Dahua IPC-HDW2100 User manual

HD IR Waterproof Network Dome Camera
User’s Manual
Version 4.3.1

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Welcome
Thank you for purchasing our Network camera!
This user’s manual is designed to be a reference tool for your system.
Please read the following safeguard and warnings carefully before you use this series product!
Please keep this user’s manual well for future reference!

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Important Safeguards and Warnings
1．Electrical safety
All installation and operation here should conform to your local electrical safety codes.
The power shall conform to the requirement in the SELV (Safety Extra Low Voltage) and the Limited
power source is rated 12V DC or 24V AC in the IEC60950-1. (Refer to general introduction)
Please note: Do not connect two power supplying sources to the device at the same time; it may
result in device damage! The product must be grounded to reduce the risk of electronic shock.
We assume no liability or responsibility for all the fires or electrical shock caused by improper handling
or installation.
We are not liable for any problems caused by unauthorized modification or attempted repair.
2．Transportation security
Heavy stress, violent vibration or water splash are not allowed during transportation, storage and
installation.
3．Installation
Do not apply power to the camera before completing installation.
Please install the proper power cut-off device during the installation connection.
Always follow the instruction guide the manufacturer recommended.
4．Qualified engineers needed
All the examination and repair work should be done by the qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or attempted repair.
5．Environment
This series network camera should be installed in a cool, dry place away from direct sunlight,
inflammable, explosive substances and etc.
Please keep it away from the electromagnetic radiation object and environment.
Please make sure the CCD (CMOS) component is out of the radiation of the laser beam device.
Otherwise it may result in CCD (CMOS) optical component damage.
Please keep the sound ventilation.
Do not allow the water and other liquid falling into the camera.
Thunder-proof device is recommended to be adopted to better prevent thunder.
The grounding studs of the product are recommended to be grounded to further enhance the reliability
of the camera.
6. Daily Maintenance
Please shut down the device and then unplug the power cable before you begin daily maintenance
work.

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Do not touch the CCD (CMOS) optic component. You can use the blower to clean the dust on the lens
surface.
Always use the dry soft cloth to clean the device. If there is too much dust, please use the water to
dilute the mild detergent first and then use it to clean the device. Finally use the dry cloth to clean the
device.
Please put the dustproof cap to protect the CCD (CMOS) component when you do not use the camera.
Dome enclosure is the optical component, do not touch the enclosure when you are installing the
device or clean the enclosure when you are doing maintenance work. Please use professional optical
clean method to clean the enclosure. Improper enclosure clean method (such as use cloth) may result
in poor IR effect of camera with IR function.
7. Accessories
Be sure to use all the accessories recommended by manufacturer.
Before installation, please open the package and check all the components are included.
Contact your local retailer ASAP if something is broken in your package.
Accessory Name
Amount
Network Camera Unit
1
Quick Start Guide
1
Installation Accessories Bag
1
CD
1

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Table of Contents
1General Introduction ........................................................................................................... 1
1.1 Overview ................................................................................................................1
1.2 Features .................................................................................................................1
1.3 Specifications.........................................................................................................2
2Structure .............................................................................................................................. 7
2.1 Components........................................................................................................... 7
2.2 Framework and Dimension ................................................................................... 7
3Device Installation...............................................................................................................9
3.1 Installation Steps ................................................................................................... 9
3.2 Restore Factory Default Setup Introduction....................................................... 11
4Quick Configuration Tool.................................................................................................. 12
4.1 Overview.............................................................................................................. 12
4.2 Operation ............................................................................................................. 12
5Web Operation.................................................................................................................. 14
5.1 Network Connection............................................................................................ 14
5.2 Login and Main Interface..................................................................................... 14
6FAQ ................................................................................................................................... 16
Appendix Toxic or Hazardous Materials or Elements........................................................... 17

