Culligan SILVER SERIES User manual

CULLIGAN
SILVER SERIES™
AND GOLD SERIES™
AUTOMATIC
WATER CONDITIONER
MODELS FROM 2000
©2001CulliganInternationalCompany
Cat. No. 01882344
Rev.A3/8/01
DCO#2175
Service
Manual
Printed in USA

WARNING- Priortoservicing equipment,disconnect power
supply to prevent electrical shock.
IF THIS EQUIPMENT IS TO BE USED IN THETREATMENT
OF DRINKING WATER, THE WATER MUST BE
MICROBIOLOGICALLY SAFE.
Attention Culligan Customer:
Theinstallation,serviceandmaintenanceofthisequipmentshould
berenderedbya qualified and trainedservicetechnician.Your local
independentlyoperatedCulligan dealeremploystrained serviceand
maintenance personnel who are experienced in the installation,
functionandrepairof Culligan equipment.Thispublicationiswritten
specificallyfortheseindividualsandis intended for their use.
WeencourageCulliganusersto learn about Culligan products, but
we believe that product knowledge is best obtained by consulting
withyourCulligan dealer.Untrainedindividualswho usethismanual
assumetheriskof any resultingpropertydamageorpersonal injury.
WARNING - If incorrectly installed, operated or maintained,
this product can cause severe injury. Those who install,
operate,ormaintain this productshouldbe trained inits proper
use, warned of its dangers, and should read the entire manual
before attempting to install, operate or maintain this product.

Table of Contents Page
Introduction ............................................................... 2
Specifications ........................................................... 3
Familiarization........................................................... 5
Programming............................................................14
ManualCycling ........................................................16
ServiceCheck ..........................................................17
PartsReplacementGuide ........................................18
BoardDiagnostics....................................................22
HouseholdAqua-SensorSensingDevice
TroubleshootingGuide..............................................23
Aqua-SensorTroubleshootingFlowchart...................25
TroubleshootingGuide..............................................26
WiringDiagram ........................................................29
"A"DimensionCharts/RefillRates............................30
FlowRateandDrainLineCharts ..............................32
FlowCharts..............................................................34
Service
Manual
CULLIGAN
SILVER SERIES™
AND GOLD SERIES™
AUTOMATIC
WATER CONDITIONER
MODELS FROM 2000

2CULLIGANSILVERSERIESANDGOLDSERIES WATERSOFTENERS
Introduction
SAFEPRACTICES
Throughout this manual there are paragraphs set off by special headings.
NOTICE: Notice is used to emphasize installation, operation or maintenance information which is important, but
does not present any hazard.
Example: NOTICE: The nipple must extend no more than 1 inch above the cover plate.
CAUTION:Caution is used when failure to follow directions could result in damage to equipment or
property. Example:
CAUTION:Disassembly while under water pressure can result in flooding.
WARNING:Warning is used to indicate a hazard which could cause injury or death if ignored. Example:
WARNING! ELECTRICALSHOCKHAZARD! UNPLUGTHEUNIT BEFORE
REMOVINGTHECOVER ORACCESSINGANYINTERNAL CONTROLPARTS.
SERIAL NUMBERS
The control valve serial number is located on the back of the timer case.
The media tank serial number is located on the top surface of the tank.
NOTICE: Do not remove or destroy the serial number. It must be referenced on request for warranty repair or
replacement.
This publication is based on information available when approved for printing. Continuing design refinement
could cause changes that may not be included in this publication.
* Verified using hardness surrogate perANSI/NSF Standard 44.
The Culligan Silver Series™ and Gold Series™water softeners are tested and validated by
WQAagainstANSI/NSF Standard 44 for the effective reduction of calcium and magnesium,
alongwith Barium andRadium226/228*.

