Data Video PTC-300NDI User manual

PTC-300NDI

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Table of Contents
TABLE OF CONTENTS ................................................................................... 2
FCC COMPLIANCE STATEMENT .................................................................... 5
WARNINGS AND PRECAUTIONS................................................................... 5
WARRANTY................................................................................................. 7
STANDARD WARRANTY........................................................................................7
THREE YEAR WARRANTY......................................................................................7
DISPOSAL.................................................................................................... 8
1. PRODUCT OVERVIEW .......................................................................... 9
FEATURES..........................................................................................................9
2. LOCATION AND FUNCTION OF PARTS ................................................ 10
3. BASIC SETUP ..................................................................................... 14
3.1 POWER-ON INITIALIZATION....................................................................14
3.2 VIDEO OUTPUT ...................................................................................14
HDMI Video Output..................................................................................16
3G-SDI Video Output................................................................................16
4. HOW TO USE THE NDI STUDIO MONITOR SOFTWARE ........................ 17
4.1 NDI INTRODUCTION.............................................................................17
5. REMOTE CONTROL AND ON-SCREEN MENU....................................... 22
5.1 REMOTE CONTROL FUNCTIONS ..............................................................22
5.2 OSD MENU .......................................................................................27
5.3 PROFESSIONAL JARGON EXPLANATIONS OF THE OSD MENU ........................38
6. INSTRUCTION FOR INSTALLATION ..................................................... 39
7. NETWORK CONNECTION ................................................................... 45
7.1 DHCP MODE .....................................................................................46
7.2 STATIC IP............................................................................................48
7.3 DVIP ................................................................................................49
8. WEB USER INTERFACE ....................................................................... 52

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8.1 LIVE ..................................................................................................52
8.2 VIDEO................................................................................................53
8.2.1 How to Connect the PTC-300NDI to a Datavideo Switcher after a
60FPS/50FPS Video Streaming (Take the HS-1300 as an example) ..........57
8.3 IMAGE ...............................................................................................61
8.4 AUDIO ...............................................................................................63
8.5 SYSTEM..............................................................................................66
8.6 NETWORK ..........................................................................................68
8.7 NDI® CONFIG.....................................................................................76
8.8 INFORMATION .....................................................................................78
8.9 THE PTZ CONTROL AREA OF THE WEB UI................................................80
9. HOW TO USE THE WEB UI TO SET AND CALL PRESETS ........................ 83
10.CONTROL THE CAMERA BY THE PTZ VIEW ASSIST APP ................... 84
11. DIP SWITCH SETTINGS.......................................................................... 85
11.1 DIP SWITCH SW1 ....................................................................................85
11.2 DIP SWITCH SW2 (IRID) ..........................................................................86
12. HOW TO PLAY THE RTSP STREAM BY THE VLC PLAYER.......................... 87
13. HOW TO PLAY THE MULTICAST BY THE VCL PLAYER.............................. 89
14. HOW TO STREAM TO FACEBOOK.......................................................... 90
15. HOW TO STREAM TO YOUTUBE ......................................................... 101
16. HOW TO DO THE SRT STREAMING BY THE VMIX SOFTWARE........ 105
17. REMOTE CONTROL PORT PINOUTS.............................................. 115
18. FIRMWARE UPDATE.................................................................... 117
18.1 FIRMWARE UPDATE BY THE PTC-300NDI FIRMWARE UPDATE TOOL..........117
REQUIREMENTS ..............................................................................................117
PROCEDURE ...................................................................................................117
18.2 FIRMWARE UPDATE BY THE USB FLASH DRIVE..............................................121
19. FREQUENTLY-ASKED QUESTIONS................................................. 124
20. DIMENSIONS............................................................................... 126
21. SPECIFICATIONS.......................................................................... 127

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SERVICE AND SUPPORT ........................................................................... 132
Disclaimer of Product and Services
The information offered in this instruction manual is intended as a guide only.
At all times, Datavideo Technologies will try to give correct, complete and
suitable information. However, Datavideo Technologies cannot exclude that
some information in this manual, from time to time, may not be correct or
may be incomplete. This manual may contain typing errors, omissions or
incorrect information. Datavideo Technologies always recommend that you
double check the information in this document for accuracy before making
any purchase decision or using the product. Datavideo Technologies is not
responsible for any omissions or errors, or for any subsequent loss or damage
caused by using the information contained within this manual. Further advice
on the content of this manual or on the product can be obtained by contacting
your local Datavideo Office or dealer.

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FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Warnings and Precautions
1. Read all of these warnings and save them for later reference.
2. Follow all warnings and instructions marked on this unit.
3. Unplug this unit from the wall outlet before cleaning. Do not use
liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this unit in or near water.
5. Do not place this unit on an unstable cart, stand, or table. The unit
may fall, causing serious damage.
6. Slots and openings on the cabinet top, back, and bottom are
provided for ventilation. To ensure safe and reliable operation of this
unit, and to protect it from overheating, do not block or cover these
openings. Do not place this unit on a bed, sofa, rug, or similar surface,
as the ventilation openings on the bottom of the cabinet will be
blocked. This unit should never be placed near or over a heat register
or radiator. This unit should not be placed in a built-in installation
unless proper ventilation is provided.
7. This product should only be operated from the type of power source
indicated on the marking label of the AC adapter. If you are not sure
of the type of power available, consult your Datavideo dealer or your
local power company.
8. Do not allow anything to rest on the power cord. Do not locate this
unit where the power cord will be walked on, rolled over, or
otherwise stressed.

