Cupra Charger Series User manual

PART A ENGLISH / ESPAÑOL
POLSKIE / ΕΛΛΗΝΙΚΆΕΛΛΗΝΙΚΆ
POWERED BY
CUPRA CHARGER
MANUAL

ENGLISH

CONTENTS.
GENERAL INFORMATION AND SCOPE.
Scope of the document.
General.
Safety precautions.
Technical specifications.
CHARGE WITH THE WALLBOX.
Start and stop a charging session.
Status indication.
PREPARE FOR INSTALLATION.
Content of delivery.
Prerequisites for installation.
Tools and material needed.
Notice on installation.
INSTALL WALLBOX.
Install wall bracket.
Prepare main assembly for installation.
Mount main assembly onto wall bracket.
Assemble wallbox.
SET DIP-SWITCHES.
PRODUCT INFORMATION.
05
11
13
17
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31

CONFIGURE CUPRA CHARGER CONNECT
AND CUPRA CHARGER PRO.
GDPR disclaimer.
Configure the CUPRA Charger Connect
and CUPRA Charger Pro locally.
Pair CUPRA Charger Connect and
CUPRA Charger Pro to App account.
COMMISSIONING.
MAINTENANCE.
TROUBLESHOOTING.
Error states of the wallbox.
Adjust the length of the charging cable.
APPENDIX.
Warranty.
Eu declaration of conformity.
Glossary.
DECOMMISSIONING.
DISPOSAL.
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6
GENERAL INFORMATION
AND SCOPE.
SCOPE OF THE DOCUMENT.
Keep this manual for the entire life cycle of the product. The following installation-related
and troubleshooting chapters are intended for qualified personnel, such as certified
electricians, who can correctly and safely install the wallbox and identify potential danger:
- Chapters: 1, 4, 5, 6, 8, 9, 10, 11 and 12.
The following usage-related chapters are intended for end-users to correctly and safely
operate the wallbox: - Chapters: 1, 2, 3, 7 and 13.
Legal information.
© 2020 EVBox Manufacturing B.V. - all rights reserved. Nothing from this document may
be modified, reproduced, processed, or distributed in any form or by any means, without
the prior written permission of EVBox.
GENERAL.
Product and environmental characteristics.
The charging station has been CE-certified by the manufacturer and bears
the CE logo. The relevant declaration of conformity may be obtained from
the manufacturer.
The charging station complies with the RoHS Directive (RL 2011/65/EU). The
relevant declaration of conformity may be obtained from the manufacturer.
Electrical and electronic appliances, including accessories, must be
disposed of separately from the general municipal solid waste.
Recycling of materials saves raw materials and energy and makes a major
contribution to conserving the environment.

7
SAFETY PRECAUTIONS.
Read and obey the following safety precautions before you install, service or use your
charging station. A qualified electrician must ensure that the charging station is installed
in accordance with the relevant country-specific standards and local regulations.
SYMBOLS.
The symbols used in this manual have the following meaning:
Symbols used and their explanations.
B 5.1 This symbol indicates that the illustrations corresponding
to the indicated chapter are to be found in manual B.
1., a. or I. Actions to be followed in the stated order.
-Actions to be followed in a non-specific order.
NOTE Texts with this symbol contain supplementary information.
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8
DANGER
Operating the wallbox when it indicates an error
state, or when the wallbox or the charging cable
have cracks, show extensive wear, or other
physical damage, will result in the risk of electric
shock, which will cause severe injuries or death.
•Do not operate the wallbox if it is physically
damaged.
•In the event of danger and/or an accident,
a certified electrician must immediately
disconnect the electrical supply from
the wallbox.
•See chapter Troubleshooting for explanation
and further instructions on indicated error states.
•Contact cupr[email protected]o or your
distributor if you suspect that the wallbox
or cable is damaged.
Some electric vehicles release hazardous or
explosive gasses when charging which will result
in the risk of explosion, and thus cause severe
injuries or death.
•Refer to your vehicle user manual to check if
your vehicle releases hazardous or explosive
gases when charging.
•Follow the instructions given in the vehicle
user manual before choosing the location
of the charging station.
Extensive exposure of the wallbox to water or
handling the wallbox with wet hands will result
in the risk of electric shock, which will cause
severe injuries or death.
•Do not direct powerful jets of water toward
or onto the wallbox.
•Never operate the wallbox with wet hands.
•Do not put the charging plug into any liquid.
DANGER
Texts with this symbol contain information
regarding hazardous situations which will
cause death or severe injures if ignored.
HIGHLIGHTED SECTIONS.
Not following the installation instructions given
in this manual will result in the risk of electric
shock to users, which will cause severe injuries
or death.
•Read this manual before installing the wallbox.
•If you are unsure about how to use the wallbox
after reading this manual, ask for help at
cupr[email protected]o or visit your local
dealer for more information.
•Do not allow children to operate the wallbox.
Adult supervision is required when children are
near a wallbox that is in use.
Servicing of the wallbox or its components by non-
qualified personnel will result in the risk of electric
shock and damage to the wallbox, which will cause
severe injury or death.
•The user must not attempt to service or
repair the wallbox as it does not contain
user-serviceable parts.
•The wallbox must only be serviced, repaired
or relocated by a qualified electrician.
The following sections contain general information
that applies when installing and using the wallbox.

