Cyber Power OLS1000ERT2Ua User manual

User’s Manual
OLS1000ERT2Ua
OLS2000ERT2Ua
OLS3000ERT2Ua
Cyber Power Systems, Inc.
www.cyberpower.com K01-C000603-00

TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS ..............................................................................................3
UNPACKING ..........................................................................................................................................5
HARDWARE INSTALLATION ............................................................................................................. 6
RACKMOUNT INSTALLATION ........................................................................................................................ 6
VERTICAL/TOWER INSTALLATION............................................................................................................. 7
SAFETY PRECAUTIONS.................................................................................................................................... 8
INSTALLING YOUR UPS SYSTEM .......................................................................................................9
SYSTEM BLOCK DIAGRAM .............................................................................................................................9
HARDWARE INSTALLATION GUIDE ............................................................................................................9
OVERVIEW ........................................................................................................................................ 1 1
POWER MODULE FRONT/REAR PANEL DESCRIPTION .................................................................. 1 1
BATTERY MODULE FRONT/REAR PANEL DESCRIPTION ............................................................... 1 3
UPS SYSTEM STARTUP .................................................................................................................... 14
USING THE UPS SYSTEM ................................................................................................................. 1 5
LCD PANEL ......................................................................................................................................................... 1 5
ICON DESCRIPTION ........................................................................................................................................ 1 6
FUNCTION TREE .............................................................................................................................................. 1 7
MAIN MENU: FUNCTION SELECT............................................................................................................... 18
EVENT CODE LIST ........................................................................................................................................... 26
LCD WORD INDEX .......................................................................................................................................... 28
TROUBLESHOOTING ........................................................................................................................ 30
MAINTENANCE ..................................................................................................................................32
TECHNICAL SPECIFICATIONS .........................................................................................................34

3
IMPORTANT SAFETY INSTRUCTIONS
This manual contains important instructions. Please read and follow all instructions
carefully during installation and operation of the unit. Read this manual thoroughly before
attempting to unpack, install, or operate the UPS.
CAUTION! The UPS must be connected to a grounded AC power outlet with fuse or circuit
breaker protection. DO NOT plug the UPS into an outlet that is not grounded. If you need to
power-drain this equipment, turn off and unplug the unit.
CAUTION! The battery can power hazardous components inside the unit, even when the AC
input power is disconnected.
CAUTION! The UPS should be placed near the connected equipment and easily accessible.
CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity
controlled indoor area, free of conductive contaminants. (Please see specifications for
acceptable temperature and humidity range).
CAUTION! (No User Serviceable Parts): Risk of electric shock, do not remove cover. No user
serviceable parts inside. Refer servicing to qualified service personnel.
CAUTION! (Non-Isolated Battery Supply): Risk of electric shock, battery circuit is not
isolated from AC power source; hazardous voltage may exist between battery terminals and
ground. Test before touching.
CAUTION! To reduce the risk of fire, connect the UPS to a branch circuit with 10 amperes
(1000 / 2000) / 16 amperes (3000) maximum over-current protection in accordance to CE
requirement.
CAUTION! The AC outlet where the UPS is connected should be close to the unit and easily
accessible.
CAUTION! Please use only VDE-tested, CE-marked mains cable, (e.g. the mains cable of your
equipment), to connect the UPS to the AC outlet.
CAUTION! Please use only VDE-tested, CE-marked power cables to connect any equipment
to the UPS.
CAUTION! When installing the equipment, ensure that the sum of the leakage current of the
UPS and the connected equipment does not exceed 3.5mA.
CAUTION! The 1000 / 2000 / 3000 / Battery module models are only qualified maintenance
personnel may carry out installations.
CAUTION! Do not unplug the unit from AC Power during operation, as this will invalidate the
protective ground insulation.
CAUTION! To avoid electric shock, turn off and unplug the unit before installing the input/
output power cord with a ground wire. Connect the ground wire prior to connecting the line
wires!
CAUTION! Do not use an improper size power cord as it may cause damage to your
equipment and cause fire hazards.
CAUTION! Wiring must be done by qualified personnel.