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1General Introduction
1.1 Overview
This series network camera integrates the traditional camera and network video technology. It adopts
video data collection, transmission together. It can connect to the network directly without any auxiliary
device.
This series network camera uses standard H.264 video compression technology, which maximally
guarantees the video quality.
It supports the IR night vision function. In the night environments, the device can use the IR light to
highlight the object which is suitable for the surveillance function in the low illumination environments.
The waterproof design conforms to the IP 66 level. It has the sound waterproof function suitable for
use in the outdoor environments.
It can be used alone or used in a network area. When it is used lonely, you can connect it to the
network and then use a network client-end. Due to its multiple functions and various uses, this series
network camera is widely used in many environments such office, bank, road monitor and etc.
1.2 Features
User
Management
Different user rights for each group, one user belongs to one group.
The user right shall not exceed the group right.
Storage
Function
Support central server backup function in accordance with your configuration
and setup in alarm or schedule setting
Support record via Web and the recorded file are storage in the client-end
PC.
Support network storage function such as FTP.
Network
Monitor
Network camera supports one-channel video data transmit to network
terminal and then decode. Delaying time is within 270ms (network bandwidth
support needed)
Max supports 20 connections.
Adopt the following video transmission protocol: HTTP, TCP, UDP,
MULTICAST, RTP/RTCP, RTSP and etc.
Support web access.
Network
Management
Realize network camera configuration and management via Ethernet.
Support device management via web or client-end.
Power
External power adapter DC 12V.
Support PoE.
Warning！
Do not connect these two power supplying sources to the device at the
same time; it may result in device damage!
Assistant
Function
Log function
Support system resource information and running status real-time display.
Day/Night mode auto switch.
Support picture parameter setup such as electronic shutter and gain setup.
Support motion detect.
Backlight compensation: screen auto split to realize backlight compensation
to adjust the bright.
Support video watermark function to avoid vicious video modification.
Built-in IR light. Support IR night vision.
The enclosure conforms to the IP 66 protection. Has the waterproof function.

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1.3 Specifications
Please refer to the following sheet for network camera performance specification.
Model
Parameter
IPC-HDW2100
System
Main Processor
TIDavinci high performance DSP
OS
Embedded LINUX
System
Resources
Support real-time network, local record, and remote operation at the
same time.
User Interface
Remote operation interface such as WEB, DSS, PSS
System Status
Bit stream statistics, log, and software version.
Video Parameter
Image Sensor
1/3-inch CMOS
Pixel
1280(H)*960(V)
Day/night
Support IR-CUT switch
Gain Control
Fixed/Auto
White Balance
Manual/Auto
BLC
Off/BLC/WDR (1-100 adjustable)/HLC(anti-flicker is outdoor and is
valid only when exposure mode is auto with range 1-100)
Exposure Mode
Manual/Auto
It ranges from 1/3 to 1/10000.
Video
Compression
Standard
H.264/H.264H/H.264B/MJPEG
Note: Some versions do not support H.264H.
Video Frame
Rate
PAL:
Main stream (1280*960@15fps),
extra stream ( 704*576@15fps)
Main stream (1280*720@25fps),
extra stream ( 704*576@25fps)
NTSC:
Main stream (1280*960@15fps),
extra stream ( 704*480@15fps)
Main stream (1280*720@30fps),
extra stream ( 704*480@30fps)
Video Bit Rate
H.264: 56Kbps-6144Kbps
MJPEG: adjustable and bit rate is adjustable.
Support customized setup.
Video Flip
Support mirror.
Support flip function.
Snapshot
Max 1f/s snapshot. File extension name is JPEG.
Privacy Mask
Supports max 4 privacy mask zones
Video Setup
Support parameter setup such as bright, contrast.
Video
Information
Channel title, time title, motion detect, camera masking.
Lens
2.8mm, 3.6mm, 6mm, 8mm. Fixed focus.
Lens Interface
M12. Lens is the default accessories
Video
Motion Detect
396 (18*22) detection zones; sensitivity level ranges from 0 to 100;
area threshold ranges from 0 to 100.
Activation event: video storage, image snapshot, log, email function
and etc.
Rec
ord
Record Priority
Manual >External alarm>Video detect>Schedule

