Cytech Comfort I User manual

Comfort II
Installation
Manual
Comfort, the Intelligent Home System

This page intentionally left blank.

41
Using 12V Supplementary Supplies .......................
40
12V Auxiliary Supply Outputs (12V and S12V) .............
40
Using Lamps for Output Testing ............................
37
Output Terminals OP1 - OP8 (JP11-JP14) ..................
36
Negative Applied Detectors .................................
35
Tamper Input (JP1) .........................................
31
Zone Input Terminals Z1-Z8 (JP3 - JP6) ...................
29
Telephone Connections .....................................
27
Siren (JP9) ..................................................
26
Speaker and Strobe (JP10) .................................
23
Keypad and Door Stations ..................................
22
Cable Routing / Requirements .............................
22
Factory Restart .............................................
20
Backup Battery (JP2) .......................................
20
Transforme
r
................................................
19
Location and Mounting of Panel ............................
18
Shunts/Settings - Analog Section ..........................
17
Shunts/Settings - Digital Section ...........................
17
Connections - Analog Section ..............................
16
Connections - Digital Section ...............................
16
Connections - Analog Section ..............................
16
Key Integrated Circuits (ICs) ..............................
16
Installation Diagram ........................................
16
Section 2 Installation ..................................
12
Design Considerations and Applications ....................
11
Comfort Architecture .......................................
9
Comfort II Features ..........................................
6
Comfort Documentation .....................................
5
Ordering Information - Products and Accessories ...........
2
Specifications ................................................
2
Section 1 General Information .....................
Comfort II Installation Manual

52
Doorbell Chime is too loud ...................................
52
Playback of Recording from the Keypad is Distorted ...............
52
None of the Indicator LEDs on the Keypad are on .................
51
Cannot Sign in on Keypad ....................................
51
Pressing any key gives a long beep .............................
51
Keypad keys do not beep when pressed .........................
51
Keypad Beeps continuously ...................................
51
Keypad/ Door Station Problems ............................
50
Communications Failure ....................................
50
System does not work, and Heatsink is very hot ..................
49
The Red and Green LEDS both come on after 5 seconds: ..........
49
The Green LED remains on after 5 seconds, i.e. does not blink ......
49
The Red and Green Leds do not come on after Power Up ...........
49
Start-up Problems ..........................................
49
Troubleshooting Kit .........................................
49
Section 4 Troubleshooting ...........................
48
Remember to set Time and Date ...........................
48
Door Station ................................................
48
Voice Station ................................................
47
Remote Phone Access ......................................
47
Local Phone Access .........................................
47
Answering Machine .........................................
47
Home Control Menu ........................................
46
Dialout/ Telephone Numbers ...............................
46
Security/ Zones .............................................
46
Section 3 Testing and Commissioning ..........
45
Quick Start Power-On Checklist ............................
44
RGR04 Ringe
r
...............................................
43
Local Expansion Modules ...................................
42
X10 Connection (MJ1) ......................................
41
Resettable Fuses ...........................................
Comfort II Installation Manual

61
End of Line Resistors .........................................
60
False Alarm on Disarming .....................................
59
Use Event Log ..............................................
58
Tracing Alarms ..............................................
58
Engineer Code Lost ..........................................
58
User Code Lost ..............................................
58
Sign-in Codes Lost ..........................................
58
No Voice on Keypad when Arming or Disarming ..................
57
“Call Engineer to Reset” announcement when trying to Arm ........
57
Keypad Disarm has delay before “Security Off” ...................
57
Arm Fail after the Entry Door is closed ..........................
57
Arming/Disarming Problems ................................
56
System Cannot Dial Out .....................................
56
System Does Not Answer Incoming Call .........................
56
Special Telecom Services (e.g.. Call Forwarding and Voice Mail) ....
56
The Users Line is always Busy .................................
55
Customer’s Caller ID Does not work ............................
55
Customer has their own Answering Machine .....................
55
Telephone Relays click every 10 seconds without getting “Phone
Trouble” ...................................................
55
Parallel Phones at TEL IN .....................................
54
"Phone Trouble" .............................................
54
Cannot Sign in on Local Phone .................................
54
No Dial Tone on Local Phones, incoming call does not ring phones ...
53
House Telephones do not Ring .................................
53
Phone Problems .............................................
53
Keypads go into Intercom Mode by themselves ...................
53
Door Station cannot Ring the Telephone ........................
53
Telephone hears only Noise from Keypad/Door Station ............
52
Door Station or Keypad cannot hear voice from telephone .........
52
Telephone cannot hear Voice Station or Door Station .............
Comfort II Installation Manual

63
How to recover lost User Codes ................................
63
How to disable Telephone Line Cut detection .....................
62
How does Comfort handle Telephone line Cut? ...................
62
Can a PIR be used as an Entry Door zone for Final Door Arming? ....
62
Does the system rearm after an alarm? .........................
62
Is the Siren Duration restarted during Alarm by new zone
activations? ................................................
62
Frequently Asked Questions ................................
61
Zone Trouble ...............................................
Comfort II Installation Manual

