Defy DCH320 User manual

Page 1
DCH320
DCH321
COOKER HOODS
900 PREMIUM
Users Manual
Record in the space below the listed information for future reference. The rated current is
printed on the serial number label attached to the oven side trim.
SERIAL NUMBER…………………………………………………………………………………..
DATE OF PURCHASE……………………………………………………………………………...
PURCHASED FROM………………………………………………………………………………..
………………………………………………………………………………………………………….
The manufacturer strives for continuous
improvement. For this reason, the text and
illustrations in this manual are subject to change
without notice.

Page 2
Introduction
Dear Customer,
Congratulations on the purchase of your new Defy appliance.
Please read this manual carefully before using your appliance for the first time and then store it
within easy reach for future reference.
This manual will provide you with information on how to operate and care for your appliance to
gain the maximum benefit from it.
We trust you will enjoy years of trouble free use.
SAVE THESE INSTRUCTIONS
The manufacturer strives for
continuous improvement. For this
reason, the text and illustrations in
this manual are subject to change
without notice.
Important information or useful
hints about usage.
Warning for hazardous situations
with regard to life and property.
Warning for electric shock.
EXPLANATION OF SYMBOLS

Page 3
Index
4 Important safety instructions.
4 General safety.
5 Safety for children.
6 Safety when working with electricity.
7 Electrical connection.
7 Description.
7 Before use.
7 Mode of operation.
8 Installation.
11 Control Panel.
12 Maintenance and cleaning.
14 Owner’s responsibility.
15 Branches.
16 Warranty.

Page 4
Important safety instructions
This section contains safety
instructions that will help you
avoid risk of injury and damage.
All warranties will be void if you
do not follow these instructions.
This appliance is intended to be
used in household and similar
applications such as:
1.Staff kitchen areas, in shops,
offices and other working
environments
2.Farm houses;
3.By clients in hotels, motels and
other residential type
environments;
4.Bed and breakfast type
environments
General safety
x This cooker hood is not
intended for use by persons
(including children) with
reduced physical, sensory or
mental capabilities or lack of
experience and knowledge,
unless they have been given
supervision or instruction
concerning the use of the
cooker hood by a person
responsible for their safety.
x Children must be supervised to
prevent them from tampering
with the cooker hood.
x Cleaning and user
maintenance must not be done
by children without supervision.
x Do not operate the cooker hood
if it is defective or has any
visible damage.
x Do not carry out any repairs or
modifications on the cooker
hood.
x Never wash down the cooker
hood with water! There is a risk
of electric shock!
x Never use the cooker hood
when your judgment or
coordination is impaired by the
use of alcohol and/or drugs.
x The cooker hood must be
disconnected from the mains
during installation,
maintenance, cleaning and
repair procedures.
x Do not place any flammable
materials close to the cooker
hood.
x Make sure that the cooker hood
function knobs are switched off
after every use.
x Switch off the power at the
mains in the event of a fault or
when cleaning the cooker
hood.
x Do not check the status of the
filters while the cooker hood is
operating.
x Never operate the cooker hood
without a filter.
x This cooker hood complies with
all relevant safety regulations.

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x Avoid leaving exposed flames
unattended and always ensure
that the burners are covered as
open flames are damaging for
the filters and a fire hazard.
x Constantly check food frying to
avoid overheated oil becoming
a fire hazard.
x There is a risk of fire if cleaning
is not carried out in accordance
with the instructions.
x Do not use with a programmer,
timer, separate remote-control
system or any other device that
switches on automatically.
x Never leave cooking fat or oil
unattended. Overheated fat or
oil can easily catch fire.
x Do not flambé food directly
under the cooker hood. The
flames pose the risk of the filter
catching fire.
x Restrictions apply to the use of
the cooker hood over a solid
fuel or gas stove.
x Observe the minimum distance
between the supporting surface
for cooking vessels on the hob
and the lowest part of the
cooker hood. (When the cooker
hood is located above a gas
appliance, this distance shall
be at least 65 cm).
x Regulations concerning the
discharge of air must be
fulfilled.
x The air must not be discharged
into a flue that is used for
exhausting fumes from
appliances burning gas or other
fuels.
x There must be adequate
ventilation of the room when
the cooker hood is used at the
same time as appliances
burning gas or other fuels.
x Do not touch any part of the
light fittings or adjacent areas
during or straight after
prolonged use as they get very
hot and could cause severe
burns.
x In certain circumstances
electrical appliances may be a
hazard.
Safety for children
x Electrical products are
dangerous to children. Keep
children away from the cooker
hood when it is operating and
do not allow them to play with
the cooker hood.
x Packaging materials are
dangerous for children. Keep
packaging materials away from
children. Please dispose of all
parts of the packaging in a
responsible manner.
x Plastic bags should be cut up
to prevent children playing with
them and accidentally
suffocating.
CAUTION: Accessible parts may
become hot when used with
cooking appliances.

