Daewoo DWD-HC1011 User manual

Service Manual
Washing Machine
Model: DWD-HC1011 / HC1211
DAEWOO ELECTRONICS CORP.
S/M No. :
http : //svc.dwe.co.kr Aug. 2013
✔Caution
: In this Manual, some parts can be changed for improving,
their performance without notice in the parts list. So, if you
need the latest parts information, please refer to PPL(Parts
Price List) in Service Information Center (http://svc.dwe.co.kr).
DWDHC10101

AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER
AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER
AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER
AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER
AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER
AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER
AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER
AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER AUTO WASHER
AUTO WASHER
WASHING MACHINE
Contents
1. SPECIFICATIONS....................................................................................................................2
2. INSTALLATION .......................................................................................................................3
Removing transit bolts ......................................................................................................3
Installation place requirement...........................................................................................4
BS Plug Safety Details (For U.K. User)............................................................................4
Connecting inlet hose .......................................................................................................5
Installation of drain hose...................................................................................................6
Level adjustment...............................................................................................................7
3. MAINTENANCE .......................................................................................................................8
Cleaning your washer .......................................................................................................8
Cold condition ...................................................................................................................8
Cleaning the water inlet filter ............................................................................................9
Cleaning the drain pump filter...........................................................................................9
Cleaning the detergent case...........................................................................................10
Cleaning the washing drum ............................................................................................10
4. DIRECTION FOR DISASSEMBLY........................................................................................11
5. EXPLODE VIEW AND PARTS LIST.....................................................................................14
6. FUNCTIONS OF THE CONTROL PANEL............................................................................23
7. FUNCTIONS OF THE CONTROLLER..................................................................................25
8. FUNCTION OF THE CONVENIENT SERVICE.....................................................................27
9. TROUBLESHOOTING GUIDE ..............................................................................................29
10. WIRING DIAGRAM ..............................................................................................................33

1. SPECIFICATIONS
2
SPECIFICATIONS
■ Accessories
POWER SOURCE 220-240V, 50/60Hz
DiMENSION (WXDXH) 595 x 610 x 850 MM
WEIGHT 59Kg(NET) / 63Kg(GROSS)
WATER CONSUMPTION 50ὀ
POWER CONSUMPTION 2200W
MAXIMUM MASS WASH 9 Kg
OF TEXTILE SPIN 9 Kg
WASHER TYPE DRUM TYPE (FRONT LOADING WASHING MACHINE)
OPERATING WATER PRESSURE 0.3 ~ 8kgf/cm2(29.4 ~ 784kPa)
MODEL DWD-HC1011 / HC1211
Inlet hose Manual Cap holder(3EA)
DETERGENT CASE
INLET HOSE
HOT
(OPTION) COLD
DOOR
LOWER COVER ADJUSTABLE LEG
HOSE DRAIN
CONTROL PANEL
POWER CORD

2. INSTALLATION
3
INSTALLATION
■ Transit bolts
The appliance is fitted with transit bolts to prevent internal damage during transport.
■ Removing transit bolts
1. To prevent internal damage during transport, the
special 3 bolts are locked. Before operating the
washer, remove the bolts along with the rubber
bungs.
• If they are not removed, it may cause heavy
vibration, noise and malfunction.
2. Unscrew the 3 bolts with the spanner supplied,
and take out the 3 bolts with the rubber bungs.
Keep the 3 bolts and the spanner for future use.
• Whenever the appliance is transported, the
transit bolts must be refitted.
3. Close the holes with the caps supplied.

4
INSTALLATION
■ Installation place requirement
■ BS Plug Safety Details (For U.K. User)
Level floor :
Allowable slope under entire washer is 1°.
Power outlet :
Must be with 1.5 meters of entire side of location of
washer. Do not overload the outlet with more than
one appliance.
Additional Clearance :
For wall, door and floor modeling is required.
(10cm : rear / 2cm : right & left side)
Do not place or store laundry products on top of
washer at any times.
They can damage the finish or controls.
As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings
identifying the terminals in your plug, proceed as follows:
The wire which is coloured Green and Yellow must be connected to the terminal in the plug which is marked
with the letter E or by the earth symbol or coloured Green or Green and Yellow.
The wire which is coloured Blue must be connected to the terminal which is marked with the letter N or coloured Black.
The wire which is coloured Brown must be connected to the terminal which is marked with the letter L or
coloured Red.
If a 13 amp (BS 1363) plug is used, fit a 13amp BS 1362 fuse.
IMPORTANT
THE WIRES IN THIS MAINS LEAD ARE COLOURED IN ACCORDANCE WITH THE FOLLOWING CODE:
GREEN AND YELLOW : EARTH
BLUE : NEUTRAL
BROWN : LIVE
This appliance must be earthed

