Cytech Comfort II User manual

Comfort II
Quick Start
Guide
Comfort,the Intelligent Home System

14
Home Control Menu by Telephone
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14
Home Control Menu
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14
Section 3 Other Features
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13
Dial-out to Central Monitoring Station
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13
SMS Alerts
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13
Dial-out to Voice Phone
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12
Alarm Verification
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12
Turning off the Alarm
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12
What To Do During An Alarm
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12
Changing Date and Time
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11
Event Log
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10
Programming Telephone Numbers
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10
Engineer Code
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10
Sign In Tamper
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10
Duress Code
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10
Security Safeguards
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9
Bypassing Zones
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9
Security Off / Turn Off Alarm
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8
Arming by Telephone
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8
Force-Arming
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8
Day Mode
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8
Night Mode
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7
Away Mode
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7
Arming the Security System
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7
Your Sign-in Code (Very Important)
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7
Section 2 The Security System
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6
Safety Instructions
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6
Test Regularly
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6
Important Notice
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5
Trouble Conditions
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5
Keypad Beeps
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5
Volume Control
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5
Emergency Keys (2-key combinations)
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4
Function Keys
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4
One-Touch Buttons (Icons for KP04 Keypad)
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3
Keypad LED Indicators
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2
Getting to Know Your Keypad
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1
Introduction to Comfort
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1
Section 1 Getting Started
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Comfort II Quick Start Guide

17
Frequently Asked Questions / Tips
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17
Product Registration
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17
General Support
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17
Section 4 Getting Help
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16
Other Useful Features
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15
Comfort Voice Menu
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15
Strobe Test
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15
Siren Test
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15
Dial Test
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15
Security Check
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15
Battery Check
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15
Testing Comfort
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Comfort II Quick Start Guide

SECTION 1 GETTING STARTED
Welcome to the world of Comfort, the Intelligent Home System. Comfort is an
integrated Security and Home Automation System including a digital
answering machine with 8 mailboxes. Comfort is also fun to use, besides
protecting your home and family day and night.
Please read this manual to get to know how to start using Comfort. Please
download the Comfort User Reference from
http://www.cytech.biz/manuals.html to learn how to take full advantage of this
unique system. Information on Comfort is available at http://www.cytech.biz.
You can also find FAQs, hints, troubleshooting tips, and user support on the
Comfort User Forums at http://www.comfortforums.com.
The print version of the manual may not always have the latest
changes. Please download the latest version if necessary from
http://www.cytech.biz/manuals.html
Introduction to Comfort
Comfort is an advanced, but easy-to-use Intruder alarm system which not only
warns of burglary and fire, but also lets you listen to your home during
alarms, monitors activity of elderly people, informs you at the office when your
children return home, and can call any combination of 8 telephones,
Monitoring Stations, or send SMS messages (UCM/GSM required *)
depending on the alarm which is triggered.
Comfort talks to you in a clear human voice through the Keypads, any phone
in the premises or any outside phone, through a comprehensive Voice menu.
Comfort is a practical Home Automation System which allows you to control
your lighting, HVAC or home or office appliances via telephone,keypad, Time
program, or when triggered by Events.
Comfort's Keypads with one-touch arming keys and short-cut keys make it
easy to operate the system, and van be used as intercoms for
communications within the premises.
Comfort’s Door Station * intercom rings your home phones when you are at
home, and calls you on your mobile phone when you are away, and even takes
a message from visitors.
Comfort is an advanced digital Answering Machine which can record
messages from the keypad and telephone.
Comfort keypads can be used as Baby Monitors.
Reminder Messages can ring the phone or call your mobile phone to remind
you of regular events or even act as an alarm clock.
Time Programs can automatically switch off lights and appliances or arm the
security system or perform many other functions at programmed times.
Comfort can be controlled from the RC01 handheld remote control *or any
universal learning remote control
Comfort can be accessed using an iPhone, iPad or Android app (UCM/Ethernet
required *).
*Optional Item
These are only a few of Comfort's advanced functions. Please take the time to
read this manual to learn how you can make full use of Comfort to provide
security and convenience for your home and family or office.
Comfort II Quick Start Guide
1