SPECIFICATIONS 3
Specifications
Culligan Silver Series™Water Conditioners with Time Clock, Aqua-Sensor®Device or Soft-Minder®Meter
9” Model 12” Model
Control Valve 5-cycle, Reinforced Thermoplastic 5-cycle, Reinforced Thermoplastic
Overall Conditioner Height 51 in 51 in
1 295 mm 1 295 mm
Media Tank Dimensions (Dia x Ht) 9 x 45 in 12 x 45 in
229 x 1 143 mm 305 x 1 143 mm
Salt Storage Tank Dimensions (Dia x Ht) 16 x 43 in 18 x 43 in
406 x 1 092 mm 457 x 1 092 mm
18 x 43 in
457 x 1092 mm
Exchange Media, Type and Quantity Cullex®Media, 0.86 ft3Cullex®Media, 1.4 ft3
Cullex®Media, 24.5 L Cullex®Media, 40 L
Underbedding, Type and Quantity Cullsan®Underbedding, 12 lb Cullsan®Underbedding, 30 lb
Cullsan®Underbedding, 5.4 kg Cullsan®Underbedding, 14 kg
Exchange Capacity 17,500 gr @ 4.0 lb 24,100 gr @ 6.0 lb
@ Salt Dosage Per Recharge11 133 g @ 1.8 kg 1 560 g @ 2.7 kg
23,900 gr @ 8.0 lb 34,500 gr @ 12.0 lb
1 547 g @ 3.6 kg 2 234 g @ 5.4 kg
26,600 gr @ 12.0 lb 41,900 gr @ 18.0 lb
1 722 g @ 5.4 kg 2 713 g @ 8.1 kg
Efficiency rated dosage14 380 gr/lb 4 010 gr/lb
655 g/kg 640 g/kg
Freeboard to Media216.6-17.6 in 17.5-18.5 in
420-447 mm 444-470 mm
Freeboard to Underbedding339.2 in 38.5 in
996 mm 978 mm
Salt Storage Capacity 250 lb or 375 lb 375 lb
114 kg or 170 kg 170 kg
Rated Service Flow @ Pressure Drop 7.5 gpm @ 15 psi 8.1 gpm @ 15 psi
30 Lpm @ 102 kPa 31 Lpm @ 102 kPa
Total Hardness, Maximum 75 gpg 99 gpg
1 283 mg/L 1 692 mg/L
Total Iron, Maximum 5 ppm 5 ppm
5 mg/L 5 mg/L
Hardness to Iron Ratio, Minimum 8 gpg to 1 ppm 8 gpg to 1 ppm
140 mg/L to 1 mg/L 140 mg/L to 1 mg/L
Operating Pressure 20-125 psi 20-125 psi
140-860 kPa 140-860 kPa
Operating Temperature 33-120°F 33-120°F
1-50°C 1-50°C
Electrical Requirements 120V/60 Hz 120V/60 Hz
Electrical Power Consumption, Min/Max 3 Watts/35 Watts 3 Watts/35 Watts
Drain Flow, Maximum42.0 gpm 3.5 gpm
8 Lpm 14 Lpm
Recharge Time, Average580 min 85 min
Recharge Water Consumption, Average 40 gal 82 gal
170 L 325 L
1 The efficiency rated dosage is only valid at the 4 lb. salt dosage for the 9" models and 6 lb. for the 12" models.
2 Measured from top of media to top surface of tank threads (backwashed and drained).
3 Measured from top of underbedding to top surface of tank threads.
4 Backwash at 120 psi (830 kPa).
5 10 minute backwash, 4 lb (1.8 kg) 9” model or 6 lb (2.7 kg) 12” model salt dosage.

4CULLIGANSILVERSERIES™ANDGOLDSERIESWATERSOFTENERS
Culligan Gold Series™Water Conditioners with Time Clock, Aqua-Sensor®Device or Soft-Minder®Meter
9” Model 12” Model
Control Valve 5-cycle, Reinforced Thermoplastic 5-cycle, Reinforced Thermoplastic
Overall Conditioner Height 52 in 52 in
1 320 mm 1 320 mm
Media Tank Dimensions (Dia x Ht) 9 x 45 in 12 x 45 in
229 x 1 143 mm 305 x 1 143 mm
Salt Storage Tank Dimensions (Dia x Ht) 16 x 43 in 18 x 43 in
406 x 1 092 mm 457 x 1 092 mm
18 x 43 in
457 x 1092 mm
Exchange Media, Type and Quantity Cullex®Media, 1.00 ft3Cullex®Media, 1.5 ft3
Cullex®Media, 28.32 L Cullex®Media, 42.48 L
Underbedding, Type and Quantity No Underbedding Cullsan®Underbedding, 30 lb
No Underbedding Cullsan®Underbedding, 14 kg
Exchange Capacity 18,200 gr @ 4.0 lb 26,900 gr @ 6.0 lb
@ Salt Dosage Per Recharge11 179 g @ 1.8 kg 1 743 g @ 2.7 kg
27,300 gr @ 8.0 lb 39,600 gr @ 12.0 lb
1 769 g @ 3.6 kg 2 566 g @ 5.4 kg
30,900 gr @ 12.0 lb 45,400 gr @ 18.0 lb
2 002 g @ 5.4 kg 2 942 g @ 8.1 kg
Efficiency rated dosage14 550 gr/lb 4 483 gr/lb
655 g/kg 640 g/kg
Freeboard to Media213.5-15.5 in 13.0-15.0 in
343-394 mm 330-381 mm
Freeboard to Underbedding3No Underbedding 37.0 in
No Underbedding 940 mm
Salt Storage Capacity 250 lb or 375 lb 375 lb
114 kg or 170 kg 170 kg
Rated Service Flow @ Pressure Drop 9 gpm @ 15 psi 10.5 gpm @ 15 psi
30 Lpm @ 102 kPa 31 Lpm @ 102 kPa
Total Hardness, Maximum 75 gpg 99 gpg
1 283 mg/L 1 692 mg/L
Total Iron, Maximum 5 ppm 5 ppm
5 mg/L 5 mg/L
Hardness to Iron Ratio, Minimum 8 gpg to 1 ppm 8 gpg to 1 ppm
140 mg/L to 1 mg/L 140 mg/L to 1 mg/L
Operating Pressure 20-125 psi 20-125 psi
140-860 kPa 140-860 kPa
Operating Temperature 33-120°F 33-120°F
1-50°C 1-50°C
Electrical Requirements 120V/60 Hz 120V/60 Hz
Electrical Power Consumption, Min/Max 3 Watts/35 Watts 3 Watts/35 Watts
Drain Flow, Maximum42.0 gpm 3.5 gpm
8 Lpm 14 Lpm
Recharge Time, Average568 min 57 min
Recharge Water Consumption, Average 43 gal 83 gal
162 L 314 L
1 The efficiency rated dosage is only valid at the 4 lb. salt dosage for the 9" models and 6 lb. for the 12" models.
2 Measured from top of media to top surface of tank threads (backwashed and drained).
3 Measured from top of underbedding to top surface of tank threads.
4 Backwash at 120 psi (830 kPa).
5 10 minute backwash, 4 lb (1.8 kg) 9” model or 6 lb (2.7 kg) 12” model salt dosage.

