DeFelsko PosiTector SHD User manual

Full Guide v.1.1
Shore Hardness Durometer

Table of Contents
Quick Start……………………………………………….….…..
Page 1
Certification……………..………………………………………
Page 2
Why is Measurement Important?.……………………….……
Page 3
Probes……………………………………………………...……
Page 3
Calibration, Verification and Adjustment……………….……
Page 4
Menu Operation…………………………………………………
Page 5
Cal Settings Menu………………………………………………
Page 5
-1 Pt. Adjust……………………………………………
Page 5
Setup Menu………………………….…………………….……
Page 6
-Reset………………………………………………..…
Page 6
-Gage Info………………………………………………
Page 6
-Test Time…………………………………..…………
Page 6
-Continuous Reading…………………………………
Page 7
Statistics Mode………………………………….………………
Page 8
Memory Management…………………………….……………
Page 8
Accessing Stored Measurement Data…………………….…
Page 11
Connect Menu……………………………………………..……
Page 11
-WiFi……………………………………………………
Page 11
-USB……………………………………………………
Page 13
-Sync .net Now………………………………..………
Page 13
-Bluetooth Smart………………………………………
Page 14
-Bluetooth………………………………………………
Page 14
-Updates……………………………………….………
Page 15
Power Supply/Battery Indicator……………………………….
Page 15
Troubleshooting…………………………………………………
Page 16
Technical Data………………………………………………….
Page 16
Returning for Service………………………………..…………
Page 17

1
Introduction
The PosiTector Shore Hardness Durometer (SHD) is a hand-held electronic instrument that
measures the indentation hardness of non-metallic materials. The PosiTector SHD gage
consists of a PosiTector body (Standard or Advanced) and an interchangeable probe (SHD-A
or SHD-D).
PosiTector SHD: Included Accessories
-Probe only:
oQuick Guide instructions
otest block
oprotective rubber cap for probe
oCertificate of Calibration traceable to NIST
-Gage (in addition to above Probe accessories):
oprotective rubber holster with belt clip
oUSB cable
owrist strap
onylon carrying case with shoulder strap
oprotective lens shield
o3 AAA alkaline batteries
Quick Start
The PosiTector SHD powers-up when the center navigation button is pressed. To
preserve battery life, the Gage powers down after approximately 5 minutes of no activity.
All settings are retained.
1. Remove the protective rubber cap from the probe.
2. Power-up the Gage by pressing the center navigation button. Ensure the probe
indentor (pg. 3) is not in contact with any surface.
3. Measure
a. Press the probe down onto the material to be measured until the presser foot is in
full, flat contact with the surface. HOLD STEADY against the surface.
b. The Gage will emit a single BEEP and display a ▼ symbol indicating a reading is
being taken. The test timer will begin counting down (see Test Time, pg. 6). When
the timer reaches 0s, the Gage will BEEP twice and display the measurement
value.
4. Lift the probe from the surface between readings.
Verify accuracy (pg. 4) on test blocks at the beginning and the end of each shift, or if the gage
is dropped or suspected of giving erroneous readings.
IMPORTANT:
Do not place the indentor on hard materials such as steel or glass. Doing so may damage the
indentor and cause the probe to read out of tolerance. Replace the rubber cap to protect the
indentor and presser foot when not in use.
Damage to the indentor caused by measuring on hard materials is not covered by DeFelsko’s
warranty.

2
Protective Cap
PosiTector SHD probes are shipped with a protective rubber cap over the probe. Remove this
cap prior to use. Replace the rubber cap to protect the indentor and presser foot when not in
use.
Wrist Strap
We recommend attaching and wearing the supplied wrist strap.
Protective Lens Shield
The Gage display lens is covered with a thin plastic film for protection against fingerprints and
other marks during shipment. This film, while usually removed before using the instrument, can
be left in place if desired. Replacements can be purchased.
Certification
All PosiTector SHD probes include a Certificate of Calibration. For organizations with re-
certification requirements, instruments may be returned at regular intervals for calibration.
DeFelsko recommends that customers establish calibration intervals based upon their own
experience and work environment.
Based on our product knowledge, data and customer feedback, a one year calibration interval
from either the date of calibration, date of purchase, or date of receipt is a typical starting point.
Written calibration procedures are available from DeFelsko Corporation at no charge.
See: www.defelsko.com/quality/calibration_procedures.htm
Typical Screen

