D-Link Eagle Pro Al R12 User manual

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iD-Link R12 User Manual
D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify
any person or organization of such revisions or changes.
Manual Revisions
Hardware Revision Date Description
A1 v1.00 2022/04/21 Initial release
Trademarks
D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United
States or other countries. All other company or product names mentioned herein are trademarks or registered trademarks
of their respective companies.
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countries. App StoreSM is a service mark of Apple Inc.
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Internet Explorer®, Windows® and the Windows logo are trademarks of the Microsoft group of companies.
Copyright © 2022 by D-Link Corporation, Inc.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from
D-Link Corporation, Inc.
Preface

iiD-Link R12 User Manual
ErP Power Usage
This device is an Energy Related Product (ErP) with High Network Availability (HiNA), and automatically switches to a power-
saving Network Standby mode within 1 minute of no packets being transmitted.
R12 Network Standby: 1.77W

iiiD-Link R12 User Manual
Table of Contents
Table of Contents
Product Overview..............................................................1
Package Contents.........................................................................1
System Requirements.................................................................2
Introduction ................................................................................... 3
Features....................................................................................3
Hardware Overview.....................................................................4
LED Indicators........................................................................ 4
Back Panel ...............................................................................5
Installation.........................................................................6
Before you Begin...........................................................................6
Wireless Installation Considerations......................................7
Setup.................................................................................................8
EAGLE PRO AI Setup ............................................................ 9
Hardware Setup ..................................................................10
Setup Wizard ........................................................................13
Conguration...................................................................20
Home ..............................................................................................21
Internet...................................................................................22
R12 ...........................................................................................23
Connected Clients..............................................................24
Settings ..........................................................................................26
Wizard.....................................................................................26
Internet - IPv4.......................................................................27
IPv4 - Dynamic IP (DHCP)............................................28
IPv4 - Static IP..................................................................29
IPv4 - PPPoE .....................................................................30
IPv4 - PPTP........................................................................32
IPv4 - L2TP ........................................................................34
IPv4 - DS-Lite ...................................................................36
Internet - IPv6.......................................................................37
IPv6 - Auto Detection ...................................................38
IPv6 - Static IPv6 .............................................................40
IPv6 - Auto Conguration (SLAAC/DHCPv6)........42
IPv6 - PPPoE .....................................................................45
IPv6 - 6rd...........................................................................48
IPv6 - Local Connectivity Only ..................................50
Internet - VLAN ....................................................................51
Wireless ..................................................................................53
Guest Zone.......................................................................58
Network..................................................................................60
D-Link Cloud.........................................................................62
Operation Mode..................................................................63
Features..................................................................................64
Parental Control ..................................................................64
QoS Engine............................................................................67
Firewall ...................................................................................69
Firewall Settings - IPv4/IPv6 Rules................................71
Port Forwarding ..................................................................73
Port Forwarding - Virtual Server....................................75
Static Routes - IPv4.............................................................77
Static Routes - IPv6.............................................................78
Dynamic DNS .......................................................................79
Management................................................................................81

ivD-Link R12 User Manual
Table of Contents
Time & Schedule - Time....................................................81
Time & Schedule - Schedule ...........................................82
System Log............................................................................83
System Admin - Admin.....................................................85
System Admin - System....................................................86
Upgrade .................................................................................87
Statistics.................................................................................88
EAGLE PRO AI...................................................................89
Voice Control....................................................................93
Link D-Link Cloud Service with Other Services ...............94
Amazon Alexa Setup .........................................................99
Amazon Alexa Voice Commands ............................... 102
The Google Assistant Setup.........................................103
Google Assistant Voice Commands .......................... 105
Connect a Wireless Client to your Router ....................106
WPS Button................................................................................ 106
Windows® 10............................................................................. 107
Windows® 8 - WP...................................................................... 108
Windows® 7................................................................................ 110
Troubleshooting............................................................112
Wireless Basics...............................................................114
Networking Basics.........................................................118
Wireless Security ...........................................................120
Technical Specications................................................121
Wall Mounting ...............................................................122
Regulatory Statements .................................................123

