Culligan High Efficiency Softener-Cleer 9" User manual

Culligan®
High Efficiency
Softener-Cleer
and
Softener-Cleer
Plus Water
Conditioner
Owners Guide

ii 01026018
The installation, service and maintenance of this equipment should be rendered by a qualified and trained
service technician. Your local independently operated Culligan dealer employs trained service and main-
tenance personnel who are experienced in the installation, function and repair of Culligan equipment. This
publication is written specifically for these individuals and is intended for their use.
We encourage Culligan users to learn about Culligan products, but we believe that product knowledge is
best obtained by consulting with your Culligan dealer. Untrained individuals who use this manual assume
the risk of any resulting property damage or personal injury.
WARNING! Electrical shock hazard! Prior to servicing equipment, disconnect
power supply to prevent electrical shock.
NOTE This system is not intended for use where water is microbiologically unsafe or with
water of unknown quality.
WARNING! If incorrectly installed, operated or maintained, this product can cause
severe injury. Those who install, operate, or maintain this product
should be trained in its proper use, warned of its dangers, and
should read the entire manual before attempting to install, operate,
or maintain this product.
WARNING! This device complies with part 15 of the FCC rules subject to the
two following conditions: 1) This device may not cause harmful
interference, and 2) This device must accept all interference received
including interference that may cause undesired operation.
This equipment complies with Part 15 of the FCC rules. Any changes or modifications not expressly ap-
proved by the manufacturer could void the user’s authority to operate the equipment. Changes or modifi-
cations not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
CAUTION! To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.
CAUTION! This product is not to be used by children or persons with reduced
physical, sensory or mental capabilities, or lack of experience or
knowledge, unless they have been given supervision or instruction.
CAUTION! Children should be instructed not to play with this appliance.
CAUTION! If the power cord from the transformer to the unit looks or becomes
damaged, the cord and transformer should be replaced by a Culligan
Service Agent or similarly qualified
person in order to avoid a hazard.
Products manufactured and marketed by Culligan International Company (Culligan) and its affiliates are
protected by patents issued or pending in the United States and other countries. Culligan reserves the
right to change the specifications referred to in this literature at any time, without prior notice. Culligan,
AquaSensor, Tripl-Hull, and SoftMinder are trademarks of Culligan International Company or its affiliates.
Culligan International Company
9399 West Higgins Road, Suite 1100
Rosemont, Illinois 60018
1-847-430-2800
www.culligan.com
Attention
Culligan
Customer

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01026018
Contents
Thank You................................................................................................................................... 1
Specifications .............................................................................................................................. 2
Introduction ................................................................................................................................. 4
Application ................................................................................................................................. 5
The Culligan Process .................................................................................................................... 6
Modes of Operation..................................................................................................................... 8
Salt Supply, Usage and Service .................................................................................................... 9
Care and Cleaning of Your Water Conditioner.............................................................................. 10
Navigating the Menus and Keypad.............................................................................................. 11
First Time Setup.......................................................................................................................... 13
Set Date and Time...................................................................................................................... 16
Information................................................................................................................................ 18
Regeneration ............................................................................................................................. 20
Cleaning Out the Salt Storage Tank.............................................................................................. 22
Sanitizing Procedure ................................................................................................................. 23
Things to Check Before You Call for Service .................................................................................. 24
Error Codes............................................................................................................................... 25
When and How to Bypass Your Water Conditioner ....................................................................... 27
Performance Data Sheet.............................................................................................................. 28
Culligan HE 9” Softener-Cleer Water Conditioner....................................................................... 28
Culligan HE 10” Softener-Cleer Water Conditioner .................................................................... 29
Culligan HE 12” Softener-Cleer Water Conditioner..................................................................... 30
Culligan HE 14” Softener-Cleer Water Conditioner..................................................................... 31
Culligan HE 9” Softener-Cleer Plus Water Conditioner ................................................................ 32
Culligan HE 10” Softener-Cleer Plus Water Conditioner .............................................................. 33
Culligan HE 12” Softener-Cleer Plus Water Conditioner ............................................................. 34
Culligan HE 14” Softener-Cleer Plus Water Conditioner .............................................................. 35
Culligan Limited Warranty .......................................................................................................... 36
With Culligan You Get More Than A Quality Product ..................................................................... 37