FAMILIARIZATION 5
Familiarization
CONTROL
The Culligan Silver Series™and Gold Series™water softener uses the same power valve control as in our Culligan
Mark 89/812 models. It can be programmed as either a time clock,Aqua-Sensor®sensing device or Soft-Minder®
meter model. Each model has its own programming parameters which can be set to control the operation and
regeneration of the system. These functions are outlined in Table 1.
TABLE 1 Aqua-Sensor
Time Soft-Minder Sensing
Function Clock Meter Device
1. Time of Day YES YES YES
2. TimeofRegen. YES YES YES
3. Not Used NO NO NO
4. Salt Dosage YES YES YES
5. Backwash Time YES YES YES
6. Brine Rinse Time YES YES YES
7. HardnessLevel NO YES NO
8. GallonsCapacity/Regen. Interval YES YES NO
8A.ForcedRegenerationInterval NO YES* YES*
9. Lock/Unlock display YES YES YES
10.BlankingFeature YES YES YES
* When dip switch #10 is in the ON position
Duringtheprogramming stage, theuserwillbeprompted to entertheappropriateparameter.Referto the programming
section for further information.
CIRCUITBOARD
TheAccuSoft™microprocessor circuit board controls every function of the Culligan Silver Series and Gold Series
watersofteners.This board has severaluniquefeatureswhich allow it toperformavariety of functions. Familiarization
of the board is essential for a thorough understanding of the softener.
The AccuSoft circuit board has a set of default settings that the microprocessor will reset to whenever any dip
switches are flipped, or if a meter or Aqua-Sensor cable is attached or removed while the power is on the control.
Table 2 is a list of the default microprocessor settings.
It is recommended to always disconnect the power from the circuit board prior to replacing anAqua-Sensor probe
or Meter cable so that the programmed settings are not lost.
TABLE 2
1 TimeofDay 12:00A.M.
2 Timeof Regeneration 2:00A.M.
3 Chlorination(NotUsed) 10 min.
4 SaltDosage 10 lb. for 9"; 16 lb. for 12"
5 BackwashTime 10 min.
6 BrineRinse 71 min. for 9"; 59 min. for 12"
7 Hardness 20 GPG
8 RegenerationInterval 3 days
9 DisplayBlanking Enabled
10 Display Lock Out Disabled

6CULLIGANSILVERSERIES™ANDGOLDSERIES™WATERSOFTENERS FIG. 2
FIG. 1
PROGRAMMINGSWITCHES
The circuit board will require the proper setting of the dip switches in order to function properly. Figure 1 shows the
dip switches.
Switch 1 - Sets the unit in the Run or Test mode.
Switch 2 - Sets the unit for Filter or Softener.
Switch 3 - Sets the flow meter K factor for the 3/4" or 1-1/4" flow meter.
Switch 4 - Sets the control for 9” or 12” diameter tanks.
Switch 5 - Sets the unit for the standard or accelerated Refill cycle.
NOTICE: For an accelerated Refill cycle, the refill flow control in the brine refill assembly must be changed to PN
00-4016-23.
Switch 6 - Sets the unit for immediate or delayed regeneration.
Switch 7 - Sets the unit to measure in liters and French or German hardness, or in gallons and the conventional gpg
hardness.
Switch 8 - Sets the unit to display time with a 24 or 12 hour clock.
Switch 9 - Sets the unit for either French or German hardness degrees when switch #7 is in the ON position.
Switch 10 - When turned ON, the microprocessor will force a regeneration based on the setting 8A in the menu.
Dip Switch Function Default (OFF) Position
1 RunorTestMode RunMode
2 FilterorSoftener Softener
3 Flow Meter K Factor (3/4" or 1-1/4") 3/4" FlowMeter
4 9" - 12" Tank Settings 9"Tank
5 Standardvs.AcceleratedRefill StandardRefill
6 Delayvs.Immediate Regeneration DelayedRegeneration
7 English vs. Metric Settings English Settings
8 12or 24 Hour Clock 12HourClock
9 GermanorFrench Hardness Degrees German (When #7 is ON)
10 Time Clock Backup NoForcedRegeneration
AUXILIARYCONNECTIONS
RefertoFigure2 for all circuit boardconnections. Power
terminals are located along the lower section of the
circuit board. The connection marked 'POWER' is for
the transformer connector, and the motor connection is
marked 'MOTOR'. The connection for the cam switch
harness, marked 'CAM', is located in the upper right
corner near the dip switches. TheAqua-Sensor sensing
device connection is located in the lower center of the
board, just above the power connectors, while the Soft-
Minder connection is located in the upper left side of
the board. Just below the meter connection is a
connection marked 'BATT', which is for the optional
batteryback-up. All terminals areclearlymarkedto ease
installation.