9
WARNING
Improper usage of the wallbox may result
in damage to the wallbox, which may cause
injury or death.
•Read this manual before using the wallbox.
•If you are unsure about how to use the wallbox
after reading this manual, ask for help at cupra-
[e-mail] or visit your local dealer for
more information.
•Do not allow children to operate the wallbox.
Adult supervision is required when children are
near a wallbox that is in use.
Using adapters, conversion adapters or
cord extensions with the wallbox may result
in technical incompatibilities and can result
in damage to the wallbox, and thus cause
injuries or death.
•Use this charging station to charge Mode 3
compatible electric vehicles only.
•Refer to your vehicle user manual to check
if your vehicle is compatible.
Exposure of the wallbox to heat sources or
flammable substances can result in damage
to the wallbox, and thus cause injuries or death.
•Make sure that the wallbox or the charging
cable never come into direct contact with
heat sources.
•Do not use explosive or readily flammable
substances near the wallbox.
Using the wallbox under conditions not specified
in this manual may result in damage to the
wallbox, which may cause injury or death.
•Only use the wallbox under the specified
operating conditions, see chapter Technical
specifications.
CAUTION
Charging the electric vehicle with the charging
cable not being completely unwound may result
in overheating of the cable, which can damage
the wallbox.
•Make sure to completely unwind the charging
cable and avoid overlapping loops before
charging your electric vehicle.
Putting fingers into or leaving other objects
inside the plug port (for example during cleaning)
may cause injury or damage to the wallbox.
•Do not put your fingers into the plug port.
•Do not leave objects inside the plug port.
Use of devices with (electro) magnetic
properties in the vicinity of the wallbox
may cause damage to the wallbox and affect
its operation.
•Keep and use (electro) magnetic devices
a safe distance from the wallbox.
WARNING
Texts with this symbol contain information
regarding hazardous situations which could
cause death or severe injuries if ignored.
CAUTION
Texts with this symbol contain information
regarding hazardous situations which could
cause minor or moderate injuries if ignored.
Transport and storage.
•Disconnect input power before removing the
charging station for storage or relocation.
•Only transport and store the charging station in
its original packaging. No liability can be accepted
for damage incurred when the product is not
transported in its original packaging.
•Store the charging station in a dry environment
in the temperature range given in the
specifications.
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10
ELECTRICAL PROPERTIES
Connection capacity 1-phase, 230 V, 32 A, 50 Hz.
3-phase, 400 V, 16 A, 50 Hz.
Charging capacity 7.4 kW (1-phase - 32 A).
11 kW (3-phase - 16 A).
Charge mode Mode 3 (IEC 61851) - ISO 15118*.
Fixed charging cable Type 2 plug (IEC 62196-2).
Number of fixed charging cables 1.
Charging cable length 4.5 m or 7.5 m.
Installation wiring 16 A installation input terminals: 1 - 6 mm².
32 A installation input terminals: 1 - 10 mm².
Metering Optional, for CUPRA Charger Pro.
SAFETY AND CERTIFICATION
Upstream installation protection Minimum dedicated 1-phase 32 A (32 A station) or 3-phase
16 A (16 A station) upstream circuit breaker and at minimum
RCD type A (30 mA AC). Check local installation requirements
if additional measures are required.
Static power limitation Via DIP-switches.
Earth leakage sensor (ELS) 6 mA DC.
Ground loss monitor Physical connection m quality onitoring, without
ground monitoring
Via CT coils - optional comfort feature.
Invasive / non-Invasive - 40 A - 200 A,
brands: VAC, LEM, and Nidec.
See chapter Set DIP-switches for the supported models.
Operating temperature range -30 °C - +50 °C.
Storage temperature range -30 °C - +85 °C.
Operating humidity Max. 95 % - non-condensing.
Maximum installation height Max. 4000 m above sea level.
Enclosure ratings IP54 (IEC 60529), IK10 (IEC 62262).
Certification See EU Declaration of conformity
Safety Class Safety Class I (the charging station is equipped with a
ground terminal for safety) and overvoltage Category III.
TECHNICAL SPECIFICATIONS.