Getting to Know Your Keypad
Volume Control
Arm to Away
Arm to Night
Function Key
Speaker
Microphone
Indicators
Steady
Blinking
Green
Sec Off
Trouble
Red
Armed
Alarm
Red
AC Off
Low Bat
Green
Memo
Message
Red
Mic ON
Arm to Day
IR Receiver
Figure 1-1 KP04 LCD Keypad
The Keypad is the control center for Comfort. In addition to arming and
disarming the security system, your Keypad allows you to record andhear your
messages on the built-in answering machine, has short-cut keys for
commonly used menus and functions, and acts as an intercom with other
Keypads on the premises. This chapter introduces you to the buttons, controls
and indicators on Comfort’s Keypads.
There are several keypad models which can be used with Comfort;
KP04, KP05, KP06 LCD keypad with speaker, microphone and Infrared
Receiver. These have similar functions so these instruction are applicable.
KT03 Touchscreen Keypad to allow easy touch access for full control of
Comfort.
Comfort II Quick Start Guide
2

Keypad LED Indicators
Steady if not armed.
Blinking if Trouble
(Phone Cut, AC Fail, Low
Battery Zone Trouble)
Steady if Security
Armed
Blinking if in Alarm
or Alert State
Steady if AC Failure.
Blinking if Low
Battery
Steady if new memo
fromuser.
Blinking if new
message fromcaller
Steady if Microphone
is turned on for
recording or Intercom
Figure 1-2 - LED Indicators
Off/Trouble Indicator (“OFF”)
The green OFF LED is steady when the system is not armed, i.e. Security is off,
and there is no Trouble condition.
The OFF LED will flash and the keypad will beep fast if there is a Trouble
condition, e.g. Phone line cut, Power Failure, Low Battery, or Communication
failure. To acknowledge the trouble condition and to silence the keypad
beeping, enter your user code on the keypad (default 1234#). The keypad will
announce the trouble and stop beeping.
Arm/Alarm Indicator (“ARM”)
The red ARM LED is steady when the system is armed, there is no Alarm
condition.
The ARM indicator will flash and the siren will sound if there is an Alarm. To
silence the alarm and disarm the security system to Security Off, enteryour
user code on the keypad (default 1234#). The keypad will say “Security Off”,
the ARM indicator will turn off and the green OFF LED will turn on.
The ARM LED will also flash if there is an Alert condition, i.e. the Entry Door
has been opened and the entry delay is in operation, waiting for a valid code
on the keypad.
AC Indicator (“AC”)
The red AC LED is Off if the system is connected to mains power, and On
Steady if mains power is off due to a power failure.
The AC LED flashes if the standby battery is weak. This may happen if mains
power has been off for a few hours. When power returns, the battery will be
recharged, but if the Low Battery indication persists after24 hours, contact
your installer.
Comfort II Quick Start Guide
3

Message Indicator (“MSG”)
The green MSG LED is ON if there is a new message recorded by pressing the
keypad F4 button and Flashing is a message is recorded from an incoming call.
Press the # key to hear who the message is for. To hear the message, enter
the user code and # key on the keypad.
MIC Indicator (“MIC”)
The red MIC LED is ON if the system is in Intercom Mode, either with the Door
Station or an internal or external phone.
One-Touch Buttons (Icons for KP04 Keypad)
KP05 and KP06 have the same Function keys as KP04 but the icons may be
different.
F + another number key selects a Function (see next table). The F key also ends the
voice menu, Intercom or other keypad operation Comfort says “Thank you, goodbye”
If Messages Indicator is steady or blinking, press # to find out who has new messages.
Press # during arming to automatically bypass all open zones. If # is pressed when
the telephone is ringing, Comfort answers the phone immediately.
Arm to Day Mode during the day or at night to protect only doors and windows,
allowing movement in interior zones. No Exit is required
Arm to NIGHT Mode when going to bed. All zones are protected except for selected
zones where movement is allowed. No Exit is required
Arm to AWAY Mode - when all occupants are leaving the premises
Function and Instructions
Icon
Pressing the F key while in a menu or Intercom Mode will end the
keypad operation. Comfort will say “Thank You, Goodbye”.
Function Keys
KP04, KP05 and KP06 the same Function keys but the icons may be different.
Press the F key followed by a number key. Some functions require you to enter
your sign in code and # key
Change Sign In Codes
Sign in with yoursign-in code. Enter new code and # key. Repeat to confirm
F 7
Program/Change Phone Numbers
Select Phone 1 to 8. For each Phone, assign Phone Type as follows:
0 = No Phone, 1 = Voice Phone (mobile or landline) then "Enter new number and #
Key"
F 6
Event Log
1 - Next Event, 2 - Previous Event, 3 - Next Day, 4 - Previous Day, 9 - Last Event.
F 5
Record a message. MSG LED comes on. Enter code and # key to hear message
F 4
Test Menu
1 - Battery Test (turn off AC to test battery)
2 - Security Check (announce activated zones)
3 - Dial Test (audible dial to programmed phones)
4- Siren Test (test the siren for a few seconds)
5 - Strobe Test (turn on and off strobe)
F 3
Home Control Menu.
The list of devices to be controlled will be announced, if any.
F 2
Bypass Zones (to disable zones temporarily)
"Enter Zone number & # key. Press 1 to Bypass, 0 to unbypass
F 1
Function and Instructions
F + Key
Comfort II Quick Start Guide
4

