Cubby Bed User manual

Cubby Bed
Manual
Read all instructions + warnings before use
Contact us: [phone]

Table of
Contents
03 USER INFORMATION + WARNINGS
04 ASSEMBLY INSTRUCTIONS
15 FAQS + HOW TO USE CUBBY BED
18 WARRANTY
22 MAINTENANCE CHECKLIST
23 HOW TO CARE FOR YOUR CUBBY
2

Important User Information
READ THIS USER MANUAL AND ALL INSTRUCTIONS, AND WARNINGS BEFORE USE OF THE PRODUCT
KEEP ALL INSTRUCTIONS, INFORMATION AND WARNINGS FOR FUTURE USE
Intended Use: The Cubby Bed is an enclosed canopy bed designed for people with
cognitive conditions and special needs to provide a safe environment and to
prevent bed exit and injury. The tensioned walls provide padding and the safety
sheets are designed to guard against burrowing or entrapment. 3

Our team has spent hundreds of hours designing, manufacturing
and testing this product. We hope it will bring rest and joy to
you and your loved one.
Follow these step by step instructions to set up your bed.
If you have any questions or issues, contact us anytime.
Email Us: [email protected]
Text Or Call Us: [phone]
Setup
Time
1-2 Hours
People
Required
Tools
Required
1 But 2 Will
Make It Easier
1 Hex Key
(Included)
Questions?
Welcome to Your New Cubby Bed!
4

Parts List
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
23
17
18
19
20
21
22
16
24
Top End Pole (x2)
Vertical Corner Pole (x4)
Bottom Length Pole (x4)
Bottom End Pole (x2)
Top Arch Pole (x4)
Arch Connector (x2)
Straight Connector (x2)
Top Corner Connector (x4)
Bottom Corner L Bracket (x2)
Bottom Corner R Bracket (x2)
Canopy
Safety Sheet
Canopy Hole Cover
Screws - Extras Included
Canopy Eyes (x4)
Canopy Feet (x4)
Hex Key
Locks
Safety Clasps ("S-clips")
Velcro Straps
Mattress - Sold Separately
Slats - Not Shown
1
2 34 567 8 9 10 11 12
15 16 13 19 17 23
1820
Canopy Ears (x4)
14 24
Canopy Straps
(Included with canopy)
5

1
9
4
10
2
Connector sits above
bolt on vertical pole
First, make the vertical sides of the bed in two sections. You will make these on
the floor and then raise them once assembled. Slide pole #2 through connector #9
so that the connector sits above the bolt. Repeat with connector #10. The connector
tabs should be on the inside of your section assembly. Insert pole #4 into #9 and
#10 connectors and orient like below. Insert four screws (#20) into the #9 and #10
connectors and tighten with hex key (#19). Repeat to make two sets.
Tab on
inside
Assemble flat and
then rotate vertically
once assembled
6

Raise your two assemblies upright from Step 1. Insert one #3 pole into one #7
straight connector, align the Velcro to be facing the same direction, and tighten the
necessary screws (#20) with hex key (#19). Add another #3 pole to the other side of
the connector and repeat. Insert horizontal tube you just assembled into the #9 and
#10 connectors, aligning the Velcro so it’s facing down. Tighten the screws (#20) on
#9 and #10 connectors with the hex key (#19). Build another horizontal length of
tube for the other side of the bed.
2
3
7
9
10
Push Poles all the
way into connectors
Connector
rests above bolt
7

Assemble the slats (#22) by following their included instructions. Do not peel off
the white tape. Mount the slats onto the frame. The tabs attached to the #9 and #10
connectors should be on the inside corners of the slats set and the slats should rest
fully on the length tubes. Secure the slats to the frame with the Velcro straps (#23).
Build the short side of the canopy frame by inserting one #1 pole into two #8
connectors. Then repeat for the other side. Lightly tighten screws (#20) with hex key
(#19). Slide one of your #1 + #8 assemblies onto the #2 vertical corner poles. Line
up the connectors on both sides at the same time. This may require two people. Be
careful not to pinch your fingers. Fully tighten screws (#20) with the hex key (#19).
4
3
916
18
2
22
Push Poles all the
way into connectors
Gap between
slats and short ends
of bed is normal
Bed slats fit
around metal tab on
corner connectors
9 10
8
1
8

