Dahua NVR2 Series VR2104 User manual

Network Video Recorder
User Manual (V2.2.5)
UD.6L0202D1060A02

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Regulatory information
FCC information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the
applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC
Directive 2004/108/EC.
2002/96/EC (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal
waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal
waste in the European Union. See the product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For
proper recycling, return the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info.

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Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
•Ensure unit is installed in a well-ventilated, dust-free environment.
•Unit is designed for indoor use only.
•Keep all liquids away from the device.
•Ensure environmental conditions meet factory specifications.
•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it
may cause damage to the sensitive electronics within the unit.
•Use the device in conjunction with an UPS if possible.
•Power down the unit before connecting and disconnecting accessories and peripherals.
•A factory recommended HDD should be used for this device.
•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the battery
manufacturer.

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Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer.
This manual is applicable to the models listed in the following table.
Series
Model
Type
NVR2XXX
NVR2104
NVR2208
Network Video Recorder
NVR2XXX-P
NVR2204-P4
NVR2208-P8
NVR2216-P8
Network Video Recorder

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Product Key Features
General
Connectable to network cameras, network dome and encoders.
Connectable to the third-party network cameras like AXIS, ONVIF, PANASONIC, PSIA,
SAMSUNG and SANYO.
PAL/NTSC adaptive video inputs.
Each channel supports dual-stream.
Up to 16 network cameras can be connected.
Independent configuration for each channel, including resolution, frame rate, bit rate, image quality,
etc.
The quality of the input and output record is configurable.
Local Monitoring
Simultaneous HDMI and VGA outputs.
HDMI output and VGAoutput at up to 1920×1080 resolution.
Multiple screen display in live view is supported, and the display sequence of channels is adjustable.
Live view screen can be switched in group, and manual switch and automatic cycle live view are also
provided, and the interval of automatic cycle can be adjusted.
Quick setting menu is provided for live view.
Motion detection, tamper-proof, video exception alert and video loss alert functions.
Privacy mask.
Multiple PTZ protocols supported; PTZ preset, patrol and pattern.
Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
Up to 2 SATA hard disks can be connected. (Each disk with a maximum of 4TB storage capacity.)
8 network disks (8 NAS disks, or 7 NAS disks+1 IP SAN disk) can be connected.
HDD group management.
Support HDD standby function.
HDD property: redundancy, read-only, read/write (R/W).
HDD quota management; different capacity can be assigned to different channel.
Recording and Playback
Holiday recording schedule configuration.
Normal and event video encoding parameters.
Multiple recording types: manual, normal, alarm, motion, motion | alarm, motion & alarm.
8 recording time periods with separated recording types.
Pre-record and post-record for alarm, motion detection for recording, and pre-record time for
schedule and manual recording.
Searching record files by events (alarm input/motion detection).
Tag adding for record files, searching and playing back by tags.
Locking and unlocking record files.
Local redundant recording.
Searching and playing back record files by channel number, recording type, start time, end time, etc.
Motion analysis for the selected area in the video.
Zooming in when playback.

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Playing reversely.
Adverse playback of multi-channel.
Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback,
and locating by dragging the mouse.
Up to 8-ch synchronous playback at 4CIF real time.
Backup
Export video data by USB or SATA device.
Export video clips when playback.
Management and maintenance of backup devices.
Alarm and Exception
Configurable arming time of alarm input/output.
Alarm for video loss, motion detection, tampering, abnormal signal, video input/output standard
mismatch, illegal login, network disconnected, IP confliction, abnormal record, HDD error, and
HDD full, etc.
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and
alarm output.
Automatic restore when system is abnormal.
Other Local Functions
Operable by mouse and remote control.
Three-level user management; admin user is allowed to create many operating accounts and define
their operating permission, which includes the limit to access any channel.
Operation, alarm, exceptions and log recording and searching.
Manually triggering and clearing alarms.
Import and export of device configuration information.
Network Functions
1 self-adaptive 10M/100M/1000M network interface.
4/8 independent PoE network interfaces for NVR22XX-P series.
IPv6 is supported.
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, and iSCSI are
supported.
TCP, UDP and RTP for unicast.
Remote search, playback, download, locking and unlocking of the record files, and support
downloading files broken transfer resume.
Remote parameters setup; remote import/export of device parameters.
Remote viewing of the device status, system logs and alarm status.
Remote keyboard operation.
Remote locking and unlocking of mouse.
Remote HDD formatting and program upgrading.
Remote system restart and shutdown.
RS-485 transparent channel transmission.
Alarm and exception information can be sent to the remote host
Remotely start/stop recording.
Remotely start/stop alarm output.
Remote PTZ control.
Two-way audio and voice broadcasting.

