Defy DCH900 User manual

DCH900
COOKERHOOD
Cooking
Instruction manual

Complies with WEEE Regulations. No PCB Included.
This product has been manufactured at modern facilities respectful to the environment without
harming nature.
Please read this user manual first!
Dear Valued Customer,
Thank you for preferring this Defy appliance.We hope that you get the best results from your appliance which
has been manufactured with high quality and state-of-the-art technology. For this reason, please read this
entire user manual and all other accompanying documents carefully before using the appliance and keep it
as a reference for future use. If you handover the appliance to someone else, give the user manual as well.
Follow the instructions by paying attention to all the information and warnings in the user manual.
Remember that this user manual may also apply to other models. Differences between models are explicitly
described in the manual.
Meanings of the Symbols
Following symbols are used in various sections of this user manual:
CImportant information and useful hints about
usage.
AWARNING: Warnings against dangerous situa-
tions concerning the security of life and property.
Warning for danger of fire.
BWarning for electric shock.

Cooker Hood / User Manual 3 / EN
CONTENTS
1 Important Safety and Environmental
Instructions 4-7
1.1 General Safety . . . . . . . . . . . . . . . . . . . . 4
1.2 Compliance with the WEEE Directive
and Disposing of the Waste Product. . . . . . . . 7
1.3 Compliance with RoHS Directive . . . . . . . 7
1.4 Package Information . . . . . . . . . . . . . . . . 7
2 General Appearance 8
2.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . 8
2.2 Technical Data . . . . . . . . . . . . . . . . . . . . 8
3 Using the Appliance 9-10
3.1 Controlling the Appliance. . . . . . . . . . . . . 9
3.2 Energy Saving. . . . . . . . . . . . . . . . . . . . . 9
3.3 Operating the Hood. . . . . . . . . . . . . . . . . 9
3.4 Automatic Stop . . . . . . . . . . . . . . . . . . . 9
3.5 Replacement of Lamp . . . . . . . . . . . . . . 10
3.6 Operation with Chimney Connection . . . 10
3.7 Operation without Chimney Connection . 10
4 Cleaning and Maintenance 11
4.1 Cleaning of the Aluminum Grease Filter . 11
4.2 Replacement of Carbon Filters . . . . . . . 11
5 Installation Of Appliance 12-15
5.1 Position of the Appliance . . . . . . . . . . . . 12
5.2 Installation Accessories . . . . . . . . . . . . . 12
5.3 Wall Mounting. . . . . . . . . . . . . . . . . . . . 12
5.4 Connecting to Chimney . . . . . . . . . . . . . 14
5.5 Installation of the Hood to the Chimney. . 15
6 Troubleshooting . . . . . . 16
01M-9201533600-1121-04

4 / EN Cooker Hood / User Manual
1.1 General Safety
Important Safety Instructions Read Care-
fully And Keep For Future Reference This
section contains safety instructions that
will help protect from risk of fire, electric
shock, exposure to leak microwave en-
ergy, personal injury or property damage.
Failure to follow these instructions shall
void any warranty.
•Defy products comply with the appli-
cable safety standards; therefore, in
case of any damage on the appliance
or power cable, it should be repaired or
replaced by the dealer, service center or
a specialist and authorized service alike
to avoid any danger. Faulty or unquali-
fied repair work may be dangerous and
cause risk to the user.
•This appliance is intended to be used in
household and similar applications such
as:
– Staff kitchen areas in shops, offices
and other working environments;
– Farm houses
– By clients in hotels, and other residen-
tial type environments;
– Bed and Breakfast type environments.
•Operate the appliance for its intended
purpose only as described in this man-
ual.
•The manufacturer cannot be held liable
for damages resulting from improper in-
stallation or misuse of the product.
•This product is not intended for use
by persons (including children) with
reduced physical, sensory or mental
capabilities or lack of experience and
knowledge, unless they have been given
supervision or instruction concerning
the use of the product by a person re-
sponsible for their safety.
•Children must be supervised to prevent
them from tampering with the product.
•The minimum distance between the
supporting surface for the cooking ves-
sels on the hob and the lowest part of
your product must be at least 65 cm.
•If the instructions for installation for the
gas hob specify a greater distance, this
has to be taken into account.
•Make sure that your mains power supply
complies with the information supplied
on the rating plate of the appliance.
•Never use the appliance if the power
cable or the appliance itself is damaged.
•Prevent damage to the power cable by
not squeezing, bending, or rubbing it
on sharp edges. Keep the power cable
away from hot surfaces and naked
flame.
1 Important safety and environmental instructions

