Dell 924 - Photo All-In-One Inkjet User manual

Dell™ Photo All-In-One Printer 924 User's Guide
Click the links to the left for information on the features and operation of your printer. For information on
other documentation included with your printer, see Finding Information.
To order ink or supplies from Dell:
Double-click the icon on your desktop.1.
Visit Dell's website: www.dell.com/supplies2.
Order Dell printer supplies by phone. Refer to the Owner's Manual for the correct phone number for
your country.
3.
For the best service, make sure you have the Dell printer Service Tag available. See Express Service
Code and Service Tag number for more information.
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how
to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2005 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo, Dell Picture Studio, and Dell Ink Management System are trademarks of
Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or
their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model 924
June 2005 SRV GC610 Rev. A00

Finding Information
What are you looking for?
Find it here
Drivers for my printer
My User's Guide
Drivers and Utilities CD
If you purchased your Dell computer and printer at the same time,
documentation and drivers for your printer are already installed on your
computer. You can use the CD to uninstall/reinstall drivers or access your
documentation.
Readme files may be included on your CD to provide last-minute updates
about technical changes to your printer or advanced technical reference
material for experienced users or technicians.
How to set up my printer
Setting Up Your Printer poster
Safety information
How to set up and use
my printer
Warranty information
Owner's Manual
Express Service Code and
Service Tag number
Express Service Code and Service Tag number

Service Tag number
This label is located under the printer unit, behind the scanner support.
Latest drivers for my
printer
Answers to technical
service and support
questions
Documentation for my
printer
Dell Support Website
The Dell Support website provides several online tools, including:
Solutions - Troubleshooting hints and tips, articles from technicians,
and online courses
Upgrades - Upgrade information for components, such as memory
Customer Care - Contact information, order status, warranty, and
repair information
Downloads - Drivers
Reference - Printer documentation and product specifications
How to use Windows XP
Documentation for my
printer
Windows XP Help and Support Center
Click Start Help and Support.1. Type a word or phrase that describes your problem, and then click
the arrow icon.
2.
Click the topic that describes your problem.3. Follow the instructions shown on the screen.4.

About Your Printer
Understanding the Printer Parts
Setting Up Your Printer
Using the Operator Panel
Understanding the Automatic Paper Type Sensor
Loading Paper
Print Media Guidelines
You can use the Dell Photo All-In-One Printer 924 to do a variety of things. A few important things to note:
If your printer is connected to a computer, you can use either the printer operator panel or the printer
software to create your projects.
You do need to connect your printer to a computer to scan, print, and fax.
You do not need to connect your printer to a computer to copy.
Understanding the Printer Parts

Part:
Description:
1
Paper support
Part that supports loaded paper.
2
Paper guide
Guide that helps the paper feed into the printer properly.
3
Top cover
Top of printer that holds your document or photo flat while you scan it.
4
Paper exit tray
Tray that holds the paper as it exits the printer.
NOTE: To extend the paper exit tray, pull the tray straight out and flip out the
extender.
5
Printer unit
Unit you lift to gain access to the ink cartridges.
6
Ink cartridge
carrier
Carrier that holds two ink cartridges, one color and the other black or photo. For
more information on your cartridges, see Replacing Ink Cartridges.
7
Scanner
support
Part under printer unit that keeps the printer open while you change ink cartridges.
NOTE: To close the printer for normal operation, lift the printer unit, press the
scanner support to the right, and then lower the printer unit until it rests on the main
body of the printer.

8
USB connector
Slot into which you plug the USB cable (sold separately). The other end of the USB
cable plugs into your computer.
9
Power
connector
Slot into which you plug the power cable.
NOTE: Insert the power cable into the printer before connecting the power cable into
the wall outlet.
10
PictBridge USB
connector
Slot into which you plug the USB cable (sold separately) that connects your printer to
a PictBridge-enabled camera. For more information, see Printing Photos From a
PictBridge-Compatible Camera.
11
Operator panel
Panel on the printer you use to control copying, faxing, and printing. For more
information, see Using the Operator Panel.
12
Scanner glass
Surface on which you place your document or photo face down to copy, fax, or scan
it.
Setting Up Your Printer
NOTE: The Dell AIO Printer 924 supports Microsoft® Windows® 2000, Windows XP, and Windows XP
Professional x64 Edition.
Follow the instructions on your Setting Up Your Printer poster to install the hardware and software. If you
encounter problems during setup, see Setup Problems.
Setting the Language on Your Printer
To set the language on your printer initially:
When you first power on your printer, press the Arrow buttons to find your language.1.
Press the Menu button to select your language.2.
Resetting the Language on Your Printer
If you need to change the default language used on the operator panel, complete the following steps:
Press the Power button to turn off the printer.1.
Press the Power button and the up arrow button simultaneously.2.
When the language settings appear, press the Arrow buttons to scroll to your language.3.
Press the Menu button to select your language.4.

