DeDietrich ALEZIO EVOLUTION EASYLIFE AWHP-V200 Series User manual

EASYLIFE
3
ALEZIO EVOLUTION
Ireland
en
User Manual
Reversible air / water "Split Inverter" heat pump
ALEZIO EVOLUTION AWHP-V200
MIV-4/E 4–8 V200
MIV-4/E 11–16 V200
MIV-4/H 4–8 V200
MIV-4/H 11–16 V200

Dear Customer,
Thank you very much for buying this appliance.
Please read through the manual carefully before using the product, and keep it in a safe place for later reference. In order to
ensure continued safe and efficient operation we recommend that the product is serviced regularly. Our service and customer
service organisation can assist with this.
We hope you enjoy years of problem-free operation with the product.

Contents
1 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 General safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.2 Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.3 Specific safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.3.1 Refrigerant fluid R410A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.4 Liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.4.1 Manufacturer's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.4.2 Installer's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.4.3 User's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
2 About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.2 Symbols used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.2.1 Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.2.2 Symbols used on the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
3 Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.1 Homologations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.1.1 Directives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
3.2 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
3.2.1 Heat pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.2.2 Domestic hot water tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.2.3 Heat pump weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.2.4 Combination heaters with medium-temperature heat pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.2.5 Circulating pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4 Description of the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.1 General description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
4.2 Operating principle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.3 Main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.4 Control panel description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.4.1 Description of the keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.4.2 Description of the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
5 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
5.1 Use of the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5.1.1 Browsing in the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5.2 Start-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5.3 Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.3.1 Switching off the heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.3.2 Stopping domestic hot water production . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5.3.3 Shutting down the cooling function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5.4 Frost Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
6.1 List of parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
6.1.1 User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
6.1.2 COUNTERS/TIME PROG/CLOCK menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
6.2 Setting the parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6.2.1 Modifying the User parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6.2.2 Setting the room temperature set point in comfort mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
6.2.3 Setting the domestic hot water temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
6.2.4 Activating Forcing of the cooling function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
6.2.5 Activating Manual Forcing for heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
6.2.6 Setting the timer programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
6.3 Reading out measured values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
6.3.1 Control system sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
7 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
7.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
7.1.1 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
7.2 Standard inspection and maintenance operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
7.3 Cleaning the casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Contents
7623755 - v05 - 27042017 MIV-4 3

8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
8.1 Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
8.1.1 Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
8.1.2 Fault codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
8.1.3 Alarm codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
8.2 Accessing the error log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
8.3 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
9 Decommissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
9.1 Decommissioning procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
10 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
10.1 Disposal and Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
11 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
11.1 Energy savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
12 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
12.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
12.2 Terms of warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
13 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
13.1 Product fiche . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
13.2 Product fiche - Temperature Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
13.3 Package fiche . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
13.4 Package fiche - Combination heaters (boilers or heat pumps) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Contents
4 MIV-4 7623755 - v05 - 27042017

1 Safety
1.1 General safety instructions
Danger
This appliance can be used by children aged 8
years and above and by persons with reduced
physical, sensory or mental capabilities or lack of
experience and knowledge when they have been
given supervision or instruction concerning the
safe use of the device and understand the result
ing risks. Children must not be allowed to play
with the appliance. Cleaning and user mainte
nance must not be carried out by children without
supervision.
Danger of electric shock
Before any work, switch off all electricity supplies.
Caution
Installation of the heat pump must be done by a
qualified professional in accordance with prevail
ing local and national regulations.
Warning
Do not touch the refrigeration connection pipes
with your bare hands while the heat pump is run
ning. Danger of burn or frost injury.
Warning
Do not touch the radiators for long periods. De
pending on the heat pump settings, the tempera
ture of the radiators may exceed 60°C.
Warning
In order to limit the risk of being scalded, the in
stallation of a thermostatic mixing valve on the
domestic hot water flow pipes is obligatory.
Take precautions with the domestic hot water.
Depending on the heat pump settings, the do
mestic hot water temperature may exceed 65°C.
Caution
Only genuine spare parts may be used.
Warning
Only qualified professionals are authorised to
work on the domestic water storage tank and the
heating system.
1 Safety
7623755 - v05 - 27042017 MIV-4 5

