CyberPower PR750RT2U User manual

K01-0000638-02 EN
SMART APP SINEWAVE UPS SERIES
PR750RT2U PR750RTXL2U
PR1000RT2U PR1000RTXL2U
PR1500RT2U PR1500RTXL2U
PR2000RT2U PR2000RTXL2U
PR2200RT2U PR2200RTXL2U
PR3000RT2U PR3000RTXL2U
USER’S MANUAL

Thank you for purchasing a CyberPower product. Please take a few minutes to register your product at
www.cyberpowersystems.com/registration. Registration certifies your product's warranty, confirms your ownership in the event of a product
loss or theft and entitles you to free technical support. Register your product now to receive the benefits of CyberPower ownership.
The CyberPower Smart App Sinewave Uninterruptible Power Supply PR750RT2U/ PR1000RT2U/ PR1500RT2U/ PR2000RT2U/ PR2200RT2U/
PR3000RT2U/ PR750RTXL2U/ PR1000RTXL2U/ PR1500RTXL2U/ PR2000RTXL2U/ PR2200RTXL2U/ PR3000RTXL2U features 2430 Joules of surge
protection, provides battery backup during power outages and is Active PFC compatible for safeguarding mission-critical servers, telecom
equipment, VoIP and internetworking hardware that require seamless sine wave power. Its full Automatic Voltage Regulation (AVR) boost/buck
technology delivers a consistent and clean AC power, protecting connected equipment and preventing costly business interruptions. This UPS is
GreenPower UPS™Bypass circuitry patented to save on energy costs by reducing energy consumption and heat buildup.
The UPS unit incorporates microprocessor-based full digital control and includes PowerPanel® Business software providing the user
unsurpassed flexibility and control. An optional SNMP/HTTP Remote Management adapter (RMCARD) supports remote management and
control of the machine through a standard web browser.
CyberPower GreenPower UPSTM Technology
CyberPower’s patented GreenPower UPS™ with Bypass Technology are ENERGY STAR complainant ensuring lower power
consumption and energy costs compared to conventional UPS models. Even when utility power is normal, conventional
UPS models constantly pass power through a transformer. By contrast, under normal conditions the advanced circuitry
of a GreenPower UPS™bypasses the transformer. As a result, the power efficiency is significantly increased while
decreasing waste heat, using less energy, and reducing energy costs.
When an abnormal power condition occurs, the GreenPower UPS™automatically runs power through its transformer to
regulate voltage and provide “safe” power. Since utility power is normal over 88% of the time, the GreenPower UPS™
operates primarily in its efficient bypass mode.
The GreenPower UPS™is also manufactured in accordance with the Restriction on Hazardous Substances (RoHS) directive making it one of the
most environmentally-friendly on the market today.
PRODUCT REGISTRATION
INTRODUCTIONS
AUTOMATIC VOLTAGE REGULATOR (AVR)
The incoming utility power may be damaging to important data and hardware, but with Automatic Voltage Regulation, the computer will not experience
damaging voltage levels. The AVR automatically increases low or decreases high voltage to a safe and consistent output voltage.

This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries. Please read
and follow all instructions thoroughly before and during the installation and operation of the product.
CAUTION! The UPS must be connected to a grounded AC power outlet with fuse or circuit breaker protection. DO NOT plug the UPS into an
outlet that is not grounded. If you need to de-energize this equipment, turn off and unplug the UPS.
CAUTION! The battery can energize hazardous live parts inside even when the AC input power is disconnected.
CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area, free of conductive
contaminants. Please see specifications for acceptable temperature and humidity range.
CAUTION! For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.
CAUTION! To reduce the risk of electric shock, do not remove the cover, except to service the battery. There are no serviceable parts inside,
except for the battery.
CAUTION! To avoid electrical shock, turn off the unit and unplug it from the AC power source before servicing the battery or installing a
computer component.
CAUTION! When installing the equipment, ensure that the sum of the leakage current of the UPS and the connected equipment does not
exceed 3.5mA.
CAUTION! Do not unplug the unit from AC Power during operation, as this will invalidate the protective ground insulation.
CAUTION! To reduce the risk of fire, connect only to a circuit provided with 20 amperes maximum branch circuit overcurrent protection in
accordance with the National Electric Code, ANSI/NFPA 70. (PR750RT2U/ PR1000RT2U/ PR1500RT2U/ PR2000RT2U/ PR750RTXL2U/
PR1000RTXL2U/ PR1500RTXL2U/ PR2000RTXL2U)
CAUTION! To reduce the risk of fire, connect only to a circuit provided with 30 amperes maximum branch circuit overcurrent protection in
accordance with the National Electric Code, ANSI/NFPA 70. (PR2200RT2U/ PR3000RT2U/ PR2200RTXL2U/ PR3000RTXL2U)
CAUTION! DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! DO NOT use in any circumstance that would affect operation or safety of
any life support equipment, with any medical applications, or patient care.
CAUTION! DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire, do not use with or near aquariums. Condensation from the
aquarium can come in contact with metal electrical contacts and cause the machine to short out.
CAUTION! DO NOT INSTALL THE UPS WHERE IT WOULD BE EXPOSED TO DIRECT SUNLIGHT OR NEAR A STRONG HEAT SOURCE!
CAUTION! DO NOT BLOCK OFF VENTILATION OPENINGS AROUND THE HOUSING!
CAUTION! DO NOT USE THE UPS ON ANY TRANSPORTATION! To reduce the risk of fire or electric shock, do not use the unit on any
transportation such as airplanes or ships. The effect of shock or vibration caused during transit and the damp environment can cause the unit
to short out.
CAUTION! Dispose of or recycle the UPS after the end of its life, it should be in accordance with local regulations.
IMPORTANT SAFETY INSTRUCTIONS (SAVE THESE INSTRUCTIONS)

