DADO Door Master Controller User manual

Dado Door Master Controller Operation Manual
Copyright 2013 All rights reserved. No unauthorized duplication, distribution, or online posting
without prior written consent from Dado Door LLC. Dado Door LLC and the Dado Logo are registered trademarks.
Rev 1.002
Updated 6/22/2014

Dado Door Master Controller Operation Manual
This document is an overview of the Dado Door System Controller, which
covers all of the programming menu options, including error messages.
1 Introduction to the Dado Door Automation Systems
2Precautions and Getting started
3 Master Controller Programming LCD and buttons
4 Main Menu Settings
5 System Overview and Features
6 Features cont'd
7 Features cont'd
8 Features cont'd
9 Overload Trip Levels
10 Set Closed Position, Temperature Compensation
11 Set Max Torque, Object Detection Level
12 Accel and Decel Values
13 Set Speeds, Set Arrow Direction Control
14 Open Offset, AutoClose
15 System Input Setup
16 Bootup Routine
17 LED Status Indicators
18 Motor Driver Fault Error Troubleshooting
19 (Advanced) Motor Driver Fault Error Troubleshooting
20 (Advanced) Motor Driver Fault Error Troubleshooting Cont'd
21 Initial Calibration and Setup
22 Initial Calibration and Setup cont'd
23 Error Messages
24 Error Messages cont'd
25 Warning and Precautions
26 RS485 Configuration
27 RS485 Serial Protocol
28 Home Switch Information
29 AUXIO and MISCIO Connections
30 AUXIO and MISCIO Connections cont'd
31 Troubleshooting Section
Note: From time to time, changes are made to the software and menu
directory. For systems shipped prior to 1/1/13, menu options are different than
shown. Older systems may contain more items than shown above. Effective
1/1/2013, the previously labeled setting " Set I-Max" is now called Max Torque. If
your menu shows I-Max, then the same info contained in this manual regarding
Max Torque will apply to your system. A setting labeled Hand Detect Level on
older versions has been improved and re-labeled as Object Detection Level in
this manual.

Introduction to the Dado Door Master Controller
The Dado Door sliding door automation system is a sophisticated software and
hardware solution for automating sliding doors. Contrasting the typical industrial
automations system, the Dado Door system is designed for high end residential
applications which demand quiets, smooth, elegant, reliable operation. Significant
effort has gone into engineering the track automation to produce an extremely
reliable and efficient product that requires basically no maintenance. In the
majority of installs, once calibrated, the system rarely if ever needs further attention.
There are two aspects of the Dado Door automation system. The first part of the
install is the hardware installation. The second part is programming the door to fit
the application. This manual covers the programming aspect of the installation,
and assumes that a door has been attached to the track and is ready to be
calibrated. Each phase requires attention to detail to insure a positive install
experience in addition to a positive homeowner enjoyment after installation.
The Master Controller contains a simple and easy to follow menu directory of
settings. When changing a setting, they are stored permanently. This manual will
cover all aspects of the menu. It is advised that the installer do not make any
changes to a setting without first reviewing the manual.
It is advised that the Master Controller be installed in a manner so that it is easy to
get access to if future adjustments are required. Do not install in a room(ie attic or
basement) such that there may be significant temperature fluctuations, moisture, or
excessive dust accumulation. It is ideal to have a line of sight from the Master
Controller to the door when possible for easy programming. During the install and
calibration, it is best to plan for easy access to the motor and Master Controller, as
the most frequent problems experienced by installers are due to wiring and
connection problems. When the motor and Master Controller are easily accessible,
troubleshooting wiring problems is a quick and easy process.
Although much effort has gone into methods to make the door system as safe as
possible, the is always some potential risk that the Dado Door automation system
may cause bodily harm to persons or pets that are in the door's path. Use a
common sense approach as to where and how this system is installed.
1