Now you will build the arch connectors for the long side of the canopy frame.
Insert two #5 poles into the #8 corner connectors and join in the middle with the #6
connector. Tighten the screws (#20). Repeat to build the other side arch. Do a final
tighten of all screws.
5
5
8
6
11
21
Push poles
all the way into
connectors
6
Center your mattress (not included - must be a full, 8-10" thick mattress) on the
slats (#22). Orient the canopy (#11) on the frame. The Velcro skirt will be at the
bottom and the "smile" zippers should be facing up. Wrap one of the top horizontal
end sleeves around the pole and secure it with the buckle provided to hold the canopy
weight, before zipping the sleeve over the pole. Repeat with the other side.
9

Again, use the buckles provided to hold the weight of the canopy on the arch
poles before zipping the top sleeves across both curved poles. Zip the corner sleeves
around the four vertical poles. Unzipping and stretching the doors can make this
easier. Tighten the bottom straps under the slats. Secure the bottom skirt to the
frame with the Velcro. If door zippers are hard to close, adjust bottom velcro to make
it easier.
7
10

8
9
15
14
12
11
18
17
Connect the Safety Sheet (#12) to the interior zipper skirt on the canopy (#11).
Secure the sheet zipper to the loop on the canopy with the lock (#18) to prevent the
patient user from removing it. Do not use the product without the Safety Sheet
zipped and locked in place. Do not use regular fitted sheets.
Now, you will add the blue Cubby features. Attach the four “ears” (#16) to the
canopy with the color-coded snap buttons. When facing the smile door, the ear
labeled 1 goes on the left and the ear labeled 2 goes on the right. Secure the back
matching colored snaps. Wrap the four "feet" (#15) around the poles. Finally, stick
two "eyes" (#14) on the Velcro circles on each Smile Door (see photo in Step 9).
Match Black
+ Silver Buttons
Ensure the sheets
are used and locked
at all times
11

10
Secure the fabric zipper cover (#13) (if you do not have a technology hub
installed) to the canopy using one of the included locks (#18). If you do have the
Technology Hub, please refer to the separate manual for installation.
Ensure the fabric zipper
cover is locked at all times
13 18
Additional Views for Reference
*Electronics come with the
Cubby Plus
The Cubby can NEVER be used
without either the fabric or
electronics installed in this area
12

11
12
17
17
Canopy Shown
Closed + Secured
When closing the Cubby, hide the interior zipper with the safety pockets so it is
not accessible from the inside of the bed. Use the #17 s-clip safety clasps to secure
the zipper to the door loops as shown below.
Canopy Shown Open
(unsecured)
Use the canopy straps (#24) to secure either the fabric door or both the mesh +
fabric doors of the Cubby when you would like them rolled up. There are 4 straps
on each door - 2 that are permanent, sewn into the door seams, and 2 that are
removable via snaps. Ensure that any removable straps not being used are
removed from the bed for your child's safety.
Fabric Door Open,
Mesh Door Closed
Adhere the fabric door
with the permanent
straps + remove the
snap-on straps
Fabric + Mesh
Doors Open
Use the snap-on straps
to secure doors open.
The permanent straps
will be rolled up as well
Fabric + Mesh
Doors Closed
Remove the snap-on
straps from the bed
13

Your Cubby Bed is now set up!
13
Better Sleep + Safer
Nights Have Arrived!
14

Assembly + Care FAQs
I can't zip the canopy on the frame - it is really tight. What should I do?
First, check that you have assembled the frame correctly. The two curved poles (#5)
should be inserted into the #6 connector as far as possible. Start by attaching the sleeves
to the top part of the frame, one side at a time. Lastly, unzip the canopy doors to give you
more flexibility and zip the vertical side sleeves around the side poles of the frame. If the
canopy is still tight, you may need to stretch the fabric a few times to loosen.
What are the locks and S-clips for?
Great question! These are a key safety feature of the bed. The locks are provided to secure
your safety sheet to the canopy, and to secure your Technology Hub (or cloth cover, if
you're not using the Technology Hub) to the canopy. The S-clips are included to secure
the canopy door zippers closed, to prevent user elopement.
Why don't my slats fit on the bed frame?
Check that the corner connectors (#9 and #10 parts) are fully seated on the bed frame
poles. These must be assembled correctly so the bed slats will fit around the upright metal
tabs on the #9 and #10 connectors.
Why has my canopy gotten looser over time?
This will happen over time with normal wear on the bed. Pull the bottom of the bed skirt
around the bottom of the bed frame and secure with the adhesive-backed velcro on both
the bed skirt and frame. You can turn the bed frame poles to better position the velcro if
needed.
Can I wash my canopy? How do I protect my Cubby Bed over time?
Yes, please see the Care + Cleaning Instructions on your Cubby Bed and in this manual.
The canopy can be machine washed in cold water but cannot be machine dried. Register
your Warranty for full protection at CubbyBeds.com/pages/warranty.
What happens if my Cubby rips or I notice other damage?
Please contact us right away! Only use your Cubby Bed when it is assembled correctly
and is in safe working condition.
Further questions?
Contact us at [email protected]
1
2
3
4
5
6
15

