Deco X20-4g User manual

Deco X20-4G

Superior Mesh Wi-Fi, Everywhere

User Guide

AX1800 Whole Home Mesh

Wi-Fi 6 Router

Contents

About This Guide ··························································1

Appearance ·····································································2

Before You Start ···························································3

Set Up Your Deco for 3G/4G Router Mode ····4

Set Up Your Deco for Wireless Router Mode 8

Add More Decos························································12

Dashboard ·····································································13

Check Deco Status ··················································14

Set Main Deco·····························································16

Remove/Reboot Deco ············································17

Create a New Network············································18

Delete a Network ·······················································20

Data Settings (for 3G/4G Router Mode)········21

Manage Connected Devices ······························ 23

HomeShield ··································································26

Wi-Fi Settings·······························································27

Guest Network ····························································28

SMS Service (for 3G/4G Router Mode)··········29

Blacklist ···········································································30

Upgrade Your Deco ··················································31

Internet Settings (for 3G/4G Router Mode) ·32

PIN Management (for 3G/4G Router Mode) 35

Advanced Features ··················································37

3G/4G Backup (for Wireless Router Mode) ·42

WPS···················································································45

Managers ·······································································46

Control Your Deco with Alexa······························48

Troubleshooting ·························································49

Authentication····························································· 52

About This Guide

This guide provides a brief introduction to Deco 4G+ AX1800 Whole Home Mesh Wi-Fi 6 Router and the Deco app, as well as regulatory information.

Features available in Deco may vary by model and software version. Deco availability may also vary by region or ISP. All images, steps, and descriptions

in this guide are only examples and may not reect your actual Deco experience.

Conventions

In this guide, the following conventions are used:

Convention Description

Deco Stands for Deco Whole Home Mesh Wi-Fi System/

Unit.

Underline Hyperlinks are in teal and underlined. You can click to

redirect to a website or a specic section.

Teal

Key information appears in teal, including

management page text such as menus, items,

buttons and so on.

Note: Ignoring this type of note might result in a malfunction

or damage to the device.

Tips: Indicates important information that helps you make

better use of your device.

More Info

• Specic product information can be found on the product page at

https://www.tp-link.com.

• A Technical Community is provided for you to discuss our products

at https://community.tp-link.com.

• Our Technical Support contact information can be found at the

Help center of the Deco app and the Contact Technical Support

page at https://www.tp-link.com/support.

Speed/Coverage/Device Quantity Disclaimer

Maximum wireless signal rates are the physical rates derived from IEEE

Standard 802.11 specications. Actual wireless data throughput and

wireless coverage, and quantity of connected devices are not guaranteed

and will vary as a result of network conditions, client limitations, and

environmental factors, including building materials, obstacles, volume and

density of trac, and client location.

4G Speed Disclaimer

Maximum 4G download speeds depend on external factors such as the

local 4G network coverage, data plan, real-time network capacity, client

limitations, and environmental factors.

Wi-Fi 6 Disclaimer

Use of Wi-Fi 6 and other features including OFDMA, MU-MIMO, 1024-

QAM, and BSS Color require clients to support the corresponding features.

Seamless Roaming Disclaimer

Clients need to support 802.11k/v/r and may require additional set up.

Performance may vary depending on the client device.

HomeShield Disclaimer

HomeShield includes the Free Basic Plan. Fees apply for the Pro Plan. Visit

https://www.tp-link.com/homeshield/ for more information.

WPA3 Disclaimer

Use of WPA3 encryption requires clients to also support the

corresponding feature.

Appearance

Each Deco has an LED that changes color according to its status, three RJ-45 Ethernet ports, two external antennas port, a SIM card slot, a power slot,

and a Reset button.

Tip: The product label can be found at the bottom of the product.

Pulse yellow:

Deco is resetting.

Solid yellow:

Deco is starting up.

Pulse blue:

Deco is ready for setup

or WPS in progress.

Solid blue:

Deco is setting up.