Important
Insulate the pipes to reduce heat losses to a mini
mum.
Caution
The system must satisfy each point in the rules in
force in the country that govern works and inter
ventions in individual homes, blocks of flats or
other buildings.
Note
Heating water and domestic water must not come
into contact with each other.
Note
Allow the space required to install the appliance
correctly: refer to the chapter Dimensions of the
Appliance (Installation and Service Manual).
Caution
Refrigerant safety
Danger
In the event of a refrigerant leakage:
1. Switch off the appliance.
2. Open the windows.
3. Do not use a naked flame, do not smoke, do
not operate electrical contacts.
4. Avoid contact with the refrigerant. Danger of
frost injuries.
5. Evacuate the property.
6. Contact a qualified professional.
Hydraulic safety
1 Safety
6 MIV-4 7623755 - v05 - 27042017

Caution
The appliance is intended to be permanently con
nected to the domestic water mains network.
Caution
Respect the minimum and maximum water inlet
pressure to ensure correct operation of the appli
ance: refer to the chapter Technical Specifica
tions.
Caution
Draining the appliance:
1. Shut off the domestic cold water inlet.
2. Open a hot water tap in the installation.
3. Open a valve on the safety unit.
4. When the water stops flowing, the appliance
has been drained.
Note
For the domestic hot water operating temperature
limits: refer to the chapter Technical Data, Do
mestic Hot Water Tank.
Note
Setting the domestic hot water temperature set
point: refer to the chapter "Setting the domestic
hot water temperature set point".
Caution
Pressure limiter device: refer to the chapter Spe
cial precautions to be taken when connecting the
domestic hot water circuit (Installation and Serv
ice Manual).
The pressure limiter device (safety valve or
safety unit) must be regularly operated in order
to remove limescale deposits and ensure that it
is not blocked.
A pressure limiter device must be fitted to a dis
charge pipe.
As water may flow out of the discharge pipe, the
pipe must be kept open to the open air, in a
frost-free environment, and at a continuous
downward gradient.
Caution
A pressure reducer (not provided) is required
when the supply pressure exceeds 80% of the
safety valve or safety unit calibration and must be
located upstream of the appliance.
1 Safety
7623755 - v05 - 27042017 MIV-4 7

Caution
There must be no cut-off devices between the
safety valve or unit and the domestic hot water
tank.
Electrical safety
Caution
A disconnection device must be fitted to the per
manent pipes in accordance with installation
rules.
Caution
If a power cord comes with the appliance and it
turns out to be damaged, it must be replaced by
the manufacturer, its after sales service or per
sons with similar qualifications in order to obviate
any danger.
Caution
Install the appliance in accordance with national
rules on electrical installation.
Caution
If the appliance is not wired in the factory, carry
out the wiring according to the wiring schematics
described in the chapter Electrical Connections
(Installation and Service Manual).
Caution
This appliance must be connected to the protec
tive earth.
Earthing must comply with prevailing installation
standards.
Earth the appliance before making any electrical
connections.
Type and calibre of the protective equipment: re
fer to the chapter Recommended cable cross-
sections (Installation and Service Manual).
Caution
To connect the appliance to the mains electricity,
refer to the chapter Electrical Connections (Instal
lation and Service Manual).
Caution
This appliance must not be powered through an
external switch, such as a timer, or be connected
to a circuit which is regularly switched on and off
by the electricity provider.
1 Safety
8 MIV-4 7623755 - v05 - 27042017