Comfort II Installation Manual
1

SECTION 1 GENERAL INFORMATION
Specifications
Zones
w8 fully programmable zones on Control Panel, expandable to 16 with
Local Expansion Module (LEM) and 64 with Slave Expansion Modules
(SEMs)
wEach zone configurable for 0 or 2 end-of-line resistors
wUp to 32 predefined Zone types to simplify zone configuration
wSurge/Over voltage protection for each zone
Power Supply
wUS: 16.5 V 40VA Class II UL Listed transformer should be used.
wMinimum Standby Battery requirement: 12V, 7 AH sealed lead-acid
battery. (UL985: One 7 AH battery for 24 hour standby with 200 mA
auxiliary current, or two 7AH batteries for 24 hour standby with 400 mA
auxiliary current). Reverse protection for battery.
w1.5 A regulated DC supply with Resettable Fuse protection
wSupervised for Mains failure and low battery
wBuilt-in protection against deep discharge of battery shuts down system
when battery falls below a threshold, preventing damage to the battery.
wCurrent-limited (400 mA) battery charging allows system to work while
charging a very weak battery
Auxiliary Supply Outputs
w12V unswitched supply
w12V switched supply (programmable reset for latched detectors)
wNote: Both switched and unswitched auxiliary supplies and 8 Outputs
have a combined continuous current limit of 1A. (500 mA for UL
applications)
Alarm Outputs
wSpeaker Drive with 20 siren patterns
wSiren Output with programmable siren pulse patterns.
wStrobe output (12v)
wCombined Alarm Output current of 1.5 A max (with battery)
System Supervision
wLow Battery
wMains failure
wTelephone Line cut
wIndividual Zone tamper (open-circuit or short-wiring) with 2 end of line
resistors
wDedicated 24 hour Tamper input (used for cabinet and siren tamper)
Memory
Comfort II Installation Manual
2

wNonvolatile memory maintains configuration during total removal of
power
wEvent log with 250 events (FS18) or 125 events (FS17) which can be
accessed remotely or locally.
Alarm Types
w32 programmable alarm types including user-definable alarm types
wPredefined alarm types include Intruder, Fire, Panic, Duress, Arm ,
Disarm etc.. Each alarm type selects a siren pattern, telephone
combination, can trigger a user-defined response, which turns on/off
appliances, lights etc.. Each alarm type can be set to report to any
combination of the telephone numbers
Dialer / Digital Communicator
w8 programmable telephone numbers. Each alarm type activation can be
programmed to dial to any combination of telephone numbers.
wEach number can be assigned to Central station, voice phone, personal
pager, or recorded voice message.
wPager automatically displays system ID, alarm type and Zone or User
number (depending on the alarm type)
w2 Central Monitoring station numbers with individual account numbers.
wDigital communicator formats supported include all major pulse formats
(3x1, 4x1, 3x2, 4x2 at 10 pps, 20 pps and 40 pps), and Contact ID.
Outputs
w8 open collector outputs on main board, expandable to 16 with Local
Expansion Module, and 64 with Slave Expansion Modules
wEach output can drive external relay or infrared LED for remote control
appliances. RLY02 Relay Modules with 8 or 4 relays are available.
wSelectable Pulsed or Latched output activation.
wInfrared codes (air conditioners, home entertainment) can be sent to
any output.
wMaximum combined output current of 300 mA for all 8 outputs, 150 mA
max for any one output.
wOver voltage and Surge-protected outputs.
X10 Compatibility
wBuilt-in two-way interface to X10 network via PSC05 (110V 60 Hz)
TW7223 or XM10E (230V 50 Hz) module. X10 modules not supplied
Keypad / Door Station
wUp to 8 Keypads and 3 Door Stations per system (Require auxiliary
Power Supply for more than 4 Keypad/Door station combinations
wKeypad/Door Station current consumption : 15 mA (idle), 120 mA with
siren
wKP04 with LCD, KP03 without LCD
wIndicator LEDs: Home/Trouble, Armed/Alarm, Power Failure/Low
Battery, New Message, Microphone on.
wVoice and siren sounds
Comfort II Installation Manual
3

wBuilt-in microphone for recording, intercom and alarm verification
wFull-duplex intercom between telephone and Keypads and Door
Stations, and Keypad to Door Station.
wTamper switch
wCommunications Failure Trouble alarm
wBacklighted keys
Telephone Answering machine
wDigital Answering machine with 10 minutes of recorded messages
w8 programmable mailboxes with individual sign-in codes, or common
mailbox.
wRecorded messages with individual time/date stamps.
wAnswering machine is accessible from any phone in the house.
wCall screening option on Keypad
wRecordable greeting message and user names for each mailbox.
wMessages are automatically played back when the mailbox user signs in,
or may be accessed from any telephone. New messages can be
forwarded to a phone or pager for each mailbox.
wAutomatically erases the oldest saved message when a new message is
recorded and recording memory is full.
False Alarm Filtering Features
w2 way voice on Keypad
wVoice Alarm History with Date and Time of zone activation.
wVoice Alarm Tracking in real time of activated zones
wAlert zone types require activation of another zone to trigger a
confirmed alarm
wLocal alarm warning option for delay entry time-out prior to full alarm.
wOpen- or short-circuit zone condition can be signaled as a trouble
condition (when 2 end-of-line resistors are used)
wNight Mode Delay zone setting.
wDouble sign-in of duress code required to generate duress alarm.
Sign-in Codes
w16 user codes with individual authorization for arm and disarm, local and
remote access, and disarm after alarm. First 8 user codes for mailboxes
wEngineer code for system and security settings.
wSign-in Tamper alarm for protection against repeated sign-in code
attempts.
Emergency Buttons
wQuick activation of Fire and Panic on keypad.
Test Features
wBattery Test - Immediate or at programmed intervals
wSecurity Check (walk test) zone activation is announced on Keypad
wDial test - dials to all programmed telephone numbers, pagers, Central
Stations, audible on Keypad
Comfort II Installation Manual
4