check Cashing...........................................................................................................56
Split Tender...............................................................................................................57
Post Tender................................................................................................................58
Food Stamp Sales......................................................................................................59
Currency Conversion.................................................................................................60
Receipt On/Off and Receipt on Request....................................................................61
Check Tracking Operations.....................................................................................................62
Overview...................................................................................................................62
Posting Balances Manually .......................................................................................64
Soft Check.................................................................................................................66
Hard Check................................................................................................................69
Fast Food Drive Thru ................................................................................................72
Scale Operations......................................................................................................................74
Direct Scale Entry......................................................................................................75
Automatic Scale Entry...............................................................................................76
Tare Weight Entry.....................................................................................................76
Manual Tare Weight Entry........................................................................................77
Manual Weight Entry................................................................................................78
Integrated Payment Operations................................................................................................78
X Mode 79
Manager Mode.........................................................................................................................79
Manager Operation..................................................................................................................80
X Reports.................................................................................................................................81
Declaration...............................................................................................................................83
Register Print Format...............................................................................................................84

SAM4s ER-650 Contents •iii
Stop Register Printing..............................................................................................................85
Training Mode.........................................................................................................................86
E.J. 0peration...........................................................................................................................87
Z Mode 89
Reset Report Mode..................................................................................................................89
Z Reports .................................................................................................................................90
Reset Electronic Journal..........................................................................................................92
PC Communication..................................................................................................................92
PLU Lookup Program .............................................................................................................93
Age Verification......................................................................................................................95
KP Starting No.........................................................................................................................96
DataTran Operation Menu.......................................................................................................97
Service Mode Programming 99
Overview .................................................................................................................................99
Clearing Memory...................................................................................................................101
Memory All Clear ...................................................................................................101
Hardware Test........................................................................................................................102
Hardware Test Table...............................................................................................102
Clear All Totals .....................................................................................................................103
Clear Grand Total..................................................................................................................103
Clear PLU File.......................................................................................................................104
EPROM Information .............................................................................................................104
Memory Allocation................................................................................................................105
Function Key Assignment .....................................................................................................107
Function Key Codes................................................................................................109
IRC Options...........................................................................................................................110
RS232C Port 1/RS232C Port 2 Options................................................................................111
RS232C Settings Screen Program Notes.................................................................114
Program Mode Programming 115
Program Mode Menu.............................................................................................................115
PLU Programming.................................................................................................................117
Add/Modify PLU ....................................................................................................117
PLU Options - Reference Information....................................................................120
Delete PLU..............................................................................................................122
Group Programming..............................................................................................................125
Sales Tax Programming.........................................................................................................128
Programming an Add-On Tax Rate Percentage......................................................129
Programming a Tax Table.......................................................................................130
Programming a VAT (Value Added Tax)...............................................................134
Programming a Canadian GST................................................................................135
System Option Programming.................................................................................................136
System Options - Reference Information................................................................140
Print Option Programming ....................................................................................................144
Clerk Programming ...............................................................................................................151
Clerk Programming - Reference Information..........................................................152
Function Key Programming ..................................................................................................153
#/NS.........................................................................................................................154
%1 -%5....................................................................................................................156
ADD CHECK..........................................................................................................159
CANCEL.................................................................................................................161

