CyberData V3 Keypad User manual

VoIP V3 Paging Server
Operations Guide
SIP Compliant
Part #011146
Document Part #930427B
for Firmware Version 6.2.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
[phone]
The IP Endpoint Company

CyberData Corporation 930427B Operations Guide
Operations Guide 930427B
SIP Compliant 011146
COPYRIGHT NOTICE:
© 2011, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by Cyberdata that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
Technical Support
The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:
http://www.cyberdata.net/support/contactsupportvoip.html
We have several technical support staff monitoring this form and they will
contact you within 12 hours after receiving a submission.
Phone: [phone], Ext. 333
Email: [e-mail]
Fax: [phone]
Company and product information is at www.cyberdata.net.
The IP Endpoint Company

CyberData Corporation 930427B Operations Guide
Revision Information
Revision 930427B, which corresponds to firmware version 6.2.0, was released on September 12, 2011,
and has the following changes:
•UpdatesSection 2.3.1.1, “Pin 1 and 2—Fault Sense Input (Common/Sense)”.

CyberData Corporation 930427B Operations Guide
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
GENERAL ALERT
GENERAL ALERT

CyberData Corporation 930427B Operations Guide
Pictorial Alert Icons
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety
issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic,
and health practices and determine the applicability of regulatory limitations prior to use. Potential
safety hazards are identified in this manual through the use of words Danger, Warning, and
Caution, the specific hazard type, and pictorial alert icons.
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
GENERAL ALERT

CyberData Corporation 930427B Operations Guide
Abbreviations and Terms
Abbreviation or Term Definition
A-law A standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.
AVP Audio Video Profile
Cat 5 TIA/EIA-568-B Category 5
DHCP Dynamic Host Configuration Protocol
LAN Local Area Network
LED Light Emitting Diode
Mbps Megabits per second.
NTP Network Time Protocol
PBX Private Branch Exchange
PoE Power over Ethernet (as per IEEE 802.3af standard)
RTFM Reset Test Function Management
SIP Session Initiated Protocol
u-law A companding algorithm, primarily used in the digital telecommunication
UC Unified Communications
VoIP Voice over Internet Protocol

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CyberData Corporation 930427B Operations Guide
Contents
Chapter 1 Product Overview 1
1.1 How to Identify This Product ..............................................................................................................1
1.2 Product features .....................................................................................................................................2
1.3 Supported ................................................................................................................................................2
1.4 Product Specifications ...........................................................................................................................3
Chapter 2 Setting Up the V3 Paging Server 4
2.1 Parts List ..................................................................................................................................................4
2.2 Typical Installation .................................................................................................................................5
2.3 Connecting the V3 Paging Server ........................................................................................................6
2.3.1 Connection Options ....................................................................................................................6
Pin 1 and 2—Fault Sense Input (Common/Sense) ..................................................................7
Pin 3, 4, and 5—Positive/Negative 600-Ohm Audio Output/Audio Ground Reference .7
Pin 6 and 7—Relay Contact (Common/Normally Open) ......................................................7
2.3.2 Removable Connector ................................................................................................................7
2.3.3 Connect to the Power Source ...................................................................................................8
Poe ..................................................................................................................................................8
Non-Poe .........................................................................................................................................8
Chassis Ground .............................................................................................................................8
2.3.4 Connect to the Network ............................................................................................................9
2.3.5 Confirm that the V3 Paging Server is Up and Running .....................................................10
Confirm Power on, Network Connectivity, and Connection Speed ..................................10
Verify Network Activity ...........................................................................................................10
2.3.6 Announcing the IP Address ....................................................................................................10
2.3.7 Restore the Factory Default Settings ...................................................................................... 11
2.4 Configuring the V3 Paging Server ....................................................................................................12
2.4.1 Gather the Required Configuration Information ................................................................12
Static or DHCP Addressing? ....................................................................................................12
Username and Password for Configuration GUI .................................................................12
SIP Settings .................................................................................................................................12
2.4.2 V3 Paging Server Web Page Navigation ................................................................................13
2.4.3 Log in to the Configuration GUI ............................................................................................14
2.4.4 Configure the Device Parameters ...........................................................................................17
2.4.5 Configure the Network Parameters ......................................................................................19
2.4.6 Configure the SiP Parameters .................................................................................................21
Point-to-Point Configuration ....................................................................................................24
2.4.7 Configure the Night Ringer Parameters ................................................................................25
2.4.8 Configure the Sensor Parameters ...........................................................................................27
2.4.9 Configure the Paging Groups (PGROUPS) Parameters ......................................................29
2.4.10 Operating the Paging Server .................................................................................................32
2.4.11 Configure the Audio Parameters ..........................................................................................33
User-created Audio Files ...........................................................................................................36
2.4.12 Configure the Event Parameters ...........................................................................................38
Example Packets for Events ......................................................................................................40
2.4.13 Configure the Autoprovisioning Parameters ......................................................................43
Autoprovisioning .......................................................................................................................45
2.5 Upgrading the Firmware ...................................................................................................................48
Upgrade the Firmware ..............................................................................................................49
Appendix A Setting Up a TFTP Server 50