4
IMPORTANT SAFETY INSTRUCTIONS
CAUTION! DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! Under no
circumstances this unit should be used for medical applications involving life support
equipment and/or patient care.
CAUTION! DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire, do not use
with or near aquariums. Condensation from the aquarium can come in contact with metal
electrical contacts and cause the machine to short out.
CAUTION! Do not dispose of batteries in fire as the battery may explode.
CAUTION! Do not open or mutilate the battery, released electrolyte is harmful to the skin and
eyes.
CAUTION! A battery can present a risk of electric shock and high short circuit current. The
following precaution should be observed when working on batteries
• Remove watches, rings or other metal objects.
• Use tools with insulated handles.
CAUTION! The unit has a dangerous amount of voltage. When the UPS indicators is on, the
units may continue to supply power thus the unit’s outlets may have a dangerous amount of
voltage even when it’s not plugged in to the wall outlet.
CAUTION! Make sure everything is turned off and disconnected completely before
conducting any maintenance, repairs or shipment.
CAUTION! Connect the Protection Earth (PE) safety conductor before any other cables are
connected.
WARNING! (Fuses): To reduce the risk of fire, replace only with the same type and rating of
fuse.
DO NOT INSTALL THE UPS WHERE IT WOULD BE EXPOSED TO DIRECT SUNLIGHT OR
NEAR A STRONG HEAT SOURCE!
DO NOT BLOCK OFF VENTILATION OPENINGS AROUND THE HOUSING!
DO NOT CONNECT DOMESTIC APPLIANCES SUCH AS HAIR DRYERS TO UPS OUTPUT
SOCKETS!
SERVICING OF BATTERIES SHOULD BE PERFORMED OR SUPERVISED BY PERSONNEL
KNOWLEDGE OF BATTERIES AND THE REQUIRED PRECAUTIONS. KEEP UNAUTHORIZED
PERSONNEL AWAY FROM BATTERIES!

5
UNPACKING
UPS
User’s manual
Flat head screws:
M4X8L (8)
PowerPanel® Business software is available on our website.
Please visit www.cyberpower.com and go to the Software Section for free download.
Pan head screws:
M5X12L (12)
Screw hole dust
covers (8)
Rackmount ears
(Stands) (2)
Plastic washers (8)
Input power cord Output power cord(s) USB communication cable
Rackmount rails (2)

6
HARDWARE INSTALLATION
HARDWARE INSTALLATION
These versatile UPS systems can be mounted in a rackmount or vertical tower orientation. This
versatility is especially important to growing organizations with changing needs that value
having the option to position a UPS on a floor or in a rackmount system. Please follow the
instructions below for the respective mounting methods.
CAUTION! To prevent the risk of fire or electric shock, only use the supplied hardware to
attach the mounting brackets
RACKMOUNT INSTALLATION
Step 1: Rackmount ears installation
Attach the two rackmount ears to the UPS using the provided screws M4X8L*8pcs.
Step 2: Rackmount rails installation
(1) The rails adjust to mount in 48-cm (19-inch) panel racks from 46.4 to 73.8cm (18.3 to 29
inches) deep. Select the proper holes in the rack for positioning the UPS in the rack. The rails
take up position 1 through position 3.
(2) Attach the rackmount rail to your rack with two M5X12L screws, two plastic washers, and
two M5 nuts at the front of the rack. (Located in position 1 & position 3; It can also be located
in position 1 & position 2 or position 2 & position 3 alternatively). Do not tighten the screws.
Adjust the rail length on the rail assembly of your rack. Secure the rail to the rear of the rack
with two M5X12L screws, two plastic washers, and two M5 nuts. Tighten all screws at the
front and rear of the rail. Once completed, perform the same steps for assembling the other
rackmount rail.
3U
2U
1U
position 9
position 8
position 7
position 6
position 5
position 4
position 3
position 2
position 1
position 3
position 1
(1) (2)