How to Use Your Cubby Bed
Dual-Layer Mesh + Fabric Canopy
Full fabric enclosure
Simply zip both mesh and fabric entrances to
create the most cocoon-like environment free
from distractions.
Mesh enclosure
Simply zip the mesh entrance, roll the solid
fabric door up and use the buttoned door
straps to hold the roll at the top.
With the ability to choose how to secure the entrances,
the Cubby can be adapted for many types of users.
1.
2.
Safety Sheets
The Safety Sheets zip and lock to the interior sidewalls
above the mattress. The safety sheets are REQUIRED
to guard against entrapment and burrowing.
*Must use full-size mattress*
W: 54" x L: 75"(8-10" thick)
Safety Pocket + Clasp
Each entrance has a safety pocket + clasp that hide
and secure the interior zipper to prevent wandering
and ensure a night of safe sleep.
The Security clasp is an S-Clip. Simply secure one end
of the S-Clip to the black safety loop attached to the
canopy. Secure the other end of the S-Clip to the base
of the zipper pull.
Tension Padding
The canopy is stretched tight, creating 360 degrees
of padding. The tensioned walls are similar to a
trampoline to provide padded protection to guard
against injury.
It is recommended to check your Cubby for tight
tension in the canopy. Simply re-attach velcro at
bottom of bed or slightly expand the frame to
increase tension.
16

Access Holes
There are 4 steel grommets that come standard in
each corner of your Cubby Bed. Use the access
holes with Doctor approved equipment such as
alarms, feeding tubes or breathing machines.
Door Straps
The door straps are used to hold up the rolled
entrances of the bed during caregiving or therapy.
Do not leave the door straps in the bed.
Interior Mesh Pocket
The interior mesh pocket can be used to store
your kiddos favorite things. It is detachable, if
required to have nothing in the bed.
Fabric Hole Cover
The fabric hole cover can be zipped and secured
into the Cubby Bed if you don't have a Technology
Hub. Make sure this insert is zipped and secured
with the lock at all times to prevent removal and
maintain user safety.
How to Use the Cubby Doors
The mesh door can be zipped and secured to provide a secure
environment with great visibility and breathability.
The solid fabric door can be zipped and secured If the user
requires more environmental sensory control.
The Cubby Bed is built with dual-layer mesh and fabric doors.
This enables two secured entrance options for the user.
1.
2.
17
How to Use Your Cubby Bed

How to Use Your Warranty
Register Your Warranty:
CubbyBeds.com/pages/warranty
We design every Cubby to be serviceable - meaning that as a system of parts, we can easily change out
defective parts rather than having to replace or throw away the entire product. This Cubby Beds Limited
Warranty is a commitment to our customers, an expression of our confidence in the quality of our products,
and a statement that we stand behind that quality.
Cubby Beds warrants to the original retail purchaser that our Canopy Fabric will be free from defects in
material and workmanship for a period of 1 year from the date of purchase. Cubby Beds warrants to the
original retail purchaser that our Bed Frame, inclusive of the hardware, steel legs, steel cross bars, steel
connectors, and steel slats will be free from defects in material and workmanship for a period of 1 year from
the date of purchase. Cubby Beds warrants to the original retail purchaser that our electronics unit including
the casing, hardware, light/speaker system, and camera will be free from defects in material and
workmanship for a period of 1 year from the date of purchase.
NOTE: The Cubby Beds Limited Warranty covers repair or replacement for defective products as set forth
herein within the continental United States only, and does not cover regular, non-defective returns of the
bed or other products. Products that are returned in our standard return period are processed differently in
accordance with the terms and conditions.
How To Submit A Claim
You must register the warranty at the bottom of this page.
Before submitting a claim, please carefully review the Terms + Conditions below. Customers must notify the
Cubby Beds team in writing of any claims in regards to the canopy, frame, and electronics within 1 year
from the date of purchase.
Please email [email protected] with the following information:
ORDER NUMBER
FIRST + LAST NAME
EXPLANATION OF DAMAGE/DEFECT
PHOTOS OF DAMAGE/DEFECT
Upon receiving notification of a claim, a Cubby Beds representative will
respond to your inquiry within 3 business days.
All warranty claims are subject to inspection by Cubby. We reserve the right to determine whether or not
damages are covered by the Cubby Beds Limited Warranty, in our sole discretion.
18