1D-Link R12 User Manual
Section 1 - Product Overview
If any of the above items are missing or damaged, please contact your local reseller.
Note: Using a power supply with a dierent voltage rating than the one included with the router will cause damage and void the warranty for this product.
Product Overview
Package Contents
AC1200 Smart Router
Power Adapter (12V, 1A)
Ethernet Cable ( RJ45, 1m)
Quick Installation Guide

2D-Link R12 User Manual
Section 1 - Product Overview
Network Requirements •An Ethernet-based cable or DSL modem • IEEE 802.11 ac/n/g/b/a wireless clients
• 10/100/1000 Mbps Ethernet
Web-based
Conguration Utility
Requirements
Computer with the following:
• Windows®, Macintosh, or Linux-based operating system
• An installed Ethernet adapter
Browser Requirements:
• Internet Explorer 11 or higher
• Firefox 28 or higher
• Safari 6 or higher
• Chrome 28 or higher
EAGLE PRO AI APP
Requirements
• iOS® or Android™ device (Please refer to the description of the
app’s page to check whether your device is compatible.)
System Requirements

3D-Link R12 User Manual
Section 1 - Product Overview
Introduction
The R12 features high-speed, wide-coverage wireless connectivity for residential and small and medium-sized businesses. It oers 802.11ac WLAN
with a speed up to 1200 Mbps* as well as four on-board 10/100/1000 Mbps Ethernet ports for wired connectivity. Furthermore, you enjoy benets
oered by our breakthrough AI technologies to assist you in Wi-Fi optimization, Quality of Service (QoS) for Internet trac, and Wi-Fi environment
information. Featuring integrated voice assistance compatibility for Amazon Alexa and the Google Assistant, the R12 lets you control your network
with voice commands.
Features
Smooth Wireless Connectivity with Backward Compatibility
With the support for 802.11ac standard and dual-band selection at 2.4 and 5 GHz, the AC1200 Smart Router achieves maximum wireless speed of
1200 Mbps. It delivers better range and speed than the 802.11g/b/a while simultaneously supporting these standards.
AI-capable Wi-Fi with Beamforming Technology
The adoption of TX beamforming technology improves the signal quality. The innovative AI Wi-Fi Optimizer rates the overall condition of the
wireless network and informs the administrators when the automatic optimization was in action in weekly reports.
Advanced Quality of Service Features
The Quality of Service (QoS) allows you to prioritize important trac to ensure that real-time applications such as online games and media streaming
are receiving optimal bandwidth.
Prole-based Parental Control
The router supports restricted Internet access based on schedules. Restrictions on network access can proactively improve your sleeping quality
with bedtime scheduling. The Parental Control also allows you to block unwanted websites.
Easy Setup and Flexible Management
Managing your network has never been easier; just download the free EAGLE PRO AI for your mobile device and follow the on-screen step-by-step
instructions to add your device. You can opt to use the web-based utility for basic conguration and advanced features. Furthermore, the support
for industry-standard Wi-Fi Protected Setup (WPS) lets you create encrypted connections to new devices by pressing a button.
*Maximum wireless signal rate derived from IEEE Standard 802.11a, 802.11b, 802.11g, 802.11n, 802.11ac specications. Actual data throughput will vary. Network conditions and environmental factors - including
volume of network trac, building materials and construction, and network overhead - lower actual data throughput rate. Environmental factors will adversely aect wireless signal range.