5
INSTALLATION
FOR ORDINARY TAP
6Connect the inlet hose
adapter of the hose to the
water inlet of the washer by
turning it clockwise to be fixed
tightly.
• Please check the rubber
packing present inside the inlet
hose adapter of the hose.
1Pull down the collar
of the inlet hose to
separate it from the
water tap adapter.
2Loosen the four
screws properly in
order to fit into
water tap.
4Remove the tape,
and screw connector
B into connector A
tightly.
5Connect the inlet
hose to the water tap
adapter by pulling down
the collar of the hose
end.
3Fit the water tap adapter into
the water tap and tighten the
four screws evenly while
pushing up the adapter so that
the
rubber packing can stick to the
water tap tightly.
■ Connecting inlet hose
In using only one water tap or in case of only one water inlet valve, connect the inlet hose to the cold water inlet valve.
Option : Be careful not to confuse hot water inlet and cold water inlet.
FOR SCREW-SHAPED TAP
3 Connect the inlet hose adapter
to the water inlet of the washer
and turn it to be fixed.
• Check the packing in the inlet.
1Connect the inlet hose
to the water tap
adapter by pulling
down the collar of the
hose end.
2 Connect the
connector- inlet
supplied if
necessary.
Inlet Hose
Connector D
Rubber
Packing
Connector C
Connector
Inlet

Rubber
Packing
Connector D
Connector C
Hose
TAPE
Connector B
Connector A

6
INSTALLATION
■ Installation of drain hose■ Installation of drain hose
• The drain hose should not be placed higher than 100cm above the floor.
• Proper securing of the drain hose will protect the floor from damage due to water leakage.
• When the drain hose is too long, do not force back in to the washer. This cause abnormal noise.
Laundry tub
Tie
strap
max. 100 cm
min. 60cm
max. 100 cm
min. 60cm

7
INSTALLATION
■ Level adjustment
1. The level adjustment of the washing machine
prevents excessive noise and vibration.
Install the washing machine on a solid and even
floor surface, if possible, in a corner of the room.
Note: The wooden floor may cause excessive
vibration.
2. If the floor is uneven, adjust the adjustable leg as
the following.
(Do not insert pieces of wood etc. under legs.)
• Please check whether there is any gap between
four adjustable legs and the floor.
• Turn adjustable legs by the enclosed spanner in
order to adjust the level of the washing machine.
• Make it sure that there is no swaying of the
washing machine and check that the washing
machine is even completely. (use a spirit level)
• After the level adjustment is finished, turn fixing
nuts up tightly so that the washing machine
maintains the adjustment.
leg
leg
Fixing Nut
❈ Diagonal Check
When pushing down the edges of the washing
machine top plate diagonally, the machine should
not move up and down at all.
(Please, check both of two directions)
If machine rocks when pushing the machine top
plate diagonally, adjust legs again.

3. MAINTENANCE
8
MAINTENANCE
❈Before cleaning the washer interior, unplug the electrical power cord avoid electrical shock hazards.
■ Cleaning your washer
1. Exterior
Proper care of your washer can extend its life.
The outside of the machine can be cleaned with warm water and a neutral non abrasive household detergent.
Immediately wipe off any spills. Wipe with damp cloth.
Try not to hit surface with sharp objects.
• Do not use methylated spirits, diluents or similar products.
2. Interior
Dry around the washer door opening, flexible gasket and door glass.
Run washer through a complete cycle using hot water.
Repeat process if necessary.
• Remove hard water deposits using only cleaners labeled as washer safe.
■ Cold condition
If the washer is stored in an area where freezing may occur or moved in freezing temperature,
follow these instructions to prevent damage to the washer.
1. Turn off water supply tap.
2. Disconnect hoses from water supply and drain water from hoses.
3. Plug electrical cord into a properly grounded electrical outlet.
4. Add 1gallon(3.8L) of nontoxic recreational vehicle(RV) antifreeze into empty wash drum.
Close the door.
5. Set spin cycle and let washer spin for 1minute to drain out all water.
6. Unplug eletrical power cord, dry the drum interior, and close the door.
7. Remove detergent case and dry excessive water from the compartments.
8. Store washer in an upright position.
9. To remove antifreeze from washer after storage, run empty washer through a complete cycle using detergent.
Do not add wash load.