FAMILIARIZATION 7
AQUA-SENSOR®OPERATION
The Aqua-Sensor Sensing Device utilizes a pair of cells to sense the passage of hardness through the water
softener. It can automatically adjust for water with variable hardness levels.As a result, it is the most efficient means
ofoperating awater softener.When hardness issensed, the unitsignals fora regeneration. The "REGEN"enunciator
will light at this point. The unit will perform a standard regeneration cycle at the preset time, unless the number 6 dip
switch is turned on. When the number 6 dip switch is in the "ON" position, a regeneration will begin immediately.
TheAqua-Sensor models contain a feature which can automatically detect when the brine solution has been rinsed
through the Cullex®media. This feature will advance the control to the next position when it senses that the brine
has been rinsed out prior to the time set in the Brine/Rinse option.
Tables 3A and 3B show the total capacity of the Aqua-Sensor at various salt dosages, along with the average
capacity used prior to a signal calling for regeneration.
Since theAqua-Sensor device automatically senses hardness in the water, the programming is limited to theTime-
of-Day, Time-of-Regeneration, Salt Dosage, Backwash Time and Brine/Rinse settings. The numeric enunciator will
only light for those programming options (numbers 1-6, 9, and 10). Refer to the programming section for further
information on programming the microprocessor.
SOFT-MINDER®OPERATION
The Soft-Minder meter utilizes a turbine impeller to accurately monitor the customers water usage. After a
predetermined amount of water has passed through the system, the microprocessor will signal a regeneration. The
"REGEN" enunciator will light at this point. The unit will perform a standard regeneration cycle at the preset time,
unless the number 6 dip switch is turned on. When the number 6 dip switch is in the "ON" position, a regeneration
willbeginimmediately.
The microprocessor automatically calculates the gallons of water which can be treated based on the salt dosage, the
water hardness, and the tank size. Refer to Tables 4B and 5B for capacity and reserve values that the microprocessor
will use based on its settings. The GALLONS TO SIGNAL setting can be manually set to directly override the
microprocessor calculations. This setting can be modified when positioned at numeric enunciator 8. The gallon
value may need to be raised or lowered to meet the needs of your specific application. The control must be cycled
through a complete regeneration before the gallon override setting is stored by the microprocessor.
NOTICE: Changing the capacity will affect the reserve capacity. An INCREASE in the gallons capacity will
DECREASE the reserve capacity. A DECREASE in the gallons capacity will INCREASE the reserve capacity.
Refer to Tables 4B and 5B to determine the units total capacity based on salt dosage and the hardness level.
The programming of the Soft-Minder provides several settable variables, the Time-of-Day, Time-of-Regeneration,
SaltDosage, BackwashTime, Brine/Rinse Time,Hardness, and Gallonsto Signal. Thenumeric enunciator willlight
for programming sequences 1-10. Refer to the programming section for further information on programming the
microprocessor.
NOTICE: Dip switch #3 needs to be in the "ON" position for the meter to correctly count gallons.
TIMECLOCKOPERATION
When the microprocessor is set-up as a time clock unit, the Culligan Silver Series™and Gold Series™control will
regenerate at fixed intervals which are determined by the water hardness, the salt dosage, and the household's water
usage. To calculate the regeneration interval, locate the total gallon capacity in Table 4B and 5B based on the salt
dosage and the water hardness. Divide the units total capacity by the anticipated daily gallon usage for the
household. This value is the regeneration interval, always round this value up to the nearest whole number. This
regeneration interval can be set anywhere from 1 to 42 days.
Theprogrammingfor the timeclockmodelsislimited toTime-of-Day,Time-of-Regeneration,SaltDosage,Backwash
Time,Brine/RinseTime, and theRegenerationInterval.Thenumeric enunciator willonlylightforthose programming
options (number 1-6, and 8-10). Refer to the programming section for further information on programming the
microprocessor.