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Embedded WEB server.

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TABLE OF CONTENTS
Product Key Features ..............................................................................................................................5
Chapter 1 Introduction ................................................................................................................................ 11
1.1 Front Panel ....................................................................................................................................12
1.2 IR Remote Control Operations......................................................................................................14
1.3 USB Mouse Operation ..................................................................................................................17
1.4 Input Method Description..............................................................................................................18
1.5 Rear Panel .....................................................................................................................................19
Chapter 2 Getting Started............................................................................................................................20
2.1 Starting Up and Shutting Down the NVR......................................................................................21
2.2 Using the Wizard for basic configuration......................................................................................23
2.3 Adding and Connecting the IP Cameras........................................................................................27
2.3.1 Adding the Online IP Cameras....................................................................................27
2.3.2 Editing the Connected IP cameras and Configuring Customized Protocols................28
2.3.3 Editing IP cameras connected to the PoE interfaces (Only for NVR22XX-P series)....30
Chapter 3 Live View.....................................................................................................................................32
3.1Introduction of Live View .............................................................................................................33
3.2 Operations in Live View Mode......................................................................................................34
3.2.1 Using the Mouse in Live View....................................................................................34
3.2.2 Quick Setting Toolbar in Live View Mode..................................................................35
3.3 Adjusting Live View Settings........................................................................................................37
3.4User Logout...................................................................................................................................39
Chapter 4 PTZ Controls...............................................................................................................................40
4.1 Configuring PTZ Settings..............................................................................................................41
4.2 Setting PTZ Presets, Patrols & Patterns.........................................................................................42
4.2.1 Customizing Presets....................................................................................................42
4.2.2 Calling Presets ............................................................................................................43
4.2.3 Customizing Patrols....................................................................................................44
4.2.4 Calling Patrols.............................................................................................................45
4.2.5 Customizing Patterns ..................................................................................................46
4.2.6 Calling Patterns...........................................................................................................47
4.3 PTZ Control Toolbar .....................................................................................................................48
Chapter 5 Record Settings ............................................................................................................................49
5.1 Configuring Encoding Parameters.................................................................................................50
5.2 Configuring Record Schedule .......................................................................................................52
5.3 Configuring Motion Detection Record..........................................................................................56
5.4 Configuring Alarm Triggered Record............................................................................................58
5.5 Manual Record..............................................................................................................................60
5.6 Configuring Holiday Record .........................................................................................................61
5.7 Configuring Redundant Recording................................................................................................63
5.8 Configuring HDD Group for Recording........................................................................................65
5.9 Files Protection..............................................................................................................................66