When you receive the unit, the package should contain the following items:
1. UPS Unit
2. Faceplate
3. Rail Kit CP2RAIL02
(14) M5 Pan Head Screw (8) Plastic Washers
Note: It is available for PR3000RT2U/ PR1500RTXL2U/ PR2000RTXL2U/
PR2200RTXL2U/ PR3000RTXL2U.
4. Management Cable
(1) USB Cable (1) Serial Cable (1) EPO Cable
5. User’s Manual
6. Mechanical Accessory
(2) Rack-Mount Bracket –CPEAR04 (2) Rack-Mount Handle
(1) Tower Baseplate (12) Dust Cover (4) M5 Truss Head Screw
(8) M5 Flat Head Screw (4) M4 Flat Head Screw (4) Rubber Foot
(4) M4 Round Head Screw
UNPACKING

Front Panel
1. Power Switch
2. Toolless Battery Access Door
3. LCD Module
4. Front Panel Access Tabs
5. Faceplate
Rear Panel
1. Battery Backed and Surge Protected Outlet
2. Output Circuit Breaker
3. SNMP/HTTP Network Slot
4. Surge Protected Communication Ports (RJ45)
5. Input Circuit Breaker
6. AC Inlet
7. BM/ENV Port
8. Dry Contact
9. Serial Port
10. USB Port
11. EPO/ROO Port
12. TVSS Screw
13. Wiring Fault Indicator
14. Extended Battery Module Connector Socket
PR750RT2U / PR1000RT2U / PR1500RT2U
PR2000RT2U
PR2200RT2U
PR3000RT2U
PR750RTXL2U / PR1000RTXL2U
PR1500RTXL2U
PRODUCT OVERVIEW
BASIC CONFIGURATION
BM/ENV Port
Connection port for built-in battery management module on extended battery module. The port also supports the CyberPower environment sensor.

PR2000RTXL2U
PR2200RTXL2U
PR3000RTXL2U
The product is designed for tower installation and rack installation for 2-post rack and 4-post rack. Read and follow the procedures thoroughly
before and during your installation of the product.
The installation videos are available online. Scan the QR code below for detailed information.
Preparation
CAUTION! It is strongly recommended to have an additional person assist this installation process if the product is heavy.
CAUTION! It is strongly recommended that the 2 post rack be bolted to the floor prior to the installation of the product.
1. Remove all equipment connected to the product.
2. Make sure the product is disconnected from AC power source.
3. Remove internal batteries to reduce weight of the unit before the installation. Refer to BATTERY REPLACEMENT section for instructions.
Rack Installation for 2-post Rack
1. Attach the brackets with provided M5 flat head screws.
2. Affix the product to the rack with suitable M5/M6 screws and cage nuts. (M5 trust head screws are provided with the product in the
mechanical accessory box.)
BASIC CONFIGURATION (continued)
INSTALLATION