Important
The Installation Manual for the appliance is also
available on our internet site.
1.2 Recommendations
Caution
Install the heat pump's indoor module in a frost-
free location.
Note
Only qualified persons are authorised to assem
ble, install and maintain the installation.
Caution
Maintenance work must be carried out by a quali
fied professional.
Caution
After maintenance or repair work, check the en
tire heating installation to ensure that there are no
leaks.
Caution
Only qualified professionals may carry out electri
cal connections, always with the power off.
Caution
Separate the very low voltage cables from the
230/400 V circuit cables.
Note
The frost protection function does not work if the
heat pump is switched off.
Caution
If the home is unoccupied for a long period and
there is a risk of frost, drain the indoor module
and the heating system.
Note
Keep the heat pump accessible at all times.
Important
Never remove or cover labels and data plates af
fixed to the appliances. Labels and data plates
must be legible throughout the entire lifetime of
the appliance.
Immediately replace damaged or illegible instruc
tions and warning stickers.
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Important
Remove the casing only to perform maintenance
and repair work. Put the casing back in place af
ter maintenance and repair work.
Caution
Give preference to the or mode rather than
switching off the system to leave the following
functions running:
Anti blocking of pumps
Frost Protection
Note
Regularly check the presence of water and pres
sure in the heating installation.
Important
Keep this document close to the place where the
appliance is installed.
Caution
Do not make any modifications to the heat pump
without the written consent of the manufacturer.
Caution
To benefit from extended warranty cover, no
modifications must be made to the appliance.
Caution
Do not neglect to service the heat pump. Contact
a qualified professional or subscribe to a mainte
nance contract for the annual servicing of the
heat pump.
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1.3 Specific safety instructions
Warning
Refrigerant fluid and pipes:
Use only R410A refrigerant fluid to fill the instal
lation.
Use tools and pipe components especially de
signed for use with R410A refrigerant fluid.
Use copper pipes deoxidised with phosphorus
to carry the refrigerant fluid.
Store the refrigerant connection pipes away
from dust and humidity (risk of damage to the
compressor).
Do not use a load cylinder.
Protect the heat pump components, including
the insulation and structural elements. Do not
overheat the pipes as brazed components may
cause damage.
Contact between the refrigerant fluid and a
flame may result in emissions of toxic gases.
1.3.1 Refrigerant fluid R410A
Hazard identification
Effects harmful to health:
The vapours are heavier than air and may lead to as
phyxia owing to reduced oxygen levels.
Liquefied gas: contact with the liquid may cause seri
ous frost burn and eye injuries.
Product classification: this product is not classified as
a "hazardous preparation" according to European Un
ion regulations.
If the R410A refrigerant is mixed with air, it may cause
pressure surges in the refrigeration pipes and lead to an
explosion and other hazards.
Composition of / Information on the ingredients
Chemical nature: R-410A is composed of Difluorome
thane R32 and Pentafluoroethane R125
Tab.1 Composition of R-410A fluid
Name Proportion Number CE Number CAS
Difluoromethane R32 50% 200–839–4 75-10-5
Pentafluoroethane
R125
50% 206-557-8 354-33-6
The Global Warming Potential of R410A gas is 2088.
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Tab.2 Precautions for use
First aid If inhaled:
Evacuate the subject from the contaminated area and take him into
the open air.
If feeling unwell: call a doctor.
In the event of contact with the skin:
Treat frost injuries like burns. Rinse with copious amounts of tepid
water, do not remove clothing (risk of adhesion to the skin).
If skin burns appear, call a doctor immediately.
In the event of contact with the eyes:
Rinse immediately with water, holding the eyelids well apart (for at
least 15 minutes).
Consult an ophthalmologist immediately.
Fire prevention meas
ures
Appropriate extinguishing agents: All extinguishing agents can be
used.
Inappropriate extinguishing agents: none to our knowledge. In the
event of fire nearby, use the appropriate extinguishing agents.
Specific hazards:
Rise in pressure: in the presence of air, an inflammable mixture
may form under certain temperature and pressure conditions.
Toxic and corrosive vapours may be released by the effect of the
heat.
Special intervention methods: cool the volumes exposed to heat with
water spray.
Protection of the firemen:
Full self-contained breathing apparatus.
Complete body protection.
In the event of acci
dental spillage
Individual precautions:
Avoid contact with the skin and eyes.
Do not intervene without appropriate protective equipment.
Do not inhale the vapours.
Evacuate the hazardous area.
Stop the leakage.
Eradicate all sources of ignition.
Ventilate the spillage area mechanically.
Cleaning / decontamination: allow any residual product to evaporate.
In the event of contact with the eyes: Rinse immediately with water,
holding the eyelids well apart (for at least 15 minutes). Consult an oph
thalmologist immediately.
Handling Technical measures: ventilation
Precautions to be taken:
No smoking.
Prevent the build-up of electrostatic charges.
Work in a well ventilated place.
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Personal protection Respiratory protection:
If ventilation is insufficient: AX type cartridge mask.
In confined spaces: self-contained breathing apparatus.
Hand protection: protective gloves in leather or nitrile rubber.
Eye protection: safety glasses with side protection.
Skin protection: clothing made principally of cotton
Industrial hygiene: do not drink, eat or smoke at the place of work.
Considerations on dis
posal Important
Disposal must be done in compliance with prevailing lo
cal and national regulations.
Product waste: consult the manufacturer or the supplier for informa
tion on recovery or recycling.
Soiled packaging: reuse or recycle after decontamination. Destroy in
authorised installations.
Regulation Regulation (EU) No. 517/2014 of the European Parliament and of the
Council of 16 April 2014 on fluorinated greenhouse gases and re
pealing Regulation (EC) No. 842/2006.
1.4 Liabilities
1.4.1 Manufacturer's liability
Our products are manufactured in compliance with the
requirements of the various Directives applicable. They
are therefore delivered with the marking and any
documents necessary. In the interests of the quality of
our products, we strive constantly to improve them. We
therefore reserve the right to modify the specifications
given in this document.
Our liability as manufacturer may not be invoked in the
following cases:
Failure to abide by the instructions on installing the
appliance.
Failure to abide by the instructions on using the appli
ance.
Faulty or insufficient maintenance of the appliance.
1.4.2 Installer's liability
The installer is responsible for the installation and initial
commissioning of the appliance. The installer must ob
serve the following instructions:
Read and follow the instructions given in the manuals
provided with the appliance.
Install the appliance in compliance with prevailing leg
islation and standards.
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Carry out initial commissioning and any checks neces
sary.
Explain the installation to the user.
If maintenance is necessary, warn the user of the obli
gation to check the appliance and keep it in good
working order.
Give all the instruction manuals to the user.
1.4.3 User's liability
To guarantee optimum operation of the system, you
must abide by the following instructions:
Read and follow the instructions given in the manuals
provided with the appliance.
Call on a qualified professional to carry out installation
and initial commissioning.
Get your installer to explain your installation to you.
Have the required inspections and maintenance car
ried out by a qualified installer.
Keep the instruction manuals in good condition close
to the appliance.
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2 About this manual
2.1 General
This manual is intended for the user of a MIV-4 heat pump.
2.2 Symbols used
2.2.1 Symbols used in the manual
This manual uses various danger levels to draw attention to special in
structions. We do this to improve user safety, to prevent problems and to
guarantee correct operation of the appliance.
Danger
Risk of dangerous situations that may result in serious personal
injury.
Danger of electric shock
Risk of electric shock.
Warning
Risk of dangerous situations that may result in minor personal in
jury.
Caution
Risk of material damage.
Important
Please note: important information.
See
Reference to other manuals or pages in this manual.
2.2.2 Symbols used on the appliance
1Alternating current
2Protective earthing
1Information on the heat pump: type of refrigerant fluid, maximum
operating pressure and output absorbed by the indoor module
2Information on the domestic hot water tank: volume, maximum op
erating pressure and standby losses of the domestic hot water tank
3Information on the electrical back-up: power supply and maximum
output (only for versions with electrical back-up)
4Before installing and commissioning the appliance, carefully read
the instruction manuals provided
5Dispose of used products in an appropriate recovery and recycling
structure
Fig.1 Symbols used on the appliance
MW-6000066-3
1 2
Fig.2 Symbols used on the data plate
1
2
4 5
3
MW-6000286-1
2 About this manual
7623755 - v05 - 27042017 MIV-4 15