Cooker Hood / User Manual 5 / EN
•Use the appliance with a grounded out-
let only.
WARNING: Do not connect the appli-
ance to the mains until the installation
is fully complete.
•Place the appliance in a way so that the
plug is always accessible.
•Do not touch the lamps if they have op-
erated for a long time. They can burn
your hands since they will be hot.
•Follow the regulations set out by com-
petent authorities on discharge of the
exhaust air (this warning is not applica-
ble for use without flue).
•Operate your appliance after putting a
pot, pan etc. on the hob. Otherwise, high
heat may cause deformation in some
parts of your product.
•Turn off the hob before taking the pot,
pan etc. from it.
•Do not leave hot oil on the hob. Pans
with hot oil may cause self combustion.
•Pay attention to your curtains and cov-
ers since oil may catch fire while cook-
ing food such as fries.
•Grease filter must be replaced at least
monthly. Carbon filter must be replaced
at least every 3 months.
•Product shall be cleaned accordance
with user manual. If cleaning was not
carried out in accordance with user
manual, there may be fire risk.
•Do not use non-fire-resistant filtering
materials instead of the current filter.
•Only use the original parts or parts rec-
ommended by the manufacturer.
•Do not operate the product without the
filter and do not remove the filters while
the product is running.
•In the event of be started any flame,
de-energize your product and cooking
appliances.
•In the event of be started any flame,
cover the flame and never use water to
extinguish.
•Unplug the appliance before each clean-
ing and when the appliance is not in use.
•The negative pressure in the environ-
ment should not exceed 4 Pa (4 x 10
bar) while the hood for electric hob and
appliances running on another type of
energy but electricity operate simulta-
neously.
•In the environment where the appliance
is being used, the exhaust of devices
running on fuel oil or gas, such as room
heater must be absolutely isolated or
device must be hermetical type.
1 Important safety and environmental instructions

6 / EN Cooker Hood / User Manual
•When connecting the flue, use pipes
with a diameter of 120 or 150 mm. Pipe
connection must be as short as possi-
ble and have as few elbows as possible.
Danger of choking! Keep all the pack-
aging materials away from children.
CAUTION: Accessible parts may be-
come hot when used with cooking ap-
pliances.
•The product outlet must not be con-
nected to air channels that include other
smoke.
•The ventilation in the room may be in-
sufficient when the hood for electric hob
is used simultaneously with the devices
operating on gas or other fuels (this
may not apply to appliances that only
discharge the air back into the room).
•Objects placed on the product may fall.
Do not place any objects on the product.
•Do not flambe under the your product.
WARNING: Before installing the Hood,
remove the protective films.
•Never leave high naked flames under
the hood when it is in operation
•Deep fat fryers must be continuously
monitored during use: overheated oil
can burst into flames.
1.2 Compliance with the WEEE Di-
rective and Disposing of the Waste
Product: This product complies with EU
WEEE Directive (2012/19/EU). This prod-
uct bears a classification
symbol for waste electrical and electronic
equipment (WEEE).
This symbol indicates that this
product shall not be disposed
with other household wastes at
the end of its service life. Used
device must be returned to offical collec-
tion point for recycling of electrical and
electronic devices. To find these collection
systems please contact to your local au-
thorities or retailer where the product was
puchased. Each household performs im-
portant role
in recovering and recycling of old appli-
ance. Appropriate disposal of used ap-
pliance helps prevent potential negative
consequences for the environment and
human health.
1.3 Compliance with RoHS Directive
The product you have purchased com-
plies with EU RoHS Directive (2011/65/
EU). It does not contain
harmful and prohibited materials specified
in the Directive.
1 Important safety and environmental instructions

Cooker Hood / User Manual 7 / EN
1 Important safety and environmental instructions
1.4 Package Information
Packaging materials of the prod-
uct are manufactured from recy-
clable materials in accordance
with our National
Environment Regulations. Do not dispose
of the packaging materials together with
the domestic or other wastes. Take them
to the packaging material collection points
designated by the local authorities
.