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Chapter 6 Playback......................................................................................................................................68
6.1 Playing Back Record Files ............................................................................................................69
6.1.1 Playing Back by Channel............................................................................................69
6.1.2 Playing Back by Time.................................................................................................71
6.1.3 Playing Back by Normal Video Search.......................................................................72
6.1.4 Playing Back by Event Search ....................................................................................76
6.1.5 Playing Back by Tag ...................................................................................................79
6.1.6 Playing Back by System Logs.....................................................................................82
6.2 Auxiliary Functions of Playback...................................................................................................85
6.2.1 Playing Back Frame by Frame....................................................................................85
6.2.2 Digital Zoom...............................................................................................................85
6.2.3 Adverse Playback of Multi-channel............................................................................86
Chapter 7 Backup.........................................................................................................................................88
7.1 Backing up Record Files ...............................................................................................................89
7.1.1 Quick Export...............................................................................................................89
7.1.2 Backing up by Normal Video Search..........................................................................90
7.1.3 Backing up by Event Search .......................................................................................95
7.1.4 Backing up Video Clips ..............................................................................................97
7.2 Managing Backup Devices..........................................................................................................100
Chapter 8 Alarm Settings ..........................................................................................................................103
8.1 Setting Motion Detection Alarm..................................................................................................104
8.2 Setting Sensor Alarms .................................................................................................................106
8.3 Detecting Video Loss Alarm........................................................................................................109
8.4 Detecting Video Tampering Alarm.............................................................................................. 110
8.5 Handling Exceptions Alarm......................................................................................................... 112
8.6 Setting Alarm Response Actions ................................................................................................. 113
8.7 Triggering or Clearing Alarm Output Manually.......................................................................... 115
Chapter 9 Network Settings........................................................................................................................ 116
9.1 Configuring General Settings...................................................................................................... 117
9.2 Configuring Advanced Settings................................................................................................... 118
9.2.1 Configuring PPPoE Settings ..................................................................................... 118
9.2.2 Configuring DDNS................................................................................................... 118
9.2.3 Configuring NTP Server ...........................................................................................122
9.2.4 Configuring SNMP...................................................................................................123
9.2.5 Configuring Remote Alarm Host ..............................................................................123
9.2.6 Configuring Multicast...............................................................................................124
9.2.7 Configuring RTSP.....................................................................................................124
9.2.8 Configuring Server and HTTP Ports.........................................................................125
9.2.9 Configuring Email ....................................................................................................125
9.2.10 Configuring UPnP™.................................................................................................127
9.3 Checking Network Traffic...........................................................................................................129
9.4 Configuring Network Detection ..................................................................................................130
9.4.1 Testing Network Delay and Packet Loss...................................................................130
9.4.2 Exporting Network Packet........................................................................................130

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9.4.3 Checking the network status .....................................................................................131
9.4.4 Checking Network Statistics.....................................................................................132
Chapter 10 HDD Management............................................................................................................133
10.1 Initializing HDDs ........................................................................................................................134
10.2 Managing Network HDD ............................................................................................................136
10.3 Managing HDD Group................................................................................................................138
10.3.1 Setting HDD Groups.................................................................................................138
10.3.2 Setting HDD Property...............................................................................................139
10.4 Configuring Quota Mode.............................................................................................................141
10.5 Checking HDD Status .................................................................................................................143
10.6 HDD Detection............................................................................................................................145
10.7 Configuring HDD Error Alarms..................................................................................................147
Chapter 11 Camera Settings ...............................................................................................................148
11.1 Configuring OSD Settings...........................................................................................................149
11.2 Configuring Privacy Mask...........................................................................................................150
11.3 Configuring Video Parameters ....................................................................................................151
Chapter 12 NVR Management and Maintenance .............................................................................152
12.1 Viewing System Information.......................................................................................................153
12.1.1 Viewing Device Information.....................................................................................153
12.1.2 Viewing Camera Information....................................................................................153
12.1.3 Viewing Record Information.....................................................................................154
12.1.4 Viewing Alarm Information ......................................................................................154
12.1.5 Viewing Network Information ..................................................................................155
12.1.6 Viewing HDD Information .......................................................................................155
12.2 Searching & Export Log Files.....................................................................................................156
12.3 Importing/Exporting Configuration Files....................................................................................159
12.4 Upgrading System.......................................................................................................................160
12.4.1 Upgrading by Local Backup Device .........................................................................160
12.4.2 Upgrading by FTP.....................................................................................................160
12.5 Restoring Default Settings...........................................................................................................162
Chapter 13 Others................................................................................................................................163
13.1 Configuring General Settings......................................................................................................164
13.2 Configuring DST Settings ...........................................................................................................165
13.3 Configuring More Settings for Device Parameters......................................................................166
13.4 Managing User Accounts.............................................................................................................167
13.4.1 Adding a User ...........................................................................................................167
13.4.2 Deleting a User .........................................................................................................170
13.4.3 Editing a User ...........................................................................................................170
Appendix .....................................................................................................................................................172
Glossary.................................................................................................................................................173
FAQ .....................................................................................................................................................174
List of Compatible IP Cameras ..............................................................................................................180