iv 01026018
This manual:
• familiarizes the operator with the equipment
• explains installation and setup procedures
• provides basic programming information
• explains the various modes of operation
• gives specifications and troubleshooting information
Read this Manual First
Before you operate the Culligan High Efficiency Softener-Cleer or Softener-Cleer Plus Water Conditioner,
read this manual to become familiar with the device and its capabilities.
Safe Practices
Throughout this manual there are paragraphs set off by special headings.
Notice (or Note) is used to emphasize installation, operation or maintenance information which is impor-
tant, but does not present any hazard. For example,
NOTICE The nipple must extend no more than 1 inch above the cover plate.
Caution is used when failure to follow directions could result in damage to equipment or property.
CAUTION! Disassembly while under water pressure can result in flooding.
Warning is used to indicate a hazard which could cause injury or death if ignored.
WARNING! Electrical shock hazard! Unplug the unit before removing the
timer mechanism or cover plates!
The CAUTION and WARNING paragraphs are not meant to cover all possible conditions and situations
that may occur. Understand that common sense, caution, and careful attention are conditions which
cannot be built into the equipment. These MUST be supplied by the personnel installing, operating, or
maintaining the system.
Be sure to check and follow the applicable plumbing codes and ordinances when installing this equip-
ment. Local codes may prohibit the discharge of sanitizing or descaling solutions to drain.
Use protective clothing and proper face or eye protection equipment when handling chemicals or tools.
NOTE The Culligan High Efficiency Softener-Cleer and Softener-Cleer Plus Water
Conditioners are not intended for use with water that is microbiologically
unsafe or of unknown quality without adequate disinfection either before or
after the system.
NOTE Check with your public works department for applicable local plumbing and
sanitation codes. Follow local codes if they differ from the standards used in
this manual. To ensure proper and efficient operation of the High Efficiency
Softener-Cleer and Softener-Cleer Plus Water Conditioners to your full
satisfaction, carefully follow the instructions in this manual.
About this
Manual

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Thank You
Welcome To Your New World of Better Living with Culligan Water.
The HE Softener-Cleer water conditioners with Soft-Minder® meter are tested and
certified by WQA against CSA B483.1, NSF/ANSI Standard 61, NSF/ANSI Stan-
dard 372, NSF/ANSI Standard 44 for the effective reduction of hardness (calcium
and magnesium), and NSF/ANSI 42 for the effective Iron Reduction up to 10ppm, as
verified and substantiated by test data
The HE Softener-Cleer Plus water conditioners with Soft-Minder® meter are tested and
certified by WQA against CSA B483.1, NSF/ANSI Standard 61, NSF/ANSI Stan-
dard 372, NSF/ANSI Standard 44 for the effective reduction of hardness (calcium and
magnesium), and NSF/ANSI 42 for the effective Iron Reduction up to 10ppm, as verified and substantiat-
ed by test data.
For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall be ad-
hered to. Consult your licensed plumber for installation of this system. This system and
its installation must comply with state and local regulations. The use of saddle valves is
not permitted.
If this is your first experience having soft, conditioned water in your home, you’ll be amazed at the marvel-
ous difference it makes. We promise that you’ll never want to be without it again.
Congratulations, too, on selecting one of the “first family” of water conditioners in the prestigious Culligan
High Efficiency Water Conditioners. With Culligan’s many years of knowledge and experience in water
treatment, you can be confident that the model you selected has been designed and engineered to pro-
vide years of service with a minimum of care and attention.
Some localities have corrosive water. A water softener cannot correct this problem and so its printed
warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances. If you suspect corrosion,
your Culligan Dealer has equipment to control the problem.
NOTICE Sodium Information: Water softeners using sodium chloride for regenera-
tion add sodium to the water. Persons who are on sodium restricted diets
should consider the added sodium as part of their overall sodium intake.
Serial Numbers
The control valve serial number is located on the back of the timer case.
The media tank serial number is located on the top surface of the tank.
NOTE DO NOT remove or destroy the serial number. It must be referenced on
request for warranty repair or replacement.

