Scalemaster Softline 100 User manual

Softline 100
Softline 200
Softline 100t
Softline 200t
Installation and Operation Manual

Contents Page
Introduction 1
Installation 2
Controls: Layout and Operation 4
Easy 3-Step Programming 6
Commissioning: Manual Regeneration and Start-Up 8
Specication 10
Before installing your Scalemaster Water Softener please make a note
of your mains water total hardness. This can be established with one
of the Water Hardness Test Strips supplied with your softener.
If you are unsure after testing you can contact your local Water Authority or
enquireattheScalemasterSalesofcewithyourpostcode.
TOTAL WATER HARDNESS mg/l (ppm)
………………………….......................…………………….
DATE SOFTENER INSTALLED
………………………….......................…………………….
We suggest you keep this manual for future reference.
Introduction
Congratulations on your excellent choice of a Scalemaster Water Softener.
Please take the time to read this Manual. It will tell you in simple terms how to install
andcommissionyournewScalemasterWaterSoftenertobeginenjoyingthebenetsof
softened water.
Before You Start
●Before starting installation, inspect the Water Softener and report any shipping
damage to the supplier immediately. Make sure you have all of the necessary tools
to hand before starting the installation.
●Follow all applicable Plumbing and Electrical regulations when installing the Water
Softener. If in doubt, refer to the WRAS Information and Guidance note at:
www.wras.co.uk/PDF_Files/ign9-07-01.pdf
●This Water Softener is not intended for the treatment of water that is
microbiologically unsafe or of unknown quality without adequate disinfection before
or after the Water Softener and it is to be used only for potable water.
●Use caution when installing soldered metal piping near to the Water Softener. Heat
can adversely affect the plastic control or bypass valve system. Be sure all
 solderedpipesarefullycooledbeforeattachingplasticplumbingttings.
● Takecarenottostripthethreadswhentighteningplasticpipettings.PTFEtape
may be used on connections that do not use an ‘O’-ring seal. Do not allow pipe
jointing compound or sealant to come into contact with any plastic parts.
●There should be a minimum run of at least 3 metres of pipe between a softener and
a water heater to prevent the possibility of hot water entering the softener unit.
●Use only the power transformer supplied with your Water Softener unit.
●The mains power adapter supplied is double-insulated and does not require
earthing. Earth bonding should be applied across metal inlet and outlet pipework of
the Water Softener to maintain earth continuity.
●Observe drain line requirements: The drain line must be a minimum of 12.5mm
diameter. The unit should be above and not more than 6 metres from a drain.
●Do not support the weight of the Water Softener on the control valve connections or
plumbing.
●Protect the softener, softener drain and all other components from the effects
of frost. Evidence of damage due to freezing will invalidate your Water Softener
warranty.
●Keep the unit in the upright position. Do not turn upside down or drop. Turning
the vessel upside down or laying the vessel on it’s side can cause treatment media
to enter the valve.
1

