D-Link DKVM-IP1 User manual


D-Link®DKVM-IP1
1-port COMBO KVM Over IP
User Manual
v. 1.00

Table of Contents
1Introduction.............................................................................................................. 4
1.1Features ...................................................................................................................................5
1.2Package Contents ....................................................................................................................6
1.3Specifications ...........................................................................................................................7
1.4System Requirements ..............................................................................................................8
1.5Physical Diagrams....................................................................................................................9
1.6Cable Connection Diagram ....................................................................................................10
1.7Hardware Installation Procedure............................................................................................11
1.7.1Connecting the DKVM-IP1 to a Host computer............................................................11
1.7.2Connecting the DKVM-IP1 to a Multi-Port KVM Switch ...............................................12
1.8When the server is up and running (Capabilities) ..................................................................13
1.9When the computer/server fails (Diagnostics) .......................................................................14
2Configuration......................................................................................................... 15
2.1Initial Network Configuration with the setup software ............................................................15
2.2Configuration Setup via Serial-based Console ......................................................................20
2.3Keyboard, Mouse, and Video configuration ...........................................................................21
2.3.1DKVM-IP1 keyboard settings .......................................................................................22
2.3.2Mouse settings for the Host and Remote systems.......................................................22
2.3.3Mouse Synchronization Modes ....................................................................................24
2.3.4Creating a Hotkey for Fast Sync/Free Mouse ..............................................................25
2.3.5Synchronizing the Mouse Pointers (Double Mouse Mode) ..........................................26
2.3.6Troubleshooting Mouse Synchronization (Double Mouse Mode) ................................27
2.3.7Video Modes.................................................................................................................28
3Usage...................................................................................................................... 29
3.1Prerequisites ..........................................................................................................................29
3.1.1HTTP as the Primary Interface.....................................................................................29
3.2Logging into or out of the DKVM-IP1 .....................................................................................32
3.2.1Logging in .....................................................................................................................32
1

3.2.2Using the Web GUI.......................................................................................................33
3.2.3Host Console Preview ..................................................................................................35
3.3The Host Console...................................................................................................................36
3.3.1Opening the Host Console window ..............................................................................37
3.3.2Control Bar of the Host Console...................................................................................39
3.3.3Host Console window Status Bar .................................................................................48
4Menu Options of the Web Management GUI....................................................... 49
4.1Remote Control ......................................................................................................................49
4.1.1KVM Console................................................................................................................49
4.1.2Telnet Console .............................................................................................................50
4.1.3Remote Wakeup...........................................................................................................55
4.2Virtual Media ..........................................................................................................................60
4.2.1Drive Redirection ..........................................................................................................62
4.2.2Virtual Drive ..................................................................................................................64
4.2.3CD/DVD Disk Image.....................................................................................................65
4.2.4Floppy Disk Image........................................................................................................69
4.2.5Creating a Disk Image ..................................................................................................72
4.2.6Making a Drive Redirection ..........................................................................................74
4.3User Management..................................................................................................................78
4.3.1Change Password ........................................................................................................78
4.3.2User Management ........................................................................................................79
4.4KVM Settings..........................................................................................................................81
4.4.1User Console................................................................................................................81
4.4.2Keyboard/Mouse ..........................................................................................................85
4.4.3Video.............................................................................................................................86
4.5Device Settings ......................................................................................................................87
4.5.1Network.........................................................................................................................87
4.5.2Dynamic DNS ...............................................................................................................90
4.5.3Security.........................................................................................................................93
4.5.4Certificate......................................................................................................................96
2