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Culligan High Efficiency Softener-Cleer
Model 9" Model 10" Model 12" Model 14" Model
Control Valve 1” Reinforced Thermoplastic w/ HE Circuit Board
Overall Conditioner Ht 56 in 62 in 60 in 73 in
Media Tank Design Quadra-Hull™
Media Tank Dimensions (Dia x Ht) 9 x 48 in 10 x 54 in 12 x 52 in 14 x 65 in
Salt Storage Tank Dimensions (Dia x Ht) 16 x 43 in or 18 x 43 in 18 x 43 in 24 x 42 in
Exchange Media, Type and Quantity Cullex® Media,1.0 ft3Cullex Media, 1.5 ft3Cullex Media, 2.0 ft3Cullex Media, 3.0 ft3
Underbedding, Type and Quantity Cullsan®
Underbedding, 12 lb
Cullsan
Underbedding, 15 lb
Cullsan
Underbedding, 20 lb
Cullsan
Underbedding, 25 lb
Exchange Capacity
@ Salt Dosage Per Recharge
17,854 gr @ 4.0 lb 26,781 gr @ 6.0 lb 31,352 gr @ 7.0 lb 51,726 gr @ 12 lb
27,108 gr @ 8.0 lb 40,662 gr @ 12.0 lb 48,458 gr @ 16.0 lb 75,582 gr @ 24 lb
31,736 gr @ 12.0 lb 47,604 gr @ 18.0 lb 59,267 gr @ 24.0 lb 88,549 gr @ 36 lb
Efficiency rated dosage14,463 gr/lb @ 4 lb salt
dosage
4,463 gr/lb @ 6 lb salt
dosage
4,479 gr/lb @ 7 lb salt
dosage
4,310 gr/lb @ 12 lb
salt dosage
Freeboard to Media214.5 in 14.5 in 16 in 25 in
Freeboard to Underbedding344.5 in 47.5 in 46 in 59 in
Salt Storage Capacity 375 lb 600 lb
Rated Service Flow @ Pressure Drop 9.0 gpm @ 11 psi 9.4 gpm @ 12 psi 10.0 gpm @ 10 psi 10.6 gpm @ 11 psi
Auxiliary Flow Rate410.8 gpm @ 15 psi 11.0 gpm @ 15 psi 12.6 gpm @ 15 psi 12.8 gpm @ 15 psi
Total Hardness, Max. 50 gpg 75 gpg
Total Dissolved Iron,Max 10 ppm52000 gal 3000 gal 4000 gal 6000 gal
Iron and Sulfur Reducing Bacteria8Trace Amounts
pH 6.5–8.5
Tannins 0.0 ppm
Total Organic Carbon 0.0 ppm
Free Chlorine Level 0.0 ppm
Dissolved Oxygen 3.0 ppm or below
Polyphosphate 0.0 ppm
Operating Pressure 20-125 psi (138–862 kPa)
Operating Pressure (Canada) 20-90 psi (138–621 kPa)
Operating Temperature 33-120°F (0–49°C)
Electrical Requirements 24V/60 Hz
Electrical Power Consumption, Min/Max 8.4 watts/21.6 watts
Drain Flow, Maximum62.5 gpm 2.5 gpm 3.0 gpm 5.3 gpm
Recharge Time, Average7 Recharge Water 78 minutes 67 minutes 62 minutes 76 minutes
Consumption, Average747 gallons 45 gallons 67 gallons 155 gallons
1The efficiency rated dosage is only valid at the stated salt dosage and is efficiency rated according to NSF/ANSI 44. Water consump-
tion determined in accordance with 7.1.1 of NSF/ANSI 44.
2Measured from top of media to top surface of tank threads. (backwashed and drained).
3Measured from top of underbedding to top surface of tank threads.
4 Auxiliary flow rates do not represent the maximum service flow rate used for determining the softener’s rated capacity and efficiency.
Continuous operation at these flow rates greater than the maximum service flow rate might affect capacity and efficiency performances.
5Performance testing on these models was performed at the flow rates specified. When a higher flow rate occurs upon installation, a
flow control, restrictor, or other method of flow reduction should be used in order to mimic these performance results.
6Backwash at 120 psi (830 kPa).
710 minute backwash, 4 lb 9” model, 6 lb. 10” model, 7 lb. 12” model or 12 lb. 14” model salt dosage.
8The Iron and Sulfur reducing bateria performance is a manufacturer claim and has not been evaluated or certified by WQA.
Specifications

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Culligan High Efficiency Softener-Cleer Plus
Model 9" Model 10" Model 12" Model 14" Model
Control Valve 1” Reinforced Thermoplastic w/ HE Circuit Board
Overall Conditioner Ht 56 in 62 in 60 in 73 in
Media Tank Design Quadra-Hull™
Media Tank Dimensions (Dia x Ht) 9 x 48 in 10 x 54 in 12 x 52 in 14 x 65 in
Salt Storage Tank Dimensions (Dia x Ht) 16 x 43 in or 18 x 43 in 18 x 43 in 24 x 42 in
Exchange Media, Type and Quantity Cullex® Media,1.0 ft3Cullex Media, 1.5 ft3Cullex Media, 2.0 ft3Cullex Media, 3.0 ft3
Underbedding, Type and Quantity Cullsan®
Underbedding, 12 lb
Cullsan
Underbedding, 15 lb
Cullsan
Underbedding, 20 lb
Cullsan
Underbedding, 25 lb
Media, KDF-85 13.5 lb 13.5 lb 27.0 lb 40.5 lb
Exchange Capacity
@ Salt Dosage Per Recharge
17,854 gr @ 4.0 lb 26,781 gr @ 6.0 lb 31,200 gr @ 7.0 lb 51,726 gr @ 12 lb
27,108 gr @ 8.0 lb 40,662 gr @ 12.0 lb 54,216 gr @ 16.0 lb 75,582 gr @ 24 lb
31,736 gr @ 12.0 lb 47,604 gr @ 18.0 lb 63,472 gr @ 24.0 lb 88,549 gr @ 36 lb
Efficiency rated dosage74,463 gr/lb @ 4 lb salt
dosage
4,463 gr/lb @ 6 lb salt
dosage
4,457 gr/lb @ 7 lb salt
dosage
4,310 gr/lb @ 12 lb
salt dosage
Freeboard to Media212 in 12 in 13.5 in 22.5 in
Freeboard to Underbedding344.5 in 47.5 in 46 in 59 in
Salt Storage Capacity 375 lb 600 lb
Service Flow @ Pressure Drop 8.0 gpm @ 11psi 9.9 gpm @ 15 psi 11.2 gpm @ 15psi 8.0 gpm @ 8 psi
Auxiliary Flow Rate 9.76 gpm @ 15 psi 9.9 gpm @ 15 psi 11.2 gpm @ 15psi 11.8 gpm @ 15 psi
Total Hardness, Max. 50 gpg 75 gpg
Total Dissolved Iron, Max 10ppm62000 gal 3000 gal 4000 gal 6000 gal
Flow Rate for Iron Reduction64 gpm 5.8gpm 8.5 gpm 11.6gpm
Hydrogen Sulfide12 ppm
Iron and Sulfur Reducing Bacteria1Trace Amounts
pH 6.5–8.5
Tannins 0.0 ppm
Total Organic Carbon 0.0 ppm
Free Chlorine Level 0.0 ppm
Dissolved Oxygen 3.0 ppm or below
Polyphosphate 0.0 ppm
Operating Pressure 20-125 psi (138–862 kPa)
Operating Pressure (Canada) 20-90 psi (138–621 kPa)
Operating Temperature 33-120°F (0–49°C)
Electrical Requirements 24V/60 Hz
Electrical Power Consumption, Min/Max 8.4 watts/21.6 watts
Drain Flow, Maximum42.5 gpm 2.5 gpm 3.0 gpm 5.3 gpm
Recharge Time, Average5 Recharge Water 78 minutes 67 minutes 62 minutes 76 minutes
Consumption, Average547 gallons 45 gallons 67 gallons 155 gallons
1The Hydrogen Sulfide and Iron and Sulfur reducing bateria performance are manufacturer claims and have not been evaluated or certi-
fied by WQA.
2Measured from top of media to top surface of tank threads. (backwashed and drained).
3Measured from top of underbedding to top surface of tank threads.
4Backwash at 120 psi (830 kPa).
510 minute backwash, 4 lb 9” model, 6 lb. 10” model, 7 lb. 12” model or 12 lb. 14” model salt dosage.
6Performance testing on these models was performed at the flow rates specified. When a higher flow rate occurs upon installa-
tion, a flow control, restrictor, or other method of flow reduction should be used in order to mimic these performance results.
7The efficiency rated dosage is only valid at the stated salt dosage and is efficiency rated according to NSF/ANSI 44.