Rack Installation for 4-post Rack
1. Use the provided M5 flat head screws to attach the brackets and provided M5 pan head screws for hanging brackets.
2. Screw the hanging rails to the rack with provided M5 pan head screws and plastic washers.
3. Lift the product upon the hanging rails and slide the unit into the rack. Affix the product to the rack with provided M5 truss head screws.
If handles are needed, affix them to the brackets with M4 flat head screws.
Note: The Rail Kit is included for selected models. See UNPACKING section. For other models, it is also available for purchase. Part number
CP2RAIL02.
Tower Installation
1. Attach the brackets to the baseplate with the provided M4 flat head screws.
2. Remove the faceplate and rotate the LCD module, then re-install the faceplate.
3. Screw the rubber feet with provided M4 round head screws and then put the UPS onto the assembled tower stand. You can also put the
dust covers in the screw holes on the top side of the UPS to prevent dust from falling into the unit.
Normal Use
1. Connect equipment to the outlets on the rear panel of UPS.
2. Plug the UPS into a 2 pole, 3 wire grounded receptacle/ wall outlet.
3. Press the power switch on LCD module once. The LCD screen will light up and show “UPS On/Off” on the first line. Use the Up/Down
button to select “On” or “Delay On” and then press the Enter button to turn on the UPS. The LCD screen will show CyberPower in the
first line and the UPS model in the second line. Then the Online or On Battery Indicator on the LCD module lights up, indicating the UPS
is operating from utility or battery.
4. To turn off the UPS, press the power switch on LCD module once. The LCD screen will light up and show “UPS On/Off” on the first line.
Use the Up/Down button to select “Off” or “Delay Off” and then press the Enter button to turn off the UPS. The LCD screen will show
“Goodbye” and all the indicators will be off.
IMPORTANT! For first time usage, plug your UPS into an AC outlet to disable cold start protection. Otherwise your UPS will not turn on.
IMPORTANT! Do not use an adapter, line conditioner or other surge protection device between the wall outlet and the UPS. Use of such a
device may impede proper operation of the UPS.
Be aware of the following statements:
A. Your UPS may be used immediately upon receipt. However, charging the battery for at least 12 hours is recommended to ensure the
battery reaches its maximum charge. Charge loss may occur during shipping and storage. To recharge the battery, simply leave the unit
plugged into an AC outlet. The unit will charge in either the on or off state.
INSTALLATION (continued)
BASIC OPERATION

B. To maintain optimal battery charge, leave the UPS plugged into an AC outlet at all times.
C. DO NOT plug a laser printer, copier, space heater, vacuum, paper shredder, pumps or other large electrical device to the UPS. The power
demands of these devices will possibly overload and damage your UPS.
D. Always plug the UPS into a 2 pole, 3 wire grounded receptacle/ wall outlet. Make sure the wall branch outlet is protected by a fuse or
circuit breaker and does not service equipment with large electrical demands, e.g. air conditioner, refrigerator, copier, etc. Avoid using
extension cords.
E. To prevent the risk of electric shock, follow the steps to ground the UPS:
(a) Connect an earth wire to the TVSS screw on the rear panel of UPS.
(b) Connect another side of the earth wire to Earth.
F. If your UPS freezes, you can do a hard reboot as below steps.
(a) Press and hold the power switch on the LCD module for around 10 seconds, the UPS will be forcibly shut down. All indicators, LCD
screen and output will be off immediately.
(b) Slightly press the power switch on LCD module once. The LCD screen will light up and show “UPS On/Off” on the first line. Use the
Up/Down button to select “On” or “Delay On” and then press the Enter button to turn on the UPS. The LCD screen will show
CyberPower in the first line and the UPS model in the second line. Then the Online or On Battery Indicator on the LCD module
lights up, indicating the UPS is operating from utility or battery.
Note: When the UPS is off, pressing and holding the power switch for around 10 seconds cannot turn on the UPS even though the
LCD screen will light up for a few seconds. Follow above steps to correctly turn on the product.
CAUTION! To reduce the risk of electric shock, do not remove the cover except to service the battery. There are no user serviceable parts inside
except for the battery. For battery replacement, please refer to BATTERY REPLACEMENT section.
CAUTION! Turn off the unit and unplug it from the AC power source before cleaning.
CAUTION! Never immerse the unit in water or other liquids. Only use a soft, slightly damp cloth to wipe the surface of the unit. Do not use a
spray directly to clean or disinfect the unit.
To store the product for an extended period, cover it and store with the battery fully charged. While in storage, recharge the battery every
three months to ensure battery life.
To prevent risk of fire or electric shock, install or place the unit in a temperature and humidity controlled indoor area, free of conductive
contaminants.
Operation
Temperature
32°F –104°F / 0°C –40°C
Relative Humidity
0% –95% Non-condensing
Elevation
0 –9,843 feet / 0 –3,000 meters
Storage
Temperature
5°F –113°F / -15°C –45°C
Relative Humidity
0% –95% Non-condensing
Elevation
0 –49,213 feet / 0 –15,000 meters
BASIC OPERATION (continued)
CLEANING AND MAINTENANCE
OPERATION AND STORAGE ENVIRONMENT