4.5.5Serial Port...................................................................................................................100
4.5.6Date/Time ...................................................................................................................102
4.5.7Event Log....................................................................................................................104
4.5.8Authentication.............................................................................................................108
4.5.9USB ............................................................................................................................110
4.5.10Config File...................................................................................................................110
4.6Maintenance.........................................................................................................................111
4.6.1Device Information......................................................................................................111
4.6.2Event log.....................................................................................................................112
4.6.3Update Firmware ........................................................................................................113
4.6.4Unit Reset...................................................................................................................115
5Resetting the DKVM-IP1 to Factory Defaults.................................................... 116
6FAQ....................................................................................................................... 117
7Troubleshooting.................................................................................................. 118
8Addendum............................................................................................................ 124
8.1Key Codes............................................................................................................................124
8.2Video Modes ........................................................................................................................126
8.3User Role Permissions.........................................................................................................127
8.4Suggested Video Settings for Different Bandwidths ............................................................128
8.5Well-known TCP/UDP Port Numbers...................................................................................129
8.6Protocol Glossary .................................................................................................................130


3

1 Introduction
NOTE: In this manual, the term “Host” and “Host system” refers to the computer or
server that is connected to the DKVM-IP1. This is therefore the computer/server that can
be remotely controlled from a “Remote” computer by an administrator, or “Remote-side
user”. The term “Host Console” refers to the redirected view of the video monitor that is
connected to the “Host” computer – as it is displayed in a window on the Remote
computer that is controlling or monitoring the Host system. The term “local” refers to
things that are in close physical proximity to a specified system. For instance, the “local”
console (KVM controls) of the Host system will be redundant during the periods when the
Remote-side user controls the Host system with his or her “local” console. For the
purpose of clarity, these terms will be capitalized in sentences where it needs to be made
clear that the term refers to the user-manual-specific definition of the word (Remote, Host,
Local, etc.), and not the general definition of the word.
The DKVM-IP1 provides convenient, remote KVM access and control via LAN or Internet.
It is installed on the Host side and transmits a Remote computer’s control INPUT (mouse
and keyboard) to the Host computer. It also captures, digitizes, and compresses the
video OUTPUT signal of a Host computer and then transmits it to the Remote computer.
This DKVM-IP1 provides a non-intrusive solution for remote access and control all the
way down to the BIOS level of the Host. The remote access and control software only
runs on the device’s embedded processors, not on mission-critical servers, so it does not
interfere with server operations, or affect network performance.
This means that administrators can securely gain BIOS-level access to remotely located
computers for maintenance, support, failure recovery, and even remote wakeup over the
Internet or LAN. All communications are secured by SSL authentication and encryption.
This DKVM-IP1 can be used in conjunction with a KVM Switch for remote access to
multiple computers.
4

1.1 Features
KVM Over IP
Manage servers remotely from anywhere
Remote KVM (keyboard, video, and mouse) access over the Internet, or analog telephone
line (modem needed)
USB Host-side computer interfaces
Full control in any OS – in BIOS level, during boot-up, or in normal operating mode
Remote power wakeup on the Host computer
Remotely controlled mass storage and redirection
Remote control over Java-enabled Browsers
No additional software needed on client console side
SSL secure access through certified authentication and data encryption
256-bit SSL encryption binding with all transmitted data
Persistent logging of all important events
Up to 63 user profiles that can each be assigned to one of three levels of user authorization
Auto-optimization of the frame rate and video quality according to bandwidth availability
Automatic sensing of video resolution for best possible screen capture
High-performance mouse tracking and synchronization
Firmware updates via web interface
KVM Transmission
Transmission of video signals through a Remote computer with support for screen
resolutions up to 1600 x 1200 at 60 Hz with 16/8/4/2/1-bit video encoding and manual and
automatic adjustment
Supports all standard VGA and VESA modes (graphics and text)
Works with all web browsers
5

Network access
Access via 10/100 Mbps LAN
Communication over TCP/IP port 80 and port 443 (reconfiguration possible)
IP-configuration via DHCP/BOOTP or static IP
HTTP and HTTPS (secure) Web Server
Works with standard Hayes-compatible modems
Supports modem speeds of up to 115200 bps
Automatic adjustment of the video-compression ratio according to available bandwidth
1.2 Package Contents
The product you purchased should contain the equipment and accessories in this list:
1-port Combo KVM Over IP device (DKVM-IP1)
External power adapter DC 5 V / 2 A
RS-232 (Female-to-Female) cable 1.8 m (null modem type)
3-in-1 cable containing a PS/2 keyboard cable, a PS/2 mouse cable, and a VGA cable
USB cable (1 Type A Male to 1 Type B Male connector) to connect the DKVM-IP1 to the Host
system for file sharing, or as an alternative connection (USB) for the Host’s keyboard and
mouse.
CD-ROM (software utilities and user manual)
6