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Introduction It’s All So Easy, So Economical, So Efficient, So Enjoyable!
Kind To Skin And Complexion
Soft water will help prevent red, itchy or dry skin because there are no hardness impurities to cause sore-
ness, no soap curd to coat the skin. Shaving is easier, smoother—either with a blade or electric shaver.
Bathing And Showering
You’ll use far less soap with conditioned water. Use your soap very sparingly—not as you did before soft
water. Just a quick rinse removes all lather, leaving your skin pleasantly smooth and silky because now it’s
free of sticky soap curd and film.
Saves Washing Costs. Helps Control Environmental Pollution
Soft water washes whiter and cleaner with less soap or detergent. Because the hardness impurities are re-
moved, your soap can concentrate solely on washing. People usually find that they can reduce the amount
of soap they use substantially. If you normally use a cup per wash load with hard water, try using 1/3 cup
depending on the size of your wash load and the degree of soil. Different amounts are required, but you
can use less with softened water. An added bonus is the fact that your washable fabrics will last longer.
Super Hair Conditioning
Soft water is great for scalp and hair care. No insoluble deposits are formed. Hair is shinier, softer, more
manageable. Reduce the amount of shampoo you have normally used.
Dishes Are A Delight
Washed by hand or in a dishwasher, glassware, dishes and silver wash cleaner, easier. Follow your
dishwasher manufacturer’s instructions. Soft water promotes sanitation because no greasy hard water film
can form to collect or harbor bacteria.
Easier Housekeeping, Gleaming Fixtures
You’ll be amazed at the marvelous difference. Just a swish of the cloth, and the bathtub or shower and
fixtures are clean and sparkling. Imagine, no scouring! No hard water scum to cause rings, streaks, spots
and stains. To keep their gleaming luster, simply wipe fixtures with a towel after use. Formica, tile, walls,
floors, woodwork surfaces clean easier, stay clean longer. You’ll save on cleaning aids and save on time.
Saves Water-Heating Energy, Helps Water-Using Appliances
Soft water reduces the formation of rock-like hard water scale that encrusts water heaters, hot water pipes,
shower heads, and water-using appliances. This scale can cause premature maintenance and failure.
Elimination of hard water also provides substantial energy savings because scale acts as an insulator,
wasting electricity or gas used to heat water.
Water For Lawns And Household Plants
If possible, lawn sprinkling faucets should be supplied with hard water primarily because it is uneconomi-
cal to soften so much water.
Household plants are much more sensitive than lawns with respect to the kind of water which is best. First,
because they receive no rainfall and, second, there is little or no drainage of the soil. Preferably they
should be watered with rainwater or water which is low in mineral content such as distilled or demineral-
ized water. Softened water is not recommended for house plants because a build-up of sodium in the soil
may interfere with efficient absorption of water by the plant root system. Additional information may be
obtained from your independently operated Culligan dealer.