Precautions before turning on the Master Controller Power Switch:
Do not connect or disconnect any cables while the power is turned on.
Do not connect the CAT5 cable from the motor to any other port besides the MTR
LOGIC port. The motor may become damaged if plugged into any other port.
Do not connect a Touch Screen that is labeled Touch Panel to any other port besides
Touch Panel A or B.
Do not connect a Touch Screen that is labeled Keypad to any other port besides the
Bio/Keypad port.
Getting started:
Before powering on the Master Controller, be sure that the door can move freely by
hand from one side to the other. Be sure that the door is able to touch the Home
Switch located on the track.
Upon powering up the system, the door will make two small 1/8" diagnostic moves,
then will start to move very slowly towards the fully open position. If the systems exhibits
any behavior OTHER than moving slowly towards HOME(fully open), quickly turn off the
power. If the door begins the homing process towards the CLOSED position, then the
belt has been installed in reverse. It is advised that when powering the system up for
the very first time that you have easy access to the motor and Master Controller. It is
ideal to be able to see the door from the Master Controller while programming.
The primary settings required to be adjusted by the user are:
Set Closed Position, Closing Trip Level, Set Max Torque
All settings designated as “Factory Settings” should never be changed without
consulting Dado Door.
In the event of the system become inoperable, before powering off the Master, look at
the LCD display and see if any error messages are present. For a detailed explanation
of error messages, see the error listing section later in this guide.
NOTE: The default distance the door is set to move is 20". You will need to adjust the
Set Closed Position to your requirements. If your door is required to move LESS than 20",
be sure to adjust this Closed Position BEFORE attempting to test the system. Do not
allow the door to contact the door jamb.
2

The Dado Door Master Controller is programmed by entering the Main Menu and
scrolling to the various options. To enter the Main Menu, press the SETUP MODE button.
This button contains a red LED which should turn on when the button is pressed. The
menu will open up to the last setting that was displayed. The Main Menu is organized
in a list of user settings. The left and right arrows < > are used to scroll from the top of
the menu list to the bottom of the list. The menu list order may change, but this guide
will provide the basic programming information needed to set up the parameters.
Buttons Explained:
< > Move up or down the Main Menu
- + Add or subtract from a number, or select Yes/No fields
CURSOR Cycle the cursor through a menu item with more than one field
MENU Enter/Exit the Main Menu. The LED is ON upon entering the menu.
To exit the menu, press the button again, the LED will turn off.
You may enter Setup Mode at any time after the system is booted
and has completed the diagnostics routine. If there is a problem
with the system not being able to complete the bootup routine,
it may be required to enter the Setup Mode using the BYPASS MODE.
Some other controls may not work while in MENU MODE.
3
MASTER CONTROLLER PROGRAMMING LCD DISPLAY
<>-+Menu
1 2 3 4 5 6
CURSOR
SET CLOSE POS
10000
2

MENU SETTINGS:
These are the settings found in the Main Menu.
1. Test Motion
2. Closed Position
3. Max Torque
4. Input Config
5. Closing Trip Level
6. Opening Trip Level
7. Home Trip Level
8. Object Detection Level
9. Open Speed
10. Closing Speed
11. Set < > Directions
12. Accel/Decel Config
13. Offset Open Position
14. Offset Enable
15. Auto Close Enable
16. Auto Close Delay
17. Volume(Audio/Beep)
18. Device ID
19. Ping Dist Set
20. Deadband
21. Temperature Comp*
22. Reset All Settings
* Factory settings. Do not change.
4
BYPASS MODE:
If required, at power ON the user can immediately PRESS and HOLD down the
Setup Mode Button until the Main Menu appears, this will bypass the
diagnositcs and HOMING process. This BYPASS approach to the Setup Mode is
for special cases where the user may need to make some adjustments prior to
the system running the diagnostics and HOMING routine. DO NOT ATTEMPT TO
OPERATE THE DOOR FROM THIS MODE USING TEST MOTION, THE DOOR MUST BE
HOMED PRIOR TO MOVING THE DOOR. If using the Bypass Mode, once you exit
the Setup Mode by turning off the RED LED, the system will automatically begin
the diagnostics and homing routine.