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Network
Wire Network
1-ch 10/100 M Ethernet , RJ45 port
Network Protocol
HTTP, TCP/IP, ARP, RTSP, RTP,UDP, RTCP, SMTP, FTP, DHCP,
DNS, DDNS, PPPOE, IPv4/6, SNMP, UPNP, NTP
Remote
Operation
Monitor, system setup, file download, log information, maintenance ,
upgrade and etc
Restore Default
Setup
Built-in Reset button
IR light
IR light 15M.
General Parameter
Power
DC12V power and PoE.
Warning！
Do not connect these two power supplying sources to the device
at the same time; it may result in device damage!
Power
Consumption
4.5W MAX
Working
Temperature
-20℃~+60℃
Working
Humidify
≤95%
Dimensions(mm)
Φ113×86
Weight
280g (Excluding box)
Installation
Ceiling and wall mount
Model
Parameter
IPC-HDW2200S
IPC-HDW3200S
IPC-HDW3300S
System
Main Processor
TIDavinci high performance DSP
OS
Embedded LINUX
System
Resources
Support real-time network, local record, and remote operation at the
same time.
User Interface
Remote operation interface such as WEB, DSS, PSS
System Status
Bit stream statistics, log, and software version.
Video Parameter
Image Sensor
1/3-inch CMOS
1/2.8-inch CMOS
1/3-inch CMOS
Pixel
1920(H)*1080(V)
2048(H)*1536(V)
Day/night
Support IR-CUT switch
Gain Control
Fixed/Auto
White Balance
Manual/Auto
BLC
On/Off
Exposure Mode
Manual/Auto
It ranges from 1/3 to 1/10000.
Video
Compression
Standard
H.264/H.264H/H.264B/MJPEG
Note: Some versions do not support H.264H.
Video Frame
Rate
PAL:
Main stream
(1920*1080@25fps),
extra stream
( 704*576@25fps)
PAL:
Main stream
(1920*1080@25fps),
extra stream
( 704*576@25fps)
PAL:
Main stream
(2048*1536@18fps)
extra stream
( 704*576@18fps),
Main stream
(1920*1080@25fps)
extra stream

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( 704*576@25fps)
NTSC:
Main stream
(1920*1080@30fps),
extra stream
( 704*480@30fps)
NTSC:
Main stream
(1920*1080@30fps),
extra stream
( 704*480@30fps)
NTSC:
Main stream
(2048*1536@18fps)
extra stream
( 704*480@18fps),
Main stream
(1920*1080@25fps)
extra stream
( 704*480@30fps)
Video Bit Rate
H.264: 56Kbps-8192Kbps
MJPEG: adjustable and bit rate is adjustable.
Support customized setup.
Video Flip
Support mirror.
Support flip function.
Snapshot
Max 1f/s snapshot. File extension name is JPEG.
Privacy Mask
Supports max 4 privacy mask zones
Video Setup
Support parameter setup such as bright, contrast.
Video
Information
Channel title, time title, motion detect, camera masking.
Lens
2.8mm, 3.6mm, 6mm,
8mm. Fixed focus.
3.6mm, 6mm, 8mm. Fixed focus.
Lens Interface
M12. Lens is the default accessories
Video
Motion Detect
396 (18*22) detection zones; sensitivity level ranges from 0 to 100;
area threshold ranges from 0 to 100.
Activation event: video storage, image snapshot, log, email function
and etc.
Record
Record Priority
Manual >External alarm>Video detect>Schedule
Storage
Management
FTP storage
Network
Wire Network
1-ch 10/100 M Ethernet , RJ45 port
Network Protocol
HTTP, TCP/IP, ARP, RTSP, RTP,UDP, RTCP, SMTP, FTP, DHCP,
DNS, DDNS, PPPOE, IPv4/6, SNMP, UPNP, NTP
Remote
Operation
Monitor, system setup, file download, log information, maintenance ,
upgrade and etc
Restore Default
Setup
Built-in Reset button
IR light
IR light 20M.
IR light 25M.
IR light 20M.
General Parameter
Power
DC12V power and PoE.
Warning！
Do not connect these two power supplying sources to the device
at the same time; it may result in device damage!
Power
Consumption
4.5W MAX
Working
Temperature
-20℃~+60℃
Working
Humidify
≤95%
Dimensions(mm)
Φ113×86
Weight
280g (Excluding box)
Installation
Ceiling and wall mount

