Cytech Comfort II User manual

Comfort II
Quick Start
Guide
Comfort,the Intelligent Home System

14
Home Control Menu by Telephone
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14
Home Control Menu
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14
Section 3 Other Features
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13
Dial-out to Central Monitoring Station
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13
SMS Alerts
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13
Dial-out to Voice Phone
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12
Alarm Verification
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12
Turning off the Alarm
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12
What To Do During An Alarm
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12
Changing Date and Time
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11
Event Log
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10
Programming Telephone Numbers
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10
Engineer Code
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10
Sign In Tamper
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10
Duress Code
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10
Security Safeguards
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9
Bypassing Zones
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9
Security Off / Turn Off Alarm
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8
Arming by Telephone
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8
Force-Arming
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8
Day Mode
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8
Night Mode
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7
Away Mode
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7
Arming the Security System
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7
Your Sign-in Code (Very Important)
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7
Section 2 The Security System
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6
Safety Instructions
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6
Test Regularly
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6
Important Notice
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5
Trouble Conditions
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5
Keypad Beeps
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5
Volume Control
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5
Emergency Keys (2-key combinations)
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4
Function Keys
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4
One-Touch Buttons (Icons for KP04 Keypad)
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3
Keypad LED Indicators
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2
Getting to Know Your Keypad
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1
Introduction to Comfort
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1
Section 1 Getting Started
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Comfort II Quick Start Guide

17
Frequently Asked Questions / Tips
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17
Product Registration
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17
General Support
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17
Section 4 Getting Help
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16
Other Useful Features
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15
Comfort Voice Menu
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15
Strobe Test
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15
Siren Test
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15
Dial Test
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15
Security Check
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15
Battery Check
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15
Testing Comfort
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Comfort II Quick Start Guide

SECTION 1 GETTING STARTED
Welcome to the world of Comfort, the Intelligent Home System. Comfort is an
integrated Security and Home Automation System including a digital
answering machine with 8 mailboxes. Comfort is also fun to use, besides
protecting your home and family day and night.
Please read this manual to get to know how to start using Comfort. Please
download the Comfort User Reference from
http://www.cytech.biz/manuals.html to learn how to take full advantage of this
unique system. Information on Comfort is available at http://www.cytech.biz.
You can also find FAQs, hints, troubleshooting tips, and user support on the
Comfort User Forums at http://www.comfortforums.com.
The print version of the manual may not always have the latest
changes. Please download the latest version if necessary from
http://www.cytech.biz/manuals.html
Introduction to Comfort
Comfort is an advanced, but easy-to-use Intruder alarm system which not only
warns of burglary and fire, but also lets you listen to your home during
alarms, monitors activity of elderly people, informs you at the office when your
children return home, and can call any combination of 8 telephones,
Monitoring Stations, or send SMS messages (UCM/GSM required *)
depending on the alarm which is triggered.
Comfort talks to you in a clear human voice through the Keypads, any phone
in the premises or any outside phone, through a comprehensive Voice menu.
Comfort is a practical Home Automation System which allows you to control
your lighting, HVAC or home or office appliances via telephone,keypad, Time
program, or when triggered by Events.
Comfort's Keypads with one-touch arming keys and short-cut keys make it
easy to operate the system, and van be used as intercoms for
communications within the premises.
Comfort’s Door Station * intercom rings your home phones when you are at
home, and calls you on your mobile phone when you are away, and even takes
a message from visitors.
Comfort is an advanced digital Answering Machine which can record
messages from the keypad and telephone.
Comfort keypads can be used as Baby Monitors.
Reminder Messages can ring the phone or call your mobile phone to remind
you of regular events or even act as an alarm clock.
Time Programs can automatically switch off lights and appliances or arm the
security system or perform many other functions at programmed times.
Comfort can be controlled from the RC01 handheld remote control *or any
universal learning remote control
Comfort can be accessed using an iPhone, iPad or Android app (UCM/Ethernet
required *).
*Optional Item
These are only a few of Comfort's advanced functions. Please take the time to
read this manual to learn how you can make full use of Comfort to provide
security and convenience for your home and family or office.
Comfort II Quick Start Guide
1

