Cybertec 5000 series User manual

Series 5000
ADSL Modem / Router
Quick Start Guide
Document Number: 0013-001-000172
Version: 1.0 (22 October, 2009)

Cybertec Pty Limited
Copyright c 2009 Document: 0013-001-000172 Series 5000 Quick Start Guide Version: 1.0 22 October, 2009
Documentation Control
Generation Date: March 10, 2010
Copyright c 2009 Cybertec Pty Limited
All rights Reserved.
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Cybertec Pty Limited
Copyright c 2009 Document: 0013-001-000172 Series 5000 Quick Start Guide Version: 1.0 22 October, 2009
Contents
1 Introduction 3
2 Safety 3
3 Care Recommendations 3
4 Indicators and Interfaces 4
4.1 Model 5100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
4.2 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
4.3 Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
4.4 Modem / DCE Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
4.5 Factory Default Reset Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
5 Installation 8
5.1 Panel Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
5.2 DIN Rail Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
5.3 ADSL Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
5.4 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
5.5 Functional Earth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
6 Accessing and Using the Web Interface 10
6.1 Windows PC Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
6.2 Accessing the Series 5000 Web Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
7 Basic Configuration 13
7.1 Configure the ADSL interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
7.2 Configure the LAN interface and DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
7.3 Configure clients to use the Series 5000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
8 Troubleshooting 18
8.1 Series 5000 does not start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
8.2 Cannot connect to web pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
8.3 Network Status Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
8.4 Connection Status Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
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Cybertec Pty Limited
Copyright c 2009 Document: 0013-001-000172 Series 5000 Quick Start Guide Version: 1.0 22 October, 2009
1 Introduction
The Cybertec Series 5000 is an ADSL Modem / Router capable of data rates up to 24Mbps download and up to 3 Mbps
upload. The Series 5000 features include stateful inspection firewall and virtual private networks for security, dynamic
and static routing, network management and event reporting.
This guide will provide an overview of the features and interfaces of the Series 5000. Installation of the unit and connection
to the phone line will be described as well the configuration of the unit for a standard Internet connection. Further
information can be obtained from the Series 5000 User Manual.
Note: The guide assumes that the configuration of the Series 5000 Modem/Router is in the factory default state. If
the modem has been previously configured it may be necessary to perform a configuration reset to return the the
configuration to the default state, prior to configuring the device. The procedure to perform a configuration reset is
described is Section 4.5.
2 Safety
Please observe the general safety precautions outlined in this manual during all phases of
operation and service of the Series 5000 Modem/Router. If you do not comply with these
precautions or with specific safety warnings contained elsewhere in this manual or on the
product itself, you will violate the standards of design, manufacture, and intended use of the
product. Cybertec does not assume any liability for failure to comply with these precautions.
Read this manual completely and make sure it is understood fully before commencing
installation. Check that the intended application does not exceed the safe operating
specifications for this unit. This unit should only be installed by qualified personnel. The power
supply wiring must be sufficiently fused, and if necessary it must be possible to manually
disconnect the unit from the power supply.
3 Care Recommendations
To maintain correct operation of unit and to fulfill the warranty obligations the following care recommendations should
be followed. This unit must not be operated with the covers removed. Do not attempt to disassemble the unit, no user
serviceable parts are contained within the unit. Do not drop, knock or shake the unit, rough handling may cause damage
to internal circuit boards. Do not use harsh chemicals, cleaning solvents or strong detergents to clean the unit. Do not
expose the unit to any kind of liquids (rain, beverages, etc), the unit is not waterproof. Keep the unit within the specified
humidity levels. Do not use or store the unit in dusty, dirty areas, connectors as well as other mechanical part may be
damaged.
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Cybertec Pty Limited
Copyright c 2009 Document: 0013-001-000172 Series 5000 Quick Start Guide Version: 1.0 22 October, 2009
4 Indicators and Interfaces
This section describes the indicators and interfaces of the Series 5000 Modem / Router.
4.1 Model 5100
The Ethernet ports, serial port and indicators are located on the front panel as show in figure 1. The rear panel contains
the connectors for power, and ADSL line, as shown in figure 2.
Figure 1: Model 5100 front panel.
Figure 2: Model 5100 rear panel.
4.2 Indicators
The Series 5000 has 4 LED indicators on the front panel of the unit, refer to Figure 3 for the locations.
Figure 3: Front panel indicators
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Cybertec Pty Limited
Copyright c 2009 Document: 0013-001-000172 Series 5000 Quick Start Guide Version: 1.0 22 October, 2009
4.2.1 Power Indicator
The power indicator will light green when power is applied. If the indicator does not light when power is applied check
the power supply voltage and connections, refer to Section 5.4 for details.
4.2.2 Network Indicator
The network indicator reports the status of the connection to the network. When powered up the indicator will be off,
the indicator will then flash green whilst the unit searches for a network, once connected to the network the indicator will
light green. The possible states are shown in Table 1.
Indicator Description
Off Not ready
green flashing Searching for network
green (solid) Locked to network
Table 1: Network Indicator.
4.2.3 Status Indicator
The status indicator reports the health of the unit. In normal operation the indicator will be green, if a fault is detected
either at boot-up or during normal operation the indicator will light red. When the unit is first switched on or is reset the
indicator will first light red, then flash red in sequence with the Signal Strength Indicator (refer to section 4.2.4), this is
normal behaviour during boot-up and does not indicate a fault.
Indicator Boot-up behaviour Normal operation
Red No Fault Fault
Red Flashing No Fault Fault
Green N/A No Fault
Table 2: Status Indicator.