Page 6
Safety when working with
electricity
x Connect the cooker hood to an
earthed outlet/line protected by
a fuse of suitable capacity.
Have the earth installation
made by a qualified electrician.
This cooker hood must be
earthed and the manufacturer
and the seller do not accept
responsibility for any damage
due to incorrect installation or
electrical connection.
x If the supply cord is damaged,
it must be replaced by the
manufacturer, its service agent
or similarly qualified persons in
order to avoid a hazard.
x Defective electric equipment is
one of the major causes of
house fires.
x Any work on electrical
equipment and systems should
only be carried out by
authorized and qualified
persons.
x In case of any damage, switch
off the cooker hood and
disconnect it from the mains.
Report the damage to your
dealer, who will take the
necessary corrective action.
Warning: The manufacturer shall
not be liable for any damage
caused by improper use or
handling errors.
Warning: Damaged power cables
must be replaced by an
Authorized Service Agent.

Page 7
Mode of operation
The appliance has been designed as either
an air extractor (The air is drawn in and
cleaned by the aluminium filter and directed
outside through an exhaust pipe with 150mm
diameter (not included with the product) or
as an air re-circulator (The air is drawn in
and cleaned by a carbon filter (not included
with the product).
To work as an air extractor; your cooker
hood can be installed as per the below
diagram.
To work as an air re-circulator; your cooker
hood can be installed as per the below
diagram.
Electrical connection
x The cooker hood uses a 220-230V~ /
50Hz power supply.
x If the mains power cord is damaged, it
must be replaced by a qualified
electrician.
x The power cord is located in the chimney
area. Should you require an installation
with no visible wiring, a 15 amp earthed
plug socket should be accessible either in
the ceiling above the cooker hood or on
the wall behind the chimney area. (A
qualified electrician must provide this
facility).
x The cooker hood must be earthed. The
manufacturer and the seller do not
accept responsibility for any damage
due to incorrect electrical connection.
x This cooker hood may not be used with
a battery inverter power supply.
Before use
Description
x The cooker hood fan extracts the kitchen
vapours and passes them through the
filter.
x The filter absorbs the solid particles in the
cooking vapours, keeping the kitchen
almost free of grease.
Before using your new cooker hood for the
first time, please read this manual carefully.
It contains important information concerning
your personal safety as well as on the use
and care of the cooker hood.
x Remove all packaging (except any
protective film on the cooker hood if
applicable) and dispose of it in an
environmentally friendly manner.
x If the cooker hood is damaged in any
way, do not use it. Report the damage to
your dealer, who will take the necessary
corrective action.
Note: Ensure any protective
coverings have been removed
after installation.

Page 8
Installation
x The cooker hood must be placed at a
distance of 65cm above the cooking
surface of a hob.
Before installation; turn the unit off and
unplug it from outlet.
a) Installed as an air extractor
1). Position the hood on the wall (make sure
the minimum distance is 65cm above the
cooking surface of a hob.) and mark the
position “A” “B” “C” “D” “E” as shown
below.
2). Screw the Outer Chimney to Plate I by
screwing 2pcs of 4X8mm screws through
the mounting holes at the top of Outer
Chimney as shown in the following
diagram.
All dimensions in mm

Page 9
3). Screw the Inner Chimney to Plate II by
screwing 2pcs of 4X8mm screws through
the mounting holes at the top of Outer
Chimney as shown in below diagram.
4). Drill (A,B,C,D,E) holes on marked points
by using a ĭ8mm drill bit. Push the
plastic wall plugs into the drilled holes.
Put the Wall Bracket on the holes A, B, C.
Using the supplied 4x40mm screws;
screw Wall Bracket into holes A,B.C.
Screw
(4mm x 40mm)
Wall plug
Wall bracket
AB
C
Note: Don’t fix the screws too
tight. Fasten them just enough so
that it will be easy for you to slide
the inner chimney in and out the
chimney to adjust the height.