7
HARDWARE INSTALLATION
Step 3: Install the UPS on the rack
Place the UPS onto the rackmount rails with the front of the unit facing you. Secure the UPS to
your rack with four M5X12L screws at the front of the rack. (Located in position 2 & position 5).
VERTICAL/TOWER INSTALLATION
Step 1: Rotate the multifunction LCD module
(1) Unscrew the right panel of the UPS. Separate the right panel from the UPS.
(2) Unscrew the LCD plate; gently lift the LCD module out. Rotate it to the tower orientation.
Reinstall it for a tower configuration. Attach the LCD plate and LCD module to the right panel
using the provided screws.
Step 2: Attach the base stands
Tighten the screws (M5X12*4pcs) of the base stands (rackmount ears) onto the bottom of the UPS
Step 3: Attach dust covers
Insert dust covers into the rackmount ear screw holes that are not being used.
position 1
position 3
position 2
position 5
(2)
1
3
4
2
(1)
2 3

8
HARDWARE INSTALLATION
SAFETY PRECAUTIONS
CAUTION! Installation environment should be in a temperature and humidity controlled
indoor area free of conductive contaminants. Do not install this UPS where excessive moisture
or heat is present (Please see specifications for acceptable temperature and humidity range).
CAUTION! Never install a UPS, or associated wiring or equipment, during a lightning storm.
CAUTION! Do not work alone under hazardous conditions.
CAUTION! In case of the risk of electric shock, do not remove the top cover.
CAUTION! The battery can energize hazardous live parts inside even when the AC input
power is disconnected.

9
INSTALLING YOUR UPS SYSTEM
HARDWARE INSTALLATION GUIDE
1. Battery charge loss may occur during shipping and storage. Before using the UPS, it’s
strongly recommended to charge batteries for five hours to ensure the batteries’ maximum
charge capacity. To recharge the batteries, simply plug the UPS into an AC outlet.
2. When using the included software, connect either the serial or the USB cable between the
computer and the corresponding port on the UPS. Note: If the USB port is used, the serial
port will be disabled. They cannot be used simultaneously.
3. Connect your computer, monitor, and any externally-powered data storage device (Hard
drive, Tape drive, etc.) into the outlets only when the UPS is off and unplugged. DO NOT
plug a laser printer, copier, space heater, vacuum, paper shredder or other large electrical
device into the UPS. The power demands of these devices will overload and possibly
damage the unit.
4. To protect a fax machine, telephone, modem line or network cable, connect the telephone
or network cable from the wall jack outlet to the jack marked “IN” on the UPS and connect
a telephone cable or network cable from the jack marked “OUT” on the UPS to the modem,
computer, telephone, fax machine, or network device.
5. Press the ON/OFF switch to turn the UPS on. If an overload is detected, an audible alarm
will sound and the UPS will continuously emit one beep per second. For resetting the unit,
unplug some equipment from the outlets. Make sure your equipment carries a load current
within the unit’s safe range, (refer to the technical specifications).
6. This UPS is equipped with an auto-charge feature. When the UPS is connected to an AC
outlet, the battery will automatically charge, even when the unit is switched off.
SYSTEM BLOCK DIAGRAM
Line Mode
Battery Mode
Bypass Mode
Control Signal
Input Output
Input
Filter
PFC
AC/DC BUS
BYPASS
Control
&
Monitoring
Inverter
DC/AC
INV
RLY
LCD
Module
USB&DB9
SNMP
Slot
Output
Filter
DC/DC
Charger
AC/DC Battery

10
INSTALLING YOUR UPS SYSTEM
7. To maintain an optimal battery charge, leave the UPS connected to AC electrical service at
all times.
8. Before storing the UPS for an extended period of time, turn the unit OFF. Then cover it
and store it with the batteries fully charged. Recharge the batteries every three months to
ensure good battery capacity and long battery life. Maintaining a good battery charge will
help prevent possible damage to the unit from battery leakage.
9. The UPS has one USB port (default) and one Serial port that allow connection and
communication between the UPS and any attached computer running the PowerPanel®
Business Edition Agent software. The UPS can control the computer’s shutdown during a
power outage through the connection while the computer can monitor the UPS and alter
various programmable parameters. Note: Only one communication port can be used at
a time. The port not in use will automatically become disabled or the serial port will be
disabled if both ports are attached.
10. EPO (Emergency Power Off) / ROO (Remote on/off) Port: EPO/ROO ports allow
administrators the capability to connect the UPS unit to customer-supplied EPO/ROO
switches. If EPO is enabled, these installations give operators a single access point to
immediately power-off all equipment connected to the UPS during an emergency. If ROO is
enabled, these installations give operators an access point to turn on/off UPS remotely.
11. To avoid electric shock, turn the unit OFF and disconnect the unit from utility power before
hardwiring the UPS (in/out power cord). The in/out power cord MUST be grounded.