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Water Quality
Verify that raw water hardness and iron are within limits. Note the hardness for setting the salt dosage
and recharge frequency.
Iron—A Common Water Problem
The chemical/physical nature of iron found in natural water supplies is exhibited in four general types:
1. Dissolved Iron—Also called ferrous or “clear water” iron. Up to 10 ppm of this type of iron
can be removed from the water by the Softener-Cleer. Dissolved iron is soluble in water and is
detected by taking a sample of the water to be treated in a clear glass. The water in the glass is
initially clear, but on standing exposed to the air, it may gradually turn cloudy or colored as it
oxidizes.
2. Particulate Iron—Also called ferric or colloidal iron. This type of iron is an undissolved particle
of iron. Softener-Cleer will remove larger particles, but they may not be washed out in regen-
eration effectively and will eventually foul the ion exchange resin. A filtering treatment will be
required to remove this type of iron.
3. Organic Bound Iron—This type of iron is strongly attached to an organic compound in the
water. The ion exchange process alone cannot break this attachment, and Softener-Cleer will
not remove this type of iron.
4. Bacterial Iron—This type of iron is protected inside a bacteria cell. Trace amounts of Bacterial
Iron is inactivated by Softener-Cleer.
When using a softener to remove both hardness and up to 10 ppm of dissolved iron it is important that
it regenerates more frequently than ordinarily would be calculated for hardness removal alone. This will
minimize the potential for bed fouling.
CAUTION! Do not use where the water is microbiologically unsafe or
with water of unknown quality without adequate disinfection
before or after the unit.
Pressure
If pressure exceeds 125 psi (860 kPa), install a pressure reducing valve (see materials checklist). On pri-
vate water systems, make sure the minimum pressure (the pressure at which the pump starts) is greater than
20 psi (140 kPa). Adjust the pressure switch if necessary.
CAUTION! The use of a pressure reducing valve may limit the flow of
water in the household.
Temperature
Do not install the unit where it might freeze, or next to a water heater or furnace or in direct sunlight. Out-
door installation is not recommended and voids the warranty. If installing in an outside location, you must
take the steps necessary to assure the softener, installation plumbing, wiring, etc. are as well protected
from the elements (sunlight, rain, wind, heat, cold), contamination, vandalism, etc. as when installed
indoors.
Location—Space Requirements
Allow 6-12 inches (15-30 cm) behind the unit for plumbing and drain lines and 4 feet (1.3 meters) above
for service access and filling the salt container.
Application

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The Culligan
Process
Your Culligan water conditioner consists of three basic components, (A) the Control Valve, (B) the Mineral
Tank, and (C) the Brine System.
A. Control Valve
The exclusive Culligan control valve automatically
performs a variety of tasks that are necessary for the
proper operation of your water conditioner. These tasks,
commonly referred to as cycles or operating positions,
are Service, Regeneration, and Brine Refill.
1. Service: While the control valve is in the
service cycle, hard water is directed down
through the column of Cullex® resin where
hardness minerals are removed from the
water. The softened water is then directed into
your household plumbing lines. The ability of
the Cullex resin to remove hardness minerals
needs to be periodically replenished; this is
referred to as …
2. Regeneration: While the control valve is in
the regeneration cycle, water is first directed
up through the column of Cullex resin to flush accumulated sediment out of the resin and down
the drain. Then, the regenerant brine solution is slowly drawn from the bottom of the salt storage
tank of the Brine System and is directed down through the column of Cullex resin, restoring the
ability of the resin to remove hardness minerals from your water supply. Once completed, the
regeneration cycle is followed by …
Mineral Reactivator: The Mineral Reactivator is educted for a specified duration during the
Brine Draw cycle. The Mineral Reactivator is designed to clean the Cullex resin pores of iron,
maganese, and organic compounds that cause resin fouling and inefficiencies.
NOTE Contact your Culligan dealer when you need to replenish the Mineral Reactivator.
Chlorine Generator: Chlorine is generated from the brine solution and then is added after
the eduction of the Mineral Reactivator. The chlorine inactivates trace amounts of iron-reducing
bacteria and sulfur-reducing bacteria.
3. Brine Refill: While the control valve is in the brine refill cycle, a predetermined amount of
water is directed to the salt storage tank of the Brine System so that additional salt can be dis-
solved to provide the brine solution that will be needed for the next regeneration cycle.
Softener-Cleer Regeneration Sequence
See Figure 1 for an overview of the Softener-Cleer regeneration sequence.
BACKWASH
1 MINUTE
DELAY
MINERAL
REACTIVATOR
X MIN.
CHLORINATOR
—HI SETTING
2 MINUTE
DELAY
FAST
RINSE
10 MIN.
FILL
BRINE DRAW SLOW RINSE
BRINE DRAW/SLOW RINSE
Figure 1. Softener-Cleer regeneration sequence.
A
C
B