Page 10
5). Hanging the hood on the two hooks (F,G)
on Wall Bracket. Using the supplied
4X30mm screws; screw the hood in to
ĭ8mm wall plug (D, E) fixed in the wall.
Ensure the hood is level and then fully
tighten all the screws.
6). Mount the exhaust pipe (not supplied)
onto the air outlet as shown below.
7). Place the Outer Chimney over the Inner
Chimney and over the hood body.
Adjust the height you want for the Inner
Chimney. Mark the positions “H” “I” “J”
“K” as shown. Drill all four holes on the
marked points by using ĭ8mm drill bit.
Screw Outer Chimney into ĭ8mm wall
plugs (H,I) fixed in the wall. Screw the
Inner Chimney into ĭ8mm wall plugs
(J,K) fixed in the wall.
8). Fix the glass by the screws (4 x 25mm),
glass ring, rubber cushion.
9). Ensure that any protective coverings
have been removed after installation and
prior to use.
b) Installed as an air re-circulator
If you do not have an outlet to the outside,
then do not install the exhaust pipe onto the
air outlet (step 6).
All other installation is the same as shown in
“Installed as an air extractor”.
After step 4; please install the carbon filters
(not supplied) as shown below.

Page 11
Figures in this manual are
schematic and may not exactly
match your product.
Control panel
On and motor speed buttons: and
Button : Turn the lights on or off .

Page 12
General cleaning. (Stainless steel)
Stainless steel is not adversely affected by
normal household use but because of its
reputation for durability, it is sometimes
assumed to be indestructible, and therefore
subjected to misuse or even abuse. Care
should be taken to avoid such ‘abnormal
use’.
Cleaning materials. (Stainless steel)
Do use:
x A moist lint free soft cloth or synthetic
sponge.
x Soap, or mild liquid detergent.
x A mild window cleaner.
x Diluted ammonia in warm water.
x A nylon bristle brush.
x Cleaners labelled “Suitable for stainless
steel”.
Do not use:
x A steam cleaner.
x Acid, alcohol, soda, chloride or spirit
based cleaners.
x Coarse abrasive cleaning powders.
x Metallic scourers, steel wool, metal
scrapers, or plastic scouring pads.
x Wire brushes or emery paper.
x So called “silver cleaners”.
Cleaning procedure
x Frequent cleaning is recommended rather
than an occasional aggressive clean.
x Routine cleaning will preserve the
corrosion resistance and the appearance
of the stainless steel for many years.
x Clean the stainless steel as often as
necessary (i.e. when it is noticeably dull or
dirty) and use the simplest cleaning
method that will effectively do the job.
x Use clean water, or a mild detergent
solution applied with a soft cloth or
sponge. Rinse well and wipe dry.
x Always wipe in the direction of the
brushed texture on the stainless steel.
x Periodically apply a fine film of dedicated
stainless steel cleaner or baby oil to the
canopy of the extractor hood to add lustre
and sparkle to the steel.
Cleaning the air filter
In normal operation (1 to 2 hours daily), the
filters must be cleaned every 8 to 10 weeks.
If cleaning is not carried out in accordance
with the instructions, the accumulated
grease could, over time, become a fire risk.
x The Al. filter collects grease, smoke and
dust. The filter directly affects the
efficiency of the cooker hood. If not
cleaned, the grease residue (potentially
flammable) will saturate the filter.
x Clean the Al. filter with household
cleaning detergent.
x It is recommended to clean the Al. filter
every month.
x The Al. filter is dish washable.
Maintenance and cleaning
WARNING: Before cleaning any
part of the hood, switch the power
off at the mains. Ensure that it is
switched off at the wall socket and
plug is withdrawn
Keep the motor and other parts
free from water, as this will cause
damage to the appliance.
WARNING: There is a fire risk if
cleaning is not carried out in
accordance with these
instructions.
Cleaning the hood
x All external surfaces and controls can be
cleaned using a little washing-up liquid
applied with a soft sponge or cloth. Wipe
dry using a soft cloth.
x Only use a damp cloth as water could get
into the unit and cause damage.
x Do not use cleaning agents containing
soda; acids; chlorides or solvents.
x Do not use abrasive cleaning agents; e.g.
powder cleaners or cream cleanser and
abrasive sponges; as well as pot scourers
or sponges which have been used
previously with abrasive cleaning agents
as these will damage the surface material.