11
OVERVIEW
1. Power On/Off Button
Master ON/OFF switch for the UPS.
2. Function Buttons
Scroll DOWN, scroll UP, and ENTER.
3. UPS Status / Multifunction LCD Readout
Shows UPS status, information, settings and events.
4. Battery Backup & Surge Protected Outlets
Provide battery backup and surge protection. They ensure power is provided to connected
equipment over a period of time during a power failure.
5. AC Input Inlet
Connect the AC Power cord to a properly wired and grounded outlet.
6. Input Circuit Breaker
Provide input current overload and fault protection.
7. Serial Port
Serial port provides RS-232 communication between the UPS and the computer. The UPS
can control the computer’s shutdown during a power outage through the connection while
the computer can monitor the UPS and change its various programmable settings.
8. USB Port
This is a connectivity port which allows communication and control between the UPS and
the connected computer. It is recommended to install the PowerPanel® Business Agent
software on the PC/Server connected with the USB cord.
POWER MODULE FRONT/REAR PANEL DESCRIPTION
OLS1000ERT2Ua/OLS2000ERT2Ua/OLS3000ERT2Ua
OLS1000ERT2Ua/OLS2000ERT2Ua OLS3000ERT2Ua
1 2
4 4
3
6 613 1312 1211 11
7 79 9
8 8
5 514
14
10 10

12
OVERVIEW
9. EPO (Emergency Power Off) Connector
Enables an emergency UPS power-off from a remote location.
10. Surge Protected Communication Ports RJ-45/RJ-11
These ports are used to protect standard RJ-45/RJ-11 based products (ADSL, LAN, Phone/
Modem-Lines) and cabling systems from surges.
11. EBM Detection Connector
Provide External Battery Module detection function.
12. Relay Output Connector
Convert UPS signals into real potential-free Dry Contacts for industrial control.
13. SNMP/HTTP Network Slot
Slot to install the optional SNMP card for remote network control and monitoring.
14. Extended Runtime Battery Module Connector
Connection for additional CyberPower Battery modules.

13
OVERVIEW
1. Input Connector
Use this input Connector to connect the Battery module to the Power module or to the next
Battery module.
2. On-board Replaceable Fuse Cover
Replaceable fuse is accessible from the rear panel. It must be done by qualified personnel.
3. Output Connector
Use this output connector to daisy chain the next Battery module. Remove the connector
cover for access.
4. Automatic Detection of Extended Battery Module Connector
Connect to UPS for automatic detection of battery modules.
CONNECTION 1:
POWER MODULE WITH ONE BATTERY MODULE
Use the battery cable of the Battery module to connect the Battery module to the Power module.
CONNECTION 2:
POWER MODULE WITH MULTIPLE BATTERY MODULES
Step 1: Connect the first Battery module to the Power module via battery cable.
Step 2: Use the battery cable to connect the second Battery module to the first Battery module.
BATTERY MODULE FRONT/REAR PANEL DESCRIPTION
BPSE24V40ART2U/BPSE48V40ART2U/BPSE72V40ART2U
12 4 3

14
UPS SYSTEM STARTUP
After completing the hardware installation of the UPS, you are now ready to connect the UPS
and connect your equipment.
To start the UPS:
1. Verify that the UPS input cable or terminal blocks are connected to AC source.
2. The UPS LCD shows “Standby Mode” and fans turn on.
3. Press the ON/OFF button on the UPS front panel for at least 3 seconds to turn on the UPS.
4. UPS will perform a brief self-test lasting about 15 seconds. The LCD will be lighted up during
this time.
5. The UPS is operating in Battery Mode first then transfer to Line Mode if Input power is
qualification and powering the output.
2 3 4