CyberData Corporation 930427B Operations Guide
ii
A.1 Set up a TFTP Server ..........................................................................................................................50
A.1.1 In a LINUX Environment ........................................................................................................50
A.1.2 In a Windows Environment ...................................................................................................50
Appendix B Troubleshooting/Technical Support 51
B.1 Frequently Asked Questions (FAQ) ..................................................................................................51
B.1.1 Documentation ..........................................................................................................................51
B.2 Contact Information ............................................................................................................................52
B.3 Warranty ...............................................................................................................................................53
B.3.1 Warranty & RMA Returns within the United States ...........................................................53
B.3.2 Warranty & RMA Returns Outside of the United States ....................................................53
B.3.3 Spare in the Air Policy .............................................................................................................53
B.3.4 Return and Restocking Policy .................................................................................................54
B.3.5 Warranty and RMA Returns Page ..........................................................................................54

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CyberData Corporation 930427B Operations Guide
1 Product Overview
The VoIP V3 Paging Server is a POE-enabled, single SIP-endpoint enabling user defined paging
zones through a multicasting connection to CyberData VoIP speakers.
SIP compliant IP-PBX's that do not support grouping of SIP endpoints or paging can now support
up to 100 different paging zones.
1.1 How to Identify This Product
To identify the VoIP V3 Paging Server, look for a model number label similar to the one shown in
Figure 1-1. The model number on the label should be 011146.
Figure 1-1. Model Number Label
V3 VoIP PAGING SERVER
RoHS COMPLIANT
011146B / 021059C
Model number
WWW.CYBERDATA.NET
146000001

Product Overview
Product features
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1.2 Product features
●SIP RFC 3261 compatible
●Multicast output
●Two SIP endpoints (one for Night Ringer)
●DTMF control of zone selection
●Page Start Relay contacts
●Remote amp fault sensor
●Delayed page support
●Line-In connection for music-on-hold multicasting
●Line-out connection to support analog Amps
●User uploadable audio files
●Web-based configuration and firmware upload
●PoE 802.3af enabled (Power-over-Ethernet)
●19-inch Rack mount option
1.3 Supported
●HTTP Web-based configuration
Provides an intuitive GUI for easy system configuration and verification of speaker operations.
●DHCP Client
●TFTP Client
●RTP Version 2 Multicast and Unicast
●Audio Codec
• G.711 U-law
•DTMFdetection

Product Overview
Product Specifications
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1.4 Product Specifications
Table 1-1. Product Specifications
Specifications
Regulatory Compliance FCC Class A, UL 60950, CE
Power Requirement PoE or 48V DC
Connection Speed 10/100 Mbps
Protocol SIP compliant
Page Port Output Balanced 600 Ohm 10VPP
Line In:
Input Signal Amplitudes
Input Impedance
2.0 VPP maximum
10k Ohm
Line Out:
Output Signal Amplitudes
Output Level
Total Harmonic Distortion
Output Impedance
2.0 VPP maximum
+2dBm nominal
0.5% maximum
10k Ohm
Part Number 011146
Dimensions 6.11” L x 4.05” W x 1.15” H
Weight 1.2 pounds

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CyberData Corporation 930427B Operations Guide
2 Setting Up the V3 Paging Server
The topics in this chapter provide information on setting up, configuring, and using the VoIP V3
Paging Server.
2.1 Parts List
The packaging for the V3 Paging Server includes the parts in Table 2-2.
Table 2-2. Parts List
Quantity Part Name Illustration
1V3 Paging Server
1Installation Quick Reference Guide
1Mounting Template (located on the last
page of the Installation Quick
Reference)
1Mounting Kit (part #070057A)
which includes:
(2) #4-6 x 7/8" Mounting Anchors
(2) #4 x 1-1/4" Round Phillips Wood
Screws