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9. If an extension cord must be used with this unit, make sure that the
total of the ampere ratings on the products plugged into the
extension cord do not exceed the extension cord’s rating.
10. Make sure that the total amperes of all the units that are plugged
into a single wall outlet do not exceed 15 amperes.
11. Never push objects of any kind into this unit through the cabinet
ventilation slots, as they may touch dangerous voltage points or short
out parts that could result in risk of fire or electric shock. Never spill
liquid of any kind onto or into this unit.
12. Except as specifically explained elsewhere in this manual, do not
attempt to service this product yourself. Opening or removing covers
that are marked “Do Not Remove” may expose you to dangerous
voltage points or other risks, and will void your warranty. Refer all
service issues to qualified service personnel.
13. Unplug this product from the wall outlet and refer to qualified service
personnel under the following conditions:
a. When the power cord is damaged or frayed;
b. When liquid has spilled into the unit;
c. When the product has been exposed to rain or water;
d. When the product does not operate normally under normal
operating conditions. Adjust only those controls that are covered
by the operating instructions in this manual; improper adjustment
of other controls may result in damage to the unit and may often
require extensive work by a qualified technician to restore the
unit to normal operation;
e. When the product has been dropped or the cabinet has been
damaged;
f. When the product exhibits a distinct change in performance,
indicating a need for service.

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Warranty
Standard Warranty
Datavideo equipment are guaranteed against any manufacturing
defects for one year from the date of purchase.
The original purchase invoice or other documentary evidence should
be supplied at the time of any request for repair under warranty.
The product warranty period begins on the purchase date. If the
purchase date is unknown, the product warranty period begins on
the thirtieth day after shipment from a Datavideo office.
All non-Datavideo manufactured products (product without
Datavideo logo) have only one year warranty from the date of
purchase.
Damage caused by accident, misuse, unauthorized repairs, sand, grit
or water is not covered under warranty.
Viruses and malware infections on the computer systems are not
covered under warranty.
Any errors that are caused by unauthorized third-party software
installations, which are not required by our computer systems, are
not covered under warranty.
All mail or transportation costs including insurance are at the
expense of the owner.
All other claims of any nature are not covered.
All accessories including headphones, cables, and batteries are not
covered under warranty.
Warranty only valid in the country or region of purchase.
Your statutory rights are not affected.
Three Year Warranty
All Datavideo products purchased after July 1st,
2017 are qualified for a free two years extension
to the standard warranty, providing the product is
registered with Datavideo within 30 days of
purchase.

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Certain parts with limited lifetime expectancy such as LCD panels,
DVD drives, Hard Drive, Solid State Drive, SD Card, USB Thumb Drive,
Lighting, Camera module, PCIe Card are covered for 1 year.
The three-year warranty must be registered on Datavideo's official
website or with your local Datavideo office or one of its authorized
distributors within 30 days of purchase.
Disposal
For EU Customers only - WEEE Marking
This symbol on the product or on its packaging indicates that
this product must not be disposed of with your other
household waste. Instead, it is your responsibility to dispose
of your waste equipment by handing it over to a designated
collection point for the recycling of waste electrical and electronic equipment.
The separate collection and recycling of your waste equipment at the time of
disposal will help to conserve natural resources and ensure that it is recycled
in a manner that protects human health and the environment. For more
information about where you can drop off your waste equipment for recycling,
please contact your local city office, your household waste disposal service or
the shop where you purchased the product.

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1. Product Overview
The PTC-300NDI series features a large 1/1.8" CMOS sensor, supports high-
quality 2160p50/60 UHD video output, features 20x optical zoom, 16x digital
zooms and supports versatile outputs, including 3G-SDI, HDMI, IP stream and
NDI. The PTC-300NDI series is the ideal choice for taking your remote camera
production to the next level.
Features
PTZ Camera for Supporting 2160p50/59.94/60 Resolutions.
Supports 20x Optical Zoom and 16x Digital Zoom.
Supports 4K Video Output Interfaces including HDMI and IP (H.264 &
H.265).
Supports 2160p and 1080p (3G-SDI) Simultaneous video output.
Supports RS-422 Serial Port Control.
Supports External Audio Input interface: Audio In/Line In (switchable on
the web UI).
Provides Friendly Web UI.

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2. Location and Function of Parts
Front of Camera
1
Lens
Built-in 1/1.8” 8.51M Pixel CMOS 4K color camera with white balance
control, backlight compensation, automatic gain and etc.
2
Tally LED
Tally lamp will be turned ON upon receiving the ON signal.
3
Sensor for Remote Control
Remote control IR receiver