15
USING THE UPS SYSTEM
LCD PANEL
ITEM BUTTON FUNCTION DESCRIPTION
1 ON/OFF Press this button for at least 3 seconds to turn
on or turn off UPS.
2 DOWN Press this button to scroll down in the LCD menu.
3 UP Press this button to scroll up in the LCD menu.
4 ENTER Press this button to select an option.
Silencing the alarm:
Press any button to silence the alarm. If the alarm status changes,
the alarm will override the previous alarm silencing and will beep again.
LCD Display introduction:
There are 4 display Zones: ICON, CONTENT, EVENT CODE/INDEX and TOPOLOGY.
ICON ZONE:
In the top area, there are 6 ICONS for displaying the UPS working status, Fault (Warning) and Mute.
CONTENT ZONE:
The Content area is on the middle screen.
The top of Content area is for displaying UPS Menu.
The bottom area is the UPS status which depends on different UPS status to provide different
information included Input / Output / Battery / Load parameters.
EVENT CODE/INDEX ZONE:
In the upper right corner of the Content area, there are two seven-segment displays to show
the event code when UPS fault. Besides, this area will show the index of setup, event and
information menu.
TOPOLOGY ZONE:
The Content area is on the bottom screen.
In this area, there are 6 TOPOLOGYS for displaying the UPS working status. The topology will
be lighted up when the area is working.
ICON ZONE
EVENT CODE/
INDEX ZONE
CONTENT ZONE
TOPOLOGY ZONE
421 3

16
LCD SCREEN – ICON DESCRIPTION
USING THE UPS SYSTEM
UPS MODE MODE DESCRIPTION UPS TOPOLOGY: MODE DISPLAY
Line Mode
UPS is operating in Line Mode.
The UPS is operating and protecting
the equipment normally.
Battery Mode
UPS is operating in Battery Mode.A
utility power failure has occurred.
The UPS is using battery power to
work and protect the equipment.
Bypass Mode
UPS is operating in Bypass Mode.A
Warning or Fault has been detected
and the UPS transfers output to
utility power.
ECO Mode UPS is operating in ECO (Economy)
Mode. If Bypass quality is within the
ECO mode setting specifications,
the UPS will operate in Bypass until
input power is disqualified per set
specifications. At that time the UPS
will automatically switch to Line
Mode.
UPS STATUS STATUS DESCRIPTION
Fault (Warning)
A Warning or Fault has been detected and the UPS transfers output to
utility power.
Mute
The audible alarm is disabled.

17
FUNCTION TREE
USING THE UPS SYSTEM
Status
Output Voltage
Output Frequency
Input Voltage
Input Frequency
Output Load
Output Ampere
Output Watt
Output VA
Load Energy
Battery Voltage
Battery Capacity
Battery Runtime
Setup
Output Voltage
Sync Frequency Window
Bypass V Window
Bypass Condition
ECO Mode
Manual Bypass
Audible Alarm
EBM Number
Generator Mode
Communication
Converter Mode
Screen Saver
Clear Event Log
Signal Input
Dry Relay Function
Reset Replace Battery
IP Address
Reset Load Energy
Battery Test
Alarm Test
Indicator Test
Fan Test
Date & Time
Automatic Restore
Mandatory Power Cycle
Recharged Delay Time
Recharged Capacity
Startup Delay
Period Battery Test
Low Battery Threshold
Low Runtime Threshold
Outlet Group
ESC
Event Logs
Log Item 1
Log Item 2
Log Item 3
Log Item 4
Log Item 5
Log Item 6
Log Item 7
Log Item 8
Log Item 9
Log Item 10
Log Item 11
Log Item 12
ESC
Information
EBM Number
UPS Rating
MCU Version
Model Name
Date & Time
Next Battery Change
IP Address
Subnet Mask
Gateway
MAC
ESC
Menu