Pulse green:

Deco is upgrading rmware.

Solid green:

Deco is all set up and connected.

Pulse red:

The satellite Deco is disconnected

from the main Deco.

Solid red:

Deco has an issue.

Reset Button:

Press for 1 second and release to reset Deco to factory

default settings. The light changing from pulsing yellow to

solid yellow indicates a successful reset.

Gigabit Ethernet Ports:

For connecting Deco to your modem, the Ethernet outlet, or for other internet services in

Wireless Router mode.

Note: All WAN/LAN ports will operate as either WAN or LAN ports. Only one port can serve as a WAN port

at a time. When Deco is opetating in 3G/4G Router mode, all the ports can only work as LAN ports.

External Antenna Ports:

For connecting external antennas (not included in the package) to your Deco.

Note: Make sure you have installed two external antennas to ensure that Deco's LTE network works properly.

SIM Card Slot:

For inserting a Nano SIM card (not included in the package)

to Deco.

Power Slot:

For connecting Deco to the power socket via the provided power adapter.

Before You Start

You can set your Deco as a 3G/4G router or a wireless router to meet the needs of different network scenarios.

3G/4G Router Mode

When working in 3G/4G Router mode, Deco connects to the internet via a SIM card inserted.

Follow Set Up Your Deco for 3G/4G Router Mode to set up your Deco.

Wireless Router Mode

When working in Wireless Router mode, Deco connects to the internet via an Ethernet cable. If you already have a modem or your internet comes via

an Ethernet cable from the wall, you can set the Deco as a regular wireless router to share the internet.

Follow Set Up Your Deco for Wireless Router Mode to set up your Deco.

Set Up Your Deco for 3G/4G Router Mode

When working in 3G/4G Router mode, Deco connects to the internet via a SIM card inserted. The intuitive Deco app guides you through an easy setup

process that gets each unit up and all your devices connected and online.

Follow the steps below to set up your Deco for 3G/4G Router mode.

1. Download and install the Deco app

Scan the QR code below or go to Google

Play or the App Store to download the Deco

app. Install the app on your Android or iOS

smartphone or tablet.

2. Log in with TP-Link ID

Open the app. Use your TP-Link ID to log in. If

you don’t have a TP-Link ID, sign up first.

Note: If you forgot your login password, tap Forgot Password?.

The Deco app will guide you through the rest.

3. Identify your Deco

Choose your Deco model.

4. Choose an operation mode

Select 3G/4G Router.

5. Insert the SIM card and power on Deco

Insert the SIM card into the slot at the bottom

of Deco. Then Power on the Deco.

6. Connect to the Deco's Wi-Fi

Wait until the Wi-Fi Signal LED pulses blue,

then connect to the Deco's Wi-Fi using the

default SSID printed on the product label.

8. Set up the SIM card

Confirm or customize the SIM card

information. If you are not sure, contact your

ISP.

7. Select a location

Select a location for Deco. If its location is not

listed, you can create a new one by choosing

Custom. This will be the name of your Deco.

9. Create your Wi-Fi network

Set a network name and a password. These

will be the name and password you use to

connect your devices to Wi-Fi.

10. Connect to your Wi-Fi network

Connect your smartphone/tablet to the

Deco's Wi-Fi.

11. Setup complete

Your Deco network is now up. Connect all

devices to the network. You can also Add

More Decos to expand the Wi-Fi coverage.

Set Up Your Deco for Wireless Router Mode

When working in Wireless Router mode, Deco connects to the internet via an Ethernet cable. If you already have a modem or your internet comes via

an Ethernet cable from the wall, you can set the Deco as a regular wireless router to share the internet.

The intuitive Deco app guides you through an easy setup process that gets each unit up and all your devices connected and online. Follow the steps

below to set up your Deco for Wireless Router mode.

1. Download and install the Deco app

Scan the QR code below or go to Google

Play or the App Store to download the Deco

app. Install the app on your Android or iOS

smartphone or tablet.