SYSTEM OVERVIEW and FEATURES
Electronics:
The system controller is a 110/220VAC powered master controller that contains the
main motherboard, motor driver board, power supply board, and optional audio
processing board. When ordering, if the system is to be operated from 220, this
controller may need to be specifically prepared in advance with special wiring
internally. Connections to the controller are as follows:
8 port RJ45 jack(uses CAT5E cable, straight through wiring):
Port 1: Touch Panel A
Port 2: Touch Panel B
Port 3: Optional Keypad
Port 4: Motor Logic Cable
Port 5: AUX IOs (4 buffered connections for external control input/output)
Port 6: MISC IO((2 connections for external control input/output)
Port 7: RS485 interface for remote device serial communication
Port 8: RS485 interface (duplicate for daisy chain)
Motor 3 Phase Power Leads:
Connection to the Brushless DC motor power using 26VDC is made with a 3
condutor 18G
specially prepared cable.
AC Power:
110VAC cord (Standard 3 conductor/3 prong power cord)
External Inputs:
AUX IO: The standard control system allows four external inputs of low voltage
sources(0 - 5VDC) for remote triggering. As an example, a Motion Sensor may be
used for automatic operation. A fire alarm may be used to trigger the door to open
or close as desired for egress requirements. Additional methods of signaling the door
to open or close may be configured. Consult with Dado Door Prior to making any
connections to external equipment. AUXIO board may only connect to the AUX
port.
MISC IO: Other inputs or outputs can be configured using the MISC IO port and MISC
IO breakout board plugged into the MISC IO port. MISC board can only connect to
the MISC port.
5

FEATURES (cont'd)
Touch Screens: There are two versions of wall mounted touch screens available.
These touch screes are not required to operate the door. The Standard Touch Screen
has a large main area for door toggle, this area is indicated by two arrows together
and is a one-touch button. There are smaller touch areas indicated by the < and >
arrows for positioning the door anywhere between the extremes of full open or full
closed while the arrows are pressed. There is a lock area with a corresponding LED to
display whether the door is locked or unlocked. We offer a fingerprint/keypad
keypad panel in a Keypad Touch Screen. The Keypad can be used for passcode
entry. The optional fingerprint sensor can store up to 1000 users in the database.
Software Features: The electronics and software are our own proprietary design.
There- fore, the hardware and software can be custom configured to any
requirement. The standard options are as follows:
Locking Features: Port B is designated as a locking master sTouch Screen. A secret
unlock method can be provided as required to prevent accidentally being locked
out of a room or for emergency purposes. Port B is typically the port that will be used
as a Locking Touch Screen inside the room. Port A it typically the outside Touch
Screen.
Auto Home: Upon each power up, the system automatically moves towards a Home
switch which is located on the track near the motor. After Homing, the system
operates normally.
Parameters and Settings: There are basic user settings and advanced settings for
motion control to achieve the best possible motion for any door weight and size.
Each setting is stored in permanent memory and cannot be lost due to power failure.
Upon a power outage, when the power comes back on, the door moves to it’s
Home position(fully open), and all parameters remain as they were prior to the
power outage.
Auto Close: Automatic close mode can be enabled, whereas after a user defined
delay period(0 - 60 seconds), the door will automatically close after it is has been
opened.
Auto Retract on obstruction or door jam: If the door is closing and encounters an
obstruction(unusual pressure), it will retract automatically to the fully open position.
There is a parameter to set this threshold of pressure that must be exceeded before
retracting(Closing Trip Level). The method of determining pressure is done by using a
current sensing circuit on the motor driver board. The software monitors the current
levels and detects if the levels have exceeded the user-defined Trip Level.
6

FEATURES(cont'd)
Test Motion: In the Main Menu, the Test Motion Screen allows the door to be
operated with the buttons. This is used when no other controls are connected and it
is necessary to calibrate the door. In some cases, it may be easier to run the door
from the Master Controller Test Motion feature even if other controls are connected.
Open and Close Speeds: The user can set the speeds for both opening and
closing with the Open Speed and Close Speed settings.
Acceleration/Deceleration: The user can program the rates at which the door
accelerates and decelerates, this is configurable separately for each direction.
Custom Software: Custom system software features may be added upon request.
Motion Detection: Motion sensors may be provided to open or retract the door,
including safety sensors to monitor for a person or object blocking the door path.
Fire Alarm interface: External inputs can be configured to receive input from any low
voltage source for remote control, such as a fire alarm contact closure.
PiNG Proximity Sensor Option: The Ping Sensor is a small device offered by Dado
Door that allows for door control when a person gets within a predefined distance
from the Pin sensor. The sensor is setup to detect a person( ie hand, foot, etc) within
a number of inches. The Ping Setting allows for calibrating the distance for two
devices. P1 and P2. Once the setting is adjusted, any object that comes within that
distance will trigger the door to open.
Deadband The Deadband value is based on 1" = 500. This setting in the menu
determines how precise the door should attempt to hold a position. In some cases,
this setting may be increase to reduce some oscillation or 'pulsing' motion when the
door is supposed to be stopped. The default setting is 10, which means that the
door will park typically within 10/500 of an inch precision(.02"). For an exaggerated
example, if the Deadband is set to 250, the final position of the door could be within
1/2" of the actual position programmed in the controller.
7