4D-Link R12 User Manual
Section 1 - Product Overview
Hardware Overview
LED Indicators
1
Power
Solid White The device is on and the system is healthy.
Solid Orange The device is booting up or performing factory reset.
Blinking Orange &
White Alternately The device is undergoing the rmware upgrade process.
2 Internet
Solid White The Internet connection is established.
Orange
The device cannot connect to the Internet.
The device is performing rmware upgrade if the above Power LED is
ashing at the same time.
3Wireless
(2.4 GHz)
Solid White The 2.4 GHz wireless band is enabled.
Blinking White The device is transmitting data. It is processing WPS if the below 5 GHz
LED is blinking at the same time.
4Wireless
(5 GHz)
Solid White The 5 GHz wireless band is enabled.
Blinking White The device is transmitting data. It is processing WPS if the above 2.4 GHz
LED is blinking at the same time.
1 2 3 4

5D-Link R12 User Manual
Section 1 - Product Overview
Back Panel
1Reset Button Insert a paperclip in the hole, wait for the Power LED turns orange (refer to LED Indicators
on page 4), then release to reset the router to factory defaults.
2WPS Button Press shortly to start the WPS process and automatically create an encrypted connection
to a WPS client.
310/100/1000 LAN Ports
(1- 4) Connect Ethernet devices such as computers, switches, storage (NAS) devices, and servers.
4 Gigabit Internet Port Use an Ethernet cable to connect your broadband modem to this port.
5 Power Connector Connector for the supplied power adapter.
1 2 4 5
3

6D-Link R12 User Manual
Section 2 - Installation
Before you Begin
• Placement of the router is very important. Do not place the router in an enclosed area such as a closet, cabinet, attic, or
garage.
• Congure the router with the computer that was last connected directly to your Internet connection. Verify that it is
connected to the Internet before connecting additional devices.
• If your ISP provides you with a modem/router combo, you may set it to either router or extender mode depending on
your usage requirements. Please contact your ISP or refer to the user manual for your modem/router device.
• You can only use the Ethernet port on your modem. If you were using the USB connection before using the router, then
you must turn o your modem, disconnect the USB cable and connect an Ethernet cable to the Internet port on the
router, then turn the modem back on. In some cases, you may need to call your Internet Service Provider (ISP) to change
connection types (USB to Ethernet).
• If connecting to a DSL modem, make sure to have your DSL service information provided by your Internet Service
Provider handy. This information is likely to include your DSL account's username and password. Your ISP may also supply
you with additional WAN conguration settings which might be necessary to establish a connection.
• If you are connecting a considerable amount of networking equipment, it may be a good idea to take the time to label
each cable or take a picture of your existing setup before making any changes.
• If you have DSL and are connecting via PPPoE, make sure you disable or uninstall any PPPoE software such as WinPoET,
BroadJump, or EnterNet 300 from your computer or you will not be able to connect to the Internet.
This section will walk you through the installation of your R12.
Installation

7D-Link R12 User Manual
Section 2 - Installation
The D-Link wireless router lets you access your network using a wireless connection from virtually anywhere within the
operating range of your wireless network. Keep in mind that the number, thickness and location of walls, ceilings, or other
objects that the wireless signals must pass through may limit the range. Typical ranges vary depending on the types of
materials and background RF (radio frequency) noise in your home or business. The key to maximizing wireless range is to
follow these basic guidelines:
1. Keep the number of walls and ceilings between the D-Link router and other network devices to a minimum - each wall or
ceiling can reduce your adapter’s range from 3-90 feet (1-30 meters.) Position your devices so that the number of walls or
ceilings is minimized.
2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (0.5 meters), at a 45-degree angle
appears to be almost 3 feet (1 meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick. Position devices so
that the signal will travel straight through a wall or ceiling (instead of at an angle) for better reception.
3. Building materials make a dierence. A solid metal door or aluminum studs may have a negative eect on range. Try
to position access points, wireless routers, and computers so that the signal passes through drywall or open doorways.
Materials and objects such as glass, steel, metal, walls with insulation, water (sh tanks), mirrors, le cabinets, brick, and
concrete will degrade your wireless signal.
4. Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF noise.
5. If you are using 2.4 GHz cordless phones or X-10 (wireless products such as ceiling fans, lights, and home security
systems), your wireless connection may degrade dramatically or drop completely. Make sure your 2.4 GHz phone base is
as far away from your wireless devices as possible. The base transmits a signal even if the phone is not in use.
Wireless Installation Considerations

