Dell Inspiron 3656 User manual

Inspiron 3656
Service Manual
Computer Model: Inspiron 3656
Regulatory Model: D19M
Regulatory Type: D19M001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
©2016 Dell Inc. All rights reserved. This product is protected by U.S. and international
copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in
the United States and/or other jurisdictions. All other marks and names mentioned herein
may be trademarks of their respective companies.
2016 - 08
Rev. A01

Contents
Before working inside your computer............................ 9
Before you begin ...................................................................................... 9
Safety instructions.................................................................................... 9
Recommended tools................................................................................10
After working inside your computer..............................12
Technical overview.......................................................13
System board components...................................................................... 13
Removing the computer cover .................................... 15
Procedure................................................................................................15
Replacing the computer cover .....................................16
Procedure................................................................................................16
Removing the front bezel ............................................ 17
Prerequisites............................................................................................ 17
Procedure................................................................................................ 17
Replacing the front bezel............................................. 19
Procedure................................................................................................19
Post-requisites.........................................................................................19
Removing the memory modules...................................20
Prerequisites........................................................................................... 20
Procedure................................................................................................21
3

Replacing the memory modules................................... 23
Procedure............................................................................................... 23
Post-requisites........................................................................................25
Removing the graphics card........................................ 26
Prerequisites........................................................................................... 26
Procedure............................................................................................... 27
Replacing the graphics card.........................................29
Procedure............................................................................................... 29
Postrequisites......................................................................................... 29
Removing the 3.5-inch hard drive................................30
Prerequisites........................................................................................... 30
Procedure............................................................................................... 30
Replacing the 3.5-inch hard drive................................ 35
Procedure............................................................................................... 35
Post-requisites........................................................................................35
Removing the 2.5-inch hard drives.............................. 36
Prerequisites........................................................................................... 36
Procedure............................................................................................... 37
Replacing the 2.5-inch hard drives.............................. 40
Procedure............................................................................................... 40
Post-requisites........................................................................................40
Replacing the optical drive........................................... 41
Prerequisites............................................................................................41
Procedure............................................................................................... 42
4

Removing the optical drive.......................................... 46
Procedure............................................................................................... 46
Post-requisites........................................................................................46
Removing the coin-cell battery.................................... 47
Prerequisites........................................................................................... 47
Procedure............................................................................................... 48
Replacing the coin-cell battery....................................50
Procedure...............................................................................................50
Post-requisites........................................................................................50
Removing the wireless card..........................................51
Prerequisites............................................................................................51
Procedure............................................................................................... 52
Replacing the wireless card......................................... 54
Procedure............................................................................................... 54
Post-requisites........................................................................................55
Removing the antenna modules...................................56
Prerequisites...........................................................................................56
Procedure............................................................................................... 56
Replacing the antenna modules................................... 59
Procedure............................................................................................... 59
Post-requisites........................................................................................59
Removing the power-button module............................60
Prerequisites...........................................................................................60
Procedure................................................................................................61
5

Replacing the power-button module............................63
Procedure............................................................................................... 63
Post-requisites........................................................................................63
Removing the chassis fan............................................ 64
Prerequisites........................................................................................... 64
Procedure............................................................................................... 65
Replacing the chassis fan............................................ 68
Procedure............................................................................................... 68
Post-requisites........................................................................................68
Removing the front-panel light board.......................... 69
Prerequisites...........................................................................................69
Procedure............................................................................................... 70
Replacing the front-panel light board...........................73
Procedure............................................................................................... 73
Post-requisites........................................................................................ 73
Removing the power-supply unit..................................74
Prerequisites........................................................................................... 74
Procedure............................................................................................... 75
Replacing the power-supply unit..................................78
Procedure............................................................................................... 78
Postrequisites..........................................................................................78
Removing the processor fan........................................ 79
Prerequisites........................................................................................... 79
Procedure............................................................................................... 80
6

