D-Link DCS-960L User manual

User Manual
HD Ultra-Wide View
DCS-960L
Wi-Fi Camera
Version 1.00 | October 15, 2015

2D-Link DCS-960L User Manual
D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization
of such revisions or changes. Information in this document may become obsolete as our services and websites develop and change. Please refer to
http://www.mydlink.com for the most current information.
Manual Revisions
Revision Date Description
1.00 October 15, 2015 Initial release for hardware revision A1
Trademarks
© 2015 D-Link Systems, Inc. All Rights Reserved. D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its
subsidiaries. All other third-party marks mentioned herein may be trademarks of their respective owners. This publication may not be reproduced, in
whole or in part, without prior express written permission from D-Link Systems, Inc.
Preface

3D-Link DCS-960L User Manual
Table of Contents
Preface.......................................................................... 2
Manual Revisions.................................................................. 2
Trademarks.............................................................................. 2
Product Overview........................................................ 4
Package Contents................................................................. 4
Minimum Requirements .................................................... 4
Introduction............................................................................ 5
Features.................................................................................... 6
Hardware Overview ............................................................. 7
Front ...................................................................................... 7
Rear........................................................................................ 8
Wireless Installation Considerations.............................. 9
Installation.................................................................10
mydlink Lite App.................................................................10
Zero Conguration Setup................................................11
Mount the Camera .............................................................12
mydlink ......................................................................14
Conguration ............................................................15
Using the Conguration Interface................................15
Live Video ..............................................................................16
Setup.......................................................................................18
Setup Wizard ....................................................................18
Network..............................................................................25
Wireless ..............................................................................27
Dynamic DNS ...................................................................28
Image Setup .....................................................................29
Audio and Video..............................................................30
Preset...................................................................................31
Motion Detection ...........................................................33
Sound Detection.............................................................34
Mail ......................................................................................35
FTP........................................................................................36
Snapshot............................................................................37
Video Clip...........................................................................38
SD Recording....................................................................39
SD Management .............................................................40
Time and Date..................................................................41
Day and Night Mode .....................................................42
Maintenance.........................................................................43
Admin..................................................................................43
System ................................................................................44
Firmware Upgrade..........................................................45
Status ......................................................................................46
Device Info ........................................................................46
System Log........................................................................47
Event Log...........................................................................48
Help .........................................................................................49
Troubleshooting........................................................50
Technical Specications............................................51
Contacting Technical Support..................................53
Warranty ....................................................................54
Registration ...............................................................59

4D-Link DCS-960L User Manual
Section 1: Product Overview
Product Overview
Package Contents
If any of the above items are missing, please contact your reseller.
Note: Using a power supply with a dierent voltage than the one included with your product will cause
damage and void the warranty for this product.
DCS-960L HD Ultra-Wide View Wi-Fi Camera
Power Adapter
Mounting Kit
Quick Install Guide
Mobile Device (to use mydlink Lite app)
• iPhone, iPad, Android smartphone or tablet, or Windows Phone 8/8.1
(Refer to the mobile app’s store page to see if your device is compatible)
Network Device and Service
• A wireless router (802.11ac/n/g) with Internet service
• An e-mail account (required to create a mydlink® account)
• Internet Explorer 8 and above, Safari 5, Firefox, and Chrome (latest versions)
Minimum Requirements

5D-Link DCS-960L User Manual
Section 1: Product Overview
Introduction
The HD Ultra-Wide View Wi-Fi Camera (DCS-960L) with 180-degree Wide Eye lens lets you see more of your home with a single camera and provides
crisp HD 720p video to watch your kids or pets with wall-to-wall coverage. Night vision allows you to see in total darkness and with the microSD card
slot you can record video directly from the camera so you never miss a moment. Get automatic push alert notications when sound or motion is
detected. Stream live HD 720p video to your smartphone or tablet with the free mydlink Lite app for remote monitoring.
Monitor Your Home with Fewer Cameras
The HD Ultra-WideViewWi-Fi Camera delivers the condence of HD 720p video clarity, ensuring rich detail and crisp image quality for your surveillance
streaming and recording. The DCS-960L’s 180oWide Eye lens uses unique hardware with de-warping technology to maximize the video quality with
less distortion, letting you see more of your home at a glance. And with built-in Wireless AC, it takes advantage of the latest Wi-Fi technology to give
you a high bandwidth connection to your router for streaming 720p HD video from your camera. The Wi-Fi camera is also backwards compatible and
will work seamlessly with your existing wireless devices. Record footage to a microSD/SDXC card for hassle-free recording and playback or easily add
a mydlink Camera Recorder (DNR-202L) to locally record up to four D-Link Wi-Fi Cameras for a scalable alternative for recording and storing video.
Convenient Access Anytime, Anywhere with mydlink®
Access your camera through the free mydlink mobile app or website to view and manage your camera through your tablet, mobile phone, laptop or
desktop, no matter where you are.