Enable Engineer Sign-in Code.
Allow Engineer Code to gain access for programming when instructed by the Engineer.
F 0
INTERCOM with other keypads. All keypads can hear. Press any key on any other
keypad to talk to originator and cut off other keypads. Only 1 side can talk at a time by
pressing and releasing any key.
F 8
Function and Instructions
F + Key
Emergency Keys (2-key combinations)
F + NIGHT together causes a FIRE Alarm which has a distinctive
cadence on the siren
F + AWAY together causes a PANIC Alarm
Function
Keys
Volume Control
Adjust the volume of the voice menu, announcements and siren tones to the
desired level. This is a rotary wheel on KP04 and KP05, and Up/Down button
on KP06.
Keypad Beeps
Long Beep: Wrong user code is entered.
Continuous Short Beeps: Trouble alarm Sign in to acknowledge and silence
the alarm and to hear the trouble condition announcement.
Slow Beeps: Slow Beeps when arming the system or when entering the
premises as a reminder to disarm the system.
Trouble Conditions
Comfort constantly monitors the system for the following conditions;
Telephone Line - Telephone line fault or disconnection.
Power Failure - No AC power to the system.
Low Battery - Standby Battery weak, needs replacement.
Zone Trouble - Zone wiring shorted or not connected (open-circuit).
Communications Failure - No communications to Keypads, Door Stations or
other Comfort modules.
When any of these trouble conditions occur, the keypads will beep
continuously, and the green Home/Trouble indicators on the keypads will flash.
To silence the beeping, enter your code and # key on any keypad. The
keypad will announce the cause of the trouble alarm, e.g.
“Phone Trouble”
“Battery Warning”
“Power Failure”
“Zone Trouble, (zone name or number)”
“Communications Failure”
Take note of the trouble alarm message shown on the LCD or announced on
the keypad, and call your installer. The trouble alarm message will help the
installer to diagnose the problem.
As long as the trouble condition persists, the green Home/Trouble indicator will
continue flashing. Every time you sign in to the User Menu, the Trouble alarm
Comfort II Quick Start Guide
5

message will be announced. When the trouble condition is cleared, the
Home/Trouble indicator will become steady.
Important Notice
Test Regularly
To help ensure that your system continues to function as intended, it is
important that you test your system weekly. Refer to Checking Comfort in
this chapter and follow the instructions carefully. If your system does not
function properly, or if you have any questions about testing your system, call
your installation company.
Despite regular testing, it is still possible for the equipment to fail to perform
as expected, due to improper application, tampering, misuse and other
reasons.
Safety Instructions
Please follow these basic safety precautions when using this product to reduce
the risk of shock, injury or other possible damage. The manufacturer shall not
be held responsible for damages or injury that are incurred by not using the
product according to the safety instructions.
Read this User Manual and understand ALL instructions given.
The system must be installed by an authorized Comfort installer.
The system should not be installed in a location that will be exposed to rain or
moisture, or temperatures exceeding 400C or lower than 00C.
Any appliance connected to Comfort should not be able to cause any hazard
when turned on either remotely or automatically through Time Programs.
No components within the system are to be removed or exchanged, except by
an authorized Comfort installer or service center.
Sign-in codes should be changed from the default values as soon as the
system is installed in order to prevent unauthorized access.
Comfort II Quick Start Guide
6

