
8
Rev S . ECN 16303 . 12/10/14 @ 8.0
Printed in U.S.A. 1/2015 F-3338 Rev S
WILBUR CURTIS CO., INC.
6913AccoSt.,Montebello,CA90640-5403USA
Phone: 800/421-6150 Fax: 323-837-2410
Technical Support Phone: 800/995-0417 (M-F 5:30A - 4:00 P PST) E-Mail: [email protected] Web Site: www.wilburcurtis.com
Product Warranty Information
TheWilburCurtisCo.,Inc.certiesthatitsproductsarefreefromdefectsinmaterialandworkmanshipundernormaluse.Thefollowinglimited
warranties and conditions apply:
3 Years, Parts and Labor, from Original Date of Purchase on digital control boards.
2 Years,Parts,fromOriginalDateofPurchaseonallotherelectricalcomponents,ttingsandtubing.
1 Year,Labor,fromOriginalDateofPurchaseonallelectricalcomponents,ttingsandtubing.
Additionally,theWilburCurtisCo.,Inc.warrantsitsGrindingBurrsforForty(40)monthsfromdateofpurchaseor40,000poundsofcoffee,which-
evercomesrst.StainlessSteelcomponentsarewarrantedfortwo(2)yearsfromdateofpurchaseagainstleakingorpittingandreplacement
partsarewarrantedforninety(90)daysfromdateofpurchaseorfortheremainderofthelimitedwarrantyperiodoftheequipmentinwhichthe
component is installed.
Allin-warrantyservicecallsmusthavepriorauthorization.ForAuthorization,calltheTechnicalSupportDepartmentat1-800-995-0417.Effective
dateofthispolicyisApril1,2003.
Additional conditions may apply. Go to www.wilburcurtis.com to view the full product warranty information.
CONDITIONS & EXCEPTIONS
The warranty covers original equipment at time of purchase only. The Wilbur Curtis Co., Inc., assumes no responsibility for substitute replace-
ment parts installed on Curtis equipment that have not been purchased from Wilbur Curtis Co., Inc. The Wilbur Curtis Co., Inc. will not accept any
responsibility if the following conditions are not met. The warranty does not cover and is void under the following circumstances:
1) Improper operation of equipment: The equipment must be used for its designed and intended purpose and function.
2) Improper installation of equipment: Thisequipmentmustbeinstalledbyaprofessionaltechnicianandmustcomplywithalllocalelectrical,
mechanical and plumbing codes.
3) Improper voltage: Equipment must be installed at the voltage stated on the serial plate supplied with this equipment.
4) Improper water supply: Thisincludes,butisnotlimitedto,excessiveorlowwaterpressure,andinadequateoructuatingwaterowrate.
5) Adjustments and cleaning: Theresettingofsafetythermostatsandcircuitbreakers,programmingandtemperatureadjustmentsarethe
responsibilityoftheequipmentowner.Theownerisresponsibleforpropercleaningandregularmaintenanceofthisequipment.
6) Damaged in transit: Equipmentdamagedintransitistheresponsibilityofthefreightcompanyandaclaimshouldbemadewiththecarrier.
7) Abuse or neglect (including failure to periodically clean or remove lime accumulations): Manufacturer is not responsible for variation
in equipment operation due to excessive lime or local water conditions. The equipment must be maintained according to the manufacturer’s
recommendations.
8) Replacement of items subject to normal use and wear: Thisshallinclude,butisnotlimitedto,lightbulbs,sheardisks,“0”rings,gaskets,
siliconetube,canisterassemblies,whipperchambersandplates,mixingbowls,agitationassembliesandwhipperpropellers.
9) Repairs and/or Replacements aresubjecttoourdecisionthattheworkmanshiporpartswerefaultyandthedefectsshowedupundernormal
use.Alllaborshallbeperformedduringregularworkinghours.Overtimechargesaretheresponsibilityoftheowner.Chargesincurredby
delays,waitingtime,oroperatingrestrictionsthathindertheservicetechnician’sabilitytoperformserviceistheresponsibilityoftheowner
oftheequipment.Thisincludesinstitutionalandcorrectionalfacilities.TheWilburCurtisCo.,Inc.willallowupto100miles,roundtrip,per
in-warrantyservicecall.
RETURN MERCHANDISE AUTHORIZATION: All claims under this warranty must be submitted to the Wilbur Curtis Company Technical
Support Department prior to performing any repair work or return of this equipment to the factory. All returned equipment must be repackaged
properly in the original carton. No units will be accepted if they are damaged in transit due to improper packaging. NO UNITS OR PARTS WILL
BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION (RMA). RMA NUMBER MUST BE MARKED ON THE CARTON
OR SHIPPING LABEL. All in-warranty service calls must be performed by an authorized service agent. Call the Wilbur Curtis Technical Sup-
portDepartmenttondanagentnearyou.
FOR THE LATEST SPECIFICATION INFORMATION GO TO WWW.WILBURCURTIS.COM