3
Why is Measurement Important?
A hardness test is useful to determine a material’s
suitability for a particular application, or a specific
process used to produce the material.
The measured “hardness” of a material may be
described as its resistance to permanent indentation.
In simple terms, indentation hardness is measured
by pressing an indentor into a material’s surface with
a specific load (or force) for a designated time
interval. Shore durometers indicate a hardness value
which is determined by the distance the indentor is
allowed to push into the material either upon contact
(initial hardness), or after a given period of time.
Probes
When powered-up, the PosiTector automatically determines which probe is
attached and does a self-check.
To disconnect a probe from a body, slide the plastic probe connector
horizontally (in the direction of the arrow) away from the body. Reverse these
steps to attach a different probe. It is not necessary to power-down the Gage
when switching probes.
The PosiTector gage body accepts a wide variety of probe types
including magnetic, eddy-current and ultrasonic coating thickness,
surface profile, environmental, shore hardness and ultrasonic wall
thickness probes. See www.defelsko.com/probes
The PosiTector SHD probe consists of an indentor, calibrated spring
and a presser foot.
Two probe models are available for measuring on a variety of materials:
PosiTector SHD-A (Shore A) - soft rubber, elastomers, neoprene, silicone, etc.
PosiTector SHD-D (Shore D) - hard rubber, epoxies, hard plastics, PVC, acrylic, etc.

4
Calibration, Verification and Adjustment
Three steps ensure best accuracy…
1. Calibration - typically performed by the manufacturer. All probes include a Certificate of
Calibration.
2. Verification of Accuracy - typically performed by the user on known reference standards
such as the included test block.
3. Adjustment - to a known hardness
Calibration
Calibration is the high-level, controlled and documented process of measuring traceable
calibration standards over the full operating range of the probe, and verifying that the results
are within the stated accuracy of the probe. Calibrations are performed by the manufacturer,
their authorized agent, or by an accredited calibration laboratory in a controlled environment
using a documented process.
Verification
Verification is an accuracy check performed by the user on known reference standards. A
successful verification requires the Gage to read within the combined accuracy of the probe
and the test blocks. Instrument operation may be verified with the included test block.
Place the test block on a flat, hard surface and take three to five readings. The measurement
points should be at least 6mm (0.24”) apart. If the average of those readings is outside than
the combined accuracy of the test block and gage, the gage may require service.
Some causes for the gage to not read properly are the indentor being damaged, incorrect
pressure being applied to the test block or temperatures beyond normal conditions.
Verify accuracy at the beginning and the end of each work shift. During the work shift, if the
Gage is dropped or suspected of giving erroneous readings, its accuracy should be re-verified.
Adjustment
Adjustment, or Calibration Adjustment, is the act of aligning the Gage’s readings to match that
of a known reference in order to improve accuracy of a gage on a specific material.
(see 1 Pt Adjust, pg.5)

5
Menu Operation
Gage functions are menu controlled. To access the Menu, power-up the gage, then press the
center navigation button.
Below is a sample menu for a PosiTector SHD Advanced Model:
Tonavigate, use the Up and Down buttons to scroll vertically and to SELECT.
Press the (+) button to switch pages in a multipage menu.
Press the (-) button to return to the previous menu or page.
Select Exit to exit from any menu.
Cal Settings Menu
Adjusts the Gage to a known material hardness.
Step 1: Select 1 Pt Adjust from the Cal Settings menu.
Step 2: Press the (+) button to select the number of readings to be used to obtain an average,
typically 3 to 10 readings. The greater the variation between readings, the more readings
should be taken to obtain an average.
Step 3: Repeatedly measure the known hardness sample using the on-screen green arrows
as a guide. After the final reading, the Gage will calculate and display an average
measurement value of all readings taken on the sample. If the expected hardness value is not
obtained (within tolerance), adjust the displayed value up (+) or down (-) to the known
hardness value and press to enter the value.
Restores the gage back to factory calibration and range settings. The icon will appear on
the display.
1 Pt Adjust
Cal Reset