Using the Operator Panel
The operator panel buttons allow you to scan, copy, and customize documents. The printer is on when the
Power button is illuminated.
Use the
To
1
Display
View the number of copies selected.
View settings for Mode, Copy, Copies, Quality, Dark, Size, Zoom,
and Maintenance. For more information, see Operator Panel Menus.
2
Menu button
Scroll through the available menus. Each time you press this
button, the current option is saved and the next menu appears on
the display.
Feed newly loaded paper.
3
Up/Down
arrow buttons
Navigate menus and menu items.
Decrease/increase number of copies.
Change the selected mode.
4
Power button
Turn your printer on or off.
5
Error light
Alert you to errors such as paper out, paper jam, or low ink.
6
Cancel button
Cancel a scan, print, or copy job in progress.
Cancel a copy job (using only the printer), and eject a page.
Exit a menu, and return to the default settings.
7
Start button
Start the copying or scanning process. If the printer is in Scan mode,
pressing this button opens the Dell All-In-One Center (if your printer is
connected to a computer).

8
Ink Drop
Determine the amount of ink remaining in each ink cartridge.
The black ink cartridge level is shown in the display above the black
ink drop.
The color ink cartridge level is shown in the display above the blue
ink drop.
Operator Panel Menus
When you press the Menu button , the following menus appear. Press the Arrow buttons to
scroll through the options available in each menu. When the setting you want to use is displayed, press the
Menu button again to save the setting and move to the next menu available.
Copy Mode
Menu:
Submenu item:
Settings:
Copy
Copy
Color*
Black
Copies (use arrow buttons to specify quantity)
Quality
Draft
Normal*
Photo
Dark (use arrow buttons to specify darkness setting)
Size
Letter*
Legal
B5
A4
A5
3x6
4x6
L
2L
5x7
Hagaki
10x15 cm
13x18 cm
Zoom
25%
50%
75%
100%*
125%
150%
175%
200%
4x6
5x7
Letter
A4
L

2L
Hagaki
* Factory default setting
Scan Mode
The Scan submenu is only available if the printer is connected to a network adapter. If you choose Scan as
the mode, you are prompted to choose the destination computer for the scanned document. You can scroll
through the available computers by pressing the arrow buttons. Pressing the Menu button selects the
currently displayed computer name.
NOTE: If your printer is connected locally, the Scan submenu does not appear; the host computer is
automatically selected.
Maintenance Mode
Menu
Submenu item
Maintenance
Align Cartridges
Clean Cartridges
Print Text Page
Back
NOTE: The Back option allows you to leave the Maintenance menu without making a selection.
Choosing this option takes you back one menu level.
Understanding the Automatic Paper Type Sensor
Your printer has an automatic paper type sensor that detects the following paper types:
Plain
Transparency
Glossy/photo
If you load one of these paper types, the printer detects the paper type and automatically adjusts the
Quality/Speed settings.

Quality/Speed settings
Paper type
Black and Color
Cartridges Installed
Photo and Color
Cartridges Installed
Plain
Normal
Photo
Transparency
Normal
Photo
Glossy/photo
Photo
Photo
NOTE: Your printer cannot detect the paper size.
To choose paper size:
With your document open, click File Print.1.
In the Print dialog box, click Preferences or Properties (depending on your program or operating
system).
2.
The Printing Preferences dialog box opens.
On the Print Setup tab, select the paper size.3.
Click OK.4.
Unless you turn off the automatic paper type sensor, it always remains on. To turn off the automatic paper
type sensor for a specific print job:
With your document open, click File Print.1.
In the Print dialog box, click Preferences or Properties (depending on your program or operating
system).
2.
The Printing Preferences dialog box opens.
Click the Print Setup tab.3.
Select the paper type from the Media Type drop-down menu.4.
Click OK.5.
To turn off the automatic paper type sensor for all print jobs:
In Windows XP, click Start Control Panel Printers and Other Hardware Printers and
Faxes.
1.
In Windows 2000, click Start Settings Printers.
Right-click the Dell Photo AIO Printer 924 icon.2.
3.
4.

