This device is manufactured using
environmentally-safe procedures in compliance
with the Restriction on Hazardous Substances
(RoHS) directive.
Please join CyberPower in caring for the
environment by recycling this manual.
Who pays for shipping?
We pay when we send items to you; you pay when you send
items to us.
What are some things this Warranty does not cover?
1. THIS WARRANTY DOES NOT COVER ANY SOFTWARE THAT
WAS DAMAGED OR NEEDS TO BE REPLACED DUE TO THE
FAILURE OF THE CPS PRODUCT OR ANY DATA THAT IS
LOST AS A RESULT OF THE FAILURE OR THE RESTORATION
OF DATA OR RECORDS, OR THE REINSTALLATION OF
SOFTWARE.
2. This Warranty does not cover: misuse, modification, operation
or storage outside environmental limits of the CPS Product or
the equipment connected to it, or for damage while in transit
or in storage, nor if there has been improper operation or
maintenance, or use with items not designed or intended for
use with the CPS Product, such as laser printers, appliances,
aquariums, medical or life support devices, etc.
What are the other limitations?
The sole and exclusive remedies of the Initial Customer are those
provided by this Warranty.
1. This Warranty does not apply unless the CPS Product and the
connected equipment were connected to properly wired and
grounded outlets (including compliance with electrical and
safety codes of the most current electrical code), without the
use of any adapters or other connectors.
2. The CPS Product must have been plugged directly into the
power source and the equipment connected to the CPS
Product must be directly connected in the CPS Product, not
“daisy-chained” together in serial fashion with any extension
cords, another Product or device similar to the CPS Product,
surge suppressor, or power tap. Any such installation voids the
Warranty.
3. The CPS Product and connected equipment must have
been used properly in a suitable and proper environment, in
conformance with any applicable license, instruction manual,
or warnings.
4. The CPS Product must have been used at all times within the
limitations on the CPS Product’s VA capacity.
Where can I get more information?
Contact CyberPower at 4241 12th Ave E., STE 400, Shakopee, MN
55379; call us at (877) 297-6937; or send us an e-mail message
at claims@cpsww.com.
LIMITED WARRANTY AND CONNECTED
EQUIPMENT GUARANTEE
Read the following terms and conditions carefully before
using the CyberPower CSP600WSURC2/MP1028WW (the
“CPS Product”). By using the CPS Product, you consent to be
bound by the terms and conditions of this Limited Warranty
and Connected Equipment Guarantee (together referred to as
this “Warranty”). IF YOU DO NOT AGREE TO THE TERMS AND
CONDITIONS OF THIS WARRANTY, YOU SHOULD RETURN THE
PRODUCT FOR A FULL REFUND PRIOR TO USING IT.
Who is providing this Warranty, what does it cover?
CyberPower Systems (USA), Inc. (“CyberPower”) provides this
Limited Warranty. It only covers the original purchaser and ends
if you no longer own the CPS Product. This warranty covers
defects in materials and workmanship in the CPS Product under
normal use and conditions. It also covers equipment connected
to the CPS Product and damaged because of the failure of
the CPS Product. This warranty covers the CPS Product and
connected equipment for as long as you own the CPS Product.
What must I do to make a warranty claim?
1. Call (877) 297-6937 or write to CyberPower, 4241 12th Ave. E.,
STE 400, Shakopee, MN 55379 or send a message at claims@
cpsww.com for instructions.
2. Identify the Product, the Purchase Date, and the item(s) of
Connected Equipment.
3. Provide a dated Proof-of-Purchase receipt (or other proof of
the original purchase) and provide a description of the defect.
4. Pack and ship the product to CyberPower and, if requested,
the item(s) of Connected Equipment, and all claim forms that
CyberPower provides to you. Show the Claim Number on the
shipping label or include it with the product. You must prepay
all shipping costs, you are responsible for packaging and
shipment, and you must pay the cost of the repair estimate.
5. Do each of these within ten days of the occurrence.
What will CyberPower do to correct problems?
CyberPower will inspect and examine the CPS Product. If
the CPS Product is defective in material or workmanship,
CyberPower will repair or replace it at CyberPower’s expense, or
CyberPower will refund the full purchase price you paid for the
CPS Product (purchase receipt showing price paid is required).
If the CPS Product failed to protect any equipment plugged
into it, we will also send you forms for making your claim for the
connected equipment. We will repair or replace the equipment
that was damaged because of the failure of the CPS Product or
pay you the fair market value (NOT REPLACEMENT COST) of
the equipment at of the time of the damage. We will use Orion
Blue Book, another a third-party valuation guide, eBay, craigslist,
or other source to establish that amount. Our maximum liability
is limited to $75,000 for the CSP600WSURC2/MP1028WW.
PRODUCT REGISTRATION
Prompt product registration assures coverage under the Limited
Warranty, and also allows the opportunity to be notified of
product enhancements, upgrades, and other announcements.
Go to PRODUCT REGISTRATION at
www.cyberpowersystems.com
CONTACT INFORMATION
CyberPower Systems, Inc.
4241 12th Avenue East Suite 400 Shakopee, MN 55379
Toll-free: 1-877-297-6937 | CyberPowerSystems.com
CONFORMANCE APPROVALS
This device is manufactured using environmentally-safe procedures
in compliance with the Restriction on Hazardous Substances (RoHS)
directive. Please join CyberPower in caring for the environment by
recycling this manual. This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired operation. Changes or
modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
Note: These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct the
interference by one or more of the following measures: Reorient or
relocate the receiving antenna. Increase the separation between the
equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from
that to which the receiver is connected. Consult the dealer or an
experienced radio/TV technician for help.
© 2018 CyberPower Systems, Inc.
All rights reserved. All other trademarks are the property of
their respective owners.