FEATURES(cont'd)
Remote Serial Communication: The controller has several methods of external
digital control. There are built-in RJ45 ports that allow RS485 serial interface for
access from external digital systems. Advanced home automation systems offer
configurable serial communication using a serial protocol. The home automation
installer can write own code blocks to operate the door system.
Overload Protection:
Much effort has gone into the software design in order to avoid overloading the
motor driver. If needed, the system will abort the current move and alert the user by
means of LCD display with an error message. In the event of the door closing and
sensing an obstruction, the door automatically retracts. This trip level when closing
is referred to in the menu as the Closing Trip Level. There is also a threshold setting
for the opening direction called the Opening Trip Level. Upon boot up, the door
moves to the HOME position switch. During this phase, there is a threshold called
Home Trip Level, which is used to prevent the system against overload due to an
obstruction during the Homing phase. The parameters may need to be adjusted to
account for the weight, speed, and friction of each door by the user at the time of
installation. These features reduce the possibility of overheating the circuitry on the
motor driver.
The motor driver circuit board has it’s own method of current limiting as well in the
event of the motor drawing more current than necessary. There is a trim pot on the
motor driver board that is set at the factory so that above a certain current level,
the motor driver IC will temporarily go into a FAULT mode and shut down the motor
until the over current condition has been corrected. A red LED near the center of
the motor driver circuit board will turn on to indicate the FAULT state.
Fuses:
The motor driver receives power through a 2 amp slo blo fuse, which will burn out if
the motor is drawing more current than normal operation calls for. The power
supply board uses a 2 amp slo blo fuse in line to the 110/220 AC supply HOT input.
Power:
Cables from the main circuit board to the touch panels are all 5 volt DC logic.
The power supply generates 26VDC for the motor driver and motor use. It
generates 5 VDC for all other system use.
8

Overload Trip Levels
Closing Trip Level:
The Closing Trip Level is a setting at which the door will retract (while closing) upon
encountering pressure. This is a safety feature that prevents the motor from
continuing if the software thinks the door is experiencing higher than normal pressure.
The lower the Closing Trip Level value, the easier the motor will sense pressure and
retract. The higher the setting, the greater amount of pressure required to cause the
door to retract. The goal is to find a setting that is a good compromise between
avoiding false triggers due to the door’s inherent load factor, and being too high. In
a new installation, this setting is one of the main calibrations required. If you notice
that when trying to close the door it retracts by itself and returns to the open position,
then the Trip Level is too Low. Raise the Closing Trip Level in small increments until the
door will move completely to the closed position. This process is a bit of trial and error.
Note: A door that gets used very frequently will require a higher TRIP LEVEL than a
door that gets used infrequently. This is because as the circuitry warms up due to
driving the motor a lot, the system will become more sensitive and will produce false
‘Trips’ and subsequent retractions while closing.
The speed the door is set to will affect the Closing Trip point. The faster the door is
moving, the more current the motor is consuming, thus a higher Trip Level will be
required to avoid false trips. Each time the speed is adjusted in the menu, the Trip
Levels will need to be adjusted as well for optimal retraction. If you have set the Trip
Level to a good value, and then you raise the speed to a faster speed, then there is
a good chance the door will produce a false trip and will retract by itself.
Opening Trip Level:
The Opening Trip Level is a similar function to the Closing Trip Level, except that it is
the value for the opening direction pressure. Pressure senses above the Opening Trip
Level threshold, the system will shut down requiring reboot. This is to prevent damage
if the door has become jammed while opening.
Home Trip Level:
The Home Trip Level is a similar function to the Opening and Closing Trip Level, except
that it is the value for the HOMING phase. The Homing phase occurs at boot up,
where the door will automatically move towards the fully OPEN position to find the
HOME switch. If the software detects a pressure trip level during this motion, it
assumes that the door is not moving freely and shuts down the system requiring
reboot. If the system shuts down during the Homing Phase, the user shoulds power off
the system, and test the door manually back and forth to make sure the door is able
to move freely to the Home Switch. If the door will not home due to a home trip level
error, power off and reboot using the BYPASS SETUP MODE, then adjust the Home Trip
Level setting a little higher and exit the Setup Mode to begin the Homing process.
Adjust the Home Trip Level until the door can move to fully open without an error.
9