SECTION 2 THE SECURITY SYSTEM
Your Sign-in Code (Very Important)
The default sign-in code is 1234 which is used to disarm the security system,
and access your Comfort system using the local phone and from any remote
phones. You can add up to 16 users with their own sign in codes in Comfort.
To change the sign in code, Press F and 7 on the keypad (with the Key symbol)
The Keypad voice menu says
Please Sign In
Enter your existing code and # key (default code 1234).
Enter new code and # key
Enter your new code of 4 to 6 digits and the # key.
To confirm, Enter New Code and # key
If the entry matches, the voice menu will confirm.
Sign-in Code OK
To access Comfort by phone, dial to the home number and enter *
followed by the user code and # key eg *1234#
Always change your code immediately after Comfort is
commissioned, to prevent unauthorized access.
Arming the Security System
You can arm the security system to Away, Night, or Day modes using the
one-touch keys (the 3 keys on the top left). Follow the steps below.
Away Mode
Arm to Away if all occupants are leaving the premises, by pressing the Away
Key If any monitored door or window is open, their names will be
announced repeatedly on all the keypads and also shown on the LCD, e.g.
Kitchen Window,
Balcony Door,...
Once they are closed, the keypads will announce
Please Exit..
Please Exit..
You can also Force-arm (temporarily bypass open zones) by pressing the #
key (see below)
Comfort II Quick Start Guide
7

Leave the premises by the Entry door. When the door is closed, you will hear 2
beeps on the siren to confirm that the system is armed. If there is a strobe
light, this will flash for several seconds. The red Armed/Alarm indicator on the
keypad comes on steady (not flashing) and the keypad will announce
Away Mode
All your lights and appliances can be automatically switched off, if programmed
to do so by your installer.
Night Mode
Press the Night button (to arm to Night Mode before going to bed at night.
If any security zone monitored by the security system is unsecured, i.e. doors
and windows are open, their names will be announced repeatedly on all the
keypads, e.g.
Kitchen Window,
Balcony Door,...
After all the announced doors and windows are closed, the security system will
arm after a few seconds and the keypad will announce
Night Mode
All zones are protected, with the possible exception of designated interior
zones, normally Motion Detectors.
Day Mode
Press the Day button on the keypad to arm to Day Mode. In Day Mode, all
interior zones will be inactive, while doors and windows are protected.
Otherwise Day mode is the same as Night Mode above
Note: There may or may not be any difference between Day and Night Mode,
depending on how your installer assigns the Motion detectors in the premises.
Force-Arming
When some zones are open when you are trying to arm the system, you may
force-arm the system by pressing the # key. This automatically bypasses all
open zones. If the open zones are closed later, they will be protected like
other zones. This may be useful if a window is open which is on another floor
from the keypad. You can force arm the system and then close the window
after arming.
Arming by Telephone
Comfort can be armed from an internal phone or a remote phone. From the
house phone, press * and enter your user code (default 1234) and the # key.
From a remote phone, call home and wait for Comfort to answer, and while the
greeting message is playing, press * and enter your user code (default 1234)
and the # key. The Voice menu will be heard. Press 1 to Arm Security
System; The Arm Security Menu is;
Comfort II Quick Start Guide
8