8 / EN Cooker Hood / User Manual
2 General Appearance
Model DCH 900
Supply voltage 220-240V ~ 50 Hz
Lamp Power 2 x 3 W
Motor Power 210 W
Flow rate (m³/h) – 3.
Level 582
Insulation Class of Motor Class F
Insulation Class Class I
2.1 Overview
2.2 Technical Data
1. Inner Chimney
2. Outer Chimney
3. Body
4. Aluminum Grease Filter
(Behind Glass Cover)
5. Control Panel
6. Lighting
(Figure 2)
(Fig. 1)
5
6
400
400
20
350
262
250
2080
393
896
365
Min:750 Max:1130

Cooker Hood / User Manual 9 / EN
3 Operation of the Appliance
3.1 Controlling the Appliance
KEY FUNCTION
(A) : Light On / Off You may illuminate the cooking area by pressing
this button. Re-press the button to turn off
the lamp.
(B) : 1. Stage Button Operates the appliance on 1st speed. When you
press this button again to turn off the appliance,
the screen speed stage turns off.
(C) : 2. Stage Button Operates the appliance on 2nd speed. When you
press this button again to turn off the appliance,
the screen speed stage turns off.
(D) : 3. Stage Button Operates the appliance on 3rd speed. When you
press this button again to turn off the appliance,
the screen speed stage turns off.
3.2 Efficient Use in terms of
Energy Saving
•When using your appliance, adjust the
speed settings according to vapour and
odour intensity, in order to save energy.
•Use low speeds (1-2) under normal condi-
tions, and high speed (3) for intense odour
and vapour.
•* The lamps on the hood are placed for illu-
minating the cooking area.
Using them for environmental lighting shall
cause unnecessary energy expenditure and
insufficient lighting.
3.3 Operation of the Hood
•Your appliance contains a motor that has
various speeds.
•For better performance, we recommend
using low speeds under normal conditions
and high speeds in cases of strong odours
and intense vapour.
•You can start your appliance by pressing on
the desired speed setting button. (B,C,D)
•You can illuminate the cooking area by
pressing the lamp. (A)
3.4 Automatic Stop
Your appliance has Automatic Stop feature,
enabling it to ventilate for a bit more and re-
move the unwanted odours and vapour inside
the environment and turn off automatically af-
ter the cooking is done. To enable Automatic
Stop feature, press the any speed stage but-
ton (B, C, D) on the control panel for longer
than 2 seconds; the 15-minute timer function
shall be activated. When the automatic stop
feature is active, pressing the same speed
button shall disable the automatic stop func-
tion and the appliance's motor shall stop. This
feature is disables when you switch between
different speed stages.
If you want the appliance to stop automati-
cally, you need to enable the automatic stop
feature again.

10 / EN Cooker Hood / User Manual
3 Operation of the Appliance
3.5 Replacement of Lamp
(Figure 3)
Make the electrical connections of the appli-
ance. Your appliance uses 3W spot LED lamp.
For replacing the lamps, push downwards
on the holder from its behind, turn it coun-
ter-clockwise, and take it out downwards.
Apply the above operation in reverse to install
new lamps (Figure 3).
3.6 Operation with Chimney
Connection
•Vapour is extracted through
the Chimney duct, which is fas-
tened to the connection head
on the hood.
•The diameter of the Chimney duct must be
the same as the connection ring. In hori-
zontal settings, the pipe has to have a slight
upward slope (around 10º) so that the air
can exit the room easily.
3.7 Operation without Chimney
Connection
•Air is filtered through the
carbon filter and recirculated in
the room. Carbon filter is used
when it is impossible to use a
Chimney in the house.
•In Chimney less use, remove the flaps inside
the Chimney adapter.
•Remove the Aluminum Grease Filter. To in-
stall the carbon filter, fit the filter to the tabs
by centring it on the plastic piece on both
sides of the fan body. Tighten it by turning
right or left.
•Replace Aluminum Grease Filter.
Bulb
Bulb Power (W) 3
Holder / Socket GZ 10
Bulb Voltage (V) 220 - 240
Size (mm) 53 x 50
ILCOS Code DR/F3-220-240-
GZ10-50-53