Temperature Compensation: (*Factory Setting, do not change)
The Temp Comp is a factory setting that should not be changed without consulting
Dado Door. The metal enclosure has a certain ambient temperature due to
electronics in the box and the room temperature combined. The motherboard has
an onboard digital thermometer which is checking the temperature constantly.
In electronics, temperature affects how circuits behave, and the previously
mentioned Trip Level settings are no exception. If the temperature changes in an
environment, then the Trip Levels will tend to change as well, throwing off the
calibrations made at an earlier time at a certain temperature. The Temp Comp is
part of an internal algorithm that uses the digital thermometer to track the room
temperature and compensate for changes, thus keeping the Trip Levels somewhat
stable over a range of temperatures.
Set Close Position:
The Set Close Position is the actual distance the door will travel towards the closed
(stopping) position STARTING from the fully open (HOME) position. Upon booting up
the system, the door will travel to a HOME position(fully open), and will contact the
Home Switch on the track. The default Close Position settings is 10,000, which is 20"
of travel. Zero is the fully open position at the point of contact of the door to the
HOME switch. The system uses digital encoders located on the motor to keep track of
where the motor/door are in a highly precision manner. The Set Close Position value
shown in the display will equate to approximately 1” = 500. As an example, if the
value says 5000, then calculate 5000/500 and you can assume that the door will
move 10”. If the value is 10000, then the door will move 20” and stop(10000/500). 1/2"
= 250, 1/4" = 125 1/8" = 62 1/16"= 31 1/32" = 15.
This setting is one of the first important settings on a new install. **Change this setting
in SMALL amounts and WORK YOUR WAY UP TO the final closed resting point, DO NOT
go past the point where the door bumps the jamb**. It is never a good idea to allow
the door to contact the wall or jamb when closing. If the door does bump the wall,
immediately power off the system to avoid stressing the motor and motor driver. The
Closing Trip Level ‘may’ catch the overshoot and retract the door if it hits the jamb,
but, on a new install, the Closing Trip Level may be set too high to detect the jamb
and the system could be stressed causing damage.
Keep in mind, that if you change the Home Switch location on the track at any time
AFTER establishing the Set Close Position, then the Set Close Position will have to be
re-calibrated BEFORE running the door again. If the Home Switch is moved closer to
the door jamb on the closed side of the door, then the door may hit the jamb based
on the distance it has been programmed to move. If the home switch is moved,
change the Set Closed Position to a lower value so that the door will be sure not to
hit the jamb, then start over on the calibration and work your way up to the actual
closed position again.
10