9
MAINTENANCE
■ Cleaning the water inlet filter
• "IE" error message will blink on the control panel when water does not enter the detergent drawer.
• If your water is very hard or contains traces of lime deposit, the water inlet filter may become clogged.
• It is therefore a good idea to clean it from time to time.
■ Cleaning the drain pump filter
• The drain filter collects threads and small objects left in the laundry.
• Check regularly that the filter is clean to ensure smooth running of your machine.
CAUTION Be careful when draining if the water is hot.
1. Turn off the
water tap.
2. Unscrew the
water inlet
hose.
3. Clean the filter
using a had
bristle brush.
4. Tighten up the
inlet hose.
1. Open the lower cover(1) by
using a coin. Turn the cap
hose(2) to pull out the hose.
Pull out the hose maximally.
(About 13~14cm.)
2. Unplug the cap hose(2), allowing
the water to flow out. At this time use
a vessel to prevent water flowing on
to the floor. When water does not
flow any more, turn the pump
filter(3) open to the left.
3. Remove any foreign material
from the pump filter(3). After
cleaning, turn the pump filter
clockwise and insert the cap
hose(2) to the original place.
Close the lower cover.
1
100
2
3
about
13~14cm
23
about
13~14cm
■ Cleaning the water inlet filter
• "IE" error message will blink on the control panel when water does not enter the detergent drawer.
• If your water is very hard or contains traces of lime deposit, the water inlet filter may become clogged.
• It is therefore a good idea to clean it from time to time.

10
MAINTENANCE
■ Cleaning the detergent case
❈After a while detergents and fabric softeners leave a deposit in the detergent case.
• It should be cleaned from time to time with a jet of running water.
•If necessary it can be removed completely from the machine by pressing the catch downwards and by pulling it out.
• To facilitate cleanling, the upper part of the fabric softener compartment can be removed.
Inlet box recess
❈Detergent can also accumulate inside the recess which should be cleaned
occasionally with an old toothbrush.
• Once you have finished cleaning, replace the detergent case and run a rinse
cycle without laundry.
MAX
max
MAX
max
■ Cleaning the washing drum
• If you live in a hard water area, limescale may continuously build up in places where it cannot be seen and thus
not easily removed.
• Over time the build up of scale clogs appliances, and if it is not kept in check these may have to be replaced.
• Although the washing drum is made of stainless steel, specks of rust can be caused by small metal articles (paper
clips, safety pins) which have been left in the drum.
• The washing drum should be cleaned from time to time.
• If you use descaling agents, dyes or bleaches, make sure they are suitable for washing machine use.
❈Descaler may contain chemicals that may damage part of your washing machine.
❈Remove any spots with a stainless steel cleaning agent.
❈Never use steel wool.
■ Cleaning the detergent case
❈After a while detergents and fabric softeners leave a deposit in the detergent case.
• It should be cleaned from time to time with a jet of running water.
•If necessary it can be removed completely from the machine by pressing the catch downwards and by pulling it out.
• To facilitate cleanling, the upper part of the fabric softener compartment can be removed.

4. DIRECTION FOR DISASSEMBLY
11
DIRECTION FOR DISASSEMBLY
DOOR LOCK SWITCH
1) Open the door and remove the gasket clamp. 2) Remove the gasket from the front cabinet.
HEATER AND THERMISTOR
1) Remove four screws on the back cover, and
remove the back cover.
2) Remove connectors and the earth terminal.
3) Remove the door lock switch. 4) Remove two screws, and push the door lock switch
to the right direction.

12
DIRECTION FOR DISASSEMBLY
3) Remove the nut by using a box wrench, and
remove the earth terminal.
4) Loosen the nut by using a box wrench, and pull out
the heater.
UNIVERSAL MOTOR
1) Remove the belt from the pulley. 2) Lay the right side of the washer on the floor,
and remove the connector.
3) Remove two bolts and two nuts mounting the motor
by using a box wrench.
4) Remove the motor from the tub.

13
DIRECTION FOR DISASSEMBLY
DRAIN PUMP
1) Lay the right side of the washer on the floor. 2) Remove connectors.
3) Remove the screws. 4) Remove the drain hose and the hose water supply.
5) Remove the inner drain hose, and remove the drain pump.