18
MAIN MENU: FUNCTION SELECT
The Main Menu has 4 icons of different function listed in the table below.
(1) STATUS
There are 12 types of UPS status Readout available for display.
1. Select “UPS Status” Icons
2. Press the “ENTER” button to enter the “UPS Status”.
3. Press the “UP” and “DOWN” buttons to scroll through the “UPS Status” items shown in the
table below.
4. Press the “ENTER” button to return to the Main Menu.
USING THE UPS SYSTEM
FUNCTION SELECT MENU ICON DESCRIPTION
UPS STATUS Displays the UPS status.
SET UP Displays the UPS Set Up items that can
be configured by the user.
EVENT LOGS
Displays the 12 most recent events, by
event count, time (Year/Month/Day
Hour: Minute), and event description.
INFORMATION Displays the UPS information.
UPS STATUS ITEMS DATA DISPLAYED DESCRIPTION
OUTPUT VOLTAGE = XXX.XV Displays the Output Voltage
OUTPUT
FREQUENCY
= [XX.XHz] /
[CXX.XHz] /
[nXX.XHz]
Displays the Output Frequency.
[CXX.XHz] represents converter mode.
[nXX.XHz] represents generator mode.
INPUT VOLTAGE = XXX.XV Displays the Input Voltage
INPUT FREQUENCY = XX.XHz Displays the Input Frequency
OUTPUT LOAD = XXX% Displays the Output Load as a Percentage
of Maximum Load
OUTPUT CURRENT = X.XA Displays the Output Current
OUTPUT WATT = XXXXW Displays the Output Wattage

19
Example : Output Voltage 220.0V
USING THE UPS SYSTEM
UPS STATUS ITEMS DATA DISPLAYED DESCRIPTION
OUTPUT VA = XXXXVA Displays the Output VA
LOAD ENERGY
=[XXXWh]/
[XXXXKWh]/
[XXXXKKWh]
Display UPS Load Energy Consumption.
[XXXWh] represents the load energy < 1kWh.
[XXXXKWh] represents the load energy
>999Wh and < 1kKWh.
BATTERY VOLTAGE = XXX.XV Displays the Battery Voltage
BATTERY CAPACITY = XXX% Displays the Estimated Percentage of Battery
Capacity
BATTERY RUNTIME = XXXM Displays the Estimated Battery Runtime in
Minutes

20
USING THE UPS SYSTEM
INDEX SET UP ITEMS AVAILABLE SETTINGS DEFAULT
SETTING
01 Output Voltage =[208V] [220V] [230V] [240V]
Sets UPS output voltage 230V
02 Sync Freq
Window
Range= [+/- 1%] [+/- 2%] [+/-3%] [+/- 4%] [+/- 5%]
[+/- 6%] [+/- 7%] [+/- 8%]
Sets output synchronization frequency range
If input line frequency is outside this range, the UPS
will lock in at the nominal frequency.
+/- 5%
03 Bypass V
Window
Range= [+10%][+15%] / [-10%][-15%][-20%]
Sets Bypass Voltage range +10%/-15%
04 Bypass
Condition
[Check Freq/Volt] [Check Volt Only] [No Bypass]
Bypass Condition:
The default setting [Check Freq/Volt] means the UPS
will check the following specifications (1) and (2) when
UPS has fault and needs transfer to Bypass.
The setting [Check Volt Only] means the UPS will check
the following specification (1) when UPS has fault and
needs transfer to Bypass.
(1) Bypass voltage is inside the range of "Bypass V
Window".
(2) Bypass frequency is inside the range of "Sync
Freq Range".
The setting [No Bypass] means the UPS is forbidden to
transfer to Bypass when UPS has fault.
Check
Freq/Volt
(2) SET UP
There are 32 UPS items that can be Set Up by the user.
1. Press the “UP” and “DOWN” buttons to select the “SETUP” ICON.
2. Press the “ENTER” button to enter the “SETUP” function.
3. Press the “UP” and “DOWN” buttons to scroll to the “SETUP” option.
4. When selecting the submenu item, the code number will be exhibited.
5. Press the “ENTER” button to select the “SETUP” submenu items shown in the table below.
6. Press the “UP” and “DOWN” buttons to scroll through the different parameters.
7. Press the “ENTER” button to select the parameter you want to set up.
8. You may be prompted “Save” to save the selection, if so press the “ENTER” button to save
the setting. Some options are saved and started automatically. (See the following table and
screen for additional details.)
9. Press the “ESC” to cancel or return to the previous SET UP menu.