Set Max Torque:
This is a factor in the motor control software. The “Max Torque” is the maximum
power the motor driver can produce, thus limiting the power to the motor. On a
new install, it is possible that the Max Torque is too low and the motor does not
have enough power to move the door. In this instance, errors will be seen on the
Master Controller LCD. The solution to this problem is to reboot the Master
Controller using the Bypass Mode, adjust the Max Torque setting upwards by 500,
then exit the Menu. Once the motor has sufficient torque to match the door
weight and friction, the system will be able to run the boot up diagnostics and
Homing routine. On the other hand, if the Max Torque is set too high, the door will
move in abrupt jerky motions. The key is to find a balance between not enough
torque, and too much. See further info on Max Torque.
Object Detection Level:
This setting allows the software to determine if an object has obstructed the door
from closing completely. The setting is calculated by the value entered, whereas
500 = 1" of travel. Since 500 = 1" of door travel, 250 would be 1/2" travel, 125 would
be 1/4" etc. Upon closing, if the door is not able to complete the move to the
Closed Position due to an obstruction, then the door will automatically retract. This
is a redundant safety feature. In most cases, the Closing Trip Level is used to detect
an amount of pressure on the door during the closing motion. Above a certain
pressure on the door, the door will auto-retract(Closing Trip Level). In some cases,
during the last couple of inches of travel closing as the door is decelerating, it
becomes more difficult to detect pressure on the door. It is during this last few
inches that this extra Object Detection feature becomes useful. The purpose of the
Object Detection feature is so that in the event that a hand or finger is stopping
the door from completing it's motion towards the closed position, and the Closing
Trip Level does not detect the pressure due to the slow speed in deceleration, the
Object Detection provides a safety backup.
The Object Detection operation uses an average of 10 completed closes to
determine a time factor in the software to track the normal closing time of the
decel phase. This means that to become effective, the door must complete 10
closes without an obstruction to establish the internal running average. After the
average is settled, the Object Detection begins to operate. If an object is
preventing the door from completing the move within the average time, the
Object Detection will retract the door. If the Object Detection Level is set to 125,
then any object thicker than 1/4" will trigger the retraction. On an Object
Detection, a message will appear on the Master Controller LCD screen stating
"Object Detected" at the time the door retracts.
NOTE: After two consecutive Object Detections, the master controller will
automatically reboot. This is done to recalibrate the system to the Home Switch.
11

12
Accel/Decel Parameters:
There is a lot of flexibility for affecting the motion profile. One of the nice
features of the Dado Door system is the ability to create an elegant motion
to suit the desired aesthetic and function. The Acceleration and
Deceleration for both opening and closing directions are able to be set in
this menu separately. Toggle through each setting with ENTER button.
The menu has 4 values: AC DC AO DO
AC = Acceleration when Closing
DC = Deceleration when Closing
AO = Acceleration when Opening
DO = Deceleration when Opening
A smaller number means the accel/decel %factor will be smaller. A larger
number means the factor will be larger, and will take longer to slow the
door to a stop. To cause the door to take longer to accelerate to full
speed, choose a higher accel factor. Shorter values produce a more
abrupt motion at the far ends of travel. Larger values produce a more
graceful, slower accel or decel. The value for each parameter is an actual
percentage of distance of the total motion.
Final Note Regarding The Object Detection Level: If the Max Torque is not
sufficient to move the door to the final stopping point, the door may not
actually be obstructed but this error may still occur. If it is certain that there is
no obstruction, but this error appears, try raising the Max Torque by 500 and
retest. Remember, the door must close 10 times without an obstruction
before the Object Detection begins to operate.

Set Max Speed Open:
This setting affects the maximum speed reached while opening. Ranging from 1 to
21, the lower number will result in a lower speed. The system is designed to handle
a large range of door sizes and weights, but it should NOT be assumed that your
door will move at the fastest setting allowed in a safe manner. It is highly
recommended that upon initial installation, your door be set to a slower speed
before testing at higher speeds to avoid possible damage. The default settings
should be a safe speed to begin testing. Increment the values in small amounts
and test the motion if you choose the increase the speeds. Keep in mind that
speeds will affect the Opening Trip Level discussed earlier.
Set Max Speed Close:
This setting affects the maximum speed while closing. Ranging from 1 to 21, the
lower number will be a lower speed.
Set Direction:
On the Dado Standard Touch Panel, there are two smaller areas towards the
lower half of the panel that have graphic indicators marked < and >.
On the Dado Door Touch Screen, pressing and holding the < arrow will move the
door in one direction, and pressing > will move in the opposite direction while the
arrows are pressed. Due to the fact that there are numerous ways a system can
be set up, these arrows may not always reflect the direction that the door is
actually moving in. For the sake of having these arrows move the door in the same
direction as they are pointing, the Set Direction parameter allows the direction of
the actual effect of the arrow buttons to be reversed.
If your arrows are moving the door in reverse from how you want to operate the
door, use the GREEN BUTTON to move the cursor to the Touch Panel you want to
change the direction(A or B Touch Screen) on, use the buttons + and - (buttons 3
and 4) to change the value from 0 to 1. This will reverse the direction of the arrows
on the Touch Screen. Once changed, turn off the RED LED on the menu button,
and test the results. You may need to change the direction of both LCD Touch
Panels. The Touch Panel that is plugged into Touch Panel A is going to be
affected by the direction settings in the menu option under "A". The Touch Panel
that is plugged into Touch Panel B is going to be affected by the direction settings
in the menu option under "B".
Warning!!! In this same menu option is a feature for reversing the MOTOR
DIRECTION. Never change this setting without consulting Dado Door. Damage will
result if you change the Motor Direction.
13