Press 1 for Away Mode
2 for Night Mode
3 for Day Mode
4 for Vacation Mode
Press # to End
Press the number corresponding to the mode required.
If zones are open while arming, press # on the telephone keypad to Force-arm
(ie automatically bypass the open zones) the system, provided this operation is
enabled in your system.
Security Off / Turn Off Alarm
To disarm, i.e. to turn off security, enter your user code (default 1234#) on
the keypad.
If you press * before your code, this will go into user menu. You can
then press 0 to disarm the system
The red Armed/Alarm LED indicator turns off and the green Home/Trouble LED
indicator turns on to show that security is off, and the voice says “Security
Off”.
If the Entry door is opened when the system is armed to any mode (Away,
Night, Day, Vacation) an entry delay will be started to allow time for people
coming home to disarm the system. During Entry Delay, the keypad beeps
and the red Alarm/Alarm indicator flashes. Enter your code and # key to
disarm to Security Off. If a valid code is not entered in the allowed time, an
Intruder Alarm will be triggered.
When an alarm occurs, you can silence the alarm by entering your code
(default 1234#). Do not press the * key before the code, as this will go
into voice menu and not turn off the security or alarm. If you do get
into the voice menu, press 0 for Security Off to disarm.
Do not disarm the security system unless you are sure that there is
no intrusion into the premises.
Bypassing Zones
To temporarily bypass a zone (i.e. cause the system to ignore a zone), press F
+1 (open window icon). The Keypad voice menu says
Enter Zone Number and # key
The Zone assignment table is at the back of this booklet. Enter the zone
number to bypass and the # key. The zone is then announced, e.g.
Kitchen Window Bypass Off
Press 1 for On, 0 for Off
Press 1 to bypass and 0 to unbypass. A bypassed zone will not cause an alarm.
Comfort II Quick Start Guide
9

All bypassed zones are automatically unbypassed when the system is
disarmed.
Security Safeguards
Duress Code
If the duress code is entered twice, the system will seem to disarm normally,
but Comfort will silently dialout to the designated programmed numbers. Enter
your duress code if you are forced to turn off the security system by an
intruder.
Your duress code is your sign-in code +/- 2. For example, if your sign-in code
is 1356, the duress codes are 1354 or 1358. To safeguard against entering
your duress code by mistake, you need to enter the duress code twice to
activate the silent duress alarm. The first time you enter the duress code, it will
not be accepted; there will be a long beep meaning wrong code. If you enter
the duress code again, this confirms that you intend to generate a Duress
Alarm. This safeguards against inadvertent user entry. If the Duress alarm is
programmed to dial to a voice phone, Comfort will say the user name or
number of the user who initiated the duress call.
You may disarm a duress alarm by signing in with the correct codeon the
keypad. A Duress Alarm cannot be disarmed remotely. Signing in with your
duress code remotely is treated as a wrong code.
Sign In Tamper
Comfort has an effective safeguard against hacking, or the practice of trying to
find out the sign in codes by repeatedly entering codes on the telephone or
Keypad. After 6 unsuccessful attempts, a Sign In Tamper alarm will be
generated, which cause a beeping alert and can be set to dial tothe
programmed phone numbers. The Sign in Tamper alarm is reset by entering a
correct code twice. Double entry of a code to clear Sign in Tamper is another
security feature to defeat hackers who happen to guess the correct code after
a few attempts.
Engineer Code
The Engineer Code allows installers to remotely program Comfort. The
Engineer Code is permitted only if the user gives authorization by pressing
Keypad F 0 The authorization is automatically canceled whenever the
system is armed or at the end of each day to protect against unauthorized
access.
Programming Telephone Numbers
Press F+6 The Keypad menu is
Select Phone
Up to 8 telephone numbers may be programmed for dial out in case of an
alarm or event. First, select which of the 8 telephone positions to use. If your
premises is monitored by a Central Station, phone positions 1 and 2 will be
used, and 3 to 8 will be available for telephones orSMS messages (UCM/GSM
required). If not, all 8 positions can be used. Press 3 for phone position 3.
Comfort II Quick Start Guide
10

No Phone...
Press 0 for No Phone
1 for Voice Phone
4 for Monitoring Station
6 for SMS *
* SMS dial-out requires the UCM/GSM Module
To program a telephone for dialout (landline or mobile) press 1.
The voice menu says
Voice Phone
Enter new number and # key
Enter the new number and # key.
If you make a mistake while entering the phone number, press * or the AWAY
key on the keypad to clear and start again.
Check that Comfort can dial to the programmed numbers with the Dial Test,
described below in Checking Comfort
Event Log
Comfort has an Event Log for the most recent 600 events (250 for Comfort
Optimum). The event log includes arming, disarming, alarms, zones triggered
and all relevant security events. Each event is date and time stamped.
Press F+5 on the keypad. The Event Log will be announced in the format
(Date), (Time), (event)
For example,
January 24 7:00 PM System Armed
8:53 PM Intruder Alarm
8:53 PM Kitchen Window
8:53 PM Phone Number 1
8:54 PM Monitoring Station OK
8:54 PM Phone Number 3
8:54 PM Phone Call Sign In.. John
9:05 PM Front Door
9:05 PM Entry Alert
9:05 PM John Sign In Code OK
9:05 PM Security Off
Press 1 for Next
2 for Previous
3 for Next Day
4 for Previous Day
0 for 1st
9 for last
When listening to the Voice menu you can navigate through the Event Log by
pressing 1 for next event, 2 for Previous event, 3 for Next Day, 4 for Previous
Comfort II Quick Start Guide
11