Cooker Hood / User Manual 11 / EN
4 Cleaning and Maintenance
CBefore cleaning and mainte-
nance, unplug the product or turn
off the switch.
4.1 Cleaning of the Aluminum
Grease Filter
This filter retains the oil particles in the air.
Aluminum Grease Filters may change colour
as they are washed; this is normal and does
not require replacing your Aluminum Grease
Filters.
(Figure 4)
•Push the Aluminum Grease Filter lock for-
ward.
•Then pull it slightly down and pull it out (Fig-
ure 4). Otherwise, you can bend the filter.
Wash and rinse Aluminum Grease Filters
with liquid detergent and replace Aluminum
Grease Filters to their sockets by by carry-
ing out the steps specified above in reverse
order. This filter retains the oil particles in
the air.
C
You may wash your Aluminum
Grease Filters in the dishwasher.
A
CAUTION
In case of normal use, clean your
filter once in a month.
4.2 Replacement of Carbon
Filters
Odour removing filters contain charcoal
(Active carbon). Grease filters must be in-
stalled in the product, regardless of whether
or not charcoal filters are used.
(Figure 5)
•Remove the Aluminum Grease Filter
(Figure 4).
•To remove the carbon filter, remove the
carbon filter from its housing by rotating it
counter-clockwise from the tab (Figure 5).
•Install the new carbon filter.
•Install the Aluminum Grease Filter.
A
CAUTION
Carbon filter shall never be
washed.
A
CAUTION
Replace carbon filters once every
3 months.
A
CAUTION
You can obtain the carbon filter
from the authorized services.

12 / EN Cooker Hood / User Manual
5.2 Installation Accessories
1. Product
2. Inner Chimney
3. Outer Chimney
4. Chimney Connection Plate
5. User Manual
6. Assembly Pattern
7. 2x Ø6mm Plastic Dowel
8. 4x Ø8mm Plastic Dowel
9. 4x 4.8x50 Wall Mount Screw
10. 2x 3.9x22 Chimney Connection Plate
Screw
11. 4x 3.5x9.5 Chimney Connection
Screw
12. 2x 3.5x9.5 blunt-ended Screw
13. Chimney Clamp
14. 150mm Plastic Chimney Adapter
15. 150/120 Plastic Chimney Adapter
The information required to make the lo-
cation suitable for the installation of the
hood is given below.
5.3 Wall Mounting
• Wall must be flat, straight and have the
sufficient bearing capacity.
• Depth of drilling holes must comply with
5 Installation Of Appliance
5.1 Position of the Appliance
•Distance between the cooker and the
cooker hood must be considered prior
to assembly. This distance should be 65
cm (Figure 6).
•Distance must be measured from the
surface of grate for gas cookers,
•from surface of glass for electric cook-
ers.
A
WARNING!
Before starting the installation,
read the safety information on
User Manual.
A
WARNING!
Failuretoinstallwithscrewsand
stabilizers in accordance with
these instructions may result
in electric shock.
For the installation of the hood, please
contact the nearest Authorized Service.
It is the customer's responsibility to pre-
pare the location and electrical installation
of the hood.
(Figure 6)

Cooker Hood / User Manual 13 / EN
5 Installation Of Appliance
A
CAUTION
Before drilling, ensure that there
are no power, gas or water pipes
in the close proximity of the drilling
locations.
the length of bolts.
• The bolts and dowels provided are
suitable for brick walls. For other
construction material (e.g. drywall, plate,
porous concrete), suitable fixing dowels
and nuts shall be used.
Draw a mid location line from the ceiling
perpendicular to the lower edge of the
hood.
Paste the installing template provided
within the accessories on the surface
where the hood is to be mounted. In do-
ing this operation, observe the mounting
height of the hood (Page 12 / Figure 6).
There is a tab in the middle of the Chim-
ney connection plate. Place the middle
point of this tab on the line that is drawn
perpendicular to the wall. In doing this op-
eration, adjust the hood according to the
maximum height (Page 8 / Figure 1). Mark
the holes where the Chimney connection
plate will be mounted with the help of a
pen (Figure 7/a).
Drill the marked points with Ø6mm drill
and insert 2 plastic dowels in the drilled
holes (Figure 7/a). Fix the Chimney con-
nection plate to the wall with 3,9x22
screws (Figure 7/a).
To assemble the hood body, you can use
the Ø8mm drill bit to drill points A, B, C,
D on the assembly template, and insert
4.8x50mm plastic dowels at these points.
(Figure 7/b).
2 piece 4.8x50 suspension screw with
a clearance of 5 mm between the screw
head and the wall (Figure 7/b).
1. Hanger Plate
2. Hanging Plate Connection Screw
In order to install your hood to the wall,
loosen the screws on the hanger plates
mounted on the motor cabin and pull them
up, and then fasten again (Figure 8 / A).
Turn on the suction glass of the hood and
remove the aluminum Aluminum Grease
Filter (Page 11 / Figure 4).
(Figure 7)
(Figure 8)