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B. The Mineral Tank
The Mineral Tank contains the Cullex resin column, Cullsan® underbedding, and an outlet manifold. The
number of gallons of hard water that can be softened by the Cullex resin column before it needs regen-
er¬ation is called the “capacity” of the resin column, and depends upon the amount of hardness minerals
in each gallon of water (expressed as grains per gallon) and upon the amount of regenerant brine solution
(expressed as pounds of salt) passed through the resin column during regeneration.
Your Culligan service person, taking into account the hardness of your water and the amount of softened
water your household may reasonably expect to use each day, has carefully established how often the
softener will regenerate and how much salt will be used for each regeneration. This will ensure that all of
your soft water needs will be fulfilled without using an excessive amount of salt.
KDF (Softener-Cleer Plus Models Only):
KDF media reduces hydrogen sulfide.
C. The Brine System
The Brine System consists of a salt storage container and hydraulic Dubl-Safe™ valve. The salt storage
con¬tainer holds the salt that is used to make the regenerant brine solution. The hydraulic Dubl-Safe valve
limits the amount of water that is returned to the salt storage tank during the brine refill cycle.
Because a predetermined amount of salt is dissolved with each brine refill cycle, the salt must be periodi¬-
cally replenished in order to maintain efficient operation. Your Culligan service person will be able to tell
you about how often salt must be added to the salt storage container.

801026018
Modes of
Operation
Water Meter
The water meter keeps track of the quantity of water that has flowed through the resin bed. Based on
the influent water hardness and the hardness capacity of the resin bed, a service life expectancy in the
quantity of softened water is calculated and programmed into the control. When the set point is reached,
regeneration is triggered. The regeneration will start at time of regeneration (typically 2:00 a.m.). In imme-
diate mode the regeneration starts as soon as the regeneration signal is provided. If time clock backup is
set and the capacity has not been exhausted, but the days since last regen is greater than the time clock
backup setting, the softener will regenerate.
Smart Brine Tank Probe
The optional smart brine tank probe monitors conditions inside the brine tank. It predicts when salt needs
to be added to the brine tank, detects the presence of salt-bridging, eductor line plugging and brine tank
overfilling.
Wireless Remote Control
The optional wireless remote control displays the current status of the water softener or filters and allows
for remote control. It can be located up to 200 feet away from the softener (depending upon building
construction materials). The wireless remote displays information about softener performance, problems,
days of salt remaining and allows remote control for regeneration.
The wireless remote control is designed to communicate at 915 MHz and to work without interference with
other 915 MHz devices such as cordless telephones and baby monitors.
Modem
The optional modem allows for the system to be remotely monitored detecting problems before they occur,
to schedule salt delivery when it is needed and to keep the system software up to date with the latest
advances.
Manual Regeneration
Manual regeneration can be initiated via the softener control valve or wireless remote display. Manual
regeneration can be initiated to begin regeneration immediately or that night. To immediately initiate re-
generation, press and hold for at least ten (10) seconds. To cancel a delayed regeneration, press and
hold for at least five (5) seconds.

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Salt is the mineral used to “recharge” your water conditioner. A brine solution is automatically made up in
the bottom of the salt storage container, the Cullex® resin beads in the mineral tank are flushed with the
brine solution as a step in the recharging process.
Your Culligan Water Conditioner has been carefully designed to get the greatest amount of softening
capacity from the salt it uses. Here is some pertinent information about salt usage, types and service.
Salt Economizer
This control is set at the time of installation, and determines salt usage according to the water hardness,
number of persons in the household, and water usage.
What Kind of Salt is Best
All Culligan Water Conditioners are designed to use any water conditioner salt of good quality, including
rock, pellet, solar, or “evaporated” types.
All rock salt, regardless of source, contains insoluble material which collects at the bottom of the salt stor-
age tank and requires periodic clean-out.
If purified salt products are used, the salt storage compartment will require less frequent clean-out, but you
must check more frequently for “bridging.”
Regardless of what type of salt is used, we recommend Culligan Brand Salt as suggested by your Culli-
gan Dealer. He or she is the expert and can provide you with the best product for your Culligan Water
Conditioner.
Automatic Salt Delivery Service
Ask your Culligan Dealer for details about salt delivery service. You can have your salt supply replen-
ished on a regular basis. Whether you have automatic delivery service or pick up salt from your Culligan
Dealer, you will be getting quality salt packaged according to rigid Culligan specifications. Using Culli-
gan Brand Salt will help assure continued efficiency and trouble-free operation of your water conditioner.
The modem allows for the system to be remotely monitored, detecting problems before they occur, to
schedule salt delivery when it is needed and to keep the system software up to date with the latest ad-
vances.
NOTICE Sodium Information: Water softeners using sodium chloride for regenera-
tion add sodium to the water. Persons who are on sodium restricted diets
should consider the added sodium as part of their overall sodium intake.
Salt Supply,
Usage and
Service