The surge protected communication ports (RJ45) are used to prevent power surges that travel through Ethernet lines from causing damage to
electronics. Connect the Ethernet line from wall jack outlet to the surge protected communication port marked “IN” of the UPS. Then, connect
another Ethernet line from surge protected communication port marked “OUT” of the UPS to the network device.
Connect either the USB cable or Serial cable to the corresponding port on the UPS and on the computer with PowerPanel® Business software
installed. PowerPanel® Business software is available on our website. Please go to www.cyberpowersystems.com/products/software for the
free download.
Note: USB and Serial port cannot be used simultaneously. Serial port will be disabled if the USB port is used.
Additionally, if you would like to control the UPS from a remote location, a CyberPower Remote Management Card (RMCARD) is required. For
more information, visit www.cyberpowersystems.com.
DATA LINE PROTECTION
NETWORK OPERATION

Display Interface
1. Power Switch/Power on Indicator
2. Online Indicator
3. Fault/Warning Indicator
4. On Battery Indicator
5. Night Mode Indicator
6. Display Screen
7. Menu Button
8. Esc Button
9. Up Button
10. Down Button
11. Enter Button
Basic Operation
Press Up/Down Button to scroll through the UPS status. Press Esc button to go back to top.
Menu
Item
Status
Operation Mode
Input Voltage Information
Output Voltage Information
Estimated Runtime
Battery Information
Load Information
NCL Status
UPS Temperature
Date & Time
LCD Setting Guide
Press Menu Button to enter Setup Menu and use Up/Down Button to scroll through menus. Press Enter Button to go into the selected menu
and use the Up/Down Button and Enter Button to select the setting item and to complete the setting. Esc Button is pressed to exit the
submenu and go back to previous page.
Menu
Item
Basic Setup
Utility Quality
Sensitivity
Audible Alarm
Extended Battery Module
Quantity* *Select models
Night Mode
Night Mode Switch
Night Mode Audible Alarm
Night Mode LCD Switch
Night Mode LED Switch
Night Mode Max Fan Speed
Outlet Control
UPS Configuration
NCL Configuration
Test
Self Test
Alarm Test
Battery Calibration
Logs
Event 1-10
About
UPS Model Name
UPS Serial Number
Last Battery Change Date
Next Battery Change Date
UPS Firmware Version
LCD Firmware Version
IP Address
MAC ID
Service Port Number
BM Status
UPS Battery Information
Advanced Setup
Output Voltage
Minimum Output Voltage
Maximum Output Voltage
LCD Hibernation
Cycling Display
Low Battery Threshold
Battery Change Date
Schedule Test
Date and Time
Power Meter Rest
IP Access
IP Address
Subnet Mask
Gateway
Firmware Update**
Back to Default
**Only displayed in standby mode
PRODUCT ADVANCED SETTING
LCD OPERATION GUIDE

Menu / Basic Setup
In order to better supply power to the connected equipment, it is recommended to check settings in this menu before you start using your UPS.
Item
Default
Option
Description
Utility Quality
Normal
Good
Normal
Poor
Select the voltage quality of the input utility power.
If Good is selected, the UPS will be more sensitive to power
quality and go to battery mode more often to supply the
cleanest power to connected devices.
If Poor is selected, the UPS will tolerate more power fluctuations
and go to battery mode less often.
(Customized)
“Customized” shows up when Maximum/Minimum Output
Voltage has been adjusted in Advanced Setup Menu or through
software.
Sensitivity
Medium
High
Medium
Low
Select the sensitivity level to power events for connected
equipment.
If the connected equipment is highly sensitive to power events,
select High; the UPS will go to battery mode more often to
provide the cleanest power.
If the connected equipment can tolerate more power events,
select Low; the UPS will go to battery mode less often.
Audible Alarm
Normal
Normal
Mute on Battery
If Mute On Battery is selected, the UPS will not emit an alarm
indicating the UPS is providing power from battery.
Extended Battery Module
Quantity*
*Select models
0
0-10
Auto-sensing
If Auto-sensing is selected, the UPS will change the numbers
automatically.
Menu / Night Mode
Night Mode is an independent mode for users to quickly turn on/off alarms, LED, LCD and fan noise for specific usage and times. All setting
items in Night Mode only perform when Night Mode Switch is set On and at the same time the Night Mode Indicator on the LCD module will
illuminate.
Item
Default
Option
Description
Night Mode Switch
Off
On
Off
It is the main switch for Night Mode. All settings items will
only apply when On is selected and Night Mode is active.
Night Mode Audible
Alarm
Mute on Battery
Normal
Mute on Battery
Completely Mute
If Mute On Battery is selected, the UPS will not emit
reminding alarm indicating the UPS is providing power from
battery.
All alarms are disabled if Completely Mute is selected.
Night Mode LCD Switch
Off
On
Off
If On is selected, the UPS will follow LCD Hibernation setting
in Advanced Setup Menu.
If Off is selected, the LCD screen will turn off after a few
seconds of inactivity.
Pressing any button will activate the LCD screen.
LCD OPERATION GUIDE (continued)