2.
Click Printing Preferences.3.
Click the Print Setup tab.4.
Select the paper type from the Media Type drop-down menu.5.
Click OK.6.
Loading Paper
Fan the paper.1.
Center the paper on the paper support.2.
Adjust the paper guides so both are resting against the edges of the paper.3.
NOTE: Do not pull on both paper guides simultaneously. When one paper guide is moved, the other
adjusts accordingly.
NOTE: Do not force paper into the printer. The paper should be flat against the paper support surface,
and the edges of the paper should be flush against both paper guides.
Print Media Guidelines

Load up to:
Make sure:
100 sheets of plain
paper
The paper is centered between the left and right paper guides.
NOTE: Load letterhead paper with the top of the letterhead entering the printer
first and facing up.
You select Draft, Normal, or Photo print quality.
NOTE: Do not select Draft if you have a Photo cartridge installed.
20 sheets of banner
paper
You remove any paper from the paper support before inserting banner paper.
You place a stack of banner paper on or behind the printer, with only the
number of sheets required.
NOTE: You must select A4 Banner or Letter Banner paper size in Print
Properties. Failure to do so will cause a paper jam. See Paper Problems.
You load the leading edge of the banner paper into the printer against the
right side of the paper support.
The banner paper is centered between the left and right paper guides.
You use banner paper designed for inkjet printers.
10 envelopes
The print side of the envelopes faces up.
The envelopes are centered on the paper support, in between the left and
right paper guides.
The stamp location is in the upper left corner and printed with landscape
orientation.
NOTE: For Japanese customers: If you are mailing within Japan, the envelope can
be printed with portrait orientation with the stamp in the lower right corner or with
landscape orientation with the stamp in the lower left corner. If you are mailing
internationally, print landscape orientation with the stamp in the upper left corner.
The paper guide rests against the left edge of the envelopes.
You select the correct envelope size. Select the next biggest size if the exact
envelope size is not listed, and set the left and right margins so that your
envelope text will be correctly positioned.
25 greeting cards,
index cards,
postcards, or photo
cards
The print side of the cards faces up.
The cards are centered on the paper support, in between the left and right
paper guides.
The paper guide rests against the left edge of the cards.
You select Normal or Photo print quality.

25 sheets of photo
or glossy paper
The glossy side of the paper faces up.
The paper is centered on the paper support, in between the left and right
paper guides.
You select Normal or Photo print quality.
The paper is loaded vertically against the right side of the paper support.
10 iron-on transfers
You follow the loading instructions on the packaging.
The blank side of the transfer faces up.
The transfer is centered on the paper support, in between the left and right
paper guides.
You select Normal or Photo print quality.
NOTE: For best results, iron-on transfers should be fed one sheet at a time.
50 transparencies
The rough side of the transparencies faces up.
The transparencies are centered on the paper support, in between the left and
right paper guides.
NOTE: You can load a single transparency into the paper support without removing
plain paper.
You select Normal or Photo print quality.

Using the Printer
Printing
Copying
Scanning
Faxing
Printing
Printing a Document
Turn on your computer and printer, and make sure they are connected.1.
Load paper with the print side facing up. For more information, see Loading Paper.2.
With your document open, click File Print.3.
To customize your print settings:
Click Preferences, Properties, Options, or Setup (depending on the program or operating
system).
a.
4.
The Printing Preferences dialog box opens.
On the Print Setup tab, select the print quality/speed, paper size, black and white or color
printing, borderless printing, orientation, and number of copies.
b.
On the Advanced tab, you can specify a 2-sided printing option, a specialized layout option, or if
you want to use Automatic Image Sharpening.
c.
After making the changes in Printing Preferences, click OK at the bottom of the screen to
return to the Print dialog box.
d.
Click OK or Print (depending on the program or operating system).5.

5.
Printing Photos
Load the photo paper with the print (glossy) side facing up. For more information, see Print Media
Guidelines.
1.
Make sure you have a color cartridge and a photo cartridge installed. For more information, see
Replacing Ink Cartridges.
2.
With your document open, click File Print.3.
To customize your print settings, click Preferences, Properties, Options, or Setup (depending on
the program or operating system).
4.
The Printing Preferences dialog box opens.
NOTE: If you are using the Dell Picture Studio,™ select View All Printer Settings to view Print
Properties.
On the Print Setup tab, select Photo, and then select the dpi settings for the photo from the drop-
down menu.
5.
Select the paper size, orientation, and the number of copies.6.
NOTE: Photo/glossy paper is recommended for printing photos.
When you are finished customizing your print settings, click OK.7.
Click OK or Print (depending on the program or operating system).8.
To prevent your photos from sticking together or smudging, remove each photo after it exits the paper
exit tray.
9.
NOTE: Before placing your prints in a nonadhesive photo album or frame, allow sufficient time for the
prints to dry thoroughly (12 to 24 hours, depending on the ambient conditions). This maximizes the
life of your prints.
Print Borderless Photos