iv •Contents SAM4s ER-650
CASH ......................................................................................................................162
CHARGE 1-8 ..........................................................................................................164
CHECK CASHING.................................................................................................166
CHECK ENDORSEMENT.....................................................................................167
CHECK ...................................................................................................................169
CHECK # ................................................................................................................171
CURRENCY CONVERSION 1-4 ..........................................................................173
EAT-IN TAKE OUT DRIVE THRU.....................................................................174
ERROR CORRECT ................................................................................................175
F/S TEND................................................................................................................176
FUNCTION LOOK UP (1-2)..................................................................................178
GUEST....................................................................................................................180
LEVEL 1-5..............................................................................................................181
MDSE RETURN.....................................................................................................182
MODIFIER 1-5 .......................................................................................................183
PBAL.......................................................................................................................185
PAID OUT 1-3........................................................................................................186
PRINT CHECK.......................................................................................................187
PROMO...................................................................................................................188
RECD ON ACCT 1-3..............................................................................................189
SCALE ....................................................................................................................190
SERVICE ................................................................................................................192
TABLE....................................................................................................................194
TARE.......................................................................................................................195
TAX EXEMPT........................................................................................................196
TIME IN/OUT.........................................................................................................197
TIP...........................................................................................................................198
VALIDATE.............................................................................................................200
VOID ITEM............................................................................................................201
WASTE...................................................................................................................202
Logo Descriptor.....................................................................................................................203
Preamble..................................................................................................................204
Postamble ................................................................................................................205
Endorsement Message.............................................................................................206
Financial Report ......................................................................................................207
Clerk Report ............................................................................................................208
Macro Name............................................................................................................209
DataTran..................................................................................................................210
NLU Code Number................................................................................................................211
Download Programs ..............................................................................................................212
Clerk In/Out...........................................................................................................................214
PLU Stock..............................................................................................................................215
Drawer Limit..........................................................................................................................216
Check Change Limit..............................................................................................................217
Time & Date ..........................................................................................................................218
Tare Weight...........................................................................................................................219
Macro.....................................................................................................................................220
Programming a New Macro ....................................................................................221
Editing an Existing Macro.......................................................................................222
Machine No. ..........................................................................................................................223
PC Schedule Time .................................................................................................................224
Training Mode Password.......................................................................................................225
Program Scans .......................................................................................................................226
Sample Reports 227

SAM4s ER-650 Contents •v
Financial ................................................................................................................................227
Time.......................................................................................................................................232
PLU........................................................................................................................................233
Clerk ......................................................................................................................................234
Individual Clerk.....................................................................................................................235
Groups ...................................................................................................................................236
Stock......................................................................................................................................237
Clerk Time Report.................................................................................................................238
Check File..............................................................................................................................239
PLU Zero Sale.......................................................................................................................240
Balancing Formulas...............................................................................................................241
Integrated Payment Appendix 243
One Day Example of Credit Authorization ...........................................................................243
Open Batch..............................................................................................................243
Sample Transaction.................................................................................................245
Manual Card Entry..................................................................................................247
Merchandise Return ................................................................................................248
Void Transaction.....................................................................................................249
Local Total Report...................................................................................................250
Tip (Gratuity) Entry.................................................................................................250
Close Batch .............................................................................................................251
Integrated Payment Program Requirements ..........................................................................252
DataTran Operation Menu.....................................................................................................253
Initialize EFT...........................................................................................................253
Clear Current Batch.................................................................................................254
Change Batch Number ............................................................................................254
Issue Local Total.....................................................................................................254
Issue Transaction.....................................................................................................254
Issue Batch Status....................................................................................................255
Dial In Load/Dial Out Load ....................................................................................255
Tip Operation ..........................................................................................................255
Local Transaction Report Key...............................................................................................256
Glossary of Terms 259
Index 265

SAM4s ER-650 Getting Started •1
Getting Started
About the SAM4s ER-650
Congratulations! You have selected a very flexible electronic cash register designed for years
of reliable service. The SAM4s ER-650 will fit many shops and restaurants, providing fast
transaction processing, security, and detailed sales information.
The SAM4s ER-650 features a unique operator screen that allows you to view itemized
transaction information, as well as providing on screen programming that is simple and easy
to use. The flat keyboard has 98 individual key locations. All locations are programmable so
that your SAM4s dealer can customize the keyboard to fit your needs exactly.

2 •Getting Started SAM4s ER-650
Using this Manual
This manual provides the sequences and reference information required to set up and operate
your SAM4s ER-650.
In this Manual you will find:
• "Getting Started" - Before you begin, please review the information in this
chapter carefully, including:
⇒ unpacking and initial setup
⇒ the basic features and capabilities of your ER-650
• "Operating Instructions" - Step by step operating sequences for your ER-650.
• "X Mode" - Manager procedures, including X reports are detailed here.
• "Z Mode" - Z (reset) reports are detailed.
• "Service Mode Programming" - In the service mode, you can perform hardware
tests, then complete one-time set up procedures that will ready your ER-650 for
use.
• "Program Mode Programming" - All routine programming procedures, including
PLU, function key, system options and sales tax programming are performed in
Program Mode.
• "Sample Reports" - A sample of each report is provided.
Unpacking
1. Unpack and Unwrap the cash register.
2. Located in the packing are the following items:
• 1 roll of paper and paper spindle,
• 2 sets of control keys,
• Operation and Program Manual,
• 3 Keyboard legend sheets: 1 blank, 1 blank with numerals, 1-alpha numeric,
• 1 ferrite core for use with optional IRC cable. (See instructions included
with IRC cable.)
3. Remove the cardboard protectors from the cash drawer.
4. Plug the register into a grounded outlet (three prong), insert a control key and
turn the key to the REG control lock position.