Day, 0 for 1st event, 9 for last event. Pressing any number during the event
log announcement will immediately interrupt the announcement and go to the
specified event. In this way, you can go quickly to the event of interest.
This is extremely useful to determine what happened during or before an
alarm. The Comfigurator software is able to read the event log and save the
log to a file on your computer.
Ensure that the system Date and Time is accurate so that the event
log can tell when the events occurred
Changing Date and Time
It is important to ensure that Comfort has the correct date and time. Events
in the event log and messages in the mailboxes are date and time stamped.
Time Programs also make use of Date and Time. To change the Date and Time,
enter Program Menu (User Menu, 9), and press 2 for Date and Time
3:34 PM, 2013 February 1, Sunday
Press 1 to Change Date
2 to Change Time
3 for Holiday
Comfort knows the sunrise and sunset times for your location at all times of
the year, and also keeps track of Daylight Saving time changes. This is
important when Time Programs are used to automatically control your home or
the security system if programmed by your installer. Refer to Time Programs in
the Comfort User Reference.
What To Do During An Alarm
This section shows what you should do in the event of an alarm.
Turning off the Alarm
Enter your user code and # key on the keypad to disarm the alarm system and
turn off the sirens.
Do not press the * key before the code on the keypad, as this will go
into voice menu and not turn off the alarm. If you do get into the
voice menu, press 0 for Security Off to disarm.
Alarm Verification
Event Log (F5, or User Menu 3,3)
The voice event log can be used to check the events prior to or at the time of
an alarm, like who armed or disarmed the system.
Voice Station (User Menu 5)
From User Menu, press 5 to any sounds through the keypad. If more than 1
Keypad is installed, you will be asked to select a keypad number. The Keypad
remains in 2-way intercom mode for 90 seconds at a time. This allows you to
listen to sounds or talk to whoever is in the area monitored by the Keypad.
When the Keypad is on, the internal speaker is turned off temporarily to allow
any noises to be heard more clearly. End monitoring by pressing * or #.
During Voice Station mode, real time Alarm Tracking is also active, i.e.
violated zones will be announced as they occur.
Comfort II Quick Start Guide
12