Setting Up the V3 Paging Server
Typical Installation
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2.2 Typical Installation
Figure 2-2 illustrates how the V3 Paging Server is normally installed as part of a paging system.
Figure 2-2. Typical Installation
SIP
Multicast
IP PBX
Amplifier
IP Phone
V3 Paging Server PoE Switch
SIP
Multicast
Line In
Music Source
Line Out
SIP/Multicast
1 23456
IP Speakers
Multicast
SIP/Multicast
V3 Paging Server (Back View)
Page Start Relay Output
Fault Sense Input

Setting Up the V3 Paging Server
Connecting the V3 Paging Server
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2.3 Connecting the V3 Paging Server
Before you connect the V3 Paging Server, be sure that you have received all of the parts described in
Section 2.1, "Parts List".
2.3.1 Connection Options
See Figure 2-3 and Ta b le 2-1 for the connection options that are available for the V3 Paging Server.
Figure 2-3. Connection Options
Pin 1 Pin2 Pin 3 Pin 4 Pin 5
Line In Line Out PowerPage Port Output
Pin 6 Pin 7
48VDC
Table 2-1. Page Port Output Connections
Pin Description
1Fault Sense Input (Common). See Section 2.3.1.1, "Pin 1 and 2—Fault Sense Input
(Common/Sense)".
2Fault Sense Input (Sense). See Section 2.3.1.1, "Pin 1 and 2—Fault Sense Input
(Common/Sense)".
3Positive 600-Ohm Audio Outputa. See Section 2.3.1.2, "Pin 3, 4, and 5—Positive/Negative 600-
Ohm Audio Output/Audio Ground Reference".
4Negative 600-Ohm Audio Output.a. See Section 2.3.1.2, "Pin 3, 4, and 5—Positive/Negative 600-
Ohm Audio Output/Audio Ground Reference".
5Audio Ground Reference. See Section 2.3.1.2, "Pin 3, 4, and 5—Positive/Negative 600-Ohm Audio
Output/Audio Ground Reference".
6Relay Contact - Commonb. See Section 2.3.1.3, "Pin 6 and 7—Relay Contact (Common/Normally
Open)".
7Relay Contact - Normally Openb. See Section 2.3.1.3, "Pin 6 and 7—Relay Contact
(Common/Normally Open)".
a. The 600-Ohm audio output of the page port is also suited for interfaces with lower input
impedances.
b. 1 Amp at 30 VDC for continuous loads

Setting Up the V3 Paging Server
Connecting the V3 Paging Server
CyberData Corporation 930427B Operations Guide
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2.3.1.1 Pin 1 and 2—Fault Sense Input (Common/Sense)
This input was designed as a method of monitoring an external amplifier that is equipped with a
fault sense relay.
When enabled via the web interface (Section 2.4.8, "Configure the Sensor Parameters"), this input
(when closed) will play a user uploadable audio file out of the line-out connection and/or place a
SIP call to a pre-determined extension and play that file.
2.3.1.2 Pin 3, 4, and 5—Positive/Negative 600-Ohm Audio Output/Audio Ground
Reference
This output allows direct connection to paging amplifiers requiring a "Page Port" type input that
meets a balanced 600 Ohm 10Vpp signal.
2.3.1.3 Pin 6 and 7—Relay Contact (Common/Normally Open)
When enabled on the web interface (Section 2.4.4, "Configure the Device Parameters"), every time an
audio file is played out of the local line-out or 600 Ohm output, the relay will close, thereby enabling
amplifiers with a remote turn-on capability to become active.
2.3.2 Removable Connector
Figure 2-4 shows the connector that is removable on the V3 Paging Server.
Figure 2-4. Removable Connector

Setting Up the V3 Paging Server
Connecting the V3 Paging Server
CyberData Corporation 930427B Operations Guide
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2.3.3 Connect to the Power Source
To use PoE, plug a Cat 5 Ethernet cable from the V3 Paging Server Ethernet port to your network.
As an alternative to PoE, you can plug one end of a +48V DC power supply into the Paging Server,
and plug the other end into a receptacle. If required, connect the earth grounding wire to the chassis
ground on the back of the unit. See Figure 2-5.
Figure 2-5. Connecting to the Power Source
Non PoE (with 48 VDC power supply)
Chassis Ground
Chassis Ground
PoE
To set up the V3 Paging Server, connect the
device to your network:
Poe
●For PoE, plug one end of an 802.3af Ethernet
cable into the V3 Paging Server Ethernet
port. Plug the other end of the Ethernet cable
into your network. See the figure on the left.
Non-Poe
●For Non-PoE, connect the V3 Paging Server
to a 48VDC power supply. See the figure on
the left.
Chassis Ground
●If required, connect the earth grounding wire
to the Chassis Ground. See the figure on the
left.
48VDC