8CULLIGANSILVERSERIESANDGOLDSERIESWATERSOFTENERS
CAPACITYAND SALT SETTINGS
The current software calculates the gallon capacities based on the yoke style tanks. The yoke style tanks have 0.86
ft3of Cullex®resin in the 9" tanks and 1.4 ft3of Cullex resin in the 12" tanks, whereas the new center opening tanks
have 1.0 ft3in the 9" tanks and 1.5 ft3of Cullex resin in the 12" tanks. To take advantage of the additional capacities
obtained with the added resin follow the procedure listed below for calculating the capacity settings.
1. CompensatedWaterHardness.
If your water supply contains iron, compensate for it by the following procedure:
1. Multiply the iron by 0.1 and add the result to the hardness.
Example: (3 ppm of iron x 0.1) + 25 gpg of hardness = 25.3 gpg of total hardness
2. Choose the % capacity you want and refer to the table below for the appropriate multiplier.
Example:67% capacity givesamultiplier of 1.5.
TABLE 3
% Capacity 50% 67% 75%
Multiplier 2 1.5 1.33
3. Multiply the result from Step 1 by the multiplier chosen in Step 2. This is the compensated hardness.
Example: 25.3 gpg total hardness x 1.5 = 38 gpg compensated hardess.
4. Use the effective hardness for sizing and to determine salt dosage and regeneration frequency.
5. The forced regeneration feature should be used for Soft-Minder meter operation to ensure the resin bed
does not become iron fouled due to lack of water flow. See "Programming the Option Settings" for the
forced regeneration feature.
2. SaltDosage
From Table 4, select the salt dosage at which the softener will be operated.
• Low Setting — Maximum salt efficiency, more frequent regeneration, reduced overall softening capacity.
• Medium Setting — Good combination of efficiency and overall softening capacity.
• High Setting — Maximum softening capacity, less frequent regeneration, and reduced salt efficiency.
Recommended whenever iron is present and for hardness levels above 30 Grains Per Gallon, or high volume
water usage.
TABLE 4 - SALT DOSAGE
Capacity 160 lb. Brine Tank 250 lb. Brine Tank 375 lb. Brine Tank
"A" Dimension "A" Dimension "A" Dimension
Salt Capacity Secondary (Only) Secondary Primary Secondary Primary
Dosage 9" Tank 12" Tank in. (cm) in. (cm) in. (cm) in. (cm) in. (cm)
4 18,200 X 7-3/4 19.7 6-5/8 16.8 4-5/8 11.7 5-1/2 14.0 3-1/2 8.9
5 21,500 27,000 9-1/2 24.1 8 20.3 6 15.2 6-1/2 16.5 4-1/2 11.4
6 23,500 29,600 11-1/4 28.6 9-3/8 23.8 7-3/8 18.7 7-1/2 19 5-1/2 14
7 25,000 31,400 13 33 10-7/8 27.6 8-7/8 22.5 8-1/2 21.6 6-1/2 16.5
8 27,300 33,100 14-3/4 37.5 12-1/4 31.1 10-1/4 26 9-1/2 24.1 7-1/2 19
9 27,800 34,700 16-1/2 42 13-5/8 34.6 11-5/8 29.5 10-1/2 26.7 8-1/2 21.6
10 28,900 36,300 18-1/4 46.3 15 38.1 13 33 11-1/2 29.2 9-1/2 24.1
11 30,000 37,500 20 51 16-3/8 41.6 14-3/8 36.5 12-1/2 31.7 10-1/2 26.7
12 30,900 39,600 21-3/4 55.2 17-3/4 45.1 15-3/4 40 13-1/2 34.3 11-1/2 29.2
13 31,900 40,000 21-1/2 59.7 19-1/8 48.6 17-1/8 43.5 14-1/2 36.8 12-1/2 31.7
14 32,700 41,000 25-1/4 64.1 20-1/2 52.1 18-1/2 47 15-1/2 39.4 13-1/2 34.3
15 33,500 42,000 — — 21-7/8 55.5 19-7/8 50.5 16-1/2 42 14-1/2 36.8
16 X 42,900 — — 23-1/4 59 21-1/4 54 17-1/2 44.5 15-1/2 39.4
17 X 43,700 — — 24-5/8 62.5 22-5/8 57.5 18-1/2 47 16-1/2 42
18 X 45,400 — — 26 66 24 61 19-1/2 49.5 17-1/2 44.5
19 X 45,500 — — 27-3/8 69.5 25-3/8 64.5 20-1/2 52.1 18-1/2 47
20 X 46,100 — — 28-3/4 73 26-3/4 68 21-1/2 54.6 19-1/2 49.5

FAMILIARIZATION 9
3. TreatedWaterVolume SetPoint
Calculate the treated water volume set point using the following information:
• Softening capacity — Grains (based upon salt dosage setting).
• Compensated hardness of water supply — Grains Per Gallon
• Estimated daily water usage — Gallons Per Day (refer to Table 5)
TABLE 5 - Daily Water Usage
Persons in Household Gallons Per Day
2 150
3 225
4 300
5 375
6 450
7 525
8 600
9 675
10 750
Example-Soft-Minder®MeterModels
Capacity@ 8lb. Salt Dosage: 27,300Grains
Compensated Water Hardness: 19 Grains Per Gallon
Estimated Daily Water Usage: 300 Gallons Per Day
Treated Water Volume Set Point = — Water Usage
Softening Capacity 27,300 Grains
Divide by Compensated Hardness ÷19 GrainsperGallon
Result is total number of gallons 1,437 Gallons
of soft water per regeneration
Subtract daily Water Usage (needed —300 Daily Water Usage (One Day Supply)
as a reserve to ensure continuous 1,137 Gallons
soft water until regeneration occurs).
Round down to nearest ten for Treated
WaterVolume Set Point 1,137 GallonSetting
Setnumeric enunciatornumber8 to113
Example-TimeclockModel
Capacity@ 8lb. Salt Dosage: 27,300Grains
Compensated Water Hardness: 19 Grains Per Gallon
Estimated Daily Water Usage: 300 Gallons Per Day
Treated Water Volume Set Point = — Water Usage
Softening Capacity 27,300 Grains
Divide by Compensated Hardness ÷19 GrainsperGallon
Result is total number of gallons 1,437 Gallons
of soft water per regeneration
Subtract daily Water Usage (needed —300 Daily Water Usage (One Day Supply)
as a reserve to ensure continuous 1,137 Gallons
soft water until regeneration occurs).
Divide by daily water usage ÷300
3.8 Days
Round down to nearest day 3.0 Days
Setnumericenunciator number8to 3
Softener Capacity
Compensated Hardness
Softener Capacity
Compensated Hardness