6D-Link DCS-960L User Manual
Section 1: Product Overview
Premium Resolution and Visibility
• 180o(H) Field of View for wider camera coverage
• HD 720p resolution image quality
• 2 Megapixel progressive CMOS sensor
• See up to 16 feet in complete darkness with built-in IR LEDs
• Supports H.264/M-JPEG video codecs
• 8x digital zoom for close-up viewing
Security
• Sound and motion detection with e-mail/push alert notications
• microSD/SDXC card slot for local recording continuously, based on event triggers or according to a schedule1
• Built-in microphone2
Ease of Use
• Wireless AC technology provides a reliable connection for 720p video streaming and recording
• Backwards compatible with 802.11n/g
• WPS support for easy wireless connection
• Mobile app enabled setup
Convenient Control with mydlink® Support
• mydlink app support for iPhone, iPad, Android devices and Windows phones
• View and manage remotely using just your mobile device
Features
1 A microSDXC Class 6 card or above is recommended (not included). Supports card capacities up to 128GB.
2 Use of audio or video equipment for recording the image or audio of a person without their knowledge and consent is prohibited in certain states or jurisdictions. The end-user assumes all liability for compliance with
applicable state, local and federal laws.

7D-Link DCS-960L User Manual
Section 1: Product Overview
Front
Hardware Overview
1 Microphone Records audio from the surrounding area.
2 IR (Infrared) LEDs Used to illuminate the camera's eld of view at night.
3Light Sensor The IR-Cut Removable sensor monitors lighting conditions and switches between
color and infrared accordingly.
4 Camera Lens Records video of the surrounding area.
5 PIR Sensor Passive Infrared sensor for motion detection.
1
3
4
5
2

8D-Link DCS-960L User Manual
Section 1: Product Overview
Rear
1 Power Connector Connects to the included 5 V DC power adapter (micro USB connector).
2 Reset Button Press and hold this button for 10 seconds to reset the camera back to the factory default settings.
3 Camera Stand Use as a camera stand or a mounting bracket.
4 microSD Slot Insert a microSD card (not included) to store video les directly to the camera.
5 Status LED
Blinking Amber The camera is ready but not connected to a wireless network.
Solid Green The camera has successfully connected to a wireless network.
Blinking Green The WPS process is in progress.
Blinking Red The camera is resetting back to the default settings.
6 WPS Button Press this button, then press the WPS button on your router to set up a wireless connection
automatically.
2
3
5
6
1
4

9D-Link DCS-960L User Manual
Section 1: Product Overview
Wireless Installation Considerations
This D-Link device can connect to your wireless network from anywhere within the operating range of your wireless network.
However, the number, thickness and location of walls, ceilings, or other objects that the wireless signals must pass through,
may limit the range. Typical ranges vary depending on the types of materials and background RF (radio frequency) noise in
your home or business. The key to maximizing wireless range is to follow these basic guidelines:
1. Minimize the number of walls and ceilings between your router and other network devices (such as your camera) - each
wall or ceiling can reduce your adapter’s range from 3-90 feet (1-30 meters).
2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (.5 meters), at a 45-degree angle appears
to be almost 3 feet (1 meter) thick. At a 2-degree angle, it looks over 42 feet (14 meters) thick. Position your devices so
that the signal will travel straight through a wall or ceiling (instead of at an angle) for better reception.
3. Building materials make a dierence. A solid metal door or aluminum studs may weaken the wireless signal.Try to position
your access points, wireless routers, and other networking devices where the signal passes through drywall or open
doorways. Materials and objects such as glass, steel, metal, walls with insulation, water (sh tanks), mirrors, le cabinets,
brick, and concrete will degrade your wireless signal.
4. Keep your product at least 3-6 feet or 1-2 meters away from electrical devices or appliances that generate RF noise.
5. If you are using 2.4GHz cordless phones or other radio frequency sources (such as microwave ovens), your wireless
connection may degrade dramatically or drop completely. Make sure your 2.4GHz phone base is as far away from your
wireless devices as possible. The base transmits a signal even if the phone is not in use.