SAM4s ER-650 Getting Started •3
Installing the Paper
1. Remove the printer cover.
2. Press the printer mechanism cover release tab and lift to access the paper spool
compartment.
3. Place the paper roll in the compartment as shown.
4. Unspool a few inches of paper and snap the printer mechanism cover closed.
Pass the paper through the window of the printer cover.

4 •Getting Started SAM4s ER-650
Basic Features and Functions
Standard Hardware
• Adjustable 8-line, 20-character liquid crystal display.
• Flat spill resistant 98-position keyboard.
• Thermal 32-column printer.
• Sturdy Metal Cash Drawer with removable 5 Bill/5 Coin insert.
• 7-position control lock.
• Standard customer pole display.
• Communications ports: 2 RS232C & IRC.
Optional Hardware
• Load cell scale.
• Kitchen printer or video requisition system.
• Bar code scanner.
• Coin changer.
• Pole Display.
• Liquor dispensing system.
• DataTran Integrated Payment Appliance.
• Real clerk keys and lock assembly for 15 clerks.
Software Features
• 63 standard/80 maximum keyboard PLU keys.
• Up to 5 price levels for each PLU.
• Up to 5 PLU modifier keys (i.e. small, medium, and large).
• Over 10,000 Price Look Ups (PLUs) are available. (The total number of PLUs
available varies by memory allocation. Ask your SAM4s dealer for more
information.) To accommodate UPC scanning, each PLU can be given an
identifying number up to 14 digits in length.
• 12 character programmable descriptors for PLUs and functions.
• Up to 99 PLU Group totals.
• Up to 99 clerks with separate report totals.
• Employee time keeping functions for each clerk.

SAM4s ER-650 Getting Started •5
• Four tax rates with value added tax (VAT) capability. Each tax rate is
programmable for tax table look-ups and/or straight percentage tax programming.
Tax rate 4 can be programmed to accommodate Canadian goods and services tax
(GST).
• Programmable functionality for each key location.
• 24-hour real-time clock with automatic day and date change.
• Check, Cash, and up to 8 charge tender functions.
• Currency conversion capability for calculating sale totals in foreign currency (for
up to 4 foreign currencies.)
• Training mode.
• Food stamp sorting and tendering.
• Programmable discount/surcharge/coupon keys.
• Insure accuracy with Error Correct, Void, Cancel and Void Transaction
functions.
• Function keys for posting charges and payments to accounts or guest checks.
You can choose manual previous balance posting as well as hard or soft check
tracking. (Check capacity is determined by memory allocation.)
• Macro, Function Look-up, Price Inquiry, Promo and Waste functions.
• Management reports, with the capability to view most reports on the register
display.
• Electronic Journal capability, where transaction information can be captured in
register memory for printing at a later time. (Capacity is determined by memory
allocation.)
• 6-line programmable preamble and postamble messages.
• 10-line programmable check endorsement message.
• Programmable descriptors for financial and clerk reports.
• Up to 5 PLU look-up keys; each key can display up to eight PLUs for quick
registration.
• Age verification feature that requires the operator to enter the customers date of
birth before selected items can be registered.