Page 13
Optional Carbon pad filters
We recommend that the cooker hood is
switched on before any food is cooked. We
also recommend that the cooker hood is left
running for 15 minutes after the food is
cooked, in order to thoroughly eliminate all
contaminated air. The effective performance
of the cooker hood depends on constant
maintenance.
x Carbon pad filters assist in removing any
unwanted cooking odours from the
atmosphere.
x If your installation ducts filtered air to the
outside, the carbon pad filters are not
required.
x Should you require them, factory
approved, carbon pad filters and
installation kits may be purchased from
your nearest Defy Service Centre or their
authorised agents.
The Carbon pad filters are used to purify
the air which is released back into the room.
Carbon filters are not washable or re-usable
and must be replaced at least once every
three months. The active carbon filter
saturation level depends on the frequency
with which the appliance is used, the type of
cooking performed and the regularity with
which the anti-grease filters are cleaned.
Before and after use
Exhaust pipe and carbon filter are
not supplied together with the
product.
Factory approved, carbon pad
filters, exhaust pipes and
installation kits may be purchased
from your nearest Defy Service
Centre or their authorised agents.
The carbon filters must not be
exposed to heat.
Replacing the lamp
1. Disconnect the electricity supply.
2. Remove the lamp cover ring and the glass
3. Replace with a 20W 12V halogen light.
CAUTION: Do not touch bulbs
with your bare hands.
Warning: Please make sure you
hold the cover and glass securely
at all time when handling them.

Page 14
Problem check
Before calling a service technician to
assist with a problem please check:
x The main distribution board. See if a
circuit breaker has tripped or a fuse has
blown.
x The wall socket.
x Have the filters been cleaned?
x Is the chimney blocked?
Remember that you may be charged for a
service call even during the warranty period
if the fault is due to or caused by any of the
above.
NOTE: Since the following are not factory
faults, they are the owner’s responsibility.
x Damage to exterior finish.
x Breakage of glass and other components.
x Replacement of the light bulbs.
x Damage through improper use or
installation.
Owner’s responsibility
PLEASE REGISTER YOUR PRODUCT AT
www.defy.co.za
DEFY APPLIANCES (PTY) LTD
P.O.BOX 12004
JACOBS
DURBAN
4026
SOUTH AFRICA
KEEP THE WARRANTY CERTIFICATE
AND SALES INVOICE AS PROOF OF
PURCHASE FOR WARRANTY
PURPOSES.