6
Setup Menu
Reset (menu reset) restores factory settings and returns the Gage to a known condition. The
following occurs:
- All batches, stored measurements, batch names and screen captures are erased.
- Calibration adjustments are returned to factory settings.
- Menu settings are returned to the following:
Perform a more thorough Hard Reset as follows:
1. Power down the Gage and wait 5 seconds.
2. Simultaneously press and hold the (+) and center buttons until the Reset symbol
appears.
This returns the Gage to a known, “out-of-the-box” condition.
It performs the same function as a menu Reset with the addition of:
- Bluetooth Pairing info is cleared.
- Menu settings are returned to the following status:
NOTE:Date, Time and WiFi settings are not affected by either Reset.
Displays the model number & serial number, probe type & serial number, PosiSoft.net
registration key, the amount of remaining memory for storage of readings, date and time, and
software packages.
For security purposes, the registration key is required to add the instrument to your free
PosiSoft.net account.
The PosiTector SHD has an on-screen timer to measure the hardness of a material after a
given period of time as defined by international standards, typically 1, 3 or 15 seconds.
Use the (-) and (+) buttons to adjust the test duration. When taking a reading, the timer starts
automatically once the presser foot is on the surface and the ▼ symbol appears on the display.
Memory = OFF
Bluetooth & Stream = OFF
Auto Sub-Batch = OFF
WiFi & Access Point = OFF
Statistics = OFF
Auto Ignore 20/90 = OFF
Hi Lo Alarm = OFF
Auto Dim = ON
Hi Res = OFF
Cont. Reading = OFF
Bluetooth Smart = OFF
Auto Sync .net = ON
Test Time = 1 second
USB Drive= ON
Sound = ON
Language = English
Backlight = Normal
Battery Type = Alkaline
Flip Display = Normal
Reset
Gage Info
Test Time

7
Increases the displayed Gage resolution to 0.1.
NOTE: Gage accuracy is not affected.
(Auto Ignore)
According to most international standards, readings below 20 and above 90 are not considered
reliable. When enabled, measurement results outside 20/90 will emit a low tone and will not be
included in Memory or Statistics.
NOTE: If values above 90 Shore A are measured, the PosiTector SHD-D probe should be
used. If values below 20 Shore D are measured, use the PosiTector SHD-A probe.
(Continuous Reading)
When enabled, the gage will continuously display probe readings. Ideal when a test timer is not
required or when performing a calibration verification. Cont. Reading is not available when
Memory, Statistics or HiLo Alarm modes are enabled.
Toggle the Gage sounds ON (checked) or OFF (unchecked).
This option causes the display to read upside down.
Selects display brightness (Sun, Normal or Night). All settings will dim slightly after a period of
no activity to conserve battery life. Press the Down button to brighten the display.
All batches are date-stamped when created, and all readings are time-stamped (24 hour format)
when stored into memory. It is therefore important to keep both the date and time current using
this menu option. Use the Up and Down buttons to scroll, and the (-) and (+) buttons to adjust a
value. The instrument’s data and time can also be viewed in Info.
Selects the type of batteries used in the Gage from a choice of “Alkaline”, “Lithium” or “NiMH”
(nickel-metal hydride rechargeable). If “NiMH” is selected, the Gage will trickle charge the
batteries while connected via USB to a PC or optional AC power supply (USBAC). The battery
state indicator symbol is calibrated for the selected battery type. No damage will occur if the
battery type used in the Gage does not match the selected battery type.
Converts displayed and printed words to the selected language.
Hi Res.
Sound
Flip Display
Backlight
Set Clock
Battery Type
Language
Cont. Reading
Auto Ign.

8
Statistics Mode
A statistical summary will appear on the display.
Remove the last reading by pressing the (-) button. Press (+) to clear statistics.
- Average
- Standard Deviation
- Maximum Value
- Minimum Value
Allows Gage to visibly and audibly alert the user when readings exceed user-specified limits.
Clears all on-screen Statistics and HiLo tabulations.
SHORTCUT: Press the (+) button while viewing the measurement screen to Clear.
Memory Management
The PosiTector SHD has internal memory storage for recording measurement data. Stored
measurements can be reviewed on- screen or accessed via computers, tablets and smart
phones. All stored measurements are date and time-stamped.
The symbol appears and basic statistics are displayed when the Gage is set to store
measurement data.
Button functions when Memory is ON:
Screen Capture
Press both (-) (+) buttons at any time to capture and save an image copy of the current display.
The last 10 screen captures are stored in memory and can be accessed when connected to a
computer (see PosiSoft USB Drive, pg. 13).
Standard models store up to 250 readings in one batch.
The Memory menu includes the following options:
On: turns memory on and begins recording
Off: stops recording (stored readings remain in memory)
Clear: removes all readings from memory
View: lists group statistics and all stored readings on the display. It will begin by showing
statistics based on all readings in memory. Use the Up and Down buttons to scroll through all
readings. Press to exit.
Statistics
Hi Lo Alarm
Clear