10D-Link DCS-960L User Manual
Section 2: Installation
Installation
Launch the mydlink Lite app, then create a new account or log in to your existing account.
Download the free mydlink Lite app on your smartphone or tablet by scanning the QR code below, or by searching for mydlink Lite in
the app store for your device.
1
2
3The app will guide you through the rest of the conguration process.
System Requirements: Refer to the mydlink Lite app page on Apple App
Store, Google Play or Windows Phone Store.
You can congure your camera through the mydlink Lite mobile app. Search for the free mydlink Lite app on the App Store or Google Play and
download it to your smartphone or tablet. You can also use a QR code reading app to scan the corresponding code for your device below.
mydlink Lite App

11D-Link DCS-960L User Manual
Section 2: Installation
Step 1:
Attach the power supply to the power input on the DCS-960L and connect it to a wall outlet or power strip. Power is conrmed
when the Status LED is lit.
Step 2:
Press and hold the WPS button on the camera for ve seconds.The Status LED will start to blink green.Then, press theWPS button
on your router within two minutes.
Your router will automatically assign your network settings to your camera.
Step 3:
From any computer, open a web browser, go to http://www.mydlink.com and log into your account. Once mydlink detects your
camera, a New Device Found! notice will appear in the bottom right corner. Click on the camera from the New Devices list and
then click Yes to add your camera.
Your setup is complete!
Note: The Zero Conguration Setup will only work with a registered D-Link Cloud Router and an active mydlink account.
Zero Conguration Setup

12D-Link DCS-960L User Manual
Section 2: Installation
Mount the Camera
2. Place the base plate where you want to position the camera and
use a pencil to mark the holes. Make sure the holes are lined up
horizontally.
3. Depending on the material of the wall or ceiling, use proper tools
to drill two holes 25mm deep with a 6mm drill bit where you
marked. If the wall is made out of concrete, drill the holes rst, then
insert the plastic anchors to support the screws.
Refer to the steps below to assist you with mounting the camera. We suggest that you congure the camera before mounting.
1. Turn the base plate on the bottom of the camera counterclockwise
with a coin to remove it.
4. Place the base plate over the holes that are in the wall. Make sure
to align the base plate holes with the holes in the wall. Use the
supplied screws to attach the base plate to the surface of the wall.
Do not overtighten screwheads as this may crack the mount.
1
3
2
4

13D-Link DCS-960L User Manual
Section 2: Installation
5. Place the camera over the base plate and turn the camera
clockwise to lock it in place.
6. Adjust the angle of the camera as desired.
5
6

14D-Link DCS-960L User Manual
Section 3: mydlink
mydlink
After registering your DCS-960L camera with a mydlink account in the Camera Installation Wizard, you will be able to remotely
access your camera from the www.mydlink.com website. After signing in to your mydlink account, you will see a screen similar
to the following:

15D-Link DCS-960L User Manual
Section 4: Conguration
Conguration
Using the Conguration Interface
After installing and setting up your camera with the mydlink Lite app, you are ready to use your camera. The camera’s built-in Web conguration
utility is designed to allow you to easily access and congure your DCS-960L.
To log in, open a web browser on your PC to go to http://www.mydlink.com and log in to your account. Select your camera, click on the Settings
tab, then click on the Advanced Settings button. Use the User name admin and the password you created while setting up the camera. If you did
not create a password, the default password is blank. After entering your password, click OK.
You can also enter the camera's IP address in your web browser. You can get the camera's IP address by logging into your router and looking at the
DHCP table or client list.
When you see the login window, enter the User name admin and
the password you created while using the Setup Wizard. If you
did not create a password, the default password is blank. Click
OK to proceed.

