Dell 962 All In One Photo Printer User manual

Dell™ Photo All-In-One Printer 962 User's Guide
Click the links to the left for information on the features and operation of your printer. For information on
other documentation included with your printer, see Finding Information.
To order ink or supplies from Dell:
Double-click the icon on your desktop.1.
Visit Dell's website, or order Dell printer supplies by phone.2.
www.dell.com/supplies
For the best service, make sure you have the Dell printer Service Tag available. See Express Service
Code and Service Tag.
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how
to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Pentium is a registered trademark of Intel
Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or
their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model 962
July 2004 SRV C7757 Rev. A00

Finding Information
What are you looking for?
Find it here
Drivers for my printer
My User's Guide
Drivers and Utilities CD
Documentation and drivers are already installed on your computer when
purchased from Dell at the same time as your printer. You can use the CD
to uninstall/reinstall drivers or access your documentation.
Readme files may be included on your CD to provide last-minute updates
about technical changes to your printer or advanced technical reference
material for experienced users or technicians.
Safety information
How to set up and use
my printer
Warranty information
Owner's Manual
How to set up my printer
Setup diagram
Express Service Code and
Service Tag number
Express Service Code and Service Tag
This label is located under the printer unit. See Express Service Code.

Use the Service Tag to identify your printer when you use
support.dell.com or contact technical support.
NOTE: The Express Service Code is not available in all countries.
Latest drivers for my
printer
Answers to technical
service and support
questions
Documentation for my
printer
Dell Support website - support.dell.com
The Dell Support website provides several online tools, including:
Solutions - Troubleshooting hints and tips, articles from
technicians, and online courses
Community - Online discussion with other Dell customers
Upgrades - Upgrade information for components, such as memory
Customer Care - Contact information, order status, warranty, and
repair information
Downloads - Drivers
Reference - Printer documentation and product specifications
How to use Windows XP
Documentation for my
printer
Windows XP Help and Support Center
Click Start Help and Support.1. Type a word or phrase that describes your problem and click the
arrow icon.
2.
Click the topic that describes your problem.3. Follow the instructions on the screen.4.

About Your Printer
Understanding the Printer Parts
Setting Up Your Printer
Understanding the Operator Panel
Understanding the Automatic Paper Type Sensor
Loading Paper
Understanding the Printer Parts

Number:
Part:
Description:
1
Automatic Document
Feeder (ADF)
Scan, copy, or fax multiple page documents and/or legal sized
documents.
2
Operator panel
Panel on the printer you use to control copying, scanning, faxing, and
printing. For more information, see Using the Operator Panel.
3
Printer unit
Unit you lift to gain access to the ink cartridges.
4
Paper input tray
Where you load paper into the printer.
5
ADF input tray
Load original documents in the printer. Recommended for scanning,
copying, or faxing multiple page documents.
6
Top cover with
integrated ADF exit
tray
Top of printer that holds your document or photo flat while you scan it.
You can also pick up your original document after it has gone through
the ADF here.
7
PictBridge connector
The connector you use to connect your PictBridge-compatible digital
camera to your printer.
8
Paper exit tray
Tray that holds the paper as it exits the printer.
NOTE: Pull the paper exit tray stop straight out to extend it.
9
Supplies
Reorder Label
To order ink cartridges or paper, visit www.dell.com/supplies.
10
Express Service
Code
Identify your printer when you use support.dell.com or contact technical
support.
Enter the Express Service Code to direct your call when contacting technical
support. The Express Code is not available in all countries.

11
PHONE jack connector
( - left side
connector)
Remove the plug to connect additional devices, such as a data/fax modem,
telephone, or answering machine to your printer.
12
LINE connector (
-right side
connector)
Connect your printer to an active telephone line to send and receive faxes.
Your printer must be connected to this telephone line to receive incoming fax
calls.
NOTE: Do not connect additional devices to the LINE connector ( -right side
connector) and do not connect a DSL (digital subscriber line) or ISDN
(integrated services digital network) without using a digital line filter to the
printer.
13
USB connector
Connects your printer to a computer.
14
Rear access door
Open to remove paper jams.
15
Power cord connector
Supplies power to the printer.
NOTE: The power supply is removable. Also, if the power is off when you
unplug your machine, the power will be off when you plug it back in. If the
power is on when you unplug it, the power will resume as soon as you plug it
back in.
Setting Up Your Printer
NOTE: The Dell Photo All-In-One Printer 962 supports Microsoft® Windows® 2000 and Windows XP.
To set up your printer, follow the steps on your Setting Up Your Printer poster. If you encounter problems
during setup, see Troubleshooting.
NOTE: The Dell Photo AIO Printer 962 is an analog device that only works when directly connected to
a wall jack. Other devices such as a telephone or answering machine can be attached to the PHONE
jack connector ( - left side connector) to pass through the printer as described in the setup steps.
If you have a digital connection such as ISDN, DSL, or ADSL, a digital line filter is required. Contact
your Internet Service Provider for details.