Item
Default
Option
Description
Night Mode LED Switch
Off
On
Off
If On is selected, the LED indicators work normally.
If Off is selected, the LED indicators will turn off after a few
seconds except for Fault Indicator. Pressing any button will
activate the LED Indicators.
Night Mode Maximum
Fan Speed
Full
Full
High
Medium
Low
Options are shown in bar chart. Select the maximum fan
noise level you can accept in Line mode. This setting is also
related to runtime in battery mode. UPS performs best
backup time when Full is selected. Runtime decreases as
maximum fan speed gets lower than Full.
Menu / Outlet Control
Use this menu to configure UPS outlet performance. Outlets are divided into Critical (CL) and Non-Critical (NCL) outlets. Connect the mission
critical devices into Critical outlets and nonessential equipment into NCL outlets. If equipment needs to be shut down or reboot in a specific
order, plug the equipment into separate outlet groups.
Enter the submenu “Config UPS” to configure the total output of the UPS, including CL and NCL outlets. Enter “Config NCL” if you want to have
additional settings for NCL outlets, for example, cut off the power provision to the nonessential equipment during a blackout to reserve
runtime for mission critical devices.
Item
Default
Option
Description
Delay Turn On
4 seconds
0-600 seconds
The amount of time that the outlets will wait before actual
startup.
Delay Turn Off
4 seconds
0-600 seconds
The amount of time that the outlets will wait before actual
shutdown.
Reboot Duration
4 seconds
4-300 seconds
The amount of time that the outlets will remain off before
the UPS restart itself.
Minimum Restored
Capacity
0%
0-100%
It is the criteria for UPS to perform auto-restart as utility is
restored. If battery capacity is higher than this setting, the
auto-restart will be performed; otherwise, the UPS will keep
charging the battery until battery capacity reaches that
level.
Uptime on Battery
Disable
Enable: 5-1800 seconds
Disable
Set the maximum runtime on battery mode. The UPS will
shut down after the amount of time spent in battery mode
has reaches this setting. Make sure the estimated runtime is
larger than this setting; otherwise, the UPS will still stop
supplying power when it is running out of battery.
Reserved Runtime
Disable
Enable: 0-1800 seconds
Disable
When the UPS is in battery mode, it will cut off output
power when the remaining runtime reaches the level.
NCL Switch*
*Can only be configured in
the Submenu, NCL
Configuration.
On
On
Delay On
Off
Delay Off
Reboot
Delay Reboot
This is the main switch for NCL outlet groups.
Off on Overload
*Can only be configured in
the Submenu, NCL
Configuration.
Disable
Enable
Disable
NCL outlets will be turned off when the UPS is overloaded in
battery mode if the item is enabled. NCL outlets will turn on
automatically as utility is restored.
LCD OPERATION GUIDE (continued)

Menu / Test
This menu provides basic tests and calibration for users to check the current performance of the UPS.
Item
Default
Option
Description
Self Test
No
Yes
No
Select Yes to order the UPS to quickly test the backup
function by entering to battery mode, checking if it works.
The test takes around 10 seconds.
Alarm Test
Short Test
Short Test
Continuous Test
This item tests the alarm’s audible warning and LED
indicators’ functionalities. Short test lasts 5 seconds. In
continuous testing, press any button to stop the test.
Battery Calibration
No
Yes
No
If Yes is selected, the UPS will start discharging the battery
and record the runtime to calibrate the information on
estimated runtime. Before calibrate your runtime, please
make sure the following conditions are not currently
happening, or the calibration will fail:
(a) Load < 20%
(b) Load variations
(c) Low battery
(d) Power failure
(e) Charge < 8 hours
Menu / Logs
All kinds of events are recorded and the UPS will show the last 10 events in this menu. Events are categorized into four sorts and shown in a capital letter in a
single event log on the LCD screen: (F) Fault, (W) Warning, (S) Shutdown, and no letter for a normal transfer event.
Menu / Advanced Setup
This menu contains more adjustable and detailed items for UPS advanced usage. Read the item descriptions below thoroughly before you change the settings.
Item
Default
Option
Description
Output Voltage
120V*
*Select models and regions
100V
110V
120V
127V
Select the AC output voltage on battery mode.
Minimum Output Voltage
100V: 89V
110V: 96V
120V: 105V
127V: 111V
100V: 86-92V
110V: 93-99V
120V: 102-108V
127V: 108-114V
Set the value lower if the utility voltage is usually low to
avoid unnecessary battery usage, and vice versa.
Make sure the connected equipment can work under the
voltage condition.
Maximum Output Voltage
100V: 111V
110V: 124V
120V: 135V
127V: 143V
100V: 108-114V
110V: 121-127V
120V: 132-138V
127V: 140-146V
Set the value lower if the utility voltage is usually low to
avoid unnecessary battery usage, and vice versa.
Make sure the connected equipment can work under the
voltage condition.
LCD Hibernation
After 1 minute
Never
After 1 minute
After 5 minutes
After 10 minutes
After this amount of time with no activity, the LCD screen
will shut off to save energy.
LCD OPERATION GUIDE (continued)

