Method 2: Using a command prompt
1. Obtain the MAC address from the label on the Remote Management
Card. Each Management Card has a unique MAC address.
2. Use the ARP command to set the IP address.
Example:
To assign the IP Address 192.168.10.134 for the Remote Management
Card, which has a MAC address of 00-0C-15-00-FF-99 you will type in
the following in the command prompt from a PC connected to the same
network as the Remote Management Card.
(1) Type in “arp -s192.168.10.134 00-0C-15-00-FF-99” then press
Enter.
3. Use the Ping command to assign a size of 123 bytes to the IP.
(1) Type in “ping 192.168.10.134 -l 123” then press Enter.
(2) If the replies are received, your computer can communicate with the
IP address.
NOTE: These instructions are for Windows OS. For other OS please refer
to RMCARD User’s Manual available for download at CyberPower
Systems official website: www.CyberPower.com.
7. You will need to enter a User Name
and Password for the Remote
Management Card in the
authentication window, as shown in
Figure 3.
- Default user name: cyber
- Default password: cyber
8. If the IP address change is
successful, you will see a message
confirming the IP set up is OK, as
shown in Figure 4.
WEB INTERFACE Login User Account
You can select a preferred language, and will need to enter a User Name
and Password to login to the interface. There are two user account types.
1. Administrator
- Default username: cyber
- Default password: cyber
2. View only
- Default username: device
- Default password: cyber
The administrator can access all functions, including enable/disable the view
only account. The viewer can access read only features but cannot change
any settings.
Troubleshooting
Problem
Unable to configure
the Remote
Management Card
by method 1 or
method 2
Unable to ping the
Remote
Management Card
Lost the user name
and password
1. Check the LED status, the condition is normal
when the yellow and green LEDs are both on.
If green LED is off :
►Check if the Remote Management Card is
properly seated in the device and the device
power is turned on.
If yellow LED is off :
►Ensure the network connection is good.
2. Ensure the PC being used is on the same network
subnet as the CyberPower device you are trying to
communicate with.
1. Use method 1 and/or method 2 to get/set a correct
IP address for the Remote Management Card.
2. If the PC being used is on a different network
subnet from the Remote Management Card, verify
the setting of subnet mask and the IP address of
gateway.
Please refer to the “Reset to Default Setting /
Recover from a Lost Password” section in the
RMCARD User’s Manual.
CONFORMANCE APPROVALS
FCC Warning
This equipment has been tested and found to comply with the limits for a
Class A Digital Device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference in residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Any special accessories needed for compliance must be specified in the
instruction.
This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
SOFTWARE SUPPORT
PowerPanel®Business Edition Client can support a CyberPower Systems
device with a remote management card via the network. PowerPanel®
Business Edition software is available on CyberPower Systems official
website. Please visit www.CyberPower.com and go to the software
section for free download.
Figure 3. Authentication window.
Figure 4. Setup IP Address successfully message.
The Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulation.
Cet appareil numerique de la class A respecte toutes les exigencies
du Reglement sur le materiel brouilleur du Canada.
CyberPower Systems, Inc.
www.cyberpower.com
For USA and Canada:
4241 12th Ave East, Suite 400
Shakopee, MN 55379
Toll-free: (877) 297-6937
For all other regions:
Please visit our website for local contact information.
Solution