6 •Getting Started SAM4s ER-650
Default Keyboard
1 3 2
4 5
LEVEL
2 8 9
3 FUNCTION
LOOK-UP1
#/NS
7
9
14
2 ADD
CHECK
PAGE
DOWN
PLU
7
13
6
4
ERROR
CORR
TAX 1
SHIFT
10
16
5
LEVEL
1
11
17
.
6
CLEAR
ESC
000
12
18
CLERK
#
PAGE
UP
PAPER
FEED VOID ITEM
20
26
32
19
24
31
21
27
33
23
28
34
23
30
35
38
4437
42
39
45
40
46
41
47
48
49 CASH
ENTER
SBTL
CHECK
FUNCTION
LOOK-UP2
YES/NO
@/FOR
PRTSCR
% 1
52
5851
56
53
59
54
60
55
61
62
63
1. CANCEL
2. MDSE RETURN
3. RA1
4. PO1
5. TIP
6. TAXEXMT
7. CONV1
8. TIME IN/OUT
FUNCTION LOOK-UP 1 MENU
1. CHARGE 1
2. CHARGE 2
3. CHARGE 3
4. CHARGE 4
5. CHARGE 5
6. CHARGE 6
7. CHARGE 7
8. CHARGE 8
FUNCTION LOOK-UP 2 MENU
8
1 15 22 29 4336 50
% 2
% 3
57
Program Overlay
1 32
4 i5
)
8 9
Q
7
@
=
!
PAGE
DOWN
/
PLU
:
DOUBLE
6
A
W
#
Z
S
E
.
CAPS
CLEAR
ESC
000
X
D
PAGE
UP
PAPER
FEED
BACK
SPACE
"
SPACE
V
G
C
F
T
;
SPACE
B
$
'
SPACE
R
%
?
Y
&^
<
H
U
N
J
SPACE
M
SPACE
>
CASH
ENTER
SBTL
YES/NO
@/FOR
PRTSCR
P
I
(*
-
K
O
,
L
CAPS
.
CAPS
+

SAM4s ER-650 Getting Started •7
Programmable Function Keys
Functions can be assigned as necessary from the list that follows into any keyboard location.
Key Descriptions
KEY Description
NUMERIC
KEYPAD: 0-9, 00,
AND DECIMAL
Use the numeric keypad to enter amounts and other numeric values.
The decimal key is used for decimal multiplication, when setting or
entering fractional percentage discounts, or when programming fractional
tax rates. Do not use the decimal key when making amount entries into
PLUs or tendering.
NLU 1 - NLU 80 Use any of the 80 NLU keys to categorize merchandise (as you would with
traditional department keys.) NLUs can be programmed to access any PLU
number in the register.
#/NS Press to open the cash drawer when you have not already started a
transaction. Also, can be used to print any non-adding number (up to 9
digits) on the printer paper.
%1 -%5 Up to five %keys may be placed on the keyboard. Each %key is set with a
specific function, such as item discount or surcharge, or sale discount or
surcharge. The percent rate may be entered or preprogrammed, or the percent
keys can be programmed with a negative open or preset price, thus acting as
coupon keys.
@/FOR
(PRT SCREEN) Enter a quantity, then press the @/FOR key to enter multiple items. Also
use to enter “split pricing” items, such as 1 item at 3 for $.89.
When pressed directly, the @/FOR key will cause the information
displayed on the screen to be printed. (The print screen function is allowed
or disallowed by a system option.)
ADD CHECK Use to combine individual trays (in a cafeteria situation) that will be paid
together. Each tray subtotal can advance the consecutive number,
depending on programming.
CANCEL Press CANCEL to void (or erase) all items entered thus far in any
transaction.
CASH
(ENTER) Press to total a transaction paid by cash. Also, if the cash amount tendered
is over the amount purchased, enter the amount of the tender, then press the
CASH key. The drawer will open and the cash change will be computed.
The CASH key doubles as an ENTER key. When you are performing
manager functions, or programming, use the ENTER key to advance to the
next item or screen.
CHARGE 1-8 Use to finalize charge sales. Calculates the sale total including tax, finalizes
the sale, and opens the cash drawer. Change computation may be allowed
by entering an amount before pressing the CHARGE key. The cash
drawer will open only if the amount tendered is equal to or greater than the
total amount of the sale. Change issued will be subtracted from the cash-in-
drawer total.
CHECK CASHING Use to exchange a check for cash. Cash-in-drawer and check-in-drawer totals
are adjusted.