Item
Default
Option
Description
Cycling Display
Never
Never
After 10 seconds
After 20 seconds
After 30 seconds
After this amount of time with no activity, UPS will start
cycling the status information on LCD screen.
Low Battery Threshold
300 seconds
0-1800 seconds
The UPS will emit an audible alarm, as a reminder that
remaining runtime is reaching the threshold.
35%
20-65%
The UPS will emit an audible alarm, as a reminder that
remaining battery capacity is reaching the threshold.
Battery Change Date
---/----
Month/Year
Optional setup information for users to record the
installation date of battery pack. Reset the data when
replacing new battery pack.
Schedule Test –On
Startup
No
Yes
No
If Yes is selected, the UPS will perform Self Test every time
on startup.
Schedule Test –
Frequency
Never
Never
Every 1 week
Every 2 weeks
Every 3 weeks
Every 4 weeks
Select the amount of time that the UPS will perform Self
Test periodically after startup.
Date and Time
----/--/-- --:--
Year/Month/Day
Hour:Minute
Set the Date and Time for use in data/event logs.
Power Meter Reset
No
Yes
No
Select Yes to reset the value of Load Energy in Status menu.
IP Access
DHCP
DHCP
Manual IP Setup
Select the way to access the IP/Subnet Mask/Gateway. This
shows “No Web Device” when no RMCARD is installed.
IP Address
Auto-sensing
Auto-sensing
Manual Key-in
Change the IP Access setting to manual IP Setup and then
this item can be adjusted manually. This shows “No Web
Device” when no RMCARD is installed.
Subnet Mask
Auto-sensing
Auto-sensing
Manual Key-in
Change the IP Access setting to manual IP Setup and then
this item can be adjusted manually. This shows “No Web
Device” when no RMCARD is installed.
Gateway
Auto-sensing
Auto-sensing
Manual Key-in
Change the IP Access setting to manual IP Setup and then
this item can be adjusted manually. This shows “No Web
Device” when no RMCARD is installed.
Firmware Update*
*Only displayed in Standby
Mode
No
Yes
No
Select Yes to update the firmware of UPS in Standby Mode.
Back to Default
No
Yes
No
Select Yes to restore the UPS factory default settings.
LCD OPERATION GUIDE (continued)

Fault Warning Display and Alarm
The following table shows the fault and warning indications of the UPS. The warning message cycles when the UPS is still turned on. Refer to
the error code below and take necessary measures.
After the UPS shuts down or is turned off manually, the error message could disappear but the event records can be found in the Log Menu. To
safely check the logs, press the power switch once and then press the Esc button to enter another operation mode –Standby Mode. Press
Menu button and go to Log Menu to have a check.
Note: When the UPS is in Standby Mode, it does not have output. All indicators will not illuminate and only the LCD screen lights up when the
UPS is operated. To leave the Standby Mode, refer to BASIC OPERATION section to turn on the UPS. Or, you can disconnect the UPS from the AC
power source, wait for a minute, and then UPS will completely become off.
Display Screen
Line 1
Display Screen
Line 2
LED Indicator
Alarm
UPS Fault!
E01-Overcharge: Contact CyberPower for repair.
Constant alarm*
UPS Fault!
E03-No Charge: Contact CyberPower for repair.
Constant alarm*
UPS Off!
E20-Output Short: Connected equipment may have problems,
remove them and check.
Constant alarm*
UPS Off!
E21-Output Short: Connected equipment may have problems,
remove them and check.
Constant alarm*
Warning! / UPS Off!
E22-Overload: Unplug at least one connected device.
Constant alarm*
UPS Off!
E25-EPO: Check the EPO connector status.
-
-
Warning!
E27-Fan Fail(FR): Contact CyberPower for repair.
-
Warning!
E27-Fan Fail(FL): Contact CyberPower for repair.
-
Warning!
E29-Fan Fail (B): Contact CyberPower for repair.
-
Warning!
Battery Missing: Check battery wiring and condition.
(Flashes)
Beeps once every 2 seconds
for a period of 30 seconds
Warning!
Battery Defect: Check battery wiring and condition.
(Flashes)
Beeps once every 2 seconds
for a period of 30 seconds
Warning!
Service Battery: Batteries have reached recommended maintenance
period.
-
-
*Press any button to cancel the constant alarm.
LCD OPERATION GUIDE (continued)