9
Standard model display with Memory ON shows measurement statistics:
Advanced models store 100,000 readings in up to 1,000 batches.
The Memory menu includes the following options:
Closes any currently opened batch and creates a new batch name using the lowest available
number. For example, if only Batch 1 and Batch 3 exist, then Batch 2 would be created and
made the current batch. Each measurement will be displayed and stored into this new batch.
New batch names are date stamped at the time they are created.
NOTE: When a batch is open, press (+) to create a new batch.
Advanced model display:
NOTE:
* Remove the last reading from the current open batch by pressing (-).
* Calibration adjustments cannot be made if readings are stored in memory.
The default display mode shows a statistical summary. Press the Up navigation button to
display other modes:
Chart: Displays a live graph of measurements data
Notes: Displays a batch note (see Annotate, pg. 10)
New Batch
Display

10
(appears only if a batch is currently open)
Creates a new sub-batch within the currently opened batch.
NOTE: When a sub-batch is open, create a new sub-batch by pressing (+)
This option will automatically create a new sub-batch after the required
number of readings is stored in the current sub-batch. Use the (-) and (+)
buttons to set the number of readings to store in each sub-batch, then
select New to open the first sub-batch.
Select a previously created batch or sub-batch name to open and make current. If it contains
measurements, on-screen statistics will immediately reflect values calculated from this batch.
The calibration setting (i.e. Cal 2) associated with this batch is also opened.
NOTE: A solid triangle is displayed to the right of the batch name when sub-batches are
present. Press to view sub-batches. This also applies to the Delete,View and Print options.
Stops the recording process, closes the current batch or sub-batch, and removes the statistics
from the display.
Remove a batch or sub-batch completely from memory. The name is deleted and all
measurements are erased. Sub-batches can be deleted individually.
To delete all related sub-batches, simply delete the top-level batch.
Scroll using the Up or Down buttons through information, statistical summary, and a list of
each reading in the currently opened batch. Press to exit.
Create meaningful batch names and enter notes directly on the Gage using a
familiar onscreen QWERTY keyboard. Use the Gages navigation and (-)(+)
buttons to enter annotations. Annotations can be synchronized with
PosiSoft.net and are included in PosiSoft USB Drive reports.
Sends a statistical summary and individual measurements to the optional Bluetooth wireless
printer. (Advanced models only)
NOTE: To cancel printing, press and hold the (-) and (+) buttons simultaneously.
Displays a summary of all stored batches including the name, probe type, number of readings
and type.
Open
Close
Delete
View
Annotate
Print
Batch Summary
New Sub-Batch

11
Accessing Stored Measurement Data
DeFelsko offers the following free solutions for viewing, analyzing and reporting data:
PosiSoft USB Drive - Connect the Gage to a PC/Mac using the supplied USB cable. View
and print readings and graphs using universal PC/Mac web browsers or file explorers. No
software or internet connection required. USB Drive must be selected in the Gage’s
“Connect > USB” menu (pg. 13).
PosiSoft Desktop - Powerful desktop software (PC/Mac) for downloading, viewing, printing
and storing measurement data. Includes a customizable, templated PDF Report Generator.
No internet connection required.
PosiSoft.net - Web-based application offering secure, centralized storage of measurement
data. Access your data from any web-connected device.
PosiTector App - (Advanced models only, serial numbers 784000+)App for compatible iOS and
Android smart devices. Permits users to create, save and share professional PDF reports. Add
images and notes using the smart device’s camera and keyboard.
For more information on our PosiSoft solutions, see: www.defelsko.com/posisoft
Connect Menu
(Advanced models only)
Allows connection to your local wireless network or mobile hot spot. Ideal for using your
network’s internet connection for synchronizing stored measurements with PosiSoft.net
(pg.11). See www.defelsko.com/wifi
Turns WiFi functionality ON. When selected, the icon will appear on the display. To
deactivate WiFi, uncheck the Enable box.
Enable
WiFi