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Chapter 1 Introduction

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1.1 Front Panel
NVR2104
NVR2208 & NVR2204-P4 & NVR2208-P8
①Status Indicator(Power, Status, Tx/Rx)
②USB Interface
③Digital panel
④Operation panel
Figure 1. 1 and NVR22XX-P
Table 1. 1 Description of Front Panel
No.
Name
Description
1
Status
Indicator
Power
Power indicator turns yellow when system is running.
Status
Status indicator blinks red when data is being read from or
written to HDD.
Tx/Rx
TX/RX indictor blinks yellow when network connection is
functioning properly.
2
USB Interface
Universal Serial Bus (USB) ports for additional devices such as
USB mouse and USB Hard Disk Drive (HDD).

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Table 1. 2 Description of Front Panel
No.
Name
Description
1
HDD Status Indicators
The corresponding indicator blinks when the HDD is being read
or written.
2
Panel Lock
You can lock or unlock the panel by the key.
3
Running Status Indicator
The indicator lights when the device is running.
4
USB Interface
Universal Serial Bus (USB) ports for additional devices such as
USB mouse and USB Hard Disk Drive (HDD).

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1.2 IR Remote Control Operations
The NVR may also be controlled with the included IR remote control, shown in Figure 1. 2.
Note: Batteries (2×AAA) must be installed before operation.
Figure 1. 2 Remote Control
The keys on the remote control closely resemble the ones on the front panel. See Figure 1. 2.
Table 1. 3 Description of the Soft Keyboard Icons
No.
Name
Description
1
POWER
Power on/off the device.
2
DEV
Enables/Disables Remote Control.
3
Alphanumeric Buttons
Switch to the corresponding channel in Live view or PTZ Control mode.
Input numbers and characters in Edit mode.
Switch between different channels in All-day Playback mode.
4
EDIT Button
Edit text fields. When editing text fields, it will also function as a
Backspace button to delete the character in front of the cursor.
On checkbox fields, pressing the button will tick the checkbox.
In PTZ Control mode, the button adjusts the iris of the camera.
In Playback mode, it can be used to generate video clips for backup.
Enter/exit the folder of USB device.
5
A Button
Adjust focus in the PTZ Control menu.
It is also used to switch between input methods (upper and lowercase

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alphabet, symbols and numeric input).
6
REC Button
Enter the Manual Record setting menu.
In PTZ control settings, press the button and then you can call a PTZ
preset by pressing Numeric button.
It is also used to turn audio on/off in the Playback mode.
7
PLAY Button
The button is used to enter the All-day Playback mode.
It is also used to auto scan in the PTZ Control menu.
8
INFO Button
Reserved.
9
VOIP Button
Switch between main and spot output.
In PTZ Control mode, it can be used to zoom out the image.
10
MENU Button
Press the button will help you return to the Main menu (after successful
login).
Press and hold the button for 5 seconds will turn off audible key beep.
In PTZ Control mode, the MENU/WIPER button will start wiper (if
applicable).
In Playback mode, it is used to show/hide the control interface.
11
PREV Button
Switch between single screen and multi-screen mode.
In PTZ Control mode, it is used to adjust the focus in conjunction with the
A/FOCUS+ button.
12
DIRECTION Button
Navigate between different fields and items in menus.
In the Playback mode, the Up and Down button is used to speed up and
slow down recorded video. The Left and Right button will select the next
and previous record files .
In Live View mode, these buttons can be used to cycle through channels.
In PTZ control mode, it can control the movement of the PTZ camera.
ENTER Button
Confirm selection in any of the menu modes.
It can also be used to tick checkbox fields.
In Playback mode, it can be used to play or pause the video.
In single-frame Playback mode, pressing the button will advance the
video by a single frame.
13
PTZ Button
In Auto-switch mode, it can be used to stop /start auto switch.
14
ESC Button
Back to the previous menu.
Press for Arming/disarming the device in Live View mode.
15
RESERVED
Reserved for future usage.
16
F1 Button
Select all items on the list when used in a list field.
In PTZ Control mode, it will turn on/off PTZ light (if applicable).
In Playback mode, it is used to switch between play and reverse play.
17
PTZ Control Buttons
Buttons to adjust the iris, focus and zoom of a PTZ camera.
18
F2 Button
Cycle through tab pages.
In synchronous playback mode, it is used to switch between channels.
Troubleshooting Remote Control:
Note: Make sure you have installed batteries properly in the remote control. And you have to aim the remote
control at the IR receiver in the front panel.
If there is no response after you press any button on the remote, follow the procedure below to troubleshoot.
Steps:

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1. Go to Menu > Settings > General > More Settings by operating the front control panel or the mouse.
2. Check and remember NVR ID#. The default ID# is 255. This ID# is valid for all the IR remote controls.
3. Press the DEV button on the remote control.
4. Enter the NVR ID# you set in step 2.
5. Press the ENTER button on the remote.
If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator
does not turn blue and there is still no response from the remote, please check the following:
1. Batteries are installed correctly and the polarities of the batteries are not reversed.
2. Batteries are fresh and not out of charge.
3. IR receiver is not obstructed.
If the remote still can’t function properly, please change a remote and try again, or contact the device provider.

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1.3 USB Mouse Operation
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse:
1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR.
2. The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible
reason may be that the two devices are not compatible, please refer to the recommended the device list
from your provider.
The operation of the mouse:
Table 1. 4 Description of the Mouse Control
Name
Action
Description
Left-Click
Single-Click
Live view: Select channel and show the quick set menu.
Menu: Select and enter.
Double-Click
Live view: Switch between single-screen and multi-screen.
Click and Drag
PTZ control: pan, tilt and zoom.
Tamper-proof, privacy mask and motion detection: Select target area.
Digital zoom-in: Drag and select target area.
Live view: Drag channel/time bar.
Right-Click
Single-Click
Live view: Show menu.
Menu: Exit current menu to upper level menu.
Scroll-Wheel
Scrolling up
Live view: Previous screen.
Menu: Previous item.
Scrolling down
Live view: Next screen.
Menu: Next item.

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1.4 Input Method Description
Figure 1. 3 Soft Keyboard
Description of the buttons on the soft keyboard:
Table 1. 5 Description of the Soft Keyboard Icons
Icons
Description
Icons
Description
English
Capital English
Numbers
Symbols
Lowercase/Uppercase
Backspace
Space
Enter
Exit

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1.5 Rear Panel
Figure 1. 4 NVR2104&2208
Table 1. 6 Description of Rear Panel Interfaces
No.
Item
Description
1
LAN Interfaces
Connector for LAN (Local Area Network).
2
RS-485 Interface
Connector for RS-485 devices.
3
Power Supply
12VDC power supply.
4
Power Switch
Switch for turning on/off the device.
5
USB
Connects USB disks and devices.
6
Ground
Ground (needs to be connected when NVR starts up).
7
HDMI
HDMI video output connector.
8
VGA
DB9 connector for VGA output. Display local video output and
menu.
9
AUDIO IN
BNC connector for audio input. (Also for two-way audio)
10
AUDIO OUT
BNC connector for audio output.
Figure 1. 5 NVR2204-P4/2208-P8
No.
Item
Description
1
LAN Network Interface
Connector for LAN (Local Area Network).
2
RS-485 Interface
Connects to RS-485 devices.
3
Power Supply
100~240VAC power supply
4
Power Switch
Switch for turning on/off the device.
5
USB Interface
Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).
6
GND
Ground (needs to be connected when NVR starts up).
7
HDMI Interface
HDMI video output connector.
8
VGA Output
DB9 connector for VGA output. Display local video output and menu.
9
Audio In
RCA connector for voice talk input
10
Audio Out
RCA connector for audio output

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11
Network interfaces with
PoE function
(for NVR22XX-P)
Network interface for the cameras and to provide power over Ethernet.
Chapter 2 Getting Started