Use the following worksheets to calculate and record the proper settings.
Treated Water Volume Set Point Work Sheet - Meter Models
1. EnterSofteningCapacity
2. DividebyCompensationHardness ÷
Result is Total Gallons of Soft Water Per Regeneration =
3. SubtractDailyWaterUsage(Reserve —
Result =
Rounddown to nearest ten for Treated WaterVolume Set Point Gallons
Treated Water Volume Set Point Work Sheet - Timeclock Models
1. EnterSofteningCapacity
2. DividebyCompensationHardness ÷
Result is Total Gallons of Soft Water Per Regeneration =
3. SubtractDailyWaterUsage(Reserve —
4. DividebyDailyWaterUsage ÷
Result =
Rounddowntonearesttenfordaysbetweenregenerationsetpoint Days
Note: All Softening capacity is based on using sodium chloride as the regenerate: If potassium chloride is used
reduce the rated softening capacity by 20%.All capacities are based on new Cullex®.
REGENERATION
There are several conditions that will cause the control to trip a regeneration. The 'REGEN' enunciator will light
whenthecontrolhassignaledforaregeneration. The 'REGEN' enunciator will flash whilethecontrolisinregeneration.
The following are conditions that will call for regeneration:
1. When the Aqua-Sensor®probe senses the hardness in the Cullex®media.
2. When the Soft-Minder®meter has recorded the passage of a predetermined number of gallons.
3. When the time clock has counted past the set number of days.
4. At the preset time, when the number of days without a regeneration is equal to the days set in menu #8A.
5. At the preset time, when the 'REGEN.’ button is depressed once. 'REGEN.' will light.
6. Immediately, when the‘REGEN.” button isdepressed twice. 'REGEN.' willlightand blink.
7. Immediately, if power to the unit has been off for more than 3 hours.
If dip switch 6 is in the ON position the unit will begin a regeneration immediately for instances 1 and 2. With dip
switch 6 in the OFF position, the regeneration will not begin until the preset regeneration time.
DISPLAYBLANKING
As shipped from the factory, the display of the board will turn off if there has been no keypad activity for a 1 minute
period. To have the display constantly lit, press the STATUS button until the number 10 icon is lit. Next, press the
UParrow.A“d” for disable will appear in the display. To have the display blank again , press the UParrow. An “E”
will appear in the display .
10 CULLIGANSILVERSERIESANDGOLDSERIESWATERSOFTENERS

DISPLAYLOCKOUT
The Culligan Silver Series™and Gold Series™control is equipped with a feature which will allow you to protect the
programmed settings from tampering by unauthorized individuals. When the lockout feature is activated, the only
parameter which can be adjusted is the Time-of-Day.
To activatethelockout feature, pressthe STATUSbutton until thenumber 9 iconis illuminated.A“U”forunlock will
bedisplayed. Press theUPand DOWNarrowssimultaneously.A“L” for lockwill appear alongwithan icon ofalock.
All program parameters, except time of day, are now frozen at their current settings. To disable this feature, press the
UPand DOWN arrows simultaneously.
POWER LOSS
The AccuSoft®circuit board is equipped with a Hi-Cap Capacitor and EEPROM memory chip. The capacitor is
capable of maintaining the time, for at least one day, in the event of a power outage. The EEPROM ensures that the
individual programming parameters of the softener are not lost.
If the power outage lasts long enough to drain the Hi-Cap Capacitor, the control will flash "12:00 PM" when power
is returned to the control. The unit will continue to keep time from the moment power is restored, and will initiate a
full regeneration at the preset regeneration time. The time of day will need to be reset in order to return the
regeneration to its preset time.
FAILURE MODE
The Culligan Silver Series and Gold Series control is equipped to detect a motor or piston which is locked in a frozen
position. The AccuSoft™circuit board will apply power to the motor for 30 seconds. If there is no change in the
motor homing or position switch, the control will power down for 90 seconds. The circuit board will repeat this
procedure two more times in an attempt to remove the obstruction. If no movement has been detected, the control
will permanently power down and a phone icon will appear in the display.The phone indicates that a service call is
required to fix the control. To return to the service mode, turn off the power to the unit for 1 full minute and remove
the obstruction to the motor or piston.
FAMILIARIZATION 11

12 CULLIGANSILVERSERIES™ANDGOLDSERIES™WATERSOFTENERS
TABLE 6B - CAPACITY, 9" SOFT-MINDER®METER (GALLONS)
"A"DIMENSION HARDNESS
SALT 160 LB 250 LB 375 LB
DOSAGE IN (CM) IN (CM) IN (CM) 1-5 6-10 11-15 16-20 21-25 26-30 31-35 36-40 41-45 46-50 51-55 56-60 61-65 66-70 71-75
4 7-3/4 4-5/8 3-1/4 TOTALCAPACITY 3,220 1,610 1,073 805 644 537
(19.7) (11.7) (8.9) CAPACITYTOSIGNAL 2,596 1,298 849 637 495 412
8 14-3/4 9-1/4 7-1/2 TOTALCAPACITY 4,900 2,450 1,633 1,225 980 817 700 613 544 490 445
(37.5) (23.5) (19.1) CAPACITYTOSIGNAL 3,314 1,657 1,084 813 631 526 442 387 333 300 267
12 21-3/4 15-3/4 11-3/8 TOTALCAPACITY 5,420 2,710 1,807 1,355 1,084 903 774 678 602 542 493 452 417 387 361
(55.2) (40.0) (26.9) CAPACITYTOSIGNAL 3,656 1,828 1,195 896 696 580 487 426 367 331 294 270 246 229 209
TABLE 6A - CAPACITY, 9"AQUA-SENSOR®SENSING DEVICE (GALLONS)
"A"DIMENSION HARDNESS
SALT 160 LB 250 LB 375 LB
DOSAGE IN (CM) IN (CM) IN (CM) 1-5 6-10 11-15 16-20 21-25 26-30 31-35 36-40 41-45 46-50 51-55 56-60 61-65 66-70 71-75
8 14-3/4 9-1/4 7-1/2 TOTALCAPACITY 4,900 2,450 1,633 1,225 980 817 700 613 544 490 445
(37.5) (23.5) (19.1) CAPACITYTOSIGNAL 3,537 1,949 1,179 1,004 707 590 505 442 393 354 322
12 21-3/4 15-3/4 11-3/8 TOTALCAPACITY 5,420 2,710 1,807 1,355 1,084 903 774 678 602 542 493 452 417 387 301
(55.2) (40.0) (26.9) CAPACITYTOSIGNAL 3,656 1,828 1,219 914 731 609 522 457 406 366 332 305 281 261 244