5. EXPLODE VIEW AND PARTS LIST
14
EXPLODE VIEW AND PARTS LIST
■ BOX INLET AS
A01
A02
A03
A04
A05
A08
A07
A09
A10
A06
A12
A13
A11
A14
A15

15
EXPLODE VIEW AND PARTS LIST
A01 HANDLE CASE (CASE HANDLE) 36111T3F00 ABS, D-H'S 1ST 1 DWD-HT1011
A02 CASE DETERGENT 36111T3G00 D-H'S 1ST , PP 1 D-HT1011
A03 CAP SOFTENER 3617512000 D-FT'S, F1-F7, PP 1
A04 BOX INLET 3610526500 PP 1
A05 NOZZLE AS 3618103300 PP , NOZZLE T 1
3618112400 PP , NOZZLE U
A06 SCREW TAPPING 7122402011 T2S TRS 4x20 MFZN 1
A08 HOSE INLET 3613276600 EPDM U-TRAP 1
A09 CLAMP HOSE I 3611201400 HSW3, D2.6, MFZN, ID=38 1
A10 HOSE WATER SUPPLY 3613270900 EPDM, ID9.5, OD14.5, L=225 2(3) COLD(+HOT)
A11 CLAMP HOSE 3611205800 100H, ID=13.8 W=10.0 0.9T 4(6) COLD(+HOT)
3615414900 220-240V 2-WAY PP/BRACKET COLD VALVE
A12 VALVE INET 3615414910 220-240V 2WAY NYLON VDE 1
3615416821 220-240V.VDE.BITRON.2WAY + DR TECH COLD VALVE(EU)
A13 VALVE INLET 3615414800 220-240V,50/60Hz,1WAY 1HOT VALVE
3615416720 220-240 50/60-1WAY,HOT,BITRON,VDE HOT VALVE(EU)
A14 SCREW TAPTITE 7272400811 TT3 TRS 4X8 MFZN 2(4) COLD(+HOT)
A15 DECO CASE HANDLE 36116DWL00 ABS, D-H'S 1ST 1 D-HT1011
No. PART NAME PART CODE SPECIFICATION Q'TY REMARK

16
EXPLODE VIEW AND PARTS LIST
■ PANEL FRONT AS
P01
P02
P03
P05
P06
P07
P08
P09
P10
P04
P11
P12
P13
P14
P01 PANEL F 36142T4D00 ABS, D-H'S 1ST 1
P02 DECO WINDOW 36116DWM00 ABS, D-H'S 1ST 1
P03 DECO COURSE 36116DWN00 ABS, D-H'S 1ST 1
P04 BUTTON OPTION 3616650000 ABS, D-H'S 1ST 1
P05 BUTTON FUNCTION 3616650100 ABS, D-H'S 1ST 1
P06 WINDOW COURSE 3615512800 ABS, D-H'S 1ST 1
P07 WINDOW DISPLAY 3615512700 ABS(TR558), D-H'S 1ST 1
P08 WINDOW FUNCTION 3615512600 ABS(TR558), D-H'S 1ST 1
P09 BUTTON START 3616650200 ABS, D-H'S 1ST 1
P10 BUTTON POWER 3616650300 ABS, D-H'S 1ST 1
P11 KNOB DIAL 3613409700 ABS, D-H'S 1ST 1
DECO KNOB DIAL 36116DWP00 ABS, D-H'S 1ST 1
P12 HOLDER COURSE 3613065800 HIPS, D-H'S 1ST 1
P13 HOLDER FUNCTION 3613065700 HIPS, D-H'S 1ST 1
P14 PCB AS PRPSSWM010 D-HT1011 / HD1411 1
No. PART NAME PART CODE SPECIFICATION Q'TY REMARK