1Sensor cable - low voltage
2Power cord 230 V / 400 V
3Heating circuit flow
4Circuit B flow
5Heating circuit return
6Circuit B return (optional)
7Connection for recirculation
8Domestic hot water outlet
9Flow to boiler back-up (only for versions with hydraulic back-up)
10 Return from boiler back-up (only for versions with hydraulic back-
up)
11 Domestic cold water inlet
12 Drain valve
13 Safety valve
14 3/8" refrigerant fluid connection – liquid line
15 5/8" refrigerant fluid connection – gas line
Fig.3 Symbols used on the connection la
bel
G3/4"
A
G1"
A
G1"

B
G1"
B
G1"
G3/4"
G3/4"
5/8
69-82 Nm
3/8
34-42 Nm
Ø13
12
4
6
8
10
12
3
5
7
9
11
13
MW-6000285-1
14
15
2 About this manual
16 MIV-4 7623755 - v05 - 27042017

3 Technical specifications
3.1 Homologations
3.1.1 Directives
This product complies with the requirements of the following European Di
rectives and Standards:
Pressure Equipment Directive 97/23/EC, Article 3, paragraph 3
Low Voltage Directive 2014/35/EU
Generic standard: EN 60335-1
Relevant standards: EN 60335-2-21, EN 60335-2-40
Electromagnetic Compatibility Directive 2014/30/EU
Generic standards: EN 61000-6-3, EN 61000-6-1
Relevant Standard: EN 55014
This product conforms to the requirements of European Directive
2009/125/EC on the ecodesign of energy-related products.
In addition to the legal requirements and guidelines, the supplementary
guidelines in this manual must also be followed.
Supplements or subsequent regulations and guidelines that are valid at
the time of installation shall apply to all regulations and guidelines speci
fied in this manual.
3.2 Technical data
3.2.1 Heat pump
Maximum operating pressure: 0.3 MPa (3 bar)
Tab.3 Conditions of use
Water (°C) Outside air (°C)
Limit operating temperatures in
heating mode
For all models: +18 / +60
Except for AWHP 4.5 MR: +18 / +55
For all models: -20 / +35
Except for: AWHP 4 MR, AWHP 4.5 MR,
AWHP 6 MR-2, AWHP 6 MR-3 : -15 / +35
Limit operating temperatures in
cooling mode
+7 / +25 +7 / +40
Tab.4 Heating mode: outside air temperature +7°C, water temperature at the outlet +35°C. Performances in accordance with
EN 14511-2.
Measure
ment type
Unit AWHP 4
MR
AWHP 4.5
MR
AWHP 6
MR-2
AWHP 6
MR-3
AWHP 8
MR-2
AWHP 11
MR-2
AWHP 11
TR-2
AWHP 16
MR-2
AWHP 16
TR-2
Heat out
put
kW 3.94 4.6 5.79 7.9 11.39 11.39 14.65 14.65
Coefficient
of Per
formance
(COP)
4.53 5.11 4.05 4.34 4.65 4.65 4.22 4.22
Absorbed
electrical
power
kWe 0.87 0.90 1.43 1.82 2.45 2.45 3.47 3.47
3 Technical specifications
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Measure
ment type
Unit AWHP 4
MR
AWHP 4.5
MR
AWHP 6
MR-2
AWHP 6
MR-3
AWHP 8
MR-2
AWHP 11
MR-2
AWHP 11
TR-2
AWHP 16
MR-2
AWHP 16
TR-2
Nominal
water flow
rate (ΔT =
5K)
m3/hour 0.68 0.80 1.00 1.36 1.96 1.96 2.53 2.53
Tab.5 Heating mode: outside air temperature +2°C, water temperature at the outlet +35°C. Performances in accordance with
EN 14511-2.
Measure
ment type
Unit AWHP 4
MR
AWHP 4.5
MR
AWHP 6
MR-2
AWHP 6
MR-3
AWHP 8
MR-2
AWHP 11
MR-2
AWHP 11
TR-2
AWHP 16
MR-2
AWHP 16
TR-2
Heat out
put
kW 3.76 3.28 3.65 6.80 10.19 10.19 12.90 12.90
Coefficient
of Per
formance
(COP)
3.33 3.73 3.23 3.30 3.20 3.20 3.27 3.27
Absorbed
electrical
power
kWe 1.13 0.88 1.13 2.06 3.19 3.19 3.94 3.94
Tab.6 Cooling mode: outside air temperature +35°C, water temperature at the outlet +18°C. Performances in accordance
with EN 14511-2.
Measure
ment type
Unit AWHP 4
MR
AWHP 4.5
MR
AWHP 6
MR-2
AWHP 6
MR-3
AWHP 8
MR-2
AWHP 11
MR-2
AWHP 11
TR-2
AWHP 16
MR-2
AWHP 16
TR-2
Cooling
output
kW 3.84 3.80 4.69 7.90 11.16 11.16 14.46 14.46
Energy ef
ficiency ra
tio (EER)
4.83 4.28 4.09 3.99 4.75 4.75 3.96 3.96
Absorbed
electrical
power
kWe 0.72 0.89 1.15 2.00 2.35 2.35 3.65 3.65
Tab.7 Common specifications
Measure
ment
type
Unit AWHP 4
MR
AWHP
4.5 MR
AWHP 6
MR-2
AWHP 6
MR-3
AWHP 8
MR-2
AWHP 11
MR-2
AWHP 11
TR-2
AWHP 16
MR-2
AWHP 16
TR-2
Total dy
namic
head at
nominal
flow rate
kPa 67 65 63 63 44 25 25 — —
Nominal
air flow
rate
m3/hour 2100 2650 2100 2700 3300 6000 6000 6000 6000
3 Technical specifications
18 MIV-4 7623755 - v05 - 27042017