Installation
It is recommended that your Water Softener is installed by a
professional plumber. This installation guide is written with the professional plumber
in mind and assumes that this person has a working knowledge of hydraulic water
softeners and domestic plumbing systems. Any electrical work required should be
carriedoutbyafullyqualiedelectrician.
Positioning the Water Softener.
●Measure your Water Softener and the space where it will be installed. Remember
to allow extra space for connecting pipework and access for future servicing and
topping up of salt.
●Keep the length of the incoming main and drainage pipework to a minimum.
2 metres is usually more than adequate but this can be longer in circumstances
where the water pressure allows.
●The weight of a Water Softener is greatly increased when fully operational and
 lledwithsaltandthismustbetakenintoaccountwhenchoosingwheretositethe
softener.
●Your Scalemaster Water Softener is designed to operate with an incoming water
 pressureofbetween1.0barand8bar.Ifyourwatersupplyislikelytofalloutside
these parameters we recommend that a booster pump or pressure-reducing valve
 shouldbettedaccordingly.
Do not install your Water Softener next to a boiler or other heat source or in an airing
cupboardwheretheambienttemperatureislikelytoexceed40°C
Water Line and Bypass Connections
● AbypassloopshouldbeinstalledonallScalemaster100&200WaterSofteners.
The bypass valve loop isolates the Water Softener from the water system and
provides unsoftened water to the water system during routine maintenance and
servicing procedures.
IF YOU ARE CONSIDERING INSTALLING YOUR WATER SOFTENER IN A LOFT,
THE FOLLOWING INSTRUCTIONS SHOULD BE STRICTLY ADHERED TO:
Loft Installation
●The Water Softener may be installed in a loft or roof cavity but must be located
 withinasafetybundtankofnotlessthan100litrecapacity.Asuitabletankwould
 beaplasticroofstoragetankwithanoverowpipeofnotlessthan22mmdiameter.
This tank should also be mounted on a board strong enough to spread the weight
over a load-bearing wall/joists.
Drain Line Connection
●The unit should be higher than, and not more than 6 metres from, the drain. Use an
 appropriateadapterttingtoconnect1/2” (12.5mm) plastic tubing to the drain hose
connection of the control valve.
●The drain hose may be elevated up to 1.8 meters providing the run does not
exceed 4.6 meters and water pressure at the softener is not less than 2.76 bar.
●Where the drain hose is elevated but empties into a drain below the level of the
control valve, form an 18cm loop at the far end of the hose so that the bottom of the
loop is level with the drain hose connection. This will provide an adequate siphon
tap.
●Where the drain empties into an overhead sewer line, a sink-type U-bend trap must
be used.
●Secure the end of the drain hose to prevent it from moving.
Drinking Water
● WhenttingyourWaterSoftener,allowanceshouldbemadeforatleastone
drinking water tap that is not fed by the Water Softener. Where practical this
should be at the kitchen sink but a Utility Room or other suitable alternative will
 sufce.
● Itisrecommendedthatpeopleonalowsodiumdietshouldnotdrinkarticially
softened water. Water used for mixing infant powder for babies must only be taken
from unsoftened water as softened water contains an increased level of sodium
which will not be accounted for in the infant formula.
Brine Line Connections
Check the connections taking care not to over-tighten. Be sure that the regeneration
line is secure and free from air leaks.
Electrical Connection
● ForaddedsafetytheScalemaster100/200seriescontroloperatesonlowvoltage
via a plug in transformer.
Use only the transformer supplied with the Softener.
ANY ELECTRICAL WORK REQUIRED TO INSTALL A MAINS POWER
SUPPLY FOR THE SOFTENER SHOULD ONLY BE CARRIED OUT
BY A FULLY QUALIFIED ELECTRICIAN.
2 3

Controls: Layout and Operation
●Large LED Display: The 2 digit LED readout is highly visible for easy reading.
●Easy 3-Step Programming: Only 3 buttons are required to fully control the
softener.
●Camshaft Indicator: A column of windows located on the left of the control
provides a visual indicator of the camshaft position.
●Service Position Indicator: Is lit to indicate normal operation
●Manual Regeneration Button: Initiates either a delayed regeneration or immediate
regeneration depending upon long or short pressing.
●Flow Indicator:Thedecimalpoint/owindicatorblinksonandoffwhenwaterow
turns the meter.
●Power Loss Memory Retention: The controller features battery-free Time of Day
retention during loss of power. The time will remain in memory for 6 to 24 hours
depending on the installation. If the power source for the memory becomes
 exhausted,theTimeofDaywillresetto‘0’immediatelyafterpowerisresumed.
 TheTimeofDaymustberesettoensuretimeofregenerationoccursat02.00.
NOTE: All other programmed parameters are stored in the fl ash memory
and are retained during power outages. Flash memory retention is several
years.
Valve Layout (Front)
Camshaft
Indicator
Service
Position
Indicator
Delayed
Regeneration
Indicator
Manual Regeneration
Button
LED Display Time Set Salt Dosage
Capacity Set
(metered) or
Time Interval
(Timed)
Flow IndicatorCover Latch
Valve Layout (Back)
*100&200(meteredmodels)willhaveacablehere.Timerwillhaveno cable.
Typical Softener Installation
Meter
Cable*
Low voltage power
supply connection point
Outlet 3/4”
BSPT
Drain
(May have right
angled connector)
1/2” BSPT
Inlet 3/4”
BSPT
Bypass
3/8” BSPT
4 5
Fig. 1
Fig. 2
Fig. 3
Bypass
Drain Line
Overow