1.3 Specifications
Specifications
Number Of Computers Controlled 1
Red for PC Linking
LEDs
Green for IP Ready
Compliant with these USB Versions USB1.0 / USB1.1 / USB2.0
Compliant with this HID Version USB HID 1.11
Video 1 x HDB-15 (Male)
USB (KB & MS) 1 x USB B-type (Female)
PS2 Keyboard 1 x PS/2 mini-DIN 6-pin (Female)
PC Connectors
PS2 Mouse 1 x PS/2 mini-DIN 6-pin (Female)
Video 1 x HDB-15 (Female)
Keyboard 1 × PS/2 mini-DIN 6-pin (Female)
Console Ports
Mouse 1 × PS/2 mini-DIN 6-pin (Female)
Firmware upgrade connector 1 x mini USB (Female)
Serial port 1 x RS-232 (Male)
Ethernet port 1 x RJ45
Virtual media port 1 x USB B-type (Female)
Remote computer screen resolution Up to 1600 x 1200 at 60 Hz
DDC, DDC2 Monitor Supports DDC2B,
(max resolution up to 2048 x 1536 at 60 Hz)
Operating systems supported Windows 98 / 98SE / ME / 2000 / XP / Vista / 7 / 2003,
Mac OS 9 / OS X, Linux, Sun Micro OS
Power By external power adapter – DC 5 V / 2 A
Hot-pluggable Yes
Device driver No
Dimensions (LxWxH) 27.5 x 7.8 x 3.8 cm (10.8 x 3.1 x 1.5 inches)
Unit Weight 780 g (1.72 lb)
Housing material Metal
7

Operating Temperature 32 to 122 °F (0 to 50 °C)
Storage Temperature 4 to 140 °F (-20 to 60 °C)
Humidity 0% to 80%RH

1.4 System Requirements
Hardware
On the Host computer/server side:
One computer, or a server, or a serial console.
On the Host console side:
A PS/2 keyboard and mouse, and one VGA monitor. (These peripherals will only be
needed for normal operation and will become redundant during the periods when the
Host computer will be controlled remotely via the DKVM-IP1.)
On the Remote computer side:
Any computer that is connected to the same network that the target DKVM-IP1 is
connected to, whether that be a LAN or the Internet.
Software on the Remote computer
Java Runtime Environment : version 1.5 or above
Browser: Microsoft Internet Explorer 6 or above, Netscape, Mozilla, or Safari
8

1.5 Physical Diagrams
Front View
Rear View
LED Functions
PC-Link Red – indicates that the DKVM-IP1 is linked to a PC
Ready Green – blinks once every second when the system
is ready
9