Measure
ment
type
Unit AWHP 4
MR
AWHP
4.5 MR
AWHP 6
MR-2
AWHP 6
MR-3
AWHP 8
MR-2
AWHP 11
MR-2
AWHP 11
TR-2
AWHP 16
MR-2
AWHP 16
TR-2
Power
voltage of
the out
door unit
V 230 230 230 230 230 230 400 230 400
Start-up
amper
age
A 5 5 5 5 5 5 3 6 3
Maximal
amper
age
A 13 12 13 13 19 29.5 13 29.5 13
Acoustic
power -
Inside (1)
dB(A) 48.8 48.8 48.8 48.8 48.8 47.6 47.6 47.6 47.6
Acoustic
power -
Outside(2)
dB(A) 62.4 61.0 64.8 64.8 66.7 69.2 69.2 69.7 69.7
Refriger
ant fluid
R410A
kg 2.1 1.3 2.1 1.4 3.2 4.6 4.6 4.6 4.6
R410A
refriger
ant(3)
tCO2e 4.384 2.714 4.384 2.923 6.680 9.603 9.603 9.603 9.603
Refriger
ant con
nection
(Liquid -
Gas)
inch 1/4 - 1/2 1/4 - 1/2 1/4 - 1/2 1/4 - 1/2 3/8 - 5/8 3/8 - 5/8 3/8 - 5/8 3/8 - 5/8 3/8 - 5/8
Max. pre-
loaded
length
m 10 7 10 10 10 10 10 10 10
(1) Noise radiated by the envelope - Test run in accordance with the NF EN 12102 standard, temperature conditions: air 7°C, water 55°C
(2) Noise radiated by the envelope - Test run in accordance with the NF EN 12102 standard, temperature conditions: air 7 °C, water 45 °C
for AWHP 4.5 MR only (inner and outer sides).
(3) Quantity of refrigerant calculated in tonnes of CO2 equivalent
Note
The values in tonnes of CO2 equivalent are calculated using the
following formula: quantity (in kg) of refrigerant fluid x GWP /
1000.
The Global-Warming Potential (GWP) of R410A gas is 2088.
Note
R410A refrigerant fluid is contained in equipment that has been
hermetically sealed.
3.2.2 Domestic hot water tank
Tab.8 Technical specifications primary circuit (heating water)
Specification Unit Value
Maximum operating temperature
Version with hydraulic back-up
°C 90
Maximum operating temperature
Version with electrical back-up
°C 75
3 Technical specifications
7623755 - v05 - 27042017 MIV-4 19

Specification Unit Value
Minimum operating temperature °C 7
Maximum operating pressure MPa (bar) 0.3 (3.0)
Exchanger capacity Litres 11.3
Exchange surface m² 1.7
Tab.9 Technical specifications secondary circuit (domestic water)
Specification Unit Value
Maximum operating temperature °C 80
Minimum operating temperature °C 10
Maximum operating pressure MPa (bar) 1.0 (10.0)
Water capacity Litres 177
Tab.10 Common specifications (in accordance with the EN 16147 standard)
AWHP 4 MR AWHP 4.5 MR AWHP 6 MR-2
AWHP 6 MR-3
AWHP 8 MR-2 AWHP 11
MR-2 AWHP
11 TR-2
AWHP 16
MR-2 AWHP
16 TR-2
Loading time (1) 1 hour 54 mi
nutes
1 hour 40 mi
nutes
2 hours 2 hours 11 mi
nutes
1 hour 33 mi
nutes
1 hour 11 mi
nutes
Coefficient of performance
domestic hot water
(COPDHW)
2.72 3.00 2.72 2.72 2.72 2.72
(1) Water temperature set point: 53°C (except for AWHP 4.5 MR: 54°C) – Outside temperature: 7°C – Inside air temperature:
20°C
3.2.3 Heat pump weight
Tab.11 Indoor module
Indoor module Unit MIV-4/E 4–8 V200 MIV-4/E 11–16
V200
MIV-4/H 4–8 V200 MIV-4/H 11–16
V200
Weight (empty) kg 131 133 128 130
Tab.12 Outdoor unit
Outdoor
unit
Unit AWHP 4
MR
AWHP 4.5
MR
AWHP 6
MR-2
AWHP 6
MR-3
AWHP 8
MR-2
AWHP 11
MR-2
AWHP 11
TR-2
AWHP 16
MR-2
AWHP 16
TR-2
Weight
(empty)
kg 42 54 42 75 118 130 118 130
3 Technical specifications
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