11
SAFETY AND CERTIFICATION
Power supply input EV Supply equipment permanently connected
to AC supply network.
Normal Environmental conditions Outdoor use.
Access Equipment for locations with non-restricted access.
CONNECTIVITY
Authorization* NFC / RFID (ISO 14443, ISO 15693).
Plug & Charge (ISO 15118).
Status indication / HMI
(Human Machine Interface)
LED based HMI.
Communication standard* Wi-Fi 2.4 / 5 GHz, Ethernet (via RJ45 connection),
optional 4G / LTE.
Communication protocol to backend* OCPP 2.0J.
Communication protocol to Home
Energy Management System*
EEBus.
Local configuration* via Configuration Manager.
PHYSICAL PROPERTIES
Housing Polycarbonate.
Front panel Polycarbonate and hardened glass.
Bezel Acrylonitrile Styrene Acrylate (ASA).
Mounting bracket Steel (zinc plated).
Dimensions (W x H x D) 297 mm x 406 mm x 116 mm.
Weight • 1-phase 32 A station with 4.5 m charging cable ~ 6 kg.
• 1-phase 32 A station with 7.5 m charging cable ~7 kg.
• 3-phase 16 A station with 4.5 m charging cable ~ 6 kg.
• 3-phase 16 A station with 7.5 m charging cable ~ 7 kg.
Mounting method Stationary equipment, mounted on walls (preferred method),
poles or equivalent positions – surface mounted.
Color Platinum gray with electric white bezel.
* For CUPRA Charger Connect and CUPRA Charger Pro only.
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PRODUCT
INFORMATION.
The table below contains the available product configurations
for the CUPRA Charger models.
FEATURES CUPRA
Charger CUPRA Charger Connect CUPRA Charger Pro
Maximum output power
7.4 kW (1-phase)
Maximum output power
11 kW (3-phase)
Attached charging cable Type 2
(4.5 m or 7.5 m)
Alternating Current (AC)
charging
Integrated Direct Current (DC)
fault current detection
Wi-Fi / Ethernet communication
LTE mobile network
communication *
Data transfer according
to OCPP 2.0J
Access control with charge card
Remote access via
CUPRA Charger App
Remote software update /
diagnostic
MID certified power consumption
recording and calculation
* Optional.

13

14
CHARGE WITH
THE WALLBOX.
WARNING
Using a damaged wallbox or a damaged charging cable may expose the user to electric
components and result in the risk of electric shock, which may cause injury or death.
•Always check that the wallbox, the charging cable, and the charging plug are free
of damage before starting a charging session.
•Always check that the contact area of the charging plug is free from
dirt and moisture before starting a charging session.
•Make sure that the charging cable cannot become damaged
(kinked, jammed or driven over).
•Take precautions so that the charge plug does not come into
contact with heat sources, dirt or water.
START AND STOP A CHARGING SESSION.
1. Start charging.
•Plug the charging cable into your car.
• Optionally, hold your charge card (RFID card) in front
of the reader on the charging station to start charging.*
* For CUPRA Charger Connect and CUPRA Charger Pro only.