1.6 Cable Connection Diagram
10

1.7 Hardware Installation Procedure
1.7.1 Connecting the DKVM-IP1 to a Host computer
1. Turn off your computer and DKVM-IP1.
2. Connect the DKVM-IP1 to the Host computer (the computer that will be controlled from
a remote location):
a. Have the relevant USB, PS/2 (keyboard and mouse) and VGA connectors ready
for connecting to the Host computer.
b. Ensure that the connector types you want to connect (USB, PS/2) are supported by
your computing systems. Some computer systems only support one of the two
types.
c. Connect your VGA connectors and other supported connectors (USB or PS/2 or
both) to the Host computer. Follow the guidelines below:
VGA: Use the included VGA cable to connect the Host computer's VGA Out
port to the DKVM-IP1's VGA In port. Use another VGA cable(not included) to
connect the DKVM-IP1's VGA Out port to your Host computer's monitor.
PS/2 (front): (optional) The PS/2 ports in the front (the “clean” or “face” side) of
the DKVM-IP1 can be used to connect a PS/2 keyboard and mouse for direct
control of the Host computer by Host-side users. This saves the trouble of
unplugging any cables when Local (Host-side) control is required.
PS/2 (back): Use the included PS/2 keyboard and mouse to connect the PS/2
mouse/keyboard ports on the back of the DKVM-IP1 to the mouse/keyboard
ports on the Host computer. Alternatively, if you will be using a USB mouse
and keyboard to control the Host computer, you can use the USB port instead.
(refer to next step)
USB (Keyboard and Mouse): If you will be using a USB mouse and keyboard
to control the Host computer(such as if the Host computer does not have PS/2
ports), use a Type A(male) to Type B(male) USB cable(one is included in your
package) to connect the USB Keyboard/Mouse port on the DKVM-IP1 to an
available USB port on the Host computer.
Ethernet: Use an Ethernet cable(one is included in your package) to connect
the Ethernet port of the DKVM-IP1 to your local network. This local network
will need to be connected to either the remote computer you will use to control
the Host computer, or to the Internet. If you wish to remotely control the Host
11

USB (Data): (optional) Use a Type A(male) to Type B(male) USB cable(one is
included in your package) to connect the USB Data port on the DKVM-IP1 to
an available USB port on the Host computer. This allows the Remote
computer to access mass storage devices connected to, or inside, the Host
computer.
3. Connect the Remote computer to the same network that the DKVM-IP1 is connected to,
whether that would be a LAN or the Internet.
NOTE:
Connect all cables to the Host computer, Host Console devices, DKVM-IP1, and
relevant network as depicted in the Cable Connection Diagram above.
After switching on the DKVM-IP1, it will take about 60 seconds to complete the
startup process before entering normal operational mode.
1.7.2 Connecting the DKVM-IP1 to a Multi-Port KVM Switch
Instead of connecting to a single Host computer, the DKVM-IP1 can be connected to a
multi-port KVM Switch on the Host side. In this scenario, the DKVM-IP1 and KVM Switch will be
connected directly to give the Remote computer control over any one of the computers
connected to the KVM Switch. Follow the steps in the previous section, but instead of
connecting the cables to the Host PC, connect them to the multi-port KVM switch.
12

1.8 When the server is up and running (Capabilities)
The DKVM-IP1 gives the user of the Remote computer full control over devices that are
connected to the DKVM-IP1 on the Host side. These connected devices could be single
computers or servers, or multiple computers or servers that are connected to the
DKVM-IP1 through a KVM Switch. The DKVM-IP1 comes pre-loaded with
web-management firmware (GUI) that allows a Remote-side administrator to manage the
settings of the DKVM-IP1 via the Internet. The firmware also allows the Remote-side
user to control the keyboard and mouse input of the Host system, as well as view the
video output of the Host computer/server that is connected to the DKVM-IP1. In addition,
it allows the Remote-side user to send special commands to the Host, and it lets the
Remote-side user perform periodic maintenance of the Host. From the Host Console
window on the Remote computer, you can do the following:
Reboot the Host system
Monitor the Host’s boot process
Boot the Host system from a separate partition to load the diagnostic environment
Run special diagnostic programs on the Host system
13

1.9 When the computer/server fails (Diagnostics)
Unfortunately, fixing hardware defects is not possible through a remote management
device. However, the DKVM-IP1 does give the administrator valuable information about
the type of a hardware failure.
When the computer/server fails, the Remote computer user can see the error message
from the computer/server on his or her screen.
With the DKVM-IP1, Remote-side administrators can determine which kind of hardware
failure has occurred on the Host system.
Serious hardware failures can be categorized into five different categories. These
categories are listed below, together with the percentage of times that such failures
were caused by the specific type of problem.
See the table below for a list ofHost system failures and how they are detected.
Type of failure Detected by
Hard disk failure (50% of all failures) Console screen, CMOS set-up information
Power cable detached; power
supply failure (28% of all failures)
Server remains in Power Off state after Power
On command has been given
CPU, controller, main board failure
(10% of all failures)
Power supply is on, but there is no video output
CPU fan failure (8% of all failures) Server-specific management software
RAM failure (4% of all failures) Boot sequence on boot console
Above: Host system failures and how they are detected.
14