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Model
Parameter
IPC-HDW4100S
IPC-HDW4200S
IPC-HDW4300S
System
Main Processor
High performance DSP
OS
Embedded LINUX
System
Resources
Support real-time network, local record, and remote operation at the
same time.
User Interface
Remote operation interface such as WEB, DSS, PSS
System Status
Bit stream statistics, log, and software version.
Video Parameter
Image Sensor
1/3-inch CMOS
1/2.8-inch CMOS
1/3-inch CMOS
Pixel
1280(H)*960(V)
1920(H)*1080(V)
2048(H)*1536(V)
Day/night
Support day/night mode switch
Gain Control
Fixed/Auto
White Balance
Manual/Auto
BLC
On/Off
Exposure Mode
Manual/Low noise/Low motion blur/Auto
It ranges from 1/3 to 1/10000
Video
Compression
Standard
H.264/H.264H/MJPEG
Note: Some versions do not support H.264H.
Video Frame
Rate
PAL:
Main stream
(1280*960@25fps),
extra stream1
( 704*576@25fps)
extra stream2
( 1280*720@8fps)
PAL:
Main stream
(1920*1080@25fps),
extra stream 1
( 704*576@25fps)
extra stream2
( 1280*720@11fps)
PAL:
Main stream
(2048*1536@20fps),
extra stream 1
( 704*576@20fps),
extra stream2
( 1280*720@1fps),
Main stream
(1920*1080@25fps),
extra stream 1
( 704*576@25fps)
extra stream2
( 1280*720@11fps)
NTSC:
Main stream
(1280*960@30fps),
extra stream 1
( 704*480@30fps)
extra stream2
( 1280*720@1fps)
NTSC:
Main stream
(1920*1080@30fps),
extra stream 1
( 704*480@30fps)
extra stream2
( 1280*720@1fps)
NTSC:
Main stream
(2048*1536@20fps),
extra stream 1
( 704*480@20fps),
extra stream2
( 1280*720@1fps),
Main stream
(1920*1080@30fps),
extra stream 1
( 704*480@30fps)
extra stream2
( 1280*720@1fps)
Note:
Extra stream 2’s actual frame depends on device max capacity set
which can be adjusted within its range.
Video Bit Rate
H.264H: 40Kbps-8192Kbps adjustable
MJPEG: 40Kbps-16384Kbps adjustable and bit rate is adjustable.
Support customized setup.

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Video Flip
Support mirror.
Support flip function.
Snapshot
Max 1f/s snapshot. File extension name is JPEG.
Privacy Mask
Supports max 4 privacy mask zones
Interest Area
Support 4 interest areas
Video Setup
Support parameter setup such as bright, contrast.
Video
Information
Channel title, time title, motion detect, camera masking, overlay.
Lens
3.6mm, 6mm, 2.8mm.
Fixed focus.
3.6mm, 6mm. Fixed focus.
Lens Interface
M12. Lens is the default accessories
Video
Motion Detect
396 (18*22) detection zones; sensitivity level ranges from 0 to 100;
area threshold ranges from 0 to 100.
Activation event: video storage, image snapshot, log, email function
and etc.
Record
Record Priority
Manual >Video detect>Schedule
Storage
Management
NAS storage
Network
Wire Network
1-ch 10/100 Base-T Ethernet
Network Protocol
HTTP, TCP/IP, ARP,IGMP, ICMP, RTSP, RTP,UDP, RTCP, SMTP,
FTP, DHCP, DNS, DDNS, PPPOE, UPNP, NTP, Bonjour, SNMP, QoS,
802.1x.
Remote
Operation
Monitor, system setup, file download, log information, maintenance ,
upgrade and etc
Restore Default
Setup
Built-in Reset button
IR light
IR light 10~ 20M.
General Parameter
Power
DC12V power and PoE.
Warning！
Do not connect these two power supplying sources to the device
at the same time; it may result in device damage!
Power
Consumption
DC 12V
4W MAX
Working
Temperature
-30℃~+60℃
Working
Humidify
≤95%
Dimensions(mm)
Φ113×86
Weight
280g (Excluding box)
Installation
Ceiling and wall mount

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2Structure
2.1 Components
You can refer to the following figure for multiple-function combination cable information. See Figure
2-1.
Figure 2-1 Multiple-function combination cable
Please refer to the following sheet for detailed information.
No.
Port
Name
Connector
Note
4
LAN
Network
port
Ethernet
To connect to standard
Ethernet.
5
DC12V
DC 12V
power
To connect to DC12V power
supply.
2.2 Framework and Dimension
Component
Component Name
Component 1
Device lens
Component 2
Dome body
Component 3
Dome enclosure

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Please refer to the following two figures for dimension information. The unit is mm. See Figure 2-2 and
Figure 2-3.
Figure 2-2 Dimension illustration 1
Figure 2-3 Dimension illustration 2

