D-Link DIR-130 - Broadband VPN Router User manual

D-Link Technical Support – Cannot access the routers web interface. Page 1of 4
Troubleshooting - Can not access the router on 192.168.0.1
Please note that when accessing the router's Web interface via http://192.168.0.1 you are not accessing the webpages on the
Internet, they are built into the router. You do not have to be online to get to these pages, you just need to be connected to the
router. Please also make sure you disable all anti-virus/firewall software on your computer.
Step 1. Connect your computer's network port to one of your router's LAN ports (Ethernet ports) using a network cable. WAN
port of the router should be connected to your modem.
Verify physical connectivity by checking for solid link lights on the Ethernet ports of the device. If you do not get a solid link light,
try using a different cable or connect to a different port on the device if possible. If the computer is turned off, the link light may
not be on.
Step 2. Under Control Panel > Network Connections ... make sure that your Local Area Connection is enabled and not
bridged with any other connection. If you see any icon which is called "Bridge" - delete it.
If you see your Local Area Connection marked as "Bridged" - right-click Local Area Connection and select " Remove from
Bridge ".

D-Link Technical Support – Cannot access the routers web interface. Page 2of 4
Step 3. Check your IP address. Your computer must have an IP address in the same range of the device you are attempting to
configure. Most DI-series devices use the 192.168.0.x range. If you are attempting to configure a D-Link router, then make sure
you take note of your computer's Default Gateway IP address. The Default Gateway should be the IP address of the D-Link
router. By default, it should be 192.168.0.1.
Set you computer with a static IP address:
Go to Control Panel > Network Connections > Local Area Connection > Properties :
Select Internet protocol TCP/IP and click on Properties :
Select the " Use the following IP address / Use the following DNS " options. Specify the TCP/IP settings you want to use:
IP address: 192.168.0.5
Subnet mask: 255.255.255.0
Default Gateway: 192.168.0.1
Preferred/Alternate DNS: 202.129.64.198 / 4.2.2.3 (or whichever your provider is using).
Click on OK and then OK again.

D-Link Technical Support – Cannot access the routers web interface. Page 3of 4
Try to access the router. Open Internet Explorer and type 192.168.0.1 .
Select Admin from the drop-down menu and then enter your password. Leave the
password blank by default
Step 4. If unsuccessful in accessing the router's configuration pages, please reset the router. To reset the router you will need
to press and hold the reset button on the back for 10 seconds while it is powered on.
Release the button and wait until the router boots up (1 min). Try to log into it again.
Step 5. Check your Internet settings. Go to Control Panel > Internet Options . From the Security tab, click the button
to restore the settings to their defaults.
Click to the Connections tab and set the dial-up option to " Never dial a connection ". Click the LAN Settings button. None of the
options should be selected. Click OK . Click OK out to the desktop and close any open windows.
Restart Internet Explorer and try to access the router.

D-Link Technical Support – Cannot access the routers web interface. Page 4of 4
Step 6. Disable any Internet security software running on the computer. Software firewalls like Zone Alarm, Black Ice, Sygate,
Norton Personal Firewall, etc… As these might block access to the router's configuration pages. Check the help files included
with your firewall software for more information on disabling or configuring it.
Step 7. If you still cannot log into the router:
- Cycle the power on the router. Switch the power off. Wait 20 to 30 seconds. Switch the power on and wait for the lights to
stabilize.
- Restart the computer.
- Go to: Start > Run > type "cmd" (without quotes) > OK . In the DOS window type: ping 192.168.0.1 and press Enter . You
should see "Reply from..." messages.
If your ping was successful, attempt again to access the router's configuration page.
Try these options in the address window.
192.168.0.1
http://192.168.0.1
http://192.168.0.1:88
If you cannot ping the router check your IP settings. In the DOS window type "ipconfig" (without quotes) and press Enter. The IP
address on your network adapter should be in the 192.168.0.xrange. Type "arp -d" (without quotes) and press Enter. Repeat
this command several times until you get "The specified entry was not found" message. Try to access the router again.
Reset the router. Try using another computer.