CHANGES IN SURFACE FINISHES DUE TO AGING OR EXPOSURE TO LIGHT.
NORMAL WEAR AND TEAR (INCLUDING, BUT NOT LIMITED TO, EVERYDAY WEAR AND TEAR OF FABRIC ON CANOPY).
DAMAGE TO THE FABRIC FROM DRYING.
DAMAGE FROM ANY OF THE FOLLOWING:
SHARP OBJECTS OR IMPRINTING FROM WRITING INSTRUMENTS;
PROLONGED EXPOSURE TO MOISTURE OR DIRECT SUNLIGHT;
MODIFICATIONS, ALTERATIONS, TAMPERING, OR IMPROPER MAINTENANCE OR REPAIRS;
INCONTINENCE OR HYGIENE ISSUES
ACTS OF GOD, INCLUDING BUT NOT LIMITED TO FIRE, LIGHTNING, FLOOD, TORNADO, EARTHQUAKE, OR HURRICANE; OR
ANY ACTIONS OR USES PERFORMED OUTSIDE OF THOSE RECOMMENDED OR SPECIFIED ON OUR SITE, INCLUDING OUR
FAQ.
IMPORTANT: Customer is responsible for adhering to the cleaning recommendations and precautions in the FAQ.
CHANGES IN SURFACE FINISHES DUE TO AGING OR EXPOSURE TO LIGHT.
NATURAL VARIATIONS OF METAL OR FIGURE OR THE PRESENCE OF CHARACTER MARKS.
NATURAL VARIATIONS OF POWDER COATING
SMALL SCRATCHES OR DINGS CAUSED BY SHIPPING OR ASSEMBLY
NORMAL WEAR AND TEAR (INCLUDING, BUT NOT LIMITED TO, EVERYDAY WEAR AND TEAR OF BED FRAME).
DAMAGE FROM ANY OF THE FOLLOWING:
SHARP OBJECTS;
PROLONGED EXPOSURE TO MOISTURE OR DIRECT SUNLIGHT;
MODIFICATIONS, ALTERATIONS, TAMPERING, OR IMPROPER MAINTENANCE OR REPAIRS;
ACTS OF GOD, INCLUDING BUT NOT LIMITED TO FIRE, LIGHTNING, FLOOD, TORNADO, EARTHQUAKE, OR HURRICANE; OR
ANY ACTIONS OR USES PERFORMED OUTSIDE OF THOSE RECOMMENDED OR SPECIFIED ON OUR SITE, INCLUDING OUR
FAQ.
TERMS + CONDITIONS OF THE CUBBY BEDS LIMITED WARRANTY:
FABRIC: The Cubby Beds Limited Warranty covers and is valid only for flaws and defects in the manufacturing or workmanship of
the Canopy Fabric. This includes manufacturing defects such as broken zippers, missing or broken snaps, broken or frayed seams,
and ripped fabric or mesh discovered and reported to Cubby Beds within the first three weeks after receiving the bed. The Cubby
Beds Limited Warranty applies only to the Cubby Bed, and does not cover or apply to other Cubby products or to any purchases
made outside of CubbyBeds.com, our authorized distributors or outside of the United States. The Cubby Beds Limited Warranty
may not apply to purchases made through third-party sites.
Cubby does not cover:
FRAME + ELECTRONICS UNIT: The Cubby Beds Limited Warranty covers and is valid only for flaws and defects in the
manufacturing or workmanship of the Cubby Frame + Electronics Unit. This includes parts of the frame and electronics unit that
do not work as intended or break. The Cubby Beds Limited Warranty applies only to the Cubby Bed, and does not cover or apply
to other Cubby products or to any purchases made outside of CubbyBeds.com, our authorized distributors, or outside of the
United States. No mattress or accessory is covered by the Cubby Beds Limited Warranty, even where that mattress is included with
an order shipped to the customer. No mattress is considered part of a Cubby Bed. The Cubby Beds Limited Warranty may not
apply to purchases made through third-party sites.
Cubby does not cover:
MISSING ITEMS: The Cubby Beds Limited Warranty covers and is valid only for missing parts, such as connectors, which will be
replaced for free if they did not come with the shipped product. If a customer loses a part or item, Cubby Beds will replace that
part for free up to three times if the cost of that part or item is $20.00 or less. If the cost of that part or item is above $20.00,
Cubby Beds will charge the customer for replacement of that item. The Cubby Beds Limited Warranty applies only to the Cubby
Bed, and does not cover or apply to other Cubby products or to any purchases made outside of CubbyBeds.com, our authorized
distributors or outside of the United States. The Cubby Beds Limited Warranty may not apply to purchases made through third-
party sites.
Register Your Warranty:
CubbyBeds.com/pages/warranty
1 Year Limited Warranty
19