For best results, load photo/glossy paper, and make sure the print side is facing up. For more
information, see Print Media Guidelines.
1.
Make sure you have a color cartridge and a photo cartridge installed. For more information, see
Replacing Ink Cartridges.
2.
With your document open, click File Print.3.
To customize your print settings, click Preferences, Properties, Options, or Setup (depending on
the program or operating system).
4.
The Printing Preferences dialog box opens.
On the Print Setup tab, select Photo, and then select the dpi settings for the photo from the drop-
down menu.
5.
Select the Borderless check box, orientation of the photo, and the number of copies you want.6.
On the Advanced tab, select the borderless paper size from the drop-down menu, and click OK.7.
Click OK or Print (depending on the program or operating system).8.
Printing Photos From a PictBridge-Compatible Camera
Your printer supports PictBridge-compatible cameras.
Insert one end of the USB cable into the camera.1.
Insert the other end of the USB cable into the PictBridge port on the front of the printer.2.

2.
NOTE: When your printer is not connected to a computer, and a PictBridge-compatible camera is
connected to your printer, most functions accessed from your printer's operator panel buttons are
unavailable. These functions become available after you disconnect the PictBridge-compatible camera
from your printer.
Turn on your digital camera. Refer to the instructions included with your camera for selection of the
appropriate camera USB settings and PictBridge connection and usage information.
3.
NOTE: For many digital cameras, there are two USB mode selections: computer and printer (or PTP).
For PictBridge-compatible printing, the printer (or PTP) USB selection should be used. For more
information, refer to the documentation included with your camera.
Copying
To make copies, you can use the printer operator panel or your computer.
Copying Documents Using the Operator Panel
Turn on your printer.1.
Load the paper. For more information, see Loading Paper.2.
Open the top cover.3.
Place the document you want to copy face down on the scanner glass. Make sure the upper left corner
of the front of the document aligns with the arrow on the printer.
4.

4.
Close the top cover.5.
Access the menu to change copy settings. For more information, see Operator Panel Menus.6.
On the operator panel, press the Start button . The copy is made in the currently specified copy
selection (Color or Black).
7.
Copying appears on the display.
NOTE: If you press the Start button without specifying a copy selection, the copy is printed in
color by default.
Copying Documents Using Your Computer
Turn on your computer and printer, and make sure they are connected.1.
Load the paper. For more information, see Loading Paper.2.
Open the top cover.3.
Place the document you want to copy face down on the scanner glass. Make sure the upper left corner
of the front of the document aligns with the arrow on the printer.
4.
5.
6.

Close the top cover.5.
Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 924 Dell
All-In-One Center.
6.
The Dell All-In-One Center opens.
Select the number of copies (1–99) and color setting from the drop-down menu.7.
Click See More Copy Settings to:
Choose a copy quality.
Select the blank paper size.
Select the original document size.
Lighten or darken your document.
8.
When you are finished customizing your settings, click Copy Now.9.
Copying Photos Using Your Computer
Turn on your computer and printer, and make sure they are connected.1.
Load photo paper with the print side facing up. For more information, see Print Media Guidelines.2.
Open the top cover.3.
Place the photo you want to copy face down on the scanner glass. Make sure the upper left corner of
the front of the photo aligns with the arrow on the printer.
4.
Close the top cover.5.
Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 924 Dell
All-In-One Center.
6.
7.

6.
The Dell All-In-One Center opens.
Click Preview Now.7.
Adjust the dotted lines to fit around the portion of the image you want to print.8.
In the Copy section, select a quantity, and choose a photo option (Color Photo or Black and White
Photo).
9.
To customize your photo, click See More Copy Settings.10.
When you finish customizing your settings, click Copy Now.11.
Copying Photos Without a Computer
Turn on your printer.1.
Load photo paper with the print side facing up. For more information, see Loading Paper.2.
Open the top cover.3.
Place the photo you want to copy face down on the scanner glass. Make sure the upper left corner of
the front of the photo aligns with the arrow on the printer.
4.
Close the top cover.5.
From the Quality submenu, select Photo. For more information, see Operator Panel Menus.6.
Press the Start button .7.
Changing Copy Settings
Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 924 Dell
All-In-One Center.
1.
The Dell All-In-One Center opens.
2.
3.