8 •Getting Started SAM4s ER-650
KEY Description
CHECK
ENDORSEMENT Use to print a check endorsement message on an optional slip printer. A
programmable message up to 10 lines can also be printed.
CHECK Press to total a transaction paid by check. Also if the check amount is over
the amount purchased, enter the amount of the check, then press the
CHECK key. The drawer will open and the cash change will be computed.
CHECK # The CHECK # key is used to begin a new, or access an existing balance
(hard check) or itemized bill (soft check.)
Check track numbers that are entered manually may be set at a fixed length
of one to nine digits. Check track numbers assigned automatically will
begin with #1.
Existing checks are accessed by entering the check track number and
pressing the CHECK # key.
CLEAR
(ESC) Press to clear numeric errors made on keyboard prior to pressing the
registration key. Also press to stop the error alarm when incorrect entries
are made.
The CLEAR key doubles as an ESC (Escape) key. When you are
performing manager functions, or programming, use the ESC key to back
up, or return to the previous screen.
CLERK # Use to sign on or sign off a clerk.
CURRENCY
CONVERSION 1-4 The currency conversion function, allowed after subtotal, converts and displays
the new subtotal at a preprogrammed exchange rate. Tendering is allowed after
using the currency conversion function. Change is calculated and issued in
home currency. The amount of foreign currency tendered is stored in a
separate total on the Financial report, but not added to the drawer total.
EAT-IN
TAKE OUT
DRIVE THRU
Eat-In, Take Out and Drive Thru are subtotal functions. In areas that have
different tax rules for eat-in and take out sales, the EAT-IN,TAKE OUT
and DRIVE THRU keys can be programmed to automatically charge or
exempt taxes.
Sales may not be split between Eat-In, Take Out and Drive Thru.
The EAT-IN,TAKE OUT and DRIVE THRU keys maintain separate
totals on the Financial report.
ERROR CORRECT Press to void (or erase) the last item entered.
F/S SHIFT When pressed before a PLU entry, the F/S SHIFT key reverses the
preprogrammed food stamp status of the PLU. For example, an item not food
stamp eligible can be made food stamp eligible.
F/S SUB Displays the amount of the sale that is food stamp eligible.
F/S TEND Use to tender food stamps for eligible sales.
FUNCTION LOOK
UP (1-2) Press a function look up key to display a list of functions that may not be
located on the keyboard. Up to 8 functions can be listed on a function look up
screen.
GUEST Use to enter the count of guests served as part of a guest check. The entry of a
guest count can be enforced when opening a guest check, or for all
transactions.

SAM4s ER-650 Getting Started •9
KEY Description
MACRO 1-10 Macro keys may be programmed to record, then later perform, up to 50
keystrokes. For example, a macro key could be set to tender (preset tender) a
common currency, such as $5 into the cash key.
MDSE RETURN Used to return or refund merchandise. Returning an item will also return
any tax which may have been applied.
MODIFIER 1-5 The MODIFIER key alters the next PLU registered, either by changing the
code number of the PLU so that a different item is registered, or by adding
the modifier descriptor (and not changing the code of the subsequent PLU.)
PBAL Use to enter the amount of an outstanding balance. The PBAL key will take
the recall function if the drive thru feature is enabled in CHECK # key
programming.
PAGE DOWN When transactions contain more items than can be displayed on the screen
at one time, press the PAGE DOWN key to view items at the end of the
transactions.
PAGE UP When transactions contain more items than can be displayed on the screen
at one time, press the PAGE UP key to view items at the beginning of the
transactions.
PAID OUT 1-3 Use to record money taken from the register to pay invoices, etc. The paid out
amount subtracts from the cash-in-drawer total. Paid outs are allowed outside
of a sale only
PAPER FEED Press to advance the printer paper.
PLU Use to register a Price Look Up (PLU) that is not located on the keyboard.
PLU LOOK UP 1-5 Use PLU LOOK UP keys to view a list of up to 8 PLUs on the display. With
the PLU list in view, a PLU can be registered by pressing the digit representing
the PLU. Up to five PLU LOOK UP keys can be placed on the keyboard.
PRICE INQUIRY Use to display the descriptor and price of a PLU without registering the price.
PRICE LEVEL
(1- 5) Price Level keys shift the price PLU that is being registered . Levels can be
stay down ; pop-up after each item to register, for example large, medium or
small soft drink; pop-up after each transaction to register, for example,
toppings of various pizza sizes.
PRINT CHECK Use to print a guest check. The check can be printed on an optional (RS-232C)
printer, or can be printed on the receipt printer. The PRINT CHECK key can
be set to automatically service the check.
PROMO The PROMO key allows you to account for promotional items, as in "buy two,
get one free". Pressing this key will remove an item's cost from the sale, but
will include the sale of the item in the item's sales counter.
RECD ON ACCT
1-3 The RECD ON ACCT (received on account) key is used to record media
loaned to the cash drawer, or payments received outside of a sale. The cash
drawer will open. The amount received adds to the cash-in-drawer total.
SBTL Press once to display the sale subtotal.
SCALE Use to make weight entries. When a scale is attached, press the scale key to
show the weight in the display, then press (or enter) a PLU to multiply the
weight times the price. When a scale is not attached, you can manually enter
the weight (using the decimal key for fractions). PLUs may be programmed to
require an entry through the scale key.