Getting to Know Your Keypad
Volume Control
Arm to Away
Arm to Night
Function Key
Speaker
Microphone
Indicators
Steady
Blinking
Green
Sec Off
Trouble
Red
Armed
Alarm
Red
AC Off
Low Bat
Green
Memo
Message
Red
Mic ON
Arm to Day
IR Receiver
Figure 1-1 KP04 LCD Keypad
The Keypad is the control center for Comfort. In addition to arming and
disarming the security system, your Keypad allows you to record andhear your
messages on the built-in answering machine, has short-cut keys for
commonly used menus and functions, and acts as an intercom with other
Keypads on the premises. This chapter introduces you to the buttons, controls
and indicators on Comfort’s Keypads.
There are several keypad models which can be used with Comfort;
KP04, KP05, KP06 LCD keypad with speaker, microphone and Infrared
Receiver. These have similar functions so these instruction are applicable.
KT03 Touchscreen Keypad to allow easy touch access for full control of
Comfort.
Comfort II Quick Start Guide
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Keypad LED Indicators
Steady if not armed.
Blinking if Trouble
(Phone Cut, AC Fail, Low
Battery Zone Trouble)
Steady if Security
Armed
Blinking if in Alarm
or Alert State
Steady if AC Failure.
Blinking if Low
Battery
Steady if new memo
fromuser.
Blinking if new
message fromcaller
Steady if Microphone
is turned on for
recording or Intercom
Figure 1-2 - LED Indicators
Off/Trouble Indicator (“OFF”)
The green OFF LED is steady when the system is not armed, i.e. Security is off,
and there is no Trouble condition.
The OFF LED will flash and the keypad will beep fast if there is a Trouble
condition, e.g. Phone line cut, Power Failure, Low Battery, or Communication
failure. To acknowledge the trouble condition and to silence the keypad
beeping, enter your user code on the keypad (default 1234#). The keypad will
announce the trouble and stop beeping.
Arm/Alarm Indicator (“ARM”)
The red ARM LED is steady when the system is armed, there is no Alarm
condition.
The ARM indicator will flash and the siren will sound if there is an Alarm. To
silence the alarm and disarm the security system to Security Off, enteryour
user code on the keypad (default 1234#). The keypad will say “Security Off”,
the ARM indicator will turn off and the green OFF LED will turn on.
The ARM LED will also flash if there is an Alert condition, i.e. the Entry Door
has been opened and the entry delay is in operation, waiting for a valid code
on the keypad.
AC Indicator (“AC”)
The red AC LED is Off if the system is connected to mains power, and On
Steady if mains power is off due to a power failure.
The AC LED flashes if the standby battery is weak. This may happen if mains
power has been off for a few hours. When power returns, the battery will be
recharged, but if the Low Battery indication persists after24 hours, contact
your installer.
Comfort II Quick Start Guide
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Message Indicator (“MSG”)
The green MSG LED is ON if there is a new message recorded by pressing the
keypad F4 button and Flashing is a message is recorded from an incoming call.
Press the # key to hear who the message is for. To hear the message, enter
the user code and # key on the keypad.
MIC Indicator (“MIC”)
The red MIC LED is ON if the system is in Intercom Mode, either with the Door
Station or an internal or external phone.
One-Touch Buttons (Icons for KP04 Keypad)
KP05 and KP06 have the same Function keys as KP04 but the icons may be
different.
F + another number key selects a Function (see next table). The F key also ends the
voice menu, Intercom or other keypad operation Comfort says “Thank you, goodbye”
If Messages Indicator is steady or blinking, press # to find out who has new messages.
Press # during arming to automatically bypass all open zones. If # is pressed when
the telephone is ringing, Comfort answers the phone immediately.
Arm to Day Mode during the day or at night to protect only doors and windows,
allowing movement in interior zones. No Exit is required
Arm to NIGHT Mode when going to bed. All zones are protected except for selected
zones where movement is allowed. No Exit is required
Arm to AWAY Mode - when all occupants are leaving the premises
Function and Instructions
Icon
Pressing the F key while in a menu or Intercom Mode will end the
keypad operation. Comfort will say “Thank You, Goodbye”.
Function Keys
KP04, KP05 and KP06 the same Function keys but the icons may be different.
Press the F key followed by a number key. Some functions require you to enter
your sign in code and # key
Change Sign In Codes
Sign in with yoursign-in code. Enter new code and # key. Repeat to confirm
F 7
Program/Change Phone Numbers
Select Phone 1 to 8. For each Phone, assign Phone Type as follows:
0 = No Phone, 1 = Voice Phone (mobile or landline) then "Enter new number and #
Key"
F 6
Event Log
1 - Next Event, 2 - Previous Event, 3 - Next Day, 4 - Previous Day, 9 - Last Event.
F 5
Record a message. MSG LED comes on. Enter code and # key to hear message
F 4
Test Menu
1 - Battery Test (turn off AC to test battery)
2 - Security Check (announce activated zones)
3 - Dial Test (audible dial to programmed phones)
4- Siren Test (test the siren for a few seconds)
5 - Strobe Test (turn on and off strobe)
F 3
Home Control Menu.
The list of devices to be controlled will be announced, if any.
F 2
Bypass Zones (to disable zones temporarily)
"Enter Zone number & # key. Press 1 to Bypass, 0 to unbypass
F 1
Function and Instructions
F + Key
Comfort II Quick Start Guide
4