17
EXPLODE VIEW AND PARTS LIST
C01 CABINET F - D-HT's/HD's 1
C02 SWITCH DOOR LOCK 3619047100 1
SCREW TAPPING 7122401208 T2S TR4*12 SUS 2
C03 COVER PUMP 3611433400 ABS, D-H'S 1
C04 FRAME DOOR I 36122WD600 PP, D-H'S 1
SCREW TAPPING 7115402008 T1S FLT4*20 SUS 13
C05 DOOR GLASS 361A11070T GLASS PI300 M,F 1
C06 FRAME DOOR O 36122WD700 ABS, D-H'S 1
C07 DECO FRAME DOOR 36116DWK00 ABS, D-H'S 1
C08 HANDLE DOOR 3612614700 ABS, D-H'S 1
C09 HOOK DOOR 3613101900 ZNDC, D-H'S 1
C10 PIN HANDLE 3618200210 SUS304, D3, L53 1
SPRING HOOK 3615119600 SUS D1.4 1
C11 HINGE DOOR 3612904700 ALDC, D-H'S 1
C12 CAP HINGE DOOR 3610916500 POM 1
SCREW TAPPING 3616030000 F/T BOLT(SE)5*12 SUS 2
NUT HEX 7S627W50X1 2
C13 CLAMP DOOR AS 3611204810 HSW3, D=1.4 GS 1
No. PART NAME PART CODE SPECIFICATION Q'TY REMARK
■ CABINET FRONT AS
C01
C02
C03
C04
C05
C06
C09
C10
C08
C07
C11
C12
C13

18
EXPLODE VIEW AND PARTS LIST
■ TUB ASS’Y
D16
D17
D20
D18
D19
D28
D01
D02
D03
D04
D05
D06
D07
D08
D09
D10
D11
D12
D13 D15
D14
D24
D25 D21
D22
D23
D26
D27
D30
D31
D32
D33 D34
D02
D29

19
EXPLODE VIEW AND PARTS LIST
D01 BALANCER WEIGHT F L/R 3616106330 D-FC/FB Ěڏ 2 6.5 kg (L,R 2EA, FD’s)
D02 SPECIAL SCREW 3616029400 SWCH 8.5X30 11
B/W Front / B/W Top
D03 GASKET 3612327600 EPDM 1
D04 NOZZLE SHOWER 3618113200 PP 1
D05 CLAMP GASKET AS 3611204530 HSW3, F'S WIRE L1060 1
D06 TUB *F 3618831000 FRPP, FT1081 1
D07 SPECIAL SCREW 3616029800 SWCH 6.5X30 14
D08 FIXTURE HEATER 3612007310 SUS 304 0.7T 440X45 1
D09 DRUM SUB AS 3617004050 D-H, F'S STAR DRUM 1
D10 LIFTER WASH 361A400410 PP D-F'S NANO 3
D11 SPIDER AS 361A301500 D-FT1081 1
D12 SPECIAL SCREW 3616029500 SUS430 8*25 3
D13 HOSE DRAIN 3613267300 EPDM 1
D14 CLAMP AS 3611203210 ID=61, WIRE+GUIDE+BOLT, GS 1
D15 CLAMP HOSE 3611201401 HSW3,YW,D2.6,ID36,W44.5 1
D16 AIR TRAP 361A500101 PP 1
D17 CLAMP HOSE 3611204700 D26 1
D18 HOSE AIR 3613268600 ID=4,OD=8, L=580 1
D19 TUB REAR 3618831100 FRPP, FT1081 1
D20 BEARING INNER 3616303100 F,L,E,U,6206Z 1
D21 BEARING OUTER 3616303200 F,L,E,U,6205Z 1
D22 WATER SEAL 361A600100 NBR 1
D23 GASKET TUB 3612321601 EPDM L1600(-0~ +10) 1
D24 DAMPER FRICTION 361A700121 120N CIMA ST=170-260 DL=197.5 LOW NOISE 2
D25 DAMPER PIN 361A700200 AKS D=14.5 2
D26 HOSE VENT 3613267100 EPDM 1
D27 CLAMP HOSE 3611204700 D26 1
D28 SPRING SUSPENSION L 3615118710 FU1081, D=3.2 L=165 K=0.664 1
SPRING SUSPENSION R 3615118760 FU1081, D=3.2 L=159 K=0.455 1
D29 BALANCER WEIGHT TOP 3616112800 D-FC’s, 6Kg 1 ֭۝ Ҝ ۽ڏL@ŝঐ ֭۝
D30 UNIT MOTOR UNIVERSAL 36189L4H12 AC220~240/50 D-FU G&J GJ-2UA011A 45T(AL) 1
D31 PULLEY 3618433200 ALDC, D-FU 1
D32 BELT V 3616591110 GATES 4PJ1120 BUTADIENE RUBBER 1
D33 UNIT BUBBLE PUMP AS 36189L4120 220-240V DBK-240DB RP CHSHION 1
D34 HEATER WASH 3612803700 230V 2000W.1R5A721002.IRCA FUSE 2EA 1
No. PART NAME PART CODE SPECIFICATION Q'TY REMARK