14 / EN Cooker Hood / User Manual
5 Installation Of Appliance
5.4 Connecting to Chimney
1- Flap Pin Socket
2- Flap Pin
Insert the plastic pin (Figure 11 / area no. 2)
on the pin socket on the motor exhaust (Figure
11 / area no.1). Then bend the flap lightly to
insert the other pin on the flap and insert the
other pin to its socket (Figure 11).
If you are going to use the Ø 120/150 mm
plastic Chimney adapter, connect one end of
the pipe to this adapter, if you are not going
to use it, to the direct output on the product.
Connect the other end of the pipe to your
Chimney. Check that these two connections
are tight enough so they will not come out
when the appliance runs on full power. Ensure
that the flaps inside the Chimney work when
tightened with clamp. Connect the Chimney
connection duct outside the adapter (Figure
12/a). If the connection duct is fitted inside
the adapter, suction of air shall not occur as
the Chimney flap that prevents the return of
air will remain closed (Figure 12 / b). The
length of the pipe connection as well as the
number of elbows must be as minimum as
possible.
A : Chimney exit pipe
B : Chimney Clamps
C: Plastic Chimney
The valves are closed then the appliance is
not operating and prevent possible outside
odour and dust from entering inside.
Hold the cooker hood by its body and place it
on the mounting screws on the wall and tight-
en the screws (Figure 10).
Secure the cooker hood with two 4.8x50
screws to the wall through the mounting hole
on the interior of the appliance (Figure 10).
Attach the 150mm plastic chimney adapter
included in the package to the product body
with 3.5x9.5 blunt-ended screws. If the air
outlet is to be connected to the air discharge
duct smaller than 150mm, install the 150 /
120mm plastic Chimney adapter (Fig. 9).
(Figure 10)
(Figure 9)
(Figure 11)

Cooker Hood / User Manual 15 / EN
5 Installation Of Appliance
5.5 Installation of the Hood to
the Chimney
Make the electrical connection of your
hood before starting the installation of the
Chimney. Slip the Chimney plates around
the body. Screw the Chimney to the Chim-
ney fastening plates available on the mo-
tor cabin. (Figure 13).
Install the Chimney to the Chimney fas-
tening plate that is secured to the wall
(Figure 13)
(Figure 12)
Suitable Not Suitable

16 / EN Cooker Hood / User Manual
6Troubleshooting
Troubleshooting Root Cause Help
Appliance is not
working. Check your fuses. Fuse may be blown, inspect and restore it.
Appliance is not
working. Check the electrical connection. Mains voltage shall be between 220 and 240 V.
Appliance is not
working. Check the electrical connection. Check if other appliance in your kitchen operate.
Illumination light
does not operate. Check the electrical connection. Mains voltage shall be between 220 and 240 V.
Illumination light
does not operate. Inspect the lamp switch. Lamp switch shall be at "on" position.
Illumination light
does not operate. Inspect the lamps. The lamps of the appliance shall illuminate.
Air inlet of the appli-
ance is inadequate. Inspect the aluminium filter. Under normal operating con- ditions, Aluminum Grease
Filter shall be cleaned at
least once in a month.
Air inlet of the appli-
ance is inadequate. Check the air discharge Chimney. The air discharge Chimney shall be at “on” position.
Air inlet of the appli-
ance is inadequate. Inspect the carbon filter. The filters of the appliances with carbon filters shall
be replaced once in every
3 months under normal
conditions.