The Emergency Power Off (EPO) port is a safety feature that can be used to immediately shut down the UPS and cut off its power supply to
connected equipment. It is necessary to manually press the power switch on the LCD module to restart the UPS and reapply power to
connected equipment.
The Remote On/Off (ROO) shares the same port with EPO and those two functions can be used at the same time. ROO is a remote power
control function, which allows users not only to power on but also power off the UPS in a remote location.
Installation
1. Verify the UPS is off and unplugged.
2. The EPO/ROO interface is an IEC 60950 safety extra low voltage (SELV) circuit. Follow the appropriate circuit diagram below to wire the
provided EPO cable to your EPO/ROO configuration. Connect isolated dry contacts and use ONLY latching switch.
3. After wiring, make sure the external EPO/ROO switch is not activated to enable UPS output.
4. Plug the UPS into an AC outlet and turn the UPS on via power switch on the LCD module.
5. Activate the external EPO/ROO switch to test the function. Check the status change of UPS from its LCD module.
6. For EPO user: De-activate the external EPO switch and restart the UPS via power switch on the LCD model.
For ROO user: Press the external ROO switch again to restart the UPS.
Restriction on ROO
A. ROO can only turn on the UPS when utility is available.
B. ROO becomes inactive if the UPS is shut down due to Fault, Low Battery or EPO; it is necessary to manually press the power switch on
the LCD module to restart the UPS and reapply power to connected equipment.
C. ROO is active only when UPS power status is the same as ROO circuit.* If they are different, manually adjust the external ROO switch to
synchronize current UPS status.
For instance, the UPS is turned off via power switch on the LCD module; however, the ROO switch stays in “on” position, which means
the contact is closed. Users have to manually press the external ROO switch to “off” position, making contact open, to reactivate the
ROO, verifying the power status shown on LCD module and ROO switch is on the same page. And then users can press the external ROO
switch again to turn on the UPS.
*Note: Power switch on the LCD module, software and external ROO switch can all turn on/off the UPS.
EPO AND ROO CONFIGURATION

This UPS offers users the solution for UPS status monitoring via two output relays. Refer to Network Operation in this manual, verifying the UPS
is connected to a computer with PowerPanel® Business software installed or is equipped with RMCARD. Follow below circuit to wire your dry
contact port and choose your preferred monitoring status via those interfaces.
UPS status which can be monitored by dry contact is listed below:
UPS Status
UPS Conditions
Power Failure*
UPS detects utility failure.
Battery Low*
Battery capacity is lower than threshold.
Summary Alarm
UPS exits alarms due to Inverter Fault, Output Short, Over Temperature, Overload, Battery Overcharge, Low
Battery, Battery Missing, Battery Defect and Wiring Fault.
UPS Fail
UPS has malfunctioned due to Inverter Fault, DC Power Fault, and Over Temperature.
*Default settings of relay contacts are Power Failure and Battery Low (Normally Open).
Internal Circuit
Relay Status
UPS Status
Pin1 short to Pin5
Battery Low
Pin8 short to Pin5
Power Failure
Example Application
Supply 12VDC to the Common contact and connect LEDs to the DB9 port Pin1 and Pin8. When UPS detects utility failure or when UPS battery
capacity is lower than threshold, the connected LEDs will illuminate.
DRY CONTACT