12
Connect your smart device/computer to a PosiTector Advanced body wirelessly without the
need for a separate network. Wirelessly import readings into legacy PosiSoft 3.0 Desktop
Software or whenever a WiFi network is not available or out-of-range.
To enable, select Access Point from the Connect > WiFi menu. The Access Point icon
will display in the upper left of the PosiTector display.
Securing your Access Point -
To ensure the PosiTector is only accessible to authorized devices, it is important that you enter
a passphrase (password) for the Access Point. The default Passphrase is password.
In the Connect > WiFi > Setup menu, select AP Passphrase.
Press button to display on-screen keyboard. Enter a Passphrase for the Access Point. The
Passphrase will be required for all devices connecting to the PosiTectors Access Point.
The PosiTector is now visible to all WiFi enabled devices. Simply connect your devices WiFi to
the new PosiTector Access point. All PosiTectors are uniquely identified by their respective
gage body serial numbers.
AP Channel - Default Channel: 6
For most users the default channel will not have to be altered. If you are experiencing poor
connection or are unable to connect, try another channel.
In the Connect > WiFi > Setup menu, select AP Channel.
Press the UP center navigation button to highlight the channel. Use the (-) or (+) buttons to
change the channel. Press the DOWN navigation button and select OK. Press the button.
Networks:With WiFi Enabled (pg. 11) the Gage will allow the user to add a new network and
will automatically check for available local networks. Available networks detected by the Gage
are listed on the screen along with any networks that the Gage has previously been connected
to that are not currently within connection range.
Information: Gage displays information about the local WiFi network connection including...
•SSID: the network’s name
•State: displays if the Gage is connected to the network or not
•IP Address: the network’s IP Address
Setup: Allows user to setup a WiFi connection
•IP Settings: enter the IP information as follows...
IP Type (DHCP or Static), IP Address, Gateway, Netmask, DNS1, DNS2
•Server Enable: enables a connection between the network and the Gage
•Gage Name: enter a name for the Gage (up to 14 Characters).
AP Channel: The access point channel corresponding to a frequency range. (Default Channel: 6)
AP Passphrase: A series of characters, numbers or symbols used to log on to a WiFi network.
(Default Passphrase: password)
•WiFi Reset: erases all WiFi settings
Access Point

13
When USB Drive is checked , the PosiTector gage uses a USB mass storage device class
which provides users with a simple interface to retrieve stored data in a manner similar to
USB flash drives, digital cameras and digital audio players.
USB Drive is also required to import stored measurements into PosiSoft Desktop software
(pg.11). Once connected, any computer can view measurements stored in memory by
navigating a virtual drive labeled "PosiTector” using the included USB cable.
A formatted HTML report is viewed by selecting the "index.html" or “START_HERE.html” file
found in the root directory. Optionally, text ".txt" files located in each batch folder provide
access to measurement values. Stored datasets and graphs can be viewed or copied using
universal PC/Mac web browsers or file explorers.
When your PosiTector is first connected to your Windows PC via a USB cable, an
enumeration process is started that installs device drivers without re-booting your computer.
You may see several pop-up windows in the taskbar at the bottom right of your screen. Wait
for the entire process to be completed before proceeding.
Retrieving stored screen captures:
The last 10 screen captures stored in memory can be accessed by navigating to the “screen
capture” directory within the “PosiTector” virtual drive.
NOTE:When connected, power is supplied through the USB cable. The batteries are not
used and the body will not automatically power down. If rechargeable (NiMH) batteries are
installed, the instrument will trickle charge the batteries.
The below WiFi, USB and Bluetooth menus contain a Sync .net Now option. When
selected, the Gage immediately synchronizes stored measurement data via its respective
communication method (internet connection required).
Alternatively, select Auto Sync .net from within the USB connect menu to automatically
synchronize upon connection to a PC. Additional measurements added to memory while
connected are synchronized only when the USB cable is disconnected and reconnected, or
when the Sync .net Now option is selected.
WiFi connected gages automatically attempt synchronization upon power-up.
NOTE: PosiSoft Desktop (pg. 11) is required when using USB connections to synchronize
measurements with PosiSoft.net.
USB
Sync .net Now

14
(Advanced models only, serial numbers 784000 and greater)
When Enabled , allows communication with a smart device running the PosiTector App
(pg. 11) via auto-pairing Bluetooth Smart (BLE) wireless technology.
Select batches to flag them for synchronization to the PosiTector App. New batches
created while Bluetooth Smart is enabled are automatically selected.
With Bluetooth Smart enabled, select Sync Batches to transfer selected batches to the
PosiTector App. This is useful when switching between smart devices, as only readings and
batches that have yet to be synchronized with any smart device are synchronized
automatically.
NOTE:If Bluetooth Smart is disabled, data from batches selected in the Sync Batches
menu are held in a queue until communication with the PosiTector App is re-established.
Transfers selected batches to the PosiTector App (useful when switching between
devices).
The Send Batches option is visible in the menu when the Gage is connected to a smart device
running the PosiTector App.
(Advanced models only)
Allows individual readings to be sent to a computer, printer or compatible device as they are
taken using Bluetooth wireless technology. See www.defelsko.com/bluetooth
The instrument and receiving device must be paired before stored or streamed datasets can be
transmitted. For pairing instructions, see http://www.defelsko.com/bluetooth
Lists information about your current Bluetooth connection, including the currently paired device
and MAC address.
When checked, the instrument will stream datasets to the paired Bluetooth Device as they are
taken. Datasets can be streamed as they are taken to the optional Bluetooth printer or third-
party computer software.
Displays menu options that enable the PosiTector body to communicate with wireless
PosiTector PC probes. See http://www.defelsko.com/pc
Sync Batches
Send Batches
Pairing
Info
Stream
Powder Probes
Bluetooth
Bluetooth Smart