Page 15
Branches
South African Branches:
BLOEMFONTEIN
160 Long Street, Hilton, Bloemfontein 9301
Tel: [phone]
[email protected]
CAPE TOWN
5A Marconi Rd. Montague Gardens, 7441
Tel: [phone]
[email protected]
DURBAN
135 Teakwood Road, Jacobs,
Durban, 4052
Tel: [phone]
[email protected]
EAST LONDON
Robbie de Lange Road, Wilsonia,
East London, 5201
Tel: [phone]
[email protected]
JOHANNESBURG
Cnr. Mimetes & Kruger Sts. Denver ext.12
Johannesburg, 2094
Tel: [phone] or 011 621 0300
[email protected]
POLOKWANE
87 Nelson Mandela Drive, Superbia 0699
Tel: [phone] / 7 / 8 / 9
[email protected]
PORT ELIZABETH
112 Patterson Road, North End, Port Elizabeth
6001
Tel: [phone]
[email protected]
PRETORIA
Block A1 Old Mutual Industrial Park,
Cnr. D.F.Malan Drive & Moot Str. Hermanstad,
0082
Tel: [phone]
[email protected]
Sub-Saharan Africa Branches:
ZAMBIA: SOUTHGATE INVESTMENTS LTD
Plot 1606, Sheki Sheki Road
P.O. Box 33681
Lusaka, 10101, Zambia
Tel: [phone]
Fax: [phone]
[email protected]
NAMIBIA: ATLANTIC DISTRIBUTORS (PTY)
LTD
10 Tienie Louw Street, Northern Industrial Area
P.O. Box 21158, Windhoek, Namibia
Tel: [phone]
Fax: [phone]
[email protected]
ZIMBABWE: TRADECOMAFRICA
Trade Com Africa, 183 Loreley Crescent
Msasa, Harare, Zimbabwe
Tel: [phone]
Cell: [phone]
Cell: [phone]
BOTSWANA: RAY MORGAN AGENCIES
RMA Service Centre, Plot 48, East Gate
Gaborone International Commerce Park
Kgale View, Gaborone
Botswana
Tel: [phone]
Fax: [phone]
Cell: [phone]
[email protected]; [email protected]
SWAZILAND: LYNDS DISTRIBUTORS
P.O Box 716, Mbabane, Swaziland, H100
Tel: [phone]
Fax: [phone]
MOZAMBIQUE: COOL WORLD. LDA
Rua da Resistencia No. 97B R/C
Cell: [phone]
[email protected]
Nosso Show Room
Av: da Industrias, Parcela No.735 * 735A
Machava, Maputo
OTHER AREAS ARE SERVICED BY OVER 200 AUTHORISED SERVICE AGENTS.
PLEASE CONSULT THE CUSTOMER CARE LINE ON 086 100 3339 FOR DETAILS.
If you have followed the instructions and still have a problem, contact the customer care line on
086 100 3339. They will be able to advise you on any aspect of the appliance.

Page 16
Warranty
This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and
Ocean products, hereinafter the Company, to the original purchaser only, of the appliance
described on the certificate and shall constitute the only warranty given in respect of this
appliance.
The Company warrants to the original purchaser that for a period of TWO YEARS from date of
purchase the appliance is free from defect under normal domestic use, both in workmanship
and material, subject to the following conditions.
1. Repair or replacement of any part of this appliance, found by the Company to be defective,
shall be at the election of the Company. The Company reserves the right to effect such
service through any of its Service Divisions or Authorised Service Dealers. The cost of such
service shall be borne by the Company in full, provided that the appliance is located no
further than 50km from a Company Service Centre or an Authorised Service Dealer. Where
the appliance is located beyond the 50km radius, the purchaser shall be liable for the
standard travelling charges, as determined by the Company.
2. Vitreous enamelware, fuses and lamps are specifically excluded from these warranties. It is
an express condition of these warranties that the purchaser takes due care and attention in
the use and maintenance of the appliance. Abuse, misuse in conflict with operating
instructions, connection to incorrect voltages and subjection to commercial use shall release
the Company from its obligations.
3. This warranty shall become void and cease to operate if the appliance is dismantled by, or
any repairs to the appliance are effected by any persons not duly authorised by the
Company, or if substitute parts not approved by the Company are used in the appliance, or if
the serial number of the appliance is removed.
4. The Company shall not be responsible for damages resulting from fire, flood, civil
disturbances or any Act of God. The Company shall not, in terms of these warranties be
responsible nor held liable for any consequential loss or damage of any kind caused by or
due to the failure or malfunction of the appliance. The Company shall not be responsible for
damages caused by insect and/or animal infestation.
5. The Company shall not be responsible for transportation or other costs other than those
incurred within the provisions of Point 1 of this Certificate.
6. For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact
your nearest Defy office. Please refer to the previous page for respective South African
branches and Sub-Saharan Africa branches.
7. Where service is requested under warranty and no fault or defect can be found by the
Company, all costs incurred will be for the purchaser's account.
8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of
warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will
render the purchaser liable for service costs.