1 Year Limited Warranty
CHANGES IN SURFACE FINISHES DUE TO AGING OR EXPOSURE TO LIGHT.
NORMAL WEAR AND TEAR (INCLUDING, BUT NOT LIMITED TO, EVERYDAY WEAR AND TEAR OF FABRIC).
DAMAGE TO THE FABRIC FROM DRYING.
DAMAGE FROM ANY OF THE FOLLOWING:
SHARP OBJECTS OR IMPRINTING FROM WRITING INSTRUMENTS;
PROLONGED EXPOSURE TO MOISTURE OR DIRECT SUNLIGHT;
MODIFICATIONS, ALTERATIONS, TAMPERING, OR IMPROPER MAINTENANCE OR REPAIRS;
INCONTINENCE OR HYGIENE ISSUES
ACTS OF GOD, INCLUDING BUT NOT LIMITED TO FIRE, LIGHTNING, FLOOD, TORNADO, EARTHQUAKE, OR HURRICANE; OR
ANY ACTIONS OR USES PERFORMED OUTSIDE OF THOSE RECOMMENDED OR SPECIFIED ON OUR SITE, INCLUDING OUR
FAQ.
IMPORTANT: Customer is responsible for adhering to the cleaning recommendations and precautions in the FAQ.
CHANGES IN SURFACE FINISHES DUE TO AGING OR EXPOSURE TO LIGHT.
NORMAL WEAR AND TEAR (INCLUDING, BUT NOT LIMITED TO, EVERYDAY WEAR AND TEAR OF FABRIC ON CANOPY).
DAMAGE TO THE FABRIC FROM DRYING.
DAMAGE FROM ANY OF THE FOLLOWING:
SHARP OBJECTS OR IMPRINTING FROM WRITING INSTRUMENTS;
PROLONGED EXPOSURE TO MOISTURE OR DIRECT SUNLIGHT;
MODIFICATIONS, ALTERATIONS, TAMPERING, OR IMPROPER MAINTENANCE OR REPAIRS;
INCONTINENCE OR HYGIENE ISSUES
ACTS OF GOD, INCLUDING BUT NOT LIMITED TO FIRE, LIGHTNING, FLOOD, TORNADO, EARTHQUAKE, OR HURRICANE; OR
ANY ACTIONS OR USES PERFORMED OUTSIDE OF THOSE RECOMMENDED OR SPECIFIED ON OUR SITE, INCLUDING OUR
FAQ.
IMPORTANT: Customer is responsible for adhering to the cleaning recommendations and precautions in the FAQ
YOU MUST BE THE ORIGINAL PURCHASER AND HAVE A VALID PROOF OF PURCHASE. THE CUBBY BED LIMITED WARRANTY IS
NOT TRANSFERABLE TO SUBSEQUENT PURCHASERS.
YOU MUST HAVE PURCHASED THE CUBBY BED DIRECTLY FROM CUBBYBEDS.COM OR ONE OF OUR AUTHORIZED
DISTRIBUTORS AND BE LOCATED IN THE CONTINENTAL UNITED STATES.
WE MUST RECEIVE YOUR WRITTEN WARRANTY REQUEST FOR THE FABRIC AS SET FORTH ABOVE WITHIN 1 YEAR FROM THE
DATE OF PURCHASE.
WE MUST RECEIVE YOUR WRITTEN WARRANTY REQUEST FOR THE FRAME & ELECTRONICS AS SET FORTH ABOVE WITHIN 1
YEAR FROM THE DATE OF PURCHASE.
Cubby does not cover:
CANOPY REPAIR POLICY
Cubby Beds offers one free all-inclusive canopy repair during the first two years of the first owner’s ownership of the bed. If such
a canopy needs to be repaired, the customer may reach out, explain the issue, and Cubby Beds will send the customer a loaner
canopy to use while Cubby’s production hub repairs the original canopy. Once the customer receives the original canopy back,
the customer must return the loaner canopy. Cubby will cover the costs and shipping for this return process. Cubby’s production
hub will repair anything it sees damaged on the canopy. Cubby will take a credit card deposit in the amount of $1.00 on the
loaner canopy that Cubby loans to the customer while the customer’s canopy is being repaired. If the customer does not return
the loaner to Cubby, Cubby will charge the customer’s credit card for the full cost of a Cubby canopy ($3,500.00).
Cubby does not cover:
ELIGIBILITY
To be eligible for the Cubby Beds Limited Warranty:
20
Register Your Warranty:
CubbyBeds.com/pages/warranty