2. Log in with TP-Link ID

Open the app. Use your TP-Link ID to log in. If

you don’t have a TP-Link ID, sign up first.

Note: If you forgot your login password, tap Forgot Password?.

The Deco app will guide you through the rest.

3. Identify your Deco

Choose your Deco model.

4. Choose an operation mode

Choose Wireless Router.

5. Plug in and power on Deco

Power off your modem. Connect your Deco to

the modem and power them both on.

If you don't have a modem, connect the

Ethernet outlet directly to your Deco.

6. Connect to the Deco's Wi-Fi

Wait until the Wi-Fi Signal LED pulses blue,

then connect to the Deco's Wi-Fi using the

default SSID printed on the product label.

8. Set up internet connection

Select the internet connection type and enter

the information. If you are not sure, contact

your internet service provider.

9. Create your Wi-Fi network

Set a network name and a password. These

will be the name and password you use to

connect your devices to Wi-Fi.

7. Select a location

Select a location for the Deco. If its location

is not listed, you can create a new one by

choosing Custom. This will be the name of

your Deco.

10. Connect to your Wi-Fi network

Connect your phone/tablet to the Deco's Wi-

Fi.

11. Setup complete

Your Deco network is now up. Connect

all devices to the Deco network. You can

also Add More Decos to expand the Wi-Fi

coverage.

Add More Decos

After creating a Deco network, you can add more Deco units to the network to expand the Wi-Fi coverage and manage them easily on your Deco app.

1. In Overview, tap .

*The app screen depicted is for 3G/4G Router mode only and may differ when Deco works in different modes.

3. After the setup, you can find the added Deco units by tapping in

Overview.

2. Select the Deco model you want

to add, and follow app instructions

to complete the setup.

Dashboard

After you successfully set up your Deco network, you will see the dashboard of the Deco app. Here you can get an overview of the network status,

check the real-time network speed and data usage when Deco works in 3G/4G Router mode, customize your home network with enhanced security

using a kit of features built to TP-Link HomeShield and set up various advanced features.

Tap to get an overview of the network

status.

Tap to enter the HomeShield page for

enhanced security.

Tap for more features.

*The app screen depicted is for 3G/4G Router mode only and may dier when Deco works in dierent modes.

Check Deco Status

In Overview, you can check the working status (online/offline) of all the Decos, check the details (speed/Deco's IP address & MAC address/connected

clients) of each Deco unit, change the Deco's location/name, and more.

Tap to check all Decos' status.

*The app screen depicted is for 3G/4G Router mode

only and may dier when Deco works in dierent modes.

Tap a Deco unit to check more details. Check download/upload speed of the Deco.

Check the clients connected to the Deco.

Enable the Mesh feature of a client so it can seamlessly switch to

the Deco that provides the fastest speed as you move around.

Change or customize the location/name of the Deco.

Set Main Deco

After setup, you can replace the main Deco with any satellite Deco without resetting and reconfigure the whole network.

Follow the steps below to complete the setup process.

Note: The main Deco links all the others to the internet. You need to connect the new main Deco to the modem or Ethernet outlet for internet connection. For DSL Deco, connect it to the phone jack or DSL

splitter. For 4G/5G Deco, insert a nano SIM card to it.

1. In Overview, tap .

*The app screen depicted is for 3G/4G Router

mode only and may dier when Deco works in

dierent modes.

3. Choose a satellite Deco and follow app

instructions to complete the settings.

2. Tap > Set Main Deco.

Remove/Reboot Deco

You can remove or reboot your Deco easily in the Deco app. Follow the steps below.

Note: Removing a Deco will reset it to factory default settings and you will need to set up your Deco again. You can also press the Reset button on the Deco for 1 second to quickly reset your Deco to factory

default settings.

1. In Overview, tap .

*The app screen depicted is for 3G/4G Router

mode only and may dier when Deco works in

dierent modes.

3. Tap to remove or reboot the Deco.