Dial-out to Voice Phone
When Comfort dials to a Voice phone (telephone or cellular phone), it will
announce the Alarm event which caused the dial-out e.g. “Intruder Alarm” ,
“Fire Alarm”, “Panic Alarm”, and the zone name (e.g. “back door”, “kitchen
window”). Comfort waits for a voice answer (e.g. “hello”) before
announcing so you must say something.
Comfort will announce ..
“Press 1 to Repeat This Message
Press # to End”
If you did not hear the message well, press 1 to repeat the message.
Otherwise, to acknowledge the message and end the call, press #. Pressing #
will prevent Comfort from calling the phone number again.
If you need to access Comfort to use the voice menu, press * and your user
code and # key. This will allow you to go to the User Menu for you to operate
the system.
When you sign in with *, your user code and # key, the Alarm History will be
announced. Check how the alarm was activated.
From the User Menu, press 5 to go to Voice Station to listen on the Keypad to
hear any sound on the premises. Any zones activated will be announced as
they occur in real time.
You can check event log in User Menu 3,3.
When you sign in to access the user menu or press # to end the call, , the
dialout is acknowledged, and Comfort does not call to the same number again.
If you press # to end the call without signing in, Comfort willcall to other
phones in the dialing group. Never hang-up without pressing # or
entering your code, as Comfort will call the same number again.
A valid sign in during dial-out is recorded in the Event Log as “”Phone
Call Sign in OK”.
SMS Alerts
Comfort can send SMS messages to a GSM cellular phone (the UCM/GSM
Module is required for this function) The following information will be displayed:
Identification Text - Alarm - ZZ
(Identification text) is the 16 character text which identifies your system.
Alarm is the Alarm Description in text form
ZZ is the Zone Name or User number (1-16), or Device ID depending on the
Alarm Type. For example, Intruder alarm type will report zone, while Arm and
Disarm will report user number.
Dial-out to Central Monitoring Station
If your premises is monitored by a Central Monitoring Station, it will be
programmed to dial first to the Central Station and report the alarmbefore
dialing to other programmed phone numbers.
Comfort II Quick Start Guide
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SECTION 3 OTHER FEATURES
Home Control Menu
The Home Control Menu can be programmed by your installer according to
your requirements. This is accessed by pressing F2 on the keypad.
The Home Control menu announces the lights or appliances which can be
controlled, for example,
0 for Lights,
1 for Air-conditioners,
2 for Appliances
When you press any number, say “0 for Lights” the lights which can be
controlled are announced, e.g..
0 for All Lights
1 for Living Room Light
2 for Master Bedroom Light
...
When one of the items on the list is selected, the actions which are possible for
the device are announced, e.g.
Living Room Light is Off
Press 0 for Off, 1 for On
Press # for Previous Menu
The real state of the device can be announced eg On, or Off
When an action is selected, the menu will return to the beginning.
Home Control Menu by Telephone
The Home Control Menu can also be accessed from the telephone.
To access Home Control Menu from a remote telephone, dial to your
telephone number and let Comfort answer the call after the programmed
number of rings. While the greeting message is playing(if any), press *, then
your User and # key. If a valid code is entered, the User Menu will be played.
Press 4 for Home Control
Welcome, Security Off
Press 1 to Arm Security System
2 for Messages
3 for Security System Menu
4 for Home Control
5 for Voice Station
6 for Door Station (if installed)
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Testing Comfort
Comfort has a Test Menu which allows the basic system operation to be tested
on a regular basis.
Press F+3 to hear the Test Menu
Press 1 for Battery Check
2 for Security Check
3 for Dial Test
4 for Siren
5 for Strobe
This allows you to test your security system. Press F to end the voice menu at
any time.
Battery Check
Press 1 to test your standby battery. This test will turn off the mains power to
Comfort for 2 minutes . If a low battery condition is detected, a Low Battery
Alarm is generated and the Mains is turned on again.
Security Check
Press 2 for Security Check. Walk through the premises, opening protected
doors and windows and triggering detectors. All zones activated will be
announced on the Keypads. 24 hour detectors like Smoke detectors and Panic
switches can be tested without causing an alarm or dial out. To end, press any
key. Warning: Any 24 hour detectors left on will cause an alarm.
Dial Test
Press 3 for Dial Test. This initiates a dial out to all the programmed phones.For
SMS Messages (UCM/GSM required), the message reported is “Dial Test”. For
Voice Phones, the Alarm Type announced is “Dial Test”. For Central Stations,
the event reported is Test. During the dial test, all tones and sounds are
audible, so you can monitor the progress of the calls.
Siren Test
Press 4 for Siren test. This produces a short burst on the siren to test that it
still working.
Strobe Test
Press 5 for Strobe Test then 1 for ON or 0 for Off. Remember to turn off the
strobe at the end of the test.
Comfort Voice Menu
Comfort has a comprehensive voice menu which guides the user through all
operations. This can be accessed on the keypad by pressing your code and #
key when the system is not armed. The menu is described in the Comfort User
Reference. Press F to end the Voice Menu at any time.
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Other Useful Features
Some of Comfort’s most interesting features are described fully in the Comfort
User Reference which can be downloaded from
http://www.cytech.biz/user_guides.html.
Some of these include;
Answering Machine
Keypad to Keypad Intercom
Baby Monitor Intercom
Door Station Intercom
Time Programs
Reminder Messages
IPhone/iPad/Android Apps
SMS Messages for Alarms and Home Automation
Some of the above features may require optional modules.
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