Enable Engineer Sign-in Code.
Allow Engineer Code to gain access for programming when instructed by the Engineer.
F 0
INTERCOM with other keypads. All keypads can hear. Press any key on any other
keypad to talk to originator and cut off other keypads. Only 1 side can talk at a time by
pressing and releasing any key.
F 8
Function and Instructions
F + Key
Emergency Keys (2-key combinations)
F + NIGHT together causes a FIRE Alarm which has a distinctive
cadence on the siren
F + AWAY together causes a PANIC Alarm
Function
Keys
Volume Control
Adjust the volume of the voice menu, announcements and siren tones to the
desired level. This is a rotary wheel on KP04 and KP05, and Up/Down button
on KP06.
Keypad Beeps
Long Beep: Wrong user code is entered.
Continuous Short Beeps: Trouble alarm Sign in to acknowledge and silence
the alarm and to hear the trouble condition announcement.
Slow Beeps: Slow Beeps when arming the system or when entering the
premises as a reminder to disarm the system.
Trouble Conditions
Comfort constantly monitors the system for the following conditions;
Telephone Line - Telephone line fault or disconnection.
Power Failure - No AC power to the system.
Low Battery - Standby Battery weak, needs replacement.
Zone Trouble - Zone wiring shorted or not connected (open-circuit).
Communications Failure - No communications to Keypads, Door Stations or
other Comfort modules.
When any of these trouble conditions occur, the keypads will beep
continuously, and the green Home/Trouble indicators on the keypads will flash.
To silence the beeping, enter your code and # key on any keypad. The
keypad will announce the cause of the trouble alarm, e.g.
“Phone Trouble”
“Battery Warning”
“Power Failure”
“Zone Trouble, (zone name or number)”
“Communications Failure”
Take note of the trouble alarm message shown on the LCD or announced on
the keypad, and call your installer. The trouble alarm message will help the
installer to diagnose the problem.
As long as the trouble condition persists, the green Home/Trouble indicator will
continue flashing. Every time you sign in to the User Menu, the Trouble alarm
Comfort II Quick Start Guide
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message will be announced. When the trouble condition is cleared, the
Home/Trouble indicator will become steady.
Important Notice
Test Regularly
To help ensure that your system continues to function as intended, it is
important that you test your system weekly. Refer to Checking Comfort in
this chapter and follow the instructions carefully. If your system does not
function properly, or if you have any questions about testing your system, call
your installation company.
Despite regular testing, it is still possible for the equipment to fail to perform
as expected, due to improper application, tampering, misuse and other
reasons.
Safety Instructions
Please follow these basic safety precautions when using this product to reduce
the risk of shock, injury or other possible damage. The manufacturer shall not
be held responsible for damages or injury that are incurred by not using the
product according to the safety instructions.
Read this User Manual and understand ALL instructions given.
The system must be installed by an authorized Comfort installer.
The system should not be installed in a location that will be exposed to rain or
moisture, or temperatures exceeding 400C or lower than 00C.
Any appliance connected to Comfort should not be able to cause any hazard
when turned on either remotely or automatically through Time Programs.
No components within the system are to be removed or exchanged, except by
an authorized Comfort installer or service center.
Sign-in codes should be changed from the default values as soon as the
system is installed in order to prevent unauthorized access.
Comfort II Quick Start Guide
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