8D-Link R12 User Manual
Section 2 - Installation
Setup
There are several ways you can congure your router to connect to the Internet
• EAGLE PRO AI - Use your compatible iOS or Android device to install and congure your router. Refer to EAGLE PRO AI
Setup on page 9.
• Hardware Setup - This section explains how to set up your R12. Refer to Hardware Setup on page 10.
• D-Link Setup Wizard - This wizard will launch when you log in to the router using your browser for the rst time. Refer to
Setup Wizard on page 13.
• Manual Setup - Log in to the router to manually congure your router. Refer to Conguration on page 20

9D-Link R12 User Manual
Section 2 - Installation
EAGLE PRO AI Setup
The EAGLE PRO AI allows you to install and congure your R12 from your compatible Android or iOS device.
Note: The screenshots may be dierent depending on your mobile device’s OS version. However, the process is the same.
Step 3
Tap Install New Device. Scan the setup code on the device label on the
bottom of the router. Follow the on-screen instructions to complete the
setup.
Step 1
Search and install the free EAGLE PRO AI available on the App Store or on
Google Play.
Step 2
Launch EAGLE PRO AI from the home screen of your device.
R12-0088

10D-Link R12 User Manual
Section 2 - Installation
Hardware Setup
Step 1
Position your R12 near your Internet-connected modem. Place it in an open
area for better wireless coverage.
Step 2
Turn o and unplug the power to your cable or DSL broadband modem. This
is required. In some cases, you may need to turn it o for up to ve minutes.
Step 3
Use the Ethernet cable to connect your modem to the port labelled
INTERNET on the router.
Modem
Modem
Modem

11D-Link R12 User Manual
Section 2 - Installation
Modem
Step 4
Plug in the power and turn your modem back on and wait approximately
one minute before proceeding with the procedure.
Step 5
Connect the supplied power adapter to the router and a power outlet, and
wait approximately one minute until the Power LED on the front of the
device becomes solid white.
Step 6
If you are conguring the router wirelessly from a PC, connect to the Wi-Fi network name printed on the label attached to
the bottom of your router. Refer to Connect a Wireless Client to your Router on page 106 for detailed instructions on Wi-
Fi network connection. Note: The Wi-Fi name (SSID), Wi-Fi password, and device password are printed on the device label on
the bottom of the device.
Modem
Modem
SSID:
Password:

12D-Link R12 User Manual
Section 2 - Installation
If you are conguring the router from a PC with a Ethernet connection, plug one end of the Ethernet cable into the port
labelled 1 on the back of the router, and the other end into the Ethernet port on your computer.
Step 7
If you are connecting to a broadband service that uses a dynamic connection (not PPPoE), you may be online already. Try
opening a web browser and connecting to a website. If the website does not load, proceed to Setup Wizard on page 13.
Modem

13D-Link R12 User Manual
Section 2 - Installation
Setup Wizard
The setup wizard is designed to guide you through a step-by-step process of conguring your new R12 for Internet connection.
If this is your rst time installing the router, open your web browser and
enter http://XXXX.devicesetup.net/ into the browser (XXXX represents the
last 4 digits of the MAC address). Enter the Admin Password and click Log In
to start the configuration process. The web address and device password for
accessing the web configuration are printed on the device label on the bottom
of the device.
http://xxxx.devicesetup.net/
Agree to the Terms of Use and Privacy Policy before proceeding to the
Operation Mode page.

14D-Link R12 User Manual
Section 2 - Installation
Connect the router and the modem with an Ethernet cable.
Depending on your selection for operation mode, follow the on-screen
instructions to congure your new D-Link device and connect to the Internet.
Click Next to continue.

15D-Link R12 User Manual
Section 2 - Installation
If the router detects or you select PPPoE, enter your PPPoE username and
password. If you do not have this information, please contact your ISP.
Click Next to continue.
Note: Be sure to remove all other existing PPPoE software from your computer.
The software is no longer needed and will not work through a router.
If the router does not detect a valid Internet connection, a list of connection
types will be displayed. Select your Internet connection type (this information
can be obtained from your Internet Service Provider).
Click Next to continue.