2 Configuration
2.1 Initial Network Configuration with the setup software
After the initial setup, the DKVM-IP1 can be managed via a web management program
(GUI) that lets you control the device/s attached to it. However, to configure the
DKVM-IP1’s network access, the user must first run the DKVM-IP1 Utility software that is
included on the CD-ROM included in your package (DKVM-IP1_Utility.exe).
The DKVM-IP1 Utility lets you set up the DKVM-IP1’s network configuration (IP address,
Subnet mask, DHCP, etc) from any computer that is connected to the same subnet. This
program is also useful if you ever need to view or change the network settings of the unit.
If the initial or default basic configuration does not meet your requirements, use the
DKVM-IP1_Utility.exe program to change the configuration to suit your needs.
To open the DKVM-IP1 Utility on your computer, simply insert the CD-ROM and
double-click on the DKVM-IP1_Utility.exe icon when the CD-ROM’s content window
appears. The DKVM-IP1 Utility window (see the screenshot below) will appear.
Above: The network setup screen of the DKVM-IP1 Utility program.
To use the DKVM-IP1 Utility, please follow the procedures described below.
Finding the DKVM-IP1 on your network via the DKVM-IP1 Utility:
1) Make sure the computer you are using to set up the DKVM-IP1 is connected to the
same local network that the DKVM-IP1 is connected to.
15

2) Open the DKVM-IP1 Utility on your computer by simply inserting the CD-ROM and
double-clicking on the DKVM-IP1_Utility.exe icon when the CD-ROM’s content
window appears. The DKVM-IP1 Utility window (see the screenshot above) will
appear.
3) Use the DKVM-IP1 Utility to search for the DKVM-IP1 on your network:
a) Click the Refresh Devices button to show the MAC addresses of all
connected devices on your network.
b) Find the MAC address of the DKVM-IP1 by clicking on the “Device MAC
Address” drop-down box. Select your device’s MAC address from the
dropdown list. You can find your DKVM-IP1’s MAC ID on a label located on
the bottom of your DKVM-IP1 (see the image below).
Left: The label on the
bottom of each
DKVM-IP1 shows the
unique MAC ID of the
device. This ID is the
same as the MAC
Address.
c) After selecting your DKVM-IP1’s MAC address, click Query Device (see the
screenshot below) to view the device’s Network Configuration in the top right
area.
d) By default, the DHCP function is disabled, and “None” will be selected for “IP
auto configuration”. This means there would initially be no IP address for the
device. You can now configure the DKVM-IP1 to use a static IP address, or
you can turn on DHCP to automatically obtain an IP address from a DHCP
server on your network. Both configurations are described in the following
steps.
Note: We recommend that you manually set up a static IP address that is
linked to the MAC address of your DKVM-IP1.
Setting up a static IP via the DKVM-IP1 Utility:
1) Make sure that the correct MAC address is selected in the “Device” field at the top
left of the DKVM-IP1 Utility window.
2) Click Query Device (at bottom right) to view the device’s Network Configuration in
the top right area.
16