Branches
If you have followed the instructions and still have a problem, contact the customer care line on
086 100 3339. They will be able to advise you on any aspect of the appliance.
South African Branches:
BLOEMFONTEIN
Unit Number 5
Monument Business Park
50 Monument Road
Oranjesig
Bloemfontein
[e-mail]
CAPE TOWN
5A Marconi Rd. Montague Gardens, 7441
[e-mail]
DURBAN
135 Teakwood Road, Jacobs,
Durban, 4052
[e-mail]
EAST LONDON
Robbie de Lange Road, Wilsonia,
East London, 5201
[e-mail]
GAUTENG, MIDRAND
127 15th Road, Cnr Pharmaceutical &15th Rd,
Midrand, Gauteng
[e-mail]
POLOKWANE
87 Nelson Mandela Drive, Superbia 0699
[e-mail]
PORT ELIZABETH
112 Patterson Road, North End, Port Elizabeth
6001
[e-mail]
Sub-Saharan Africa Branches:
ZAMBIA: SOUTHGATE INVESTMENTS LTD
Plot 1606, Sheki Sheki Road
P.O. Box 33681
Lusaka, 10101, Zambia
Tel: [phone]
Fax: [phone]
[e-mail]
NAMIBIA: ATLANTIC DISTRIBUTORS (PTY)
LTD
10 Tienie Louw Street, Northern Industrial Area
P.O. Box 21158, Windhoek, Namibia
Tel: [phone]
Fax: [phone]
[e-mail]
ZIMBABWE: TRADECOMAFRICA
Trade Com Africa, 183 Loreley Crescent
Msasa, Harare, Zimbabwe
Tel: [phone]
Cell: [phone]
Cell: [phone]
BOTSWANA: RAY MORGAN AGENCIES
RMA Service Centre, Plot 48, East Gate
Gaborone International Commerce Park
Kgale View, Gaborone
Botswana
Tel: [phone]
Fax: [phone]
Cell: [phone]
[email protected]; [e-mail]
SWAZILAND: LYNDS DISTRIBUTORS
P.O Box 716, Mbabane, Swaziland, H100
Tel: [phone]
Fax: [phone]
MOZAMBIQUE: COOL WORLD. LDA
Rua da Resistencia No. 97B R/C
Cell: [phone]
[e-mail]
Nosso Show Room
Av: da Industrias, Parcela No.735 * 735A
Machava, Maputo

Warranty
This certificate is issued by DEFY APPLIANCES (PTY) LTD manufacturers of Defy and Ocean
products, hereinafter the Company, to the original purchaser only, of the appliance described on the
certificate and shall constitute the only warranty given in respect of this appliance.
The Company warrants to the original purchaser that for a period of TWO YEARS from date of
purchase the appliance is free from defect under normal domestic use, both in workmanship and
material, subject to the following conditions.
1. Repair or replacement of any part of this appliance, found by the Company to be defective, shall
be at the election of the Company. The Company reserves the right to effect such service through
any of its Service Divisions or Authorised Service Dealers. The cost of such service shall be borne
by the Company in full, provided that the appliance is located no further than 50 km from a
Company Service Centre or an Authorised Service Dealer. Where the appliance is located beyond
the 50 km radius, the purchaser shall be liable for the standard travelling charges, as determined by
the Company.
CARRY IN SERVICE Microwave ovens, Compact cookers and small appliances are repaired in our
service centres and are not collected from the customers home. Faulty units must be delivered to
the purchasing dealer or to the nearest Company Service Centre for warranty repairs.
2. Rusted or corroded plates, vitreous enamelware, fuses and lamps are specifically excluded from
these warranties. It is an express condition of these warranties that the purchaser takes due care
and attention in the use and maintenance of the appliance. Abuse, misuse in conflict with operating
instructions, connection to incorrect voltages and subjection to commercial use shall release the
Company from its obligations.
3. This warranty shall become void and cease to operate if the appliance is dismantled by, or any
repairs to the appliance are effected by any persons not duly authorised by the Company, or if
substitute parts not approved by the Company are used in the appliance, or if the serial number of
the appliance is removed.
4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or
any Act of God. The Company shall not, in terms of these warranties be responsible nor held liable
for any consequential loss or damage of any kind caused by or due to the failure or malfunction of
the appliance. The Company shall not be responsible for damages caused by insect and/or animal
infestation.
5. The Company shall not be responsible for transportation or other costs other than those incurred
within the provisions of Point 1 of this Certificate.
6. For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact the
customer care line. Please refer to the previous page for respective South African branches
and Sub-Saharan Africa branches.
7. Where service is requested under warranty and no fault or defect can be found by the Company,
all costs incurred will be for the purchaser's account.
8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of
warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will render the
purchaser liable for service costs.
KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR
WARRANTY PURPOSES.

Arçelik A.Ş. Karaağaç Caddesi No:2-6,
34445, Sütlüce / İSTANBUL
www.defy.co.za