Setting Up the V3 Paging Server
Connecting the V3 Paging Server
CyberData Corporation 930427B Operations Guide
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2.3.4 Connect to the Network
Plug one end of a standard Ethernet cable into the Paging Server Ethernet port. Plug the other end
into your network.
Figure 2-6. Connecting to the Network

Setting Up the V3 Paging Server
Connecting the V3 Paging Server
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2.3.5 Confirm that the V3 Paging Server is Up and Running
The LEDs on the front of the V3 Paging Server verify the unit’s operations.
Figure 2-7. Paging Server LEDs
2.3.5.1 Confirm Power on, Network Connectivity, and Connection Speed
When you plug in the Ethernet cable or power supply:
•Theround,GREEN/BLUE Status LED on the front of the V3 Paging Server comes on indicating
that the power is on. Once the device has been initialized, this LED blinks at one second
intervals.
• The square, GREEN/AMBER Link LED above the Ethernet port indicates that the network
connection has been established. The Link LED changes color to confirm the auto-negotiated
connection speed:
• The Link LED is GREEN at 10 Mbps.
• The Link LED is AMBER at 100 Mbps.
•TheGREEN Paging LED comes on after the device is booted and initialized. This LED blinks
when a page is in progress. You can disable Beep on Initialization on the Device Configuration
page.
2.3.5.2 Verify Network Activity
The square, GREEN Activity LED blinks when there is network traffic.
2.3.6 Announcing the IP Address
To announce the IP address for the V3 Paging Server, briefly press and then quickly release the
RTFM switch. See Figure 2-8.
Figure 2-8. RTFM Switch
Status
(GREEN/BLUE LED)
Paging
(GREEN LED)
Link
(GREEN/AMBER LED)
Activity
(GREEN LED)
RTFM Switch

Setting Up the V3 Paging Server
Connecting the V3 Paging Server
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2.3.7 Restore the Factory Default Settings
The V3 Paging Server is delivered with factory set default values for the parameters in Ta ble 2-3. Use
the RTFM switch (see Figure 2-9) on the back of the unit to restore these parameters to the factory
default settings.
Figure 2-9. RTFM Switch
Note When you perform this procedure, the factory default settings are restored. The default
parameters for access are shown in Ta ble 2-3.
To restore these parameters to the factory default settings:
1. Press and hold the RTFM switch until the status and paging lights come on.
2. Continue to press the switch until after the indicator lights go off, and then release it.
3. The V3 Paging Server settings are restored to the factory defaults.
Table 2-3. Factory Default Settings
Parameter Factory Default Setting
IP Addressing DHCP
IP Addressa
a. Default if there is not a DHCP server present.
10.10.10.10
Web Access Username admin
Web Access Password admin
Subnet Maska255.0.0.0
Default Gatewaya10.0.0.1
RTFM Switch

Setting Up the V3 Paging Server
Configuring the V3 Paging Server
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2.4 Configuring the V3 Paging Server
Use this section to configure the VoIP paging server.
2.4.1 Gather the Required Configuration Information
Have the following information available before you configure the V3 Paging Server.
2.4.1.1 Static or DHCP Addressing?
Know whether your system uses static or dynamic (DHCP) IP addressing. If it uses static
addressing, you also need to know the values to assign to the following V3 Paging Server
parameters:
• IP Address
•SubnetMask
•DefaultGateway
2.4.1.2 Username and Password for Configuration GUI
Determine the Username and Password that will replace the defaults after you initially log in to the
configuration GUI.
• The Username is case-sensitive, and must be from four to 25 alphanumeric characters long.
• The Password is case-sensitive, and must be from four to 20 alphanumeric characters long.
2.4.1.3 SIP Settings
To configure the SIP parameters, determine whether you want to register with the server. If you do,
determine the number of minutes the registration lease remains valid, and whether you want to
automatically unregister when you reboot. To configure the SIP parameters, you also need to
determine the values for these parameters:
• SIP Server IP Address
• Remote and Local SIP Port Numbers
• SIP User ID, and Authenticate ID and Password for this User ID