FAMILIARIZATION 13
TABLE 7B - CAPACITY, 12" SOFT-MINDER®METER (GALLONS)
"A"DIMENSION HARDNESS
SALT 160 LB 250 LB 375 LB
DOSAGE IN (CM) IN (CM) IN (CM) 1-5 6-10 11-15 16-20 21-25 26-30 31-35 36-40 41-45 46-50 51-55 56-60 61-65 66-70 71-75
6 14-3/4 7-3/8 5-1/2 TOTALCAPACITY 4,520 2,260 1,507 1,130 904 753 646 565
(37.5) (18.7) (14.0) CAPACITYTOSIGNAL 3,495 1,748 1,143 857 666 555 466 408
12 21-3/4 15-3/4 11-3/8 TOTALCAPACITY 6,740 3,370 2,247 1,685 1,348 1,123 963 843 749 674 562
(56.2) (40.0) (28.9) CAPACITYTOSIGNAL 4,832 2,416 1,580 1,185 920 767 644 564 486 437 357
18 N/A 24-1/2 17-1/4 TOTALCAPACITY 7,660 3,830 2,553 1,915 1,532 1,277 1,094 958 851 766 638 547 479 426 383
(62.2) (43.8) CAPACITYTOSIGNAL 5,346 2,673 1,748 1,311 1,018 849 713 624 537 484 395 335 286 246 219
TABLE 7A - CAPACITY, 12" TIMECLOCKAND AQUA-SENSOR®SENSING DEVICE (GALLONS)
"A"DIMENSION HARDNESS
SALT 160 LB 250 LB 375 LB
DOSAGE IN (CM) IN (CM) IN (CM) 1-5 6-10 11-15 16-20 21-25 26-30 31-35 36-40 41-45 46-50 51-55 56-60 61-65 66-70 71-75
12 21-3/4 15-3/4 11-3/8 TOTALCAPACITY 6,740 3,370 2,247 1,685 1,348 1,123 963 843 749 674 562
(56.2) (40.0) (28.9) CAPACITYTOSIGNAL 4,542 2,271 1,514 1,136 908 757 649 568 505 454 379
18 N/A 24-1/2 17-1/4 TOTALCAPACITY 7,660 3,830 2,553 1,915 1,532 1,277 1,094 958 851 766 638 547 479 426 383
(62.2) (43.8) CAPACITYTOSIGNAL 5,200 2,600 1,733 1,300 1,040 867 743 650 578 520 433 371 325 289 260

14 CULLIGANSILVERSERIES™ANDGOLDSERIES™WATERSOFTENERS
Press ▲to increase or
▼to decrease
Press ▲to increase or
▼to decrease
Press ▲to increase or
▼to decrease
Press ▲to increase or
▼to decrease
FIG. 3 - Circuit Board Display
Thedisplay will initiallypower up flashing"12:00PM". After 1 minutethe motor willenergizeandcycle the control,
without stopping, to the home position. This is required to ensure that the control is in the home position.
Programming
The timer uses four buttons:
1. STATUS: Advance timer through display options.
2. UPARROW: Increase the setting.
3. DOWNARROW: Decrease the setting.
4. REGEN.: Initiate a manual regeneration.
SETTINGTHEMICROPROCESSOR
The microprocessor senses when it is installed as a Soft-Minder orAqua-Sensor®control. Adding or removing any
connection to the board, or flipping any of the dip switches will automatically reset the microprocessor to the
factory settings.
1. With a flashing or blank display, pressing the status button twice will
move to the Time-of-Dayadjustment, adjust the time by using the up
and down arrows. A number “1” will appear at the bottom of the
display while in this mode.
2. Press statusagain,thisdisplays the Time-of-Regenerationfordelayed
units, adjust using the up and down arrows. Anumber “2” will appear
at the bottom of the display while in this mode.
3. Press status again, the number “3” will appear at the bottom of the
display. This setting is not used, and any changes made will not
affect the operation of the microprocessor.
4. Pressing status again will show the Salt Dosage. This can beadjusted
with the up and down arrows, the range is 3-15 lbs. for the 9” controls
and 5-24 lbs. on 12” controls. Anumber “4” will appear at the bottom
of the display while in this mode.
5. Press status again, this displays the Backwash Time in minutes. The
setting can be adjusted between 5 and 40 minutes by using the up
and down arrows. A number “5” will appear at the bottom of the
display while in this mode. Press ▲to increase or
▼to decrease