16D-Link DCS-960L User Manual
Section 4: Conguration
Live Video
View your camera’s live video from this screen. You may select any of the available icons listed below to operate the camera. You may also select
your language using the drop-down menu on the left side of the screen.
You can zoom in and out on the live video image using your mouse. Right-click to zoom out or left-click to zoom in on the image.
This option displays the status of the microSD card. If no microSD card
has been inserted, this screen will display the message "Card Invalid."
You may select a value between 0and 64. 0 is the slowest and 64 is the
fastest.
Select a language from the drop-down menu.
SD Status:
ePTZ Speed:
Language:
Motion Trigger
Indicator
This indicator will change color when a trigger event occurs.
Note: The video motion feature for your camera must be
enabled.
Recording
Indicator
When a recording is in progress, this indicator will change
color.
Control Pad
This control pad can be used to electronically pan, tilt, and
zoom (ePTZ) within the camera's predened view area, if one
has been dened.
Auto Pan Starts the automatic panning function. The Region of Interest
(ROI) will pan back and forth within the Field of View (FOV).
Stop Stops the camera ePTZ motion.
Preset Path Starts the camera's motion along a predened path.

17D-Link DCS-960L User Manual
Section 4: Conguration
Video Prole 1
Video Prole 2
Full screen mode
Take a snapshot
Record a video clip
Set a storage folder
Select a preset

18D-Link DCS-960L User Manual
Section 4: Conguration
Setup
Setup Wizard
Internet
Connection Setup
Wizard:
Manual Internet
Connection Setup:
Motion
Detection Setup
Wizard:
Manual
Motion
Detection Setup:
Click to use the Internet Connection Setup Wizard to
congure your network camera and connect it to the
Internet. Refer to instructions for "Internet Connection
Setup Wizard" on page 19.
Click to manually set up your camera's connection
to your network or to modify the settings. Refer to
"Network" on page 25.
Click to congure your camera's motion detection
settings using the Motion Detection Setup Wizard. Refer
to instructions for "Motion Detection Setup Wizard" on
page 22.
Click to manually set up your camera’s motion detection
settings, or to modify the settings. Refer to "Motion
Detection" on page 33.
Access the setup wizards for connecting your camera to the network and setting up your motion detection preferences. If you have experience
with camera conguration, you may choose to manually congure your camera.

19D-Link DCS-960L User Manual
Section 4: Conguration
Internet Connection Setup Wizard
Step 1
The Internet Connection Setup Wizard will guide you through a step-by-step process
to congure your DCS-960L and connect it the Internet.
Click Next to continue.
Step 2
Select DHCP Connection (Dynamic Host Conguration Protocol) if you want your
DHCP server (usually enabled on your router) to assign the camera its IP settings.
If you want to manually assign the IP settings, select Static IP Address and enter
the following details from your Internet Service Provider (ISP):
Enter an IP Address for your camera.
Enter the Subnet Mask of your network.
Enter the Default Gateway address. This is usually the IP
address (LAN) of your router.
Enter the primary DNS server’s IP address. This is usually also
the IP address (LAN) of your router.
Enter the secondary DNS server’s IP address. This is optional.
IP Address:
Subnet Mask:
Default
Gateway:
Primary DNS:
Secondary DNS:
Note: Use this wizard if you are connecting the camera directly to a public IP address. If you are connecting the camera to a router, select DHCP Connection
(most common) or select Static IP Address to manually assign the camera its IP settings.

20D-Link DCS-960L User Manual
Section 4: Conguration
Step 3
If you have a Dynamic DNS account, you may have an IP address that frequently
changes. Check the box to Enable DDNS, allowing your camera to update your
IP address automatically. Enter host information as described below:
Select your DDNS server from the drop-down menu and
click <<.
Enter the Host Name of the DDNS server.
Enter your User Name or the e-mail address used to connect
to the DDN server.
Enter the Password used to connect to the DDNS server.
You can specify how often the camera noties the DDNS
server of its current global IP address by entering a whole
number representing hours.
Click Next to continue.
Server
Address:
Host Name:
User Name:
Password:
Timeout:
If you are required to connect using PPPoE (Point to Point Protocol over Ethernet),
check the box to Enable and enter the User Name and Password for your PPPoE
connection. Only select this option if your camera is directly connected to your
broadband modem. If it is on a network with a router or gateway, do not select
this option.
Click Next to continue.