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Care and
Cleaning of
Your Water
Conditioner
Following these simple precautions will help assure continued trouble-free service and keep your Culligan
Water Conditioner looking like new for years.
1. Do not place heavy objects on top of the salt storage tank or timer cover.
2. Use only mild soap and warm water when cleaning the exterior of the conditioner. Never use
harsh, abrasive cleaning compounds or those which contain acid, such as vinegar, bleach and
similar products.
3. Important: Protect your water conditioner and the entire drainline from freezing temperatures.
WARNING! DANGER: If your unit should freeze, do not attempt to
disassemble it. Call your Culligan Dealer.
4. Important: Culligan water softeners are sold for use on potable water only. If at any time the
water becomes contaminated, such as during a “boil water” advisory, the operation of the
water softener should be discontinued until it is verified that the water is again potable. To do
this, turn the blue knob in a clockwise position, then call your Culligan dealer to have your sys-
tem sanitized before it is placed back into service.
5. Should service, adjustment or trouble-shooting information be needed which is not covered in
the Use and Care Guide, call your Culligan Dealer.
For parts and service availability please call your local independently operated Culligan dealer. For your
nearest Culligan dealer, call [phone].
Recommended Preventative Maintenance Inspection Schedule
The Culligan High Efficiency household water softener has been designed to provide a good, consistent
service life. Routinely inspecting the system may help avoid potentially costly breakdowns related to cir-
cumstances outside of the control of the dealer and/or user.
Component Suggested Inspection
Frequency
Reason for Maintenance
Entire System At Start-up, after infrequent
use (idle for one week
or more) or every 3–6
months.
On private supplies, the appearance of off-tastes and
odors, particularly if musty or “rotten egg” (caused
by harmless sulfate-reducing bacteria) may indicate a
need for the system to be sanitized. See page 48.
Backwash Flow
Controller
Every 12 months or every
time service is performed
on the system.
Build up of sediment, iron and/or other foreign materials
(found in some water supplies but not necessarily all)
could negatively affect system performance. Monitor item
for normal or unexpected wear.
Brine eductor
nozzle and throat
Every 12 months or every
time service is performed
on the system.
Build up of sediment, iron and/or other foreign materials
(found in some water supplies but not necessarily all)
could negatively affect system performance. Monitor item
for normal or unexpected wear.
Softening Media
(Cullex)
Every 2–3 years Chlorinated water supplies can breakdown and de-
stroy resin material. Resin material may also perform
poorly if subjected to other materials (sediment, iron,
alum, etc.) found in some water supplies (but not
necessarily all).

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Navigating
the Menus and
Keypad
DOWN button
CHECK MARK
or OK button
UP button
CANCEL (X) button
UP ARROW button: scrolls up the menu
Controller
Remote
DOWN ARROW button: scrolls down the menu
CHECK MARK button: selects the highlighted
option, opens a new screen, or accepts a
changed setting
CANCEL or Xbutton: returns to the previous
screen or cancels a changed setting
NOTE Hold down or to quickly scroll through the setting without repeatedly
pressing the button.
Softening
JAN-01-13 12:01P 1. This is the HOME SCREEN. Press any button except to advance
to the MAIN MENU SCREEN.
>1)INFORMATION
2)MANUAL MODE
2. This is the MAIN MENU SCREEN. The “>” symbol indicates the
menu selection. Press or to scroll through the menu.

12 01026018
1)INFORMATION
>2)MANUAL MODE
3. This is the MAIN MENU SCREEN. The “>” symbol indicates the
menu selection. Press or to scroll through the menu.
4. Press to select a setting.
MANUAL MODE
REGEN NOW
5. The screen displays the setting (Manual Mode) and the current value
(Regen Now). Press to change the value.
MANUAL MODE
>REGEN NOW
6. The screen displays the “>” symbol next to the value, indicating that
the value may be changed. Press or to change the value. For
example, press to change the value to REGEN TONITE. Press
again to select the next available value, BYPASS.
MANUAL MODE
REGEN NOW
7. Press to cancel the changed setting and revert to the default set-
ting. The screen displays the default setting.
MANUAL MODE
>BYPASS
8. Press to accept the changed value. If the setting values are dis-
played, the “>” symbol no longer appears next to the value.
1)INFORMATION
>2)MANUAL MODE
9. The screen then returns to the MAIN MENU. Press to return to
the HOME SCREEN.
Softening
JAN-01-13 12:01P 10. The screen displays the HOME SCREEN.
NOTE Unplugging the Culligan HE water softener will not affect any of the control
settings (the control must be plugged in for at least 10 minutes). Once
programmed, the settings will be stored indefinitely.