10 •Getting Started SAM4s ER-650
KEY Description
SERVICE Use to temporarily finalize Previous Balance or check tracking transactions.
TABLE You can enforce the entry of a table number for guest check transactions, or for
all transactions. If you are tracking guest check balances, the balance can be
recalled either by entering the check number or the table number.
TARE Tares are container weights. If you are using the scale function, you can preset
up to 5 different tare weights. The tare can be subtracted automatically when a
specific PLU is registered, or the tare can be subtracted by manually inputting
the tare number and pressing the TARE key. Tare #5 can be programmed for
entering tare weights manually.
TAX EXEMPT Press the TAX EXEMPT key to exempt tax 1, tax 2, tax 3, and/or tax 4 from
the entire sale.
TAX SHIFT 1-4 Press to reverse the programmed tax status of a PLU. For example, by
pressing the appropriate TAX SHIFT key prior to registering a taxable
item, the item will be sold without sales tax added.
TIME IN/OUT Use to track hours worked by an employee, as would be done by a time
clock.
TIP The TIP key allows a gratuity to be added to a guest check before payment.
The tip amount is deducted from the Cash-in-Drawer amount for the
Clerk/Cashier closing the guest check.
The TIP key may be programmed as either a percentage or amount. If
programmed as a percentage, tax programming defines whether the
percentage is calculated on the net amount, or the amount after taxes.
VOID ITEM Use to void an item previously entered within a transaction by pressing
VOID, then re-entering the item you wish to remove.
WASTE The WASTE key allows control of inventory by accounting for items that
must be removed from stock due to spoilage, breakage or mistakes. Press the
WASTE key before entering wasted items, and then press the WASTE key
again to finalize. The WASTE key may be under manager control, requiring
the control lock to be in the Xposition. The WASTE key is not allowed
within a sale.
YES/NO Press to toggle from Y(yes) to N(no) when selecting program options.
VALIDATION Press to initiate a single line validation. Note that an optional printer with
validation capability must be attached to the SAM4s ER-650 and identified.

SAM4s ER-650 Getting Started •11
Control Lock
V
OID
PGM
Z
X
REG
OFF
SM
VOID
OFF
REG
X
Z
PGM
SM
Use to void (correct) items outside of a
sale.
The register is inoperable.
Use for normal registrations.
Use to read register reports and perform
other manager functions.
Use to read register reports and reset totals
to zero.
Use to program the register.
Service Mode used for tests and special
settings.
The SAM4s ER-650 includes two sets of keys that can be used to access the following key
lock positions.
Key Positions Accessible
VD VOID, OFF, REG, X
REG OFF, REG
Z OFF, REG, X, Z
P VOID, OFF, REG, X, Z, PGM
C ALL POSITIONS
Note: Keys can be removed from the key lock in the OFF or REG positions.

12 •Getting Started SAM4s ER-650
Front Display
The front display is a liquid crystal screen, allowing you to view up to 8 lines of information
with up to 20 characters per line. The display is backlit and adjustable to provide excellent
visibility, regardless of lighting conditions.
When the control lock is in the OFF position, the message OFF MODE is displayed and the
register can not be operated. When the control lock is in the REG or VOID positions the
appropriate message, VOID MODE or REG MODE is displayed with the message
"CLOSED". You must sign on a clerk to remove the "CLOSED" message and begin
operation. When the control lock is in the X, Z, PGM or SM positions, the appropriate menu
is displayed.
OFF
OFF MODE
REG
REGISTER MODE
██████████
█CLOSED █
██████████
VOID
VOID MODE
██████████
█CLOSED █
██████████