3) In the “IP auto configuration” line at the top right, select “None”.
4) Enter the IP address, subnet mask, and gateway you want the DKVM-IP1 to use.
5) In the Authentication area, enter the Super User login and password for the
DKVM-IP1. The default login is super, and the default password is pass.
6) Click the Setup Device button. If the Super User login and password are correct, a
“Successfully configured device” message will appear. Otherwise, the message
“Permission Denied” will appear.
7) The DKVM-IP1’s web management interface can now be accessed via the Internet
by simply browsing to the same IP address from a web browser.
Enabling DHCP to get a dynamic IP address:
If you have installed the DKVM-IP1 on the subnet (intranet) of a DHCP server, or the
subnet of a router that supports DHCP, you can use the DKVM-IP1 Utility to find the
dynamic IP address of the DKVM-IP1. DHCP automatically assigns a dynamic IP
address to the DKVM-IP1. This allows a device to be automatically assigned an IP,
eliminating the need for intervention by a network administrator, who would otherwise
have to manually assign the DKVM-IP1 a static IP address.
1) Before connecting the DKVM-IP1 to your network, make sure you complete the
configuration of the network’s DHCP server. The network’s router may be acting as
your network’s DHCP server, or another device may be acting as the DHCP
server.
2) Connect the DKVM-IP1 to your network by using an Ethernet cable. Connect one
end to your network, and the other end to the Ethernet port of the DKVM-IP1.
3) The DHCP function of the router/server will now automatically assign an IP
address to the DKVM-IP1.
4) Make sure that the computer you are using to set up the DKVM-IP1 is connected
to the same network that the DKVM-IP1 is connected to.
17

5) Open the DKVM-IP1 Utility on your setup computer by simply inserting the
CD-ROM and double-clicking on the DKVM-IP1_Utility.exe icon when the
CD-ROM’s content window appears. The DKVM-IP1 Utility window (see
screenshot above) will appear.
6) Use the DKVM-IP1 Utility to search for the DKVM-IP1 on the network (see the
image below):
a) Click the Refresh Devices button to detect all connected devices.
b) Find the MAC address of the DKVM-IP1 by clicking on the “Device MAC
Address” drop-down box. Select your device’s MAC address from the
dropdown list. You can find your DKVM-IP1’s MAC ID on a label located on
the bottom of your DKVM-IP1 (see the image below).
Left: The label on the
bottom of each
DKVM-IP1 shows the
unique MAC ID of the
device. This ID is the
same as the MAC
Address.
c) After selecting your DKVM-IP1’s MAC address, click Query Device (see the
screenshot below) to view the device’s Network Configuration in the top right
area.
d) In the “IP auto configuration” line at the top right, select “DHCP”.
e) In the Authentication area, enter the Super User login and password for the
DKVM-IP1. The default login is super, and the default password is pass.
f) Click the Setup Device button. If the Super User login and password are
correct, a “Successfully configured device” message will appear. Otherwise,
the message “Permission Denied” will appear.
g) The DKVM-IP1 will now try to contact a DHCP server in the subnet to which it
is physically connected. If contact is made with a DHCP server, it will provide
the DKVM-IP1 with a dynamic IP address, subnet mask, and gateway.
h) Click the Query Device button again, and the device’s dynamic IP address
and other network information should now be visible in the Network
Configuration field (see the screenshot below).
18

Notes:
BOOTP is a static configuration protocol that uses a table that maps IP
addresses to physical addresses.
DHCP is an extension of BOOTP that dynamically assigns configuration
information. DHCP is backwards compatible with BOOTP.
The factory default settings for the DKVM-IP1 unit are as below:
DHCP: Disabled
Default IP address: 192.168.0.70
Default Subnet mask: 255.255.255.0
IN SHORT: If the currently selected device has DHCP selected for its Network
Configuration, click OK and the DKVM-IP1 will try to contact a DHCP server in the
network to which it is physically connected. If contact is made with a DHCP server, it will
provide the DKVM-IP1 with a dynamic IP address, gateway address and subnet mask.
NB: Changing your device’s password through the DKVM-IP1 Utility:
To change your password with the DKVM-IP1 Utility, select your device from the Device
MAC Address drop-down box, then in the “Authentication” section in the bottom-left part
of the window, enter the Super User login and current password for your DKVM-IP1. The
default login is super, and the default password is pass. Now enter your new password
in the “New Super User password” text box, and enter it again in the “New Password
(confirm)” text box to confirm it.
19