You can use the Dell Photo AIO Printer 962 to do a variety of things. A few important things to note:
If your printer is connected to a computer, you can use either the printer operator panel or the printer
software to produce quality documents quickly.
You do need to connect your printer to a computer to print. However, printing photos from your digital
camera using the Pictbridge connector does not require a computer.
You do not need to connect your printer to a computer to make photocopies or send faxes.
NOTE: The printer (whether it is connected to a computer or not) must be connected to a telephone
line before you can send a fax.
Understanding the Operator Panel
Installing the Operator Panel
The following instructions apply only if you received an additional language operator panel with your printer.
Remove the operator panel (if one is installed).1.
Choose the correct operator panel for your language.2.
Position the clips on the printer, and then press down.3.
Using the Operator Panel

The operator panel buttons allow you to copy and fax documents without connecting to a computer. The
printer is on when Power is illuminated. You can select a mode with the Mode button, which will illuminate
an LED corresponding to the selected mode; change settings using the Menu, Select, and < > buttons; and
initiate a scan, copy, or fax using one of the start buttons.
The display features:
Printer status
Messages
Menus
Number
Part:
Purpose:
1
Power
To turn your printer on or off.
2
Fax LED
Illuminates when machine is in Fax Mode.
3
Scan LED
Illuminates when machine is in Scan Mode.
4
Copy LED
Illuminates when machine is in Copy Mode.
5
Number of Copies
Specify a number (1–99) of copies.
6
Reduce/Enlarge
Customize the size of your original document by a percentage, Fit to
Page, or to poster size.
NOTE: Fit to Page is not available when using the ADF.
7
LCD (Liquid Crystal
Display)
To show options available to you.
8
Menu
Scroll through the available menus. Each time you press this button, the
next item on the display appears.
9
Color
Start a color scan, copy, or fax job.
NOTE: Make sure the correct mode is lit.
10
Black
Start a black and white scan, copy, or fax job.
NOTE: Make sure the correct mode is lit.

11
Redial/Pause
Recall the last number entered.
Insert a three-second pause in the number to be dialed to wait for
an outside line or get through an automated answering system.
NOTE: Enter a pause only when you have already begun entering the
number.
12
A keypad number or
symbol
In fax mode:
Enter fax numbers.
Select letters when creating a speed dial list.
Type numbers to enter or edit the date and time shown on
the printer display.
In copy mode, select the number of copies you want to make.
13
Mode
Select a mode for your printer.
Copy
Fax
Scan
NOTE: The selected mode is lit.
14
Quality
You can:
Select from the following copy qualities: Draft, Normal, or Photo.
Select a fax resolution: Standard, Fine, Superfine, or Ultrafine.
Select a scan resolution when the printer is connected to a
computer.
15
Lighter/Darker
To lighten or darken a copy or received fax.
16
Left arrow
You can:
Decrease a number on the display.
Scroll through a list on the display.
17
Select
Press to choose the option that appears on the display.
18
Right arrow
You can:
Increase a number on the display.
Scroll through a list on the display.
19
Cancel
Press to:
Cancel a scan, print, or copy job in progress.
Exit a menu.
Clear a fax number or end a fax transmission and return the display
to the fax default.
Clear current settings and return to default settings.
20
Auto Answer
Press to answer all incoming calls.
The number of rings before the machine will answer incoming phone calls
should be set in the Answer Fax When options menu.
21
Speed Dial buttons
Access any of the programmed Speed Dial numbers (1–99).
Operator Panel Menus

See this section for help accessing the Scan, Copy, Fax, and Advanced Fax mode menu items.
Selecting Scan Mode Menu Items
On the operator panel, press the Mode button repeatedly until Scan is selected.1.
Press Menu repeatedly until the menu heading you want appears on the display.2.
Press < or > to scroll through the available menu items.3.
Press Select when the menu item you want appears on the display to save the setting.4.
Scan Mode Menu Items