PROGRAMMING 15
Press ▲to increase or
▼to decrease
Press ▲ simultaneously
▼
Press ▲to change
Press ▲to increase or
▼to decrease
Press ▲to increase or
▼to decrease
Press ▲to increase or
▼to decrease
6. Press status again to display the Brine/Rinse Time in minutes. The
settings can be adjusted using the up and down arrows (37-85 min for
9”, 35-89 min for 12”). Anumber “6” will appear at the bottom of the
display while in this mode.
7. Press status again to display the Hardness Levelin grains per gallon.
The setting can be adjusted from 2-99 gpg by using the up and down
arrows. This screen will not appear when theAqua-Sensor®probe is
attached. Anumber “7” will appear at the bottom of the display while
in this mode.
8. Press status again, for time clock models the display will show the
RegenerationInterval. The setting can be adjusted using the up and
down arrows. Controls with a Soft-Minder®meter will display the
GallonstoSignal (multiplythe displayed valueby10). Anumber “8”
will appear at the bottom of the display while in this mode.
8A. Displaymenu'8A'willlight when dipswitch#10 is in theONposition.
This is the Time Clock Backup feature. The control will force a
regeneration, within a range of 1-42 days, when in theAqua-Sensor®
or Soft-Minder®meter mode.
9. Pressing status again will display the Lock/Unlock feature. A“U” in
thedisplay signifies anunlockedmicroprocessor, while a“L”will lock
the settings except for the time of day. To toggle between the two
settings press both arrow keys simultaneously. A number “9” will
appear at the bottom of the display while in this mode.
10. Pressing status again brings up the ability to Enable/Disable the
screen blanking. To have the display constantly lit, press the up
arrow, a “d” for disable will appear in the display. Pressing the up
arrow again displays an “E”, signifying that display blanking is
enabled. Anumber “10” willappear at thebottom of thedisplay while
in this mode.
NOTICE: Programming changes are not locked into the microprocessor memory until the control completes a
regeneration cycle. To initiate a manual regeneration, press the REGEN. button twice, the "REGEN" enunciator
will flash on the display. Refer to the Manual Cycling section on how to step through the regeneration stages.

16 CULLIGANSILVERSERIES™ANDGOLDSERIES™WATERSOFTENERS
Manual Cycling
The Culligan®microprocessor can be indexed through the various regeneration stages. For all steps, the cycle
numbers do not appear, or change, until the motor stops.
1. Press the status button to move past steps 1-10 until the display
is blank. Push the up arrow. The number “11” icon will light up.
An "H" will appear in the display. The control is in the HOME
position. Pressing the regen button once will light the 'REGEN'
icon.
2. Press the regen button one more time. The 'REGEN' icon will
blink, and the motor will advance the control. A'1' will appear.
The unit is now in the BACKWASH position. The numbers to
the right indicate the time remaining for the cycle.
3. Press the up arrow. A'2' will appear in the display, along with the
cycletimeremaining.Thecontrolis in theBRINEDRAW/SLOW
RINSEcycle.
4. Press the up arrow. A'3' will appear in the display, along with the
cycle time remaining. The control is in the FASTRINSE/BRINE
REFILLcycle.
5. Press the up arrow.An 'H' will appear in the display. The unit is in
theHOMEposition.The'REGEN'enunciatorisnolongerblinking.
An 'H 20' will appear on theAqua-Sensor® models.
6. Press the status key. Time-of-Day appears in the display.

SERVICECHECK 17
The service check mode allows one to view the instantaneous flow rate, the days since the last regeneration, the
total number of regenerations, the regenerations in the past fourteen days, and the gallons remaining.
To enter the service check mode, follow these steps:
Service Check
1. Press the status key to move past steps 1-10 until the display is
blank.
2. Push the down arrow. The number '12' will appear only when the
Soft-Minder®meter is connected. The display reads the gallons
per minute flow rate. This screen will update with the current
meter reading every 6 seconds.
3. Press the down arrow. The number '13' and an "A" will light at
the bottom of the display. The display will indicate the number of
regenerations that have occurred in the last 14 days.
4. Press the down arrow. The number '13' and a 'B' will light at the
bottom of the display. The display will indicate the total number
of regenerations this control has cycled through.
5. Press the down arrow. The number '14' will light at the bottom of
the display. The number in the display indicates the number of
days since last regeneration.
6. Press the down arrow. The number '15' will be displayed if the
flow meter orAqua-Sensor®is connected. For the controls with
the Soft-Minder®meter, the display indicates the gallons
remaining before the unit signals for regeneration (multiply the
displayednumber by 10). ForAqua-Sensor®controls, thenumber
indicates the total minutes of the last brine rinse cycle.
NOTICE: Pushing the up arrow at any of these displays will immediately bring you to the control position
display, the number '11' will light at the bottom of the display.

18 CULLIGANSILVERSERIES™ANDGOLDSERIES™WATERSOFTENERS
Familiarize yourself with the replacement procedures and component parts thoroughly before attempting any repair.
WARNING!DISCONNECT ALL ELECTRICAL POWER TO THE UNIT
BEFORE SERVICING. BYPASS THE UNIT AND RELIEVE SYSTEM
PRESSURE BEFOREATTEMPTING REPAIR.
CIRCUITBOARD
To replace the AccuSoft™circuit board, refer to the parts list and proceed as follows:
1. Remove the timer cover be removing the two screws located in the front of the cover.
2. Swing the circuit board mounting plate out, and lift it off of the two hinge posts.
3. Remove all connected wire leads from the board.
CAUTION: Grip all connections to the circuit board by the connecting
terminals for assembly and disassembly. Failure to do so could result in damage
to the wire leads or connecting terminals
4. Remove the four screws holding the board to the mounting plate. See Figure 4.
CAUTION:Do not touch any surfaces of the circuit board. Electrical static
discharges may cause damage to the board. Handle the AccuSoft™circuit board by
holding olny the edges of the circuit board. Keep replacement boards in their special
anti-static bags until ready for use. Mishandling of the circuit board will void
thewarranty.
5. The new circuit board can be installed by reversing the steps 1-4 above.
CAUTION:The wire connectors must be connected to the circuit board properly.
The wires must exit the plug-in connector opposite of the raised white base of the
circuit board connector.
Parts Replacement Guide
FIG. 4