
Printed in U.S.A. 8/06 F - 1902
WILBUR CURTIS CO., INC.
ProductWarrantyInformation
TheWilburCurtisCompanycertifiesthatitsproductsarefreefromdefectsinmaterialandworkmanshipundernormaluse. Thefollowinglimitedwarranties
andconditionsapply:
3Years,PartsandLabor,fromOriginalDateofPurchaseondigitalcontrolboards.
2Years,Parts,fromOriginalDateofPurchaseonallotherelectricalcomponents,fittingsandtubing.
1Year,Labor,fromOriginalDateofPurchaseonallelectricalcomponents,fittingsandtubing.
Additionally,theWilburCurtisCompanywarrantsitsGrindingBurrsforForty(40)monthsfromdateofpurchaseor40,000poundsofcoffee,whichever
comesfirst. StainlessSteelcomponentsarewarrantedfortwo(2)yearsfromdateofpurchaseagainstleakingorpittingandreplacementpartsare
warrantedforninety(90)daysfromdateofpurchaseorfortheremainderofthelimitedwarrantyperiodoftheequipmentinwhichthecomponentis
installed.
Allin-warrantyservicecallsmusthavepriorauthorization. ForAuthorization,calltheTechnicalSupportDepartmentat1-800-995-0417. Effectivedate
ofthispolicyisApril1,2003.
Additionalconditionsmayapply. Gotowww.wilburcurtis.comtoviewthefullproductwarrantyinformation.
CONDITIONS&EXCEPTIONS
Thewarrantycoversoriginalequipmentattimeofpurchaseonly.TheWilburCurtisCompany,Inc.,assumesnoresponsibilityforsubstitutereplacement
partsinstalledonCurtisequipmentthathavenotbeenpurchasedfromthe
WilburCurtisCompany,Inc. TheWilburCurtisCompanywillnotacceptanyresponsibilityifthefollowingconditionsarenotmet.Thewarrantydoesnot
coverandisvoidunderthefollowingcircumstances:
1) Improper operation of equipment: Theequipmentmust be used for its designed and intended purpose and function.
2) Improperinstallation of equipment: Thisequipmentmustbeinstalledbyaprofessionaltechnicianandmustcomplywithalllocalelectrical,
mechanicalandplumbingcodes.
3) Impropervoltage: Equipmentmustbeinstalledatthevoltagestatedontheserialplatesuppliedwiththisequipment.
4) Improperwatersupply: Thisincludes,butisnotlimitedto,excessiveorlowwaterpressure,andinadequateorfluctuatingwaterflowrate.
5) Adjustments and cleaning: The resetting of safety thermostats and circuit breakers, programming and temperature adjustments are the
responsibilityoftheequipmentowner. Theownerisresponsibleforpropercleaningandregularmaintenanceofthisequipment.
6) Damagedintransit: Equipmentdamagedintransitistheresponsibilityofthefreightcompanyandaclaimshouldbemadewiththecarrier.
7) Abuseorneglect(includingfailuretoperiodicallycleanorremovelimeaccumulations): Manufacturerisnotresponsibleforvariationin
equipment operation due to excessive lime or local water conditions. The equipment must be maintained according to the manufacturer’s
recommendations.
8) Replacement of items subject to normal use and wear: Thisshall include,butis not limited to,lightbulbs,shear disks, “0” rings,gaskets,
siliconetube,canisterassemblies,whipperchambersandplates,mixingbowls,agitationassembliesandwhipperpropellers.
9) Repairsand/orReplacementsaresubjecttoourdecisionthattheworkmanshiporpartswerefaultyandthedefectsshowedupundernormal
use. Alllaborshallbeperformedduringregularworkinghours.Overtimechargesaretheresponsibilityoftheowner. Chargesincurredbydelays,
waiting time, or operating restrictions that hinder the service technician’s ability to perform service is the responsibility of the owner of the
equipment. Thisincludesinstitutionalandcorrectionalfacilities. TheWilburCurtisCompanywillallowupto100miles,roundtrip,perin-warranty
servicecall.
RETURNMERCHANDISEAUTHORIZATION: AllclaimsunderthiswarrantymustbesubmittedtotheWilburCurtisCompanyTechnicalSupport
Departmentpriortoperforminganyrepairwork orreturnofthis equipmentto thefactory. Allreturnedequipment mustbe repackagedproperlyin
theoriginalcarton.Nounitswillbeacceptediftheyaredamagedintransit dueto improperpackaging. NO UNITS OR PARTSWILLBEAC-
CEPTEDWITHOUTARETURNMERCHANDISEAUTHORIZATION (RMA). RMANUMBER MUST BEMARKED ON THE CARTON OR
SHIPPINGLABEL. Allin-warrantyservicecallsmustbeperformedbyanauthorizedserviceagent. CalltheWilburCurtisTechnicalSupport
Departmenttofindanagentnearyou.
WILBUR CURTIS CO., INC.
6913AccoSt.,Montebello,CA90640-5403USA
Phone:800/421-6150 Fax:323-837-2410
WebSite:www.wilburcurtis.com