15
Determine if a software update is available for your Gage. See www.defelsko.com/update
To perform an update the Gage must be connected to an internet connected PC with PosiSoft
Desktop Manager (pg. 11) or WiFi network.
WARNING: Ensure that stored measurements are backed up to a PC or PosiSoft.net.
The Gage will perform a Hard Reset (pg. 6) after an update. All stored measurements will be
erased from memory.
Do Not disconnect the Gage during the update operation.
Power Supply / Battery Indicator
Power Source: 3 AAA alkaline, Lithium or optional Nickel-metal hydride (NiMH) rechargeable
batteries. For best battery indicator results, ensure the appropriate Battery Type is selected in
the Setup > Battery Type menu.
The battery indicator displays a full bar with fresh alkaline or fully charged batteries
installed. As the batteries weaken, the bar will be reduced. When the battery symbol is low
the instrument can still be used, but the batteries should be charged or recharged at the earliest
opportunity. The instrument will turn off automatically when batteries are very low, preceded by
a Low Battery Warning on the display.
To retain all user settings and stored memory readings, only replace the batteries after
the instrument has powered-down. Battery performance decreases at low temperatures.
Updates

16
Troubleshooting
Most conditions can be cleared with a Hard Reset (pg. 6). If not, visit our Service & Support
page for information on sending your instrument to us for a no charge evaluation.
See: www.defelsko.com/service
Probe attempts a measurement even while held in the air:
Turn the Gage OFF, and then ON again. Finally try a Reset.
Hardness readings are inconsistent:
- The indentor may be damaged or worn.
- Make sure you lift the probe well clear of the surface between measurements.
Gage powers-up but will not take any readings:
- Protective cap must be removed from probe (if outfitted with one).
Gage will not print to the Bluetooth wireless printer:
- Ensure the Gage has been paired for use with the printer and the Gage menu option
Connect > Bluetooth > Stream box is ticked.
- Check printer batteries. Switch it OFF and then ON again.
Technical Data
Measuring Range: 0 –100 Shore A and Shore D scales
Accuracy: + 1
Resolution: 0.1
Conforms to:
ASTM D2240, ISO 868/7267/7619, DIN 53055 and others
Gage Size:
137 x 61 x 28 mm
5.4” x 2.4” x 1.1”
Weight: (without batteries)
140 g
4.9 oz.
Temperature Range:
+32° to +120° F
0 to +50° C
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.

17
Returning for Service
Before returning the Gage for service…
1. Install new or newly recharged batteries in the proper alignment as shown within
battery compartment.
2. Examine the indentor tip and presser foot for dirt or damage.
3. Perform a Hard Reset. (pg. 6)
4. Attempt a measurement on the supplied test block. (see Verification, pg. 4)
5. If issue is not resolved, Update (pg. 15) your PosiTector gage body and
re-attempt measurements.
IMPORTANT:
If you must return the Gage for service, please fill out and include the Service Form located at
www.defelsko.com/support with the Gage. Be sure to also include the probe, your company
name, company contact, telephone number and fax number or email address.
Limited Warranty, Sole Remedy and Limited Liability
DeFelsko's sole warranty, remedy, and liability are the express limited warranty, remedy, and
limited liability that are set forth on its website: www.defelsko.com/terms
www.defelsko.com
© DeFelsko Corporation USA 2017 All Rights Reserved
This manual is copyrighted with all rights reserved and may not be reproduced or transmitted, in whole or part, by
any means, without written permission from DeFelsko Corporation.
DeFelsko, PosiSoft and PosiTector are trademarks of DeFelsko Corporation registered in the U.S. and in other
countries. Other brand or product names are trademarks or registered trademarks of their respective holders.
Every effort has been made to ensure that the information in this manual is accurate. DeFelsko is not responsible
for printing or clerical errors.