Dell A920 - Personal All-in-One Printer Color... User manual

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Dell™ Personal All-In-One Printer A920
Owner’s Manual
Look Inside For:
• Learning about your printer
• Understanding the software
• Maintenance and Troubleshooting

ii
Order ink cartridges
Dell™ ink cartridges are available only through Dell. You can order ink
cartridges online at www.dell.com/supplies or by phone.
USA 877-465-2968
(877-Ink2You)
Canada 877-501-4803
Mexico 001-800-210-7607
Puerto Rico 800-805-7545
UK 0870 907 4574
Ireland 1850 707 407
France 0825387247
Italy 800602705
Spain 902120385
Germany 0800 2873355
Austria 08 20 - 24 05 30 35
Netherlands 020 - 674 4881
Belgium 02.713 1590
Sweden 08 587 705 81
Norway 231622 64
Denmark 3287 5215
Finland 09 2533 1411
Switzerland 0848 801 888

www.dell.com/supplies | support.dell.com
Understanding the printer
# Use the: When you want to:
1 Paper guide Ensure proper paper feeding.
2 Paper support Load paper into the printer.
3 Operator panel Operate the printer.
4 Paper exit tray Hold paper as it exits the printer.
5 Printer (scanner unit) Access the ink cartridges.
6 Top cover Place an item on the scanner glass.
2
3
5
6
1
4
9
7
8

7 USB cable connector Insert the USB cable.
8 Power supply Supply power to the printer.
NOTE: Place the metal contacts to the left.
9 USB cable (sold
separately)
Connect the printer to your computer.
# Use the: When you want to:

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better
use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of
data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage,
personal, injury, or death.
____________________
Information in this document is subject to change without notice.
© 2003 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of
Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell and DELL logo are trademarks of Dell
Computer Corporation; Microsoft and Windows are registered trademarks of
Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to
either the entities claiming the marks and names of their products. Dell
Computer Corporation disclaims any proprietary interest in trademarks and
trade names other than its own.
____________________
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED
RIGHTS. Use, duplication or disclosure by the Government is subject to
restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical
Data and Computer Software clause at DFARS 252.227-7013 and in
applicable FAR provisions: Dell Computer Corporation, One Dell Way,
Round Rock, Texas, 78682, USA.

Caution: SAFETY INFORMATION
Use the following safety guidelines to help ensure your own personal safety
and to help protect your computer and working environment from potential
damage.
• Use only the power supply provided with this product or the
manufacturer’s authorized replacement power supply.
• Connect the power cord to an electrical outlet that is near the
product and easily accessible.
• Refer service or repairs, other than those described in the user
documentation, to a professional service person.
CAUTION: Do not use the fax feature during a lightning storm. Do
not set up this product or make any electrical or cabling
connections, such as the power supply cord or telephone, during a
lightning storm.

Contents v
Contents
Understanding the printer . . . . . . . . . . . . . . . . . . . . . . i
Caution: SAFETY INFORMATION . . . . . . . . . . . . . . . . . iv
1Learning about your printer
Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . 2
Using the operator panel . . . . . . . . . . . . . . . . . . . . . . 2
2Understanding the software
Accessing the Dell All-In-One Center . . . . . . . . . . . . . . . 4
The All-In-One Main page . . . . . . . . . . . . . . . . . . . . 4
View Saved Images page . . . . . . . . . . . . . . . . . . . . 5
Maintain/Troubleshoot page . . . . . . . . . . . . . . . . . . . 6
Accessing Print Properties . . . . . . . . . . . . . . . . . . . . . 6
The I Want To menu . . . . . . . . . . . . . . . . . . . . . . . 7
Print Properties tabs . . . . . . . . . . . . . . . . . . . . . . 7
Save Settings menu . . . . . . . . . . . . . . . . . . . . . . . 8
Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using the Dell Printer Solution Center . . . . . . . . . . . . . . . 8
Using the Dell Image Expert . . . . . . . . . . . . . . . . . . . . 10
3Using the printer
Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Contents vi
Placing your document on the scanner glass . . . . . . . . . . . . 15
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Printing photos . . . . . . . . . . . . . . . . . . . . . . . . . 16
Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Copying photos . . . . . . . . . . . . . . . . . . . . . . . . . 17
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Scanning photos . . . . . . . . . . . . . . . . . . . . . . . . 18
Editing scanned images . . . . . . . . . . . . . . . . . . . . . . 18
Using special scan features . . . . . . . . . . . . . . . . . . . . . 19
Using Optical Character Recognition . . . . . . . . . . . . . . 19
Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using BVRP fax software . . . . . . . . . . . . . . . . . . . . . . 21
Installing BVRP fax software . . . . . . . . . . . . . . . . . . 21
Configuring BVRP fax software . . . . . . . . . . . . . . . . . 21
Sending a one-page fax with BVRP . . . . . . . . . . . . . . . 22
Sending a multiple-page fax with BVRP . . . . . . . . . . . . . 23
Receiving faxes with BVRP . . . . . . . . . . . . . . . . . . . 23
Viewing your faxes in BVRP . . . . . . . . . . . . . . . . . . 23
Using Fax Console . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installing Fax Console . . . . . . . . . . . . . . . . . . . . . . 24
Configuring Fax Console . . . . . . . . . . . . . . . . . . . . 24
Sending a one-page fax with Fax Console . . . . . . . . . . . . 25
Sending a multiple-page fax with Fax Console . . . . . . . . . . 25
Receiving faxes with Fax Console . . . . . . . . . . . . . . . . 26
Viewing faxes with Fax Console . . . . . . . . . . . . . . . . . 26
Fax troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 26
Creating other projects . . . . . . . . . . . . . . . . . . . . . . . 27

Contents vii
4Maintenance
Ordering supplies . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Replacing the ink cartridges . . . . . . . . . . . . . . . . . . . . 30
Aligning the ink cartridges . . . . . . . . . . . . . . . . . . . . . 31
Cleaning the ink cartridge nozzles . . . . . . . . . . . . . . . . . 32
5Troubleshooting
Setup troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 34
General troubleshooting . . . . . . . . . . . . . . . . . . . . . . 34
More troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 34
6Regulatory notices
7Appendix
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Limited Warranties and Return Policy . . . . . . . . . . . . . . . 52
Limited Warranty for Dell-Branded Hardware Products (U.S. Only) .
52
"Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . . . 55
Limited Warranty Terms for Dell-Branded Hardware Products (Canada
Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
"Total Satisfaction" Return Policy (Canada Only) . . . . . . . . . 60
Dell Software and Peripherals (Canada Only) . . . . . . . . . . 60
One-Year End-User Manufacturer Guarantee (Latin America and the
Caribbean Only) . . . . . . . . . . . . . . . . . . . . . . . . . 61
Dell Computer Corporation
Ink and Toner Cartridges Limited Warranties . . . . . . . . . . . 63
Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only)
63

viii Contents
Ink and Toner Cartridges Limited Warranty (Latin America Only) 64
Dell Software License Agreement . . . . . . . . . . . . . . . . . 65
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69