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3Device Installation
3.1 Installation Steps
Important
Before the installation, please make sure the installation environments can at least support 3x
weight of the camera.
Please follow the steps listed below to install the device. Please refer to Figure 3-1 for reference.
Step 1
Turn clockwise to remove the decoration ring from the snap joints.
Step 2
Please take the installation position map in the accessories bag, and then paste it on the ceiling or the
wall according to your monitor area requirements. Draw and then dig three plastic expansion bolts
holes in the installation surface and then insert three expansion bolts in the holes. Secure these three
bolts firmly. Please draw the cable out from the cable exit when you install the device.
Step 3
Adjust the device installation pedestal to the proper position and then line up the three screw holes in
the device pedestal to the three plastic expansion bolt holes in the installation position. Put the three
self-tapping screws in the three plastic expansion bolts firmly. Loosen the M3X8 cross recessed pan
head slot screw of the pedestal to unfasten the preforming. (Do not remove, loosen a little bit will be
OK.). Adjust the lens to the proper monitor angle and then use the original preforming to turn the M3X8
cross recessed pan head slot screw back.
Step4
Line up the three spigots of the decoration ring to the jags from the bottom to the top and then turn
clockwise until you hear a clear sound ”KA”. Now the installation is complete.
Figure 3-1 Device installation illustration 1
Important
Please pay attention to the dome camera directionwhen you are installing. Please refer to the
following figure for detailed information. See Figure 3-2.

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Figure 3-2 Device installation illustration 2
Note
This series product supports two cable exits. One is from the bottom and the other is from the side.
Please refer to the following figure for cable exit from the side information.
Figure 3-3 Device installation illustration 3
Please earth the GND port of the device to enhance the device reliability. The GND port is near the
cable exit port on the rear of the dome. The GND screw uses the M2X5 pan screw.

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Figure 3-4 Device installation illustration 4
3.2 Restore Factory Default Setup Introduction
Important
Please use RESET button when device is running.
Step1
Please refer to step1 and step2 in chapter 3.1to loose the dome body. Push a little bit; you can take
the dome body from the gland cover.
Step2
Take the dome body out and then turn the top cover hard to remove.
Step3
Slightly press the RESET button to complete the reset function. See Figure 3-5.
Step4
Turn the top cover back to the original position. Please make sure it reaches the original position,
otherwise it may result in water leakage!
Step5
Put the dome back to the gland cover. Please refer to step4 in chapter 3.1 to install the decoration ring
back.
Figure 3-5 Reset

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4 Quick Configuration Tool
4.1 Overview
Quick configuration tool can search current IP address, modify IP address. At the same time, you can
use it to upgrade the device.
Please note the tool only applies to the IP addresses in the same segment.
4.2 Operation
Double click the “ConfigTools.exe” icon, you can see an interface is shown as in Figure 4-1.
In the device list interface, you can view device IP address, port number, subnet mask, default
gateway, MAC address and etc.
Figure 4-1 Search interface
Select one IP address and then right click mouse, you can see an interface is shown as in Figure 4-2.
Select the “Open Device Web” item; you can go to the corresponding web login interface.
Figure 4-2 Search interface 2
If you want to modify the device IP address without logging in the device web interface, you can go to
the configuration tool main interface to set.

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In the configuration tool search interface (Figure 4-1), please select a device IP address and then
double click it to open the login interface. Or you can select an IP address and then click the Login
button to go to the login interface. See Figure 4-3.
In Figure 4-3, you can view device IP address, user name, password and port. Please modify the
corresponding information to login.
Please note the port information here shall be identical with the port value you set in TCP port in Web
Network interface. Otherwise, you cannot login the device.
If you are using device background upgrade port 3800 to login, other setups are all invalid.
Figure 4-3 Login prompt
After you logged in, the configuration tool main interface is shown as below. See Figure 4-4.
Figure 4-4 Main interface
For detailed information and operation instruction of the quick configuration tool, please refer
to the Quick Configuration Tool User’s Manual included in the resources CD.

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5 Web Operation
This series network camera products support theWeb access and management via PC.
Web includes several modules: Monitor channel preview, system configuration, alarm and etc.
5.1 Network Connection
Please follow the steps listed below for network connection.
Make sure the network camera has connected to the network properly.
Please set the IP address, subnet mask and gateway of the PC and the network camera
respectively. Network camera default IP address is 192.168.1.108. Subnet mask is 255.255.255.0.
Gateway is 192.168.1.1
Use order ping ***.***.***.***(* network camera address) to check connection is OK or not.
5.2 Login and Main Interface
Open IE and input network camera address in the address bar. See Figure 5- 1.
Figure 5- 1 IP address
The login interface is shown as below. See Figure 5- 2.
Please input your user name and password.
Default factory name is admin and password is admin.
Note: For security reasons, please modify your password after you first login.
Input your IP
address here

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Figure 5- 2 Web login
After you successfully logged in, please install WEB plug-in unit. Please refer to the Web Operation
Manual included in the resource CD for detailed operation instruction.
See Figure 5- 3.
Figure 5- 3 Web monitoring window