4.2.4 Signal Strength Indicator
The Signal Strength Indicator reports on the state of the ADSL network connection. The ADSL sync speed is indicated
by the number of green flashes of the indicator within an indicator period. Each indicator green flash will be followed by
a short off time, an extended off time indicates the end of the indicator period. So an indicator period starts with a green
flash followed by up to 5 additional flashes, then an extended off time, the cycle will then repeat. The maximum number
of flashes in an indicator period is 6.
The indicator may be red during the extended off time following the green flashes, this indicates an ADSL network
connection fault. The indicator will solid red if an ADSL connection cannot be established.
When the unit is first switched on, or is reset the indicator will first light red, then flash red in sequence with the Status
Indicator (refer to section 4.2.3), this is normal behaviour during boot-up and does not indicate a fault.
Indicator Description
Green Flashing Indication of ADSL line sync speed
Green flashing then Red ADSL Network connection fault
Red Initialisation or ADSL network connection fault
Table 3: Signal Strength Indicator.
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Cybertec Pty Limited
Copyright c 2009 Document: 0013-001-000172 Series 5000 Quick Start Guide Version: 1.0 22 October, 2009
4.3 Ethernet
The Ethernet ports are on the front of the unit and are marked LAN 1 and LAN 2, each port has a LED indicating
the connection speed and a LED indicating activity as shown in Figure 4. Both ports are capable of auto-negotiation,
meaning cross-over cables are not required. The Ethernet ports are switched, allowing more than one Ethernet device to
be connected to the unit at one time.
Figure 4: Ethernet ports.
4.4 Modem / DCE Serial Port
The Series 5000 has one Data Communications Equipment (DCE) serial port. The Modem / DCE Serial port is an RS232
level serial port, accessed via the front panel DB9 female connector. Refer to Figure 5 and Table 4 for the connections to
this port.
Figure 5: Modem / DCE Serial port.
Pin Name Direction Description
1 DCD Out Data Carrier Detect
2 RxD Out Receive Data
3 TxD In Transmit Data
4 DTR In Data Terminal Ready
5 SG - Signal Ground
6 DSR Out Data Set Ready
7 RTS IN Request to Send
8 CTS Out Clear to Send
9 RI Out Ring Indicator
Table 4: Modem / DCE Serial port connections.
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Cybertec Pty Limited
Copyright c 2009 Document: 0013-001-000172 Series 5000 Quick Start Guide Version: 1.0 22 October, 2009
4.5 Factory Default Reset Switch
The factory default reset switch is used to restore the configuration of the Series 5000 to the factory defaults. The switch
is accessed through a small hole on the rear of the unit adjacent to the power connector, refer to Figure 6. To reset the
configuration first power down the unit then using a suitable tool depress the factory default reset switch, restore power
to the unit ensuring the switch remains depressed for approximately 5 seconds after power is applied. The status and
signal strength indicators will flash red then green to indicate the configuration has been reset. The modem will re-boot
as normal with the factory default settings.
Figure 6: Factory Default Switch access.
Using the Factory Default Reset Switch will erase all existing configuration settings and restore the
factory default settings. This includes the network connection profile settings APN, user name and
password.
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Cybertec Pty Limited
Copyright c 2009 Document: 0013-001-000172 Series 5000 Quick Start Guide Version: 1.0 22 October, 2009
5 Installation
The steps required to install the Series 5000 Modem / Router are described.
The Series 5000 Modem/Router should be mounted in a clean and dry location, protected from water,
excessive dust, corrosive fumes, extremes of temperature and direct sunlight. The unit uses convection
cooling, allow sufficient ventilation to ensure adequate cooling of the modem.
5.1 Panel Mounting
The Series 5000 Modem/Router includes integrated mounting flanges and can be attached to a panel or tray by means of
screws, using the slots shown in figure 7.
Do not drill or file the mounting flanges as this may damage the unit and will void the warranty.
Figure 7: Mounting flange.
5.2 DIN Rail Mounting
The Series 5000 can be DIN rail mounted, using the DIN rail mounting kit supplied. The DIN rail clips should be screwed
to the mounting flanges as shown in figure 8. The DIN rail clips can then be used to attach the Series 5000 to a DIN rail.
Figure 8: DIN Rail mounting.
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Cybertec Pty Limited
Copyright c 2009 Document: 0013-001-000172 Series 5000 Quick Start Guide Version: 1.0 22 October, 2009
5.3 ADSL Line
The ADSL line connection is an RJ12 connector located on the rear panel of the unit marked “DSL”. Use the supplied
cable to connect the modem to an ADSL capable connection.
Figure 9: Antenna connected to SMA connector.
5.4 Power Supply
The Series 5000 requires a DC power source in the voltage range of +10VDC to +60VDC. The power connector accepts
a screw terminal plug which should be wired as shown in figure 10 and plugged into the power connector on the rear of
the unit.
Figure 10: Power plug wiring, Power connector and Functional Earth
The Series 5000 is designed to self protect from permanent damage if the voltage exceeds 60VDC or
if reverse polarity is applied. In the case of either event the modem may need to be returned for service.
The Series 5000 may be damaged if there is any potential difference between the Functional Earth,
RS232 signal ground, power (-) input. Before connecting any wiring, ensure all components are
earthed to a common ground point. An external isolator will be required if a positive earth power
supply is used.
5.5 Functional Earth
This equipment is intended to be grounded to comply with emission and immunity requirements. Ensure that the func-
tional earth is connected to earth ground during normal use. Figure 10 shows the location of the Functional earth termi-
nation point.
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