Easy 3 - Step Programming
STEP 1 (Metered & Timed)
Time of Day: Press until desired hour appears (see Fig 4). Release.
Note: The elapsed minutes will reset to zero when the hours are changed.
STEP 2 (Metered & Timed)
Salt Dosage: Dosage is already pre-set before leaving the factory. Press to check
thecorrectsetting(seeFig5).Ifyouhavea10litreunit(100or100t)thesettingwillbe
1.5ifyouhavea15litreunit(200or200t)thesettingwillbe2.2.
STEP 3 (Metered & Timed)
Consult Table A for cubic capacity settings (Metered) or Table B for time interval
settings (Timed) to select the appropriate setting. Press until the desired setting
appears (see Fig 6).
Programming is now complete
Fig. 6
Fig. 4
Fig. 5
TABLE A (100 METERED) Softline 100 Meter
Hardness 200 250 300 350 400 450 500
Cu Meters Capacity 2.5 2.0 1.7 1.4 1.3 1.1 1.0
TABLE A (200 METERED) Softline 200 Meter
Hardness 200 250 300 350 400 450 500
Cu Meters Capacity 3.8 3.0 2.5 2.1 1.9 1.7 1.5
TABLE B (100 TIMED)
Regeneration interval calculator - Softline 100t
Number of people in house
Hardness (ppm) 2 3 4 5 6
200 86433
250 74332
300 64322
350 53222
400 43222
450 42211
500 32211
TABLE B (200 TIMED) Regeneration interval calculator - Softline 200t
Hardness (ppm) 200 300 400 500 600
200 13 8 6 5 4
250 10 7543
300 86433
350 75432
400 64332
450 64322
500 53322
Larger softener unit is recommended
NOTE: During programming, if a button is not pushed for 5 seconds, the control
returns to the normal operation mode and displays the time of Day.
6 7