Offset Open Option:
This setting determines if the Open Position Offset is ON or OFF.
On boot up, the system HOMES to the home switch and ‘zeroes’ out the system. If
for any reason after installing the system you would prefer to OPEN the door to a
position more ‘inward’ than the extreme HOME switch position, the OFFSET OPEN is
a software option to position the door. If the Offset Open Option is turned off, then
the door will move to the OPEN position set by the HOME switch. If the Offset Open
Option is turned ON, then the door will move open to the position determined by
the Set Open Offset value.
Set Open Offset:
This setting determines the offset distance away from the HOME switch that the
door will stop at when in the fully opened position after the initial boot up process
is complete. On boot up, the system HOMES to the home switch and zeroes out
the system. If the Open Offset is turned on, the offset value is used for the fully
open position.
The value in the menu is approximately 1” = 500. So for example, to create a 1/2”
offset, put the offset value at 250. The door should move as the setting is changed
in the menu as long as the Offset Open Option is turned on, this way you can see
the door position updates real time in 1/8” increments.
AutoClose Option:
If this option is ON, the door will automatically CLOSE after a delay amount set by
the AUTO CLOSE DELAY menu option.
AutoCloseDelay:
This sets the time in seconds after which the door will automatically CLOSE if the
AUTO- CLOSE option is ON. For example, if the setting is 5, then after the door
opens, in 5 seconds it will close again.
Reset Defaults:
If for any reason the factory settings need to be reinstalled, this menu option will
restore the settings that are installed prior to shipping the system. This option will
clear any settings that have been set by the user. If you have a need to reset the
defaults, you may want to go through all the menu options and write down your
custom settings for future reference.
14

Set Volume:
This options allows the user to select the volume of Master Controller beeping
sound. This is used in cases where the beeping produces by the controller may
need to be turned down or off.
Set ID:
If RS485 is used to communicate with one or more Dado Master Controllers, each
door will require a unique ID number ranging from 0 - 127. The Destination field is
the ID of the Master Device that is communicating with the Dado Door controller.
The Destination number will always be 0 by default.
System Input Configuration:
The system controller has a number of options for controlling the door. On the top
of the enclosure are the connections to the system for remote control, which
include the Touch Panel A, Touch Panel B, Keypad, AUX Input, MISC IO RS485
networking. In the menu, there are 5 headings *A *B KP X1 RS with corresponding
values below each head- ing. ‘0’ = option disabled, ‘1’ = option enabled. Disable
unused inputs.
Toggle through each setting with --> CURSOR button.
*A = Touch Screen A
*B = Touch Screen B
KP = Keypad with Fingerprint Option
X1 = External Input
RS = RS485 network
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System Display Messages
The System Controller has an LCD display which has several functions. One is to
allow the user to see menu options for programming the system, and the other is for
displaying error messages in the event that the controller has encountered a
problem. In some cases, if the controller senses that the door has become
obstructed, the system will shut down and a reboot is required. The error messages
should give a general idea of what the problem may be and the information below
should offer a remedy to correct the error. In the event that the door stops working,
prior to turning off the power to the Master Controller remove the top cover panel
and check for any error messages on the LCD.
Bootup Routine
Upon powering up the controller, the LCD will display several messages that relate to
the boot up diagnostic routine. The boot up messages are shown in the order
below:
1. Software Revision (ie REV3.03.027)
2. Current temperature in Fahrenheit. to 4 decimal places (ie 74.0125F)
The temperature readout is not of any significant value to the user, except in cases
of troubleshooting the information may be requested by Dado Door.
3. ENCODER TEST: Encoder Passed or Encoder Failed. The encoder is a sensor
attached to the motor that allows the system to know very precisely where the
motor and door are at all times. If the encoder has been damaged or the cable
that connects the system controller to the motor (Motor Logic port) is disconnected,
then the encoder test will report Encoder Failed. If the system finds that the encoder
is operating as it should, it will report Encoder Passed. The system cannot run unless
the encoder is tested to be connected and working properly. If you get this error on
power up, the typical issue is that the MTR Logic cable is not connected, or the Max
Torque is too low. See troubleshooting guide for more info.
4. Homing If the system has booted up and the encoder diagnostic has passed,
then the screen will show the message HOMING.... During this phase the door
should be moving very slowly towards the fully open position, and the door should
press in the Home Switch located on the track.
5. Jog Reverse After pressing in the Home Switch, the screen will show the message
"Jog Reverse". During this phase, the door will move back off of the Home Switch so
that the door no longer is pressing the switch in.
6. Ready Assuming that everything went well during the bootup routine, the screen
will show the message "Ready" indicating that the door is ready for normal
operation. If any other error messages are shown, please consult the error messages
section and contact Dado Door if assistance is needed.
16