Read and follow the important safety instructions before servicing the batteries. Visit CyberPower official website
www.cyberpowersystems.com or contact your dealer for more information on replacement batteries.
The battery replacement video is available online. Scan the QR code below for detailed information.
CAUTION! RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. When replacing batteries, replace with the same number of
the following battery: CyberPower RB1250X4 for PR750RT2U, CyberPower RB1270X4H for PR1000RT2U/ PR750RTXL2U/ PR1000RTXL2U,
CyberPower RB1290X4J for PR1500RT2U/ PR2000RT2U/ PR2200RT2U/ PR3000RT2U/ PR1500RTXL2U/ PR2000RTXL2U/ PR2200RTXL2U/
PR3000RTXL2U.
CAUTION! Risk of Energy Hazard, 12V, maximum 6 Ampere-hour battery. (PR750RT2U)
CAUTION! Risk of Energy Hazard, 12V, maximum 9 Ampere-hour battery. (PR1000RT2U/ PR1500RT2U/ PR2000RT2U/ PR2200RT2U/
PR3000RT2U/ PR750RTXL2U/ PR1000RTXL2U/ PR1500RTXL2U/ PR2000RTXL2U/ PR2200RTXL2U/ PR3000RTXL2U)
CAUTION! The used batteries are considered hazardous waste and must be disposed through recycling. Most retailers that sell lead-acid
batteries collect used batteries for recycling, as required by local regulations. Do not dispose of batteries in a fire. The batteries may explode.
CAUTION! Do not open or mutilate batteries. Released material is harmful to the skin and eyes. It may be toxic.
Take the following precautions before replacing the battery:
1. Remove watches, rings, or other metal objects.
2. Use tools with insulated handles.
3. Wear rubber gloves and boots.
4. Do not lay tools or metal parts on top of batteries.
5. Determine if battery is inadvertently grounded. If inadvertently grounded, remove source from ground. CONTACT WITH ANY PART OF A
GROUNDED BATTERY CAN RESULT IN ELECTRICAL SHOCK. The likelihood of such shock can be reduced if such grounds are removed
during installation and maintenance (applicable to equipment and remote battery supplies not having a grounded supply circuit).
Battery Replacement Procedure
1. Remove faceplate and unscrew the thumbscrews on battery cover and then open the battery cover. Note: Thumbscrews are designed
fixed on the battery cover, do not remove them from the metal cover.
2. Disconnect the battery and battery management module connector.
3. Insert the new battery pack. Assemble the connectors, thumbscrews and faceplate. Recharge the unit for at least 12 hours to ensure the
UPS performs expected runtime.
Reminder: Battery Change Date is optional setup information for users to record the installation date of battery pack. It can be adjusted
through LCD module in Advanced Setup Menu or through software.
BATTERY REPLACEMENT

Model
PR750RT2U
PR1000RT2U
PR1500RT2U
PR2000RT2U
PR2200RT2U
PR3000RT2U
General
UPS Topology
Line-interactive
Energy Saving
GreenPower UPSTM Bypass Technology
Input
Nominal Input
Voltage
100/110/120/125V
100/110/120V
Input Voltage Range
For 110/120/125V systems: 75V –155V; For 100V systems: 70V –129V
For 110/120V systems: 75V –155V; For 100V
systems: 70V –129V
Input Frequency
50/60Hz +/- 3Hz (Auto-sensing)
Plug Type
NEMA 5-15P
NEMA 5-20P
NEMA5-30P
Power Cord Length
10ft / 3m
Output
Power Capacity
750VA/750W
1000VA/1000W
1500VA/1500W*
2000VA/2000W*
2200VA/2200W
3000VA/3000W*
On Battery Output
Voltage
100/110/120/125V +/- 5%
100/110/120V +/- 5%
On Battery Output
Frequency
50/60Hz +/- 1%
On Battery Output
Waveform
Sine Wave
Battery
Battery Type
Sealed Maintenance Free Lead Acid Battery
Replacement Battery
Pack (RBP)
RB1250X4
RB1270X4H
RB1290X4J
RBP Quantity
1
Typical Recharge Time
3 hours to 90% from total discharge under 100% load
Physical
Dimensions
2U Rack, 17.1” x 3.4” x 16.2” / 433 x 86.5 x 412 (mm)
2U Rack, 17.1” x 3.4”
x 16.7” / 433 x 86.5 x
500 (mm)
Weight
43.2lbs / 19.6kg
50.1lbs / 22.7kg
55.8lbs / 25.3kg
59.8lbs / 27.1kg
59.8lbs / 27.1kg
76.5lbs / 34.7kg
Conformance
Approvals
UL1778, CSA C22.2 No 107.3, FCC Class B, VCCI Class B, ENERGY STAR
UL1778, CSA C22.2 No 107.3, FCC Class A, VCCI
Class A, ENERGY STAR
Environmental
RoHS Compliant
*Refer below de-rating information for 100/110V systems:
PR1500RT2U: 1200VA/1200W@100V, 1350VA/1350W@110V; PR2000RT2U: 1600VA/1600W@100V, 1800VA/1800W@110V; PR3000RT2U: 2400VA/2400W@100V,
2700VA/2700W@110V.
TECHNICAL SPECIFICATIONS