Commissioning: Manual Regeneration and Start-Up
Delayed Regeneration: Press and release to
program a delayed regeneration (Fig 7). The
system will regenerate at the next Time of
Regeneration(02.00am)Repeatprocedureto
disable the Delayed Regeneration. Regeneration
dot blinks when delayed regeneration is on.
Immediate Regeneration: Press and hold for
3 seconds to initiate an immediate regeneration.
The control will display a cascading symbol (- -)
as it cycles to bashwash. The control will proceed
through a complete regeneration..
Quick Cycling: Press and hold for 3 seconds
to initiate an immediate regeneration. The control
will cycle to the backwash cycle.
1. Press and release the to display “C 1” (Fig 8)
2. Simultaneously press then release and
to move the control to the next cycle.
3. Press and release the to display “C 2”
4. Repeat steps 2 and 3 to cycle through each
position.
Quick Cycle to Service Position: Simultaneously press and and hold for 3
seconds during any regeneration cycle. The control will skip the remaining regeneration
cycles and return to the service position. The Time of Day will be displayed when the
control reaches the service position.
Start-Up
The conditioner will now need to be placed into operation. Please review Quick Cycling
before attempting start-up.
Do not put salt into the brine tank.
1. With the supply water for the system still turned off, position the bypass valve to the
“not in bypass” (normal operation) position.
2. Press and hold the button on the controller for 3 seconds. This will initiate a
manual regeneration, and cycle to the backwash position.
8 9
Fig. 7
3. Filling the vessel with water.
A. With the Softener in backwash, open the water supply valve very slowly to
approximately 1/4open position. Water will begin to enter the vessel. Air
  willbegintobepurgedtodrainasthevesselllswithwater.
 B. Whenalloftheairhasbeenpurgedfromthevessel(waterbeginstoow
steadily from the drain line), open the main supply valve all of the way. This will
  purgethenalairfromthevessel.
C. Allow water to run to drain until the water runs clear from the drain line. This
purges any debris from the media bed within the vessel.
 D. Turnoffthewatersupplyandletthesystemstandforaboutveminutesto
allow any trapped air to escape from the vessel.
4. Adding water to the brine tank.
A. Pour 6 litres of water into the brine tank.
5. Checking Brine Draw.
A. From the service position press the button to initiate a manual regeneration
and allow the control to move to the backwash position (C1). (To display the C
number, quickly press the regeneration button after the cascading lines have
started)
B. As the lines start to cascade slowly turn on the water to the softener and allow
the air to purge from the softener (C1 lasts for 1 minute).
C. When the control moves to C2 check that the water is being drawn from the
brine tank
D. If the water level does not recede, check all brine line connections
6. If the water level is receding from the brine tank press the and
buttons for 3 seconds to cycle the control back to the service position.
7. Turn on a tap plumbed after the Water Softener. Run the tap until the water
runs clear.
8. Chargethebrinetankwithsalt(tabletsorgranular)specicallyformulatedfor
Water Softeners.
Congratulations your Water Softener is now fully operational.

SPECIFICATION SOFTLINE 100 SOFTLINE 100t SOFTLINE 200 SOFTLINE 200t
Height 445mm 445mm 600mm 600mm
Depth 460mm 460mm 460mm 460mm
Depth Including Connectors 460mm 460mm 460mm 460mm
Width 275mm 275mm 270mm 270mm
Resin Volume 10litre 10litre 15 litre 15 litre
Salt used per regeneration cycle 1500grams 1500grams 2200grams 2200grams
Water used per regeneration cycle 53 litre 53 litre 59 litre 59 litre
Maximum working pressure 8.0bar 8.0bar 8.0bar 8.0bar
Minimum working pressure 1.5 bar 1.5 bar 1.5 bar 1.5 bar
Maximum ambient operating
temperature(°C) 45˚ 45˚ 45˚ 45˚
Maximumwatertemperature(°C) 38˚ 38˚ 38˚ 38˚
Electrical Supply 240v50Hz 240v50Hz 240v50Hz 240v50Hz
Maximum(peak)ow-rate 42 litres
per minute
42 litres
per minute
42 litres
per minute
42 litres
per minute
Maximumow-rateat1bar
pressure drop
33 litres
per minute
33 litres
per minute
33 litres
per minute
33 litres
per minute
Inlet&outletconnections 3/4” male 3/4” male 3/4” male 3/4” male
Drain&overowconnections 1/2” 1/2” 1/2” 1/2”
Regeneration time 42 mins 42 mins 46 mins 46 mins
Maximum softened water
capacityat200ppm.(Water
efciencya)
2500litres
2.1%
2500litres
2.1%
3750litres
1.6%
3750litres
1.6%
Maximum softened water
capacityat300ppm.(Water
efciencya)
1667 litres
3.2%
1667 litres
3.2%
2500litres
2.4%
2500litres
2.4%
Sizing Recommendations
(Based on standard household
use*)
Up to 5
persons
Up to 5
persons
Up to 7
persons
Up to 7
persons
Carbon Neutral YES YES YES YES
Scalemaster Product Code 900216 900209 900230 900223
SCALEMASTER
Emerald Way, Stone Business Park, Stone, Staffordshire, ST15 0SR, England
Telephone [phone] Facsimile 01785 811511
www.scalemaster.co.uk
*Assumedaveragedomesticuseof150litresofwaterperpersonperday