17
Normal Status of the LED's on the Motor Driver Board(Overview)
1. On power up, the GREEN LED on the lower left of the Motor Driver board should
always be on.
2. The Motor Driver board RED LED should be OFF on initial power up, but after
several seconds should briefly flash ON for less than a second, then go back off***
3. The Power Supply board Green LED's for 24V, 5V should be ON
4. The Main Board Green LED's for 5V, 3.3V should be ON.
***On power up, if the RED Fault LED on the motor driver board is lit right away, then
there is a problem:
1. The Motor Logic cable is not plugged in from the Master Controller to the motor.
2. On the motor, there is a set of five wires that go to the small circuit board located
on the motor. This set of wires may be damaged, or the plug is not seated properly.
3. If the motor has been plugged into the Master Controller using ANY port other
than the MTR Logic port, the motor may have been damaged causing this fault.
See additional information on troubleshooting.
POWER SUPPLY
BOARD
PWR
Fault
Motor
Driver
Dado Master Controller Unit
LED Status Indicators
LCD
MAIN BOARD
24V
5V
5V
3.3V

18
Troubleshooting the Motor Driver FAULT ERROR LED:
On the bottom right hand corner of the master controller, look on the motor driver
PCB for LED activity upon power up. !If the motor is connected properly, there will
ONLY be one LED that turns on right away on power up, it is the lower left Green
LED on the Motor driver board marked "PWR". !The PWR LED indicates that the
motor driver board has 24volts. If the RED FAULT LED (near the center of the Motor
Driver board) is ON right away at power ON, then there is a problem between the
master controller and the motor. !The problem may be that the CAT5 cable is
damaged or cross wired, or maybe connectors or wires are damaged on the
motor, etc. On the end of the motor, there are 5 wires that are associated with this
error: Black, Red, Blue, Green, and White. These wires have a 5 conductor plastic
connector attached that plug into the small circuit board on the motor. The order
of the colors are Black, Red, White, Green, Blue. Be sure that the CAT5 cable to the
motor is wired 'straight through', with no crossover. Keep all pairs together, do not
split any wires out of a pair. Each end of the CAT5 cable should be identical colors,
not mirrored colors.
When the connection problem is resolved, on power up the motor driver board will
only have the!Green PWR LED lit up. The master controller on bootup does several
diagnostic routines. If the FAULT LED is LIT immediately on Power ONs, the system will
never boot up and pass the diagnostics test. First check that the MOTOR LOGIC
cable is plugged between the master controller and the motor. It may be required
to plug in the connector on each end several times to insure the copper
connections are cleaned. A good rule of thumb is to plug in the cable on each
end 5 times to clean the copper contacts on the plug. Also, inspect that the 5
wires from the motor are secure in the plastic connector. Gently pull on each wire
to see if one may have been broken, in which case the wire may pull out of the
connector.
A Fault on the Motor Driver indicated by the RED LED being on immediately at
power up is not a problem that can be solved with settings in the Master Controller.
NOTE: On some earlier versions of the Motor Driver circuit board (prior to 2013) the
Fault LED near the center of the board may have been GREEN. All newer boards
use RED.
See Section on Advanced Details on the FAULT LED ERROR.