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First Time
Setup
First Time Setup Procedure
When a new controller is first powered on, the screen will display the first time setup message. The HE
Controller is designed to simplify the setup and installation process by making some default recommenda-
tions during the initial setup. These default settings are appropriate for most common installations.
After completing the plumbing connections to the water softener, turn on and program the HE Controller.
FIRST TIME SETUP
PRESS DOWN ARROW
When a new controller is first turned on, the screen displays FIRST TIME
SETUP. Press to display the first setup screen.
Serial Number
S/N: 00000123 The screen displays the serial number for this Smart Controller. Press
to display the firmware version information screen.
NOTE If this unit will be installed with a modem, it is
required that this electronic ID number be reported
to Culligan on the IQR form.
Firmware Version
FWR***LT21
MON DD YEAR
The screen displays the firmware version and date installed for this Smart
Controller. Press to display the month setup screen.
Set Month (Jan–Dec)
SET MONTH
>JAN
The screen displays the month setting. Press to accept the information
displayed (and view the next setting), or press to change the setting.
Press to accept the selected month and advance to the next setting,
SET DAY.
Set Day (0–31)
SET DAY
>1
The screen displays the day setting. Press to accept the information
displayed (and view the next setup screen), or press to change the
setting.
Press to see the next available value. Press to accept the selected
day and advance to the next setting, SET YEAR.
Set Year (2009–2030)
SET YEAR
>2013
The screen displays the year setting. Press to accept the information
displayed (and view the next setup screen), or press to change the
setting.
Press to see the next available value. Press to accept the selected
year and advance to the next setting, CLOCK TYPE.

14 01026018
Set Clock Type (12 or 24)
CLOCK TYPE
>12 HR
The screen displays the clock type setting. Press to accept the informa-
tion displayed (and view the next setup screen), or press to change
the setting.
Press to change the clock type from 12-hour to 24-hour. Press
to accept the selected clock type and advance to the next setting, SET
HOUR.
Set Hour (12PM–11AM)
SET HOUR
>12AM
The screen displays the hour setting. Press to accept the information
displayed (and view the next setup screen), or press to change the
setting.
Press to change the hour (in this example, from 12PM to 10AM).
Press to accept the selected hour and advance to the next setting, SET
MINUTES.
Set Minutes (0–60)
SET MINUTES
>01
The screen displays the minutes setting. Press to accept the informa-
tion displayed (and view the next setup screen), or press to change
the setting.
Press to change the minutes (in this example, from 0 to 20). Press
to accept the selected hour and advance to the next setting, UNIT TYPE.
Unit Type (Softener, Filter, or Resin + Carbon)
UNIT TYPE
>SOFTENER
The screen displays the unit type setting. Press to accept the default
setting (softener) and advance to the next setting, VALVE TYPE.
Valve Type (HE 1, HE 1.25, HE 1.5, HE 1 Twin, HE 1.5 Twin, 4-Cycle, 5-Cycle, or Plat
Plus)
VALVE TYPE
>HE 1
The screen displays the valve type setting. Press to accept the default
setting (HE 1) and advance to the next setting, UNITS.
Units (US or Metric)
UNITS
>US
The screen displays the units of measure setting. Press to accept the
default setting (US) and advance to the next setting, INSTALL TYPE.
Install Type (Residential or Commercial)
INSTALL TYPE
>Residential
The screen displays the installation type setting. Keep this at the default,
Residential. Press to view the next setting, BRINING TYPE.

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Brining Type (Downflow, Upflow, Proportional)
BRINING TYPE
>Downflow
The screen displays the brining type setting. Press or and
then to change this setting to Downflow and view the next setting,
TANK DIAMETER.
Tank Diameter (9, 10, 12, 14)
TANK DIAMETER
>10
The screen displays the tank diameter setting. Press or
and then to change the value and view the next setting, WATER
HARDNESS.
Water Hardness (1–170)
HARDNESS GPG
25 (1109 GAL)
The screen displays the water hardness setting in grains per gallon. Press
or and then to change the value and begin initialization.
Completed First Time Setup
Initializing
JAN-01-13 12:01P
When the setup is complete, the circuit board microprocessor automat-
ically calculates softener capacity. The screen displays the initializing
status and the current date and time, and then transitions to the home
screen.
SOFTENING
JAN-01-13 12:01P
The screen displays the current state (the display alternates between Soft-
ening and any error) and the date/time set for the unit. This is the default
home screen.
The controller is designed to simplify the setup and installation process by making some default recom-
mendations during the Initial Setup. The default settings are designed to be appropriate for most common
installations.

16 01026018
Follow this procedure to update the date or time.
NOTE The control must be returned to the HOME screen if settings are changed.
Screen Display Range Setting Description
SOFTENING
JAN-01-13 12:01P N/A 1. From the HOME screen, press to view the main menu.
>1)INFORMATION
2)MANUAL MODE
1–6 2. The screen displays the main menu. Press to
select 3)SET DATE/TIME.
Set Month
SET MONTH
>JAN Jan–Dec 3. The screen displays the month setting.Press or
and then to change the setting.
Set Day
SET DAY
>1 1–31 4. The screen displays the day setting.Press or
and then to change the setting.
Set Year
SET YEAR
>2013 2009–
2030
5. The screen displays the year setting. Press or
and then to change the setting.
Set Clock Type
CLOCK TYPE
> 12 HR 12 HR,
24 HR
6. The screen displays the clock type setting. Press
or and then to change the setting.
Set Hour
SET HOUR
> 12PM
12PM–
11AM,
0–23
7. The screen displays the hour setting. Press or
and then to change the setting.
Set Minutes
SET MINUTES
>01 0–59 8. The screen displays the minutes setting. Press or
and then to change the setting.
Set Date and
Time