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2. Your car is charging.
3. Stop charging.
•Optionally, hold your charge card (RFID card) in front
of the reader on the charging station to stop charging.*
•Unplug the charging cable from your car.
STATUS INDICATION.
LED DESCRIPTION LED STATES
1Wallbox state
2Vehicle state
3House state
4RFID state
5Solid LED
6Flashing LED
7State remains
unchanged
8Off
*For CUPRA Charger Connect and CUPRA Charger Pro only.
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STATE DESCRIPTION DISPLAY
Off or energy saving
Wallbox is starting up. Wait
until the wallbox is ready to
charge.*
Configuration Manager
accessible via Wi-Fi hotspot.
Be aware that charging is not
possible during this state.*
Idle - ready to charge.
Car plugged in, charging
paused by wallbox, App, or
infrastructure. The charging
session will continue when
allowed.
Car plugged in, not charging,
car paused / fully charged.
Car plugged in, waiting for
charge card/NFC input or
remote authorization.*

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STATE DESCRIPTION DISPLAY
Car plugged in, charge card/
NFC authorization pending.*
Authorization / Remote
Start accepted.*
Car plugged in, charge card/
NFC rejected.*
Plug & Charge
authorization pending.*
Plug & Charge
authorization rejected.*
Car plugged in, charging.
* For CUPRA Charger Connect and CUPRA Charger Pro only.
NOTE
If the wallbox shows other states than the ones described above, see Error states of the wallbox
for more information.
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PREPARE FOR
INSTALLATION.
CONTENT OF DELIVERY.
POSITION DESCRIPTION QUANTITY
1Bezel 1
2Front cover 1
3
Main assembly
A. CUPRA Charger Pro with kWh meter
B. CUPRA Charger or CUPRA Charger Connect
with feed-through terminals
1
4Wall bracket 1
5Charging cable 1
6HMI cable 1
7RFID cable * 1
8RS485 cable ** 1
9Fastening kit for main assembly 1
10 Fastening screws for front cover 1
11 Installation and User Manual A 1
12 Installation Manual B 1
A
B

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POSSIBLE COMBINATIONS 1-PHASE KWH METER 3-PHASE KWH METER
1-phase
CUPRA Charger Pro
3-phase
CUPRA Charger Pro
* For CUPRA Charger Connect and CUPRA Charger Pro only.
** For CUPRA Charger Pro only.
Your CUPRA Charger Pro comes equipped with a kWh meter,
and it is compatible with different types of kWh meters.
For example, a 3-phase kWh meter will also be compatible
in a 1-phase wallbox, as shown in the following table
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CHOOSE LOCATION.
•Position the wallbox, where possible, in surroundings where it is not exposed
to extreme sunlight and vulnerable to external damage.
•The wall must have a flat structure and must be able to hold a load of at least 100 kg.
•The minimum free space around the wallbox must be a minimum of 300 mm.
NOTE
The below illustration indicates a standard installation height.
Observe and comply with the local accessibility regulations.
Pre-installation checklist.
•The local installation regulations are identified and are followed.
•A miniature circuit breaker (MCB) and residual current device (RCD) must be installed
upstream and have ratings that correspond to the local power supply as well as to the
required charging power.
•The following installation instructions are obeyed.
•The recommended tools (additional tools needed) are available on site.
See chapter Tools and material needed for more information.
•The plugs, screws, and drill bits to be used for mounting the wall bracket are suitable
for the wall structure at the place of installation.
•The bending radius of the power supply cable is within tolerances
during and after installation.
PREREQUISITES FOR INSTALLATION.
DANGER
Working on electric installations without proper precautions will result
in the risk of electric shock, and thus cause severe injury or death.
•The installation must only be performed by qualified electricians.
•Make sure that connection of the electrical power cannot occur during installation.
•Put up caution tape and warning signs to mark the working areas.
Make sure no unauthorized persons enter the working areas.

21
300 mm300 mm
1000 mm
min. 500 mm
300 mm
•The bending radius of the charging cable is within tolerances during installation and storage.
•The configuration of the supply cable, Ethernet cable (optional) and CT coils
(optional) is determined.
•The Set DIP-switches chapter is consulted for the list of supported CT coils.
•A single multi-core cable must be used for connecting multiple CT coils for
overload protection.
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