Replacing the processor fan........................................ 82
Procedure............................................................................................... 82
Post-requisites........................................................................................82
Removing the heat sink................................................83
Prerequisites........................................................................................... 83
Procedure............................................................................................... 83
Replacing the heat sink................................................85
Procedure............................................................................................... 85
Post-requisites........................................................................................85
Removing the system board........................................ 86
Prerequisites........................................................................................... 86
Procedure............................................................................................... 86
Replacing the system board.........................................89
Procedure............................................................................................... 89
Post-requisites........................................................................................89
BIOS setup program.................................................... 90
Overview................................................................................................ 90
Entering BIOS setup program................................................................. 90
Clearing Forgotten Passwords.................................................................91
Prerequisites......................................................................................91
Procedure..........................................................................................91
Post-requisites..................................................................................92
Clearing CMOS Settings......................................................................... 93
Prerequisites..................................................................................... 93
Procedure......................................................................................... 93
Post-requisites..................................................................................94
7

Flashing the BIOS........................................................95
Getting help and contacting Dell..................................96
Self-help resources................................................................................. 96
Contacting Dell........................................................................................97
8

Before working inside your
computer
NOTE: The images in this document may differ from your computer
depending on the configuration you ordered.
Before you begin
1 Save and close all open files and exit all open applications.
2 Shut down your computer.
The shut-down instruction varies depending on the operating system installed on
your computer.
– Windows 10: Click Start → Power → Shut down.
– Windows 8.1: On the Start screen, click the power icon → Shut down.
– Windows 7: Click Start → Shut down.
NOTE: If you are using a different operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all cables such as telephone cables, network cables, and so on, from
your computer.
5 Disconnect all attached devices and peripherals, such as keyboard, mouse,
monitor, and so on, from your computer.
6 Remove any media card and optical disc from your computer, if applicable.
7 After the computer is unplugged, press and hold the power button for 5 seconds
to ground the system board.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
9

WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer
cover or panels. After you finish working inside the computer, replace all
covers, panels, and screws before connecting to the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface
is flat and clean.
CAUTION: To avoid damaging the components and cards, handle them by
their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as
authorized or directed by the Dell technical assistance team. Damage due to
servicing that is not authorized by Dell is not covered by your warranty. See
the safety instructions that shipped with the product or at www.dell.com/
regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself
by touching an unpainted metal surface, such as the metal at the back of
the computer. While you work, periodically touch an unpainted metal
surface to dissipate static electricity, which could harm internal
components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull
tab, not on the cable itself. Some cables have connectors with locking tabs
or thumb-screws that you must disengage before disconnecting the cable.
When disconnecting cables, keep them evenly aligned to avoid bending any
connector pins. When connecting cables, ensure that the ports and
connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
Recommended tools
The procedures in this document may require the following tools:
• Phillips screwdriver
10

• Plastic scribe
11

After working inside your
computer
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your computer.
2 Connect any external devices, peripherals, or cables you removed before
working on your computer.
3 Replace any media cards, discs, or any other parts that you removed before
working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
12

Technical overview
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
System board components
1 chassis-fan cable connector 2 memory-module slots (2)
3 coin-cell battery 4 power-button cable connector
5 CMOS jumper 6 password jumper
7 lighting-cable connector 8 drive power-cable connector
13

9 processor-fan cable connector 10 optical-drive/hard-drive 2 data
cable connector
11 wireless-card slot 12 hard-drive data cable connector
13 processor 14 PCI-e x16 slot
15 PCI-e x1 slot
14

Removing the computer cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Lay the computer on its side with the vents facing up.
2 Remove the screws that secure the cover to the chassis.
3 Slide the cover toward the back of the computer and lift the cover off the
chassis.
1 computer cover 2 chassis
3 screws (2)
15

Replacing the computer cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Align the cover over the chassis and slide it toward the front of the computer.
2 Replace the screws that secure the computer cover to the chassis.
16

Removing the front bezel
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
Remove the computer cover.
Procedure
1 Place the computer in an upright position.
2 Release the front-bezel tabs by moving them outward.
17

3 Gently rotate and pull the front bezel away from the chassis.
1 chassis 2 front-bezel tabs (3)
3 front bezel
18

Replacing the front bezel
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Align and insert the tabs on the front bezel into the slots on the front panel.
2 Rotate the front bezel towards the chassis until the front-bezel tabs snap into
place.
Post-requisites
Replace the computer cover.
19

Removing the memory modules
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
1 Remove the computer cover.
2 Remove the front bezel.
20