
Printed in U.S.A. 8/9/06 . 13.3 . F-2003 rev A
WILBUR CURTIS CO., INC.
6913 Acco St., Montebello, CA 90640 Web Site: www.wilburcurtis.com Customer Service Tel: 800/421-6150
ProductWarrantyInformation
TheWilburCurtisCompanycertifiesthatitsproductsarefreefromdefectsinmaterialandworkmanshipundernormaluse. Thefollowinglimitedwarranties
andconditionsapply:
3Years,PartsandLabor,fromOriginalDateofPurchaseondigitalcontrolboards.
2Years,Parts,fromOriginalDateofPurchaseonallotherelectricalcomponents,fittingsandtubing.
1Year,Labor,fromOriginalDateofPurchaseonallelectricalcomponents,fittingsandtubing.
Additionally,theWilburCurtisCompanywarrantsitsGrindingBurrsforForty(40)monthsfromdateofpurchaseor40,000poundsofcoffee,whichever
comesfirst. StainlessSteelcomponentsarewarrantedfortwo(2)yearsfromdateofpurchaseagainstleakingorpittingandreplacementpartsare
warrantedforninety(90)daysfromdateofpurchaseorfortheremainderofthelimitedwarrantyperiodoftheequipmentinwhichthecomponentis
installed.
Allin-warrantyservicecallsmusthavepriorauthorization. ForAuthorization,calltheTechnicalSupportDepartmentat1-800-995-0417. Effectivedate
ofthispolicyisApril1,2003.
Additionalconditionsmayapply. Gotowww.wilburcurtis.comtoviewthefullproductwarrantyinformation.
CONDITIONS&EXCEPTIONS
Thewarrantycoversoriginalequipmentattimeofpurchaseonly.TheWilburCurtisCompany,Inc.,assumesnoresponsibilityforsubstitutereplacement
partsinstalledonCurtisequipmentthathavenotbeenpurchasedfromthe
WilburCurtisCompany,Inc. TheWilburCurtisCompanywillnotacceptanyresponsibilityifthefollowingconditionsarenotmet.Thewarrantydoesnot
coverandisvoidunderthefollowingcircumstances:
1) Improper operation of equipment: Theequipment must beused for itsdesigned and intendedpurpose and function.
2) Improperinstallationofequipment: Thisequipmentmustbeinstalledbyaprofessionaltechnicianandmustcomplywithalllocalelectrical,
mechanicalandplumbingcodes.
3) Impropervoltage: Equipmentmustbeinstalledatthevoltagestatedontheserialplatesuppliedwiththisequipment.
4) Improperwatersupply: Thisincludes,butisnotlimitedto,excessiveorlowwaterpressure,andinadequateorfluctuatingwaterflowrate.
5) Adjustments and cleaning: The resetting of safety thermostats and circuit breakers, programming and temperature adjustments are the
responsibilityoftheequipmentowner. Theownerisresponsibleforpropercleaningandregularmaintenanceofthisequipment.
6) Damagedintransit: Equipmentdamagedintransitistheresponsibilityofthefreightcompanyandaclaimshouldbemadewiththecarrier.
7) Abuseorneglect(includingfailuretoperiodicallycleanorremovelimeaccumulations): Manufacturerisnotresponsibleforvariationin
equipment operation due to excessive lime or local water conditions. The equipment must be maintained according to the manufacturer’s
recommendations.
8) Replacement of items subject to normal use and wear: Thisshallinclude,but isnot limitedto, lightbulbs,shear disks,“0” rings,gaskets,
siliconetube,canisterassemblies,whipperchambersandplates,mixingbowls,agitationassembliesandwhipperpropellers.
9) Repairsand/orReplacementsaresubjecttoourdecisionthattheworkmanshiporpartswerefaultyandthedefectsshowedupundernormal
use. Alllaborshallbeperformedduringregularworkinghours.Overtimechargesaretheresponsibilityoftheowner. Chargesincurredbydelays,
waiting time, or operating restrictions that hinder the service technician’s ability to perform service is the responsibility of the owner of the
equipment. Thisincludesinstitutionalandcorrectionalfacilities. TheWilburCurtisCompanywillallowupto100miles,roundtrip,perin-warranty
servicecall.
RETURNMERCHANDISEAUTHORIZATION: AllclaimsunderthiswarrantymustbesubmittedtotheWilburCurtisCompanyTechnicalSupport
Departmentpriorto performinganyrepair work orreturnof thisequipmentto thefactory. Allreturned equipmentmustbe repackagedproperly in
theoriginalcarton. Nounitswill beacceptedif theyaredamaged intransitduetoimproperpackaging. NOUNITSOR PARTS WILLBEAC-
CEPTEDWITHOUTARETURN MERCHANDISEAUTHORIZATION (RMA). RMANUMBERMUST BE MARKEDONTHE CARTON OR
SHIPPINGLABEL. Allin-warrantyservicecallsmustbeperformedbyanauthorizedserviceagent. CalltheWilburCurtisTechnicalSupport
Departmenttofindanagentnearyou.